HDFC Bank Complaints & Reviews

hello sir,

My hdfc bank acc number is :[protected] , G vijaya bhasker
i want change my address through online
my new address is:
# G4, balaji vihar, bandhamkommu,
ameenpur vilage, patancheru.

my new mobile number is:[protected].
sir please change atleast my mobile numberi have submitted above.
my email id: [protected]@gmail.com

thanking you,

MY NAME IS VINOD KUMAR SINGH AND IAM A HDFC CREDIT CARD MEMBER MY CARD NO IS ENDING WITH XXXX XXXX XXXX 7739 .MY HDFC CREDIT CARD BILL AMOUNT WAS : 9968 RS , THAT WAS TO BE PAID BY 8 FEB 2012.
NOW WHILE DURING THE TRANSACTION WAS HAPPENING FROM THE HDFC BANK WEBSITE HOME PAGE , THE TRANSACTION COULD NOT BE PROCESSED AS THE ERROR WAS OCCURED FROM INTERNET PAGE SHOWING THAT PAGE CANNOT BE DISPLAYED , SO I TRIED THE TRANSACTION AGAIN AND THIS TIME THE TRANSACTION WAS SUCCESSFUL . NOW THE PROBLEM STARTS FROM HERE IS ............................., IAM RECEVING A FUND TRANSACTION MESSAGE FROM CITI BANK THAT THE TRANSACTION OF AMOUNT 9968/ HAS BEEN DONE TWICE FROM THE ACCOUNT


THE ONLY ONE TRANSACTION NO WAS RECEIVED FROM THE HDFC PAYMENT GATEWAY WAS : : MCIT[protected]:
BUT IN MY CITI BANK ATM RECEIPT IT HAS TWO TRANSACTION REFRENCES :
PLZ REFUND THE MONEY BACK IN MY CITIBANK ACCOUNT NO
: [protected]............................PLZ LOOK INTO IT

ASAP

Sir,
I have availed loan facility for commercial vehicle by HDFC bank. Due to business slump there was little late of payment but i was paying continously to bank. Bank take possession of my vehicle and sold them without any notice to me and without any due procedure.Manager Mr. Naresh Yadav grabed a lot of money with collusion of purchase and his legal advisor Mr. Mohinder Sharma and 2nd Manager Mr. Parshant Chokker. My loan account no. is cv 2211672 from HDFC bank on 05/january 2006. Pl. Help me. My email is is [protected]@gmail.com and contact no. is [protected],[protected].

Hi, I am Sanjay and i m a policy holder of HDFC Life and my policy no is[protected], i take this policy at 15-nov-2011 and i received this policy of 2nd Jan-2011. some personal and unfair region like( when i take this policy i said to executive get policy terms 5 years but when i received this policy i see in the bond my policy terms is 10 years and 2nd problem is executive said we are provide cashless card but when i check in customer care there are no option for cashless card in my policy) i freelook my policy on 7th jan-2012 in Asif ali Branch Dariyaganj New Delhi.after 10 day i check my status in call center he said my policy is denied and sign mismatched problem then i submit my mismatch letter again asif ali branch at 24th-jan-2012 but now today no updated for this matter in call center and in the branch its so long , today i call asif ali brach he said we send the my policy again in my address but i have no message for this matter and i m not received my denied letter in my address and branch operation team very badly talk to me so requested to you pls look into matter be carefully

Dear all.
I Tausif A Malik. a account holder of HDFC Bank. Dhantoli Branch. nagpur. I have an credit card of HDFC Bank. before one year i am cuntinue payment of this card. some time ago Hdfc officer come in to my home for sattlement of credit card. this case in cuntinue processing. i also having HDFC BANK salary a/c. but january 2012 salary HOLD resion for credit card outstanding amount. without any intimation. i am cuntinue follow up of bank but bank is not helping me i want to pay my outstanding amount in instollment..
i am the only earning person of my family...

THANKS & REGARDS
TAUSIF MALIK
a/c number :- [protected]
M:-[protected]

Hi,

I had availed a personal loan from HDFC Bank for my friend as he was not eligible for the loan. I am paying the installments since last three years as my friend is not able to repay the loan due to his financial condition. I requested the Bank to settle/ to wave off the interest as even I am not able to pay the installment after my marriage. Kindly help to settle my loan on exceptional basis. I had already spoken to HDFC people many times but they are not ready to settle the loan.

Regards,

Tarun Juneja

Amount 27.85 is deducted on January 16, 2012 with the description NWD DEC CHG (ATM Withdrawal charges) eventhough my account was opened as salary account and was said there will be no sur charges for any no of withdrawals from ATM other than HDFC. There were no intimation regarding the policy change if any also. This is very bad and unprofessionalism as a reputed worldwide bank shouldn't be doing this.

You may please connect with me on shireeshkumar.[protected]@tatatel.co.in
HDFC Bank, Bhopal
Salary/Saving Acc - [protected]

Hi
I have a salary account with hdfc bank. The home branch of my account is in bangalore. Today i went to Noida sector 63 branch to deposit some cash in my account. They denid the service by saying that RBI doesnt allow to deposit cash in salary account. Same day one of my friend deposit cash in his salary account in Kotak Mahindra bank. is the rule of RBI only for HDFC BANK. Why the are doing these things repetidily.?? why they are not providing any service to a salary account holder whose home branch is in some other state??

HDFC bank cheated me.
I have applied for HDFC credit card in November 2011. Provided all the necessary documents and the bank registered my application [protected]O1) and after three months they have rejected the application. Reason for rejection of the application is "the residential address is out of city limits". I am residing in Sector-17A, Gurgaon. Is it out of city limits????

With the description NWD DEC CHG (ATM Withdrawal charges) eventhough my account was opened as salary account and was said there will be no sur charges for any no of withdrawals from any ATM other than HDFC. There were no intimation regarding the policy change if any also. This is very bad and unprofessionalism as a reputed worldwide bank shouldn't be doing this... And they have deducted 27.58 INR twice on a same date with two different Cheque/Ref. No.. I want my money back with proper clarification in the next 3 Working Days in my mail .. Account Holder's Name : Somanath Nanda Account Number : [protected] Cheque/Ref No. : 4357 and 4355 (Value Date: 28 JAN 2012)

To the respective,
I hold one credit card of axis bank & one add on card on the same. the add on card was for my father.
while traveling to Pune from pen by ST Bus at Lonaval stand there briefcase was stolen. The add on card was in that briefcase. The thieves take that card & use that in HDFC Lonaval ATM. but Lonaval branch said the Camera Footage is loss and not able to provide the proof of the same. we had a complain in Lonaval Police station. The whole incidence happen In 2009 Diwali. In resent days I come to know that we can recover any lost data from the system. so i m requesting you to please help me in that. the total lost money is over Rs.4 lacs as per 2009 valuation. which is not a small amount.
requesting to help us as we are not a rich people.

Sir, I have got calls from landline no.[protected] from HDFC bank Executive for Marketing of investment Product. while I stated no interest in Product he immediately cut off the line. when dialed on same no. she had no manners to talk. I expect strict action against such cheap executives who have no manners and ethics to talk. lesson must taught to such executives. Regards, Pankaj

I am a Doctor by profession who was cheated by HDFC life agents and HDFC bank employees. I happened to visit the HDFC bank in Rajahmundry, Andhrapradesh , to open an account with some fixed deposit. As a preferred customer they attracted me by telling about HDFC SL Crest policy for which i was interested and signed the documents where they asked me to do so. I got the policy documents by post and was shocked to see that they have invested in some other policy[ SAVINGS ASSURANCE PLAN] of their choice with out consulting me. I returned the documents to the bank with in free look period[ 15 days] and asked them to cancel it as i was not interested with that policy. whenever i follow up them by phone call the reply will be " it is processing sir", after waiting for almost 3 months i realised that the document was not sent by them or communicated to the head office about the wrong policy [ the benefits to the agent / bank employee might be higher with this wrong policy]. I met the bank officer in person and warned him to cancel the policy and i with drew all my fixed deposits and savings balance from the account. I lodged the complaint to the zonal HDFC life officer who visited in person and took a written complaint about it, who as expected also neglected and used to give deaf ear when i phone him. After waiting for almost 5 months the policy document was returned to me stating that the complaint lodged was after free look period and the policy can not be cancelled. I went in person and met the bank manager and explained what was happened till now and insisted that the policy has to cancelled, This is almost 7 th month iam waiting for the policy to be canceled,, Can any one suggest me the best approach for this matter..

My Name is Mahesh. And I do hold Credit card with HDFC Bank. Along with this I do hold Personal Loan, Salary Account, Life Insurance Plan with HDFC. Till now I haven't delayed any payment for any of the EMIs.

This complaint is in regards to the Credit Card payment which got delayed for just 1month. Rupa an employee at Begumpet HDFC Bank Credit Cards and Praveen - manager at Begumpet HDFC Bank are harrasing me for not paying the amount for just 1 month and they torturing me saying that they will send collections people to my home where my parents are there who are old. I am currently living in Bangalore.

Actually I wanted to clear the Outstanding amount in my Credit Card next month i.e., Feb 2012, which was informed Rupa and Praveen but still the Manager and Rupa an employee are talking aggressively and not giving the options of holding this for just 1month.

I was completely upset on the way they behaved with me and made me to decide to close all the accounts with HDFC Bank. I am going to close my Credit Card and also the Loan very soon and would like to switch out from HDFC Bank, just because of Rupa and Praveen at Begumpet branch, Hyderabad.

Sir,
I know you will not relate this as a serious matter but for me its a big issue as i was working as an Contractual Executive with your bank & left Hdfc on 5th of Dec 2011 from the date of leaving to till date i am into the continous follow up with your cse- coex helpdesk team for my relieving letter which was sent to them on 2nd of dec and they are not reverting and they are not at all bothered to revert as i need to submitt this to.my existing organisation which matters me a lot and secondly i have not recd my full n final settlement yet.....
Sir i kindly request you to please look into this regard and need ur help n support for the same....
My name is Rajani Singh
Emp code was 76246
Used to work as an Insurance coex with Laxmi road branch, Pune
Sir sincerely request you to please help me on priority with your intervention into this regard....

This is to inform that i have taken a personal loan from HDFC bank Loan no 14826869. in May 2009 and the EMI started from June 2009 for 300000 , 5years tenure monthly 7345/-. and i was making the payment promptly till November 2011. Since till then i was working and i was affordable to make the due. But now i am given birth to a girl baby and nobody is there to take care of her, so my option was to leave the job. so from December 2011 i was not able to make my payment because of financial crisis. Within these 2 months the bank persons started torchering me and they dint give respect as a woman, they where not ready to understand my problems. So kindly help me to sort out this problem I need minimum 5 months time by which i can leave my baby in some care taker . and i will join a JOB . Once i join i ll make my payments promptly. And i request till then no one should call and touchier me.

Dear Sir,

I am having a credit card ending with number xxxx xxxx xxxx 8022 valid upto 2013 and the credit card statement forwarded to me for the current month didn't have any transaction details. Unfortunately during this month my son, who is also the add on card holder, used the card to write his exams for which their company will reimburse the amount on production of the statement as proof if produced before 26.01.2012. Since the current statement is not having any details, we have contacted the customer care call center for the past 5 days without any response. We get a standard answer of 24 hours or 48 hours time limit to forward the statement with all particulars. Even today (24.01.2012) , when I contacted the customer care call center, the lady handling the case assured me that it will be forwarded to me 48 years after 26.01.2012. I have also took up the matter with their customer care department by mail. But so far nothing has happened and they are also not allowing me to contact their superiors to discuss the matter.

The attitude of the people at the call center and at the customer care department is very irritating. Because of their mistake or inefficiency, we may have to incur a loss of Rs.35,000/-.If the people sitting at the higher position are so nervous or not interested to address the problem, then it is high time that the bank should either remove those people from that place or close their customer care department.

I want to put this on record, so that people must know the real face of the organisation in spite of their mind catching advertisements.


T.Anbumani

Dear Sir/Madam,

I am late paying current installment for the month of January, which is 6th of every month, i have confirmed customer service representative that i will make the online transfer on Saturday evening i.e, 21/01/2012 even though since today morning, hell amount of frequent calls ringing continuously and caller unnecessarily pulling me. And i am unable to focus my work.

I just want to know, if we pay late fine of INR 750.00 for late payment, why this mental harassment????????? AND also i want to know what is the last date of paying our installment with LATE FINE.....

PLEASE ANSWER

Thanks

Pankaj Kumar
[protected]

I have purchased a two wheeler HONDA AVIATOR and taken a loan from HDFC (Loan A/C No.[protected].
I have been paying the installments regularly through ecs and due to the human loss in the family, i was not able to pay for the month of January. I had received calls from HDFC regarding the payment and i have requested them
that the payment will be made next month. Today an agent by name Ms. Avanthi spoke very rudely and was
not ready to listen and then she handed over the phone to her Manager Mr. Janardhan. The said to be manager
is telling me with loud voice, as if he is speaking to a guy. BE HAPPY THAT WE HAVE NOT SENT A PERSON
TO YOUR HOUSE, wat does he mean by that, is he going to send goonda's to collect. Another manager Mr. Naveen
wants us to submit the death certificate in the nearest branch. Is this all needed for a month due, and after telling them
it will be paid in the first week of feb along with the regular payment. I want to end by saying "THEY DON'T KNOW
HOW TO SPEAK TO A GIRL, AND THEY WERE VERY RUDE and Threatening".

Sir
i have pledge ac in the Hdfc Bank my agreement no 48230&LAS ac no [protected]. bank have sold my pledge share without informing me.
please guide me and help me what to do.

thanking you