HDFC Bank Complaints & Reviews

HDFC CREDIT CARD IS CHEATING ME

I already sent many e-mails they did not bother to answer for weeks then the response came

Kindly note the query reference number for the e-mail: [protected]

The Email Follows

Dear Mr. Dutta,


Thank you for writing to us,


This is with reference to your email regarding the charge of Rs. 36,000.00 on 25-Sep-2012 at M/s HDFC STANDARD LIFE.

We wish to confirm that we were liaising with the concerned bank regarding these transactions basis your earlier communication .The merchant have certain time frames within which to respond to our query and provide us with any proof/documents in support of the transactions. However, the merchant has failed to provide any proof which would substantiate the charges to your card account. Hence, we confirm that the investigations are completed in your favour and the credit remains permanent on your card account.The relevant credit for the same will reflect in your subsequent
statement.

We are sure you will appreciate that the bank has aptly demonstrated its commitment in initiating timely action and taking up the matter with the merchant on a best effort basis. Please be rest assured that the bank will not spare any efforts in resolving your concerns to your satisfaction.

Incase you seek further assistance or clarification, please feel free to contact our Customer Service Representatives at any of our 24 hour Call Center telephone numbers mentioned in the below URL.

http://www.hdfcbank.com/personal/find-your-nearest/find-credit-card-helpline-num...⇄

In line with our focus and commitment to Customer Service, we trust the issue has been resolved to your satisfaction. If you are not satisfied with the resolution, you may write to our Grievance Redressal Officer Mr. Manoj Prem at HDFC Bank Cards Division, 8, Lattice Bridge Road, Thiruvanmiyur, Chennai – 600041 or E-mail at grievance.[protected]@hdfcbank.com. Alternatively, you can call our grievance cell at Tel:[protected].

Kindly note the query reference number for this e-mail: [protected] .

Assuring you of our best service at all times.

Regards,
Chitra
Asst. Manager - Correspondence
Customer Services

However no credits appeared in my statement and I was charged full 36000 on my card after preclosing the DAE(Dial an EMI)

I am getting harrased by collection forcing me to pay.They are threatening to freeze my bank account

I would like to inform that I have spoken to the Bank Manager of HDFC GARIAHAT BRANCH and he suggested me to complain to the MD but I got no further help and he tried to persuade me to pay the bill as well.

I complained to MR Manoj Prem the head of Grievance (grievance.[protected]@hdfcbank.com) but recieved no response

I give the details of the chargeback

Chargeback reference number is VCC023603

Date of Charge back : 28/01/2013.

Amount Debited ON 22/02/2013

Amount : Rs 36000

but nobody have even documented the detail and no refund have been credited after 1 month

I would also like to ADD that I never authorised the chargeback & filled no Chargeback form

HDFC LIFE did not contact me before refunding and did not even inform about terminating the policy

So there is no security.HDFC can anytime deny every Invesment by profiding fake transaction details and then apologise but the money will never come back.They will simply take it.

Are we living under NAZI rule.Where is our lawkeepers ??? Time has come for us to unite & fight these bureaucratts who are threating our democracy stealing our money and dictating a commerce dominated regime and laughing at out Legal system where cases never leave the courtroom if at all it sees one.

A SCAM IS EVIDENT BY HDFC GROUP AS THESE SCEAMES ARE PROMOTED BY HDFC BANK PHONEBANKING which means HDFC BANK,HDFC CREDIT CARD & HDFC LIFE are all involved

SO PLEASE DO SOMETHING TO EXPOSE IT AS EVERYBODIES INVESMENT IS IN DANGER

I WOULD REQUEST READERS TO HELP ME TO PUT HDFC GROUP OUT OF BUSINESS.I WOULD REQUEST OHTER BANKS AND FINANTIAL INSTITUTION TO COME FORWARD AND BRING THESE SCAMMERS TO JUSTICE.THIS COULD BECOME ANOTHER HAWALA IF WE DONT STOP IT NOW

I have a complaint against of credit card statement. Pigeon courier service's bad experience for me, every time. I've informed many times credit card HDFC Bank devisions by telephonically that not received statement on time by bank. so, plz change courier services, on my complaint as on priorty. but never responded on my queries. At this time, my feb, statement is not received till then. Bill generate date is every months on 8th and payment date is 28th. I request, so plz change courier service urgently and take an action fastly on my priority.
Thanking you,
yours Faithfully: Rajesh Thakur
[protected]

Dear Concern,
My Name is OM Prakash Mishra, holding a HDFC gold credit card i have offered an loan for cash on call for Rs.19000 payable in 12 EMI @ interest of 1.25 % pm. During this conversation or any where in written i have not informed about the paying processing fee of Rs.500 once but they have put in the bill i have also queried about this thrice as per reference number [protected] they told us that we will resolve this issue but so for they have not given any response and carrying forward the processing fee and charging interest on it. so i request you to please look into the matter and resolve the issue as soon as possible and give us the feedback about the same
Regards,
Om Prakash Mishra
[protected]

Hi,

I have a account in HDFC Bank. From 7th March 2013 onwards the bank has debited a total of Rs. 1135 on different different dates. the details are provided as below.

07 mar 2013 AMB CHRG INCL ST & CESS FOR SEP2012 07 mar 2013 182.44 39,926.56

9 mar 2013 AMB CHRG INCL ST & CESS FOR NOV2012 09 mar 2013 280.90 39,645.66

11 mar 2013 AMB CHRG INCL ST & CESS FOR OCT2012 11 mar 2013 280.90 39,364.76

6 mar 2013 AMB CHRG INCL ST & CESS FOR JAN2013 16 mar 2013 393.26 36,772.50

These amounts were deducted without intimating me. could you please explain me why these happen. This is very poor service from the bank.

Barun
contact - [protected]
email - [protected]@gmail.com

Have not been able to pay outstanding on card due to financial issues. Told the agent Sheetal(debt Management) that the payment will be made by 30th march..however the way I was spoken to was absolutely torchurous and disrespectfull. She called me 15 times in one day inspite me telling her the payment will be made. The calls continued Even after i called customer service and was assured i will Not Get calls from debt management. The bank cannot torture you for money like this. I am pregnant and in case anything goes wrong with me or my baby because this continous torture from HDFC bank I will ensure I sue the company.

Dear Sir ,


An amount of Rs.103.31 (balance in my account) is debited from my Acc/no [protected]
I want the reason why it is debited from my account ? Please find the below statement in net banking.Please provide me the immediate answer.If any issue with my account keep a mail to me so that i can close my account in HDFC bank or please intimate about deduction why it is happening and when it will happen.even last month also its deducted and it is Rs.33.Please revert ASAP.



Date Narration Cheque/Ref. No. Value Date Withdrawal Deposit Closing Balance
16 mar 2013 AMB CHRG INCL ST & CESS FOR JAN2013 16 mar 2013 103.31 0.00

On 15th March 2013 I got an SMS while I was at my Home in Baramulla, J&K, India.

“Thank you for using your HDFC bank CREDIT card ending 4819 for Rs.1.00 in PARIS at TRAVRES*TRAVEL RES EME on[protected]:18:58:54. Time: 3/15/2013 6:59:30 PM”

I immediately contacted the Customer Care who informed me that various transactions have been made of Rs. 3269.35, Rs. 6932.19, Rs 8031.28, Rs 1, and a failed transaction or Rs. 17000. The person blocked my credit card and advised me to fill up the dispute form and my Complaint Number is [protected]. I inquired about the Merchant Names of all the above transactions but he replied that the merchant details would be available after 48 hours.

Now i have contacted the HDFC customer care more than 20 times but they are unable to tell me the Merchant names which are necessary for filling up of dispute form.

Again i would like to inform you that at the time of transactions my Available credit limit was 10,800 and transactions worth more than 18000 was allowed by HDFC bank my available balance was showing -7000 after the transactions.

3 Days have passed but there has been no progress in the case.

Arif Rasool Bhat

I have taken a personal loan from HDFC Bank around 4 years ago. I have paid all the dues. As my bank account with Citibank got deactivated because of which the EMIs were paid by me in cash as per the requested by the recovery agent. However, after paying all my dues still my name reflects in the defaulters list. How pathetic it is, when someone pays all the dues on time as well as at the time of NOC the bannk demanded more money which I have paid. Still I have to hear that I have bad record in CBill. There will be so many people who may be suffering because of this pathetic behaviour by the bank.

please suggest me a way out of this CBill.

Dear Sir/ Madam ,
Good-morning.
I am Mahendra Choudhary Form 132 Maharana Pratap Nagar Pali.
Sir My Father (Late Mangilal JI Choudhary) Is a Govt. Contractor. My Father Is Only One Proprietor Of Choudhary Construction Company 132 Maharana Pratap Nagar Pali.
My Father Mangilal Jiwas Open a Current Account([protected]) In HDFC Bank , Pali in Financial Year 2010 -11 . My Father Was give Me Signature Authority in the Bank A/c.
My Father was Take a Loan (C.C. / OD Limit, against Lease Property Amount 1720000)Form HDFC Bank Pali in Finance Year 2010-11.the Loan A/c NO. Is [protected].
My Father take a Loan Product Name Is Business Loan (1848815, Amount 500000). My Father take a Insurance Policy against Loan, When they are 58 Year age. But Bank Insured Me and Nominee Declare My Father . this is a Wrong Theory of Bank Bea cause My Father Is less then 60 Year age and Only One Proprietor OF Choudhary Construction Co.
My Father Pay in Continuous C.C. Limit Loan and Business Loan Amount Was Finance 500000 .
My Father Was Pay Installment 25204 @ 8 =201632 . Suddenly My Father Was Die On[protected] .
After Death I Contact to Bank and told to Death Information of My Father. after Few Month Bank Was Pressure to Me For Loan Recover .
I Was So Sad. and Slowly Slowly Paid the C.C. Limit With Interest.
The Business Loan Was Finance Amount Is 500000. My Father Paid 25204 @ 8 Installment = 201632
after Death Bank Recover amount Is 11823 BY A/c Hold Process My Father S/B A/c on Date 30.01.2012. without any Information ,
I was Deposit a Cheque Amount 62987 in Farm Current A/c [protected] On Dated[protected] and Bank Recover this Amount By A/c Hold Process. Without any Information.
Busnious Loan(Finance Amopunt 500000) Paid Calculation Is : -
Paid BY My Father [protected]@ 8 Installment = 201632.00
Bank Recover In My Father S/B A/con Dated 30.01.2012 = 11823.00
Bank Recover In My Father Current A/c Dated[protected] = 62987.00 Total Paid = 276442.00 In 5.00 Lack Finance Amount.

Overdue Charge's Is 40509.00
Cheque Bouncing Charges Is 450.00 @ 15 Cheque After My Father Death Period (04/01/12 to 04/01/13 ) 6750.00
Total Charges IS 47259.00
I Was already Inform to Bank for Death Information and Not Use the Cheque's Of Installment. But Used By Bank this cheque's. With Informatory.
Iam Requested to Bank For this Loan A/c Settlement. The Bank Loan Office Mr. Amit Gour(Jodhpur) Give Me the Settlement Amount 1.50 Lack .
I am Agree to Paid this Amount In Ago March 2013 .
after I Was Deposit A Cheque Amount 600000.00 On Dated 02.02.2013 In HDFC Bank In Current A/c [protected]. But Bank Was Recover to 407746.53 In 6.00 Lack. Without Any Information. I Am Requested to To Bank The Settlement Amount(1.50 Lack)
Recovered . But Not Hearing In HDFC Bank Pali & JOdhpur Collection Manager and Not Hearing In HDFC Phone Banking Customer Care No.
My Father Is All-ready Die in 1 Year Ago. MY Family is Depressed For My Father Death. MY Father Is a Civil Contractor In Govt. Department . The Govt. Department Not Paid My Father Contract Amount Without Succession Certificate Because The Choudhary Construction Company Is Only One Proprietor(My Father Shri Mangilal Choudhary).
After My Father Death Farm 's Market Liability Heavy Pressured On My Family.

Dear Sir I am Requesting You We Are All-ready Depressed to Death Of My Father. I am Continuous Paid Loan With Interest Charge's. But Bank Was Pressured to Extra Amount .
Business Loan Finance Amount 500000.00
Paid BY My Father [protected]@ 8 Installment = 201632.00
Bank Recover In My Father S/B A/con Dated 30.01.2012 = 11823.00
Bank Recover In My Father Current A/c Dated[protected] = 62987.00
Total Paid = 276442.00
Over Due Charge's With Cheque Bouncing Charge's = 47259.00
Finance Amount =500000.00
Total Amount =547259.00
Total Paid Amount =276442.00
Total Diffraction Due Amount =270817.00
But Bank Was Recovery By A/c Holding the Amount is =407746.53
Extra Recover By HDFC Bank Amount Is =136929.53
This Is Negative Think / Plan Of HDFC Bank .
Please Help Me .......

Thanking You Sir
Your Faithfully
Mahendra Singh Choudhary S/o Late Mangilal Choudhary
132 Maharana Pratap Nagar Pali (Raj)
Contact No. [protected] , [protected]
Choudhary Construction Company (Mangilal Ji Choudhary ) Current Prop. A/c No. [protected]
Choudhary Construction Company (Mangilal Ji Choudhary ) C.C. Limit A/c No. [protected]
Choudhary Construction Company (Mangilal Ji Choudhary ) Business Loan A/c No. 18488154

Hi,
I bought HDFC ERGO general insurance one yea back. When I received the call to buy the insurance product, I raised a specific two requests:-
1st that I asked about the name of hospital which I was looking for I.E Gandhi Nursing Home( this is fine)
2nd that I asked that lady that I have been asked by a MBBS doctor to go for a surgery for nose(Rhinosynosities), is this covered under th eproduct you are offering me??? and response was YES.

Now, after ten months, I came to know that pre existing ailments are covered after two years of waiting period. I clearly asked this question at every call before receiving the confirmation call from HDFC ERGO department and the answer was YES.

Now, I have serious problems coming due to this decease and I cannot use this facility just because of the false commitment received from the HDFC BRAND NAME.

How can I get this done. Please help.



Simant Walia
[protected]

my name is neeraj my acc. no. is [protected]. my old mobile no. is [protected]. please change my mobile no. my new mobile no. is [protected].please help me.

Dear Sir/Madam,

This is very sorry to informed you that I have disputed on 2 transaction which are being debited to my HDFC credit card i.e. [protected].The transaction date as per the online banking is 10.03.2013 for the amount INR 2011.00 and INR 448.31( 300+1.43+47.88).The most important part is the EMI which I have never asked from any Merchant since last 6 months.

Here I want to highlight one point that I have not done any such transaction for such amount from any store in India or outside India. I have neither incurred nor authorized to any one for the credit card shopping for these transaction.

I have already filed my complaint to customer care via doc no [protected] but they are unable to provide any solution.

The last valid transaction from my side was on 07/03/2013 for INR 7162.00 to Religare Hicl Helpdesk.

This is highly request to you please look in to the matter at the earliest and remove these charges from my account.

For any information/clarification please revert.

Thanks & regard,
Aman Gupta

Siemens Ltd.
Infrastructure & Cities Sector
SAS RC-IN IC-MOL RA MT BA
Tower C, 2nd Floor
Plot no 6A, Sector-18 Gurgaon-122015
Tel: +[protected]
Mobile: +[protected]
Mail to: aman.[protected]@siemens.com
www.siemens.co.in

Hi Sir/Madam,

This is Suyesha Mitra from Cognizant Bangalore. I applied for HDFC Food Plus Card around 28th Jan to 03rd Feb 2013.I'm supposed to get it in my office address as mentioned by

10-15 days..But I haven't got any intimation mail from them as of now.
I mailed Sangetha from HDFC regarding same..She has record of my submission which she mailed to her other staff members of HDFC to help me to get an update on same..But got no

upadte thereafter..
I mail them also for an update but no luck..
Please help me to get my HDFC Food Plus card..

Thanks,
Suyesha
[protected]
(suyesha.[protected]@cognizant.com)

I have a HDFC corporate Savings bank account at M.G Road Bangalore branch. I have made the transaction on 18th Feb, 2013, which is the ICICI bank credit card bill payment through NEFT. The amount is not credited in ICICI credit card account. The payment amount Rs. 12,253.89/- had done successfully, and the amount is debited from my savings bank account. The reference number/ cheque No:[protected]. I have raised the same with the customer care people and got feedback like amount has successfully transferred to the beneficiary (ICICI credit card). Then I have reached ICICI credit card customer care, they are saying the amount has not received.And again I have escalated the same issue with HDFC bank customer one week back. Still I did not get any response from the either of the banks. I can not fight with two banks, and I don't understand the where was the mistake from the both of the banks. I raised this issue with two banks several times and did not get any response from both the banks. Please take this compliant as a high priority request and resolve the same ASAP.

HDFC A/C No: [protected]

Regards:
Lakshmikanth Reddy
Mob. No: [protected]

Dear Sir,
I Saiyed Khurshid Ali & Madhumita Nag (wife), Deb Tower, Flat No: E/7, M.G.Road(South) Kolkata: 700104.want to lodge a complain against HDFC LIMITED, Housing Development Finance Corporation Ltd., Jeevandeep, 3th Floor, 1, Middleton Street, Kolkata: 700071. Tel:[protected],22886256.
I had taken a loan of Rs.6,[protected]@ 7.75 (Floating) in year 2006.
At present they are charging 13.75 % INTEREST RATE and monthly EMI as Rs. 7,189.
In last financial year our PRINCIPAL COMPONENT was adjusted as Rs. 358 (Three Hundred & Fifty Eight)
where as INTEREST COMPONENT was Rs. 85,910 (Eighty Five Thousand Nine Hundred & Ten)
Now, we want to shift our Home loan a/c to State Bank of India and SBI is also ready to give us the service.
But, HDFC is not allowing us to transfer our loan amount in any condition.
They are not agreeing to receive our application which to be submitted to SBI for further process.
Kindly, HELP US.
Saiyed Khurshid Ali & Madhumita Nag
Home Loan a/c no ( at HDFC[protected].
Mobile no: [protected] & [protected]
E-mail: [protected]@gmail.com

Hi,

My savings account was kept on hold for entire 27K in my account because of delay in creditcard payment. I have paid the creditcard bill and it is more than 4 days and still it is kept on hold.

HDFC Creditcard customer care is least bothered about request (complaint number - [protected]) the customer care lady is so rude and they are not even transferring call to their manager and pretending as if they are their manager and asking me all the details. They tell to call collection department and the collection department number doesn't work[protected]/02 080, [protected].

I have called Grievance redressal officer they said I will receive call within half day of complaint but still nothing has been done. Is this the service provided by HDFC for their clients.

Can HDFC please act on it immediately?

Dear. Sir/Madam.

I Mrs Pritichi Biswal had purchased a insurance policy No. 15646660. In the month of december. from Talcher branch(dist -angul).Orissa.
After the policy reached to me. I decided to cancel the same due to my personal reason.
I contacted my branch manager MR. NIKUNJA RATH. and conveyed my reason for cancellation. He was initially reluctant to cancel but after some days,He said to give my BOND to the agent ,who is also a Bank employee, miss MONALISA MALLICK. I gave her the bond and she said me to go to the ANGUL . In ANGUL branch SLIC OFFICE I was again asked the reason for cancellation. The person took the signature in the cancellation form and said that the agent has not submitted the bond yet. On calling Miss Monalisa mallick the agent,she said that she is a bit busy and that she will deposit the bond the next day.
After 3 days when I inquired for the same she said that in one month, i will be receive my money. But she kept ignoring my calls there after.
Today on 9/3/13, when I again called the branch manager mr NIKUNJA RATH he said that the MISS Monalisa is saying that the she returned the BOND to me and now that the bond is with me. But all these days they were playing with me that the cancellation will be done.
Now that they have misplaced my bond or knowingly they have kept my BOND with them.
I am completely helpless as to what is to be done now.Please do look into the matter. I will be highly grateful to you.
I request you to send the policy details in my mail id that is [protected]@gmail.com . This email id is in my policy too.
This is my last option of contacting you. Failure of which I will take the help from consumer forum as well as from NGO and citizen journalist. PLEASE let them not cheat the hard earned money of innocent persons.
THANKS.
mrs pritichi biswal
ph no- [protected].

My sister who is NRI residing in the UK visited india in January and made a Deposit of 40,000 Pounds in the HDFC bank Nabha branch, and the relationship manager Mr, H Kumar pushed us hard to take an insurance policy called Crest SL to avoid income tax, she signed the form just in case,as she had to leave for UK but told him not to make the policy without consulting us but he went ahead and withdrew 2 lakh Rs from her account and made the policy, my sister was furious and called him to cancel it immediately, he promised to get it cancelled but he kept delaying in spite of my repeated phone calls and reminders and never did so till now, My sister e mailed the bank on [protected]@hdfclife.com within the 'FREE LOOK IN PERIOD' of one month, several times from her registered e mail asking them to cancel the policy immediately and named me as her representative but again they never responded, now when finally some from Bangalore who doesn't understand any language properly, responded he told us you cannot cancel the policy as the 'FREE LOOK IN PERIOD' has gone. i visited the Patiala branch of hdfc life twice during the 'free look in' period with my sister's signature on the cancellation form and all the documents but they did not take back the policy.
Such third class service was never expected from such a bank, there are a bunch of fraudsters sitting in these private banks eying ur money to meet their targets and pocket the commissions. Now my sister and i will withdraw all our money from the bank and we would have no option but to go through the consumer court to get our money back from these fraudsters and make them answerable for the mental harassment they have caused. For your info the policy details are : Rupinder Kaur Khaira. Policy # 15728264 SL CREST. My mobile number is [protected]

K.Rajasekar ,12 Abirami street , Purasaiwakkam ,Chennai 600084 , Applied for personal loan of Rs 2lacs , application No: 23844368 .Bank has refused stating cibil is not good . I do not have any kind of default with any other bank . Please inform me why my my application was not accepted .My salary account is with HDFC for the past 10 years and no defaults so far .

Hi,

I had applied for HDFC Bank credit card on 26th Feb 2013, but till date i had not received any communication from Bank's end.

My entire set of documents was collected on 26th Feb 2012 by DSA 'Hitz Corporation', the executive's who has called me is Mr.Piyush of Hitz Corporation and his no is [protected].

Inspite if calling end number of times at that number, he is not responding to my calls and when asked for the status the company is saying that "we will check and get back to you', but not one is calling back.

There is possibility of getting misuse of my documents and hence i want my documents back.

Is there any authority who can take some strict action against such DSA's / Agencies?

Thanks,
Mohnish Rajapurkar
[protected]