HDFC Bank Complaints & Reviews

Sir , An agent of HDFC come and ask me open my account for 1year FD of 17,000 Rs in HDFC with 15% interest .Everybody know that HDFC is a famous bank so i am no doubt about it . I agree and gave him 17,000 Rs .After 1year HDFC call me that i fill my next installment of 17,000 i shocked i go HDFC office they say that this is HDFC bank u go in HDFC LIFE because this is ur insurance policy not FD.Then i go HDFC LIFE they tell me that i fill again 17,000 and every year because this is 16 year insurance policy i shocked and come .Next day i go again and tell them that agent tell me for 1year FD but they say that they cannot do anything .After I go many time i loose my temper then they say ok u write a complaint we submit it our office .I write all my problem .Within 1 month they reply that ur request for back ur money denied because u learn all booklet before signature.Sir I have tears in my eyes because it is my 4year saving money.Sir I have a small shop i donot make enough money from it Sir what can i do 17,000 is a huge amount for me . I understand only that agent tell me .i go many time office but i feel helpless . Policy No.13754248 Balwinder singh s/o S.Gurdial singh 485 vpo sikanderpur sirsa HRY

sir,madam
I have already complient aganinst hdfcsec last month but till not have resived any reveiw ,I have worked in hdfcsec in pune Law College Road Barnch as a COEX My employ ID Is :79207, so please you can trase my Proident Fund account.
plz remind me my mail as well as Mo.[protected]

my car loan account no. is 18018244 in my name SHALENDRA B SINHA OF RS. 303034/- and now i want to pay the balance amount in one go and stop the auto clearing of the EMI of rs. 14982/-.

As i am unable to reach your branch so please send the balance statement and also give me the address where final payment cheque may be sent .

this is urgent and expecting information immediately .

my present mobile no. is [protected] and my present address is H. No. 708 , plot no. 42 , sector 10 , Manchahat Apartment , Dwarka , New Delhi -110075.

regards

Shalendra B Sinha

Dear Sir,

At first thanking you very much for solving a problem regarding Water Purifier of Hindustan Unilever: Pure it.Today itself company representative came and replaced the spares in question free of cost.We,the consumers have power with your help,proved.

The New Complaint required your attention and doing the needful once again :-

I have filled up an application (No-CC[protected] for a Credit Card to the HDFC Bank on 16/09/2011.They have acknowledged the same by an SMS to my Cell and given a No.[protected]E1 on 20/09/2011.
In the mean time checked few times with their customer care they could not help at the same time they did not specificaly tell me why I am not getting the same.

If HDFC bank declined to issue me a card (may be) they must let me know the reason for decline the same and should I not get back my documents submitted to them.I am afraid if some misappropriation done with those documents by somebody or if I am not elligible to get any Credit Card then what will be their use with my documents.
It will be nice if I know the reasons for decline by them. Can you please help me and / or advice me what to do to get the justice.I feel mental tortured/very much inconvenience when anything wrong happened to me.

Hope I will be powered by you.

Regards

Samir Kumar Ghosh
20,Baishali Park
P.O.Garia
Kolkata-700084; W.B.

Mob: [protected]

DEAR SIR/MAM
IHAD WORKING WITH HBL GLOBAL PVT LTD SINCE 20 OCT 2010 AND I WAS GIVING THE REZINATION 10 OCT.. BUT I HAVE NOT RECEIVE MY RELVING LETTER FOR 21DEC2011.PLS GIVE MY RELIVING LETTER FOR MY MAIL(SOFT COPY).MY MAIL ID IS [protected]@GMAIL.COM.
PLS THIS IS VERY URGENT.
THANKS
REGARDS
ANSHU RASTOGI
(A21051)
[protected]

dear sir
MY NAME - PANKAJ KR. SINHA
LOAN ACCOUNT NO.[protected]
first HDFC SENT ME SATTELMENT LETTER ON RUPEE 1LACK 4 THOUSAND TWO TIMES AND WEN I CALLED THEM TO PAY THEN NOW AGAIN THEY SENT ME A NEW LETTER TO PAY RUPEE 175000.00 VIA HIS LETTER NO.-LRN/05122011/07245 DATED[protected] IN WHICH THEY WRITTEN ME TO PAY 1.75 LACK. IS IT NOT BLACKMAILING ME AS A CUSTOMER. I HAVE SIGNED HIS AGGRIMENT WHAT EVER THEY GIVEN AT TIME OF LOAN AGRIMENT WAS MADE.FOR LOAN.AND I SIGNED WITHOUT ANY READING SO NOW HDFC IS READY TO BLACKMAILING ME.
ONCE 1.4 LACK NOW 1.75LACKS
IS IT NO MONOPOLY WITH ME BANK IS DOING SO. AND I HAVE ALL HDFC LETTER WITH ME SO NOW HDFC KA MAMLA AB PUBLIC KE BEECH JROOR AAYEGA,
SO SIR PLS DESIDE ME WHAT IS IT GOOD OR NOT GOOD, THEN I MUST GET RELIEF BY YOU SIR.

SIR
AT THE TIME OF MAKING INVESTMENT I HAVE PROVIDE THE DETAILD OF SAVING BANK ACCOUNT OF BANK OF BARODA, RISHIKESH BRANCH. ON TRANSFER OF MY HUSBAND TO J&K, THIS ACCOUNT HAS BEEN CLOSED AND BANK PASS BOOK ALONG WITH CHEQUE BOOK HAS BEEN SUBMITTED TO THE BANK. NOW I HAVE MADE ONLINE APPLICATION FOR CHANGE IN BANK DETAILS MANY TIMES. BUT EVERY TIME THEY REGRET DUE TO INSUFFICIENT DOCUMENTS AND ASKING THE "Old bank proof (Cancelled Cheque with printed name or Bank pass book)� as these have been submitted at the time of closing of above said account HOW CAN I PROVIDE THE SAME INSTEAD OF THESE I HAVE PROVIDE THE LETTER ISSUED BY BANK FOR CLOSURE OF THAT ACCOUNT. FURTHER, I PERSONALLY MEET THE OFFICER AT HDFC Asset Management Company Ltd.D-2, Ist Floor,Raj Nagar Distt. Centre,Raj Nagar, Ghaziabad AND I HAVE PROVIDE THE DULY SIGNED WITH BANK SEAL ORIGINAL LETTER ISSUED BY THE BANK ( BANK OF BARODA, RISHIKESH BRANCH) FOR CERTIFYING THAT ACCOUNT HAS BEEN CLOSED AND ALSO PROVIDE THE STATEMENT OF SAVING BANK ACCOUNT OF HDFC BANK, RISHIKESH BRANCH WHICH IS ALSO DULY ATTESTED BY THE BANK, FOR REPLACE WITH SAVING ACCOUNT OF BOB (WHICH WAS CLOSED). BUT AGAIN THEY REGRET THE SAME ON SAME GROUND. IN THIS CONNECTION I COULD NOT UNDERSTAND HOW I CAN GET BACK MY MONEY EVEN THOUGH I HAVE NO CONNECTION WITH RISHIKESH AND PRESENTLY RESIDE WITH MY HUSBAND AT URI, DISTT. BARAMULLA, J&K. IS THE MAKING INVESTMENT WITH HDFC MUTUAL FUND IS SO BIG FAULT . KINDLY HELP ME.

REGARDS
MEETU AGARWAL
[protected]
MEETU AGARWAL

dear Sir,
i was taken a loan for a car and due to my some medical problem i was unable to pay my regular 3 months emi so bank seased my car during a journey and asked me update my all emi and charged a heavy amount for seasing and to take care in their yard per day basis, i paid all what ever they charged.
but they returned my car in damaged accident ed condition in which i have to pay a heavy amount of amount 50thousand,they damaged my car then why i will pay for repairing so its duty of bank to adjust my amount of repairing but till today they dosent respond regarding my damage and they send me a sattelment letter in one lack 4thousand to pay the final amount to close my loan account two times but they dosent seand me where to pay the said amount.
so sir kindly i request you to solve my problem.
with your kind regards.
P.K. SINHA
OPPOSITE SBI
KURJI MORE
PATNA 10
BIHAR
[protected]

Dear Sir,
All customer care officer in HDFC Bank layers, No person help of the customer, i have one two wheeler loan with Hdfc bank. but this time i m very unsatisfied with hdfc bank. we will call in hdfc bank customer care at last tuesday on dated 13 dec 2011 for monthly EMi due of amount 2324/-, but customer care officer told me, we will not present again cheque in your bank because your account with another bank if you have hdfc bank saving account so we will present cheque again so i said please send me your executive for collection of cash payment. But till date no person call me for due payment of loan. Yesterday i checked my account in show the cheque presented by hdfc bank and again shown in account statement cheque bouncing charges. i cant afford the cheque bouncing charges. kindly request to you, Please refund my amount by hdfc bank.

I have audio recordings.

Thanks&Regards
Cheena Rani
[protected]

Hi,

This is in regards to my transaction in foreign country which i had through a froeign bank atm. I used the ATM card of HDFC Bank. HDFC Bank has deducted Approx Rs.5000 more on a small transaction of Rs.38000/- as compared to my friend's transaction done at the same time and he also used the same bank atm at the same place, same time along with me.

I called up around 5 times to their local branches and customer care but nobody reverted me. After complaining to their MD cell, they also does not have any reason to say.

Despite of my repeated mails MD cell is not responding on time infact they gave a deadline of 9th dec 2010 but nobody had reverted me.


Regards
Sunil Devatwal
[protected]
[protected]@gmail.com

Hi Friends,

I’v applied for a personal loan in HDFC bank via online on 17th of November 2011, references ID: [protected], they took two days to log in my loan application. I’v been in touch with the loan department via phone and emails. In the first week they said you that their loan manager is on leave and they were unable to process the loan at that moment. Alright, I agreed with them and gave them time that they required to process my loan. In the second week they said that my documents are under review and my loan will be processed in three business days.

K good to hear that right, here starts my pathetic story; in early of the third week I contacted the rep who is handling my loan procedure. Surprisingly she said that all “MY DOCUMENTS WERE MISPLACED” and they need complete documentation to re-login my loan application. Huh, you know what; I kept my cool and ran to HDFC bank (Ameerpet, Hyderabad) to submit my entire documents once again. The rep said sir don’t worry your loan will be processed in three business days. I waited for four days and called the rep, she said, sir you got a positive result in our verification, but we need a latest “BANK STATEMENT” to process your loan. Again I ran to HDFC Bank and submitted my latest bank statement. The rep said please give us three more days we will get back to you with an update. You know still with a patience mind I said k do it ASAP.

Today on 16th of December 2011 when I called the rep, she gave phone to her manger, and he quietly said “SIR PLEASE SUBMIT YOUR RESIDENTIAL PROOF” we will process your loan in three business days. Now what I have to say? Do I need run again to HDFC bank to submit the document they required?
Now anybody tell me, does a bank take one month of time to process a loan? Don’t you think misplacing personal document is a crime? I don’t understand what kind of security these people are providing to customers personal information.

I would have more than happy, if they straightly inform me that my loan application is declined, instead of playing with my need. Am I correct or not?

Now what do you understand after reading my pathetic story, I understand that I tried to do business with a bank who doesn’t have proper work ethics. I’m not gonna do any kind of business with HDFC bank, ever in my life. I will suggest the same to my family and friends.

Thank you all for your patience for reading my pathetic story,

Regards,
Vinay Sundar. N

The person is at HDFC Bank GP Road branch with his name MATHIVANAN. I am not aware his desk number and cell number. I visited that branch to close my personal loan last month. Since that time, I am getting so many calls (Per day minimum 1 and maximum 4) to get any load from HDFC bank. Actually I didn't enquired any think about loan at HDFC bank. I raised a compliant at HDFC customer care.

Today morning I received a call from Nelson Manickam Road HDFC Bank (phone number is[protected]. When I start shouting the other end were disconnected. Since then, I unable to reach that number.

I request consumer court to take action. Also please suggest anything on my query.

If I meet that fellow and slap or kick use my shoe or blast using very slum words, will bank take legal action?
If I approach police people will I get any feasible solution?

You may think that this is a chilly matter. Why should I make it as issue. When you visit any HDFC bank thru Internet, you can't see their branch phone number. They are keeping their phone number as so much important. Then why should they share my phone number to many people with out my permission.

Kindly reply.

Sincerely.
Sankar.

Hi ,
I was working with HDFC bank as coex for last 3 yrs. I left the job on 31/01/2011. I had submitted my pf application form to respective dept in HDFC on 10/02/2011 & that respective lady submitted the same form to Pad CSE-coex help desk on 07/04/2011 for further process. The people from pad help desk are now saying that they had not recd the PF application yet. Even I'm also having the xerox copy of same with me.
Even the the lady to whom I submitted the form she had also provided the record book which contains the dispatch of nos of forms to pad help desk. The people from pad help desk are not ready to accept that the form is misplaced by them.
Now the almost 10 months had gone and I still have not received my PF dues.
Will you be able to help to me your reply is highly appreciated.

Dear Sir
Please find my credit card number XXX.
As per my statement for the month August total outstanding was 618+608+407=1633. Where as the payment due date was 28.08.09. I have given a cheque on 23.08.09 of Rs 1633.00 of Syndicate Bank dated 24.08.09.
Somehow due to the signature difference Syndicate Bank returned that. This was just a human error which can happen with anybody.
I didn't get any information from Bank side that Syndicate Bank has returned the cheque before 5.09.09. Where as my bank has returned the cheque on 25.08.09.
I am unable to understand that when they are sending me the monthly statement on net why you don’t provided me this information on net so I can make the payment on time.
Instead of all this when I talked on call center no proper reply was given to me.
I was going to deposit the amount to HDFC bank towards my outstanding but same time I received a call from call center Jaipur as well as Jodhpur branch/Recovery Agents that “ Our agent is coming to you please give that amount to him”. Several of times I got such phone calls but nobody approached me.
In the month of September I talked again at call center and they guided me to deposit Rs 5500.00 because they told me that they are sending the request for late fee reversal. Just after that I cleared my total outstanding Rs 5500.00 except then late fees which was Rs 444.00 because I was continue in touch with your call center for the reversal of that late fee. But I didn’t get any call from bank side. Instead of the reversal, month after month late fee has been charged.
Again when I call to call center they told late fee reversal is not possible but till that time several late fee has been charged and I was unable to know what to do.
Later I got the statement in which they mentioned that they have suspended my card.
Please guide me what was my fault in this matter, why should I loose my credibility in bank when I have given the cheque 5 days earlier of Rs 1633.00 and 3 days earlier of Rs 5500.00
I talked at call center regarding that thing on 2nd April 10 which request number is [protected] at 13.43pm. They informed me that your person from Head office will call me regarding this issue within next 7 working days after checking all the data but till date I don't received any call from bank side.
Now because of this matter bank has made me defaulter and therefor that has worsen my CBILL.
Please guide me what to do.
Mukesh Prajapat
K-87, Madhu Sadan,
Subhash Marg, Massoriya,
Jodhpur
[protected]
[protected]
[protected]@yahoo.com

DEAR SIR
I WORRIED ABOUT PF
WITHDRAWAL BECAUSE I HAVE BEEN ALREADY SEND PF DOCUMENT NEAR
ABOUT ABOVE 60 DAYS BUT I COULD NOT RECEIVE PF,I REQUEST YOU PLZ HELP ME MY PF WITHDRAWAL.
I NEED URGENT MONEY FOR PAY EDUCATION LOAN.I HIGHLY OBELIGED TO YOU
FOR ACT OF SYMPATHY.


REGARDS & THANKS

KRISHNA UMAR VAISHYA

EMP. CODE- CK10644

SALARY A/C NO.-[protected]

I'm Jayendra from surat, from past few days i'm continuously received a call from Aditya (received mob no. [protected]) HDFC insurance sales department, Ahemdabad. He trying to convince me to buy a product. I'm also lil impressed with his offered policy but not much so tell him to call me later. But he call me regularly and last i said him ok send a executive to my home (surat) but unfortunately when this executive comes to my home i'm not available, so again aditya call me and very rudely talk with me, he said "Jab Aukat Nahi Hai to Bulate Kyun Hai Kamine"

Really i don't understand what to say him so ended the call and then not received his call. but i'm so hurt from these words coz i don't expect this type of mis behavior from a reputed company's representative. I'm not forgive him for this but no idea where i complaint. Found this website so complaint here first please do some needful action about this or give me the right way to teach him a good lesson.

Thanks in Advance...

Aditya's mobile no. is [protected]

Pals be ware of service level commitments from hdfc either customer or employee or agent. I worked for the company for 2 yrs and I know the process of the company even after knowing its been more than two years am constantly following them for pf still the only jargon they convey is wait for next 3 (its been 8 three months passed and 9th started) months. This is how they treat those who deals with them, I afraid what would happen with ignorant customers who invest with the company and don't know any process.

Hi Team,

I have got a call from the HDFC ERGO General insurence and asked me to take the policy and the amount will be diducted in the form of EMI from your card, so i have said ok confirming that there will be no additional charges on top of the EMI amounts.
but while processing the fee they are charging he amount for EMI+CESS tax+Service tax . amount that they are charging is more than the acutal EMI amount CESS tax+Service tax is greater than the EMI amount .

Please suggest how can we stop this i have decide not to go with HDFC ERGO any more and raised a complaint in the site to stop the EMI'S one the policy has been expired in this year end. and i also suggest please don't prefer the HDFC ERGO any more.

Thanks,
Surender.

Hi,
my loan no:[protected]
I have taken around 20 Lakh Loan from hdfc bank,selaiyur-chennai just few months.
i am paying my emis regularly that too 20 days before. still hdfc people trying to use my cheques to withdraw money without checking accounts.
As a result of their stupid and foolishness,i am getting unnecessary mails and at high time,
Rs.827.25 is debited from my hdfc account for cheque return charges.
CHEQUE NO:[protected] DATE:06 Dec 2011 FINE:827.25

may i know the procedure these banks are following?.

As there is no fault from my side, i need my money back. i never faced this situations anywhere.
need urgent action on this.

Through this post I would like to update you that there are some recovery agencies affiliated to reputed private sector banks resorting to threatening calls and using abusive means of communication. One of my friends had this bitter experience and I thought of sharing with everyone in my contacts list.

Initially you would receive a call from [protected] and the person calling identifies himself as Uday Shankar, Assistant Commissioner of Police, Hyderabad Crime Branch and threatens you that there is an non bailable arrest warrant against you for non payment of Credit Cards Bills. Usually they refer to the payment which you might have done / settled more than 5 years ago.

He would share a Delhi based number [protected] belonging to some Ashok Pradhan who refers to your case and he threatens that in case you do not deposit the amount immediately into bank, you would be arrested within few hours. They succeed in creating panic and call you continuously creating fear and confusion.

Request you all not to react or respond to their threatens.

If one of the readers of this post has good network in Police Department, I humbly request you to escalate with them and bring them to justice.

The best way to avoid this kind of situation is to use your credit card judiciously and pay bills on time.