HDFC Bank Complaints & Reviews

Dear sir/mam,
My cousine had done a loan with your bank of Rs.100000/- he is a defaulter he has given my number as alternate number. humbly i want to tell you that i informed him abt this loan and warn him to clear the loan but sicnce from January 2013 i received many calls from pune branch and now from mumbai branch. When this loan is done by my cousine i really dont knw abt this. I am from Khed ratnagiri Maharashtra and my cousine lives in pune. He is not receiving my phone. He lives in pune with family on rent basis & we dont knw whr he lives now.
He is not receiving my calls also the calls done by you to him but what should i do, why should i call him and waste my money and time in calls. FIRSTLY YOUR EMPLOYEES CALLED ME AT MY PERSONAL MOBILE. I RECEIVED MANY CALLS FROM YOUR BRANCH NUMBER [protected] A LADY NAME SUSHMA CALLING ME AT MY WORK LANDLINE NUMBER. I WILL NOT TOLERATE THIS CALLS AT MY OFFICE PHONE. STOP THIS ACTIVITIES DOING. OTHERWISE I WILL COMPLAINT AGAINST YOU AND WILL SEND YOU LEGAL NOTICE.


ketaki sudhakar bandiwadekar
khed ratnagiri
maharashtra

Dear Sir / Madam ,

I would like to have your kind attention towards my painful situation , Â i am availing credit card of HDFC bank card no- [protected] , it has outstanding due around 26,000 , it is because of my fault that from beginning i am paying minimum amount due , but when it continue increasing i decided to go for settlement of my dues .

in may last i was offered by bank to pay  16,000 in 8 installment , i got agree , i was told that you will receive a letter after that you have to pay your installments . i waited for letter but no letter came, then in june a person ( mob no:[protected] )  called me that sir your request is still not sent , he assured me that you will get letter shortly meanwhile pay minimum amount 1,020.  i payed the amount ( bill no[protected] .Â

After that i again got no letter , then after in july i recevied a call from the same person he told me that sir your outstanding is increased so you have to pay  19,300 in 8 installment first installment will be of 2,300 . i again agreed told him to send me letter , he told me that pay 1100 for two months then i will issue a new letter to you , then i told him that i will pay 2,300 please send me letter , he said OK ,Â

after that i again waited for letter but not received , now in this month a got call from new personnel name Bhawna from janakpuri B block branch , she offered me 18,300 for 6 installment then i told that i will pay in 8 installment as offered earlier , she told me ok i will try , but next day i found that my salary account[protected] is on hold ,i am not able to withdraw cash from my account .

Now when i meet the person ( Himanshu , Anurag Aggarwal ) in their office , they are rudely saying that the hold amount 15,516.95 will be deducted from my account as a first instalment of my settlement amount.

this is my only account  , i desperately need money for my daily use . I have never denied to pay the amount whatever i was offered then why this thing is happening with me .







painfully yours ''

Amit Kumar SinghÂ
mob: [protected]
HDFC bank card no- [protected]
pan no : CWWPS3087H

Reg: HDFC Credit Card No. [protected] - in the name of Roop Basant Arora

Dear Sir/Madam,

I am having the above credit card in my name.

For the last 5 years, the HDFC Bank is sending inflated and wrong bills to me due to no fault on my part. The fact of the matter is that the HDFC Bank vide its statement dated 15.12.2008 had sent me a bill for Rs.16666.99 charging therein Rs.337.29 (Rs. 300 payment returned + Service Tax and cess). The charges of Rs. 337.29 was wrongly charged by the Bank, hence the undersigned made the balance payment of Rs.16329.70 to the Bank on 31.12.2008 i.e. well before the due date.

Even though this excess charges of Rs.337.29, after a lot of follow-up by the Complainant, was later on waived-off by the HDFC Bank, but the Bank did not take into account this Rs.337.29 in its books properly, and kept charging Finance Charges etc. in the monthly statements. Due to the improper accounting of the HDFC Bank by not considering the credit of Rs.337.29 in the complainant account, the outstanding/due amount has reached to Rs.79000/-.

I would like to inform that this Rs.79000/- has accumulated only due to non-timely of Rs.337.29 reversal by the HDFC Bank in complainant account, otherwise the complainant has been using the said credit card for the last 10 years and has been making timely payments for all the purchases/usage made by him, well before the due date.

You are requested to kindly intervene and take-up my issue with HDFC Bank and oblige.

I shall be well available on my mobile number [protected] at the time of receiving call from your office or recording of my complaint against HDFC Bank credit card.



Regards



Roop Basant Arora

38/6, West Patel Nagar

New Delhi-110008

Email: [protected]@hotmail.com

I had swiped my food card yesterday night (7-August-2013) at 8:14 PM (at Grand Fresh , Koroth Tower, High School Junction, Vennala, Ernakulam(Kochi); Card No: 10701107; Phone No: [protected]) when my food card balance was INR 2282.80.
(Attached the Bills).

I had purchased for INR 286.00 only, however the amount got deducted twice (Total amount deducted - INR 572.00).
Balance was reduced from INR 2282.80 to INR 1710.80 for food items purchased for amount INR 286.00.

The grand fresh shopkeeper swiped the card 2 times.

1st time swiped - Got network error & the shop keeper returned me the card saying the bill was not getting printed & card is faulty/does not have balance. I informed him that I had recently purchased with the same card on 3rd-August-2013 (Saturday) & it has enough balance.
However it seems the amount INR 286.00 got deducted - in the 1st swipe itself, but there was no bill generated.

Balance Amount SMS - 8:15:31 PM
Amount (In Food Card) - INR 2282.80
Amount deducted - INR 286.00
Balance Amount (In Food Card) - INR 1996.80.

2nd time swiped (again) - Bill got generated (Attached the same). Merchant Copy was signed & given to the shopkeeper.
Again INR 286.00 got deducted.
Balance Amount SMS - 8:16:16 PM
Amount (In Food Card) - INR 1996.80
Amount deducted - INR 286.00
Balance Amount (In Food Card) - INR 1710.80.

Contact Details:
Name: Rahul Somarajan
Mobile: [protected]
Food Card Number: [protected]

Note: From yesterday night I have been reaching the phone numbers of Grand Fresh[protected] & HDFC Food Card[protected]. No one was picking the phone & I was not able to reach anyone to get the amount INR 286.00 credited back to my food card account, which was deducted wrongly.

Request your help in getting the amount INR 286 (wrongly debited - either due to the shopkeepers mistake / network error) to be credited back to my Food Card Number: [protected].

Dear Sir/Mam

I Amit Kumar worked with HDFC Bank Ltd. in Saket Branch (New Delhi) as a senior sales officer (Retail Liabilities) from Oct. 2010 to May 2011. I was resigned form this organisation on 26/05/2011 to my SM (Mr. Vaibhab Kapoor) and After leaving this organisation I did not get my Provident Fund Money and Releasing Letter.Many Time I told my Senior but I did not get any positive response from them side.
So I request you to provide me my PF Money and Releasing letter from this organisation. My Employee Id in your Bank is CA-27806. For this kind and act I will be ever grateful to you.

Thanks & Regards:
Amit Kumar
[protected]
[protected]

I am Mr. Rakesh Kumar Javaji, bearing the HDFC Credit Card with number 52XX XXXX XXXX XX22.

In the July 2013 month Credit Card Statement which i recieved in mail on 19/07/2013 and i checked my mail on 21/07/2013, I had seen some DISPUTED TRANSACTIONS done on my credit card which are Unauthorized by me, summing upto a total of 53,271.37 Rs + forex Charges and Service Charges.

Here are the disputed transactions.

Transaction Date Transaction Settlement Date Transaction Amount (Rs.) Merchant Name
02-Jul-2013 04-Jul-2013 6,833.13 ldz.lv ticket
02-Jul-2013 04-Jul-2013 6,833.13 ldz.lv ticket
03-Jul-2013 05-Jul-2013 6,347.28 ldz.lv ticket
03-Jul-2013 05-Jul-2013 11,200.06 ldz.lv ticket
05-Jul-2013 09-Jul-2013 7,821.20 LUXEXPRESS
05-Jul-2013 09-Jul-2013 10,949.55 LUXEXPRESS
08-Jul-2013 12-Jul-2013 3,287.02 LUXEXPRESS


With the immediate effect i had called the phone banking officer and rised a complaint (no:[protected] ) to block the credit card. And as suggested by the phone banking executive, I had sent a Progressive Dispute Letter to customerservices.[protected]@hdfc.com on July 22, 2013.

The ref. No. i recieved for complaint: "HBL=[protected] Progressive Dispute Letter - Rakesh Kumar J."

The Reply from the customercare says that the transactions are done using ID and Password on a secured website. Apart from this, they are not able to tell anything else.

For Details, I mailed to One of the merchants in the disputed transactions list., The Reply from them says that there are few transactions done using the mentioned card number, but the card holder name is different. Also they said that they can provide full details only when they recieve the request officially from POLICE.

THIS MEANS SOMEONE USED MY CARD NUMBER WITH DIFFERENT NAME AND DONE THESE TRANSACTIONS.

What i doubt is why the bank is encouraging transactions on the cards which are done using other names than card holders.

Now I am In Process of registering the FIR Complaint to the Police.

I am waiting for a positive response from the bank.

Regards,
Rakesh Kumar

Hi Sir,

Being salaried savings bank account, hdfc bank has deducted money from my account without any notification.

For every small transaction, HDFC sends a sms on mobile and even e-mails mentioning details. When it comes to hidden activities, there is no intimation to the customer.

From July they deduct the amount as AMB charges. I request you to kindly look into this issue and revert my amount at the earliest.
Please find bank transaction below for ref.

23 jul 2013, AMB CHRG INCL ST & CESS FOR JUN2013, 235.61
02 aug 2013, AMB CHRG INCL ST & CESS FOR JUN2013, 157.65


Name: Pawan Jaiswal
Account No: 17441050**0059 (hide 2 digits)
Branch: DEVANHALLI, Bangalore.
Account type: Salaried Savings account.
Email: pawan.[protected]@gmail.com
Ph: [protected]

Hi,
This is Ragini here. HDFC has provided me a credit card, But they have not informed me any annual fee will be charged for this. Even in the Kit it was not mentioned any where. Now they have generated a bill on 16th July that I have to pay 673 rupees for annual fee. After that many times I have called for resolving this issue. But no solution till now. Now I don't want this card and please take this card back.

I took a policy with hdfcsl insurance and agent of the bank told its a good policy and you will have more benefits and ,I need to pay minimum policy term for 3 years. And when I went to the bank to surrender the policy they simply said I will be paid only current share market value which was only 52,000/- and from that 30% will be detected as surrender charges. When I enquired it was informed by the person in charge of that branch to me to launch a complaint if you want
Then I launched a complaint to the Bombay through email. But the resp once what I got was you have signed in all the papers and everything seems to be correct.
But they have not understood my question. My question was why your agent didn't informed about the involvement of share market with this policy.
But even after my reply mentioning my question clearly I got no response from them.
And even after paying the fifth premium there is no guarantee that we will get our invested money in full.it will be coming back without the surrendering charges but the depends on the share market value at that point of time. Then there is no meaning in my investment.
Sunil kumar
Chennai
[protected]

respected sir,

i have taken hdfc credit card on july 2011 limit of 50,000 and i regularly made the payment and i met with accident after i requested bank that give me time after start harrased from recovery people and tortured went to my family harrased every one and i filed legal notice and further settlement come to court also after 2 years again they started harrasing and i not get job and they spoil my reputation in the market kindly help me out in this regard.

with regards,

M.Seshasai
[protected]

i want to track my personal loan details. my reference ID is 25169236. i also want to register this loan in my HDFc netbanking. please help me with this. everytime i tried to track the etails by using my reference number, it says invalid account.
plaese do the needful ASAP.

Dear sir,
My account No. is [protected], this is my Salary account. In my account last day deducted rupees in name of ASD D . bank deducted in name of ASD D a sum 5000 and more.

The following dates as follows.
02.08.13 393.26
02.08.13 393.26
02.08.13 393.26
02.08.13 393.26
02.08.13 393.26
02.08.13 393.26
02.08.13 393.26
02.08.13 393.26
02.08.13 393.26
02.08.13 393.26
02.08.13 393.26
02.08.13 393.26

so that i request all HDFC Authority kindly help me return back my money. i am very poor boy this amount will very big think for me.

Thanking you,
Amol BHandare
aml143.[protected]@gmail.com
[protected]

To
The HDFC bank,

Dear Sir,

I applied for personal loan and have submitted the documents on 22/07/2013 which is collected by your Executive next day verification is done in my house.

I didn't get any reply on the same so i called the customer care regarding the status and they have told that your application is rejected. When asked him the reason he told me that i was applied for the personal loan in May 2007 which was rejected due to the ex-company verification. i told him my company has closed the business in 2006 only. how can u consider my previous company details and previous applied loan application status, where as i have already having A Home loan and Credit card with HDFC bank. i am very disappointing with the services and response provided by the HDFC Bank to. I am a very old customer of HDFC bank and due to some very urgent financial needs i was applied for personal loan. if you people not help me in my needs and give me UN-acceptable reason will not going to continue any form of transaction with the bank. I am now planning to transfer the my existing Home Loan to some other Bank.

I want to know why my application is rejected.

My details is follows.

Akbar Ansari
Holding HDFC Bank Salary Account
Application No: 25148286
Home Loan Account Number :[protected]


Need your immeduate respone.

Dear Sir/Madam,

I have a home loan account with HDFC Limited. The loan commenced in Oct 2007 and my home loan account number is[protected]. I want to make part payments on monthly basis. When I approached the bank to make the part prepayment HDFC tells me that I have to make part pre-payment of atleast three times the amount of my current EMI. My home loan agreement does not state that nor have I received any communication to this effect. I asked the bank executive to provide these conditions to me in writing to which he declined. What kind of business practice is this ?? This is nothing but extortion ?

Can HDFC change their policy without giving it in writing or officially informing the customers? Can they differentiate, between their customers ? Need your urgent attention on this please.

Hi,
This is Gour Kishore dey from kolkata. my date of birth 26th March'1985. My PAN number is AORPD5601F. Due to some personal issue i am unable to continue with HDFC life.
so, would request you to please my cancel my URN number as soon as possible.
My contact number : [protected]
Email - [protected]@gmail.com

Regards,
Gour Kishore Dey
[protected]

HDFC bank has charged excessive interest on my credit card(# ending in 2713). Even though part payment was made against the statement issued for the month of July, the interest was calculated on the total amount till the payment date(which is before due date) and the amount remaining after part payment till the next statement generation date.
Also the credits other than payment were not included in interest calculations.
All together there is around 500 Rs of excessive interest charged on my July's statement.
Their call center agents and Credit Cards Correspondence officer(contacted via email) kept on explaining and adding new rules for interest calculations every time.

Hello:

I've applied for upgradation of Card 10th of this month. I received the card 15th July, the same day i received mail stating "Pin is sent" but after 10 days i found out from the Branch (Mahindra World City, Chengalpattu) that my address was not reachabe. (How in this world my address was reachable for card but not for Pin)..

Ok any way they(HDFC Mahindra World City- Branch) convinced me telling postal services are bad they asked me to apply for Regeneration of Pin on 24th July and i did it, Today i came to know from the phone banking they dint receive the request at all. When enquired the same about this to Branch, they are not responding properly, they ask me to re-apply for the regeneration of Pin.

How many times do i need to re-apply, what mistake did i do? I Applied 21 days prior to ensure i recieve within 31st (Salary Date) but still no hopes.. Ok If iam not receiving the PIN within 4 days iam surrendering the Card and will go for other banks..

I Mayank Agrawal had a complaint against Hdfc bank Lahurabir Varanasi employee name vinay kumar (RM) is not attending my complaint for last one year, he is not making my current ac preferred because of that many charge has been made in my ac.

Dear Sir.

This is with reference to issue faced recently with HDFC Pvt Ltd, as am a salaried -savings accounts holder with the company since 02/09/2010. I have never faced any major money deductions from company side till 12/07/13. Very recently, my previous company PF was deposited with 6129rs out of which 1470Rs HDFC bank has been deducted without any prior intimation. I am completely upset and disappointed when i look at my present balance. As it is 0.00Rs now. Kindly look into my issue and do the needful to recover my money back. I am ready to provide any information related to my account if asked for.

Please find the generated online HDFC bank statement



HDFC BANK Ltd. Page No .: 1 Statement of accounts


Account Branch : VIDYANAGAR
Address : 1-8-702/18, PAKHAL PLAZA
NEXT TO SHANKAR MUTT
MR. VEMULA ARAVIND NALLAKUNTA, VIDYANAGAR
GEMINI COMMUNICATION LTD City : HYDERABAD 500044
[protected]/A/B STREET NO-3 State : ANDHRA PRADESH
TARNAKA Phone no. : India
HYDERABAD 500017 Email : aravind.[protected]@yahoo.com
ANDHRA PRADESH India OD Limit : 0.00 Currency : INR
Cust ID : 36969739
JOINT HOLDERS : Account No : [protected] OTHER
A/C Open Date : 02/09/2010
Nomination : Not Registered Account Status : Regular
Statement From : 01/01/2013 To: 26/07/2013 RTGS/NEFT IFSC : HDFC0001628 MICR :[protected]
Branch Code : 1628 Product Code : 105

-------- [protected][protected] [protected] -------- [protected] [protected] [protected]
Date Narration Chq./Ref.No. Value Dt Withdrawal Amt. Deposit Amt. Closing Balance
-------- [protected][protected] [protected] -------- [protected] [protected] [protected]

26/02/13 AMB CHRG INCL ST & CESS FOR DEC2012 [protected] 26/02/13 393.26 224.14
18/03/13 AMB CHRG INCL ST & CESS FOR JAN2013 [protected] 18/03/13 224.14 0.00
01/04/13 Credit Interest Capitalised [protected] 31/03/13 21.00 21.00
02/04/13 AMB CHRG INCL ST & CESS FOR FEB2013 [protected] 02/04/13 21.00 0.00
12/07/13 NEFT Cr-SBIN0000878-EMPLOYEE PROVIDENT F SBINH[protected] 12/07/13 6,129.00 6,129.00
UND ORGANIZATIO-ARAVIND VEMULA-SBINH1319
3104503
14/07/13 ATW-[protected]-SR NGR OFFSIT [protected] 14/07/13 400.00 5,729.00
18/07/13 ATW-[protected]-SR NAGAR OFF [protected] 18/07/13 400.00 5,329.00
21/07/13 NWD-[protected]-YDERABAD A [protected] 21/07/13 400.00 4,929.00
21/07/13 POS [protected] ROB POS DEBIT [protected] 22/07/13 2,659.00 2,270.00
23/07/13 AMB CHRG INCL ST & CESS FOR JUN2013 [protected] 23/07/13 393.26 1,876.74
24/07/13 ATW-[protected]-SR NAGAR [protected] 24/07/13 800.00 1,076.74
25/07/13 AMB CHRG INCL ST & CESS FOR JAN2013 [protected] 25/07/13 169.12 907.62
25/07/13 AMB CHRG INCL ST & CESS FOR FEB2013 [protected] 25/07/13 372.26 535.36
25/07/13 AMB CHRG INCL ST & CESS FOR MAR2013 [protected] 25/07/13 393.26 142.10
25/07/13 AMB CHRG INCL ST & CESS FOR APR2013 [protected] 25/07/13 142.10 0.00


******** **************************************** **************** ******** ****************** ****************** ******************
********************************************************************************...⇄

STATEMENT SUMMARY :-
Opening Balance Debits Credits Closing Bal
617.40 6,767.40 6,150.00 0.00

Dr Count Cr Count
13 2

HDFC Bank Service Tax Registration NO. : M-IV/ST/ BANK & OTHER SERVICES / 20 / 2001
Registered Office Address: HDFC Bank House, Senapati Bapat Marg, Lower Parel, Mumbai 400013
--- End Of Statement ---

Regards,
Aravind V
[protected]

To
The Dept-Consumer forum,

Sir,

I am aravind vemula have a salaried-savings account with HDFC,Vidyanagar, A/C No-[protected], has recently some of my PF amount was deposited into the mentioned
account.I made few transactions, when the balance was around 1500, many times amount has been deducted .Please see the history of those transactions and Please do the needful to restore my amount back. I never saw these kind of horrible deductions till now with any other bank in india.
It's not really suggested bank to any Indians. These kind of banks to be banned in india to promote Govt Banks. They are really looting common man.

12/07/13 NEFT Cr-SBIN0000878-EMPLOYEE PROVIDENT F SBINH[protected] 12/07/13 6,129.00 6,129.00
UND ORGANIZATIO-ARAVIND VEMULA-SBINH1319
3104503
14/07/13 ATW-[protected]-SR NGR OFFSIT [protected] 14/07/13 400.00 5,729.00
18/07/13 ATW-[protected]-SR NAGAR OFF [protected] 18/07/13 400.00 5,329.00
21/07/13 NWD-[protected]-YDERABAD A [protected] 21/07/13 400.00 4,929.00
21/07/13 POS [protected] ROB POS DEBIT [protected] 22/07/13 2,659.00 2,270.00
23/07/13 AMB CHRG INCL ST & CESS FOR JUN2013 [protected] 23/07/13 393.26 1,876.74
24/07/13 ATW-[protected]-SR NAGAR [protected] 24/07/13 800.00 1,076.74
25/07/13 AMB CHRG INCL ST & CESS FOR JAN2013 [protected] 25/07/13 169.12 907.62
25/07/13 AMB CHRG INCL ST & CESS FOR FEB2013 [protected] 25/07/13 372.26 535.36
25/07/13 AMB CHRG INCL ST & CESS FOR MAR2013 [protected] 25/07/13 393.26 142.10
25/07/13 AMB CHRG INCL ST & CESS FOR APR2013 [protected] 25/07/13 142.10

Regards,
Aravind Vemula,
+91 [protected]