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Updated: Dec 9, 2025
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C
chadbennett1
from Mumbai, Maharashtra
Feb 6, 2013
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Address: Chennai, Tamil Nadu

My name is Chad Bennett and I have a Salary Account with HDFC Bank from who I also took a Credit Card # [protected] and the credit limit was 44,000. I was making regular payments towards the Credit Card however due to my wife losing her job I was unable to make the payments for 3 months. During this time I also did not have a phone due to non payment of my phone bill for a month and hence they were unable to contact me. I knew that non payment of my Credit Card amount would lead to legal action and also affect my credit rating so I decided to make a payment and called HDFC bank for a closure.

When called customer service, I was informed that my account was handled by Mr. Babu. When I called Mr. Babu, he redirected me to his executive Mr. Elangovan.

A settlement was not given to me and I was informed by Mr. Elangovan phone#[protected] from the Credit Card Division that my account will be blocked and all funds in my account will be transferred towards the credit card payment of roughly (58,000.00) until the amount was cleared. Based on this I had made an initial payment of 7,570.00 on the 3rd of January 2013 which Mr.Elangovan confirmed that he received. A day later tells me that financial charges and interest was added and my balance after making the initial payment is 50,431.00. On the 16th of January 2013 my Salary of 26,550 was directly debited towards the Credit Card .I had pleaded with them to come to a settlement due to the financial situation I was in and they did not agree with me. I did manage to borrow the money and called Mr.Elangovan on the 24th of January during the evening and advised him that I am willing to make the entire payment which was now 23,880.00 and he had confirmed that there was no additional charges and stated that once this payment was made he will send me a NOC. I went to the Credit Card Division in Chennai (Nelson Manickam Road) 4th Floor and met with Mr.Elangovan . He accompanied me to the HDFC bank opposite and he filled out the challan for the payment of 23,880.00 and during this I had requested that he provide me with a receipt of full payment received and he stated that the acknowledgement received from the bank was sufficient and promised me that the Credit Card payment was made and that I can collect the NOC on the 4th of February 2013. He called me again on the 4th then telling me that I need to pay 1064.00 more as financial charges.

I spoke to his Manager Mr.Babu cell phone # [protected] and he stated that they cannot not levy the charges and this payment needs to be made or I will not receive a NOC from them. When I informed Mr. Babu that I had borrowed Rs. 50000 to settle the charges and explained to him about my situation. His response was "If you can borrow Rs. 50000, try to arrange Rs. 1000 more as it is not a big amount". This is very disappointing. in spite of arranging the money and settling my account, I am being forced to pay additionally for Financial Charges even after my Card was completely blocked on 1st of January, 2013. This is mental harassment.

I cannot pay anymore money as I have no funds available and seek assistance in a withdrawal of the amount of Rs.1064.00 and necessary action taken against the necessary representative Mr.Elangovan and his Manager Mr.Babu.

Yours faithfully,

Chad Bennett
Aug 13, 2020
Complaint marked as Resolved 
One of my friend had a similar problem where they made settlement to the HDFC bank same branch and in spite of paying the amount, they weren't willing to give the NOC. It is definitely a mental harassment and fraudulent behavior by the bank and their employees
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    mansh88
    from Mumbai, Maharashtra
    Feb 5, 2013
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    Address: Pune, Maharashtra

    To

    The Manager

    This is to inform you that I Olivia Mamani have availed of a loan from HDFC Bank on 1st August 2009, my loan account no is 15222041 and I have made payment towards this loan since then.



    But since April 2012, i am unable to make payments towards the same due to some problems in my family.



    I had taken this loan to help my sister in law, initially she paid the loan instalments but then she stopped as a result of which i started paying the loan. i lost my job in May 2011 but i still continued paying the loan from the provident fund i got, but that money also got exhausted, so i started to work in a school to support my family but my husband also lost his job and could not get a job due to which there were a lot of differences in the family and we parted ways and no longer stay together. I stay alone with my 4 year old son in my friends house.



    I had approached the HDFC Loan Department on 18th April 2012 to ask for a settlement of my loan at a less amount as i was unable to make payments for the same.



    In the month of November i was constantly called up by the HDFC Loan Department Officials, they asked me to come and speak to them, i went to their office but i could not meet the concerned person as he was always out.



    I have not received any communication whatsoever from the Bank since then.



    However on Saturday evening 2nd February 2013 at 17:28 i got a call from one Mr Azhar who claimed to be calling on behalf of HDFC Bank Loan Department.



    he asked me if i was aware that my file was logged in to legal, to which i replied yes i am aware as when i was speaking to another official in November 2012 he informed me that the file would be logged in to legal if i did not make the payments on time.



    So he stated that my loan file has gone to the legal department and that a non bailable warrant has been issued in my name for 10th Feb 2013, due to non payment of the loan instalment.



    After which I explained to him my situation and that i would not be able to make the payment as i draw a less salary and i cannot support my son's expenses as well as pay the loan instalment i also informed him about the conversation i had with the HDFC official in November about the same and that i had not received any revert from them at that point of time and suddenly out of nowhere he calls me and says that a non bailable warrant has been issued in my name.



    To which he replied that if i wanted to stop the legal proceeding then i need to pay at least 2000 towards the loan and the warrant will not be issued i said how is that possible as i have not received any calls before about this and it is not a case that i am absconding or changed my mobile number or not answering the calls. infact i have personally visited the branch and informed them about my situation and also wanted to do a settlement for a less amount for which i was called but not attended to



    to which he replied you see what you want to do in any case you dont have the money to settle the loan so you can atleast take 2000 from your parents or someone and make the payment and stop the legal proceeding



    so i asked him if he expected me to sit with my 4 year old son in the jail as obviously i had no support whatsoever from any of my so called family to which again he replied to pay the 2000 orelse the non bailable warrant will be issued and that it was my call



    this is to bring to your notice the harrasment of your HDFC Loan Department. kindly enlighten me as to where did i go wrong and what is my mistake being a responsible customer i visited your branch and informed you about my situation i asked for a solution but got no help being single mother my first and only priority is my son if you want to put me in jail because of that then that is your call but be rest assured i am not going to leave my son at home i will make sure he sits with me in jail and sees what his father and the HDFC Loan Department has put us through.



    Thanks and Regards

    Olivia P Mamani
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      A
      aahanamanchanda
      from Noida, Uttar Pradesh
      Feb 4, 2013
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      Address: Ghaziabad, Uttar Pradesh

      Hi HDFC CC Division,
      I have applied for Credit Card various times and it got rejected. I have a coporate account with HDFC and running 2 car loans which with healthly re-payment. I was earlier also holding 2 car loans which I forclosed in the bank as sold those cars. My CIBIL score is also healthly. Please let me know the reason. You ca'nt just reject the credit card application like this.

      Deepak
      [protected]


      E[protected]
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        M
        mansh88
        from Mumbai, Maharashtra
        Feb 4, 2013
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        Address: Pune, Maharashtra

        My name is Olivia Mamani and I have been harrased by the recovery team of HDFC bank due to late payment of Personal Loans. I am a single mother living all by myself supporting my 4 year old son. I have informed the bank that I am unable to make the entire payment due to poor financial conditions. Inspite of which they have been harrasing me for the same. I have even offered to pay a part of it to settle off the loan but the recovery team doesnt seem to acknowledge my concern. I have been threatened that a non bailable warrant will be issued in my name. I am facing mental distress due to all this.
        Oh get over it you big crybaby, get a backbone. Don't be such a wuss. If you were a man making this complaint I would tell you to get a set of balls.

        HDFC Bank Credit Card — Personal Harrasment

        I am holding HDFC credit card and paying regularly each month the amount said to me. But still I am abused by some officials of collection department of HDFC credit card division-Kolkata in a low manner. They are not only harrasing me but also to my 70 years old mother using wrong words about my late father . They called up my neighours and used ill languages for me and my family also.Each and every time some new one introduced herself as a manager and before I told anything she started to abusing me using bad languages about my charecter. I am in a very bad mental state and need help from the bank itself otherwise I wouldn't have be any other option but to appeal to Human Rights to save my self respect.
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          T
          terence pinto
          from Vasai-Virar, Maharashtra
          Feb 4, 2013
          Resolved
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          Address: Mumbai City, Maharashtra

          Hi Team,

          My name is Terence Pinto. On request i would provide my credit card
          number. I am 2 months past due on my card due to my salary been late
          and some personal issues. I received a call today on 15:25. I could
          not pick up because I was on another call.

          This lady calls up my office number and speaks to a colleague of mine
          saying that she is calling from courier company. I was on another
          call. I kept the phone and spoke to her.She said that she is calling
          from HDFC Bank CC and was asking the payment. I told her to call my
          cell number. I also told her since my salary has not come i could not
          make payment.

          I asked her to call on my cell. She called on my cell on 15:29.

          I told the lady I have not received my salary yet. Once I receive i
          would make my payment. She asked me date I said by 4th or 5th.

          My question is I wanted to discuss with her the details as well as
          some settlement that I want to do. She was insisting on how will I
          make the payment. I told her will do by cheque or transfer.

          I wanted to discuss on settlement she bluntly disconnected the call.

          Is this how you treat your consumers. I wanted to discuss settlement
          and close the account and you guys and disconnecting the call.

          It was only once you called me and if phone is busy why don't you call
          after some time. I will pick up. Besides, if I mess up you people will
          report my rating to CIBIL as irregular payment or defaulter.

          If this is the attitude, I don't want to continue with HDFC.

          In future, if i receive any call on my office number or somebody
          visiting my house/office I am going to raise a police complaint
          against HDFC.

          Also, i am putting a complaint on consumer forum so that people also
          understand the ill-treatment faced by customers.

          Regards,
          Terence Pinto
          Aug 13, 2020
          Complaint marked as Resolved 

          HDFC Credit Card — Harassing call to my wife

          This is in reference to card no [protected], for which HDFC bank and its collection agents are harassing us again. Last Saturday Vivek Sharma called from 45501819 on my wife’s mobile claiming that he is a bank employee. He said that he can help her reduce the amount of rs 27, 000 to rs 6000, if and only if my wife agrees to meet him. This is indeed harrowing! Eventually when she asked him for his employee code –m he refused to share it. Later we discovered that it is collection agency.

          HDFC Credit Card — Harashment calls

          My name is Mr. Hira Motyani from Ahmednagar (M.S) my credit card no is : [protected], last month I failed to pay the credit card bill, I started receiving calls from Ms. Madhuri from PUNE[protected] Sir I don’t know whether I would be wrong but honestly speaking the above executives really don’t have manner to speak for collection. They are using a lower grade talk. Sir this is not a way to speak with any customers, even that executive told me that “aapki hesiyet nahin hai credit card use karne ki”. What does it mean. if we are not capable o[censored]sing the card then why did the bank issued the credit card, why our card is still active. From last 5 years I am using the credit card, but I had never came across these kind of words. The language that the executive was speaking was just rubbish, a lower grade people use.
          Sir I m waiting for your reply that please take necessary action or please teach the above executive to speak well. Bcoz the people represents the company.
          Though if we fail to pay the bill, then bank charge us for late payment. we are ready for paying the late fees charges then is there any reason to talk like this without knowing the background of the person. Sir I repeat the language was really rubbish, a lower grade people talk.
          Hira Motyani
          [protected]
          I agree to you friend i also face the same problem.

          Please tell me how i can take any action on them. please guide me .
          Dear Sir/Madam,
          I'm using HDFC Bank credit card from last three year. I always have made the payment probably next day o[censored]sing the credit card and various times the HDFC Bank also have apprecieted as the good client having enhenced the credit limit of card.
          Due to recession i've lost my job and could not make last payment on time.because of that i've been harassed by the HDFC Bank credit card's agency. though i have made the request that i'll make the payment today itself as soon as get my salries credit into my bank a/c., but they did not listen me ultimetly having tiered i gone to nearest police station and made the complain against bank.
          And now i am going to take another action.

          Ambrish
          i have credit card no. [protected] of limit Rs. 125000. issued bank hdfc issued on march 2008 and i was regularly pay my amount. In some months the payment was deposited 3-4 days late $ in these 3 to 4 days the customer care no. of hdfc bank chandigarh unit harrased me, my family members $ my in-laws and make abused languages which is untolerable please do some thing. here i can mention that they can not send me any statement till this date & i also request them that i have not need of credit card i can pay their balance in instalments . please give me any suggestion

          HDFC Credit Card — Harassing

          HDFC Bank has been harassing me for the last one and half year and the intrest i have paid I could have brought a new car, they never see the personal sitaution I agree they need not but they should accept when we ask for time they cant be calling 100 time a day, and inform my relative, office staff this is really not a professional way to do

          The harassment calls from HDFC Bank is unacceptable, next time I am gona record the call's and move legally

          Regard's
          Biju Jacob
          HDFC bank Credit card recovery department is most notorious in the country.

          That is the reason they can show very low Non Performing Assets because they never write off any of the settlements done with the customers. They did the same with me for one year. I took the matter with ombudsman, using all the emails that i had sent for one year, the settlement letter scanned copy and the proof of payment that i had done. Now i have received the zero balance confirmation and write off in cibil.

          They try to get you into accepting expired settlement letter after which you have no rights. Make sure you make the payment within the written time frame of the settlement letter at all cost


          Stay away from HDFC bank for all reasons.
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            R
            rahul84
            Feb 4, 2013
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            Resolved

            Address: Gurgaon, Haryana

            Respected Sir/Madam,
            I just want to inform you that on 20th of Oct 2012 there was disputed transaction happened through my credit card ([protected]) between 9:50 P.M to 10:10 P.M amount 24500. Same time called to the customer care HDFC and blocked the card. I have also logged a FIR in New colony Police Station and submitted one copy of FIR to ICICI bank New colony morh gurgaon. I have asked them to provide a cct camera footage of duration 9:45 PM to 10:10 PM of 20th of oct 2012 of ICICI ATM Bhim Nagar. Moreover I have submitted a complaint application and credit dispute form along with police FIR copy to HDFC Bank executive. Letter Ref No:- [protected].
            Moreover I have not received any confirmation letter or E-mail from HDFC bank regarding settlement of dispute amount, Even after multiple follow up from customer care but unfortunately nobody has solved my disputed amount ( Ref no [protected] , [protected]). Beside that I will defiantly pay credit amount which was used by me.

            I would be highly thankful, if you would help me to solve my credit dispute amount and other extra interest charges.
            Below are the details of Dispute transaction and amount .
            Rs10000 – 088494(Trans id), Rs 4000 - 089028(Trans id), Rs 5000 – 088770(Trans id),
            Rs[protected]Trans id), Rs[protected]Trans id).
            regards
            rahul gupta
            [protected]
            Aug 13, 2020
            Complaint marked as Resolved 
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              D
              DIPENCHATTERJEE
              from Muzaffarnagar, Uttar Pradesh
              Feb 2, 2013
              Resolved
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              Resolved

              Address: Saharanpur, Uttar Pradesh

              Subject :-Complaint Against HDFC SL for unfair business practice ,false commitment and cheating.(Recordings of the communication needed)
              Sir ,
              I am Priti Chatterjee (policy no.[protected] ,my husband received a call on 13th august 2012 tlling him that there is a insurance policy from hdfc sl which if enrolled on that day will give some extra benefits and if he takes it in the name of his wife will give more benefits and that will be given to me in writing.
              The benefits offered were
              1. Guaranteed return of Rs.590000. on premium of Rs. 30000 for seven years.
              2. Which include bonus for that day Rs.30000
              3. Women reservation bonus Rs.30000
              4. General bonus Rs.30000.
              5. 3days /night stay in any three star hotels for two in India valid for 10 years(i.e till 2022)
              6. Insurance of Rs.191441 .
              But when I received the insurance kit there was no mention of the Rs.590000 ,but I received the tour voucher(no.853706)( Section 41 of the Insurance Act, 1938) which was valid up to 30th June, 2012. After which I repeatedly called Mr.siddhartha mukherjee (mob. No. [protected]) who told me that I will get the written bond with Rs.590000 mentioned in it in 3-4 days which I have not received till date and I was not able to surrender my policy with in the free look period.
              After that I have lodged numerous complaints with their grievance cell and igms but instead they send me a letter which said the disadvantage of surrendering the policy after the free look period.
              Then I have asked for the recordings of the conversation with me /husband and Mr. Siddhartha Mukherjee for which they called me and tried to convince me that the policy is good and will nearly give me the same benefits.
              I need the premium of the policy back with interest and recordings of the communication with me and the company/ broker (INDIA INFOLINE).
              I expect a lot from your office as I have made lot of online complaints but with no response so kindly see to
              the matter and respond judiciously.
              Sincerely
              Priti Chatterjee (policy no.[protected]
              Contact no.[protected]
              ADDRESS:-15, Anjani Vihar, Near new kapil vihar, Saharanpur-247001
              Complaints to IRDA :-
              IRDA TOKEN NO.[protected];[protected];[protected];[protected];[protected]
              HDFC COMPLAINTS:-
              HDFCSL=878-088’; HDFCSL=874-429; 'HDFCSL=876-005 HDFCSL=877-204 HDFCSL=874-429; HDFCSL=904-
              311; HDFCSL=901-246; HDFCSL=889-071
              Aug 13, 2020
              Complaint marked as Resolved 
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                V
                Vivek Pathak
                from Chennai, Tamil Nadu
                Feb 2, 2013
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                Address: Uttar Pradesh

                i am vivek kumar pathak, applied for a credit card (teacher platinum card) of hdfc bank. when i applied, i was informed that the annual fee of the card is Rs. 299, and it will be reverted if i will shop for Rs. 5000 or more within first three months from the date of activation of card. now i received a statement regarding my annual fee, of Rs. 448.32. i called the customer care they told me that annul fee of that card (teachers platinum) is 448.32 and it can be reverted if i will shop for Rs. 15000 within three months. now i want to solve out this problem with the plan which was informed.
                thanks & regards
                vivek kumar pathak
                my mobile number is [protected], and email is vivek.pathak.[protected]@gmail.com. please inform me on the same number or email.
                and my card no. is [protected]
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                  N
                  Nandhakumar Vemban
                  from Chennai, Tamil Nadu
                  Feb 2, 2013
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                  Address: Tamil Nadu

                  Hi,

                  I have opted a FD for Rs. 2000 Per Month, while Opening my Salary Account in HDFC Bank. In the Month of Auguest - 2012, They made transaction of Rs 2000 with the remark of "DUMMY". I went in person to the nearest HDFC branch to know the reason for the transaction Made as DUMMY. after giving the information they asked to convert that into ULIP plan and they said like, you will get this and you will get that extra. Finally i said fine and i opted the same. they told there will be initial payment of Rs. 6000 Per Quarter and there after they will deduct monthly Rs. 2000 from my account (policy creation will take some time, that's the reason i have to pay Rs. 6000 in the initial as they said). I belived their employess and i agreed for that too.

                  Finally the next day they called and collected my address and deducted Rs. 6000 + Rs 186. Thereafter I received a call from their customer care representative @ the end of October - 2012, by telling that he will create a on line user id and password for the policy. I informed him that, I haven't received any document and there is no communication from them about the dispatch & delivery of the policy documents. He told that he can't raise any complaint, i have to go to nearest HDFC branch in person and i have to raise a complaint. He opened the online access for me. After login to the site, i saw the address mentioned is totally wrong. and they said in they same address the delivered.

                  I went to branch, where i opened the Policy, I told them about the same. They given the form to fill, and that lady said, i have to wait for a 7 working days and they will issue the document ( this happens @ first week of November - 2012 ). I was waiting for an month, there is no information @ all. Again i went back to the same branch and asked the same. again she said within 7 days, i will get ( same story).

                  In January - 2013, i went to the same branch and asked her to close my policy, she said i have to go to T. Nagar, Branch. I went there and waited for almost an hour in a week day and he asked me to write a complaint and I told him about how worst their company service extra. he told that my request will be forwarded to Redressal Team. On 15th of January - 2013, i received a courier through Bluedart saying that, they received my complaint and they will resolve my issue.

                  At finally today 19 of January 2013, i received a courier from them and stating that I have lost the document and I have to pay some amount to get duplicate document for that to filling some form get Notarized with some stamp bla bla. by Mr. Rohit Konojia.

                  Now only i came to know that I will get nothing from their company and they are cheating us, like anything. In case if i haven't received my money back,


                  Policy Number : 15352573

                  Address mentioned by your comapny : XXXXXXXXXXXXXXXXXXXXXXXX

                  Actual Address: YYYYYYYYYYYYYYYYYYYYYYYYY

                  awaiting for your reply.

                  Reagrds,
                  Nandhakumar Vemban

                  company documents — documents not received.

                  Dear DTDC.


                  Documents send fro mumbai dt 03/05/2009. to casby logistics pvt ltd . kanpur.


                  Still not received documents.pls arragently reply

                  policy for the company — same

                  what are the polices of your company? What are the required qualification of your employees.What is the qualification of your newly employed ASM(Area Service Managar of Rajasthan Mr. Sunil Kumar)As he has no degree then it proves that degrees are useless.As you appoint people on approach.Is he an honest person?.When he returns from his tour do you ever chack his bills?.
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                    D
                    dilip0110
                    from Ahmedabad, Gujarat
                    Feb 1, 2013
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                    Resolved

                    Address: North Goa, Goa

                    Dear Team

                    I hold HDFC credit card and i was using this card since 3 months and date of 2nd December i swiped 24500/- before using the card i called HDFC credit card department i ask them they told me swipe the card and call us after two days we will convert in to EMI but i called them more then 20times since that time now they are not ready to convert in to EMI ,so kindly do the needful



                    Regards
                    dileep kumar
                    [protected]
                    Aug 13, 2020
                    Complaint marked as Resolved 
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                      J
                      jayanta.santra
                      from Asansol, West Bengal
                      Jan 31, 2013
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                      Address: North 24 Parganas, West Bengal

                      Dear Sir/Madam


                      I am Jayanta Santra having HDFC bank salary account from March, 2008. My account number is
                      [protected]. At the time of opening this a/c I was in Caldyne but I left caldyne before 2.1 years and for 2.1 year salary is not been credited on this account. My problem is that yesterday (Dt - 30.01.13) HDFC have deducted amount of Rs.2000 from my account without any intimation or confirmation from me.

                      When called customer-care, they told me that this was deducted due to averagely balance not maintained.Your account is not a salary account now.

                      I have requested them company provided me Salary account.I am not aware this as it is converted to Saving account and i am not getting any information for this.


                      I would request you please expedite the matter and refund my deducted
                      amount.


                      Your immediate action in this regards is highly solicited.


                      Regards,

                      Jayanta Santra

                      A/c No - [protected]
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                        M
                        mohanjanakiram
                        from Pune, Maharashtra
                        Jan 30, 2013
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                        Address: Chennai, Tamil Nadu

                        I had obtained a loan approval of 21L from HDFC.

                        As of 2009, I had taken 10L of loan (and prepaid 2L) and started occupying my home. I no longer will be required to avail further amount. So I requested HDFC on August 2012 to decrease my approved amount of 21L to 10L, since it was required to calculate any changes (I had plans to increase my EMI).

                        I had submitted all required documents (receipts for amount paid, completion cerficiate etc.) to Sholinganallur Branch of HDFC, who had promised to send them thru their internal courier to HDFC Main branch (Anna Salai, Chennai).

                        However, its been more than 6 months, and my approved loan amount still shows as 21L. Am also unable to increase my EMI, since as per the bank records, I will still be availing for further loan.

                        NONE OF THE BRANCH OFFICIALS ARE ABLE TO EXPLAIN WHY THE CHANGE IS NOT REFLECTING.

                        All my calls go in vain. I visited to Sholinganallur office (where I submitted the documents), and was told to go to their head office. I went there as well, but there also the lady simply stares at me, unable to answer my queries. Am unable to meet the branch manager (Mr. Balakrishnan) as well, who seems to be avoiding this case.

                        God save people from HDFC.
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                          A
                          ambasthanikesh
                          from Mumbai, Maharashtra
                          Jan 30, 2013
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                          Address: Delhi

                          Dear Team,
                          I am having an account with HDFC Bank Ltd. I am expecting my PF amount the same account ([protected]). the amount credited in same but the credit card team placed hold over that due to non payment of outstanding. I made a purchase of any amount and they are reflecting very high one. I am trying to follow them by help of mail. they didn’t provide me statement. From last one year I am suffering from illness and I was jobless also due to my illness I have already mentioned reason of Non payment and my medical document with that mail. I already told them, that particular amount is required for my treatment and I am ready to make a payment on EMI basis but they are not replying me on that particular Email.and i have got call from megha that they will not provide that particular amount
                          I am writing you all because that particular amount require me on urgently basis. and due to that it is affecting on my health badly. I am to seek for the solution from your side.please help me and remove lien from my account.
                          If due to that ‘’if something happen to me, HDFC Bank will be responsible for same”
                          With Regards
                          Nikesh Kumar
                          Aug 13, 2020
                          Complaint marked as Resolved 
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                            R
                            rajib4rajib
                            from Hyderabad, Telangana
                            Jan 30, 2013
                            Resolved
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                            Address: North 24 Parganas, West Bengal

                            I enrolled a policy in HDFC life on 15th Jan 2013.
                            Policy name: HDFC Life Sampoorn Samriddhi Insurance Plan
                            Policy Num:15740065
                            Policy Holder Name: Rajib Chowdhury
                            Contact Num: [protected]

                            When the HDFC Life Representative Rahul( Ph Num :[protected]) called me for that policy he assured me that the premium would be payable for 5 years (INR 25000 per year *5) and after 5 years assured maturity amount would be 1,93,000 Rs.But when I received the policy paper on 25th Jan,2013,it says the policy premium is to be paid for 11 years and the maturity amount is 2,18,975 Rs.maturity date 15/01/2024.the nominee details is totally wrong and I don’t even know the nominee.
                            So according to the policy I have to Pay approx 2,75,000 RS in 11 years and after 11 years I will get 2,18,975 RS.Is it called an investment plan? Are you making fun of the customers?After getting the documents signed by me HDFC representative filled the documents with 11 years policy and 2,18,975 RS maturity amount.

                            So I called the same representative Rahul( Ph Num :[protected]) today and he asked me to sort the matter in HDFC life office and he could not help me in this matter.When I asked him as he was the agent he needed to look after my concern,He abused me using slang language (“Tu jo ukharna hai ukhar lijiye,Tu mere ek baal bhi ukhar nahin sakta” ) .Is this way of handling a customer who is in trouble.then I called your customer care and the representative also told me he could not help me in any way in this matter of wrong policy and the misbehave.
                            I went to HDFC bank Sector V Saltlake Kolkata branch and they told this is not an issue of HDFc bank as this is HDFC life issue and not related to HDFC bank.

                            Then I went to HDFc Life Saltlake BD Sector branch and the customer care executive told me the policy was issued through one brokerage firm and they could not do anything.But as a customer I was not aware whether the person who collected my docs,who called me,who collected my checque were from any 3rd party vendor.I knew I issued the cheque for HDFc Life and they represented themselves as HDFC employee.The existence of third party is completely under HDFC Life’s knowledge and the end customer should not bother about them.

                            Agent Details:
                            NETAMBIT INSURANCE BROKING INDIA LTD
                            ADDRESS : C-20 SECTOR 7 NOIDA UP
                            CODE 00456065
                            LICENSE NO:403

                            The executive in HDFC life ,BD Block,Saltlake told me to cancel the policy but in this method I will lose 1000 rs as different charges.But according to policy provisions I am supposed to provide only stamp Duty (Rs 43.79)+Medical Examination incurred By HDFC on me (RS 0 [Zero])+proportionate Risk premium for the period on Cover ( 684.93 Rs) Which is lesser than 1000 RS.But Why will I give that amount where HDFC life gave me wrong information?

                            So At the end of the day I will be the loser where I abused by your representative,I lost 1000 RS.But I will go ahead with this cancellation and then take this issue to consumer forum and Insurance Ombuds process.
                            Aug 13, 2020
                            Complaint marked as Resolved 
                            This is a very state of affairs in our country & corporate negligence.
                            You wasted lots o[censored]r time & effort to cancel this . Many such cases goes unnoticed too ..
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                              S
                              Sheik Rafi
                              Jan 29, 2013
                              Resolved
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                              Address: Mumbai Suburban, Maharashtra

                              Our continuous effort to highlight the fraudulent on my wife's account with forged documents used for opening an account and HDFC policy has been not been taken seriously. Inspite of several emails to the MD Aditya Puri ( who shuns is emails and is not reachable on telephone) and phone calls made to the response escalation department we have not succeeded in getting any response from him nor his team.
                              The success of HDFC since its operation from 1994 is it based on encouraging their team to do frauds?
                              Our money was swindled and we have incurred lot of expenses and monetary loss due to the unprofessional and lapse by the responsible authorities.
                              Mr.Aditya Puri has time to give interviews to the media and he is so proud in stating that he shuns email and doesn't carry a mobile, we are not against your thought process,but you should be responsible to understand what is happening in the organisation and especially you being the head of a department where you are in charge of grievance of your customers.
                              Should you need any further details on the forgery and fraudulent, please let us know your personal email ID or time and contact number.
                              Regards
                              Sheik
                              Aug 13, 2020
                              Complaint marked as Resolved 
                              Dear Sheik,

                              It is perturbing to note that your recent interactions with the Bank has not been up to your satisfaction. Regret the inconvenience caused. Your issue will be shared with the concerned team as appropriate. Request you to write to [protected]@hdfcbank.com with your contact details so that we can get in touch with you. Mention Reference id TTU[protected] in the subject line of the mail.


                              Regards,
                              - Tejal, HDFC Bank Consumer Assistance.
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                                KumarPrince1234
                                Jan 28, 2013
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                                Address: Maharashtra

                                i got call from [protected] .This person introduce himself from HDFC Life Insurance company.he told me about interest free loan against hdfc life jeevan samruddhi Policy plan.He is telling me he is senior manager of HDFC life Insurance/loan dept.He told me about and convinced me fully on it.

                                By several follow up with these people They convinced me to get 10 times of loan of insurance value at 0% interest for ten years. IE-if i will paid 50000 Then HDFC will give Rs 500000 for 10 years wiTh 0% interest and benefit of insurance policy will go to HDFC life .
                                first it sounds good to ear and any one will attract to it. But be aware of such type of calls

                                With the help of this forum , I would like to tell all people to not faith on such type of calls /offers.
                                These People are third party vendor working for these banks and getting commission on each sell of products.
                                Please be aware of such type of calls. One of my friend who has already taken a policy and he didn't get any loan after that.
                                Now he is looking to close his policy but no one is helping him to return his first paid premium.
                                Mar 11, 2017
                                Complaint marked as Resolved 
                                Verified Support
                                Feb 08, 2017
                                HDFC Life Customer Care's response
                                Hi, we regret the inconvenience caused. We requets you to write your concern to [protected]@hdfclife.com from your registered email ID. Thanks (HDFC Life)
                                Verified Support
                                May 22, 2017
                                HDFC Life Customer Care's response
                                Hi, we would request you to write to [protected]@hdfclife.com. Thanks - HDFC Life
                                i am also fallen pray to such people. i also got a call of similar kind. Agent told me that they have taken approval for my loan against my policy. they convinced me an i took a policy of Rs70000/- per annumn. They are a full gang. when i got in doubt i went to meet them on the place from where they used to call me. But i did not find anybody on there. The person who treated like head of others was also one of them.

                                I doubt if HDFC is also with them, because after several requests they are not taking any action against them. I have even the recordings fo these people. So this is a trap and dont fall prey to them.
                                Once i get my money back from HDFC Bank, then i will also shoot a case against this bank, because for proofs i have all the recording of converstaion.
                                Hello,
                                Also received similar kind of call from phone no. [protected], , [protected]...1st person explained the same story with minor change. (i.e. Home Loan @3.5% against policy) The name of these guys as per thier information on phone are as 1. Karan 2.Pankaj Kapoor & their Head as Amit Agarwal.

                                I tried to get an official mail from them just to verify their IDs but these guys are so smart but still I got the mail from him the email ID of this person is amitagarwal.[protected]@gmail.com (it's a personal mail id only)

                                Now another thing is that these all guys have confirmed that they are employee of HDFC Standard Life & their official address is HDFC LOAN DEPARTMENT 3/4 radhu palace 1st floor gali no.2 west guru angad nagar Delhi-110092.

                                Hope it will help others to be aware from them.
                                I had also got call from such people from +[protected] and she was nisha jain and also given me her personal mobile number - +91 [protected], And they using treak to hide such scheme is do not tell to HDFC personal, or the varification call persons eighter they will be take a 10% commission from us so u will be get only 450000/- agains your 50000/- policy but i[censored] do direct from the bank then u will get 500000/- agains your 50000/- policy. and i told for the loan document then they will tell thats all document will attached by them.

                                So i told him for taking a policy from the direct bank and i dont want to pay any commission, so one HDFC bank representive was come to my home and policy related document collected. but after feel to such fullness i had stopped my cheque and also transfer money to my other bank account.

                                So kindly brware of such kind of thinks its all for only selling the policy only.

                                And kindly do all comment here who are receive such calls for the help to others.
                                I had also got call from such people from +[protected] and she was nisha jain and also given me her personal mobile number - +91 [protected], And they using treat to hide such scheme is do not tell to HDFC personal, or the verification call persons either they will be take a 10% commission from us so u will be get only 450000/- against your 50000/- policy but i[censored] do direct from the bank then u will get 500000/- against your 50000/- policy. And I told for the loan document then they will tell that’s all document will attached by them.

                                So I told him for taking a policy from the direct bank and I don’t want to pay any commission, so one HDFC bank representative was come to my home and policy related document collected. but after feel to such fullness I had stopped my cheque and also transfer money to my other bank account.

                                So kindly barware of such kind of thinks it’s all for only selling the policy only.

                                And kindly does all comment here who are receive such calls for the help to others.
                                they have offered me same, 10 times the premium that is pay 50000 first monrth and get 5 lacs and pay in interest free installments of 50000 rupees. ANd they hvae said that dont argue with agent when he will come for papers and not to visit bank/ hdfc stand life office as they are from loan department . I am waiting for him (their agent) to come to my place and then i will handover him to HDFC?police
                                I had received similar kind of call from cal centre no.[protected] for HDFC 10lac Intrest free loan. They ask me to take 1 lack insurance policy and promise me to give 10 lac Intrest free loan. Then they offer me to two options. One to process all transaction on line or through bank. They said.. they will be charging 15% fee i[censored] choose bank and if choose online then it free.
                                Just to cross check I choose bank option... then they just disconnect my call... now no baddy is picking my call...
                                So.. be aware of such fraud call...
                                Thank you guys. You all have saved me from falling as a prey on this trap. I also received a call from the above and was planning to invest Rs. 1000000.The name of the guy is Anurag Sharma. God bless you all.
                                Also I have received this type of call and after that when I express my doubt to her, she told me to cancel the policy within 30 days and I will get whole amount only 125 Rs less from my amount (300000 Rs.).But still I am not getting trust on them after seeing your commends. Thanking you all.
                                Even I got a similar call as explained above. The girl Pooja ([protected]) said that she is calling from HDFC bank office in Delhi. She offered me personal loan at the fixed interest rate of 8.5% . Considering the current market rate for personal loan (no less than 12%) I found this offer interesting. I even asked her how can they afford personal loan at such low rate. To this her reply was 'Its only possible because we are contacting you directly from the main branch, if it originates through agents/ local branch then we need to pay their cut as part of commission and this in turn reflects into the increased interest rates.This sounded a little fishy. Also when I asked her how did she get my number, she replied that even though you do not have an account with HDFC, we still get information from other banks giving us a list of potential loan customers based on their transactions and balance. (??!!)
                                Just to know what's this all about, I told her that I would like to go for a personal loan of 3 lacs. She then asked my take home salary and enquired about any other existing loans. After I gave her the numbers, she said that I can easily get the requested amount in 18-25 days after I submit the documents (pan card, address proof, bank statement for last 6 months, photos) . But since this is a loan against policy, I will have to deposit 10% of loan amount initially with the documents. This amount will be returned to me after 3 months from the date of loan disbursement. She also said that there is no chance of deceit as I need to draw cheque on the name of 'HDFC life insurance company ltd.'
                                She said her senior will call me soon to give me emi related details.
                                In about 10 minutes, I got a call from some Nandini who apparently works from Delhi HDFC office at Karolbagh.When expressed my concern regarding her authenticity, she got a little upset. But she quickly regained her calm and said if you have any doubt, just see the id card of HDFC personnel who will come to collect your documents.I said I would rather go to the bank myself. To this she was a little hesitant.
                                I even observed that these people put your call on hold/ repeat the same questions periodically when they are not sure how to answer / process. My guess is they work in groups and go to each other for help when they are not sure what to answer. Son when I insisted on going to the branch, Nandini said you can go to HDFC life insurance bank and submit the papers, no problem but just don't talk to the bank people about this loan as they will ask for their cut (??!!!???)
                                This was two days back, I have been getting follow up call from Pooja everyday since then to know the progress. She said she will keep in touch with me till this is done. Again to know the truth, I expressed my concern that even if I go to HDFC life insurance and submit my documents along with cheque, what is the guarantree you will give me loan. Because as per your suggestion, I am not supposed to talk to branch regarding loan. I may just end up getting life insurance policy from HDFC (which is useless for me) and I may never get a loan.To this she hesitated a bit, repeated my question and replied with this answer. ' I understand your fear, but after issuing the cheque, you have a 35 days period in which you can cancel this policy. If you don't get loan by 20 days, you can cancel the policy and get your entire money back.'
                                I wanted to describe this incident with as much details as possible because 'THIS IS A SUGAR TRAP. NO BANK CAN GIVE PERSONAL LOAN AGAINST POLICY LIKE THIS AT SUCH LOW INETERST RATES.PLEASE DO NOT FALL PREY TO THIS.USE YOUR LOGIC EVENTHOUGH THE OFFER IS REALLY LUCRATIVE AND YOU ARE IN DIRE NEED OF MONEY'.
                                I am still in touch with these people and would give an update on the same.
                                PRASHANT RABADIA's reply, Oct 11, 2018
                                Same ditto thing happened to me. I am waiting for them to answer. Let us see.
                                ashishjha1661's reply, Jan 12, 2019
                                Mam I also fall in same case now what I do my free lock period is over . please help me.
                                Add caller +[protected] to such fraudulent selling of HDFC Life Insurance!

                                Thanks to all who posted here.
                                Thank GOD i found this page. Today morning I got a call ([protected]) from a lady called 'Ankita', se said she is calling from the HDFC main branch and she wanted to know if there is any requirements of loan, i did not ask her about how she had my number as i hold a current account + credit card of HDFC bank, when i said no i am not interested, then she said what if you get it only for 8.5% fixed, now this was something really juicy offer, when i told her to explain in detail, she said you need to take a life insurance policy from HDFC, the annual premium should be the 10% of the required loan amount, for example if you are looking for a loan of 5 lac rupees then the premium should be 50 thousands rupees/year, first you have to take the policy which will be taken as security of this loan. then after 15 days you will get a call from bank to sign the loan agreement papers and again after 15 days you will get the loan amount. WOW very simple!!

                                BUT she said don't tell about this deal to the insurance department otherwise we will have to give them 10% commission which will be deducted from your loan amount.

                                She said her senior will call me for confirmation and to give a registration code which i have to mention on the back of all photo copies and also in the insurance registration form (i suppose this is nothing but just a referral code of this false agency, so that they will get their commission for fooling me and selling a useless insurance policy).

                                after 10 minutes another lady called 'riddhima' called me as a senior officer of the HDFC bank, she said as per the details given by me i am eligible for a loan amount up to 20 lac ruppes, but i said i will stick to 5 lac, then again she explained me everything like dont tell this to the person who will come to collect the papers, even if they ask you about any loan offer just say that you are taking this insurance for tax saving, otherwise we will cuit 10% from your loan amount. Even when the insurance department will call for confirmaion, you have to say nothing about the loan, talk about the insurance only but not the loan.

                                When they insisted again and again for hiding this deal from the insurance guy, i smelled a conspiracy in this entire process, i called one of my friend who work as an assistant manager in HDFC bank in mumbai, i told him everything about my conversation with these people since morning. He said he is not aware of such offer from bank where they offer loan against their own insurance policy that to for 8.5% it cant be true.

                                After much research i landed on this page, i said No to the person who was coming to collect the papers, and now as i am writing this comment i am continuously getting calls from ankita and riddhima.

                                i told them that i changed my mind and now i dont want any loan.

                                i big thanks to this page for saving me on last moment. and people just be aware of such offers, this is just a trick for these agents to sell policies and earn there referral commission.

                                i think the bank is not involved in this kind of false play, its just a marketing trick by the agents, that's why they always insist to hide this offer from the insurance department.
                                [protected]- sonal sharma supposedly...[protected] (dont remember the name ..was a guy) offering loan against life insurance at 8.5% . Asked me my requirement and told me to handover a cheque of Rs.50000 for the HDFC life insurance for the same. Thanks to all the above posts... prevented me from getting duped
                                Exactly the same as above... Sonal Sharma called me up and there is a whole bunch of cons trying to mess up your savings. Thanks to Rohit and Manasi for their detailed and clear explanations. The very moment they called me up, things sounded fishy to me. That Sonal Sharma asked me to keep everything from the HDFC LIFE personnel so that they do not come to know about the loan anr dont cut their part/commission.
                                The HDFC LIFE guy confirmed 10 times if someone promised me a loan against policy but I said NO everytime. Now after reading this forum, I believe that guy Rakesh from HDFC LIFE Pune.
                                This is a fraud. Lets keep away from them.
                                Thanks everybody.
                                I also got a similar call today itself from that bunch of crooks for load of 25 Lacs on annual payment of 250000 for 10 years and first payment of 250000 for buying this insurance policy. Initially had a word with an telecaller Karan from his number [protected] who then had arranged a call back for me for verification of our coversation. Then again i got a call from a person in same office believe who was Puneet Chopra from both his personal number ([protected]) and official number ([protected]). They are making false commitment to all for heavy loan amount against HDFC insurance policy.

                                HDFC should take necessary steps against that and should warn them for doing do if HDFC is not involved in all this .

                                I also have the address for their office which has been told to me by Puneet i.e. 52/12, Sec 58 Noida
                                Thanku guys, you have saved me, I have got similiar kind of call today from HDFC LIFE INSURANCE (M: [protected]). They have offered me same kind of scheme: Pay 10% of loan amount in advance as insurance policy and all the benefits of this policy will go to HDFC because they are not charging anything . After 45-60 days they will give me loan on 0% interest rate. 1st year no EMI because I will pay in advance and 90% in next 9 years. You can do prepayment whenever you want. It was very attractive scheme.

                                But every scheme where anyone getting a benefit on which no one can believe and 2nd you have to pay something in advance is doubtful, Thats why I check online and I was right they are fraud.

                                Now, they are coming to collect the docs and cheque, I will take firki.

                                Be careful in 21st Century, then no one can steal your happiness :)
                                All are frauds pls aware of these typs of calls
                                Does anyone here know how we can handle this and get our money back? I don't want to continue any policy with HDFC life.

                                In early 2013, I was looking for home loan. I got the call from the someone so called HDFC loan department. They offered me the personal loan at 0% interest for 10 years. So if I want 20 lacs loan, I will have to pay them 2lac each year. Explained me the following things:
                                At the start, I will have to pay first year's 2 lacs. With this amount they will make some policies with the sum assured of 20 lacs in 10 years. So I will just have to pay policy premiums. The sum assured + policy benifits will be taken by them as an interest after 10 years. They said that this will also come on the legal agreement papers.

                                This felt appealing to me and I paid them 1.30 lacs. They created various policies with this amount but never sent me any agreement. Till then, my 15 days lookup period was also over. I have trusted them which was my mistake. But when I called the customer care center, they said that the policies are given to me as per the verification calls. I had never recorded any calls. So I do not have the proof.

                                The contact numbers from where I received the calls are:
                                ANKIT JAIN - [protected], [protected], [protected]
                                VIJAY MALHOTRA - [protected], [protected]
                                RADHIKA VERMA - [protected]

                                Nobody knows who these persons are who called me for sale of these policies.

                                I had been in contact with Navin kumar Dubey for the issue. He must know some of these guys. Because, Ankit called me on 18th Jan, 2013 and said that he will sent the email with a form, where I had to sign and sent the copy back. I received that email from Navin's email address [protected]@hdfclife.in.
                                Navin Dubey
                                Sales Development Manager
                                Mb: [protected]
                                Addr: 35/36 3rd flooor, Suman Tower
                                Deep Centre Market, Ashoka Vihar
                                Phase I, Delhi 110052

                                The financial consultant details are:
                                Name Mr Harpreet Singh
                                Address Z 38 Vishnu Garden
                                Delhi
                                Pin Code 110018
                                E-mail singh.[protected]@gmail.com
                                Phone [protected]
                                Mobile [protected]

                                Somehow, I managed to reduce the yearly premium to 65000. But it's still the heavy amount for me yearly. I want my whole amount back with interest as I had been very tough time due to these guys. Please guide me how shall I go ahead with these things. I have sent several emails back and forth, but I got the same reply that the policies are genuinely given without making any false promises.
                                Not sure if these complaints get resolved anytime.
                                Hey Guys! I am from Delhi, I also received this kind of call and also give all the documents and cheque for this purpose. After reading your comment I am going to block the cheque.

                                Thanks all for your comment from saving me from mental trauma.

                                These guys will call you from[protected],[protected] and similar to this. If anyone call you for this purpose you just tell them i am ready to give you commission... then see what happen...
                                same is happened with me . all complaints are relating with hdfc . i am sure hdfc is involved in this fraud..
                                Hi guys, I am from Delhi. Same is happened with me, they called me up on 31st March, 2015 and forced me to provide the documents that day itself. When I said that I can't, then they asked me to send my documents except the Cheque, through email.
                                These are the numbers from where I got calls:
                                [protected], [protected], [protected] and one mobile no. +91 [protected]
                                I also got the same call and I think its a big fraud. 8.5 fixed rate. Upto 20 lacs personal loan. 1 lakh insurance against it. I thought if such is the case then I case take this loan and pay off my home loan which is around 11%

                                Callers Number : [protected].

                                The caller will call me again tomorrow he said. I want to get these people into the jail. Someone give me the idea how should I go about it.
                                [protected] is another number from which such calls received... Be Aware, Be Safe
                                I also received call from [protected], She is telling that she is from city bank & providing loan on 0% interest rate.
                                Thanks to all of you for sharing such useful information's as i have called these fraudsters tomorrow to collect my docs . Now i will call police as and when there executive comes to me.My sincere regards to all of you.THAKYOU VERY MUCH ALL OF YOU GUYS.
                                I also got a call from Pooja Gupta ([protected]) stating that HDFC is providing loan at 0% interest rate to us. The name of the plan is HDFC loan against policy. After soon I spoke with her, I checked this forum and found they are befooling us.


                                Keep posting so that we can save one another from these .
                                Thats really nice of you guys .. I was always wondering if they have 10 lacs to give loan to us.. Why not they invest themselves and take the heafty returns...

                                Please note the two new no.s [protected] &[protected]

                                And they are behaving as if they are not at all bothered for a deal.. as if we are desperate...
                                Thank you guys. You all have saved me from falling as a prey on this trap. I also received a call from the above and was planning to take a loan of 500000.The name of the person is Neha and the the person, she said her manager was Radhika and another guy.
                                Reading all the post, I have cancelled my cheque and went to HDFC life and given a cancellation form as well filled.
                                God bless you all.
                                Hi,

                                I am from Mumbai, got the same offer from [protected] (add to this [protected] Sachin Sharma, [protected] Shrikant Shukla, [protected] Ayan Khan, )

                                They are calling me since yesterday, when I doubt them I searched and found this page.

                                I am thankful to all of you for alerting about such fake loan offers.

                                Now I am sharing with you how to judge such offer is true or falls:

                                1) Fraud people will follow you up too much.
                                2) They would not give you time to think or investigate about their offer
                                3) They will explain you positive side only.
                                4) They will show you that the offer is totally risk free.
                                5) They will ask your name in middle of the call, so that you should not think of the authenticity of the caller.

                                Remember! if you got any URGENT offer you must take care.

                                You must Trust your luck, fraud offer will insist you to make quick decision.

                                Genuine offer by your luck will wait for you. Do not make quick decisions when dealing with unknown people.

                                Abdussamad
                                [protected]
                                PRASHANT RABADIA's reply, Oct 11, 2018
                                I want to add
                                - Fraud will tell that somebody will follow you up
                                - They will speak friendly rather than in monotonous tone.
                                -They will provide more details than you ask
                                -They also share their personal number & tell to meet them anytime
                                - They can even cite some real employee names like watchman or any other lower post employee to refer them.
                                -They can show you other peoples loan sanction letter
                                - They will talk you with personal matters more than on loan topics
                                - They also might show you fake id
                                - They will need documents very little while real bank people will ask only face to face
                                Thanks guys for the post.

                                I'm also getting these call for personal loan. The first time I heard this, I realized that it is scam to sell policy.
                                The reason being, if such product exist in market, then it would have been followed up by PSU's, however as this scam this is only on HDFC life name. I'm getting calls from [protected], [protected] as a follow up, the suspicious part is when I asked if they can send someone to collect papers; the representative replied that the guy will not explain anything about the plan, he/she will just come to collect paper. Secondly, as I was sounding bit confused in my talks with them; the representative checked with me thrice if I am in agreement or not before they send a person.

                                ALL OF THIS PROVED THAT THIS IS A SCAM TO SELL LIFE INSURANCE. DO NOT FALL PREY OF.
                                Thanks guys for the post.

                                I'm also getting these call for personal loan. The first time I heard this, I realized that it is scam to sell policy.
                                The reason being, if such product exist in market, then it would have been followed up by PSU's, however as this scam this is only on HDFC life name. I'm getting calls from [protected], [protected] as a follow up, the suspicious part is when I asked if they can send someone to collect papers; the representative replied that the guy will not explain anything about the plan, he/she will just come to collect paper. Secondly, as I was sounding bit confused in my talks with them; the representative checked with me thrice if I am in agreement or not before they send a person.

                                ALL OF THIS PROVED THAT THIS IS A SCAM TO SELL LIFE INSURANCE. DO NOT FALL PREY OF.
                                Thank god and thanks to all the above Commenter’s for your valuable comment. i have get ready to invest 1, 50, 000/- for a hdfc super income plan and to get fake personal loan. once again i thank for all the members for averring me.
                                TODAY I HV RECV CALL TODAY FOR THIS OFFIER PH..NU#[protected] i hv not responding proprly.
                                Hi friends,
                                Today I received a call from[protected] and[protected] stating that they are offering 10 lacs loan with 4.9% interest subject to enrollment to HDFC life insurance.

                                He is not showing any proposal on paper and asking me to pay initially a premium of Rs.99, 999 in the name of HDFC life insurance.
                                Suspecting the call i started googling and landed on to this page.Reading the similar cases, now iam alerted from this trap.

                                Thank you guys god bless you..
                                I am from Jharkhand and Received a similar call from [protected]
                                Caller claimed to be calling from HDFC Finance and offered me loan against insurance policy at 0% interest rate. I was doubtful throughout the call but thanks to posts above which has cleared my doubts that they are actually fraudsters. Don't pay heed to such calls at all.
                                I too got these type of calls from Hyderabad and then from Dadri. It's all the same story...

                                Loan without interest for 10 years... Asking for various documents and a cheque of 10% of the total amount.

                                I was first told that I'll be approved a loan of 4, 20, 000 but on request it was instantaneously hiked up to 15, 00, 000.

                                I'm posting the numbers from that I have received the call from...be careful

                                [protected], [protected]
                                Thanks to internet. Just I got a call and wanted to check is there anything offered by HDFC. Fortunately, I got in to this link. Still the fraud (?) is going on. Call I received from +91 [protected]. Same promises . 10 times of premium amount will be paid as loan. No interest. Maturity amount goes to HDFC life insurance. Initial cheque is to be issued in the name of HDFC Life Insurance. This amount can be paid back after three years If I so wish etc etc. Why HDFC is not taking any action??
                                My God.. It also happened with me.

                                I also got similar call yesterday from [protected]. They were offering loan 1.5 Lakh with 8.5% ROI against policy amounting 25K.

                                Asking me to deposit cash immediately for the Loan so they can process my document.

                                ** Let them come to collect the doc... I am ready with police to catch them and for proof I have this complain chain. :):)
                                i got call from [protected] .This person introduce himself from HDFC Life Insurance company.he told me about interest free loan against hdfc life jeevan samruddhi Policy plan.He is telling me he is senior manager of HDFC life Insurance/loan dept.He told me about and convinced me fully on it.

                                By several follow up with these people They convinced me to get 10 times of loan of insurance value at 0% interest for ten years. IE-if i will paid 250000 Then HDFC will give Rs 2500000 for 10 years with 0% interest and benefit of insurance policy will go to HDFC life .first it sounds good to ear and any one will attract to it. But be aware of such type of calls

                                With the help of this forum, I would like to tell all people to not faith on such type of calls /offers.
                                These People are third party vendor working for these banks and getting commission on each sell of products.
                                Please be aware of such type of calls. One of my friend who has already taken a policy and he didn't get any loan after that.

                                When i asked them to provide me the link of your website to see the policy terms, but they replied that they them self clarify about any doubt from me, but i asked to provide link first and i will see thereafter.

                                Shravan Kumar Arya
                                Advocate [protected]
                                Ambala
                                Hey guys, i also got call from delli. I was planning to buy insurance month. Still i got doubt and searching any information about this. Thanks a lot for very useful information about this. Now i am going to cancel my plan of taking loan against policy.
                                Thanks
                                Raghavendra S, mangalore, [protected]
                                also got a similar call today itself from that bunch of crooks for load of 5 Lacs on annual payment of 50000for 10 years and first payment of 50000 for buying this insurance policy. Initially had a word with an telecaller pooja from his number [protected] who then had arranged a call back for me for verification of our coversation. They are making false commitment to all for heavy loan amount against future general insurance policy.
                                why HDFC bank take action on this type of fake call???
                                thank u mai bach gaya is dhoke se
                                Hello friends ... today i got a call from the same agents regarding loan at 0% roi..
                                For ten years i.r.t i just need to start the policy against hdfc bank. And the profit goest to the bank . But now i am alert. Thank u
                                Today i.e I received a same type of call from HDFC Bank. It was quite surprise that, when I heard that they are giving loan upto Rs.20 lacs without any interest. 1st Instalement we have to make down payment for Getting Insurance Policy which they will kept as HP or Mortgage. Its seems totally fraudulent.

                                Suryanarayanan K
                                Hello Guys,

                                I have received a similar call yesterday and today from Delhi. The girls name were Sonya and Nidhi (Mo: [protected]). She had explained me the things with minor change that rate of interest is 7.5%.

                                This is a fraud. I am in need of money but I always double checked the information over the net. And thanks to all you who commented and provided your experience here.

                                DO NOT TRUST on any such call...
                                i got call from [protected] & [protected] .This person introduce himself from HDFC Life Insurance company.he told me about interest free loan against hdfc life jeevan samruddhi Policy plan.He is telling me he is senior manager of HDFC life Insurance/loan dept.He told me about and convinced me fully on it.

                                By several follow up with these people They convinced me to get 10 times of loan of insurance value at 0% interest for ten years. IE-if i will paid 50000 Then HDFC will give Rs 500000 for 10 years wiTh 0% interest and benefit of insurance policy will go to HDFC life .
                                first it sounds good to ear and any one will attract to it. But be aware of such type of calls

                                With the help of this forum, I would like to tell all people to not faith on such type of calls /offers.
                                These People are third party vendor working for these banks and getting commission on each sell of products.
                                Please be aware of such type of calls. One of my friend who has already taken a policy and he didn't get any loan after that.
                                Now he is looking to close his policy but no one is helping him to return his first paid premium
                                Thank God to Get this page regarding the Loan against policy.

                                Recently I have got same call and agent name was Siddharth. As per him get loan behalf of Policy. I have shared the same with my friend and they also get interested of this scheme. But my mind stucks when I again received call from Siddharth and as per him I will get incentive if my friend successful endulge with this. After that I have searched and got this page...Thanks again for this post.
                                I also got d same offer from a group two days ago...8.5% interest rate...policy of 16 lacks for 10 yrs tenure and loan amnt will b 16 lacks...these people are frauds and surprisingly HDFC is not acting against them ...they are looting us brazenly. The names of ladies those called me were Muskan and Simran...somewhere from Pune.
                                I have got a similar call from guys named Samir Malhotra (+91-[protected]) & Rahul Sharma (+91-[protected]) and they offered me the load at 0%. Even I have almost fallen for this lucrative scheme.

                                I was in a dilemma from the moment I have got a call, but since I have almost fallen for it, though, maybe because of irresistible offer. 2 things that I have noticed which I thought was fishy were, that these guys are calling from their mobile number (which is very strange, because call center ppl alway call from their landline numbers). Secondly, they were not ready to give me proposal before submitting my papers and cheque.

                                Thank you, everyone, for saving my money. And for those who has fallen prey to this ppl, its fine, at the end you have saved your money to some savings policy that you will get eventually at the end of the term.

                                Service

                                Buyers should be very careful in buying their products .Agents don't disclose hidden things.Service is also very bad.
                                I too got a call from +91 [protected]- similar story, don't believe these
                                Hello Guy's,

                                The same call I received from the group of Frauds to invest 5 Lac for 10 years PA 50, 000/- you need to give for LIC policy and HDFC bank will issue NOC after 10 years and the Policy will be mature after 15 years and the profit goes to HDFC.
                                New Number:- +91-[protected] and as per true caller person Name is (Bopander Canten)
                                I also got a call today from some Rohit Rastogi speaking in hindi, asking for loan requirements. When I said I had requirement of about 13 lakhs car loan, I was told that he is from Hyderabad office of HDFC and will give 100% loan without interest. I just have to invest 10% of the loan amount in HDFC policy today itself. He asked about income details and said his head will contact me in some time also an agent will come to me in an hour and I have to fill the policy form and give him the cheque. In 90 days period loan would be approved. He had my complete name and address. When asked where he got address, he said that they got after seeing my ITR's. I was told the bank makes profit on the policy that I take (13 lakhs on 1.3 lakh investment in 10 years). I told him I have to get some ID from the agent to whom I will pay the cheque and some confirmation that I am taking the policy for the loan. He said I cannot mention anything about the loan to the agent as he does not know anything about this new scheme. I said if I am not getting any confirmation from the agent to whom I am paying the cheque, I am not interested and disconnected the phone.
                                Again got a confirmation call from [protected]. recorded it and told him that a police officer will call him on this no in 5 minutes. Told him that I know they are fraud and that I have seen many similar complaints in this website and would bust their racket. Now his no is switched off.
                                i also get the similar kind of call, they are ffake dont tust them
                                Today I got a call on my landline regarding interest free loan. The guy over the phone claiming that he was from HDFC & told me that I got selected for personal loan. I was sure that it's a fake call & had given him my mobile no to call me back after sometime. Meanwhile I searched internet for such calls & came to this site. After sometime that guy called me from no [protected] & offered interest fee loan of Rs.5 lac which I have to repay in next 10 years. Before sanctioning the loan he has one condition that I must bought HDFC insurance policy worth Rs.5Lac & pay Rs.50k as a advance by cheque. Answering to the question what benefit bank gets from such offers, he said that bank would get 11 lac in return; 5 lac from me & 120% from Insurance co. I asked him if I can deposit 50k in local branch of HDFC bank. He refused to do so & told me that agent would cut his 12% commission from that amount. As I said I am ready to pay commission to the local agent, he simply disconnected the call. So friends be alert...save your hard earned money & don't fall to such fake offers.
                                Thanks to all share your kind information. i also got call from a person he was saying same story. I sure it's only sound good and never work.
                                Again I got a call from HDFC Life Insurance towards Loan with 4% Interest rate. The person's name was Mukesh Gupta & he called from the no [protected]. Then he arranged my call with his senior Rajeev Sharma who offered 3 options of loan i.e. Mortgage loan, Gold loan & Loan against Insurance Policy. When he has started to ask my personal details, l lied & simply told him that I already got the loan with 0% interest. He got irritated & started to ask about the cheque details & person's name to whom the cheque has been given.I said I don't remember person's name & details to irritate him further. Lastly, I said I don't want loan from you as I already have better offer than you & disconnected the call. Friends, please be aware of such calls & don't prey for victims to such fraud people.
                                Very good one Guys. Even i faced the same issues. So before my cheque got cleared I blocked this cheque after reading this article. Was doubtful so was searching the google if this was a scam and found this page.

                                I dont understand y we are not going to Police to stop these guys ? Guys in delhi can atleast follow up with Delhi Police easily. These numbers can be traced up properly where these guys are sitting and where is their office and all.? Y no police complaints or any police actions against them ?
                                Even i blocked my cheque using this page. Its very helpful. But y the Delhi guys are not going to the Police Station and make good complaints and trace these mobile numbers and screw up this Con guys? Please do the needful. I am ready to do the same if something such happens in Mumbai.
                                make a police complaint.
                                [protected]

                                Rishab bajaj
                                Sales Manager
                                HDB Finance
                                [protected]

                                Amit Gupta
                                Senior Regional  Manager
                                HDB Finance
                                [protected]

                                I am getting calls from above numbers..going thru this page I thought to share the info..They are offering me 3% interest but thankfully I didn't go ahead..Also since m in mumbai and their off is in Delhi they said our executive in mumbai will come to collect the docs.. M planning to call them n make him confess whatever it is..
                                Dear Friends,

                                Thank you very much for above information, last couple of day I have been getting the few calls([protected] - Ravi Mathur) (Suresh - [protected], ([protected]) from HDFC life Insurance from Loan dept with same attractive loan offer i.e. 10% of total loan value in each year premium for 10 years. But I come to know that these are all fraud . Please don't entertain with the suck fake calls.

                                "High Returns commitment always gives HIGH RISK"
                                Hai, friends I have got same calls from hdfc life insurance company from Delhi loan department, names are Rajiv Shukla, Malhotra and Raza, they told loan policy detail in very detail, each person told same thing about loan in detail every time, they told take 10lack hdfc life insurance policy, on which they give Rs 10 lack loan for term 10 yrs, on one condition to give 1lack Rs as 1 yr advance instalment they give loan of Rs 10 lack, call from 0120 number.All these are misguiding call.Dont respond to these call friends, from Mohd Hanif
                                Hi, we are investigating the contact no'.s provided by you above to find out the details related to it. For any policy related enquiries, you may visit our branch to collect the detailed information before making any transactions.
                                Hi, we wish to inform you that the contact no's provided by you above have been investigated by us and it has been confirmed that contact no's are not associated with HDFC Life.

                                We request you to be cautious and on guard against such unwanted calls. Kindly block the respective numbers on your phone through your network service provider, if possible. Please refer below the IRDA Notice on Spurious Calls.

                                http://www.hdfclife.com/irda-public-notice-on-spurious-calls
                                We wish to inform you that we have also received reports of such unsolicited calls made and emails made by vested individuals, in the name of HDFC Life or the IRDA.

                                We request you not to act on any such information received in the name of HDFC Life, IRDA and/ or anyone else as HDFC Life will not indulge in such unethical practices to solicit business.

                                Further, the Notice Corner link on the Customer Service section of our website www.hdfclife.com has been updated to create awareness of this issue faced by the insurance industry, as a whole.

                                Please note that If you wish to purchase any policy in future, you may either visit our branch directly or the transaction can be done online from our website as well.

                                Regards,
                                HDFC Life.
                                I got a call from Rishab Bajaj. He offered me a personal loan of 10 lakh with the interest rate of 3%. I was totally convinced as the scheme seems win-win situation for the customer. Fortunately, I see this forum and now I decided to move on. Thanks to save me :)
                                Thank you guys. You all have saved me from falling as a prey on this trap. I also received a call from the above and was planning to invest Rs. 40000 PA. God bless you all.
                                Same Thing happened to me and this time there was a lady names 'neha' called me up for personnel loan at 0% interest rates. After asking how will be it possible for bank to offer interest free personal loan then she detailed me about HDFC insurance policy which will help the bank to cover up their interest as this insurance policy will be pledge as a collateral to HDFC bank. These guys are very smart in fooling people so be aware of such call and just hit them hard with some strong word.
                                HDFC Life Customer Care's response, Feb 8, 2017
                                Hi, we regret the inconvenience caused. We requets you to write your concern to [email protected] from your registered email ID for further investigation. Thanks (HDFC Life)
                                Hello
                                Thanks for your reviews I have got the same call from [protected] and was telling the same policy and LOAN .
                                Actually i was convinced and ready to take this policy but i just typed in google LOAN on policy hdfc then suddenly this link come up and i didin't pick that ######## call who was offering this.
                                Thanks this post has saved my 50000 rs.
                                HDFC Life Customer Care's response, Feb 8, 2017
                                Hi Lalit, We wish to inform you that we have also received reports of such unsolicited calls made and emails sent to our policy holders by vested individuals, in the name of HDFC Life.

                                We apologise for any inconvenience caused on account of the unsolicited communication received by you.

                                We request you not to act on any such information received in the name of HDFC Life, IRDA and/ or anyone else as HDFC Life will not indulge in such unethical practices to solicit business. Thanks (HDFC Life)
                                Thanks friends for the post. I also got call from [protected] and +91 [protected].

                                Please beware of such type of fraud call.
                                HDFC Life Customer Care's response, Feb 9, 2017
                                We wish to inform you that we have also received reports of such unsolicited calls made and emails sent to our policy holders by vested individuals, in the name of HDFC Life.

                                We apologise for any inconvenience caused on account of the unsolicited communication received by you.

                                We request you not to act on any such information received in the name of HDFC Life, IRDA and/ or anyone else as HDFC Life will not indulge in such unethical practices to solicit business. Thanks (HDFC Life)
                                Thank you, Guys...I just got call from HDFC loan against policy...And i check this site..And found you...Thank you you have saved my time and money...
                                Thank you, guys...I just got call from HDFC Life about policy depending loan... And I check this site... And found you all... Thank you for saving my time and money...
                                thanks you all for such valuable information. I was also almost get into this as I received a call of similar type. they advise me to withdraw a policy of Rs. 30000 per annum and they provide me a personal loan of amount 300000 against policy. he called me many times and have interest free loan offer which is itself a outstanding offer for anybody who requires a loan.

                                I have inquired with one of my friend who works for HDFC he also advise me to not get into this as HDFC never call a customer to convinced for any product.

                                this guy tells his name ISHAN and he called through this number - [protected]. you guys also be careful of these fake offers and examine through every possible way before have any decision relates to your money.

                                thanks
                                Naeem Bakhsh
                                Sala mujhe b 2 din se call aa raha hai yahi sab jo aap logo ne kaha thank you my friends god bless you all please in pe koi to action lena hi chahiye
                                Hi everyone,

                                please be aware of such calls, these people make the whole scheme sound very tempting to buy because who doesn't like a good deal with less interest rate. I too got a call today morning and the person on the line made me speak with his senior who almost convinced me to get this deal done. I asked them all sort of questions for which they had an answer and their standard reply to the end of the answer was "aap nishchint rahe aapka loan ho jayega".

                                I believe since they sound so confident and sure about their plan, it never seems fishy, until you decide to research on such policies online and then you come across such forums which is an eye opener and saving grace, the testimonials you read here make you realize how stupid we were to believe them them and give them our hard earned money and get fooled in the end.

                                Thank you everyone who shared their stories over here, you made someone realize their mistake and others from making one.
                                Even i got a call from[protected]
                                please verify this number as i am getting frequent calls on the same subject
                                0% rate on interest on loan upto 30 lacs
                                HDFC Life Customer Care's response, Apr 10, 2017
                                Hi, we would request you to write to [email protected] from your registered email ID. Thanks - HDFC Life
                                Hi All

                                I received a call from [protected] - Aarti Arora from Citibank Delhi and his Manager Sunil Garg - [protected] / [protected]. They said Citibank is offering 0% interest loan against the HDFC Classic Assured plus plan.But first you have to buy the policy by making the advance payment of the first year premium. Then after 25 - 30 days the loan amount would be transferred in your account.
                                I said to have a need of 3 lacs and they said to pay 30, 000 as the insurance premium and then you have to submit the bond papers at the nearest branch of bank where you have the account, then they (sellers) and I would enter an agreement where all the benefits of the policy would be received by the Citibank, though the HDFC insurance policy is in my name, here starts the shady:-

                                1. 0% loan
                                2. If the returns of HDFC policy are greater than the Loan, then its better to buy the policy directly rather buying the loan.
                                3. We need to pay the premium every year for ten years.
                                4. How can the benefits be transferred to them if the policy is in my name.
                                5. I asked them to send the product details in mail, for which they straight away refused.
                                6. All the spam callers are from Delhi.

                                Once I said that i am interested in this offer, they were after my life, calling me day & night to submit the papers and cheque.
                                Guys I confirmed this with my friend working with a bank and he straight away refused me to pay attention to such offers as they are fake and trick to sell insurance. They are third party agents and vendors who earn 25% commission on the premium amount you pay, say if you pay 30, 000 as premium they would get 7, 500 Rs and only 22, 500 would be invested in the policy, for the next ten years they would get 25% of the premium amount you pay. all in all 75000 would be earned by them from your pocket.

                                Its a sugar coated trick to sell insurance, Please don't fall prey to any such calls and straight away refuse.

                                Thanks.
                                HDFC Life Customer Care's response, Apr 25, 2017
                                Hi, we request you not to act on any such information received in the name of HDFC Life, IRDA and/ or anyone else as HDFC Life will not indulge in such unethical practices to solicit business. We have also updated the Notice Corner link on the Customer Service section of our website http://www.hdfclife.com/irda-public-notice-on-spurious-calls to create awareness of this issue faced by the insurance industry, as a whole. Thanks - HDFC Life
                                Thanks guys, for saving my money on two days back i have received same kind of call from [protected] the girls name simran and she told me called from hdfc bank loan department she told me offer like i have to pay 40k for bharti hexa life insurance policy and she ask me for some kyc documents and my credit card front side pic on whats aap. I have already send the same documents on whats app she told me after payment of 40k i will get 500000 loan from hdfc bank on bases of policy morgage
                                Hi I am also received a call from [protected] [protected] Rajesh HDFC for Same . I am about to give the Check of Rs 30000 for 300000 but after seeing our Comment I change my Plan. Thanks a Lot for your Information due to this Information I am in the Save mode now
                                Samjose1201's reply, Feb 8, 2018
                                Thanks for puting it here
                                i got a call today 19th may 17 stating that they offer loan against life insurance policy @ zero rate of interest
                                i was contacted by a Delhi person Akash [protected] from HDFC bank
                                then sandeep saxena [protected] / +[protected] and (rahul)[protected]
                                deepak tiwari insurance person.
                                above 3 people told me not to say any thing that the hdfc bank are offering loan against policy as the insurance people ask for the commission on your loan

                                i verified with my friend and he said this is a fake call..as no such offers are available
                                I took a step back and told them that i will submit documents in the branch of hdfc bank
                                I got a call from [protected] saying that the caller works for HDB Financial service which is a subsidiary of HDFC Bank Ltd. He offered me loans @ 5.9 ROI per annum against the mortgage of the insurance policy from HDFC. He said I can take 15 lakhs as personal loan and for which I will have to pay the premium of INR 1 lakhs per annum and no loan interest or principal or any kind of instalments for the loan amount, only insurance premium has to be paid. I smelled the rat and refused to take the bait.

                                You guys stay away from these FRAUDS.
                                HDFC Life Customer Care's response, Jul 3, 2017
                                Hi, we apologise for the inconvenience caused on account of the unsolicited communication received by you.
                                We request you not to act on any such information received in the name of HDFC Life, IRDAI and/ or anyone else as HDFC Life will not indulge in such unethical practices to solicit business. We have also updated the Notice Corner link on the Customer Service section of our website http://www.hdfclife.com/customer-service/insurance-notice-corner to create awareness of this issue faced by the insurance industry, as a whole. You may lodge a police complaint, along with the details of the caller and telephone number from which the call was received, in the local police station. We thank you for bringing this matter to our notice and earnestly request you to repose your faith and trust in us.
                                Thanks for all about information, HDFC should now take serious action to save brand name
                                Hi,
                                I got call from HDFC mortgage department from shikha sharma with this no. +[protected] she told me that they have loan proposal against policy and I took 56000 policy from Bharati AXA and Future Generali and now they block my all contact details.

                                Now iam waiting for police cancellation once I get my back then I will file complaint against HDFC bank I have all call recording.
                                HDFC Life Customer Care's response, Aug 12, 2017
                                Hi, as your concern is related to Bharti Axa and Future Generali Life Insurance company, kindly write to them for the speedy resolution of your issue.
                                same call from [protected]
                                Wow ..i see the posts here as far back as 2013 and i was about to be duped today. Some woman purpoting to be from "HDFC Financial Loan" department called me an hour back and offered me a Policy against loan. She said that I just had to pay the emi till the tenure and once the policy matures the bank will take the loan amount and the interest of 5% and the rest is mine. I bought what she was selling and someone is suppose to call me I came across this forum whiile I was trying to Google more about this Poilcy against loan scheme. A million thanks to you guys for saving me from upcoming nightmare!!
                                I also received a call from [protected]-HDFC Rajesh Verma Finance Department (HDFC Regional Office Noida Sector 15). He offered me a Overdraft Loan of Rs.10 lacs with 0% Interest. I need to pay Rs. 142857/= installment upto 7 years against life insurance policy. I told that I do not have any policy than they ask to take new policy. So they give my mobile no to some of their executive. He had given me following plan detail.
                                Plan: Classic Assured Plus

                                Premium: 7 Years

                                Maturity: 10 years
                                Benefits:
                                Simple Recovery Bonus (SRB) Minimum 3%
                                Terminal Bonus (Once Minimum approx 20%)
                                Sum Assured

                                Tax Benefit:
                                Under Section 80c & 10DD (At the time of maturity)

                                Then Mr. Verma ask me to visit personally to branch for Life Insurance Policy. I request him to send any Agent at my place. He told that all agents are busy so you need to visit at branch. So I said send any agent on any day as I am not in any urgency for Loan. So he told me that they will not come here you have to visit. So clearly denied that I am not interested in your product. By that time I came to know on this site. So I am also sharing my experience.
                                The same thing happened to me. Thanks for website to know about this is fraud. Actually today I have to submit documents and cheque to Mr. Arvind HDFC Life, Lake City mall, 4th floor, kapurbawdi naka kapurbawdi nr high street thane West.
                                Initially I got calls from Delhi,[protected], [protected],[protected] about the loan against Classic assured plus. I have the proofs.
                                Now I safe. Thanks to the forum and my friends to share your experience.
                                I think HDFC management is involved in this process.
                                HDFC Life Customer Care's response, Nov 5, 2017
                                Hi, we apologise for the inconvenience caused on account of the unsolicited communication received by you.
                                We request you not to act on any such information received in the name of HDFC Life, IRDAI and/ or anyone else as HDFC Life will not indulge in such unethical practices to solicit business. We have also updated the Notice Corner link on the Customer Service section of our website http://www.hdfclife.com/customer-service/insurance-notice-corner to create awareness of this issue faced by the insurance industry, as a whole. You may lodge a police complaint, along with the details of the caller and telephone number from which the call was received, in the local police station. We thank you for bringing this matter to our notice and earnestly request you to repose your faith and trust in us.
                                Hi all,
                                I just received a call with same offer of 5 to 30 lacs personal loan for 10 years with 0% interest and described how they are offering and about the HDFC life policy. The call was from Mr. Arjun Kumar Saxena Senior Manager HDFC Personal Loan Department, Mumbai. But the number located in Delhi. Mobile Number is [protected] and he may call back today 4.30 PM to conform my acceptance. After this call I just checked and found this page. Thank you all for the alert already in the site.

                                Johnson Samuel
                                HDFC Life Customer Care's response, Nov 17, 2017
                                Hi, we will get the no. checked to authenticate it and to collect the information about the no. Once the report is received, you will be replied by us accordingly.
                                HDFC Life Customer Care's response, Nov 21, 2017
                                Hi, I would like to inform you that post conducting the investigation and verification of the above mentioned contact no. by us, it is revealed that the mentioned contact no. is not associated and neither is registered with HDFC Life. Further, I request you to be cautious and on guard against such unwanted calls. Also, I would request you not to act on any such information received in the name of HDFC Life, or IRDAI. - Manish.
                                First of all, thanks everyone for all the complain details.
                                So here is what happened with me
                                Phone No are
                                P
                                Office No of Manager Avinash Saxena [protected], [protected]
                                Professional No of Avinash Saxena [protected]
                                Personal No of Avinash Saxena [protected]
                                State: Assam And City Guwahati and documents to be send to
                                Keshob Changmai
                                HDFC Life
                                Amba Complex, HS Road
                                Dibrugarh Assam 786001

                                On 20/11/2017 evening I got a call on my father's Mobile from Avinash Saxena saying he is from HDFC Life Insurance Finance Branch head office In Barakhamba Rd, New Delhi, Delhi 110001. How he started the conversation was whether I was in need of Loan. The obvious question I asked was the interest rate. He replied it was 3.2-4.5%. He even mentioned that My father is a govt official and also mentioned my address. I found offer very lucrative like others. So I proceeded with the conversation. He said that I will have to make a policy of EMI 35000 per year for 7 years and I will get double the amount in 10 years after maturity. He said I will get a finance(loan) of 10 times of 35000 i.e. 350000. So the net amount I will get be
                                Maturity Amount-350000-Interest(12000 approx he said)
                                Since He was not asking for any personal details I thought It to be true. Because this was first of its kind. What he said was I need to send documents to HDFC Life Dibrugarh Branch. So I Though It should be true because In my own state how such scam will be done since He was calling from Delhi. I proceeded with the offer since he said the offer only for govt officials and only 17000 forms for Assam has been allotted And If I don't need It will be proceeded to next one. I said I am ready to proceed to with this insurance.
                                Next day i.e. 21/11/2017 again he called me many times and gave his both personal and professional no.
                                I started believing. I checked with Hdfc website and customer care and they said that Such scheme are available but finance isn't. When I contacted him he said This finance scheme is only for Govt officials handpicked by them. If I make a similar policy from Local Office The agent will put his agent code and Get commission and I will not get the offer. So I fully believed in his words and decided to ship the documents ASAP as he said else He will not be able to proceed with the Finance. I shipped the documents from My local post office and shared him the Tracking No as he asked. (Shipped at 3:00Pm)
                                Documents asked
                                1. Pan Card
                                2. Voter ID and Driving License
                                3. 35000 cheque and and blank cheque(for credit of loan account)
                                The most important part begins now. He called me at evening 5:30 and said he will transfer the call to loan department head who was an aged man(P Srivastav) and Asked me to patiently listen to his words. When I was transferred I felt something different with him and then he shared me the Loan Id. I realized how can I get my loan id even they didn't receive my documents. (First Suspect) and after sometime he started sharing his personal details. He was retired at 60 Years but HDFC life requested to work more and now he is working at 64 years. (Second Suspect) He shared details about His Elder son(surgeon at Appolo and has dispensery ) and daughter also a doctor and Younger son a engineer(Third suspect why would bank people share so much details even if I am not asking. Do they really have so much time to share such details with an unknown person over the phone even for the first time). Then The Trick I used Which Proved my suspect
                                I asked My elder sister is an unemployed graduate and is currently in search of Job. He said he would immediately call The HR manager and surprisingly His call connected in 1 seconds and said me that Job is there with salary of 25-30K per month and said for girls it's too low. How come such salary be too low without knowing Her educational qualifications. He asked me to share my sisters CV via mail and when I asked the email id he started ignoring and talked about my loan
                                The loan number shared with me was asked not to be shared with anyone and should immediately call Avinash Saxena If I receive any call from agent.
                                This made my suspect 90% percent sure. Immediately I checked on Google about "HDFC life Loan Scam" and landed on this and https://www.facebook.com/HDFClife/posts/[protected] page. I called him and asked Mr Upadhyay and he said to get the documents back Immediately back. I tracked the product and showed at the National Sorting Hub at Guwahati Panbazaar.( 6Km away) In no time Me and My father reached there at 7:00Pm and Fortunately We reached there at about 10 minutes earlier before it was sorted for Dibrugarh. I finally received it and now they are waiting for it to get delivered. I asked them not to update it returned on the tracking details.
                                Lesson I learned: Not Believing on Truecaller's Scam Notification
                                Not Searching about scams on Google before shipping it.
                                Also IF HDFC would provide loan at 4.5 % interest rate why would banks like SBI Charging 12.5% and how can even that banks will exist.
                                Also Make sure not to share PAN Card if it is not necessary. It's most important documents.
                                HDFC Life Customer Care's response, Nov 28, 2017
                                Hi, I wish to inform you that post conducting the investigation and verification of the above mentioned contact no.'s by us, we have reached out to this conclusion that the mentioned contact no.'s are not associated and neither are registered with HDFC Life. Further, I request you to be cautious and on guard against such unwanted calls. Also, I would request you not to act on any such information received in the name of HDFC Life, or IRDAI.
                                Please refer below the IRDA Notice on Spurious Calls. http://www.hdfclife.com/irda-public-notice-on-spurious-calls. -- Manish.
                                Samjose1201's reply, Feb 8, 2018
                                Do you have any idea where else we can complain against these fraudsters
                                Same situation here..
                                Got the call from
                                [protected] shikha shirma
                                [protected] Rajni

                                Several times got the call.
                                They are making people fools
                                By explaining loan plan with minimal intereste rate than market price..
                                Below are the numbers of lady who try to making people fool by explained the loan details with minimum interest rate..of 8.5%

                                [protected], [protected]
                                Thank you all for puting the experience online also please spread these words as much possible, on daily basis they are cheating people the number i got called were : [protected], [protected], [protected], +[protected]
                                HDFC Life Customer Care's response, Feb 9, 2018
                                Hi, did you received the call stating to be from HDFC Life?
                                I have also receive similar call from the STANDERS CHARTER BANK, They r offering loan at the interest rate 6.5 against the hdfc life policy worth 50000 and loan is confirmed after 15 days of payment of 50, 000 .

                                and the loan amount is 1000000.

                                the person named is ajay gupta [protected], [protected]

                                when i asked for the authentication and others detail they are saying u have to visit our head office at cp.
                                HDFC Life Customer Care's response, Feb 9, 2018
                                Hi, kindly do not act on any such information received on the name of HDFC Life. You are requested to be cautious and on guard against such calls.
                                Please follow my twitt on the same issue with HDFC Life.. On the fake commitment of Intrest free loan against insurance policy.
                                HDFC Life is selling their instruments to innocent peoples.

                                Need your support to take collective action against them... Click the link below and give your endorsement to it. Thanks..!!!

                                https://twitter.com/shiv4usharma/status/[protected]
                                HDFC Life Customer Care's response, Mar 5, 2018
                                Hi, if you have any unresolved issue related to HDFC Life policy, then you are requested to write to us at [email protected] from the registered Id to have a look into it.
                                Hi guys, thank you for your comments. Today I received a call for personal loan. I really feel surprise to know about the offers. I heard all the details and informed her to call me tomorrow morning. But really thanks to all of you. Tomorrow I tried to record her call and give it to police.
                                HDFC Life Customer Care's response, Apr 5, 2018
                                Hi, if the call was received by you to be from HDFC Life, then do write to us at [email protected] along with the contact no. from which the call was received by you to have the same checked and investigated.
                                I am from Chitrakoot UP, I also received this kind of call to day but I ignore loan benefits, Mr. Nitin Mehta call me no. [protected] pl. track this no. thanks for share all comment
                                HDFC Life Customer Care's response, Apr 17, 2018
                                Hi, was the call made to you to be from HDFC Life?
                                Today, I got a call of similar nature. Wherein the person said that I can buy the Insurance Policy from the following company's, but it should be direct without an agency code.

                                HDFC LIfe, Bharati Axa, Future Generali and Exide??

                                He claimed that I can be provided a loan for 10 times the yearly premium. He said that at the end of the period, the maturity benefits will come to Reliance and they will provide me with a written document that I am free from the loan. He was very convincing and on asking why the company is doing so, he said that they are trying to increase their Loan Portfolio as they have applied to be a bank and this is their way of increasing business and customers inspite of making some losses.

                                It sounded plausible due to new business policy of burning cash to gain customers, so, Unfortunately, I fell for it and provided him my DOB & Pan No. He immediately checked my CIBIL Score and said I am eligible for 12 Lakhs from Reliance Capital. The CIBIL Score, he read out was correct, so it seemed official. Now when I look back, the ease with which anyone can check CIBIL score of an individual with all details of his accounts and credit cards is alarming to say the least. If someone has your name, DOB & PAN Number, they can access anyone's CIBIL.

                                Now, I am worried that he has my details and can see which Credit CArds, Bank accounts, etc which I have and try to misuse the same. Do not know how to protect from the same.
                                Can anyone on this Forum advice?

                                Would it be prudent to call them to collect documents and call the cops at the same time and get their personnel arrested?
                                I also got similar call just now. I asked them what is the guaranty that after making payment of policy, you will provide me loan. Can I contact in a local branch. She said I am calling you from Delhi Branch. Whatever happen will on this recorded line. So I asked them to submit my documents at your local branch. They denied the proposal. It means it is all fake. They have a tie up with insurance companies. It is kind of making people pay for policy, even if they don't want it on account of loan.
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                                  K.Anoop
                                  from Noida, Uttar Pradesh
                                  Jan 28, 2013
                                  Resolved
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                                  Resolved

                                  Address: Tamil Nadu

                                  Respected Sir/Madam,

                                  This has reference ( receipt no; AYG05482 and client Id;[protected] to the communication received from HDFC Standard life insurance company limited.

                                  The prescribed policy; HDFCSL classic assure have been subscribed without my confirmation. The amount of rs 30000 have been credited to my credit card ( card no;[protected]). It is very disappointing that there is no proper response from both the customer care professionals. It is very frustrating and painful about the poor response given by them. Kindly look into the problem and take necessary actions.
                                  Aug 13, 2020
                                  Complaint marked as Resolved 

                                  POLICY — to confirm about this company

                                  agent of pacl india ltd is saying its a government company its ture or not pls give me detail about this company my email id is ddondapati.[protected]@gmail.com
                                  Dear Mr Anoop,

                                  We value your interest in hdfc life and we apologise for the inconvenience caused.

                                  Your concerns are registered with the grievance team for investigation under complaint no.[protected].

                                  We will get back to you with a resolution within 14 days.

                                  Assuring you the best of our services always.

                                  Regards
                                  HDFC Life
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                                    A
                                    Atul Jha
                                    from Delhi, Delhi
                                    Jan 28, 2013
                                    Resolved
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                                    Address: Delhi

                                    Dear Sir,

                                    My Name is Atul Kumar Jha, i am working at MConverge Solutions Pvt Ltd Noida.

                                    Today i went to my Brother home at najafgarh when i have returned from there i have withdraw Rs. 3000 to HDFC ATM No-P1TNDE73 Time-21.44 Date-27.01.2013, Record No-2767, at Dharmpura. but there was no any security guard at that time on dharmpura, Tuda Mandi Hdfc Atm
                                    after drawn some thief has bounded me and tear my purse & mobile and my clothes but no major property was lost.
                                    After this session i lodged a complaint for this inconvenience by your ATM to police also.and also have proof of complaint letter.
                                    Request you to Please register my complaint against HDFC Bank.

                                    I hope you will help me and understand my emotions as early as possible.

                                    Thanking You
                                    Atul Kumar Jha
                                    RZ-37,
                                    Sai Baba Enclave,
                                    Najafgarh,
                                    New Delhi-110053
                                    Mob-[protected]
                                    Ph-[protected]
                                    email id - [protected]@yahoo.co.in, [protected]@gmail.com
                                    +1 photos
                                    Aug 8, 2021
                                    Complaint marked as Resolved 
                                    Dear Atul,

                                    Your email has been received vide ref id:[protected]. The matter is being investigated and will respond to you soon.

                                    Regards,
                                    - Anay, HDFC Bank Consumer Assistance.
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                                      susmanpurkar
                                      Jan 27, 2013
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                                      HDFC LIFE INSURANCE is a big fraud. Think twice before entering with any deal with HDFC Life.
                                      They will promise sky while explaining the policy details, they have even given me rough quotation on paper holding their logo. And at the end of it all what you get is not what have been mentioned and promised. They promised me International tour (AND NOT FOR ‘LUCKY WINNER” but CONFIRMED TOUR FOR FAMILY if I take this policy}. And after few days they just told me. we haven't promised anything!!!.. I Just lost my hard earned Rs. 50000. A BIG BUNCH OF A FRAUD PEOPLE ON PROWL. BEWARE .. They are cheaters!!!!
                                      Just stay away from this "No 1 FRAUDSTERS in business called HDFC Standard Life Insurance" my dear friends!!!!
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                                        R
                                        rahulrathee
                                        from Sirsa, Haryana
                                        Jan 26, 2013
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                                        Address: Haryana

                                        Sir

                                        I have been trying to inform HDFC people that my card has been blocked for online transactions because whenever i am trying to shop online ,at the time of payment i am getting an error saying that

                                        Whenever I am trying to make any online payment using my HDFC Visa Debit card I am getting the message -

                                        For security reasons your Verified by Visa purchase has been prevented from being processed due to
                                        repeated entry of incorrect details.Your account has been blocked for use at Verified by Visa merchants.
                                        You will need to contact Customer Call centre to unblock your Verified by Visa account.


                                        I tried explaining them this thing and they are not cooperating,The HDFC executives just say 1 thing every time "Reset Password" which has no concern with this.I tried resetting my password 100 times but still I am getting this error because this card can only be blocked by HDFC Bank itself..Only they have the authority and access to unblock it..They have not tried from their end to unblock it..I mailed them the snapshot of the error but still its of no use.....
                                        im fed up and want to sue hdfc in consumer court
                                        name - Dr rahul rathee
                                        account no - [protected]
                                        phone - [protected]
                                        mail id - [protected]@gmail.com
                                        Aug 13, 2020
                                        Complaint marked as Resolved 

                                        visa debit card — card

                                        sir

                                        my name sushil kumar sir my dibet card is missing pleas sir issu my dibet card
                                        my account number 8794
                                        my ph no [protected]



                                        thankyou sir

                                        HDFC Bank — Not blocking of my card

                                        HDFC bank not blocked the credit card after sumiting the dispute form and phone call. Not issuing new card to me but they allowed to use credit card to other person thru online.
                                        Dear Dr Rahul,

                                        Have checked our systems and confirm that your Netsafe/VByV/Msecure ID and debit card both are active. Request you to re-initiate the transaction and let me know if the issue persists.

                                        Regards,
                                        - Tejal, HDFC Bank Consumer Assistance.
                                        Hi,

                                        I am facing the same problem.

                                        Name - Manogna B
                                        Customer Id[protected]
                                        Phone - [protected]
                                        Mail id - bathula.[protected]@gmail.com
                                        HI,

                                        I am facing the same problem. Please resolve at the earliest.


                                        Name: Aashna Anand
                                        Customer ID: 46535816
                                        Phone - [protected]
                                        Mail ID: aashna.[protected]@gmail.com
                                        Hello,

                                        I called many a times to customer care to unblock the card for online trasactions.

                                        Whenever I am try to make any online payment using my HDFC Visa Debit card I am getting the message -

                                        For security reasons your Verified by Visa purchase has been prevented from being processed due to
                                        repeated entry of incorrect details.Your account has been blocked for use at Verified by Visa merchants.
                                        You will need to contact Customer Call centre to unblock your Verified by Visa account.

                                        Also tried the link,
                                        https://netsafe.hdfcbank.com/ACSWeb/enrolljsp/HDFCValidate.jsp

                                        Getting below error
                                        Due to security reasons, your transaction is not processed.

                                        I have also send a mail to customerservices.[protected]@hdfcbank.com. But no update and no results.

                                        Please do the needful asap.

                                        my blocked verified by visa debit card - Comment #2296779 - Image #0
                                        my blocked verified by visa debit card - Comment #2296779 - Image #1
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