HDFC Bank Complaints & Reviews

dear Sir,
i was taken a loan for a car and due to my some medical problem i was unable to pay my regular 3 months emi so bank seased my car during a journey and asked me update my all emi and charged a heavy amount for seasing and to take care in their yard per day basis, i paid all what ever they charged.
but they returned my car in damaged accident ed condition in which i have to pay a heavy amount of amount 50thousand,they damaged my car then why i will pay for repairing so its duty of bank to adjust my amount of repairing but till today they dosent respond regarding my damage and they send me a sattelment letter in one lack 4thousand to pay the final amount to close my loan account two times but they dosent seand me where to pay the said amount.
so sir kindly i request you to solve my problem.
with your kind regards.
P.K. SINHA
OPPOSITE SBI
KURJI MORE
PATNA 10
BIHAR
[protected]

Dear Sir,
All customer care officer in HDFC Bank layers, No person help of the customer, i have one two wheeler loan with Hdfc bank. but this time i m very unsatisfied with hdfc bank. we will call in hdfc bank customer care at last tuesday on dated 13 dec 2011 for monthly EMi due of amount 2324/-, but customer care officer told me, we will not present again cheque in your bank because your account with another bank if you have hdfc bank saving account so we will present cheque again so i said please send me your executive for collection of cash payment. But till date no person call me for due payment of loan. Yesterday i checked my account in show the cheque presented by hdfc bank and again shown in account statement cheque bouncing charges. i cant afford the cheque bouncing charges. kindly request to you, Please refund my amount by hdfc bank.

I have audio recordings.

Thanks&Regards
Cheena Rani
[protected]

Hi,

This is in regards to my transaction in foreign country which i had through a froeign bank atm. I used the ATM card of HDFC Bank. HDFC Bank has deducted Approx Rs.5000 more on a small transaction of Rs.38000/- as compared to my friend's transaction done at the same time and he also used the same bank atm at the same place, same time along with me.

I called up around 5 times to their local branches and customer care but nobody reverted me. After complaining to their MD cell, they also does not have any reason to say.

Despite of my repeated mails MD cell is not responding on time infact they gave a deadline of 9th dec 2010 but nobody had reverted me.


Regards
Sunil Devatwal
[protected]
[protected]@gmail.com

Hi Friends,

I’v applied for a personal loan in HDFC bank via online on 17th of November 2011, references ID: [protected], they took two days to log in my loan application. I’v been in touch with the loan department via phone and emails. In the first week they said you that their loan manager is on leave and they were unable to process the loan at that moment. Alright, I agreed with them and gave them time that they required to process my loan. In the second week they said that my documents are under review and my loan will be processed in three business days.

K good to hear that right, here starts my pathetic story; in early of the third week I contacted the rep who is handling my loan procedure. Surprisingly she said that all “MY DOCUMENTS WERE MISPLACED” and they need complete documentation to re-login my loan application. Huh, you know what; I kept my cool and ran to HDFC bank (Ameerpet, Hyderabad) to submit my entire documents once again. The rep said sir don’t worry your loan will be processed in three business days. I waited for four days and called the rep, she said, sir you got a positive result in our verification, but we need a latest “BANK STATEMENT” to process your loan. Again I ran to HDFC Bank and submitted my latest bank statement. The rep said please give us three more days we will get back to you with an update. You know still with a patience mind I said k do it ASAP.

Today on 16th of December 2011 when I called the rep, she gave phone to her manger, and he quietly said “SIR PLEASE SUBMIT YOUR RESIDENTIAL PROOF” we will process your loan in three business days. Now what I have to say? Do I need run again to HDFC bank to submit the document they required?
Now anybody tell me, does a bank take one month of time to process a loan? Don’t you think misplacing personal document is a crime? I don’t understand what kind of security these people are providing to customers personal information.

I would have more than happy, if they straightly inform me that my loan application is declined, instead of playing with my need. Am I correct or not?

Now what do you understand after reading my pathetic story, I understand that I tried to do business with a bank who doesn’t have proper work ethics. I’m not gonna do any kind of business with HDFC bank, ever in my life. I will suggest the same to my family and friends.

Thank you all for your patience for reading my pathetic story,

Regards,
Vinay Sundar. N

The person is at HDFC Bank GP Road branch with his name MATHIVANAN. I am not aware his desk number and cell number. I visited that branch to close my personal loan last month. Since that time, I am getting so many calls (Per day minimum 1 and maximum 4) to get any load from HDFC bank. Actually I didn't enquired any think about loan at HDFC bank. I raised a compliant at HDFC customer care.

Today morning I received a call from Nelson Manickam Road HDFC Bank (phone number is[protected]. When I start shouting the other end were disconnected. Since then, I unable to reach that number.

I request consumer court to take action. Also please suggest anything on my query.

If I meet that fellow and slap or kick use my shoe or blast using very slum words, will bank take legal action?
If I approach police people will I get any feasible solution?

You may think that this is a chilly matter. Why should I make it as issue. When you visit any HDFC bank thru Internet, you can't see their branch phone number. They are keeping their phone number as so much important. Then why should they share my phone number to many people with out my permission.

Kindly reply.

Sincerely.
Sankar.

Hi ,
I was working with HDFC bank as coex for last 3 yrs. I left the job on 31/01/2011. I had submitted my pf application form to respective dept in HDFC on 10/02/2011 & that respective lady submitted the same form to Pad CSE-coex help desk on 07/04/2011 for further process. The people from pad help desk are now saying that they had not recd the PF application yet. Even I'm also having the xerox copy of same with me.
Even the the lady to whom I submitted the form she had also provided the record book which contains the dispatch of nos of forms to pad help desk. The people from pad help desk are not ready to accept that the form is misplaced by them.
Now the almost 10 months had gone and I still have not received my PF dues.
Will you be able to help to me your reply is highly appreciated.

Dear Sir
Please find my credit card number XXX.
As per my statement for the month August total outstanding was 618+608+407=1633. Where as the payment due date was 28.08.09. I have given a cheque on 23.08.09 of Rs 1633.00 of Syndicate Bank dated 24.08.09.
Somehow due to the signature difference Syndicate Bank returned that. This was just a human error which can happen with anybody.
I didn't get any information from Bank side that Syndicate Bank has returned the cheque before 5.09.09. Where as my bank has returned the cheque on 25.08.09.
I am unable to understand that when they are sending me the monthly statement on net why you don’t provided me this information on net so I can make the payment on time.
Instead of all this when I talked on call center no proper reply was given to me.
I was going to deposit the amount to HDFC bank towards my outstanding but same time I received a call from call center Jaipur as well as Jodhpur branch/Recovery Agents that “ Our agent is coming to you please give that amount to him”. Several of times I got such phone calls but nobody approached me.
In the month of September I talked again at call center and they guided me to deposit Rs 5500.00 because they told me that they are sending the request for late fee reversal. Just after that I cleared my total outstanding Rs 5500.00 except then late fees which was Rs 444.00 because I was continue in touch with your call center for the reversal of that late fee. But I didn’t get any call from bank side. Instead of the reversal, month after month late fee has been charged.
Again when I call to call center they told late fee reversal is not possible but till that time several late fee has been charged and I was unable to know what to do.
Later I got the statement in which they mentioned that they have suspended my card.
Please guide me what was my fault in this matter, why should I loose my credibility in bank when I have given the cheque 5 days earlier of Rs 1633.00 and 3 days earlier of Rs 5500.00
I talked at call center regarding that thing on 2nd April 10 which request number is [protected] at 13.43pm. They informed me that your person from Head office will call me regarding this issue within next 7 working days after checking all the data but till date I don't received any call from bank side.
Now because of this matter bank has made me defaulter and therefor that has worsen my CBILL.
Please guide me what to do.
Mukesh Prajapat
K-87, Madhu Sadan,
Subhash Marg, Massoriya,
Jodhpur
[protected]
[protected]
[protected]@yahoo.com

DEAR SIR
I WORRIED ABOUT PF
WITHDRAWAL BECAUSE I HAVE BEEN ALREADY SEND PF DOCUMENT NEAR
ABOUT ABOVE 60 DAYS BUT I COULD NOT RECEIVE PF,I REQUEST YOU PLZ HELP ME MY PF WITHDRAWAL.
I NEED URGENT MONEY FOR PAY EDUCATION LOAN.I HIGHLY OBELIGED TO YOU
FOR ACT OF SYMPATHY.


REGARDS & THANKS

KRISHNA UMAR VAISHYA

EMP. CODE- CK10644

SALARY A/C NO.-[protected]

I'm Jayendra from surat, from past few days i'm continuously received a call from Aditya (received mob no. [protected]) HDFC insurance sales department, Ahemdabad. He trying to convince me to buy a product. I'm also lil impressed with his offered policy but not much so tell him to call me later. But he call me regularly and last i said him ok send a executive to my home (surat) but unfortunately when this executive comes to my home i'm not available, so again aditya call me and very rudely talk with me, he said "Jab Aukat Nahi Hai to Bulate Kyun Hai Kamine"

Really i don't understand what to say him so ended the call and then not received his call. but i'm so hurt from these words coz i don't expect this type of mis behavior from a reputed company's representative. I'm not forgive him for this but no idea where i complaint. Found this website so complaint here first please do some needful action about this or give me the right way to teach him a good lesson.

Thanks in Advance...

Aditya's mobile no. is [protected]

Pals be ware of service level commitments from hdfc either customer or employee or agent. I worked for the company for 2 yrs and I know the process of the company even after knowing its been more than two years am constantly following them for pf still the only jargon they convey is wait for next 3 (its been 8 three months passed and 9th started) months. This is how they treat those who deals with them, I afraid what would happen with ignorant customers who invest with the company and don't know any process.

Hi Team,

I have got a call from the HDFC ERGO General insurence and asked me to take the policy and the amount will be diducted in the form of EMI from your card, so i have said ok confirming that there will be no additional charges on top of the EMI amounts.
but while processing the fee they are charging he amount for EMI+CESS tax+Service tax . amount that they are charging is more than the acutal EMI amount CESS tax+Service tax is greater than the EMI amount .

Please suggest how can we stop this i have decide not to go with HDFC ERGO any more and raised a complaint in the site to stop the EMI'S one the policy has been expired in this year end. and i also suggest please don't prefer the HDFC ERGO any more.

Thanks,
Surender.

Hi,
my loan no:[protected]
I have taken around 20 Lakh Loan from hdfc bank,selaiyur-chennai just few months.
i am paying my emis regularly that too 20 days before. still hdfc people trying to use my cheques to withdraw money without checking accounts.
As a result of their stupid and foolishness,i am getting unnecessary mails and at high time,
Rs.827.25 is debited from my hdfc account for cheque return charges.
CHEQUE NO:[protected] DATE:06 Dec 2011 FINE:827.25

may i know the procedure these banks are following?.

As there is no fault from my side, i need my money back. i never faced this situations anywhere.
need urgent action on this.

Through this post I would like to update you that there are some recovery agencies affiliated to reputed private sector banks resorting to threatening calls and using abusive means of communication. One of my friends had this bitter experience and I thought of sharing with everyone in my contacts list.

Initially you would receive a call from [protected] and the person calling identifies himself as Uday Shankar, Assistant Commissioner of Police, Hyderabad Crime Branch and threatens you that there is an non bailable arrest warrant against you for non payment of Credit Cards Bills. Usually they refer to the payment which you might have done / settled more than 5 years ago.

He would share a Delhi based number [protected] belonging to some Ashok Pradhan who refers to your case and he threatens that in case you do not deposit the amount immediately into bank, you would be arrested within few hours. They succeed in creating panic and call you continuously creating fear and confusion.

Request you all not to react or respond to their threatens.

If one of the readers of this post has good network in Police Department, I humbly request you to escalate with them and bring them to justice.

The best way to avoid this kind of situation is to use your credit card judiciously and pay bills on time.

Hi,

Hi I applied for personal loan in HDFC bank, the person who came and collected my documents his name Maltesh(mob.no[protected]),he took all the documents by date 28/11/11 and i got a message from HDFC bank on 01 dec 2011 saying that "your request for personal loan has been accepted and given ref.no 20207535".The loan they are processing from the HDFC indiranagar, this branch is the worst branch so far I visited. after all the verification is done,again they are asking my father/family address proof and I am ready to submit and again they are asking my father signature proof.this ridiculous thing.As I donot want to submit signature proof, I said to cancel the loan,regarding to this I called HDFC Customer care,again helpless.Customer care telling that contact executive.

Finally I visited HDFC indiranagar branch on 08 dec 2011,I met the person Ganesh Subramani,he did not responded properly. I waited for 2 hours and left from there without any help.

One more thing I have my salay account with HDFC only..

This is how they treat people at HDFC bank,so friends who ever need any loan donot go to HDFC bank,especially Indiranagar branch.

regards,
sapi

I bought Whirlpool Washing Machine from MORE, mahadevapura outlet on 21st November 2011 on 6 months EMI.
In the HDFC site "http://www.hdfcbanksmartbuy.com/post/postid-92.aspx", its written that there will be no hidden charges..NO EXTRA COST, if we buy WHIRLPOOL products from HDFC credit card EMI option till December 2011.

But then extra Rs 600 was charged to me as processing fee.
My compalint is that if you add this extra hidden charge then please write it there in site also...
But I did not see any processing fee written in the site.

When I called up the HDFC bank Credit card helpline number, they told me that it is the previledge given to some of the customers only.
Then why they have not mentioned this in the site?


The Store from where I bought the Washing machine is given below..
BANGALORE HYPERMARKET,
MAHADEVPURA OUTLET,RING ROAD,
NEAR SHIVAGANGAL LAYOUT,
NEAR JALSA RESTAURANT
Bangalore.

Hope anyone from HDFC bank will address my Issue.

Thanks

Shailaja

Hi

I worked as Sales Development Manager(SDM) under the branch of Ms. Parminder Kaur Anand with HDFC Standard Life Insurance Company(now knowing as HDFC Life) Sector 70, Mohali, Punjab from 7th April 2010 to 30th March 2011. My PF no is 43180, my Pension number is MH/211273/43180, my employee no. 59204, my agency code was 00407359. I left my job on 30th March 2011. After one month in the first week of May 2011, I applied for the reimbursement of my PF with submitting the fully filled forms and the full documents demanded, to Ms. Pooja (HR-Manager) who sits in Chandigarh office. Now, more than 7 months have been passed away but , my PF was not released as yet.

Please help me to release my PF as soon as possible.

Thanks and Regards,

Vivek Kapoor
[protected], [protected].
Mohali.
k.vivek.[protected]@gmail.com

I have recharged my BSNL sim for 50 RS through HDFC netbanking. But the recharge amount is not credited. The Ref# is [protected] . But the amount is debited from my account. I have contacted the HDFC customer support through web forum. But I was really disappointed with their reply towards my concern. They are asking me to contact BSNL customer care. So I thought this is the best way to communicate with them. If this issue is not resolved, I am going to change my bank for sure.

Regards,
Suneesh M R

This is Ashish Vishwakarma .
I had been getting many calls for getting the hdfc credit card and finally i said its ok it its having no annual fee and its visa !! And the guy came I filled the form and I didnt filled the form which says for Rs 399 annual fee and on asking he said just a formality but i refused and did nt filled as the customer care said that you just fill your vodafone postpaid details will get it automatically added to our hdfc card and then I need not to pay any annual charges .

Later I got a Master card instead of Visa and that TOO HAVING 399 Annual fee and on enquiring with customer care they said no this is having annual charges . I said to cancel this card and also to raise this concern as I M NOT GONIG TO PAY a SINGLE PENNY from my pocket . This is just making the consumer a fool !!!

Req No 1 : Dont remeber but they didnt logged the actual issue which i said and was ignored
Req for concern raised again : [protected]
Req for total cancellation of card : [protected]

Dear Sir,


Subject:- Conversion of Zero balance account to savings account without giving prior infomation.

I have forwarded mail to HDFC bank several times refer to above subject. They have onverted my zero balance account to savings account without giving my prior information regading the smae via-mail/sms or call. THen they have deducted balance from my account to minimum balance to maintain savings account (payment has been deucted from account(Acc No.:- [protected]) four times payment deducted details are as:- (827.25*3 +668.01). I hereby request you to kidly pls intervene & look into the matter.

Best Regards
Manmeet Singh
+911-[protected]

Hello!

I have an account with AXIS bank, but on 30th nov i tried withdrawal of money from a HDFC bank atm as there was no AXIS bank atm nearby. After entering the amount when the machine was in the process of dispensing money it displayed as 'YOUR TRANSACTION HAS TIMED OUT'. I thought there might be some kind of problem with the machine, so i left the atm ant went to a another atm. After 30-45 mins of this incident i received a msg which said that your account has been debited rs.5000 from HDFC bank atm. I was shocked readind the message. i rushed to the HDFC bank and asked for help,in reply they told me to send a complaint through the bank(AXIS) in which you have your a/c. and within 24 hrs the amount will be credited to your account.... but still waiting.

What's the process to get back my money... some1 plzz help me

Rahul Kumar
Ranchi
rahuls.[protected]@gmail.com