HDFC Bank Complaints & Reviews

The HDFC bank deduct Rs 110.30 from my account when i transferred Rs 5000 from my account to another bank in the same state. I just want to know on what basis you are deducting this when RBI site is mentioning that using NEFT only Rs 6 will be charged.I am attaching my bank details:

Lakshmi Lavanya Dakinedi, HDFC bank, Hitech Ciity, Hyderabad.
3RD PARTY CASH TXN INC ST & EC 221211 - 4 jan 2012

Please look into this matter and kindly do the needful.

To,
Concern person
Subject: Investment manipulation during Account opening
Dear Sir/Madam,
I, Kanchan Sharma wanted to complain about Deputy/Assistant Manager Ankush Verma.
We came to the Vishwas Nagar bank to open a saving account on my name and my sister’s Beena Sharma’s name. During the initially inquiry we were told to get classic status saving account we must invest one lakh each in HDFC life insurance...

my account number is [protected].i have lost my customer id.kindly send it to my email address.
Email:[protected]@gmail.com

I have taken a housing loan top up from hdfc limited, when i did pre closure they charged me 2% of charges. As per RBI there should not be any additional charges for housing loan related pre-closure, however they charged. So anyone please helped me to file the complaint to a responsible sector.

Thanks and regards
Raju Sadasivan Nair
[protected]@hotmail.com

I have not used my HDFC Credit card on[protected] at BLIZZARD ENT*ONL STORE US But 32,900 INR has been charged on my card towards BLIZZARD ENT*ONL STORE US on the[protected] to which I am not aware of. please help me in cancelling that transaction and debiting the amount back to my card.
I have already called to Customer care of HDFC bank but they have not responded sensibly on this, Please do the needulf for this.
Thanks,
Nilesh

Dear Sir/Mam,

Please be infromed that I hold a Salary Account in HDFC Bank Hemkunt Tower Nehru Place Branch.

My Account No is - [protected]
My ATM Card No is - [protected]
My Online complian No is - 285514 (Registered on 14 Oct 2011)

On 14 Oct 2011 I made a withdrawal of Rs. 1000/- from AXIS Bank ATM located at Main Dadri Road - Bhangel Noida.

After 2 minutes one more withdrawal of Rs. 10000/- took place from same ATM and amount was deducted from my account which I did not do.

I registered my online complain same time in HDFC Bank and later gave written complain as well followed by Police FIR upon asking of HDFC bank. When a gave all papers to HDFC bank in Hemkunt Tower Nehru Place branch, the branch manager asked me to gave a copy to AXIS bank as well so that they can ask AXIS bank for footage to catch hold of culprit.

But since then both banks and my account holding HDFC branch and its people are misguding me and not helping me at all.

Please advise me should I go legal against both the banks.

Regards,

Almam Shad
[protected]

According to my Complained, I got SMS transaction from HDFC on 26 and 27 Mar 2011 night and on Monday (ie 28 Mar 2011) I visited HDFC Branch and complained through customer care number . The complained number given by HDFC ie complained no[protected] and while launching complain i have inquired FIR but customer care executive told that no need for FIR currently and told to fill and drop charge dispute form.Same day i called up Blue Dart (waybill no [protected] ) Sakinaka Branch they told that card has been delivered and again i called up Blue dart and told them that the card has been delivered to unauthorized person and no correct identity proof they have deliverd the card .

Next day (ie 29 Mar 2011 ) I have filled up the charge Dispute form and droped at HDFC ATM drop Box Airoli Branch after 2 days HDFC called up and I explined all the things and Blue Dart also called me for card delivered address and details.

On 30 Mar 2011 Blue Dart Team Visited the Holcim Office where the card has been delivered and I informed to HOLCIM HR jismith and asked Security person who the guy but he was unable to recognize.The security person tlod that before courier guy came he got call that his courier will arrive and do call me (given number But unavailable) and he will collect the same .when the Blue dart guy came to office security person called up that unknown guy and asked him to collect the courier .

on 31 Mar 2011 HDFC executive called me to launch the complain against do not change the address for communication and mobile number but the executive aggreed on given the complained number [protected] as i have complained the unauthorized person have been changed the number (Not available) .

Next day ie 1 April 2011 i got call from HDFC hat they are following with Blue Dart and let me know the status.

on 4 or 5 April 2011 I got call from Blue and they are working on the mentioned complained and let me know the status ASAP.

last week i got call approx 18 April 2011 from HDFC stating that FIR should be launch and let us know but i have told that i am not responsible person to do FIR complaint regarding about HDFC .After that I did not got a call from HDFC of status of complained .



This is to stating that I have not recived the credit card and HDFC is working on the complained number which mentioned above.

Now they are calling for credit card payment kindly help in my justice

have mobile no [protected] for the last five years, I used to recieve alert on my this mobile no for the last three years. Few days back i recieve message that from now onwards you will not recieve message or alert on this mobile no But on [protected] regd 6 years back. i have not the mobile no [protected] for the last three years. so am facing much difficulty in recieving my alert/message on mobile no [protected]. may add have submitting application and also email when mobile no [protected] was cancelled/disconnected. Now request you Please arrange to get my mobile no [protected] regd so that i amy be able to recieve my messages of DR/CR. I have also a credit card for the last five years. so I could not make the payments in time for want of recieving alert/message on my mobile no [protected]. An earlt action will be appreciated being a very old custmor of your Bank.
Yudhvir oberoi
sb a/c no [protected]
Manwal Bagh. Shahpur kandi road.
pathankot. 145001

hello i have been charged rs 110.30 as 3RD PARTY CASH TXN INC ST & EC 101211 from your bank without any prioir notice and which was not deducted previosly. This is a unnecessary deductions so kindly reverse my amount back to my account otherwise i have to close my account because other banks don't charges these kind of taxes like yours....

I had applied for Home/Land purchase loan to purchase land in Coimbatore. Submitted all the required documents and processing fees of approx Rs11,500. HDFC initially said they will fund only 70% of the total land cost as it is a "Land Loan". Only for "Home Loan", they give 80% for the value more than 20Lakhs. Since I said, I cannot afford to proceed if I have only 70% and was about the cancel the Loan, they confirmed that they will give 80% of the cost. HDFC did confirm the date of cheque issue and we did fix the Registration date and called the Seller, purchased the registration papers for few Lakhs and taken a DD few thousands, Also paid the seller the remaining 20% of the cost. On the day of registration, HDFC says, they will give only 70%. Also the managers said "HDFC does not encourage and provide loan for Land purchase. Because I am an existing customer, they considered for the same". The Sales executives say something and promise something, the HDFC managers, technical assessor, credit assessor does something. Never go to HDFC Sales Executives or HDFC for Home Loan. Finally I had cancelled my loan, lost the processing fee. Due to all these HDFC issues, I was forced to think about ending my life. I had cried a lot. But realized that HDFC is a cheater. They do not consider customers at all. Around 2 full days been wasted at HDFC office and no use. Now I am praying god to get the 20% of the amount paid to the seller. This 20% amount is my one full year salary.

The HDFC managers questioned me "Why did you go to the HDFC Sales guy?". I did call Chennai HDFC Office and enquired about the Loan and they only directed me to the HDFC Sales guy. Then how come these managers are asking me this question? Why do they have HDFC Sales team then?

The HDFC managers told me that "HDFC does not encourage or provide loan for land purchase and since you are the existing customer, we considered your application". If this is the case, then why they do not tell me upfront when I submitted the document or when the lady from Credit assessment/approval team spoke to me? The lady only confirmed the amount. She did cross check with the Technical assessor before confirming it to me.

Never believe the words from HDFC Employees, officers,managers. Ask for written proof on whatever they tell you. They easily and quickly change their words.

Cheating is very common in HDFC. I am sure anyone approaching HDFC will have a some sad story to share.

Dear Sir,
As discussed with Anam (Request no [protected]) customer care representative, you have to pay only Rs500/- Processing fees and service tax on Rs500/-. But you have charged COC Processing fees Rs1000/- and Service tax on Rs1000/-. As discussed with representative after that I have took loan Rs50000/- and Rs 7082 extra pay on Rs50000/-.
Would request to you please reverse COC processing fees Rs500 and also service tax on Rs500/-. Earliest.
And if you are not reverse the COC Processing fees Rs 500/- and service tax than I will not pay any installment.

Card No-4617xxxxxxxx6608) HDFC Bank LTD

Regards,
Deepak Kr Gupta
Mo No [protected]

Dear Sir, my wife Sunita Singh and my self Dharamvir Singh had taken two HDFC SAP from Mr Vikas, the than RM at the HDFC Bank at Sector-11,Panchkula Haryana. The policy numbers are 1289471&12647271 respectively. The RM informed us while executing the policy that we both will get returns arround 15% at the time of maturity. He further said that the policies can be inter changed inbetween ,if, we were not happy about their returns to any other HDFC ife policy which is doing well. In between ,i,tried to find about the SAP Policy and its returns from HDFC Bank,HDFC Life and toll free number etc,but no one was either not parting with the information or was not aware about it. Iwas also told by RM that ,i, will only have to pay 4 to 5 premiums and the policy would continue. On 30 Dec 11, i some how came across a HSFC Life, Instructor, who informed me that ,i ,will just get about 6 to 7 % returns at maturity and ,i ,i will have to pay all 10 instalments. Sir, i am a retired Govt. Official and living only on my pension as source of income and we both would certainly not be able to pay our premium any further. At the best we can afford a out go of Rs 50,00/- each, which can be invested in HDFC Life guaranteed highest NAV scheme, as advised by the HDFC Life Chandigarh Branch Territory Manager. Please help me at the earliest possible. Regards ! Sunita Singh & Dharam Vir Singh.

I Tushar Umesh Kondawar , Nagpur Age 25 resigned from company "HDFC Standard Life Insurance Company Ltd as on 30th Nov'2010. My total tenure with company from 12th Jun 2008 to 30th Nov'2010 which was 2 years 5 months and 18 days. My employee code with Company 35079.

I have submitted my PF withdrawal form no. 19 along with Pension form no. 10C to HDFC Standard Life Insurance Company on 4th Apr'2011 in HDFC...

My account no is [protected] , K H ROAD - BANGALORE . I did third party transfer transcation through online. After that why deducted money from my account for
3RD PARTY CASH TXN INC ST & EC 051211 - RS 110.30
NEFT CHGS INCL ST & CESS 071211 - RS 5.00 on 17th of Dec 2011.
I did complaint through HDFC complaint form on 21st of Dec 2011,but I didn't get any response from them.

Hi

Yesterday ie on 29/12/11 got the SMS stating that my welcome kit got returned ,can you please clarify me that which welcome kit got returned with out delivery.

Thanks
Girija

Hi This is Gangadhara from Mangalore.

I had applied credit card (Application #[protected]SC) a long back ago and got a call 12th of Dec'11 for verification and said the card will be delivered within a week time, again I got for verification after one week and said card will be dispatch within 2 days . after 2 days also I dint get the card info or status of the card, and I called customer care on 21st of Dec'11...

MY C.S.E CODE WAS NOT RECEIVED TO ME WITHIN 15 DAYS MY CONTACT NO IS [protected]

INTERNATIONAL CONSUMER RIGHTS PROTECTION COUNCIL
B-9/55 VIJAY NAGARI, PO-KASARVADAVALI
THANE [WEST]MUMBAI 400 615 INDIA

I would like to bring to your kind notice that, I have obtained a loan of Rs.6,00,000/--from HDFC Bank in May/June-2006 which was repayable in 60 installments, WHILE SANCTIONING LOAN THE HDFC BANK HAS RECEIVED ORIGINAL DOCUMENTS OF MY RESIDENTIAL ACCOMMODATION {+} 5 BLANK CHE QUES {+} SECURITY AS REGISTERED MORTGAGE DEED [2] I have paid all these EMI very regular at Rs.13347/-- pm without any default [3] HDFC bank has received all these EMI from my salary account from UTI Bank and last EMI was due on 7.6.2011. [4] After receiving full and final payment, the said HDFC bank has issued a letter to me and informed that, due to hike in the rate of interest, I am required to pay additional EMI and said three EMI @ RS.13347/-- recovered by HDFC from me [5] I have very specifically informed the HDFC from time to time to return my original documents of my house against which mortage deed was registered and against the house propertly said loan was granted to me [6] The HDFC Bank has informed me issue three additional cheques for repayment over and above my agreed amount which has been collected by the representative of the said HDFC Bank in person [7] I have been very specifically informed that, after receiving all these three EMI my original documents of my house property will be returned to me within 8 days. [8] Now more than 50 days are over and I am being neglected by the said HDFC bank saying that, my concern will be attended in 3 working days or so and till today i have not received my documets [10] Also I have requesged to the said HDFC bank to inform me the calculation of interest that, how three EMI arrived at because of increase in the rate of interest, but sorry to say that, till today the HDFC bank is unable to inform me about the calculation lf interest. [11] I am continously writting to the HDFC bank from 8th October 2011 to return the documents, to register and reverse the mortage deed by registering legally, but the said HDFC bank is simply neglecting my message. Therefore, I am constrain to approach to the RBI Authority for restoring proper justice............ I request and pray necessary investigation may kindly be made to issue necessary instructions to the HDFC authority to do the needful before filing criminal case against the concerned officials of HDFC. with regards..... HKGaikwad



Dear Mr.Ashish Bhatia, Mr.Yadav, Mr.Kaushik,

I am waiting for a documents since 8th October 2011 i.e. the day one when you have received your last EMI, this is as per your telephonic talk, and the payment made with good intention by me. Not only to that, you have promised me that, I will get my documents within 8 days from the day of receiving last EMI. This is nothing but breach of trust and I do not know what is the calculation of interest for recovering additional 3 EMI from me........ will u please submit me the details of payment and calculation of interest for my records........ customer is god and should not threat them as a slaves .... I am repeatedly requesting you to give me details of calcuation of interest and return to me my original documents which u have taken at the time of sanctioning loan..... also you are required to revert agreement of mortagage by registering with the Registrar....... But, you are not taking it serious and forcing me to take legal action against this malafide actions ..... note of this message may kindly be taken in your own interest and you will be held reponsible for the casue, cost and consequence thereof which may kindly be noted....... regards..hkgaikwad

Dear Sir,
I took housing loan from hdfc ltd, and my loan a/c no is[protected]. I wanted to make part prepayment of the housing loan, the HDFC LTD is charging 2% penalty as part prepayment of housing loan. For the last more than three months I have been writing to HDFC grievance cell but response is zero. The grievance cell of HDFC simply forwards my grievances to one GEETIKA VAISH(email id [protected]@hdfc.com) and instructed me to contact this official for resolution of your complaint and her email id shows she is on leave for the last many months and it seems that HDFC LTD is resorting to unfair trade practices by not replying to my emails (HBL=[protected], This was the reference no which was provided to me by the grievance cell of HDFC in the month of OCTOBER 2011)
Pl let me know if there is any prepayment penalty on the part pre payment of housing loan if the prepayment is more than 25% of the opening balance in a current financial year on the floating rate of interest (present rate of interest is 11%)
With Regards,
JASWANT SINGH
Email id [protected]@gmail.com
842/1, SEC 41A, chandigarh 160036

DEAR SIR

I HAVE MY S.B ACCOUNT (SALARY ACCOUNT)WITH HDFC BANK,R.S ROAD, PALAKKAD IT HAS CLOSED BY BANK PEOPLE WITH OUT ANY PRIOR INFORMATION ON 26 TH DEC 2011

MY SALARY OF RS 51000/- HAS CREDITED ON 23RD DEC 2011

I AM WORKING AS SALES MANAGER FOR SOUTH INDIA IN A PHARMACEUTICAL COMPANY THE CLOSURE WITHOUT PRIOR INFORMATION HAS DISTURBED MY TOUR AND JOB.

TODAY I HELD UP IN CHENNAI DUE TO SHORTAGE OF MONEY . I CONTACTED THE CONCERNED BRANCH MANAGER MR GANESH OVER PHONE ( MOB NO : [protected] ) BUT HE HAS NOT RESPONDED PROPERLY AND NOT GIVEN ANY INFORMATION FOR WHICH REASON THEY CLOSED MY ACCOUNT THEN I CONTACTED CUSTOMER CARE PEOPLE THEY ALSO NOT GIVEN ANY PROPER REASON FOR CLOSURE OF MY ACCOUNT.

I HAVE NO LIABILITY WITH HDFC BANK

MY BALANCE WHEN CLOSING IS AROUND RS 31000 NO IDEA ABOUT THAT MONEY

THE DETAILS OF ACCOUNT AND MY PERSONAL DETAILS AS FOLLOWS

NAME : MOHANKUMAR.P
ADDRESS: 495, VADAKKE PARAKKAL HOUSE,PIRAYIRI (PO),PALAKKAD,KERALA - 678004
MOB NO : [protected]
Email ID : [protected]@rediffmail.com


ACCOUNT NUMBER : [protected]
DEBITCARD NUMBER : [protected]
CUST ID NO : 34023302
BANK BRANCH : HDFC BANK LTD,(1533), P.B - 111, 1ST FLOOR,S.J COMPLEX,R.S ROAD,PALAKKAD -678001,KERALA

PLEASE DO THE NEEDFUL AND GET ME THE EXACT REASON FOR CLOSING OF MY ACCOUNT


YOUR SINCERELY

MOHANKUMAR.P
PALAKKAD