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HDFC Bank Complaints & Reviews

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Updated: Jun 7, 2026
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J
jayarama
Nov 28, 2010
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Address: Karnataka

I have invested Rs: 25,00,000 from my NRI A/c as one time investment in HDFC STD LIFE through a Agent who is also a official of HDFC Bank at Mangalore, Kadri branch. The HDFC STD LIFE deducted Rs: 2,50,000 as Agency commission and invested the balance in HDFC STD LIFE. If any one interested I can give more details. The Agent told me that the commission is only 0.8% but in fact they have deducted 10% and the agent got himself transferred out to another branch. So I advice the General Public not get into the same trap as me & sincerely advice not put your money in HDFC STD LIFE; rather put it in any POSTAL SMALL SAVING SCHEME. You will definitely earn more & it is guranteed by the Govt.
My Email ID: [protected]@yahoo.com
Aug 13, 2020
Complaint marked as Resolved 
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    R
    rajive jose
    from Kanchipuram, Tamil Nadu
    Nov 27, 2010
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    Address: Ernakulam, Kerala

    Dear Sir,

    I am using HDFC card for the last 9 years and if you check my payment track record, you can find that I never have any outstandings.My current issue started almost 1 and half years back,when I was on tour ,my wife cleared the bill,keeing an amount of 750/- as outstanding by oversight which was cleared after that.Imagine this has come to a total outstanding as 17695/- were the bank has taken the same amount from my savings account with out any prior information.

    Infact I approached the bank through several mails & personal visits and talking to customer care to get a clear picture of the amout due and told them that I am ready to pay a nominal penalty & need to clear off everything..All the main heads sits in Kochin office knows about this and they never gave me a solution.WE WILL GET BACK TO YOU......

    I still doubt there is an incentive given to the Managers depending upon the total outstanding that is squeesed from the poor card holders....

    Request you to give a solution for the same

    Rajive Jose
    [protected]
    Aug 13, 2020
    Complaint marked as Resolved 
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      A
      Ashis Kumar Swain
      from Chennai, Tamil Nadu
      Nov 26, 2010
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      Address: Puri, Odisha

      DEAR SIR, I AM A EXISTING CUSTOMER OF YOUR BANK. I HAVE TAKEN PERSONAL LOAN 2 YEARS BACK. MY LOAN ACCT NO IS 15639271. AGAIN I HAVE APPLIED FOR TOP UP WHICH WAS LOGGED ON 12TH NOV. AS PER CRITERIA LOAN SHOULD BE SANCTION WITHIN 7 DAYS. BUT THE LOAN AMOUNT CREDITED TO MY ACCT ON 24TH NOV. THIS MONTH MY LOAN OUTSTANDING WAS 130,005.30 AND APPLIED FOR 2 LAKHS. FROM OUTSTANDNG AMOUNT OF 70,000 ONLY RS 61,700 HAS BEEN CREDITED TO MY ACCT. AS PER SALES EXECUTIVE PF OF 2.5% AND INSURANCE 2000 DEDUCTED AND ALSO RS 2700 DEDUCTED FOR GAP INTEREST WHICH WAS NEVER TOLD TO ME. PLS LOOK INTO THE MATTER RS 2700 DEDUCTED WRONGLY FROM MY ACCOUNT, UNNECESSARY I HAVE PAID. WHY MY LOAN SANCTIONED AFTER 7 DAYS AFTER 20TH NOV FOR WHICH BANK DEDUCTED FOR GAP INTEREST. PLS CONSIDER MY CASE AND RETURN THE GAP INTEREST AMOUNT.

      Ashis Kumar Swain,
      Bhubaneswar, Orissa
      Mob: [protected]
      Email: ashis.[protected]@aircel.co.in
      Aug 13, 2020
      Complaint marked as Resolved 
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        A
        adorabledp
        from Pune, Maharashtra
        Nov 25, 2010
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        Address: Bokaro, Jharkhand

        Hi

        I had HDFC credidit card no.[protected] and In Jan 2010 I informed HDFC to block this card as I do not want it.But after continous requests and phone call they blocked this card and issued a card [protected],without intimating me.Even I asked them to settle the pending amount last year october only(2009).They contd to delay the process ,Finally HDFC agent came to our RESIDENCE in March 2010,and informed that settlement has been done and we need to pay 17100/(need to pay in seven installment)-.He took Rs 2600 in cash(for which a hand written invoice was provided).and six PDC of 2566 for april,may,june,july,aug,and sept respectively.
        We continued to pay the amount till aug 2010 with any settlement letter or any written confirmation from HDFC.Because of this I stopped the payment of last PDC i.e.september 2010.
        Now the HDFC executives are threating us of dire consequences from Local Dhanbad and Calcutta office,Also they have fabricated a new story that settlement was done in May 2010 not March 2010.So they say that they are not responsible for the payment made by me in march and april against settlement of 17100/-
        So ,My question is if settlement was made in may 2010,WHY HDFC AGENT TOOK SETTLEMENT PDC'S AND CASH AMOUNT IN MARCH 2010????This is a case of total harrasment from HDFC offiicials,Need someone should look into this on priority.
        Aug 13, 2020
        Complaint marked as Resolved 
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          S
          skbidarkar
          from Chennai, Tamil Nadu
          Nov 24, 2010
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          Address: Thane, Maharashtra

          MY CREDIT CARD NUMBER[protected] i have not received any info on what can be purchased on reward points and what is site name or broucher details please revert
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            G
            gangadharhugar
            from Mumbai, Maharashtra
            Nov 22, 2010
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            Address: Maharashtra

            I Mr. Gangadhar hugar having an sb a/c since 2years with HDFC BANK POWAI BRANCH. in the month of september 23rd 2010, from my sb a/c 14500/- rupees has been withdrawn without my notice 24th morning suddenly i noticed that my a/c carry a bslsnce of only rupees 32/-.

            i gave written complaint to hdfc bank powai branch, they said they will investigate it and it takes time and my a/c was blocked, around november 10th i received a call from bank saying that now you have to lodge a complaint with cyber crime cell of police department.

            for the period of TWO months they didnot do anything in the name of investigation, why bcoz when they have all details of transactions which were done ( payments ) through VODAFONE BILLDESK and its transactions reference numbers on each transactions.

            I KINDLY REQUEST you to help me out in this regard.

            awaiting for your valuable reply

            my email id is : [protected]@yahoo.co.in
            [protected]@gmail.com


            Thanks & Regards

            Gangadhar Hugar
            Faculty Member
            IBS - M,
            Opp: Hiranandani Hospital,
            POWAI.
            mumbai.
            Aug 13, 2020
            Complaint marked as Resolved 

            Vodafone — Phishing

            Received a mail saying " U have got 250000.00 IN GUINNESS INTL FORTUNE PROGRAM. TO GET YOUR PAYMENT SEND EMAIL US ON [protected]@live.co.uk, TEL:[protected]
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              T
              tushar.jambhekar
              from Mavelikara, Kerala
              Nov 20, 2010
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              Dear Sir,

              My name is Tushar Madhukar Jambhekar and I have investment in 4037/ HDFC Infracture Fund- Growth in the name of Tushar Madhukar Jambhekar(Self).



              I had given a redemption request to HDFC Mutual Fund on 16th April 2010 At HDFC Bank Chinchwad ,Pune,to representative Neha Jain. but till date the proceeds of the redemption has not been credited to my wife's ICICI Bank Account.

              Folio number for the investment is 4686455/09 .

              Today is 20th November 2010.but still i have not received anything.
              Another side i am contineously contacting HDFC Help line numbers .but from there also i am not getting any satisfactory answer.
              Again i visited ti HDFC CHinchwad Branch again ..Bank people also refused to give me any information about my Investment in mutual fund.i don't know whatz happening with my mutual fund investment money.
              Moreover, HDFC Mutual fund is not ready to give me interest for the delay, nor are they willing to give me money as per latest NAV.


              I have talked to their customer care executives several times, but that is of no use, as I have still not received my redemption amount.

              Sir, I need this funds urgently and after no help from HDFC Mutual fund I am knocking your doors.

              I am writing this mail to you on the faith that you will help me get justice for the same.

              Awaiting your reply,
              Thanking you,
              Yours truly,
              Mitesh Sampat
              Aug 13, 2020
              Complaint marked as Resolved 
              Feb 06, 2015
              tushartushar's response
              This complaint resolved earlier only.kindly close the thread.

              HDFC Bank — Complaint against HDFC Mutual Fund

              Complaint against HDFC Mutual Fund
              Dear Sir,

              My name is Tushar Madhukar Jambhekar and I have investment in 4037/ HDFC Infracture Fund- Growth in the name of Tushar Madhukar Jambhekar(Self).



              I had given a redemption request to HDFC Mutual Fund on 16th April 2010 At HDFC Bank Chinchwad ,Pune,to representative Neha Jain. but till date the proceeds of the redemption has not been credited to my wife's ICICI Bank Account.

              Folio number for the investment is 4686455/09 .

              Today is 20th November 2010.but still i have not received anything.
              Another side i am contineously contacting HDFC Help line numbers .but from there also i am not getting any satisfactory answer.
              Again i visited ti HDFC CHinchwad Branch again ..Bank people also refused to give me any information about my Investment in mutual fund.i don't know whatz happening with my mutual fund investment money.
              Moreover, HDFC Mutual fund is not ready to give me interest for the delay, nor are they willing to give me money as per latest NAV.


              I have talked to their customer care executives several times, but that is of no use, as I have still not received my redemption amount.

              Sir, I need this funds urgently and after no help from HDFC Mutual fund I am knocking your doors.

              I am writing this mail to you on the faith that you will help me get justice for the same.

              Awaiting your reply,
              Thanking you,
              Yours truly,
              Tushar.jambhekar
              Dear Consumers,
              Please do not fall into the "HDFC Monthly Income Plan-Long Term Plan-Monthly Dividend Option" trap and invest here. I got conned into this investment and put in 5 lac rupees. within a couple of months the NAV dropped and now I am losing money. I was also told that I would earn about 12% on this so called investment. I have kept very detailed records on this and I confirm that the return is less than 6% -and if HDFC claims the fund is not doing well, even your monthly peanuts is not guaranteed. Above all your entire principal amount is not guaranteed.

              So please stay away from this HDFC mutual funds -the agents are paid a high commission on this. That is why they are pushing you to invest in this rubbish.

              Jacinto Godinho
              HDFC Navelim Goa Branch
              HDFC is cheated me also almost like this. I lost my money. Please do some thing for this. Lot of people would have lost their money but not even know where to compliant.
              I had submitted my redemption request but the amount has not been credited to my SB A/o no.[protected] till date. Enquiries made have yielded no result.

              SATISH KUMAR SRIVASTAVA
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                A
                ankur_mish
                Nov 19, 2010
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                Dear Sir/Madam,

                HDFC Bank Credit Card : 5176XXXXXXXX1767

                Kindly note that i received a call from HDFC Bank and the caller stated that i have a balance of Rs. 181624.73 due since 2005.
                I told the caller that i need my credit card statement along with my receiving slip of the credit card and in reply the person bluntly said she will not provide me with the same.

                Now, at first i never received the card and secondly if a person is a defaulter then he/she has complete right to get the statement of the card.

                Request you to kindly guide me on how to proceed with this kind o[censored]nprofessional approach from HDFC Bank associate.

                Regards,
                Ankur Mishra
                Aug 13, 2020
                Complaint marked as Resolved 
                I used the HDFC credit card last in the month of January at the Changi Airport in Singapore.
                I used the Credit card overlimit by Rs 1872.92/- ie my credit limit was Rs 15000/-.i made a full payment of Rs 16872.92 /-
                in one cheque itself. I calle dthe bank and asked them to close my account, which from their side havent done still.AND now they expect me to make a payment of Rs 6817/- as the late fee charges and overdue etc.
                My question is if i had asked them to close my account why didnt they do so ? and now insisting me to make a payment.
                I last spoke to Mr Iqbal Sheikh(manager at HDFC LEGAL DEPARTMENT) and Ms Hetal (Executive HDFC LEGAL DEPARTMENT)
                Pls dont go for HDFC Credit Cards, as before we take they promise or say these are the offers available with the credit card.
                But once you receive the card, if you cross check with customer care they say some one has fooled you!!!.

                Pls dont ever go with HDFC Credit Cards

                No 1 fooling Bank.
                Hello,

                I have a Savings account (Salary Account) with HDFC, By mistake i have transferred Rs5000 instead of Rs.4000, Request you to kindly stop the payment.
                now. 4 weeks ago I applied for credit card. first they told me I can't get one since i don't have the require balance in my A/c, which is fine but if my salary is more than 2 lacs per annum then I can apply for one.

                so I did- after one week of my submitting the application with my salary slip and other documents I was told by the bank your application has been rejected because you are a media professional. This is our bank policy. When I demanded it in writing the bank cleared by application.

                Then i was told it will take another week for them to do residence add verification

                3rd week I was told all papers are in order you will get the card in 10-12 working days.. I got a call from the bank saying my signatures did not match? and they wanted another copy of the salary slip- when I enquired why I was told they lost my application.. I wasted 2 hrs going back and forth filling the application again only to be told end of the day- rejected! why because they didn’t accept my salary slip on a company letterhead???? How bizarre is that.

                Feel like a complete fool- wasted 4 weeks for what???


                I am not interested in taking the credit card any more.. Totally disgusted with the experience. The staff is not helpful has an attitude problem and lies to the customer. Just pass on the message to the HDFC’s sr. team that your employees will cost you a lot of a/c I will still get a card with some other bank.
                Dear Sir/Madam,

                It is to inform you that I have been issued HDFC Bank Credit Card through Blue Dart Courier AWB # [protected] Dated 26.10.2009. I was on leave from 19th October to 3rd November 2009. Today I have been informed through SMS on my phone no. .[protected] that my card has been returned back and i have to contact customer care. Please send my card at my official address:-

                Vinod Kumar, Assistant Librarian, Guru Jambheshwar University of Science & Technology, Hisar- 125001 (Haryana) India.

                Thank you,


                Vinod Kumar
                I totally agree with you. I have the same experience for last eight months. Three times I have submitted all the documents and five times salary slips. They have many excuses to say and even today they have called me again for documents. I am working with an IT company, my salary is above 350000. Still I don’t know what game they are playing. I don’t know if they are able to misuse my documents. Anyway I will spread an email in my office so that no one from my office will be their victim again.
                Hi,

                This is to apprise that I had a credit card with HDFC with card no [protected] issued on11/03...which I holded for an year...after which I owed some money towards the card and could not pay it as I met with an accident and was bed ridden, I had promised bank that I will pay the amount in installments and which I did and I have a settlement letter for that, however between this course one of Bank representative misbehaved with me and my father and threat of giving my name to defaulter list despite I cleared the a/c and the same thing happened. I have been loyal customer to HDFC and I have a corporate A/C since last almost 6 and half years. But because of this my all loans get rejected and I am being harassed by HDFC Bank.Please assist else I will have to go to Consumer court for my rights.
                Hi,

                I am a HDFC bank account and Credit Card holder.
                My Credit Card was stolen in Nov 09. I was not aware that it was stolen until 5 days. I got my card blocked and filed a complaint for loss of card with the police.
                Till then illegal purchase of Rs 8000 was already done from the card.
                Also i faxed all the documents along with police complaint to HDFC complaint center.
                Since I had my salary account with HDFC, they have put Rs 8500 from my account on hold. This will be debited to the credit card account within 15 days.This is completely unethical, infact illegal. Just because i hold a salary account with HDFC, they dont get an authority to do so.It would have been fair had they gone ahead and taken legal action against me.Now,I plan to take legal action against them for forcefully deducting money from my account.

                Thanks
                Dhruv Kumar
                [protected]
                Sir,
                This is to request you that I (Ravinder Singh) was a HDFC Credit Card holder (Card No. [protected]). I have got a personal loan of Rs. 29000/- dated 29.03.2008 on behalf of this credit card. I was paying its all EMI continue but after some dispute between me and bank they were treating me and my family also. Now I have paid my entire Loan amount but still they are harassing me and my family also.
                I have already registered a complaint against this but no actions have been taken.
                Kindly arrange to take necessary action at your end as soon as possible.
                Thank’s n regards

                Ravinder Singh
                [protected]
                Hi ,

                My Credit card No. is - [protected]( Titanium Int)
                Saving account No . - [protected]
                Name - Pritu
                Place - Delhi


                I got a settelemnt amount from bank of 25k , as my actual amount with interest was 40 k ( Once i stopped payment till date it become 60 k )

                I have all mails from my side where i discussed my problem with bank that because of recession i lost my job so as soon as i got i will repay the amount .....finally i got my job on Feb 2010 & corporate amount with same bank ...i wrote a mail to bank on 2nd feb 2010 that on 7th of March 2010 i will reapy the amount ...i sumitted my salary cheque to bank it was cleared on 9th March 2010...i tried paying my outstanding ( settled amount in the month of Feb by bank 25 k ) by net banking but my hole salary 33 k was put on hold .

                Now they are saying that this 33 k is on hold & still i have to pay 30 K more to settle this ( Total 63k ) ....Pls help me into this .....as in the current scenerio won't be able to pay this much to bank
                respected sir/madam

                my name is dilmeet singh and my credit card number is [protected] and my d.o.b is 22/07/1982 and my addres id h. no 10, gali no. 10 hargobind avenue palah sahib road amritsar, i have a credit card of your bank, i got my credit card in the month of jan. but i did not recived any credit card pin till the date and i requested so many times in your mohali call center but every time they promise me that i will get my pin soon, now its too late this is a last reminder to your department if you didint send my pin in week time i will surrender my credit card to your bank

                thanking you, dilmeet singh
                sir/ madam,
                to whom this mail concern i have a credit card of your bank my credit card number is [protected], you have given me a credit limit of 75000 and i am not satisfied with the limit so please increse my credit limit, so i would like to request to you that please increse my credit lomit to atleast 125000 inr, and you can demand me documents for this please mail me or contact me on cell no, my previous cell no. is [protected] but this no. is not working now so please call me on my new cell no. is [protected] and please update this no. in my account
                thanking you, dilmeet singh
                They harassed me for one year and i want to share my experience with everyone.

                HDFC bank Credit card recovery department is most notorious in the country.

                That is the reason they can show very low Non Performing Assets because they never write off any of the settlements done with the customers.
                They did the same with me for one year. I took the matter with ombudsman, using all the emails that i had sent for one year, the settlement letter scanned copy and the proof of payment that i had done. Now i have received the zero balance confirmation and the write off in cibil.

                They try to get you into accepting expired settlement letter after which you have no rights. Make sure you make the payment within the written time frame of the settlement letter at all cost

                *they sent harassing recovery agents on 'behalf of HDFC Credit card'
                *the agent wanted me to make part payments rather than asking for settlement letter
                *they tried to make me accept the expired settlement letter.
                *they did not honour their written commitment made via their settlement letter for writting off the dues.
                *they kept on refusing on emails and kept asking for more money for writing off in cibil records.
                * I took up the issue with their "Nodal officer" as well but to no use.
                *finally i took all the mails to the ombudsman and got the issue resolved.
                *Till date HDFC credit card department holds that everything that was done is in accordance with bank policies. (only God knows how many inhumane policies do they have in their kitty)
                *they have wasted my whole one year in followups, mental harrasment, and botheration.

                Stay away from HDFC bank for all reasons.
                My Card No.[protected] is showing diclination while processing for Payment, where other cards working.
                Pls.look into the matter, immediately and inform.

                Regards,
                Kajal Kumar Sarkar.
                E.Mail.ID:[protected]@gmail.com
                Hi,

                I am Abhishek, I am a custmor of HDFC BANK for last 4 years.Last month I have a Cradit Card of HDFC Bank from Rajorigarden Branch.On that Mr. Roshan and Mrs Rajkumari have promised me that the Card will be life time free and No mambership charges will be charge for me because I am an employee of Intelenet Global Services.

                But Now I have received a bill of 440rs.When I asked this question these person I have not recevied a suitable answer.

                So First of please close my card Imedatitly and after that reback this amount.

                If you have not take a action asap otherwise I will go to consumer court.

                My card no.[protected]

                Ref no. of bill[protected]R0022867

                Best regards
                Abhishek
                Never opt for HDFC Credit Card:
                If by any means you will forget your credit card payment, they will call like anything, using very bad language. First they will give you card without opting .
                I was using their card since last 3 years, but once I forgot to make payment, as I was out of city.
                They will charge you for late payment (which is very high) + they will call you stating that you are in debt, and command as they are so superior that they have given you money and you r a person not paying their payment.

                As per my suggestion never ever take card from this bank
                STUPID BANK
                This is really surprising and embarrassing that your team has never come back to me stating that I had to pay the due for the Smart Pay for M/s BSNL Untill yesterday. This was activated without even informing me and getting confirmati from me. Your attachments do not include the duly signed form, for smart payment from my end in December 2005.

                1. What is meant by Merchant City in your credit card statement which has been attached and why is it reflecting as MUMBAI? (Image named 130_02052006 in the attachment)
                2. On[protected] why is your credit card statement showing with the same Trxn. Ref. No [protected] and the Amount Rs. 547.00 3 times. on HDFC Credit Card no. 0004************4425
                3. It is really the worst experience I have ever had in my life with any bank. I have transactions with quite a few banks for the past 5 years and there hasn’t been any kind of late payment or miss out or even cheque bounce or any other issues.
                4. NOTE:- Its has been very clearly updated to CIBIL from your bank as on[protected] current balance is 3549.00 and over due and amount over due is 1180.00 now you come up with a strange outstanding amount stating 16708.93 In your email. How in the world could a customer be cheated so badly from a reputed bank?
                5. Why was that for 4 years it was not disclosed to the customer that the due was from Smart payment which I never asked to activate and which was also deactivated without my knowledge. Why was there a wrong information provided to the customer in 2010 stating the credit card would be closed when I spoke to your customer care executive. It was also informed that it was only annual fees which were due and interest for the same was added.

                Please find the below information and the supportive Bank statement in which it clearly states that in 2005 all the financial transactions were taken care by dad and the BSNL Telephone Bills were paid by Cheques of Bank Of India.

                1. On 27th January 2006 BSNL telephone bill amounting Rs. 631.00 was paid by Bank Of India Cheque number: 50XX46
                2. On 23rd March 2006 BSNL telephone bill amounting Rs. 547 was paid by Bank Of India Cheque number: 50XX48

                Please do have a conversation with your service manager Ms. Janet Rasquinah. It would be great if you can call me and update I have been following up with your team for quite some time now. Finally I have to trouble my parents and get my dad’s passbook copy scanned and send it across to me. I am already upset that I am not able to contribute to my sister’s marriage and now I have to almost spend an hour to check 3 times a day for your update On calling your customer care number they have informed that they do not have access to check the status or any updates on reference number [protected] . I am running out of time which is very precious at this moment for me. Hope you understand the situation.
                Please update my CIBIL record status as closed and change the DPD to XXX
                Dear Customer,

                We will look into the charges on your card and respond with a clarification on the same. We request you to write to [protected]@hdfcbank.com with your credit card and contact details, details of the disputed charges and the reference number TTU[protected]. We will respond to you soon.

                Regards, Customer Assistance, HDFC Bank
                Issue has been resolved after 4 months and 3 business days. Thanks to Rajeshwari and Joshi Paul
                Hi,

                My Brother holding the credit card (no. [protected]) and couldn't make the payment due to health issues.
                We communicated same to the HDFC executives to settle the payment.
                We had discussion with one of the HDFC executive and settled the amount 15,000/- for the outstanding of 25,000/-
                Also, we agreed the same to make the payment.
                After that he didn't respond and we tried to reach him many time and no luck.
                Now it reached 38,000/- and he called us and asking the payment of 25,000/- as a final settlement.
                Please help us on the same.
                Thanks in advance.
                Dear Sir/Madam

                I have applied for hdfc bank credit card with reference no. [protected]O1. when i track my credit card application no. it is showing Disapproved with no reasons.

                i gave all the completed documents but i want to know what is the reason behind this rejection because this is not first time every time they are making fool so i need written explanation behind that and i am very loyal customer of HDFC bank since more than 4 and half yrs.

                Regards
                Amit Kumar
                I was using hdfc credit card but my sister was hospitalized and i had paid around 2 lacks in the hospital, hence not able to paid card payment on time, my salary also in same bank and the are blocked my account and debited all amount from my account without my permition it was monthly salary and i have all my family dependency. every they called me and forcing for card payment, i told them please give some time or give any best proposal so i can pay your card payment.

                i said for settlement but they told me if you are doing settlement then it will effect your credentials. Now i already paid 17000 out of 45000 but every month interest is added on pending amount.

                Please help.
                I had purchased a Bus ticket on 26/08/2014 through makemytrip.com using HDFC Credit Card. Due to some HDFC site problem, in the last minute the transaction was not complete and I didn't receive any tickets for the bus travel. I contacted the HDFC Customer care executive on the moment and the executive told I can go ahead book another ticket as this payment is not approved. Believing this I went and booked the ticket through redbus for the same bus. This transaction was successful and I got the tickets. But on receiving the HDFC Credit Card Bill I had to pay the bill for both the tickets. I had mailed the HDFC Customer service but all in vain. This is the mistake done by the bank and now the bank is asking me to pay the amount of money. The ticket was purchased for Bharathy travels from Chennai to Trivandrum on 26/08/2014 for an amount of 1160.00 RS. Please do the needful as this should not be the right way the bank should play with customer's money. Thanks.
                From

                Permanent Address

                Vinod Ooralath Sivaji
                CC no 48/442 C1, Galaxy Home, Poovampilly Lane,
                Punnackal jn, Kochi-682026

                Present Address

                Vinod Ooralath Sivaji
                Flat No.203, Orlando, Dream Flower Apartment,
                Janatha jn, Manummel Post, Kochi-683501
                Mob: [protected]

                Respected sir,

                I have taken a settlement for Rs.1, 48, 000/- (Ref No:S1416232) on my HDFC credit card no [protected]. This settlement is taken by 10 installments by 10 cheques. Unfortunately have got an accident of leg broken injury & immediately need a major surgery and couldn’t pay the last installment cheque dated {20-feb-2015} Rs.22, 000/- and its get dishonored. After that Advocate Mr.Hareesh (mob: [protected]) from Ernakulam called up & by his instruction immediately my cousin paid Rs.4, 800/- at branch and few days after paid balance Rs.17, 300/- by online transfer and cleared full Rs.22, 000 within one month.

                Now I have received a letter from Advocate Mr.Satyaraj/Mr.Gafoor Shah (phone: [protected]) (REF NO:HDFC/Brk/Apr15/449/945)from Chennai stating that my settlement is void and I have pay the whole amount immediately. So I request you to please give NOC for the above mentioned card settlement because due to the hospitalization I couldn’t make the payment at time and also my last cheque dishonored is cleared.

                I am here by attaching copy of advocate letter & my settlement letter for your consideration.
                Please do the needful at the earliest

                Vinod Ooralath Sivaji
                I am holding jetPrivilege HDFC Credit card. When I was taking this card their sale executive said you will have to pay 500 annual charge for this card, but if your transaction will be more then 2000 for first time then you will not have to pay 500 and from next year if your transactions will be more then 150000 then this amount will not charge. So I took this card and I have transaction of more then 2000 . and when I received the bill, in my bill they add 500 annual charge and when I talked to their customer regarding the issue they are saying you have to pay this amount . didn't get any positive solution from their side.
                Such a big frauds company .I never says to anyone to take hdfc credit card.
                HI MY CREDIT CARD NO IS [protected] I HAVE SETTLED MY CREDIT CARD PAYMENTS OF RS 1, 32 000 AND AFTER 2 YEAR SOMEBODY FROM HDFC BANK CALL ME FOR BALANCE OUTSTANDING OF RS 69 THOUSAND

                THE CASE IS THAT THEY HAVE SETTLED MY ACCOUNT IN EIGHT INSTALLEMENT

                AT THAT TIME MY FINANCIAL CONDITION WAS NOT STABLE SO I REQUEST THE CONCERN HDFC REPRESENTATIVE TO ADJUST THE SAME IN EXTAR 5 EMI'S HE AGREE TO DO SO HIS NAME IS CHAUHDHARY FORM HDFC HEAD OFFICE
                I PAID THE WHOLE AMOUNT IN 13 EMI OF Rs 1, 32, 000.
                NOW THIS PERSON CHAUDHARY IS ABSCONDING HIS NUMBER IS SWITCHED OFF.
                AND AFTER TWO YEARS HDFC PEOPLE AGAIN CALLING ME FOR BALANCE AMOUNT

                WHAT CAN I DO IN THIS CASE??

                Hdfc Bank — ATM never works

                There is ATM in our locality in Pantnagar, ghatkopar east Mumbai 400075.

                This ATM most of the times doesn't work. Either there is no money or it doesn't work and then there is no near by ATM

                Kindly look into the same

                Regards
                Chandni

                Not Deducted amount 3246.98

                Hdfc Bank — Credit Card Bill
                surender on May 3, 2016
                My billing Date of Credit card was 13/April/2016 that is 43181.98/- rupee, on 03rd May I paid my credit card bill that is 3246.98/- rupee but now in my saving account not deducted 3246.98/- rupee correct this amount.
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                  S
                  satabdi.shristi.gosh76
                  from Mumbai, Maharashtra
                  Nov 18, 2010
                  Resolved
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                  Address: Ahmedabad, Gujarat

                  Dear All

                  I satabadi Gosh is customer of HDFc LTD having loan acc no[protected] and below is my compalint.

                  I am having housing loan from your organization which I had taken last year, I had not got possesion of my property yet and been paying interest for the same. My loan disbursement of 3.5 lakhs is also pending. Due to some personal issues I and my husband had given power of attorney to Mr rushab Ginwala to recover dues of 160000/- by seling means of this property.

                  My husband Sanjay Gosh who is first holder and first owner of the property is out of country, I am second holder in both loan and property. I had got news thast our builder Neela infrastructure had sold property by using power of attorney of Mr rushabh ginwala, so I went to inquire the loan status to your gujarat head office at mithakali(Ahmedabad) wherein a lady told me its live, then I went to your satellite office to MR Salil Branch manager and told him the whole case, As he is very close to builder he had not enetertained me or given any relevent information and behaved in extrem rude fashion. He also told me no information or documents be given to you as you are second holder and you have no rights for the information. Is it so? He has extremly misbehaved with me. He has also denied showing status of property or loan to nme as builder told him to do.

                  I also went to gujarat head Mr Irfan Quereshi but he was busy in meeting and got same weird response from other person assisted me as at first time I had got good response and after coming back they started behaving in rude manner.I think you people least care for your customer and it is worst experence ever. Can i get any support as customer. Please take action against Mr salil and provide assistance.
                  HDFC LTD do not have any grievence mail ID or any ID form complains or support on thier site too.

                  They are even not ready to give complain acknowledgement too.



                  Thanking you

                  Satabadi Gosh

                  [protected]
                  Aug 13, 2020
                  Complaint marked as Resolved 
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                    N
                    nilesh k shah
                    from Mumbai, Maharashtra
                    Nov 18, 2010
                    Resolved
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                    Address: Mumbai Suburban, Maharashtra

                    Hi,

                    I have a Trading Account with HDFC Securities Ltd.

                    I had opened Savings and Demat Account during March 2010 for trading purpose only. The sole trading activities were carried out at the complete discretion of the dealer (with my telephonic confirmation as per the requirements of HDFC Securities). HDFC Securities had the authorization to operate my Savings and Demat Accounts.

                    On 31st March 2010, the dealer purchased 1000 shares of M/s. Prakash Industries Ltd and sold the same on 1st April 2010. However since bank operations were closed on April 1, Intersettlement was not available on the day and hence there was an auction for 1000 shares sold by the dealer on 1st April 2010.

                    Thus , I have been put to a financial loss of Rs.31,517.53 due to auction of 1000 shares of M/s. Prakash Industries Ltd.

                    The systems / process, checks and balances by the operations and risks team of HDFC Sec should not have allowed the dealer to enter into such a transaction .This loss is purely because of the negligence on the part of HDFC Securities Ltd and therefore I requested HDFC Securities to reimburse me the above amount ,however HDFC Sec has declined to reimburse the amount to me.

                    Request your guidance on the matter,and also let me know the authorities where I can take up the matter for resolution



                    Thanks

                    Nilesh K Shah
                    Aug 13, 2020
                    Complaint marked as Resolved 
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                      D
                      dstephen007
                      from Mumbai, Maharashtra
                      Nov 18, 2010
                      Resolved
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                      Address: Pune, Maharashtra

                      I Stephen Danial Salve residing at Kaveri Complex Opp. Jindal Bhavan Kalas Alandi Road Pune 411015, had purchased a two wheeler TVS Apache 150 Reg No. MH12 DK 9279 in the year 2006 and had availed finance from HDFC Two Wheeler finance. At the time of documentation I had given them HDFC Bank checks for the ECS formality. Everything was fine till the time I got an opportunity in another company. I went to the bank and told them hence forward please don’t debit my HDFC account for the two wheeler payment as my salary account has been changed to the other bank. They asked me to pay Rs. 500 to change the ECS to other bank I paid the requested amount as specified by the person from the bank at Bhandarkar road branch. But things didn’t change they still continued to debit my HDFC account and because of that the account started getting the bounce charges and unfortunately I had to close the account. After that the recovery agents started coming to collect the instalments from me. It continued for a year and suddenly stopped no one came to collect the money from me. After a span of 6 months some recovery agents along with the bank officials came to my house and said that they have come to take the bike as I have not paid the instalments. I spoke to the bank officials what had happened they gave me weeks time to pay the remaining balance of Rs. 21,000/-. Unfortunately my company shut down and I was jobless at that time. I requested for some discounts he agreed on Rs. 18,000 he told me that he will give me a bill of Rs. 15,000 and the remaining 3000 has to be paid to the seniors will take care of the closing formalities. They told me I will receive a letter after a week stating the closure of the loan. After almost 6 months a recovery agent came to my house for the instalment. I told him that I have already paid the settlement amount and waiting for the letter i even showed him the receipt which says full and final. He went back on 17th November I find my bike missing from the parking of the building. I lodge a complaint with Vishrantwadi police station. And on 18th I receive a call from the recovery guy that they have taken my bike for non payment of instalments. Please help me in this regard my father has gone in a shock because of this and is not eating food for last 2 days. It never happened in his life like what happened now. I know that you can get the right justice for me. Please help me!
                      Aug 13, 2020
                      Complaint marked as Resolved 
                      Name -- Sachin dinkar Dixit.
                      two wheeler loan a/c no.[protected].
                      vehicle no.- MH 14 BU 4833.

                      I have cleared all dues on 14/1/2012.paid Rs. 6270/-( Receipt no.[protected]
                      On 17/1/2012 I found 1326/- deducted by HDFC through ECS unnecessary.
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                        R
                        ravindra. singh
                        from Indore, Madhya Pradesh
                        Nov 17, 2010
                        Resolved
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                        Resolved

                        Address: Gwalior, Madhya Pradesh

                        hello sir,
                        i have received my credit card but till now i didn't get my credit card pin number so i request u to send me the pin no through email to my mailing address..or my mob no [protected]my credit card no[protected].I request you to please my send my monthly Hdfc credit card statement by post as well as by e-mail.
                        Aug 13, 2020
                        Complaint marked as Resolved 

                        credit card pin — not received

                        good morning sir,
                        i received a message from ICICI BANK is
                        password sent on[protected] through EXPRESS IT COURIER vide airway bill nuber "[protected]"
                        you will receive with in 7 days

                        but i did not

                        sir, please refer the above
                        easy prosiss
                        Very good
                        pin not rececived
                        hello sir,
                        i have received my credit card but till now i didn't get my credit card pin number so i request u to send me the pin no through email to my mailing address..or my mob no [protected]my credit card no [protected].I request you to please my send my monthly Hdfc credit card statement by post as well as by e-mail.

                        Regards

                        Ram Kishor Singh
                        Subject : Cerdit Card Pin No Not Rececived
                        Sir,
                        I have received my credit card before two weeks but till now i didn't get my credit card pin number so i request u to send me the pin no through email id or to my mailing address..or to my mob no [protected], I request you to please my send my monthly Hdfc credit card statement by post to my mail address only. please contact me for more information.


                        Regards,
                        K.C.Mohanasundaram.
                        [protected]
                        Subject : Cerdit Card Pin No Not Rececived
                        Sir,
                        I have received my credit card No. [protected] before one month but till now i didn't get my credit card pin number so i request u to send me the pin no through email id or to my mailing address..or to my mob no [protected], I request you to please my send my monthly Hdfc credit card statement by post to my mail address only. please contact me for more information.

                        Regards,
                        Ms M. Sahu
                        hello sir,

                        i have received my credit card but till now i didn't get my credit card pin number so i request u to send me the pin no through email to my mailing address..or my mob no [protected] my credit card no [protected]. I request you to please my send my monthly Hdfc credit card statement by post as well as by e-mail on [protected]@gmail.com

                        HDFC Credit Card — Requesting of pin

                        hello sir,
                        i have received my credit card but till now i didn't get my credit card pin number so i request u to send me the pin no through email or to my mailing address
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                          R
                          ricky sareen
                          from Delhi, Delhi
                          Nov 16, 2010
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                          Address: Uttar Pradesh

                          i got my new cars insurance done by hdfc ergo on the 1st of November'2010,(the executive took the money of the insurance policy and handed over the cover note).
                          unfortunately i met with an accident and my car got damaged on the 9th of November, i on priority basis gave my car to the workshop the very next day, on the 16th i was supposed to get my car back but i was told that i require the policy for a cashless claim.
                          would like to tell that it has been 16 days and the policy not only sent to me but it has NOT been even generated. im in such a mess now that my sister is getting married within a week and i dont have my car just because of somebodies carelessness.

                          kindly look into the matter, as i cannot pay full payment and wait for the money to be refunded.
                          Dear Mr. Ricky,

                          We need more details like your insurance policy number, contact number and email id to resolve your query.

                          For any queries please feel free to call our Toll-Free:

                          [protected]from any Landline & Mobile)
                          [protected]from MTNL or BSNL Phone )


                          Regards,

                          HDFC ERGO General Insurance
                          Dear Mr.Ricky,

                          We await your revert with your contact details, kindly share the same within three days so that we can resolve your issue at the earliest.

                          Regards,
                          HDFC ERGO General Insurance
                          Dear Mr.Ricky,

                          Since we haven't received a response from you, we take this query to be resolved.

                          For any queries please feel free to call our Toll-Free:

                          [protected]from any Landline & Mobile)
                          [protected]from MTNL or BSNL Phone )


                          Regards,

                          HDFC ERGO General Insurance
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                            D
                            dactum
                            from Mumbai, Maharashtra
                            Nov 16, 2010
                            Resolved
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                            Resolved

                            Address: Kerala

                            Hello,

                            On 20th September i have been sanctioned for car loan(One Lac Rs)
                            from HDFC Auto loan dept, Kochi with Loan NUmber : 17356176

                            After one month, i was forced to sell the car as i found difficulty
                            to meet expenses for my father's major spinal cod surgery. I have
                            contacted many times Kochi office requesting them to preclose the
                            loan even. They hesitated as the the loan cannot be closed before
                            six months as in agrement. I offered to remit the 6 months interest as upfront.
                            Still i am no getting any favourable actions from their side.

                            I am desparetly waiting for dispose the vehicle very soon as the year end is
                            coming and the vehicle price may agaian go down.

                            Why HDFC bank not closing my loan while i offered them all cost as they say??

                            I don't have any way except to go to ombudsman and i have asked my bank to
                            cancel their ECS to avoid any further payments to them.


                            I think showing humanity is appreciated than these documented words.

                            I am looking for a speedy resolution on to this matter.


                            Regards,
                            Yasar Kk
                            [protected]
                            Aug 13, 2020
                            Complaint marked as Resolved 
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                              A
                              anuragdebnath
                              from Mumbai, Maharashtra
                              Nov 15, 2010
                              Resolved
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                              Resolved

                              Respected Sir/Ma'am,

                              I am holding a HDFC savings account and had linked my HDFC credit card to it. Months back, there was a fraud use my credit card and an amount of 14000 INR was deducted.
                              I did file this to the bank and provided all the necessary supporting documents and letters in order to get the amount credited back to my account.My credit card was blocked at this point of time.

                              I had been following up with the customer care since past 6 months. There has been number of email exchanged with HDFC personal as well. It was mentioned in the emails received that the amount has been credited back to my account. But I cant find any sign of the money credited back. Few weeks back I was told that if I re-apply for a new card then the amount would be adjusted.

                              But to my surprise, lately when I had a talk with the customer care person, I was absurdly told "Everything has been settled".. no even a pinch of NO EXPLANATION was bestowed :(

                              Please kindly action my request or atleast tell someway to get through this.

                              Please contact me on the given number.

                              Anurag Debnath
                              +[protected]
                              Aug 13, 2020
                              Complaint marked as Resolved 
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                                P
                                psharma2k4
                                from Gurgaon, Haryana
                                Nov 15, 2010
                                Resolved
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                                Resolved

                                I took Rs. 4.5 Lacs as personal loan from HDFC Bank Limited. This loan was disbursed to me around 7 months back. I want to foreclose this loan by paying the whole outstanding amount. Bank told me today that I have to pay 4% penalty on the outstanding amount in order to foreclose the loan.

                                I think it is illegal for the bank to charge the penalty charges. Please help.
                                Aug 13, 2020
                                Complaint marked as Resolved 
                                Will they charge 10% if it is mentioned in the Sanction Letter. It is absurd, Unless RBI come down heavily with Cap on such Charges, the fleecing charges will continue. It seems that the RBI is presumed to be the sleeping tiger.

                                Krishnan, Chennai
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                                  S
                                  sudhakarmallampati
                                  Nov 15, 2010
                                  Resolved
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                                  Resolved

                                  Address: Karnataka

                                  Sir,


                                  I have a hdfc personal loan with ac# 13079751 and EMI is 4398 per month. But I failed to pay 3 months EMI from oct-2009 since I lost my job in the recession. I got the job back in june-2010 and since then I am making the payments regularly. But I could not pay the pending 3 EMI amounts. I informed the same to the bank executives who calls me for payment. On November 13,2010 also I made the EMI payment(receipt number[protected]. But on November 12,2010 HDFC personal loan dept is holded funds of Rs. 5,046 in my HDFC corporate savings account with out any intimation. I have not given any savings account number to deduct the EMI from. Though I am paying the HDFC personal loan every month regularly bank has hold the funds which is not acceptable. Kindly please look in to this issue

                                  My details are as follows

                                  Name of account holder: Sudhakar Mallampati
                                  City: Bangalore
                                  Savings Account No: [protected]
                                  Personal loan account no: 13079751.
                                  Aug 13, 2020
                                  Complaint marked as Resolved 
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                                    A
                                    AVIMERSE
                                    from Mumbai, Maharashtra
                                    Nov 12, 2010
                                    Resolved
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                                    Resolved

                                    Address: Aurangabad, Maharashtra

                                    I have just retired from the service of PWD dept.Govt.Maharastra.During the year 2001,Hdfc bank lured the MSRDC officials to open salary a/c of their employees.On compulsion,I had to sign the a/c opeing forms as the disbursement of salaryin the office was stoped and direct credit to the bank a/c was introduced.Hence,my SB a/c no.[protected],cust id-1573720 was opened on 26/02/2001. My salary went on accumulating in the bank as there were not much withdrawals to meet the household expence which was taken care by my husband from his earnings. The evil eyes of the bank officials fell on the credit balance of Rs.536097.76 on 13/01/2006.They continuosly visitted my house and convinced me and my husband to open demat & trading a/c with them and they would manage our port folio etc. occationally we used to receive tele calls informing the gains in the a/c due to share trading.we were very happy.On19/05/06 the bank officials came home and requested to deposit Rs.100000/- in the a/c to aviod a posible loss and we did it. Now on retiring,I find my bank balance is less than a lac and all the enquires started.It is learned that there was a share trading terminal inside the bank and on shifting it out from the bank as per the RBI directions,the PMS official fail to clear the F&O positions which I have never heard,and all my A/c balance of Rs.7 to 8 lacs were washed off!!! All these I came to know only when I managed to ge an a/c statment from the bank.Earlier there were no access to the details as there is no passbook or statement in their system.Hence Kindly look into the matter and make good my losses of Rs.8 lacs by ordering the HDFC BANK to refund the amt. they have fradulently snached way from my a/c.and they earned as brokerae.
                                    Aug 13, 2020
                                    Complaint marked as Resolved 
                                    i am also the victim
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                                      Y
                                      yogsingla
                                      from Delhi, Delhi
                                      Nov 12, 2010
                                      Resolved
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                                      Resolved

                                      Address: Karnal, Haryana

                                      Reminder-III
                                      The Chairman & Managing Director
                                      H. D. F. C. Bank Limited
                                      Kunjpura Road,
                                      Karnal-132 001

                                      Sub.: Complaint towards Change in R.O.I. under the Home Loan A/C No.78-LA[protected] Dated 01-10-05 in the name of Bimla Devi Singla & Vijay Kumar Singla

                                      Kind Attn.: Mr. Deepak Parekh, Chairman & Mr.Aditya Puri, Managing Director

                                      Reference to the above, we again wish to inform you that the Bank of Punjab Limited have been sanctioned a Home Loan for a sum of Rs.9,35,000.00 (Rs. Nine Lacs Thirty Five Thousands Only) towards purchase of Home & Renovation on 7.75% P.A. R.O.I. (Variable). Now, we got surprise, when we come across the “Certificate for Interest for claiming under Section 80C & 24(b) of Income Tax Act, 1961” issued by you (Copy of Sanction Letter Enclosed), that you are charging 13% P.A. R.O.I. (Variable). However, you are still offering the Home Loan @8.25% P.A. R.O.I. (Variable) to new Client. By using this type of practice, you are clearly breaching the guidelines of R.B.I. and please explain and clarify us that how you can offer the less rate of interest to the New Client, whether your P.L.R. is less than 13%. If you can offer less rate of interest to New Clients, then why not us? You are playing unfair practice with us to charge the High Rate of Interest without any intimation and you must be reversed the difference of Higher Interest and credited the same to our principal account without any further delay, failing which i shall initiate action. As on date our account is regular and we are paying the installment regularly and honestly. It's a two way loot of the existing HDFC Home Loan customers i.e. either they keep on paying the high interest rates or pay illegal ransom in form of Prepayment penalty for shifting to better. You are taking us for a ride as you are treating old bop customers as step children i think all the old bop customers file a PIL against you, or do something so that this coercion should be stopped and we Pray God Almighty to put some brakes on your free run to Cheating customers charging High ROI. My Sincere Advise to ALL homes Loan Seekers Please read the Fine print and Think twice approaching this Private Sector Bank. Because, we think this way our Loan will never end till we die.
                                      Further, you are requested to look in to the matter; otherwise, we have to file a complaint with Banking Ombudsman and Consumer Court for the same. Hope you will take up the matter on the priority basis and expedite the same.
                                      If you require any assistance, we shall be pleased to serve you as we are just a phone call away.
                                      Thanking you,
                                      Yours truly,



                                      Bimla Devi Singla & Vijay Kumar Singla
                                      R/o House No.614-15, M.C. No.2152,
                                      Bhagat Mandi, Market Committee Road,
                                      Karnal-132 001 (Haryana)
                                      R.Phone:[protected] & M.No.[protected]

                                      Encl.: As Above

                                      C/C : The Regional Manager
                                      H.D.F.C. Bank Limited
                                      HDFC Bank House, Senapati Bapat Marg,
                                      Lower Parel (West), Mumbai-400 013
                                      Phone No.[protected]
                                      Aug 13, 2020
                                      Complaint marked as Resolved 
                                      BEWARE OF HDFC BANK...
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                                        E
                                        EZEE
                                        from Jammu, Jammu and Kashmir
                                        Nov 12, 2010
                                        Resolved
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                                        Resolved

                                        Address: Delhi

                                        I AM HAVING SAVING ACCOUNT [protected] AND CREDIT CARD NO [protected] OF HDFC BANK. DUE TO CREDIT CARD PAYMENT HDFC BANK TOUCH MY SAVING ACCOUNT AND DIRECT DEBIT FROM MY SAVING ACCOUNT. CREDIT CARD PAYMENT IS DISPUTED DUE TO EXCESS BILLING AND INTEREST CHARGES AND LATE FEE CHARGES OF NON RECEIVED BILL. WHICH COMPLAINT ALREADY SUBMIT BY EMAIL. I HAVE PURCHASESED PETROL RS 100 FROM NOIDA BUT HDFC BANK CREDIT CARD DEPARTMENT BILLED 3TIMES RS .100 AGAIN RS 100 AND AGAIN RS 100. .......
                                        YOU ARE REQUESTED TO TAKE ACTION AGAINST HDFCBANK
                                        Aug 13, 2020
                                        Complaint marked as Resolved 

                                        HDFC Bank — Direct Debit

                                        HDFC bank debit my account directly with sum of Rs4500.

                                        And they have no answer for this act.

                                        I have not received yet.

                                        Please look into this matter ASAP.
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