HDFC Bank Complaints & Reviews

I am Getting every day continuous calls from a Agency for HDFC Credit cards... I have many a times informed them about not interested in opting for any card, still they call atleast 3 times a day for past 15 to 20 days.

Following are the number:[protected]...

I want to know is there any way other than DND to stop receiving calls...

Shameless people even after telling many times they keep calling and each time difference is only a new caller. How do they get numbers.

I have been observing that my money is debiting from my account as depository charges in hundreds.
In the month of Feb and march amount of rs 694.00 and 148.70 have been debited as Depository charges where as i have not used the demat account till now it is just used once for activation by the HDFC securities member 2yrs back after that i didnt used the account till now. More over this demat service was told that they are providing it freely but it seems they are charging and it is not intimated to customer it is clear exploitation of customer.

Dear Sir /madam

I am shantilal jain
Account No. - [protected]
client I.D.[protected]

A month in my account balance was zero and the minimum limit of balance in account is 2500 but bankers done Unnecessary charges on account balance when i deposit cash .

I know some charges will be deducted from the bank account.

But they are much more charges deducted from my bank account and the amount of Rupees 3600.

I am complaint to bank manager but he gave negative response. That's why I fill this form.

So please sir and madam solve my problem .

Thank you.
mobile no. [protected]

When i opened my A/c few years back I had to maintain Rs5000 as minimun average A/c balance and that was calculated quarterly , but recently i noticed they have been charging me AMB( average monthly balance) cess every month since jan 2012 so i visited my branch and asked for the clarification then i learned that bank has changed its policy now i have to have minimum Rs10000 and that to every month . But i never got any intimation for this change never they have mail or call me to inform which they always do for every other silly reason . They have almost charged me around Rs4000 . Please help i want my refund otherwise i am going to close my a/c

I submit my application form to the representative of HDFC Bank and get an sms on[protected], in which my application no. was given [protected]s2 .I provide my mobile no. [protected]. But 7 days has been gone I did not get any status of credit card. I dont know what I have to do.Please let me know what happened to my application.

HDFC BANK CREDIT CARD ATM PIN NOT RECIVE


To
The Manager
HDFC Credit Card Bank Division

Respected Sir/Madam,

I Have received My upgraded HDFC credit card but till now I didn't received my Credit card ATM PIN, where as so many times i make call to HDFC Phone bankers but getting any proper response they provide me a request no.
please take an early action as soon as possible. Detail are given below:-

Card No -[protected]

Request No. & Date

1st request no.- ( request no miss dt. 01.02.13 )
2nd request no- ( [protected] dt. 13.02.13 )
3rd request no.- ( [protected] dt. 25.02.13 )



Regards
Amit Gupta
+91-[protected]

I have purchased a Bed from Evok on 05Jan 2013.
There was a scheme that 0% EMI for 6 months with 0% processing fee. I have confirmed it with Bank and EVOK as well. But still bank has charged 1895.68 + 227.48 (Service Tax) + 6.82 (Cess Tax) = 2129.98. Immediately I have called to HDFC Customer care (HDFC Bank CC Evok Purchase Ref No: [protected]) and ask for this extra charge. HDFC Customer Executive has said these charges will reversal in your next month bill.
I have called 3 times for the same issue. But still issue remains same; HDFC Bank has not reversed 2129.98 in this month bill (Mar 2013). They have been not reverse from my account. After 2 months HDFC Bank has said that this scheme is now not applicable. If so, why HDFC Bank keep us in dark for 2 months. And after 2 months said that scheme is not available I have to Pay this amount.
This is totally illegal. HDFC should have to aware the customer when heshe asked the information. After 2 months they cannot say like that you have to pay the amount, scheme is not available.
This amount is more so that HDFC Bank is doing so. I have purchased so many products from HDFC Bank card under the same scheme and every time bank has reversed my charges. But this time Amount is Big so they are behaving like this. It’s totally demoralizing and irresponsible behavior of HDFC.
I am totally frustrated with your this kind of behavior. I totally harass by you since last 2 months.
Please cancel my credit card, Anand Kumar Sinha ASAP. I do not want to use HDFC card and worst service.
And I am not going to pay single penny against your illegal charges.
If needed then I will go to Consumer Court also. I am going to hire an advocate regarding this illegal statements given by HDFC Bank.

AMB Charges Debited by HDFC Bank
My account has been debited twice with Rs.393 for "AMB CHRG INCL ST & CESS" for NOV2012 & DEC2012 without any prior intimation or alert.

I have never been communicated via Email or SMS for any such charges they introduced.

If they can send promotional emails and SMS to their customers then why can't they send an alert about a new charges they impose; so that customer can maintain the balance before it goes below the required amount.

Kindly process the refund for both these debit transactions otherwise I have to CLOSE my account with HDFC Bank forever.

Sir My Plolicy N o. 11548468 in HDFC Standard Life Insurance.I deposited the amount of Rs25000/- in HDFC Standard Life Insurance on dated 28/02/2013. But HDFC Standard Life Insurance neither alloted me the unit against it nor ready to refund the amount. As per their version they had deposited the amount in their suspense account and they will allotted the unit on my premium due date.i.e 12/03/2013.
Sir, i want that if as such policy was having by HDFC Standard Life Insurance than why it has not been conveyed to the customer while depositing the amount.
Sir, either they have not allot the unit.hence they should returned my amount with interest at least saving account interest.
With Regards'
Abhijit Roy Choudhury
My Plolicy N o. 11548468 in HDFC Standard Life Insurance.
MY MOB No: [protected], [protected]

Dear Sir,

There have been 9 fraudulent transactions happened from my HDFC salary account on 4th of March, 2013 between 4:44 am to 4:56 am in SBIPG at Billdesk.com. I have lodged a complaint on the same with the HDFC phone banking. However, there is nobody giving me a solution understanding it is a ‘Fishing’ issue and I seriously doubt that Bank has shared my credentials somewhere that has resulted into this fraud transactions took place at a time when I was sleeping!

Mentioned below is the detail about the transaction occurred and the amount debited each time.

Time of Transaction (Hrs: Minute: Second) IST Amount Debited
4:44:27 AM Rs3,385.00
4:55:32 AM Rs3,400.00
4:55:40 AM Rs3,385.00
4:55:44 AM Rs3,385.00
4:55:51 AM Rs3,385.00
4:55:55 AM Rs3,385.00
4:55:59 AM Rs3,385.00
4:56:08 AM Rs3,400.00
4:56:09 AM Rs2,255.00
Total Rs29,365.00

Complaint Number (lodged at HDFC Phone Banking):
MUMC[protected]

HDFC Account Number:
[protected]

HDFC BRANCH:
Sahar Road (National House, Plot Number 13/14/15, SAHAR Road Junction, Western Express Highway, Vile Parle-East, Mumbai- 400057

Amount Lost (robbed):
Rs. 29,365

I request for an immediate solution/ action from the Bank and my Money back..

Regards,

Prashant Pandey
[protected]

Hi This is Devendra Kamble,

On 14th Feb There is a false transaction happened in Debit Card.

Rs. 421.28 have been deducted and when i checked the mini statement it showed that it was a DCD Transaction. Today i.e. on 03rd March morning when i visited an nearest ATM I came to know about this false transaction. Would request you guys to get the amount again credited in my account. It's really embarrassing...

Dear All,
This is in regards for the calls from the HDFC Bank collections department for credit card for outstanding bills.
My father, Mr.Asifali Nomani opened a current at HDFC Bank, Bhiwandi Branch, along with the same 21 savings accounts of all our family members.
My father is 62 years old and he did not which documents were signed by him when the sales executive visited our residence for the savings and current formalities.
But without requesting for any credit card he received one.
In Jan’2012, on a family outing in a restaurant, my dad used the credit card instead of debit card by mistake. Unknowingly that he had received a credit card.
My father did not receive any bills or emails for the bills generated until Feb’2013. He started receiving calls for the outstanding payments in the month Aug’2012. Wherein he repeatedly requested to send the bill copies on the email address or courier it on his billing address, but all in vain because he never received any bills on email as the email ID mentioned on the form was wrong.
After several calls received with inappropriate language and indecent hours by both my parents my father asked me to call on the customer services. As the Bhiwandi Branch staff did not help him out, just asked to call on the call centre number.
I rigorously followed up the case with the call centre people, and explained the story every time I called coz the calls were received by different executives. BUT NOBODY HELPED. THEY SAID THEY CANT HELP UNLESS MY DAD CALLED THEM.
Whenever my dad called them on[protected], after a lot of inconvenience, he yet never received the details of his bills.
Finally, my mother received a call once from Ms.Neeta, and she was very polite. She understood the entire episode from my mother and requested for my number. She called me instantly and asked for my address to deliver the bills. As my workplace is in Malad, she could only deliver it, being convenient to receive.
I received the set of all the Bills from Jan’2012 till date on 12th Feb’2013. To my horror, HDFC Bank charged late payment charges month on month. The bill added to Rs.6248/- wherein the swipe made was of Rs.2536/-.
Unwilling, whatever my dad understood from the situation he made the payment of Rs.600/-, Rs.2200/- and Rs.1100/- in Aug’2012, Oct’2012 and Feb’2013 respectively. In total of Rs.3900/-
Yet till date whenever we are trying to resolve the matter calling in customer care, the executives listen to the entire story and when asked to raise a request for waiver, they DISCONNECT THE CALL.
This nuisance is repeated several times. Yet the collection department continues to harass my father by using abusive language.
We really are unable to understand cant the collection check the total amount his current account or check the savings account balance of the entire family???
Cant they check the age of the customer to talk with respect with a 62 years old man????
My dad never asked for a credit card neither he was informed about it.Why??
And what is the use of the customer services helpline if they cant help the customer at all???
Request you to resolve this issue at the earliest as now my dad is fed up of receiving the calls from the collection department and is also unwilling to pay the bills as he was never informed prior about the bill details!!!!

Thanks & Regards’

I WAS THE EMPLOYEE OF HDFC STANDARD LIFE INSUARANCE COMPANY LTD. AND I JOIN THE COMPANY 1 AUGUST 2011, AND I TAKE THE RESIGNATION ON 18 JAN 2012, SO TO THE SETTLEMENT OF EPF I CONTACT TO THE BRANCH AND HEAD OFFICE . BUT I HAVE NO SATISFACTION REPLIED . AND I HAVE NOT GOTTED MY PF NO. , SO PLEASE FOR GOTTED THE PF NO. AND SETTLEMENT THE PF . GIVE US TO A WELL PROCESS.......


NAME- JAGPRAVESH SHARMA
EMP CODE- 80027
DESIGNATION -DSM
CONTACT NO. [protected]

Respected sir/medom
this is sumit kumar from joda kedujhar orissa.i was worked as sale excutive in hdfc bank merchent services since 25/8/11 to 3/12/12 and i appled for my p.f.and also filled my p.f letter and also send to hbl mumbai office which was sent by your office.sir/medom i just want to know whats my p.f's current status.plz do me on my email id.of my p.f's status .i was sent 16/2/13 .my p.f a/c no.mh/45327/ i m waiting for your reply.plz do help its toooo urgent 4 me .

Warm regrd
sumit kumar
emp.cd-S40695
email.id.[protected]@rediffmail.com
cntct.no-[protected]

My self MdAli Zinnah.iam working releationship manager in Yes bank chennai I Apply for personal Loan thru Hdfc Bank
I take a Personal loan from HSBC Bank Last 6 years back around 2007 But i finished Loan Emi 2009,HSBC bank issued me NO DUES Certificate.
But my name is in CIBIL and due to some Consumer Loan dues pending ,But Iam not getting any Consumer loan from any bank even from HSBC also.
My Pan No: AROPM4429 N ,
My Date of Birth: 12/10/1979
My Standard Chartered Credit card no:(OLD Card ) [protected] New card issued from same bank card no is [protected],
So requesting to update and remove from CIBIL so as I can get personal loan from Hdfc Bank

Thanks & Regards
MdAliZinnah
[protected]
zinnah.[protected]@gmail.com

Hi,

I have done a purchase from a shop in Bangalore by using my HDFC Bank Debit card. When the shop guy swiped my card, the amount got debited from my account. But surprisingly he did not get any message and the credit not gone to him. Its been 4 working days since this has happened. Till date the reversal not happened to my account and same time the vendor did not get the credit.

Vendor is asking for the money now but where in it is already debited from my account!

Request to look into this.

Regards,

RAVI

Hi my name is john... my salary account is with hdfc bank.. I don't no the reason why they deduct Rs.827 from my account... one of the hdfc employee said that this deduction is due to demat ... however the thing is that i dont have a demat account or any connection regarding demat....still i dont know why they do it ... so please register my complaint regarding thisssssss

On 28-01-13 I applied for Online Life Insurance Policy of HDFC Standard life. As desired by HDFC Standard life I had submitted soft copies of following documents over a period of next one week:
1. Cover note with my passport size photograph affixed on it.
2. HDFC life Click2Protect - signed illustration form
3. Proposal form HDFC life Click2Protect signed on all the pages dated[protected]total 7 pages). First page having signed photo.
4. Declaration to HDFC standard Life Insurance Company wrt Health and unavailability of any investigation reports done some 17 years back dated 01-02-13.
5. Declaration to HDFC standard Life Insurance Company wrt Life Insurance Policies in force dated 29-01-13
6. Declaration to HDFC standard Life wrt Cancelled Life Insurance Policy of Max New York Life dated 06-02-13.
7. Copy of last premium receipt of Max New York Life paid in 2011
8. The Respiratory Disorders Questionnaire - duly filled and signed by me dated 06-02-13
9. Blood test reports (6 Nos.) dated between July 2011 to Sept 2012.
10. Salient findings of blood tests - Presentation in a table of the important tested parameters.
11. Passport
12. Copy of Form 16 for AY 12-13 as income proof.
13. PAN card

I received my Policy document without any updation of the information on 15 Feb 13 by courier. This document doesn't contains the declarations submitted by me. The declarations submitted by me were crucial in confirming me Insurance Policy. then whey are they not a part of th ePolicy document. Moreover in the Policy document my photograph, place of birth, identification mark are missing, if HDFC Standard life was not having any intention to put hese details in the Policy document then why had they asked for these informations.
Against my online complaint on 20 feb 13, i received an autogenerated email assigning me the number <AUTO> 'HDFCSL=980-670' . After passage of four woking days i didn't received nay response fro HDFC standard life. When i claled the helpline then they are asking me to visit the nearest branch for corrections in the policy document, which i doubt. Whe the policy is online, payment is online, all the documents submitted online then what is the need to visit the branch.

I blame myself going to HDFC standard life for online policy. All the nice advertisements by this company are there to fool the innocent customer. the intentions of this company are to safeguard the company only and cheat the customer, in case someone comes to them for insurance claim, they can easily challenge the the claim of the innocent dependents of the insured person..

I had taken HDFC life click to Protect Insurance Policy worth 50 lakhs on 28 january 2013. I paid the premium also through netbanking. As requested by HDFC Standard life I submitted all the document signed on all the pages through email. The proposal form also contained my signed Photograph. I was issued the policy number XXXX0893, But the Policy document send to me by courier is showing the information submitted online without the updated factually correct information submitted in the scanned proposal form.

As the Insurance Policy is a legal Document it needs to be uptdated with the submissions made by the customer till the date Policy is issued. To start with, my middle name is missing from the Policy Document. My full name is xxxxxx KUMAR xxxxx, which is the same as identity proofs submitted to HDFC life online/via email, and submitted in the signed Proposal Form.

I requested them to update my Policy with my full name. Moreover as it was not asked in the Online form but later on I had filledup the Identification mark, Place of Birth in the hard copy and sent them the scanned copy. Further I had also corrected the values of Policies held by me and had signed in the form. I also send them The list of corrections/ updation undertaken in the Proposal form, but they are not responding.

I sent and online query on 20 feb 13 and an auto generated complaint no. was <AUTO> 'HDFCSL=980-670' assigned to my complaint. this remained unanswered for 4 working days till today.
I had submitted to HDFC standard life the following documents by email/online uploading.

Cover note with my passport size photograph affixed on it.
1. HDFC life Click2Protect - signed illustration form
2. Proposal form HDFC life Click2Protect signed on all the pages dated[protected]total 7 pages). First page having signed photo.
3. Declaration to HDFC standard Life Insurance Company wrt Health and unavailability of any investigation reports done some 17 years back -dated 01-02-13.
4. Declaration to HDFC standard Life Insurance Company wrt Life Insurance Policies in force dated 29-01-13
5. Declaration to HDFC standard Life wrt Cancelled Life Insurance Policy of Max New York Life dated 06-02-13.
6. Copy of last premium receipt of Max New York Life paid in 2011
7. The Respiratory Disorders Questionnaire - duly filled and signed by me dated 06-02-13
8. Blood test reports (6 Nos.) dated between July 2011 to Sept 2012.
9. Salient findings of blood tests - Presentation in a table of the important tested parameters.
10. Passport
11. Copy of Form 16 for AY 12-13 as income proof.
12. PAN card

My argument to HDFC life is that when i am so clear in declaring about myself then why are they also not clear in making my declations a part of the Policy docuemnt. If in any untoward situation, if HDFC life denies about any declaration submitted by me then i stand a loser.
HDFC standard life is only safeguarding its legal position in issuing me the Policy document by not putting the complete signed photographed Proposal form. They should aclnowledge the declarations submitted by me a part of the policy document. This should also update the information submitted by me through signed proposal form.

I am very disappointed by this attitude of HDFC standard life and will not recommend anyone to take the Insurance policies of this compnay.

Hi,

I am a Personal Loan customer for your respective Bank.

Loan A/C # :[protected]
Name :- Parth Deepak Udeshi
I have missed one of your payment for month of January'2013 for Rs.5478/-.
I have been geting calls from Collection dept. for the same since 1month following up to make payments.
I am trying my level best to make payment on the acc but due to sick parents @ home I am unable to make the payment. I have my dad who is suffering from Cancer and I am arranging heavy amount for his treatment. I understand Hdfc has helped me with personal loan @ the time when I needed.

I had a heated argument with Collection guy today morning & he has given me a deadline to pay the amount by 04:00pm in evening. I won't be able to arrange the money I said, so he threatens me by saying that " Main dekh lunga abhi mujhe kya karna hai, aapka bahot natak ho gaya hai ". I am afraid that he will send someone to my home address & create a scene which is not good for my parents health, I am trying my best to arrange for arranging the payment. I just your assistance in informing the collection guy to wait for sometime & I will arrange for money.

I need you to call me urgently as I am afraid. Its a life threatening statement & I feel harrased. Before I approach Police I thought of getting assistance from you'll.

I have spoken to one of your res from Customer Care (Personal Loan dept) she says that she has escalated the complaint but I haven't received any call yet.


Contact me on # [protected] at urgent basis.. Please ..



Thanks & Regards,

Parth Udeshi I [protected] I