HDFC Bank Complaints & Reviews

The first ECS payment of our auto loan in the name of Mrs. Uma Rani Murali Mohan Loan agreement No.20474983 for reasons not known to us.
As far as we know, there was a System failure in IOB on the 1st February 2012 and this probably could have caused the failure of ECS transaction.
However, there was about Rs. 50,000 and more in the account as on date of ECS transaction. As soon as I was informed about this, I have immediately called up your team to set things right and pay the installment. After about 25 phone calls and finally after 24 hours, they have collected the payment and given me the receipt. But today, I have received a message that my loan installment remains unpaid as on date. Please clarify. I dont want to be a defaulter at any cost any time. Pl ensure that no charges are levied since I am not at fault. Please clarify the position and acknowledge receipt of this complaint.

My ATM card was swallowed at a time i needed the money most. I lost more than 30 K in the entire ordeal because of the same as got stranded. I have written to the MD and all senior management and i only got lame excuses. It speaks volumes about the MDs commitment and banks service levels towards customers. All they say is "it was a technical error" and the bank is sorry for it.
One of most pathetic banks.

Customer service takes months to respond on the case.

Dear Sir,

I want to give your Kind attention to my complain that I have not get my NOC of my Car Loan from HDFC Bank Bokaro, after repeated request to Mr Biraj. He always used to tell that NOC will come autometically to my home address within one month.But till date and time I am waiting and nothing came to home address. My full datas are given below.

Name - Subroto Das
Address - 299 Co-operative Colony Bokaro Steel City, Pin - 827001
District - Bokaro
State - Jharkhand

Bank & Branch - HDFC Bokaro
Loan A/c No[protected]
Mature loan on - Dec 2011.

Please do the needful so that I can sell my Car.
Regards

Subroto Das

Hi, This is Balaji .S. Regarding my Credit Card payment I am using it for more than 3 yrs. For past few months I was unable to pay the amount properly since I dont have job now beacuse of few month before i meet on Accident that is the i left my job. And for the month of April I was unable to pay at the due date and I got ac all from HDFC executive tat he come to collect the amout directly.But I asked him to come the next day since I was in critical situation.Without knowing these problems I got a call from HDFC number [protected], [protected] who behaved so illerately and used harsh words and threatened that my name will be in defaulters list!!!Is this the way a bank executive behaves to a 3 yrs card holder and who has savings account at HDFC?? Jus want to take severe action against tis concerned person

I have been a customer of HDFC bank and HDFC credit for some years. Few months ago there was some miscommunication of change of address and HDFC had named me as a defaulter. Despite me clearing off all the dues the bank is still showing me as a defaulter and have not removed my name from the list bringing down my CIBIL CIR score.

request you to please look in to matter and remove my name from the defaulters list as i have already paid all the dues.

Arup Jyoti Sarmah

Dear Sir / Madam,
Two person Mr.Jay Adwani & Mr.Manish comes from HDFC Bank (Kota Branch) and discussed on HDFC insurance Policy.
They said with me on below mentioned policy. But point was they told me on the term will be only single time investment. I also agreed & given the cheque of 99,999/- (Rs) to them.
Name of Policy Holder :-Shashikant J Pawar
Name of Policy: - HDFC SL Crest Highest NAV Guarantee Fund
Unique ID NO: - 101L064V01
Policy No. :[protected]
Installment: - 99999/- Per Year (Term 5 Year)
After some days I received phone call from HDFC Bank, he give information about the above mentioned policy. Lastly he said the terms of policy will be paid for 5 year.
I disagree with him and requested him to stop my policy on phone call. Instantly I contacted with Mr.Jay Advani and requested to stop my above mentioned policy, because I have not problem for single premium, but unable to paid for continue 5 year.
I received the Bond paper & other documents by speed post on 08 October 2011 and all received documents I submitted (on 02 November 2011) to the HDFC Bank Kota branch and request to cancel my policy. But Bank persons are refused to cancel my insurance policy by showing reason that we given document on 02 Sept’2011; you have to submit the documents before 02 Nov’2011 not on 02 Nov’2011.
Kindly help me for cancel my policy.
Regards,
Shashikant Pawar
[protected]

My Name is Md Husham Uddin I am holding Platinum Plus credit card of HDFC Bank, I got a various call from HDFC Bank Naraina (Numer[protected] collection dept on behalf of Mr Shamim who is leaving on the same address in which i am leaving but we both have different flat. There are 16 flat in this building every flat is owned by different individual family and they have no relation with each other at all. But bank people are insisting and defining relation as brother with Mr Shamim, which is nothing but a serious stupidity.

The way the associate is talking is very harassing and inappropriate. It is very insulting. The bank has been building on a mental pressure and forcing me to pay on behalf of someone who does not stay with me and who has no relation with me. Also accessing my contact number from my credit card and linking with Mr Shamim is a threat to my credit card privacy hence it must be cancelled with immediate effect. Any transaction henceforth on my credit card will not be my liability my credit card no. [protected]

TAKE SOME ACTION AS THIS IS VERY HUMILIATING AND FRUSTRATING. I AM FORWARDING THIS EMAIL TO ALL CONCERN ORGANIZAITON AND PEOPLE.

Md Husham Uddin
[protected]

Hi, i am sanjay kumar from delhi, I had purchased a hero honda glamour bike in 2008 through HDFC loan. I have paid my all EMI and dues and also cheque bounce charges. After that i have received a letter from HDFC bank that my two wheeler loan has full and final settlement (letter in attachment) and they will delivered NOC and other relevant documents to me.

After 2 year later they have sent me a notice letter that my loan account is showing an overdue for Rs.2423.00 towards cheque bounce charges and later payment fee. And also they did hold my amount of rupees 2423.00 in my HDFC salary account. But i have already paid all EMI and cheque bounce charges.

After that, i have submitted a complaint against for it to HDFC bank and also received a call from HDFC bank which telephone number is[protected] and i tell him to all situation and also tell him that letter which i did received from HDFC bank for full and final settlement of my loan. They demand me that full settlement letter so i have forward to them a scan copy of that letter.

But i did not received any response and call for it and they have direct deducted my amount of rupees 2423.00 from my HDFC bank account.

So please take a strong legal action on HDFC bank for it.

Two wheeler account loan number 12784987
My HDFC Account number [protected]

Thanks
Sanjay Kumar
+[protected]

Pandav Nagar
Delhi-110092

This is Dr.Satyam Chakraborty , a resident doctor,Sawai Man singh Medical College ,Jaipur. I wanted to buy a property worth 23 lakhs approx in Uttarpara, Hooghly, near Kolkata. I applied for a home loan in HDFC ltd after hearing from my colleague , who had applied & bought a similar property in Jaipur . I wanted to be sure if I was eligible for a loan since I am receiving a monthly stipend of 33180. The marketing executive Mr .Abhijit Ganguly assured me repeatedly that there will be no problem in sanctioning a loan of 14.5 lakhs which was around 8 lakhs short of the property valuation. I was directed to submit my I.T returns & all other required documents along with a cheque of 8000 rupees as processing fee which I did immediately .Relying on him we went forward with the project & paid around 10 lakhs to the builder for electricity & other amenities & made all arrangements. My file no is[protected]. The HDFC didnot report me for 2months On calling them they used to say that it was under processing .On 7Th February I was stunned to hear that since I am receiving a stipend I am not eligible for a loan. I asked them why it was not communicated to me at the outset since I was in a point of no return. Abhijit Ganguly explained to me that it is a new policy framed by HDFC which stops sanctioning loans to Resident Doctors. I want to simply ask if these employees like Abhijit Ganguly have been appointed to joke with customers & harass them. Why I was not informed at the outset that I was not eligible? I will loose a hefty sum to the builder if I don't get the loan now . Who is responsible for this irresponsibility & delay when HDFC claims to sanction loans in no time .How can policy be different in for different states of India since I find my colleagues getting similar loans on stipends in Rajasthan . It is a sheer breach of trust on HDFC's part, leave aside my personal losses. This is a a lesson for me & in future I will think twice before indulging in any business with HDFC.

I went to the branch for closure of my Savings Bank Account. They (Sovik and Arpan seating in Counter No 11 and 12 respectively) asked me to withdraw all the money first and then apply for the closure.
They did the following so that I cannot apply for Closure:
1. Intentionally expired my ATM PIN though my card status is active and I was not able to withdraw money from ATM.
2. They don't provide cash on withdrawl slip (they even don't provide withdrawl slip).
They kept me waiting for 50 minutes just to say that they can't initiate the closure from Saltlake Sector 5 Branch.
And above all the Branch Manager is a USELESS Fellow. When I stated that in their closure form they have a option to withdraw the cash on closure (if the amount is less than 20000) he came back with the answer he is not authorized to do so. Its hard to understand that a Branch manager is not authorized for Branch Activities.
Hell lot of problem with this bank and don't know if this is the Bank's policy to harass the customer who are asking for closure or this is the 3 people stated above doing this nuisance.

Dear sir/ma'm,

I took loan for two wheeler from hdfc bank in 2006. My loan account no. is 2442715. Due to dealers mistake my two cheque was bounce which gave to hdfc bank. But within 2-3days i pay all loan amount Rs. 21150.00 Receipt no. for this amount paid is 6346592 dtd[protected]. Pls remove my name from defaulter list. I already take NOC from hdfc bank. and final clauser latter from hdfc bank. So, Pls remove my name from defaulter list. Due to this my personal loan application file is also has been rejected

Thanks and regards,

(Madhuri Joshi)
[protected]

After getting numerous calls from HDFC bank, I finally confirmed to have a Credit Card, as told by the Bank Executive "Priya" that as i'm holding a Salary account in their bank, they offer me to avail Platinum Plus Chip Card with Life Time Free Offer. I told her strictly that i'll apply only when there no annual or membership charges. She confirmed and sent executive (Mr. Arvind) along with the application form along with the form for lifetime free offer.
I got the card on 31st Jan., when i check the un-billed status for the card online i found they charged me 440 Rs as membership fee. And registered a complaint at phone banking no. (Ref No [protected]) on 3/2/2012. But till now i didn't get any resolution from back. Despite of this when i called again on the phone banking no. they told u have to again call us to know about the status of your complaint and i don't why such big name bank ruin their reputation for few hundreds of rs..
Name Priya Goyal
Card HDFC Platinum Plus chip card
Card No. ( XXXX XXXX XXXX 5958)

To
HDFC Bank Cards Division
PO BOX # 8654
Thiruvanmiyur, PO
Chennai 600 041

My name-Mausam jha
My Card no- [protected]

Hi
This is Mausam jha,and i jst want to cnfrm that why account has been put on hold,due to non payment of my credit card due for Ergo health plan policy.I have been rcving calls from HDFC bank regarding payment for last 6-7 months, and every time i told them that plz cancel that health plan,as i have been told that this plan can be canceld within 45 days.I had a word Wth Parul(on 16th-July-2011)-As she assured me for raising a complaint to cancel that plan and even for a call back regarding this within an hour’s ,bt i hvnt rcvd any call till date.Then today on 20July-2011,i had a word wth Soniya and Mandeep[protected],bt still i got a notice from ur side.
So how can it possible that aftr gvng cancellation order for that Ergo Policy[protected] from Mandeep ) so many times on call.bt how can i chk that they are authorised to forward my complain or not or are they forwarding my complaint or not. It is impossible to chk on phone,so plz cancel that plan as soon as possible. and remove that HOLD from My account ,so that i can able to withraw,.I request you to plz do it on urgent base. Kindly DO THIS work on urgent basis as my nxt salary will be credited in my account withine 2-3 days,so i dont want any "HOLD " on my account so that i would nt be able to withdraw,and also credit my debited amount(2642.00) in my account.


Yours
Mausam Jha([protected])




Still Today on 06-FEb -2012 ,i got a notice from Vikarn Walia([protected],[protected]-Legal Manager HDFC Credit cards) for payment of 8216/ without any uses,bt still the problem is same and when i try contact Mr Vikarn today on 06th Feb-2012(after receiving the Notice) both the numbers in out of service.so plz can you explain that what should i do

hello sir,

My hdfc bank acc number is :[protected] , G vijaya bhasker
i want change my address through online
my new address is:
# G4, balaji vihar, bandhamkommu,
ameenpur vilage, patancheru.

my new mobile number is:[protected].
sir please change atleast my mobile numberi have submitted above.
my email id: [protected]@gmail.com

thanking you,

MY NAME IS VINOD KUMAR SINGH AND IAM A HDFC CREDIT CARD MEMBER MY CARD NO IS ENDING WITH XXXX XXXX XXXX 7739 .MY HDFC CREDIT CARD BILL AMOUNT WAS : 9968 RS , THAT WAS TO BE PAID BY 8 FEB 2012.
NOW WHILE DURING THE TRANSACTION WAS HAPPENING FROM THE HDFC BANK WEBSITE HOME PAGE , THE TRANSACTION COULD NOT BE PROCESSED AS THE ERROR WAS OCCURED FROM INTERNET PAGE SHOWING THAT PAGE CANNOT BE DISPLAYED , SO I TRIED THE TRANSACTION AGAIN AND THIS TIME THE TRANSACTION WAS SUCCESSFUL . NOW THE PROBLEM STARTS FROM HERE IS ............................., IAM RECEVING A FUND TRANSACTION MESSAGE FROM CITI BANK THAT THE TRANSACTION OF AMOUNT 9968/ HAS BEEN DONE TWICE FROM THE ACCOUNT


THE ONLY ONE TRANSACTION NO WAS RECEIVED FROM THE HDFC PAYMENT GATEWAY WAS : : MCIT[protected]:
BUT IN MY CITI BANK ATM RECEIPT IT HAS TWO TRANSACTION REFRENCES :
PLZ REFUND THE MONEY BACK IN MY CITIBANK ACCOUNT NO
: [protected]............................PLZ LOOK INTO IT

ASAP

Sir,
I have availed loan facility for commercial vehicle by HDFC bank. Due to business slump there was little late of payment but i was paying continously to bank. Bank take possession of my vehicle and sold them without any notice to me and without any due procedure.Manager Mr. Naresh Yadav grabed a lot of money with collusion of purchase and his legal advisor Mr. Mohinder Sharma and 2nd Manager Mr. Parshant Chokker. My loan account no. is cv 2211672 from HDFC bank on 05/january 2006. Pl. Help me. My email is is [protected]@gmail.com and contact no. is [protected],[protected].

Hi, I am Sanjay and i m a policy holder of HDFC Life and my policy no is[protected], i take this policy at 15-nov-2011 and i received this policy of 2nd Jan-2011. some personal and unfair region like( when i take this policy i said to executive get policy terms 5 years but when i received this policy i see in the bond my policy terms is 10 years and 2nd problem is executive said we are provide cashless card but when i check in customer care there are no option for cashless card in my policy) i freelook my policy on 7th jan-2012 in Asif ali Branch Dariyaganj New Delhi.after 10 day i check my status in call center he said my policy is denied and sign mismatched problem then i submit my mismatch letter again asif ali branch at 24th-jan-2012 but now today no updated for this matter in call center and in the branch its so long , today i call asif ali brach he said we send the my policy again in my address but i have no message for this matter and i m not received my denied letter in my address and branch operation team very badly talk to me so requested to you pls look into matter be carefully

Dear all.
I Tausif A Malik. a account holder of HDFC Bank. Dhantoli Branch. nagpur. I have an credit card of HDFC Bank. before one year i am cuntinue payment of this card. some time ago Hdfc officer come in to my home for sattlement of credit card. this case in cuntinue processing. i also having HDFC BANK salary a/c. but january 2012 salary HOLD resion for credit card outstanding amount. without any intimation. i am cuntinue follow up of bank but bank is not helping me i want to pay my outstanding amount in instollment..
i am the only earning person of my family...

THANKS & REGARDS
TAUSIF MALIK
a/c number :- [protected]
M:-[protected]

Hi,

I had availed a personal loan from HDFC Bank for my friend as he was not eligible for the loan. I am paying the installments since last three years as my friend is not able to repay the loan due to his financial condition. I requested the Bank to settle/ to wave off the interest as even I am not able to pay the installment after my marriage. Kindly help to settle my loan on exceptional basis. I had already spoken to HDFC people many times but they are not ready to settle the loan.

Regards,

Tarun Juneja

Amount 27.85 is deducted on January 16, 2012 with the description NWD DEC CHG (ATM Withdrawal charges) eventhough my account was opened as salary account and was said there will be no sur charges for any no of withdrawals from ATM other than HDFC. There were no intimation regarding the policy change if any also. This is very bad and unprofessionalism as a reputed worldwide bank shouldn't be doing this.

You may please connect with me on shireeshkumar.[protected]@tatatel.co.in
HDFC Bank, Bhopal
Salary/Saving Acc - [protected]