HDFC Bank Complaints & Reviews

I was shocked to receive a rude letter from Mr Anindya Mitra junior clerk of Hdfc Bank. Ground floor, C wing, Modern Centre, Sane Guruji Marg, Mahalaxmi Mumbai 11.

The relevant portions of the rude letter of the crude junior clerk is as follows: " We will continue to monitor your account for another 30 days. If the transaction pattern in the captioned account is not in sync with the balance maintained in the bank, we would be constrained to initiate appropriate action and we may not be in a position to extend our services to you"

Firstly we have 11 accounts in HDFC bank and we have been banking without a single default for several years. Our loan emi of 1.48 Lakhs was successfully paid without a single default.

Now it is a known fact that several officers of hdfc had co-operated with those who had unaccounted funds and helped them to open accounts and invest in their schemes. This was caught on cobrapost.

The interpretation which the bank ought to have taken is that it ought to have been very careful because of low integrity of staff and the recruitment procedure had to be monitored strictly.

Unfortunately the bank chose to interpret it that junior clerks such as anindya mitra had the right to write crude letters to old and reputed customers of the bank just at their mere whims and fancies.

The matter was brought to the attention of Jayesh bhai of Hdfc Grant road branch and one Mr Jangam.

Unfortunately none of these two gentlemen chose to report the errant junior clerk to the Board of Directors for strict disciplinary action for writing rude letter.

Both Jayesh and Jangam tried to scuttle the issue by pretending that the letter intended to mean this or the letter was supposed to mean that.

The letter must be read as it is and there is no room for intendments and suppostions.

I will be moving away to a better bank and I caution the trading community at large to stay away from such banks which shield rude clerks and have no respect for their clients.

The RBI should also note this errant attitude of HDFC . Instead of keeping vigil on its staff, it is becoming rude to its genuine clients.

regards

Mr Merchant
Shoe Bazar
[protected]@shoebazar.com

Sir,

I have an account and ATM Card in your HDFC bank. But My debit card (ATM Card) stolen. I did not know who was stolen. Today Rs 5000/- debited from my account. Please confirm me where and which ATM was used to withdraw the amount. If I get it then I can find out the same through CCTV of the ATM. Please confirm through my mail ID mukthiyarahamed.[protected]@gmail.com or sms/call Mob [protected]. Please inform.

They have deducted a charge of Rs-561.80 from my account stating depository charges for DEMAT account which i was been assured while opening account that will be free of cost they are big lairs and lures they have such a big booklet in which they take sign and scoundrels have these terms in some clauses
But my question is why these people who come to the company for opening these accounts stating that they are banks representatives why don they tell us all this and set false assurance my complaint is against this agent name Faizan who is from HDFC Kalyani nagar branch,Pune.Who comes to Zensar Technologies for getting your accounts opened.
Guys just beware of this traitor he is big time _ _ _ _ _ _

Dear Sir
I am Sanjivi i resigned this job[protected], as a seinor sales officer MY EMP ID:CA34244. My sales manager is Mr.Meenakshi Sundaram (1278 Pondicherry Branch) tried many more times and my salary a/c no:[protected]. I am waiting for relieving latter & pf settlement please process my settlement immediately(relieving letter sent my home address).

I was purchesed a policy sampurna samrddhi from hdfc life priced of 15211/-.but after someday for some problem I cancel it , and now they said that they refund my money in 4th july, 2013, but I have not rcv it , my bank details are ,, sbi account number - [protected], ACCOUNT HOLDER - tamali biswas, ifsc code - sbin0012446.branch - GUPTIPARA. I made the payment via debit card number - [protected] .

y name is Ashvini Vyas, Ahmedabad, Gujarat. I have been victim of an insurance policy of HDFC LIFE miss-sold case and victim of FRAUD agents who crocked me. I have been victim of fraud and misbehaved by the HDFC life people. I request you to give it a time and read complete complaint in detail. My detail complaint is as below.



Before few months a man, namely, Mr. Anurag Sharma, [cell no: [protected]], called me up and introduced himself as HDFC bank executive. He told me that due to my good transactions with the HDFC bank, main branch of HDFC, situated at Mumbai, would like to offer me a Diamond membership which is also known as “sampurna Smridhi” . This plan is introduced by HDFC bank and HDFC life together for those valued customer who has good transaction history with bank. According to that membership plan, I will get following benefits.



· Bank will give me all facilities of banking door to door to all over India and abroad to me and all my family members

· I will get a dedicated banking employee who will take care of all my banking affairs with HDFC

· I will get an insurance cover of 10x than the membership fees I pay till age of 99 years

· I need to pay 56,000 Rs/-and bank will give me benefit of 60,000 Rs/-

· I will get 12% interest rate on amount.

· I will get maturity money after 5 years



I was not so sure regarding the membership so sr. of Mr. Anurag Sharma, namely, Mr. V.K. Singh, [protected], called me up who introduced himself as HDFC Bank executive, Mumbai. He added that I am the youngest person in Gujarat who has been selected for such valuable service because I am valued customer of HDFC bank. He added I will get more benefits like:



· More interest rates on fixed deposit

· No formality of filing when I will in need of any kind of loan

· My family members will get all the banking and insurance facility door to door at my convenient time

· I will get dedicated login id to access and manage all my banking and insurance IDs



After hearing all this, and as I have good relation with HDFC bank, I got convinced as I get good service from HDFC bank and as they explained this is from bank I got ready to take this banking plan of diamond membership, as they explained and chosen credit card pay option. I asked them I would like to talk with my banking PR manager Ms. Megha so I will sign the form 2 days later. But they came 1 day earlier than we decided to meet and that’s why I couldn’t take advice of my banking PR. For early coming they give excuse that they need to close the procedure before financial year end and very few candidates are chosen for this service so we need to finish documentation soon.



After few days, Mr. V.K. Singh, called me again with saying that as I chosen credit card bank is offering me 1 more beneficial scheme, under which I will get following benefits

· I need to pay 37,000 more and I will get benefit of 40,000 rs. So in total I need to pay 93,000 rs and bank will give me benefit of 1,00,000 Rs

· If I take this plan then I will get freedom to withdraw money after 1 year itself with all benefits and insurance till 99 years of age.

As they told me I can withdraw money anytime, I got convinced again and on the same day their boy namely, Zaheer, came and took necessary signatures.



After few days when I received, policy papers, I get to know I have to pay till 11 years. So I called up Mr. V.K.Singh again and asked regarding T&C of policy. He replied that this is just formality and documents will be same for all people. But we know that you are valuable customer and you will get all the benefits I promised. You will get extra features. I said but if you left the job after 5 years then? He said ma’am your records are here in the database and you will get promised features. Do not go with docs. I will send you a kit which will have special login detail which is offered to diamond member only. And much more he explained and trapped me again.



After few days, I get to know from few sources that whatever explained to me was completely false and there is no such collaborative plan of HDFC Bank and HDFC Life. They both work independently. I rush to nearer HDFC LIFE branch for confirmation and explained my story. They told me that this is clear case of missell policy and you need to file written complaint. As per their guidance I filled written complaint which had all details and of 3 pages long. Within few days a man, namely, Mr V.K. Bhardwaj, called me up by saying that he is head of HDFC grievance department and handling my complaint. He said, you are valuable customer ma’am. Like my younger sister I am advising you not to cancel this policy. This is the best plan for you and you will get the benefit of 1,00,000 even you are paying 93,000. These are internal matters and local employees don’t have knowledge of it. The only exception is you need to pay till 11 years. Apart from that everything you will get as explained and if you cancel the policy I will fire the man, namely, Mr. Anurag Sharma, who sold this policy to you. I felt pity and again got trapped by the fraud and given in written that Mr. V.K. Bhardwaj explained me the terms and I am ready to pay till 11 years and I would like you to scold and make Mr. Anurag Sharma understand that do not follow such action and kindly do not fire him. The same delivery boy Zaheer collected that paper.



At the same evening, I get to know I got fooled again and they were the same V.K. Singh with different last name Bhardwaj but same contact number which is [protected]. At very next day I rush to HDFC Life branch office and filed complaint again with details what happened to me and do not accept any complaint withdrawal later on behalf of me and continue with complaint. After the action period expires I called, many times at the HDFC Life grievance department, on number[protected] which leads me to call on some other number which was no of reception. Mr. Ashok who has no sense of talk with a customer. After hearing my policy is missold he just transferred my call to grievance dept no. I called again after hearing my voice he just cut the phone. I called up again and asked his name and in tone of do whatever you can he given his name and bang the phone again. I called up the HDFC Life grievance department, on number[protected] again. They used to ask me to call on that reception no or go to Ahmedabad branch office and they just did not replied well and talked too rudely at that day. At last some officer asked me to complaint again at [protected]@hdfclife.com . I complained there. I also filled online grievance form on HDFC LIFE website. After few days, a lady called up and started asking what happened? I explained in brief and asked her to read my complaint latters which has all the details. She admitted she has not read that paper yet and will go through it and will get back to me. After few days I got a letter explaining, the policy was not missel and I won’t get any refund. I am advisable to pay till 11 years. If I have query I should escalate at email id [protected]@hdfclife.com. I forwarded my complaint at [protected]@hdfclife.com, [protected]@hdfclife.com and [protected]@hdfclife.com with the points:

If everything explained to me was correct the here is what i got explained at time of policy selling:



1. I HAVE TO PAY ONLY 93,000 RS/- FOR BOTH POLICIES AND I WILL GET BENEFITS OF 1,00,000 RS/-

2. I WILL GET 12% OR EVEN MORE INTEREST RATES ON MY POLICY

3. I WILL GET ALL THE BANKING FACILITY OF HDFC AT MY HOME OR OFFICE DOOR TO DOOR AND THESE SERVICES WILL ALSO BE PROVIDED TO MY FAMILY ALL OVER THE INDIA AND ABROAD WHERE HDFC BANK EXIST

4. I WILL GET MORE INTEREST RATES IN FD ACCOUNT IN HDFC BANK

5. I DO NOT NEED TO DO ANY KIND OF FILE WORK TO GET LOAN. I WILL GET LOANS DIRECTLY FROM HDFC BANK

6. I WILL GET DIMOND MEMBERSHIP OF HDFC WHICH INCLUDES ALL SERVICES AND SPECIAL TREATMENT FROM HDFC BANK AND HDFC LIFE

7. AS PER DIMOND MEMBERSHIP, I WILL GET SPECIAL LOGIN CRESENTIAL FROM WHERE I CAN MANAGE ALL MY HDFC ACCOUNT INCLUDING BANK AND LIFE

8. I CAN WITHDRAW MY MONEY AFTER 1 YEAR

9. MR. V.K. SING [[protected]]WHO CALLED ME AS HDFC BANK EXECUTIVE AND TOLD ME THE OFFER IS FROM BAK ITSELF OF PROMOTING ME TO DIMOND MEMBERSHIP AND GIVING ME THE FACILITY OF INSURANCE [WHICH MEANS HE EVEN DIDNT EXPLAINED ITS AN INSURANCE POLICY. HE SAID HE IS CALLING FROM BANK AND INSURANCE IS COMPLIMENTRY TO A DIMOND MEMBER] WAS ABSOLUTELY RIGHT AND HE DOES WORKS IN HDFC BANK AND MAKING FRAUDS

10. THE SAME MAN V.K. BHARDWAJ [[protected]] WITH DIFFERENT NUMBER CALLED ME UP AFTER I COMPLAINED THAT HE IS HDFC LIFE REPRESENTATIVE AND AFTER PAYING 93,000 RS, I WILL GET BENEFIT OF 1,00,000 RS WAS RIGHT. AND HE IS WORKING FOR HDFC LIFE, TOO AND MAKING FRAUDS FOR HDFC LIFE ITSELF BY USING DIFFERENT LAST NAMES.



so as per your investigation officer Ms. Kausar all the points explained to me was right and if policy was not missel to me so will i get all the benefits I mentioned above including getting interest rate on 1,00,000 rs premium, more interest rates in FDs, etc? If yes, then please give this to me in written



And more details. But no one is replying now. I have forwarded same email 2-3 times but no response at all from HDFC LIFE side.



I find myself completely trapped by frauds. As the HDFC LIFE people are not replying to my complaint and I doubt they even do not have read my complaint properly. The important question is also there that how that fraud agent get to know regarding my first complaint. And there are many such questions which make me lead to think that HDFC LIFE itself supporting such FRAUD AGENTS TO SELL THEIR POLICIES AND THEN WITHOUT TAKING ANY ACTION JUST SAY IT WASN’T MISSELL. CASE CLOSED.

The fact is we are middle class people and do Not have that much time, resources or money to fight with such FRAUDS and at the end we accept it with misfortune. But I would like to have JUSTICE. NOT ONLY FOR ME BUT FOR ALL THOSE WHO GOT VICTIM OF THESE FRAUDS IN PAST AND THOSE WHO CAN BE CROCED BY SUCH FRAUDS. I NEED JUSTICE AND THE MONEY OF MY HARD WORK BACK AS I CAN’T PAY TO A COMPANY WHO GIVES BACKSUPPORT TO FRAUD AGENTS AND GIVE RUDE BEHAVIOUR TO CLIENTS



Other details regarding my complaint at HDFC LIFE are as below:

My policy nos are: 15892592 & 15955974

Complaint Nos are: [protected] & [protected] [recent 2 written complaint. P.S. I have other 2 complaint nos. which I got when I complained for the first time]

Name of people I talked with: Divya, Jyoti, Bhavana, Ashok, Ms. Kausar

The fraud agents Involved:
Mr. Anurag Sharma – [protected]

Mr. V.K. Singh Aka Mr. V.K. Bhardwaj - [protected].

Zaheer

They have office at IIM, Ahmedabad



I also tried to take help of social media by grabbing attention of HDFC LIFE authority but no response at all:

https://www.facebook.com/SmartIsYou/posts/[protected]



If you can do something to get me justice please do something and also alert others by posting this so no more people get trapped by these FRAUDS



Please do something and get me justice and save many from being fraud by those agents by taking strict actions against them.


Looking forward to some action and actual inquiry against FRUAD case of policy missell

Ashvini Vyas

This is in reference to the transaction made into my account without intimating me by hdfc bank.

An amount of Rs 842.70 has been debited on 14th June 2013 from my salary account, mentioning about DEPOSITORY CHARGES MAY[protected] with reference #[protected] .This is clear exploitation of customers. Please help and givem me an update on [protected]@gmail.com

Only in one month (July) there are three deduction in the name of NWD--- and It has been deducted Three thousand in one month again after checking the whole netbanking Account details it had already deducted Two thousand in the month of June... HDFC BANK HAS NOT DETAILS FOR THESE TRANSACTIONS... IT IS SO BAD...TOTALLY NOT ACCEPTABLE... BANK HAS SO BAD SERVICE,All these Complain should be seen positively rather than pasting it in site so that these cheater cocks should learn something.
HDFC
MOULALI BRANCH
13TH JULY 2013

I have been regularly purchasing gold using credit card and pay it in EMI's. But recently, when I bought gold in a merchant, I couldn't convert the amount into EMI. When I asked the HDFC customer service, they said that the EMI conversion for gold purchase has been cancelled in recent days. I asked if I didn't get any notice through mail/sms. But the service people are not responding properly, they are pushing me to get loan and pay the amount. But I feel very bad about this behavior from HDFC, the worst banking service I would say. It is very explicitly shown that they are intended to steal people money.

My simple question is to why people is not informed if these kind of new regulations applied, How merchants are not aware in this regulations. When I asked the merchant, they blame HDFC service. Will I get any justice here?

I have not been facing these kind of silly service with any other banking service. Especially, Citibank has been the best in customer service

Hi, I owned a HDFC Bank Credit Card from Mumbai. In December, 2011 i relocated to USA. In March, 2012, i came to know that i can not have that credit card since i was going to be NRI and as per card member agreement, i cannot use that card. I requested them to close the account. The balance was nil. They did not close the account. In December, 2012 some Debt Recovery Consultant called me and in conversation, i got to know that my card was not cancelled and i had charge of Rs. 5000 on my card. I was shocked, but the Debt Recovery Consultant, Ms. Rachana informed me that i need to pay Rs. 1500 and she will reverse the balance amount and close my card finally. Since, i was out of country, in USA, in order to stay away from hassles, i paid the amount and send application via my cousin in Vadodara, Gujarat, who dropped the same in the nearest HDFC Branch.

HDFC Bank did not close my card and they kept on charging around Rs. 1500/- per month. I have been trying to get hold of someone and get the issue resolved, however, i have not received anything yet. I call them from USA try to explain them for half an hour or so but no body gives a proper reply.

The Grievance redressal is not responding properly. They are making excuses that they are not able to get in touch with me. They gave me a number which no one pics up. I am tired of making them calls and explaining them. They never responded anything.

One of the employees from HDFC Life sold me 2 medical and 1 term plan towards the end of last fiscal year promising they would go through. For both the medical, I had told them upfront there are pre-existing conditions, and that I will not need it if it will be rejected. But Rajan Joseph from HDFC Life, Pallarivatom branch promised these will go through, and that I will get tax credit for year ending April 2013.

After some painstaking followup for 2 months from my side, the 2 medicals got cancelled because o[censored]nknown reasons, which I am fine with. However, my term plan has been on hold for the last 3 months because he failed to submit the supporting documents I had provided. My funds was held up for a long time because of his lack of accountability and responsibility, and after 3 months, I am without medical or life insurance.

Once he got credit for his year end numbers, he went without answering emails or phone numbers. I sent repeated emails to his manager, but got no response from him either.

I have asked for an escalation path for 3 months now, and no response has been provided for that either. HDFC Life got more than Rs.50000 from me as premium, and after 3 months, I still have nothing to show for it. About 40k was refunded after 2 months and 10k is still on hold. This seems like an easy way for HDFC Life to raise money without paying any interest to the customer. Just wait for 2 months, and send the cheque back.

Absolute mal practice on part of Rajan and HDFC Life.

Karthik

These hdfc bank/life sell their insurance products by breaking your fd ..Initially they will tell 3 years then you signed documents and 5 years you have to pay ..they will argue.I complained every where but no use.The funds are also not doing well..These big companies cheating ppl charging heavily to clients and running theair lavish offices...
Please do something to recover my money.

Hi,
I had applied for home loan from HDFC bank ltd. Before applying for the home loan the agent (Supriyo Dasgupta) told me that it will take maximum 21 business days to process my files. For which they charged me approximately 11432/-. I had been constantly following up with the agent about the progress of my files. But they were saying it is under process for 3 months. And finally i got one notice from my seller if i wont pay his...

My name is Mr. Mervin Fernandes, holder of HDFC debit and credit card. For safety reasons, I will only quote my customer id 41182971. On 22 June, 2013, I received the following SMS on my registered mobile no. "MAKE 5 TXN BETWEEN 15TH TO 30TH JUNE'13 AND GET FLAT CASH BACK OF RS. 150/- " If I am right, I must have contacted the HDFC Credit card helpline[protected] on the same day (22/6/13) to confirm about this offer. I was advised over the phone, since the last 4 digits of my credit card were not listed, this cannot be a HDFC credit cards offer. I requested the rep to transfer me to the Savings bank account section to check if this offer was applicable on my debit card. The rep in the debit cards section asked me to read the SMS word by word. He then advised me this offer applies on my debit card. As per the rep, this offer will not consider cash withdrawals. In order to eligible for the Rs. 150/- cashback, I will have to swipe my card at any merchant outlet. THere is no criteria for swiping it at a particular EDC though. I can swipe it on any EDC machine for a minimum of Rs. 100/- five times within the specified period and I will receive the cashback. So I went ahead and did the 5 transactions. In between, on 29 June, 2013, I once again confirmed with phone support about when I will receive the cashback. THis time too the rep advised me I will receive the cashback. THe fifth swipe was done on 30 June, 2013 and till date not only have I received any cash back, HDFC Bank now gives me crap. I again called up phone support and was given a complaint no MUMC[protected]. After the complaint was logged, I have been contacted by the Bank. First I was asked the source of the SMS dated 22/6/13, to which I replied LM-HDFCBK. I again received a callback today (9/7/13), where I was advised this offer was actually on my credit card and I need to call the credit cards helpline to check the offer. Is HDFC Bank run by fools. This story only proves this point. WHy was I advised this offer was on my debit card? For that matter, why was I send this SMS in the first place? The shameful part here is I contacted phone support and the phone rep gave me all crap. It is indeed a shame, I am a holder of 3 credit cards and yet I use a debit card to shop. This is crazy madness manufactured by HDFC Bank. It is either the bank is run by or the phone banking reps are here to create work rather than providing the right information to the crap created by someone else. THe way I look at it now, no one knows about the SMS. To whomsoever reading this note, please do not take SMS' from HDFC seriously as it may be just a ploy to make you spend unnecessarily.

Dear sir/Madam,

I am working in a private cement company as a sales person and my wife Sasmita Panda is a house wife and living in a renter house at Rajnandgaon of Chhattisgarh with 3kids. This is such an unfortunate moment when I taken an insurance policy from HDFC bank, Rajnandgaon in the Month of Dec'12. The policy bond which I had received with 2 title in the bond. The person I never seen who have bearing two title at a time with out any reason. That means the name appearing as Shashmita Panda Sahu in the policy bond which is not opted for. My wife signed as Sasmita Sahu in the policy application page. After few days they asked to submit the doc. of my wife as a proof of identity whereas they told me before that no doc required if you will do from your salary a/c. However they taken board certificate of my wife as a age proof and Vote ID card for identification which is named as Sasmita Panda. They neither did the KYC in the name of Sasmita Panda nor Sasmita Sahu. They filled all shorts of other application procedure with forgery signature of my wife and sent a wrong policy doc. in the name of Shashmita Panda Sahu. I lodged so many complains immediately after receiving the policy doc. by verbaly and written thereafter and in so many times. Further I came to know that the policy benefits are also veg-us(misleading information given) and done as per the benefits of the sales man.


Sir/madam, In due course of time I sent numerous of mail to rectify the name and refund of my deposits to their grievance sell but received apology and no action further. In between 6 month already passed away and neither they rectified my name and not refunded my deposits. I want my hardship money back to my account. Please help me out.

Evidence:Attached doc received from bank as an evidence of name change. There are other evidence of documents could be provide you if you required which will proof the mismatching of signature done by the bank officials in the time of KYC.

This is Sesh,

I sincerely recommend you that don not ever take Personal Loan from HDFC Bank.

They never worry about customer satisfaction – they need money by troubling customer as much as they can gain and doing fraud.

They will be behind you until you take the loan and do the lot of follow-ups for top-ups and once you committed definitely you will be in trouble.

Without informing you they will charge extra – these are hidden charges. You will be charged for all stupidy things.

They intentionally make your ECS stopped and make your account got delinquent and charge extra cost for all fraud things.

This is true and with my experience I am posting this – I am not opponent to HDFC, but as a customer unable to digest all these worse things.

I even don’t know how RBI is supporting such Banks in INDIA.

Whether you believe or not – that’s up to you!

Dear Sir,
I would like you to please help us resolve the issues being faced by us with HDFC Bank due to the their manager Mr. Pradeep Mahor, having committed to us certain Cash Deposit Waivers and now him not obliging us with the said commitment, thus HDFC fraudulently charging us these charges for my account numbers :

1. Current Account No : [protected].
2. Current Account No : [protected].

The basic matter in bullet points is as follows:

• We have a Petrol Pump (Aiki Auto Service) at Wagle Estate, Thane and had a fine and well serviced current A/c with Axis Bank in 2012, when HDFC opened its branch very close to our outlet.
• We were then approached by the manager in charge Mr. Pradeep Mahor, who requested us to transfer our account from Axis to HDFC, and keeping in mind that HDFC was much closer to us, and with the commitment by the manager Mr. Pradeep Mahor, that he too would continue to give us the waiver of Cash Deposit Charges, we chose to transfer our accounts to HDFC and that we should transfer all our Current and Savings Accounts of company and family members to HDFC, which we did.
• We noticed, that HDFC was indeed charging us for these cash deposits and we met Mr. Mahor at Wagle Estate Branch and told him that in spite of his commitment, we were being charged for these cash deposits, to which he confirmed that the same would be waived off soon.
• We noticed in Dec 2012, approximately Rs 15,000/- was waived by HDFC and we continued to inform him that there is still a charge being charged upon us for the deposits, to which he continuously assured us, that “Mr. Dhowan, why are you worried, when I have given my word that I will have the charges reversed, please trust me on it, and you can see that in Dec, I have got the said charges reversed, then why are you not trusting me”.
• Keeping this assurance we continued banking for another 3-4 months, however, we kept telling him (Mr. Pradeep Mahor) verbally to please waive the charges, and he never failed in committing that it would be done.
• Then in May after repeated verbal talks, we gave a written letter which he did not accept with a stamp, we then sent him a reminder after a few days (all communication attached), for which we insisted on a stamp of acknowledgement – to which he chose to personally call me up and again insist, that why am I insisting on these documents and reminders, when he has given his word and the charges would be reversed, to which I told him, that I need it in writing, as what happens if you (Mr. Pradeep Mahor) is transferred to another branch.
• It is since then that HDFC Wagle Estate and constant communication with the grievance cell of HDFC is not answering to any queries made by me, instead they constantly send me a mail, mentioning that since their cluster head Mr. Nangia met me, and has offered me 50% reversal of charges, the matter is resolved, where as I am not willing to accept anything less than 100% reversal, as I am not at fault, the commitment was made by their manager, and it is not fair of HDFC to deny this commitment. I have even written to the Nodal officer Mr. Anuj Sharma in regards to the matter, but I have received no reply from them in the matter.

I do request you to please intimate me whatever documents you may require, as I have all stamped copies of documents constantly submitted to HDFC and the emails of communication too, however, that may be too much for you to read initially, thus, if you can look into the matter, I would be obliged.

Hi,

I have received a call from HDFC Life for a Classic Assurance policy and the policy scheme sounds good to me and I purchased it at a price of 15,500 per year. But Once I have submitted the documents and my credit card details. They have deducted my full amount from credit card but I have already given instructions to them that I will take it as an monthly EMI, but they have deducted full year amount. And After that I tried to call the same person/ policy seller again and again and she had not picked up the call. I tried from different number but once they picked up and I tell them my name, She cuts the call again. I escalate this issue and one senior manager call me for the same and assured me that by tomorrow my issues will get resolved,. But on next day he also switch off his mobile and keeps on cut my call again and again. I went to HDFC Life office and they are also not responding properly that how much amount I will receive back if I will cancel this policy. Finally I cancelled it and have not received my refund back as of now. I am waiting for it.

The policy seller was a female policy seller and her name was :
[protected] Isha Paval (Mob: +91-[protected], Office:[protected]

Manager name was:
[protected] Sanjay Singh (Mob: +91-[protected])

HDFC Life Insurance is really fake and there policy seller is also very fake and un trust worthy. Please dont' go for HDFC, rather choose govn. sector insurance i.e LIC.
HDFC also donot take ant action against there fake policy seller and allows them to do mis-selling of policy.

Policy No [protected] Claim Ref No C[protected]
Proposer's Name AMIT JOLLY
Claim Intimation Date 21/06/2013 Loss Date/Time 18/06/2013
Current Status Claim Assigned for Survey
Claim History
Surveyor Name - [SurveyorName]
Surveyor MobileNo - [SurveyorMobileNo]
Claim under Process
Claim Assigned for survey
Claim intimated - 21/06/2013AS YOU HAVE REPLIED ME NOW ON 8 JULY 2013 , AFTER 17 DAYS OF LODGING MY CLAIM .

YOU HAVE OUTRIGHTLY REPUDIATED THE CLAIM .

I AM LEFT WITH NO OTHER OPTION THAN TO GO FOR A LEGAL REMEDY FOR SAME.

PLEASE NOTE THAT YOU HAVE COVERED ME FOR MY VEHICLE AS PER THE COVER NOTE ISSUED BY YOU PRIOR TO THE POLICY ISSUED .

IF YOU HAD ANY PROBLEM WITH THE COVER NOTE YOU SHOULD NOT HAVE TAKEN MY CHEQUE AND ISSUED ME THE POLICY.

PLEASE NOTE THAT I GAVE YOU THE CHEQUE ON THE BASIS OF COVER NOTE ISSUED AND NOT ON THE POLICY WHICH YOU HAD SEND ME LATER .

THIS IS A CLEAR CASE OF MISTRUST AND CHEATING /FORGERY BY HDFC ERGO AND ITS AGENTS .


NOW IF WE TALK OF THE ACCIDENT . BMW IS A REPUTED BRAND AND HAS A COMPLETE TECHNICAL RESEARCH TEAM .

THE CARS OF BMW ARE DESIGNED IN SUCH A WAY THAT THERE MAY BE A MINIMUM LOSS TO THE OCCUPANT/DRIVER AND CAR .

THE SUSPENSION IS DESIGNED AND HENCE THESE CARS ARE WORLD NO 1 ON SAFETY TERMS.

MR ARORA YOUR SURVEYOR FEELS THAT THE CARS BMW/ AUDI ARE NO GOOD FOR INDIAN ROADS( KINDLY SEND HIS SUGGESTION AND OPINION TO BMW /AUDI )

IN MY CASE THE VEHICLE TYRE AND RIMS WERE DAMAGED DUE TO THE IMPACT AND IF ANY ALLLOY RIM CAN BE BEND AS IT HAS BEEN CHECKED BY YOUR REPUTED SURVEYOR MR ARORA , I AM SURPRISED THAT STILL HE FEELS ITS NOT AN ACCIDENT .
HE FEELS THAT I PURPOSELY MADE MY CAR GO IN TO PIT AND DAMAGED BOTH MY TYRES AND RIMS , PLEASE NOTE THAT I HAVE PICTURES OF BOTH THE RIMS AND TYRES AND THE TYRES ARE CUT FROM THE IMPACT WHERE RIM ARE BEND.

MR ARORA FEELS THAT ACCIDENT IS ONE IN WHICH FEW PEOPLE DIE, SOME ARE HOSPITALISED, DRIVER RUNS, AND THERE SHOULD BE LOT OF LOSS TO THE VEHICLE AND DRIVERS BLOOD SHOULD BE SPILLED ALL OVER THE CAR, THE DRIVER SHOULD BE CRITICAL
and OFFCOURSE THE INSURANCE COMPANY SHOULD PAY A HANDSOME AMOUNT OF CLAIM .

MY SUGGESTION IS THAT YOU KINDLY RECONSIDER YOUR DECISION AND REVERT BACK WITH YOUR TECHNICAL TEAM SURVEYING THE SITE OF ACCIDENT . AND LOSS AND KEEP THE REPUTATION OF YOUR COMPANY .

DISAPPOINTED .amit jolly

Dear Sir,

I deposited a cheque No: 154678 for Rs 12000 drawn on SBI bank dated 6th June 13 in HDFC bank, Dilshad Garden, Delhi Branch. But after a week, I got to know from Bank that they have lost my cheque and are unable to locate it. I want to complaint against the bank for loosing my cheque and they have not been able to trace it till date.

I request you to book a complaint against the bank and resolve it....