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HDFC Bank Complaints & Reviews

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Updated: Apr 15, 2026
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D
dhana.infotec
Feb 20, 2013
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Address: Chennai, Tamil Nadu

Hi Sir,As I am the HDFC Bank customer for past 3 years.Today morning(19/02/2013 09:30 AM)I tried to take bank statement for the period of last 3 months,but there will be error while retrieving data thru netbanking. So I approached to HDFC Bank(DLF IT SEZ,Chennai -15,Tamil Nadu). But the person(seems he is the manager)harrasing me and not even properly respond to my queries. As I told,I need the statement as very urgent.He didnt respond at all.He said if bank statement is not generating thru netbanking, to contact phonebanking or net banking. As I told them i need it very urgent, he finally give me one request form and ask me to fill the form.Also he said he will after 04:30.

My queries are:

Is this way HDFC bank can treat the valuable customers?

Is this is the process for getting bank statement for long time?

Can someone from HDFC team advise me


Thanks and regards,
Dhananjayan

HDFC — Worrest Service

Hi,

I am totally irated with HDFC Customer service, I tried to ask bank timings.

I had a talk with 4 support persons they routed me in wrong way towards IVRS.

this is very damn thing.

my customer ID:24893127

please look in to it. I wish it should not repeat again.

Regards,
Raju.
Dear Dhananjayan,


Regret the inconvenience caused to you. I request you to write to [protected]@hdfcbank.com with your account and contact details, details of the branch you visited and reference number : TTU[protected] . Will look into it and get in back to you. - Bejoy.


Regads,
HDFC Bank Customer Assistance.
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    SVSKUMAR
    from Delhi, Delhi
    Feb 19, 2013
    Resolved
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    Resolved

    Address: Gurgaon, Haryana

    Hi,
    Daily I am getting more than five calls from the executives regarding credit cards for HDFC banks. Just i had received call from this number [protected]. The matter is same. more times I refused the same but the phone calls are received by daily basis. what is the action to be taken after that... can i make a compliant/ FIR for the same.
    Aug 13, 2020
    Complaint marked as Resolved 
    Dear Mr.Kumar!

    We regret to note the comments expressed with regard to the promotional calls received at your end soliciting your interest for a HDFC Bank Credit card. We assure you that the same is being investigated as appropriate. we request you to provide us your contact number to enable us get in touch with you to address you further in this regard. You may also write to us at customerservices.[protected]@hdfcbank.com and we shall assist you.

    Anay
    HDFC Customer Assistance
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      kanav singh
      from Mumbai, Maharashtra
      Feb 18, 2013
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      Address: Jammu, Jammu and Kashmir

      Sir

      I am having a hdfc bank account and from the last few months ,they have been deducting money from my account without any proper justification and without my knowledge..

      I just checked my bank account details and found out that just in the last month they have made 3-4 deductions without my knowledge..All of the deductions are unjustified .Whenever i deposit money in this account,The HDFC bank deduct some amount money the next day..

      Just in january there were 4-5 deductions like this....


      Date Narration . Value Dt Withdrawal Amt. Deposit Amt. Closing Balance
      ******** ********************************** ******** ***************** ************** ****************
      04/01/13 3RD PARTY CASH TXN INC ST & EC 161012 [protected] 04/01/13 110.50 731.06

      09/01/13 BRN CASH TXN CHGS INCL ST & EC 240912 [protected] 09/01/13 74.33 97.73

      13/01/13 AMB CHRG INCL ST & CESS FOR OCT2012 [protected] 13/01/13 386.75 2,090.98

      29/01/13 FEE-TXN DONE AT OTHER BANK ATMS-NOV [protected] 29/01/13 69.39 159.54

      30/01/13 BRN CASH TXN CHGS INCL ST & EC 271112 [protected] 30/01/13 110.50 49.04

      02/02/13 IPIN REGEN CHRGS FOR [protected] [protected] 02/02/13 49.04 0.00

      16/02/13 3RD PARTY CASH TXN INC ST & EC 051212 [protected] 16/02/13 110.50 2,489.50





      They make these deductions 3-4 times every month with the name ST And EC charges.I just need to know what kind of charges are these?

      As you can see in the details ,they have made the deductions for the month of october and november last year but again in January they made the deductions for october and november for no reason.These are unexplained charges.They are deducting my money for no reason.

      Please provide me proper help as just in the last 45 days only they stole Almost 1000 rupees without my knowledge and without any reason...

      I am fed up by these charges and want to close my HDFC bank account now..I can't let them take away more of my money

      HDFC Bank


      MR. KANAV DEV SINGH CHIB
      Account No : [protected]

      +91 [protected]
      Aug 13, 2020
      Complaint marked as Resolved 

      HDFC Bank — Uninformed withdrawal

      An amount of 110.30 have been deducted from my HDFC bank account when an amount of 1000 was deposited from another city. The description was "3RD PARTY CASH TXN INC ST & EC". I was not informed of any such taxation nor did they ask for any confirmation or permission before deducting this amount.
      havet u read the form clearly before opening the account and now blaming the bank.in every private bank if a cash is deposited from other city transaction charg is to be lewied

      HDFC Bank — bank deduct cash

      Respected sir,
      I have an account in hdfc bank for the last two year, for the last two
      Year every month i am doing transaction, as my salary also
      coming in this account,
      but on 22/08/11 bank has withdrawn 10000/- from my account,
      without any information, Now they are not responding to this
      I request you to please help me, the details are as follows,

      22/08/11 NWD-[protected] -GHAZIABAD[protected]/08/11 10,000.00

      sohit gupta
      1601, new panna puri, garh road
      hapur, distt. ghaziabad,U.P.
      ph.[protected]
      Dear Sir,

      This refers the housing loan which we got from your Home loan Branch Bhotyaparo Haldwani Distt- Nainital Uttrakhand India. The manager and co –staff along with A lawyer which was registered by the Bank named-Mr. Birkhani. They all are not faithful to the customer. Normally people approaching to Private Banks like you for smooth transaction but if the Staff posted like in the particular Branch of yours, the people will lost the confidence on the bank.

      The fact which I have faced on 09.09.11 for receiving the cheque from your lowyer is as follows;-

      1-As advised by your Mr.Alok for collecting the cheque from your nominated Lawyer.
      2-We have requested to the lawyer in the morning to hand over the cheque to the seller.
      3-He replied I will get the registration done of your house myself you cannot get this thing done through other agency.
      4- We have requested to him as bank have not infomed to us about this before so we already hired another agency for doing the needful.
      5-We further requested to the lawyer that this cannot be done through you as the document were already been submitted to another agency, However you can check that the draft is made as per norms of the bank.
      6-Even then he was not agreeing and handed over the cheque after several verbal request to him in the evening by 15.00 hrs which was delayed our house registration activity and several harassment to us.
      7-More than this he have charged Rs, 2300 (Two thousand three hundred) without giving receipt of the same was asking go and get the receipt from the Bank.

      You are here by requested to advice your staff to improve their working style and if there is no system than make a fool prove system so that the system only will work. This lawyer may please be suspended immediately and can be replaced by a honest lawyer. Who will save the reputation of the bank and make nice relations with the customers.

      Your soon action in the matter shall be highly appriceated.

      Please inform us the action taken by the Bank.

      Gajendra Singh.
      Mail [protected]@yahoo.co.in

      This all have happent in front of Me.

      Basant Ballabh Bachkhati.

      Mail [protected]@yahoo.com
      Date Narration . Value Dt WAmt. Closing Balance
      04/01/13 3RD PARTY CASH TXN INC ST & EC 161012 [protected] 04/01/13 110.50 731.06

      09/01/13 BRN CASH TXN CHGS INCL ST & EC 240912 [protected] 09/01/13 74.33 97.73

      13/01/13 AMB CHRG INCL ST & CESS FOR OCT2012 [protected] 13/01/13 386.75 2, 090.98

      29/01/13 FEE-TXN DONE AT OTHER BANK ATMS-NOV [protected] 29/01/13 69.39 159.54

      30/01/13 BRN CASH TXN CHGS INCL ST & EC 271112 [protected] 30/01/13 110.50 49.04

      02/02/13 IPIN REGEN CHRGS FOR[protected] [protected] 02/02/13 49.04 0.00

      16/02/13 3RD PARTY CASH TXN INC ST & EC 051212 [protected] 16/02/13 110.50 2, 489.50
      Dear Kanav,

      Your email has been received by us. Our bank official will respond to you soon.

      Regards, Anay - HDFC Bank Customer Assistance
      This Bank is cheater and fraud I will never recommend to keep relationship with this bank nor open open account in this bank.

      HDFC is making fool to customer and charging money unnecessarily by giving reason AMB, Cash Deposit etc.

      Guys don't close all your account in this bank and open in IDBI, ICICI or any other Public sector bank which is better than this bugger Banker.

      I am having relationship with this bank but will break-up immediately.

      Thanks- Pratap
      04 apr 2013 AMB CHRG INCL ST & CESS FOR JAN2013   04 apr 2013 140.74   0.00
      I have account in hdfc bank.Yesterday, without my knowladge and any proper reason they deducted money from my account, do they have rights to do that? isn't cheating?.can say that this banking serviece is not good.
      If they didnt revert my money back will never do any transaction in this banking serviece and will close my account..
      info: 04 apr 2013 AMB CHRG INCL ST & CESS FOR JAN2013   04 apr 2013 140.74   0.00
      ac.no:[protected].
      They did the same for me.. :(

      FEE-TXN DONE AT OTHER BANK - 13May

      and the best part is, they say 13may. and they have made deduction on 29 June. I have verified statement on July1st. Now I am not aware of what was the transaction on 13May. And they do not give statement of 2 months back.

      bank..
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        Nawaz Ali sayyed
        from Bengaluru, Karnataka
        Feb 17, 2013
        Resolved
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        Resolved

        Address: Nashik, Maharashtra

        Sir, I have taken a personal loan from HDFC bank in 2005 as my father was terminally ill and suffering from a dreaded disease of Stomach Cancer. Since I was working in a MNC i had no issues in paying the EMI's. But due rescission my company closed down its operation and i was left jobless and could not pay the remaining amount. I am constantly trying hard to rework my finances but its not working.
        Since last three months I am receiving phone calls from a number who claims to be a bank employee. The no is[protected] and the caller a lady called Ms shweta hurls abuses. She has contacted everyone including my wife, my mother and well as friends on my facebook A/c.
        After the demise of my father my mother a heart patient has gone into depression and she hears these kind of abuses daily from the lady. If anything goes wrong the entire responsibility will be of the bank and i would have no choice but complaint to police authorities. I am in the process of arranging funds to settle A/C . But it will take at-least three months.
        Sir kindly do the needful to stop this with immediate effect
        Regards
        Nawaz Ali
        [protected]@rediffmail.com
        Aug 13, 2020
        Complaint marked as Resolved 
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          A
          annu_sonu
          from Pune, Maharashtra
          Feb 15, 2013
          Resolved
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          Resolved

          Address: Pune, Maharashtra

          I am a credit card holder of HDFC bank and my card no is [protected]. Today i got a call from Ms Archana from their recovery department to pay the one month pending amount. I politely told her that i will pay the entire amount with in a week time as soon as i reached Pune, instead of that she started threatening me saying that i have to pay this AMOUNT BY TOMORROW other wise she will forward my case to civil.

          when banks charges us the interest on late payment and i am ready to pay with that late payment interest than why i am getting a Threatening call from them.

          I have done the same complain on hdfc customer care support with complain No.[protected].

          This type of call is not at all accepted from such a reputed bank like HDFC.
          Secondly, who had give her the rights to threaten any one just on one month due payment.

          Kindly treat this mail as my complaint against that call AND against that Ms. Archana.
          Waiting for your reversal and action taken on this...

          Thanking You
          Annu
          Aug 13, 2020
          Complaint marked as Resolved 

          hdfc creditcards — giving threatening

          sir
          i hav applied for a hdfc creditcard but unfurtunatly i couldnot got it though iam an advocate .From last months some of your collecting agents giving threateningand used slangs over phone from ur kolkata office to pay the outstanding amount of my creditcardsf.I hav also registered a fir in policestation.
          Sir,

          Kindly send me the statement of my Credit card no.[protected] for the month of July, August and September-2008 as I deposite Rs.20000/- for the above said no.cards bill at CP branch at New Delhi. but can not recievd the billing statement for the same.

          with warm regards
          Ishwar Singh
          823/34 Vijay Nagar
          Circular Road
          Near Raj dharam Kanta
          Rohtak-124001
          Haryana
          Mobile No-[protected]
          Telr No.[protected]
          I am dealing with your Bank last five years and i am fully satisfy but last two years i am facing regular
          problem in my account. I have registered my complaint in your callcentre but no response from your side.Now i interested to reconcile my account with you so that payment can be done otherwise i will not relrease any payment to you.My Cards no [protected]
          I was offered a free credit card as i was having account with HDFC Bank, Bistupur, Jamshedpur(formerly centurian bank, Jamshedpur.I had applied but till now no information has come to me.I will be greatful if yiu can let me know the present status.
          I got a call from your office by mobile no.-[protected] regarding confirmation of some one's address.
          When I asked why she is confirming the same, she used bad words like nonsense etc. I am unable
          to understand why should I listen such words, even I am not your customer, but a very reputed person,
          and I shall take action against it, if you don't take any action against your executive for this.
          Thanks
          Pradeep Singh
          Kindly arrange to change my correspondence address to the following address, as I am unable to keep a track of my outstanding without receiving physical statement :

          Credit Card No.[protected]

          M.Ravi Gopal
          District Commercial Incharge
          Apollo Tyres Limited
          39/1 & 39/2, Shiroli (Pulachi)
          Kolhapur

          Regards

          Ravi Gopal Medapati

          threatening — Bike Threateners at Kalyan Station

          Recently was travelling on bike with my family & kid, was being threatened by a bike & pillion rider, bearing registration number as: MH05- AK- 6906, & threatened to be voilent on not giving way to ride other vehicles on the road. KINDLY PENALISE/ CANCEL THE LICENCE HOLDER.

          Thanks & Regards,

          Jagdish Singh
          [protected]

          HDFC Credit Card — Threating from Bank Representative

          Dear sir,
          my name is kaushik kanjilal and my credit card. I have threating and wrong coments from the bank represntative Regularly to this no. [protected]. they said to me that they will send to my home some "gunda" and they will collect the stallment money to me by force.I pay the stallment per month regularly but i stopped the payment from one month because of A/c statement. Bank don't send to me any information and statement of my credit card A/c.some time i try to know about my A/c from mr. pravakar (HDFC Credit Card Representative, exibition road, patna branch) but he didn't responce of my ph. calls.I am really hert that type of behaviers from the Bank. sienc that time my mom suffering from the hipertention. so i kindly request that please take legal action on the bank and solve my probelem.
          I cant think that these are the type of world class Banking which HDFC Bank advertise us.
          Thank you.
          deer sir, I had closed my hdfc credit card no-[protected] closing .satlament, but not received my n.o.c I am call hdfc credit card bank managar mr, hemnsu (branch rojore gardan) mobile no-[protected] but no sowles my provelam... . . hellp me ... I cant think that these are the type of world class Banking which HDFC Bank advertise us.
          my name rajesh kumar mittal mobile-[protected] my emial [protected]@rediffmail.com...Thank you...

          HDFC Bank — Threatening

          I have taken a loan of 75,000 from hdfc bank in november 2005.I have paid till october 2007.then i have shifted to hyderabad and paid the amount of 2789 as emi for 4 to 5 months.Because of health problem i could not able the repay the remaining amount.Now some body called from banglore and police station and asking me to call to Mr.Krishna murthi(Lawyer [protected]) and when i called him he told i need to pay 90,000 if i approach through court otherwise if i pay off the court i need to pay 37,000 with in 1 hour.if any body acn help me regarding this pls help me.

          Others — Threatened Call

          Actually I recieved a call from Mobile No:-[protected] on 5th Mar-2011. A girl speaks that we are calling from ICICI bank and we have to send you a courier so please give me your address. She want to talk to a Person who is my uncle and lives in punjab I didn't hesitate and give her my uncle's address. On 8 Mar-2011 again a call from Mobile No:-[protected] recieved on my number and a person said are you (Uncle's Name) I said yah.He said "I have your legal case file and I am calling from Tis Hazari Court Delhi,may i know what is the matter you have against which the case has been filed I said i think you dial a wrong number there is nothing like this issue had arose to me or my uncle.He said to his collegue while I also heared his voice that "trace this number(my number) from where he is talking" and speaks out my uncles adress also and disconnect the phone. Then I trace these numbers these numbers are of some recovery agents in karol bagh.

          No issue like this existed because my uncle or me never take any loan and they are only threatning me by calling again and again.

          PLEASE HELP!

          threatening — Against threatening

          Hi sir i cant share my name n number.But i am in so much trouble that
          some person giving me threatning to open me.they are from orissa and
          always using differene number of orissa docomo holders to sms me n to
          call me.They ll spoil my life if i ll not provide them money.

          They callimg me from +91-[protected] / [protected]

          Dnt open my case publically bt register a complaint to give them
          threatning and tell them not to contact me further else they ll be
          catched by police...
          Dear Team,

          This is to bring kind notice that i am Atul Kumar & I am a Account holder of HDFC bank and my A/C No is [protected], I taken a loan @ 75000 from HDFCBANK & i continuously paid on every month @ 2674 in EMI, but due to some my critical family issues i am not able to pay my loan EMI on time Since last 2 months, but from a couple of day's i got threats calls from loan recovery department location ITO executive name:- Anand Kumar.I politely told him that i will pay the entire due EMI amount with in couple of week, instead of that he started threatening me saying that i have to pay this AMOUNT BY TOMORROW other wise he will forward my case to civil. I've already paid my late payment charges of 770/- along with one EMI of 2674.But instead of this he called me again and again...please suggest what i do..??

          This type of call is not at all accepted from such a reputed bank like HDFC.
          Secondly, who had give him the rights to threaten any one just on one month due payment.


          Thanks.
          Atul Kumar
          Dear sir i am getting calls from[protected], [protected] named Rahul from legal department of HDFC bank, regarding my credit card and ask me to pay 3, 15, 862/- till 15th of may 2013, i told him i don't want to speak them on phone and also told send someone to meet me personally so that i can discuss the same with them, but he said we don't send any person if you want to pay then you courier the cheque at hdfc ghodbunder branch, i told its not possible for me to pay the amt against any clarification, he said if you are not paying money you will face the consequences, as there were no clarification, i have not paid the said amt, on 16th may 2013 Mr.rahul called me at morning 9.30am from [protected], and said you didn't courier the cheque you have to pay it, i want some clarification please send any person but, again he said courier the cheque or i will start a legal proceeding i said you can start the legal formalities, and he disconnected the phone at eve 5.57 called from [protected] and ask about the payment i said you start the legal proceeding he said " tu pagal hai kya re tere maa baap ne yehi sikhaya hai paisa khakar baitha hai tujhe sharam nahi aati " this language he used i told him if you are from legal dept then why are you using this type of language send me some legal documents, you are not sending any of your representative and you are using such type of language, he said tu sirf paise mat bhar phir dekh tu and disconnected the phone.

          now he started calling me on regular basis and whenever i pick the phone he start abusing and calls frequently for 25-30times, so i sisnt pick up the phone now from 23rd may 2013, Mr.rahul has cross the limit he is calling to my office colleague (female) and sayng her that this person is a defaulter, cheating people, he is using others money and not making any payments tel him to pay the amount, my colleague handover phone to me and i spkn with Mr.rahul and said why are you on my colleagues num when i am speaking with you he said you don't pay money i will call each and every person of the office and say the same things even i will upload the same thing on facebook, cibil and wherever you are connected, i said you send any for your representative, he said no i will not you have to courier the cheque, again and again the same conversation starts.

          now i got another calls from [protected] a lady who didn't reveal here name said are you making a payment or not, i said madam atleast let me know your name, she said its enough to know that i am calling from HDFC bank and you have to make the payments, i said it an request please send your representative for clarification hows that possible to pay this amt, she also said the same thing thing that we don't send any representative you have to courier the cheque, i said i wont be sending any cheque.

          Since then now this both are giving calls to my colleague at here home in morning 9.00am and if she didn't pick the phone they continuously calls her, now i am very much frustrated and mentally disturb about all this things, even my colleague she is not coming in the office from 2 days, its causing embarrassment for my, as if know i am unable handle this situation.

          this people make approx 100-150 calls in a day, to me as well as my colleague.
          from following number [protected], [protected], [protected], [protected].

          one thing i would like to add when we call on this number they didn't pickup the phone

          Please help me handle out this situation
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            A
            amitkharjule
            from Bengaluru, Karnataka
            Feb 15, 2013
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            Address: Hingoli, Maharashtra

            RESPECTED SIR/MADAM
            I WAS EMPLOYEE OF HDFC LIFE FROM DEC.2010 - SEPT.2011.
            I WAS RESIGNED IN MONTH OF SEPT.TILL DATE I HAVE NOT RECEIVED MY PF AMMOUNT.
            SIR/MADAM PLEASE DO SOMETHING FOR MY PF AMOUNT.

            NAME : AMIT AMBADASRAO KHARJULE

            COMPNAY :HDFC LIFE

            BRANCH : NANDED

            ADDRESS: AT. RISALA BAZAR POST, TQ.DIST :HINGOLI

            MOBILE NO: [protected] / [protected]
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              nasrin.borawake
              from Mumbai, Maharashtra
              Feb 15, 2013
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              Resolved

              Address: Pune, Maharashtra

              Hi,

              I have Opened salary account in HDFC bank in the year 2008 with Zero '0' minimum balance in hinjewadi branch , later after 7 month they are converted my accounts in saving. on that time average minimum balance is 2500/- for rural area as i have maintained above 5000/-

              But for last year they have debited AQB charges for twice. later i have inquired many HDFC branched but they never give me the write answer. the lady told me that you check with your home branch. Then after i have withdrawal all amount.

              My Contact Number is.[protected].

              My Queries is

              If I am maintaining above AQB then why they are debited.
              I want refund

              Kindly guide me .

              Regards
              Nasrin Sayyad
              Aug 13, 2020
              Complaint marked as Resolved 
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                gurwinderpals
                from Bengaluru, Karnataka
                Feb 15, 2013
                Resolved
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                Resolved

                Address: Mumbai City, Maharashtra

                Dear Team,

                I have a inquiry about any joining date in HDFC BANK. Kindly confirm
                me the same on urgent basis.

                I have join Centurion bank of Punjab at 5 April 2005 and same bank has
                been merger in HDFC Bank.
                My last working in hdfc bank is 25-Jun-2010.
                But i have not received my experience letter as per mention
                dates.Kindly re issues me experience letter as my joining date
                .
                Details are given below..

                Emp id g1448
                joining date 5 april 2005
                last working date 25 june 2010

                [protected]@gmail.com
                [protected]
                ludhiana
                Aug 13, 2020
                Complaint marked as Resolved 
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                  K
                  ketan_thaker
                  from Hyderabad, Telangana
                  Feb 15, 2013
                  Resolved
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                  Resolved

                  AMB Charges Debited by HDFC Bank

                  Address: Mumbai Suburban, Maharashtra

                  My account has been debited twice with Rs.280.90 for "AMB CHRG INCL ST & CESS" for SEPT2012 & OCT2012 without any prior intimation or alert.

                  I have never been communicated via Email or SMS for any such charges they introduced.

                  If they can send promotional emails and SMS to their customers then why can't they send an alert about a new charges they impose; so that customer can maintain the...
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                  sisgarsadik
                  Feb 14, 2013
                  Resolved
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                  Resolved

                  Address: Bhandara, Maharashtra

                  Regarding Pf
                  Sir,

                  This is my second mail regarding my PF closure. My PF no is MH/BAN/211273/79120 submitted on June 2012. Till now i didn't received to my PF Amount any status from company so i want to complaint to submitted and my employed no.91358 and my email id.[protected]@gmail.com so sent to my complaint stuts i request to very very...............
                  Kindly pls do the needful.


                  | Regards | sisgar sadik..
                  Aug 13, 2020
                  Complaint marked as Resolved 

                  hdfc life insurance company — PF NOT RECEIVED

                  I APPLIED TO TRANSFER MY PF FROM HDFCSLIC TO METLIFE LIFE INSURANCE COMPANY IN AUGUST 2010.
                  BUT WHEN I APPLIED FOR PF IN THE METLIFE IN JUNE 2012. THEY REJECTED THE CLAIM BECAUSE MY PF HAS NOT RECEIVED IN METLIFE FROM HDFCSLIC.
                  ITS MORE THEM TWO YEARS HAS PASSED. PLS HELP TO SOLVE IT.
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                    sidharth shanker
                    Feb 13, 2013
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                    I transfered mony from My HDFC Bank A/C [protected]throuth NEFT transfer to [protected],IFS Code UCBA0000575 on 7th Feb 2013.
                    Not yet credited to that account.

                    Pls help me.

                    Sidharth Shanker
                    Hello Mr. Shanker! We have taken up your query with our concerned unit and we will revert to you soon. We request your patience in the interim.

                    Bejoy
                    HDFC Customer Assistance
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                      SANTOSH PATRO
                      from Mumbai, Maharashtra
                      Feb 13, 2013
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                      Address: Mumbai City, Maharashtra

                      I LOST MY HDFC CREDIT CARD PIN, PLS ARRANGE TO PROVIDE THE SAME

                      KIND REGARDS

                      SANTOSH PATRO
                      CELL - [protected]
                      Hello Mr. Patro! We have taken up your concern with our Credit Card Team who will contact you to address and resolve your concern. We request your patience in the interim.

                      Bejoy
                      HDFC Customer Assistance
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                        writer daya
                        from Ernakulam, Kerala
                        Feb 13, 2013
                        Resolved
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                        Address: Chennai, Tamil Nadu

                        Dear Sir,

                        My name is S. Dhayalan working in a private organisation for the past 7 yrs. I have applied for a Personal loan all of sudden my application has got rejected. Due to this i am not in position to get the Loan. I was maintaining Hdfc salary account for the past 5 yrs but still their is no black remark in my account. As confirmed by the hdfc loan dept. they are my name is short listed in the Cibil so that only my pl has got rejected. I want to know the clear picture of this. Pls help me.

                        PAN card no is -BLBPD9004J
                        Contact No is - [protected].

                        Regards/Dhayalan.S
                        Aug 13, 2020
                        Complaint marked as Resolved 
                        Hello Mr. Dhayalan! We have taken up your query with our concerned unit and we will respond to your email address that is registered in our records soon. We request your patience in the interim.

                        Bejoy
                        HDFC Customer Assistance
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                          shalinisingh85
                          from Gurgaon, Haryana
                          Feb 13, 2013
                          Resolved
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                          Address: Gautam Buddha Nagar, Uttar Pradesh

                          Dear Sir/madam,

                          I have a complain for Hdfc life & really need your help.
                          I have an insurance policy with this company, my policy number is 15540172 & i bought this policy in November 12.
                          Today i m sitting on Fab 13 but still i dont have correct documents in my hand.

                          My problem is that before i get the original policy documents, i got emails from the Hdfc life by misaddressing me Mrs Shalini singh...

                          I sent my reply that my name is Ms Shalini singh NOT Mrs, please make it correct & i also called to customer & warn them that if i'll get the same problem in my original policy documents when i'll get them then surely i'll ask you to cancel my policy...
                          But Hdfc has repeated same problem again & again & they send me wrong documents with pronouncing me Mrs. Shalini singh.
                          after calling 100 times i got my documents in jan 13 BUT with the wrong name & title.
                          again I sent saveral emails & called may times to HDFC to rectify but didnt get reply.
                          one day again i emailed them & warn that i m going to consumer court & then i recieved an email from HDFC life ,they said i'll have to return policy documents any nearest branch of Hdfc life & they will resend new & correct documents & i'll get them within 10 days.
                          but after 1.5 month latter to i have recived a courier from Hdfc life BUT the documents are still same.there is no change.HDFC has returned me the same documents.
                          i tried their costumer care many times but their executives misbehaved with me,they put me on hold every time for 20-25 miniuts & then cut the call.
                          now i m out of patience & i m really tired with all these.
                          now i want to cancel my policy & want my money back with interest.
                          Please please help me out

                          with best regards,
                          Shalini Singh
                          [protected]
                          Aug 13, 2020
                          Complaint marked as Resolved 
                          It is my biggest mistake to invest in hdfc life young star. They ate my ninety thousand rupees in the form of fees in 4 years and fund is miss managed. I don't think I will get the money that I have invested.. forget about growing my money!! I will never suggest HDFC bank. worst bank.
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                            sreen98
                            from Delhi, Delhi
                            Feb 12, 2013
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                            Address: Bangalore, Karnataka

                            THIS IS VERY BAD THING THAT HDFC CARD MY BROTHER USED CARD FOR 2K AND HE MADE THE PAYMENT AND HE SETTLED THE CARD IN 2008. THESE NOW WENT TO MY NATIVE AND COLECTED INFORMATION ASKING HIM TO PAY 15 K .THIS IS UNFORTUNATE AND VERY BAD THING THIS BANK IS DOING. I DONOT NO WHRN THIS HDFC WILL GO FROM THE PUBLIC.

                            IN BANKING SECTOR HDFC IS THE WORST BANK TO TORTURE TH INNOCENT PUBILC. I HOPE ONE DAY THIS BANK SHOULD GO FROM PUBLIC

                            RAMAMOHAN P
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                              sridhar.talari
                              from Mumbai, Maharashtra
                              Feb 12, 2013
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                              Address: Gulbarga, Karnataka

                              Respected sir,

                              My name is Mr. Talari. Sridhar sir, with out my intention medical police is
                              Added to my credit card [protected] and the police no is[protected] and amount is deducted and tying to deducted amount from my account [protected]. Please cancel the medical police and auto pay deduction and refund the money to my account which is deducted.

                              Sir I canceled my credit card due this problem and I never used the credit card and I never registered for auto pay deduction. I informed to hdfc bank several times I have done the mails and I made phones to call centers no body taken the action since from five months please, please do need full and please refund my deducted amount to my account.

                              Note: reference complaint no [protected] , [protected]

                              Thanking you sir,
                              Talari Sridhar
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                                sukhjit singh manhas
                                from Kolkata, West Bengal
                                Feb 12, 2013
                                Resolved
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                                Resolved

                                Address: Gurgaon, Haryana

                                I am banking with HDFC bank from 7 years i never had any problem with my banking with HDFC bank before even if i had a problem like posting of stolen checks on my account with the HDFC banks own problem i still continued my banking and even i increased my banking with hdfc and continued buying more services from hdfc .Now i keep savings account ,demat account and credit card account with HDFC. i preffered HDFC over other banks as i had feeling the nature the HDFC BANK give us service is very much customer friendly. but i was shocked with the malpractice used by HDFC bank credit card department in just disbursing its loan.. follow the story below.

                                i had received a call from HDFC CREDIT CARDS and they were offering me loan against my credit card upto 1 lack on my credit card . i needed some money for my personnel purpose and they were offering me it 1 lakh without any transaction charges or file charges .before opting for a loan i had confirmed with the representative on phone call about pre-payment penalties on my loan. they said its 3% of the amount which would be left when i will be making payment i confirm this thing with two people who offered me the loan and on the other call which came for the confirmation. they said sir there would not be any other charges.i said ok please put the offered money in my account.
                                . i inquired the credit card department regarding this issues so i received a E-mail which states that ,the service charge which is being put according to the GOVT. new law which put the charge on all banking services.
                                i have no idea about what is the definition of service which HDFC bank following and more to it.
                                help me understand when i am making a payment using your Hdfc bank savings account to credit card which part of the service i am availing from you.
                                apart from it when i took a loan our contract clearly mentions there would not be any other charges more than 3% would be levied on pre-payment of loan but now HDFC bank is asking for total loan amount +3 % of prepayment charge +15% of taxes on prepayment of loan

                                [protected] this is my credit card no.
                                Aug 13, 2020
                                Complaint marked as Resolved 

                                HDFC Bank — Service Charge on Credit Card

                                On numerous request from HDFC sales personel, a credit card was issued to me with a agreed terms that no Service Charge will be imposed on me till one year of its transaction. But It was surprising to receive an statement showing Service Charge within next 15-30 days after issue of the card.

                                HDFC Bank — Regarding Info

                                I have a corporate salary account in HDFC Bank. I just want to know whether Bank lockers are avilable?? How much do they charge for keeping the jewels in Lockers? Please let me know other information regarding the same.

                                HDFC Bank — service charge on credit card payments

                                I am banking with HDFC bank from 7 years i never had any problem with my banking with HDFC bank before even if i had a problem like posting of stolen checks on my account with the HDFC banks own problem i still continued my banking and even i increased my banking with hdfc and continued buying more services from hdfc .Now i keep savings account ,demat account and credit card account with HDFC. i preffered HDFC over other banks as i had feeling the nature the HDFC BANK give us service is very much customer friendly. but i was shocked with the malpractice used by HDFC bank credit card department in just disbursing its loan.. follow the story below.

                                i had received a call from HDFC CREDIT CARDS and they were offering me loan against my credit card upto 1 lack on my credit card which had a limit 1.40 lakh. i needed some money for my personnel purpose and they were offering me it 1 lakh without any transaction charges or file charges .before opting for a loan i had confirmed with the representative on phone call about pre-payment penalties on my loan. they said its 3% of the amount which is would be left when i will be making payment i confirm this thing with two people who offered me the loan and on the other call which came for the confirmation. they said sir there would not be any other charges.i said ok please put the offered money in my account. since then i am making over payments on my credit card without even noticing they are charging me 15 % of the service charges on the payment which i am making.
                                i am also using my credit card for making purchases so i make over payments so that AFTER SATISFYING THERE LOAN CHARGES WHICH WOULD BE (principal + interest payments) that should be applied toward my card balance . and after satisfying every thing rest should be kept as credit balance on my card account.this is the clear case of harassment from HDFC bank to me. i inquired the credit card department regarding this issues so i received a E-mail which states that ,the service charge which is being put according to the GOVT. new law which put the charge on all banking services.
                                i have no idea about what is the definition of service which HDFC bank following and more to it.
                                help me understand when i am making a payment using your Hdfc bank savings account to credit card which part of the service i am availing from you.
                                apart from it when i took a loan our contract clearly mentions there would not be any other charges more than 3% would be levied on pre-payment of loan.
                                my phone no is [protected] contactable time / 4.00 pm to 6.00 pm or use my email to follow the resolution.
                                [protected] this is my credit card no.
                                I hope resolution would be made without any legal action against your bank more to it you will loose a faithful customer who was wishing to grow relationship with your bank in upcoming time.
                                Dear Mr. Sukhjit,

                                Thanks for sharing this valuable information.

                                Like you, I am also banking with HDFC bank from 7 years and never got any issues until Nov 2012. I was shocked when I got to know that my account was debited twice for AMB charges of Rs.280.90 each for the month of Sep & Oct 2012 without any intimation or alert (follow this link for more info: http://www.consumercomplaints.in/complaints/hdfc-bank-amb-charges-debited-by-hdf... )

                                I also have two Cash-on-Call loans of Rs.65, 500/- each for 36 months term on my HDFC Credit Card. 30 months have already been passed and I am planning to make a prepayment of remaining balance on both the loans. As you mentioned in the post above, HDFC Credit Card Customer Care Executive told me that there would only be 3% prepayment charges on the remaining balance and NO other HIDDEN or Extra Charges in terms of Taxes and all.

                                I am awaiting a prepayment confirmation call from the concerned department; but now, I will double check with them if there is any other charge apart from 3% !

                                Thanks again!
                                Dear Mr. Sukhjit,

                                Thanks for sharing this valuable information.

                                Like you, I am also banking with HDFC bank from 7 years and never got any issues until Nov 2012. I was shocked when I got to know that my account was debited twice for AMB charges of Rs.280.90 each for the month of Sep & Oct 2012 without any intimation or alert (follow this link for more info: http://www.consumercomplaints.in/complaints/hdfc-bank-amb-charges-debited-by-hdf... )

                                I also have two Cash-on-Call loans of Rs.65, 500/- each for 36 months term on my HDFC Credit Card. 30 months have already been passed and I am planning to make a prepayment of remaining balance on both the loans. As you mentioned in the post above, HDFC Credit Card Customer Care Executive told me that there would only be 3% prepayment charges on the remaining balance and NO other HIDDEN or Extra Charges in terms of Taxes and all.

                                I am awaiting a prepayment confirmation call from the concerned department; but now, I will double check with them if there is any other charge apart from 3% !

                                Thanks again!
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                                  ashish_199
                                  from KalkaJi, Delhi
                                  Feb 11, 2013
                                  Resolved
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                                  Resolved

                                  Address: South Delhi, Delhi

                                  Dear HDFC Team,
                                  This is to communicate to you that My Car i10 (DL-3C-BQ-1390) which is covered with HDFC ERGO GENERAL INSURANCE with ZERO DEBT Policy No:[protected]Start Date:17th June,12 till 16th June,13) had an accident last month in new Delhi, In that context, I had made a complain to HDFC customer care & obtained a Claim No:C[protected] to repair the car. I had handed over the car to CONCEPT HYUNDAI D-18/3, Okhla Phase-II, New Delhi-110020 Tel No:+[protected] Email:[protected]@concepthyundai.com. Car was handed over to me yesterday dated:10th Feb,2013 with partial repair by Concept Hyundai mentioning that HDFC ERGO has not approved your claim completely due to the reason we are unable to repair your car fully (SEE ENCLOSED ICCH DOC FOR JUSTIFICATION). My car was with Concept Hyundai approx. 10 days in workshop but unfortunately no one, Neither Concept Hyundai nor HDFC ERGO communicated to me verbally or formally that my claim has not been approved by HDFC ERGO. I tried to connect with HDFC ERGO representative to understand the reason that why my claim has not been approved fully but I am sorry to mention here that no one is in position to communicate the reason for the same. I request HDFC ERGO to send me a formal communication, mentioning the reason for not approving my claim completely. I have also made a complaint in CONSUMER FORUM to record the consequences & do the monitoring till the final resolution of the matter. I am sharing the CONSUMER GRIVENCE COMPLAIN NO# to concern for the information & required action to resolve the issue till the full satisfaction of customer. I am waiting for your kind response. Thanks.

                                  ENCLOSED DOCUMENTS :
                                  1. POLICY DOCUMENT (File No: PD.pdf)
                                  2. POLICY WORDING (File No: PW.pdf)
                                  3. CLAIM COMPUTATION LETTER (File No: CC.pdf)
                                  4. INVOICE COPY-CONCEPY HYUNDAI (File No: ICCH.pdf)

                                  Regards
                                  Ashish Kumar
                                  860/8, IInd Floor
                                  Govindpuri, KalkaJi
                                  New Delhi,India
                                  +[protected]
                                  Aug 6, 2021
                                  Complaint marked as Resolved 

                                  i 10 — accidental claim and repair

                                  sir,
                                  My name is ALOK SHARMA by profession marine engineer .One month back one accident happen and i have given my car for repair in nerarest showroom but didnt getting proper response by showroom people, they are delaying too much and my mom health is not good she is not able to walk properly due to operation.So please do take some immediate action.
                                  I will be very thankful to you if you do so.The car is on my fathers name Mr JAY RAM SHARMA

                                  Thanks reguards
                                  ALOK SHARMA
                                  GREAT EASTERN SHIPPING CO.LTD
                                  WORLI, MUMBAI

                                  Hyundai — approval of claim

                                  my name is ajit sharma and today( monday) on accident in that accident some car body affacted
                                  in mankhurd MH03-AW6268 hyundai i 10
                                  pol- no/[protected]
                                  Dear HDFC Team,
                                  This is to communicate to you that My Car i10 (DL-3C-BQ-1390) which is covered with HDFC ERGO GENERAL INSURANCE with ZERO DEBT Policy No:[protected]Start Date:17th June, 12 till 16th June, 13) had an accident last month in new Delhi, In that context, I had made a complain to HDFC customer care & obtained a Claim No:C[protected] to repair the car. I had handed over the car to CONCEPT HYUNDAI D-18/3, Okhla Phase-II, New Delhi-110020 Tel No:+[protected] Email:[protected]@concepthyundai.com. Car was handed over to me yesterday dated:10th Feb, 2013 with partial repair by Concept Hyundai mentioning that HDFC ERGO has not approved your claim completely due to the reason we are unable to repair your car fully (SEE ENCLOSED ICCH DOC FOR JUSTIFICATION). My car was with Concept Hyundai approx. 10 days in workshop but unfortunately no one, Neither Concept Hyundai nor HDFC ERGO communicated to me verbally or formally that my claim has not been approved by HDFC ERGO. I tried to connect with HDFC ERGO representative to understand the reason that why my claim has not been approved fully but I am sorry to mention here that no one is in position to communicate the reason for the same. I request HDFC ERGO to send me a formal communication, mentioning the reason for not approving my claim completely. I have also made a complaint in CONSUMER FORUM to record the consequences & do the monitoring till the final resolution of the matter. I am sharing the CONSUMER GRIEVANCE COMPLAIN NO# to concern for the information & required action to resolve the issue till the full satisfaction of customer. I am waiting for your kind response. Thanks.

                                  ENCLOSED DOCUMENTS :
                                  1. POLICY DOCUMENT (File No: PD.pdf)
                                  2. POLICY WORDING (File No: PW.pdf)
                                  3. CLAIM COMPUTATION LETTER (File No: CC.pdf)
                                  4. INVOICE COPY-CONCEPT HYUNDAI (File No: ICCH.pdf)

                                  Regards
                                  Ashish Kumar
                                  860/8, IInd Floor
                                  Govindpuri, KalkaJi
                                  New Delhi, India
                                  +[protected]
                                  Dear Mr.Ashish Kumar
                                  We sincerely regret for any inconvenience caused to you. We shall look into your issue once again considering all facts in detail. To ensure this, kindly email us your insurance policy number and premium details at [protected]@hdfcergo.com.
                                  You may also contact us our Toll-Free:
                                  [protected]from any Landline & Mobile)
                                  [protected]from MTNL or BSNL Phone)

                                  Yours Sincerely,
                                  HDFC ERGO General Insurance
                                  Dear Mr. Ashish Kumar, As per our records, the issue was resolved and communicated by our grievance team. We look forward to providing you with the best services in future.

                                  For any queries please feel free to call our Toll-Free:

                                  [protected]from any Landline & Mobile)
                                  [protected]from MTNL or BSNL Phone )


                                  Regards,

                                  HDFC ERGO General Insurance
                                  Dear Mr. Alok Sharma,

                                  We need more details like your insurance policy number or your contact details to resolve your complaint.

                                  For any queries please feel free to call our Toll-Free:
                                  [protected]from any Landline & Mobile)
                                  [protected]from MTNL or BSNL Phone )

                                  Regards,
                                  HDFC ERGO General Insurance
                                  Dear Mr. Alok Sharma,

                                  We await your revert with your policy numbar and contact details, kindly share the same within three days so that we can resolve your issue at the earliest.

                                  Regards,
                                  HDFC ERGO General Insurance
                                  Dear Mr. Alok Sharma,
                                  We are unable to contact you due to inadequate details. Since we have not received any communication about the required details to resolve your query, we consider it to be resolved.

                                  For any further queries please feel free to call our Toll-Free:
                                  [protected]from any Landline & Mobile)
                                  [protected]from MTNL or BSNL Phone )

                                  Regards.
                                  HDFC ERGO General Insurance
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                                    S
                                    Sarang ogalapurkar
                                    from Mumbai, Maharashtra
                                    Feb 11, 2013
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                                    Address: Maharashtra

                                    Dear Sir, My Credit card no [protected] recd sms to pay Rs. total Due 23509.44 & minimum Due Rs.1629.60. Still I had not consumed my cr credit from last two month. I even call to their call centre asking about to send me credit card statement for what they had charge?

                                    No reply from HDFC Cr card Dept. Also one the agency of behalf of HDFC calling me to make the payment.
                                    The agency phone no is [protected]. Need a help to find out whats going on?
                                    Dear Sarang,

                                    It is perturbing to note that your recent interactions with the Bank has not been upto your satisfaction. I have noted your details and the matter is being investigated. Will update you with the required information shortly. - Anay.

                                    -
                                    Regards,
                                    HDFC Bank Customer Assistance.
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                                      Avinash02
                                      from Chennai, Tamil Nadu
                                      Feb 9, 2013
                                      Resolved
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                                      Resolved

                                      Address: Bangalore, Karnataka

                                      Hi,
                                      I received a call from the HDFC bank for credit card and i had applied for the credit cards a month ago after submitting all the required documents.
                                      I received a call on 18th Jan updating me that i will be receiving the card on (Monday) 21st Jan and the representative said that i need to submit my documents. i informed the representative that i have already submitted the documents and she said that she will check and get back to me.
                                      Last week i tried contacting the bank and the person named Ramesh who had come to collect the documents asking about the delivery status of the card but i was asked to run around calling different numbers and no one is ready to tell me the status.
                                      Till now i have not received any response regarding the card whether it has been issued or not
                                      I need to make sure that where is my card and i am not getting any response and it seems that the representative i had called where not redy to help me out

                                      Please help me regarding this

                                      Thanks in advance

                                      Avinash Kour
                                      ph:[protected]
                                      e-mail:nimmi.[protected]@gmail.com
                                      Aug 13, 2020
                                      Complaint marked as Resolved 
                                      Dear Sir,

                                      Myself is Tarun Kumar working in HDFC bank ltd civil lines, rampa towers, 3rd floor, near skylark hotel, jalandhar. A very impotant documewnt has been dispatched from Dp cell mumbai to our jalandhar office as on 31/05/2008, but the said doc is not delievered to us uptill now, I have made personal visit to your local jalandhar office yesterday ie 02/05/2008, but its not delievered to me. Even today i have called the local professional courier office, the courier is lying in the professional courier office, but they have denied delivering the said document today itsef on the reason being their is no manpower. I have talked with Mr Ram prasar his contact no is [protected], 6537470.
                                      You are requested to please take some appropriate action in this regard and deliever the same today itself.

                                      regards...

                                      Tarun Kumar
                                      [protected]
                                      Hi,
                                      My name is AHSAN JAVED. I was in HDFC BANK LTD. As a sales executive, I joined HDFC BANK LTD. On 29th October 2007, I resigned from the job due to the pressure and the behaviour of my seniors. I forcefully resigned by the job on 22nd January 2008. on 22nd January my sales manager mr. RAJ BHADURI asked me to give resignation, when I asked him why you r asking me so. He told me that I can only continue with my job if I give 7 current accounts by 26th of January.
                                      I talked to my ASM MR, VISHAL GHAI also, but no positive response also I got from their. Even he threatened me that if I did not give my resignation he will terminate me. As I was not gotted even a singal peny from the organisation from the date of joining, I asked him to give my salary. But he replied that I did not give resignation they will not transfer my salary.
                                      At least I gave them resignation, my SM told me that final settlement took some time may be 1 or 2 months, n what ever the final amount is will b credited to your salary account. so you go home and keep in touch by phone. I did that,

                                      As today several months have been gone, yet I was not gotted my salary.

                                      At the time when I was I job they tortured me matally n physically also. They continuasly changed my work place every week, they call me up when I was in the market, when I reached their they stared shouting at me for the business.
                                      When I give them accounts they fill it by others employees code in it.

                                      Please help me out in this context, some time I thought that If they behave like this with their employee than how they treat there customers.
                                      Thank you
                                      Ahsan javed CA-11694
                                      91+[protected]
                                      i muskaan i was working in hdfc bank ltd in bwssb ext counter as a sales executivein bangalore, i was working from past one & half year i had gave resignation also but my sales manager he was using very vulture languages and he was sending the messages in night that i cant tell please i'm requesting u to please settlement my p f and resignation and my salary, u can see my business every month i have reached above my target my emp code is CS11764 i'm really worried he was telling that i[censored] left the company r i[censored] join some where means he complaint there also like i'm a frod he was telling like this please help i'm very worried about this



                                      Regards
                                      Syeda muskaan jahan(cs11764)
                                      Dear Sir/Madam

                                      Myself Anuj Singh S/O Virendra Pratap Singh R/O S24/3A-2 Hansnagar colony,Mahabir Mandir Road, Taktakpur, Varanasi. I Have one salary account with HDFC Bank (A/C No-[protected]) since last 4.6years. I have recently transfered to the above address 7 months back. I visited the branch manier times to change my communication address to My nearest branch at Varanasi. After several attempts. I have managed to change my communication address.The requirement for the change of communication address was as i want to change my debit card as it worn out due to which I'm feeling problem in withdrawing cash through ATM. I have visited your branch in Jaunpur. The opertaional manager denied to take the application for the same and asked to come on monday as the day was saturday and they are not in a mood to take application even on the same date.
                                      Even the guard at the door has denied for making entry in the branch. I have asked him that i want to talk to Mr. VIkas avasthi or Mr. Saurabh Maharaj then he said that if i'll allow you to enter in then they will scold me for the same.

                                      If such type of behaviour /problem a consumer will face then it will be difficult for me to keep account with your bank. If i can not withdraw my own money then what is the benefit of keeping account with such a bank...Please suggest the procedure for account closure as i can not manage to face such irresponsible behavior

                                      Regards
                                      Anuj Singh
                                      [protected]
                                      Dear Avinash,

                                      Please write to [protected]@hdfcbank.com with your contact details, credit card application details and Reference id TTU[protected]. Will get in touch with you shortly. Please mention the Ref id in the subject of your email.

                                      Regards,
                                      - Anay, HDFC Bank Consumer Assistance.
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