HDFC Bank Complaints & Reviews

Hi,

I have got 5 tickets from PRASADs IMAX and the payment portal clearly mentioned a 10% discount for using HDFC credit card . The tickets costed me 1250/- with an additional charge for tax etc. of 84.25/- The total being 1334.25 , I donated 1rupee towards an NGO.

Now , can you be kind enough to explain how in the world 10% of 1334.25 or 1250 ends up being Rs.50 . Your policies are hideous, and services troublesome.

Try being customer friendly. I just faced another issue last week , now in no time yet another issue.

Regards,
Avik
[protected]

dear sir madam i had taken the two wheeler load from HDFC bank before 3 years i'm not able to pay properly the emi of two wheeler loan but i cleared the emi of TWO WHEELER KA01-EM-6792 with cheque bouncing charges on 14 September 2012 to MR.BHEAM RAJU and HIS MOBILE NUMBER IS [protected] IN BANGALORE but even i didn't get the two wheeler letter so please

Hi,

Below is One of thread of complaint I lodge with HDFC customer care on Scam and malpractice of Sales person for malpractice and saleing policy with wrong information.

I have now no option but to continue with policy.
I will be thankful if somebody take action if possible in this matter.I have seen number of such cases against HDFC life regarding such malpractice and when people complaint about it then Company wash its hands of matter and we, customer really feel cheated.


Thanks,
Dharmesh

RE:'HDFCSL=763-298' Discontinue HDFC Life Policy 14910001 due to Cheating and fraud doneby HDFC Sales person(Hardik Sheth/Tamanna/Dhawan Badgujar)
1 message

[protected][protected][protected][protected]
[protected]@hdfclife.com <[protected]@hdfclife.com> Tue, Jul 31, 2012 at 7:41 PM
To: dharmesh thakur <thakur.[protected]@gmail.com>
Dear Mr. Thakur,

We refer to your e-mail dated July 16, 2012, requesting us to cancel the aforesaid policy.

After conducting an internal assessment of your complaint, we wish to inform you that our decision conveyed to you via our e-mail reply dated April 12, 2012, remains unchanged.

We thus regret our inability to cancel your policy.

Warm Regards,
Mihir Vyas
Customer Service Officer
-----Original Message-----
From: dharmesh thakur (thakur.[protected]@gmail.com)
Date: Monday, July 16, 2012 04:28 PM
To: [protected]@hdfclife.com ([protected]@hdfclife.com)
Subject: Discontinue HDFC Life Policy 14910001 due to Cheating and fraud doneby HDFC Sales person(Hardik Sheth/Tamanna/Dhawan Badgujar)

Hi,

I have taken this policy in Feb 2012 as per the information provided to me by Hardik Sheth and Dhawan Badgujar who was HDFC person working in Navi Mumbai and Thane Branch,that if I take Samporna Samridhi policy in offer period in Feb 2012 then I will get additional cashless mediclaim facility for 2lac and 10% incremental for next 11 years for entire family(myself, spouse, children, parents).


I have received Samporna Samridhi policy document on 29 th Feb 2012 but didnot receive any document related to Cashless Mediclaim.


When I spoke to Hardik Sheth about not receiving Cashless Mediclaim policy, I was told that Cashless medical policy is in process and will be issued by End of Mar 2012.


After that Hardik Sheth was moved to Pune Branch as per my communication with Tamanna who was handling this issue since Mar 2012.
Tamanna is also working at HDFC Panvel, Navi Mumbai branch and available at desk number[protected].

After repeated confirmation from Tamanna on Dates when I will receive cashless mediclaim policy I have not received anything till date.

Lastly Pratik who is Tamanna's manager called me and said there is no such Mediclaim facility available.

I have met Maulik Ajmera who is relationship manager about my policy and cheating done by HDFC person, he accepted that I have been cheated but nothing can be done now.

I want favorable response and action in this regard and return my first installment of 30000/- otherwise I'm planning to go to consumer court and file a case.


Thanks,
Dharmesh

sir i was working for HDFC bank as a contract sales executive in Virudhunagar Branch. after 03 months of resignation neither i have received my experience certificate nor my pending PF my CSE code was CS 75708. requesting proper action against it
i have given my resignation letter to virudhunagar branch, Aruppukottai tk, Virudhunagar dt my contact no is ([protected])

Hi,
I was using HDFC Credit card. In June 2011, as per their representative, I am supposed to pay Rs 300 outstanding on my card.
I am not sure whether I have paid this or not. Then for last 1.5 years I was outside India.
Now they are asking me to pay 6000 for it.
I am not sure whether I paid Rs 300 or not and I am ready to Pay Rs 300 + 200 penalty (Rs 500).
But they are asking me to pay 6000. How can one pay 6000 for Rs 300.
Can I take some legal action against this?
Thanks,
Dinesh

HI TEAM

THIS IS WITH REFERENCE TO FILE NO.[protected]/VKP.I WAS SANCTIONED A LOAN AFTER GIVING ALL THE DETAILS ON PROPERTY, INCOME PROOF, ADDRESS PROOF ETC. HOWEVER, WHEN I APPROACHED THE SERVICE CENTRE IN THANE FOR DISBURSEMENT, I'VE BEEN TOLD THAT THE PROJECT IS NOT APPROVED BY HDFC. AS I REQUEST FOR CANCELLATION OF THIS LOAN AND REFUND OF PROCESSING FEE, I WAS TOLD THAT THE PROCESSING FEE IS NOT REFUNDABLE. I FEEL THIS IS A CLEAR CASE OF CHEATING AND FRAUD BY HDFC WHICH HAS RESULTED IN UNNECESSARY DELAY AND HARASSMENT TO ME. IN ADDITION TO FRAUDULENTLY EXTRACTED PROCESSING FEE BY YOU, I’M ALSO INCURRING ANOTHER RS.60,000 TOWARDS INTEREST CHARGES OWING TO DELAY IN THE PAYMENT TO BUILDER FOR THE ABOVE PROJECT. I WOULD THEREFORE EXPECT YOU TO REFUND THE PROCESSING FEE IN ADDITION TO RS.60,000 INCURRED BY ME DUE TO FRAUD AND CHEATING BY YOUR EMPLOYEES. PLEASE CONFIRM THE SAME FAILING WHICH I’LL BE RAISING THIS DISPUTE WITH RBI COMPLAINTS REDRESSAL CELL IN MUMBAI

THANK YOU
REGARDS,
RAJIV MANOCHA

i got a call from a person speaking on behalf of hdfc bank.She had all the details like my card no, age, residential address, date of birth, etc. And other personal information. She told me about the offer and gift vouchers which I would be getting free of cost as a part of hdfc bank esteemed customer.I asked again this is free of cost then she told it is totally free of cost for you because you have good credit history and you are a lucky customer ,many time she speak that she is a employee of hdfc bank..Later on , when I have checked my message inbox during evening , I came to know that rs. 6399/- Is debited from my hdfc credit card.
After receiving the above message,I got a call again in which I questioned them about the charges which I was unaware of.They said that they had the call recording in which I agreed to pay the charges which I never said.I then asked for the recording so in reply they said that they would mail it to me.Till now I havent received a mail regarding this.
I asked them to reverse the charges but they denied doing it.
Now how should I get my money back from those people? please provide me information and details of account number where this money is transferred and try to block the transaction.

This is really a very serious issue, somebody is playing with brand name of hdfc bank,
please do the needful.
Regards.
prem singh choudhary
[protected]

Dear Sir,

I am a customer of HDFC bank.i am holding Credit card,Saving Account,Auto Loan issued by HDFC bank.

I have done a lot of request for changing my Loan EMI date which is 05th of the month.I want to change the same to after 10th of every month.

Please help me regarding the same.My details are Below.

Account no.-[protected]
Name Rahul Rana
[protected]

I am holding the HDFC bank account for more than 5 years
Whenever I request for a new cheque book / debit card etc, the officials of HDFC don't dispatch the same at my mailing address via courier. Rather they call me to collect the same from the HDFC branch (Rohini Sector 9, i.e. my home branch) which is very far off from my home. And is not possible for me to visit the branch every time to collect my cheque book etc.

Even after repeated reminders and escalating the matter to the senior management (Mr Aditya Puri), then also I am not getting a valid / exact reason for this nuisance, they are just harassing me and giving me some claptrap reason which is updated in their system as “POLICY REASON” (which none of the customer service person is able to understand).

I have not received the perfect solution of this problem. This shows
a) The kind of systems which HDFC is using ?
b) Care-Free attitude of the executives
c) Even the senior management persons are least bothered about the problem(s) / concerns of the consumer ?

I am not going to recommend anybody for the services of HDFC

Regards
Gaurav Sahni

Hi,

I have made a purchase of Rs . 6750 from AVENT TECHNOLOGIES , Aditya Enclave , Hyderabad .
The purchased item is a Samsung Galaxy Y Duos Lite . The Sales person clearly mentioned of Samsung HDFC collaboration on 0% EMI which I already know of because CROMA also providing the same policy.

But the matter of disgust is the ammount has been deducted at a single go.

The invoice clearly mentions TENURE of 6 MONTHS.

I want clarification on this. This is clearly cheating. I have attached the Invoice Copy.

complaint about SUDEEP CHOPRA (Manager of CVM) Vikaspuri Buddela..sudeep chopra dont have manners to tok with womens..he abuses us v badly and shout on us..he leaves us from office around 8.30 and 9 pm in night.he is so aggressive..he harrases womens and abuses us v badly.hum sare sudeep se bhut jayada pareshaan hai aap pls hamara manager change karva dijiye.vo hume galiya dete hai aur bhut jayada galat bolte hai.hum bhut jayada pareshaan hai.pls hamari help kare.unke against actin le..

Two person having employee code R17803 and A23533 were. Working in hbl global pvt ltd with fake graduation. certificate in kolkata glinder house. so please verify. it

Police refund done on 30/11/2012
balance units 1516.59
Amount received Rs.111971.21
Where as NAV on 30/11/2012 was Rs 84.15
the payment should be Rs 127621.04
Rs one lack twenty seven thousand six hundred and twenty one
Why a short fall of about sixteen thousand .

also no statement given for deductions.
Out of 2500/- per month premium 1500/- deducted as charges plus taxes.
Which is abnormaly high.

Policy taken by my wife.
Sales people visit my house and sweet talk my wife ( a home maker) into investing in an investment plan in which 2500/- is to be deposited per month. Of the 2500 only 1000 is invested and 1500 plus taxes are deducted as charges by the company the charges contineu to be deducted from the principle amount even after the policy has been stopped.
HDFC LIFE is the biggest fraud company of this country. The have employed executives who visit door to door and look for gullible people like house wife's for making money.

My Mobile number is [protected] and my name is AC AASAT.THE TRANSACTION DATE FOR THE DISPUTES ARE AS FOLLOWS
25.08.2012 ENTROPAY UK 1090.11
26.08.2012 ENTROPAY UK 6904.75
23.08.2012 ZIP CASH 4800
28.08.2012 ZIP CASH 4800
30.08.2012 TANDEX IT 834
30.08.2012 PAYTM MOBILE SOLUTION 4500
03.09.2012 TANDEX IT 1666.20

I have write a email , drop letter to them several time for the above mention fake transactions. But they reply with their usual words which i think they memorized ie the transaction is via secure pin.
But they have changed my email address and mobile number without my request and even after changing these details , they didn;t feel it as important to write a letter or email to us regarding that changes.
I didn't make any above transaction and nor any one related to me. It is made by someone else and hdfc bank didn't identify the scammer. AS the email address which changed and mobile number are enough to identify them. Whenever i write to them they make a call and ask to wait for 42 days. HDFC bank take more then 2 months but the result is nothing.

SO please help me to get rid from such fake transactions.I didn't make any online TRANSACTION FROM MY CREDIT CARD, you can check our records except for some ticket reservation.moreover i didnt get delivery of any items purchased from above transactions. SO i feel it is easy to identify the scammers by requesting the delivery address or other account via above website.but thye are useless in these case. So i come to know that HDFC BANK IS SCAMMER FRIENDLY, THEY ARE HELPLESS AND NOT WANT TO MAKE JUSTICE WITH THEIR CUSTOMERS.
SO I REQUEST HERE TO GET RID FROM SUCH FAKE TRANSACTIONS AS I AM UNABLE TO PAY SUCH A HUGE AMOUNT FOR A FAKE TRANSACTION

Dear Sir,
I am writing this note with reference to HDFC LIFE INSURANCE policy number 15225235.
Following are the abbe-rations noticed in the policy:

(a) Agents Mr Kunthal Mukherjee and Somnath Mukherjee had visited my residence for life insurance policy of my father aged over 70 years. However policy was issued in name of his son D Mukherjee.

(b) Proposal form has no signature of D Mukherjee and the signatures have been scanned and copied from PAN card of the individual without any consent.

(c) Personal details of D Mukherjee as in the proposal form are completely wrong.


(d) The complete proposal has been based on a false note with fudging of signatures against any will of D Mukherjee.

Under these circumstances it is requested that the entire amount be refunded back to the undersigned along with the loss in interest suffered. Details can be verified from the individual at the given numbers

Contact Numbers - Mobile - [protected]/ [protected]



Thanking you and expecting an early resolution of the issue.

With warm regards and best wishes

Yours Sincerely

--
Debjyoti Mukherjee

Sir
please sir help me.HDFC INSURANCE KI POLICY NO[protected]
This policy opened 12/12/2010
Yearly premium amount 15000/-
Total deposit amount 30000/-
Next due date 14/12/12 hai

Sir is policy ke bare main hdfc ne abb take koi fund ki jankari nahi di
Or branch main contact karne parbee batcheet nahi kiya.

PLEASE SIR TOTAL AMOUNT WITH FULL BANIFIT RETURN BACK KARNE MAIN HELP KARE

Thanks
Mobile no.[protected]
Email.ID-major.[protected]@gmail.com

Dear Sir,
I am Your costumes from 2006,
My Account No Is -
Account No : [protected]
Branch - Civil lince .
127-KANPUR-CIVIL LINES-UTTAR PRADESH
KRISHNA TOWER, 15/63 CIVIL LINES,
KANPUR

On Year 2009 July , I am physical contact to HDFC Bank -CIVIL LINES branch for FD .
branch Receptionist send to me To Mr. Surabh (mo.no.[protected]as per bank he is Relation manager for my account ) . I inform to Mr. surabh that I am interested to make FD For 5 lacks.
He told me he is deposit 3 lack to FD (rate of interest 8.5% ) & 2 lack other Scheme of your bank that not show in account but it is HDFC Scheme.( rate of inters 12 % year ). But he is invest my money to HDFC Life Insurance plan ( wrongly take my sing on papers ). & Kept Document so that I am not aware about policy ( pl check correspondence address of policy is your branch How is possible like big Bank without Address proof Policy made by HDFC Life ). on faith of HDFC Bank Not Come my mind some thing going wrong with me . whenever I contact Mr. Sasurbh , he ensure me don’t worry your money is safe. But on 2012 ,I want to withdrawn my money then he disclosed me your money is invested to HDFC Life plan (Policy No.[protected] & As per plan Now Surrender Value is 4.5 lack.( I am pay 6 lackh.
then I contact your HDFC Life Office Then came to my knowledge of fraud of HDFC manager .
I am trying to regular contact to Mr. Saurabh but he not pick up my phone

pl. do need full For refund My Money on My account .



Regards
Rajesh Pawar .
Account No : [protected]
Contect NO – [protected]
correspondace is below
On Fri, 12/7/12, Rajesh pawar <[protected]@yahoo.com> wrote:


From: Rajesh pawar <[protected]@yahoo.com>
Subject: Re: Fw: Cheated by your manger Mr. Saurabh PNO[protected]MS
To: "hdfc" <[protected]@hdfcbank.com>, [protected]@hdfcbank.com, [protected]@hdfcbank.com, [protected]@hdfcbank.com, [protected]@hdfclife.com, manoj.[protected]@hdfcbank.com
Date: Friday, December 7, 2012, 6:00 PM


Dear HDFC Life ,
I Am NOT Agree with Your Rrply.
due to
Pl read My Mail Again(.November 27, 2012 )(As trails)
that clearly mention The correspondes Address mention in you policy not my.
if you have any document related this show me .
second.
I am Not received Your policy document so how I am responsible .
3rD
I Am going to HDFC Bank For FD your employ( Mr. Saurbh ) cheated me & wrongly sing on Document ( according to him he filling form for FD form Not insurance ).
4 th
Due to Direct Debit . I think money transfer to my account as FD.

If You not return my Amount (6 lackh). So I Am Going to Police / court for fords case(FIR ) against Mr. Surabh , /HDFC Bank & HDFC Life .
Note= All above & More detail Already given to you when your representative call me on 07/12/2012


Regards
Rajesh Pawar
[protected]

Dear Mr. Rajesh Pawar,


We refer to your email dated November 27, 2012 requesting for cancellation of the aforesaid policy.



On conducting an internal assessment of your complaint, we have concluded that all the features and details of this plan were explained to you at the time of taking the policy. Hence, we are unable to treat it as a missale.



We would like to inform you that the policy document provided to you contains a copy of all the documents signed by the policy holder giving us the consent to issue the policy. The features of the policy are also explained in detail in the policy document.



Policy related communications such as Premium Notices/ Bonus Letters etc. have been sent to you at your correspondence address.



Further, we have also received your renewal premiums towards the aforesaid policy. Based on the above facts and findings, we are unable to treat this as missale.



As we have not received your cancellation request within the 15 days free-look period, we wish to inform you that we are unable to process a refund of premiums paid towards this policy. Further, the above stated provision is also mentioned under ‘Option to Return/withdraw’/’Cancellation in the Free Look Period’ section of your policy document.



We assure you that the above resolution has been provided after due consideration of all facts and findings.



However, insurance is a long-term contract and it is mutually advisable to continue the policy till the end of term to reap the full benefits of the plan.



We also like to inform you that we can reinstate policy no. 13034588. Hence, we request you to pay the amount as mentioned below at any nearest HDFC Life branch.

Details
Amount (`)

Outstanding Premium
203100/-

Revival Charge
281/-

Interest
8400/-

TOTAL
211781/-





This revival quote break up is valid for a period of 15 days from today’s date December 7, 2012

If you pay the outstanding premium online or opt for a Direct Debit mode for paying your future premiums then the revival charge of Rs. 281/- will be waived off. Please find attached the Direct Debit Mandate which you may submit alongwith your written revival request. Kindly visit our website www.hdfclife.com to know the process for online payment and our branch addresses across India.

Assuring you the best of our services.


Warm Regards,

WanderleeSequeira
Customer Service Department

HDFC Standard Life Insurance Company Limited

--- On Thu, 12/6/12, Rajesh pawar <[protected]@yahoo.com> wrote:



From: Rajesh pawar <[protected]@yahoo.com>
Subject: Fw: Cheated by your manger Mr. Saurabh PNO[protected]MS
To: "hdfc" <[protected]@hdfcbank.com>, [protected]@hdfcbank.com, [protected]@hdfcbank.com, [protected]@hdfcbank.com, [protected]@hdfclife.com, manoj.[protected]@hdfcbank.com
Date: Thursday, December 6, 2012, 3:24 PM


Dear All ,
As Trails Mails with in four day you reply me but Till Date no Reply From Your side .
kindly do needful to return My money ASAP & Take Action Against Mr. Surabh to Avoid Further Cheating with customer .

Regards
Rajesh Pawar
[protected]


From: [protected]@hdfclife.com <[protected]@hdfclife.com>
Subject: 'HDFCSL=888-760' Policy Nos. 13034588
To: "[protected]@yahoo.com" <[protected]@yahoo.com>
Date: Thursday, November 29, 2012, 6:44 PM



Dear Mr. Pawar,

Thank you for writing to us.

We confirm that your complaint has been registered by us under Complaint No. [protected] and is being handled by our Customer Relations Representative, Ms. Wanderlee Sequeira.

We will reply to you with a resolution within 14 days.

In case you do not hear from us within 14 days, you may escalate your concern as per the escalation matrix provided in the Grievance Redressal Guidelines, available on our website www.hdfclife.com in the Customer Service Section.


We may need to contact you for any clarification during the course of our investigation. Hence, we request you to update us with your latest contact details. You can get in touch with us through any of the contact points mentioned in the footnote.


Assuring you the best of our services,


Yours sincerely,

For HDFC Standard Life Insurance Company Limited

Customer Relations Department


--- On Tue, 11/27/12, [protected]@hdfcbank.com <[protected]@hdfcbank.com> wrote:


From: [protected]@hdfcbank.com <[protected]@hdfcbank.com>
Subject: Cheated by your manger Mr. Saurabh PNO[protected]MS
To: [protected]@yahoo.com
Date: Tuesday, November 27, 2012, 5:00 PM


Dear Mr. Pawar:

Thank you for giving us an opportunity to address your concerns.

We acknowledge receipt of your below email received at the office of the Principal Nodal Officer, Mr. Ratan Kumar Kesh.

Your concerns have been highlighted to the respective unit. We shall reply with the status within 4 working days. We appreciate your co-operation and patience in the interim.

Reference number for your complaint is PNO[protected]MS. Should you have any further concerns on the same issue, kindly write back to us using this same email ID and reference number.

We assure you of our best services.

Warm Regards,
Robin S.
Customer Service Manager (Office of the Principal Nodal Officer)
HDFC Bank Ltd. C Wing, Trade World, 11th Floor, Kamala Mills Compound, Senapati Bapat Marg, Lower Parel, Mumbai 400013.


From: Rajesh pawar <[protected]@yahoo.com>
To: manoj.[protected]@hdfcbank.com, [protected]@hdfcbank.com, grievance.[protected]@hdfcbank.com
Cc: rajesh pawar <[protected]@yahoo.com>
Date: 11/27/2012 01:23 PM
Subject: Cheated by your manger Mr. Saurabh PNO[protected]MS

[protected][protected][protected][protected]


Dear Sir,
I am Your costumes from 2006,
My Account No Is -
Account No : [protected]
Branch - Civil lince .
127-KANPUR-CIVIL LINES-UTTAR PRADESH
KRISHNA TOWER, 15/63 CIVIL LINES,
KANPUR

On Year 2009 July , I am physical contact to your -CIVIL LINES branch for FD .
Your branch Receptionist send to me To Mr. Surabh (mo.no.[protected]as per bank he is Relation manager for my account ) . I inform to Mr. surabh that I am interested to make FD For 5 lacks.
He told me he is deposit 3 lack to FD (rate of interest 8.5% ) & 2 lack other Scheme of your bank that not show in account but it is HDFC Scheme.( rate of inters 12 % year ). But he is invest my money to Your sister concern HDFC Life Insurance plan . & Kept Document so that I am not aware about policy ( pl check correspondence address of policy is your branch How is possible like big Bank without Address proof Policy made by HDFC Life ). on faith of HDFC Bank Not Come my mind some thing going wrong with me . whenever I contact Mr. Sasurbh , he ensure me don’t worry your money is safe. But on 2012 ,I want to withdrawn my money then he disclosed me your money is invested to HDFC Life plan (Policy No.[protected] & As per plan Now Surrender Value is 4.5 lack.( I am pay 6 lackh.
then I contact your HDFC Life Office Then came to my knowledge of fraud of your manager .
I am trying to regular contact to Mr. Saurabh but he not pick up my phone

pl. do need full For refund My Money on My account .
ASAP other wise I am going to consumer court & Bank Lockpal ( RBI ) For the Same .


Regards
Rajesh Pawar .
Account No : [protected]
Contect NO – [protected]



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Hi,

• This is Manish Kumar Joshi, HDFC bank card user . I have been using card from HDFC since long time as well as using banking, insurance, loan and card services from HDFC.
• I have raised a grievance on 9th Nov-2012 with reference number [protected] and registered the complaint that some un-necessary transaction had happened from my bank card which I never did.
• I was travelling on 9th and at mid night I received a SMS that payment of Rs.500 was made by me to “CPDNETHELP.COM “ which I never did same I informed on call as well.
• I changed my online transaction password on 9th Nov itself and this is completely used my me only.
• I received my statement and sent a dispute form at HDFC bank's Chennai address but till date no revert received . On a good faith I made the payment to avoid the LPC and other charges . on 6th december I have again received the SMS that amount of Rs.660 has been deducted to same merchant on 6th dec 12 at 4:52 PM.
• I called at call center and asked to block my card which they did and they informed me that the previous all transactions are done my me hence I am liable to pay.They are even not bothered to confirm me how this transaction was done.
• I have checked in google and found that this fraud is being done by HDFC and CUPBILL info and cheating lots of customers.
• I again claim that the following transactions not done by me and not at all going to make payment .i am holding future payments till I get the resolution . Even after my complaints earlier the unnecessary transactions done from my card by HDFC bank.
• I requested to give me the proof that these transaction done by me, if the receipts signed by me or the products purchased by me but not received any answer.
. Now they are claiming that these transactions are done by me only which i completely deny . I request you to take the further action and ask them to provide the proofs that these transaction done by me. I do the transaction every month for more than 4 K but never raised any dispute in past.
But now i am feeling cheated by HDFC , they even don't have the security checks on online transaction which is voilence of RBI's guidlines.
I wants HDFC to reverse the unneccesasy amount charge to me and ensure that in future without my concent there would be no transaction from my card.

The following transactions not done by me but are charged to me,

Transaction Dated Details Amount
6-Nov cpdnethelp.com[protected] 660
6-Nov cpdnethelp.com[protected] 51
9-Nov cpdnethelp.com[protected] 500
6-Dec cpdnethelp.com[protected] 660




Manish Kumar Joshi
[protected]
[protected]
registered E-mail ID : [protected]@yahoo.co.in

I have HDFC standard life insurance policy No: 11792722 with My Wife name.

I am handing her policy online with having properly activated online account. But since last month frequently i am facing problem while found switch.
When i really need to carryout fund switch online on same day it is showing me massage that your fund last fund switch is progress. When my policy particular fund is growing up and i am planning to carry out fund switch to progress my fund value it is always showing problem that you fund switch is progress. When i called to customer care executive they smart people telling me procedure of two days after you can able to carryout fund switch.
My question to HDFC is:

1. Why frequently your online service is down?

2.Why customer not able to carryout fund switch when market performing well on that day?

3.Who will bear loss i am not able to carryout fund switch?

4. Why should frequently i bear loss for your system problem?

I have provided with HDFC Bank salary account by my employer. Once a call came from HDFC and they explained about platinum debit card and its rate is Rs.500. They said they will give cash back 1 rupee for every hundred rupee purchase. I have purchased about 60 thousand by using that card. But still i didn't receive a single paise cashback.
I asked in the branch, they said to call phone banking. I called phone banking. It is totally automated voice process. There is no option for selecting debit card cashback.HDFC bacnk is a FRAUD, cheating the customers by charging unwantedly.

Please don't buy those cards and getting fool.