| Address: South Delhi, Delhi |
Dear Sir/Madam,
I Renu Rani, having a salary base saving account in your bank bearing Account No. [protected] & Cust. ID No. 33259798. My salary base saving account was opened on 04th August,2009 in Greater Kailash-I Branch. In my account on 25.01.2010, an amount of Rs. 100/- was debited first time for Franking Charges for Demat Account, whereas I havn’t applied for that kind of services, even I didn’t received any kind of correspondence regarding Demat A/c on my registered address. But still these charges were debited. Matter is not over yet even after that, in every month of February of 2011,2012 & 2013 annual charges were also debited to my account. Transaction of 2010,2011 & 2012 were not noticed by me , because it’s a running account & too many transaction were happened in that account and I never noticed it. But on 18.02.2013 when I checked my account via online banking facility for available funds in my account, there was a available balance of Rs. 633.92 till 13.02.2013 but that was debited for “Depository Charges Jan 2013†on 14.02.2013, so there is a “ nil†balance in my account.
Just after checking my account balance I called to customer care executive & explain them the issue regarding my account, but they didn’t responded to my query positively.
The details of amount debited to my account for Depository Charges till date is herein mentioned below:
Date- Amount- Ref. No.- Particulars
1. 25-Jan-2010 100 0000000 Franklin charg-ND09221227
2. 18 –Feb-2011 827.25 6480017 Depository charg-JAN[protected]
3. 13 –Feb-2012 126.84 0404091 Depository charg-JAN[protected]
4. 7-March-2012 700.41 0404091 Depository charg-JAN[protected]
5. 14-Feb-2013 633.92 4674371 Dept charg-JAN[protected]
Now, I request you to kindly lodge my complain for the above mention issue & refund the above mentioned amount along with applicable interest as soon as possible, otherwise I need to take some legal action under consumer protection act.
Applicant :
Renu Rani
Cust. ID. 33259798
Account No. [protected]
Aug 13, 2020
Complaint marked as Resolved
hdfc bank saving salary account — wrong balance deduction in account
Hithis is prashant and my salary act no [protected]...& atm no this...[protected]...
sir
my pro i have 4000 rs in my act so i was withdrow 3000rs but bal not get. ATM show some network prob after few mintes i was re_enter ATM 1000rs i get this money but manlly pro this i have not get 3000rs but 3000rs not in my acut .and mini statment show u have recive 3000rs ...
so pls help me ls pls chaked this problem . & solvedthis quary...