HDFC Bank Complaints & Reviews

Dear Sir,

I hold an HDFC Credit Card Visa Signature ending with 6882 and my name is Balaji Rajagopalan. i have opted for a loan on my credit card and have received a letter that my EMI will be Rs. 17545.99 excluding Service Tax. I am worried that the bank is going to charge service tax on the interest component because as per my understanding There should be no service tax on interest. SErvice Tax should only be on services provided. How do i get the bank to reverse the service tax part on interest. I promptly pay my bills and also my credit is very clean. Have called customer service,b ut they are no in no mood to listen.

Balaji

i did not paid my card payment for 3 months due to some issues... but when i made people understand tht i will pay my amount they first shouted on me after tht they forced me to deposit a sum of 10k any how.. i managed n deposited in my savings accounts within 2 days my HDFC saving account was blocked without informing. The amount which i deposited in HDFC account was for payment of credit card.. i called up branch in Vadodara i got aarti online over ther... first she was not able to understand my question, second she was arguing with me. Third she said the amount has been blocked n u will be charged 15 days more interest .. so i dont understand is tht bank manking mony in Such a way.. tht first ask customer to deposit the amount in bank an after tht block it n earn interest on it...

i have an account with SBI but never face such bad experiance .... its against Indian Culture... arguing... i strongly say if HDFC has to do business in India their Employees on Phone Should MIND Their Language... (aarti from Vadodara branch)

REF: S/B Account No: [protected]
Sir
I have been banking with HDFC ( Earlier Centurion Bank Ltd) since 1998.
To my surprise and shock have received letter dated 24th Dec 2010 from
Mr Anindya Mitra( Sr.V. President-Retail Liabilities Product Group)HDFC Bank
Warning /Threatning me to close the account within 30 days ( without giving any reason)
Failing which my account will be closed without any further notice and credit balance will be sent to me
at my address by Bankers cheque.
I had visited the Borivali ( west ) Branch met Mr Hemendra Dave ( Branch Manager) who was totally ignorant
as to why such letter has been sent to me. He promised me to that he will check up with Head office and come back to me
There were other account holders like me with same complain.
It seems HDFC bank is not interested in providing core banking services and are only interested in Mutual funds and Insurance schemes where they can make good profits.
HDFC Bank Might have grown Big but How can your bank act like this and refuse the service to the society?
What if we collectively start refusing to deal with HDFC Bank and refuse HDFC bank Cheques.
I would request you to kindly look in to this and reply me immediately, failing which i shall send my complains to newspapers/consumer FORUM

Thanks and Regards
Haresh Raisinghani/Mumbai
Cell:[protected]

Respected President to All Concerned,

I would like to draw your kind attention to the fact that I have a savings account bearing no.[protected] in HDFC Bank, Daman Branch and I often make transaction through Net Banking and use to receive Bank Statement accordingly. But, surprisingly it was found on 09.12.10 that an amount of Rs. 32000/- has been debited from my account noted above through Third Party Transfer of Net Banking erroneously by the bank authority for which I have not given any authorization to the said branch. The matter was taken up with the Delhi Commissioner of Police (Mr. B.K.Gupta,E-Mail ID: bk.[protected]@nic.in),Branch Manager, HDFC Bank Daman(Mr.Aadarsh Surmawala,Cell No. [protected],E-Mail ID: aadarsh.[protected]@hdfcbank.com),Cluster Head, Western Region(Mr.Rajendrakumar Taliwal,Cell No. [protected],E-Mail ID: rajendrakumar.taliwal @hdfcbank.com), Customer Service Manager,Chairman & MD Cell(Mr.Tejali M.,E-Mail ID: [protected]@hdfcbank.com) and finally M.D. of HDFC Bank, Mr. Aditya Puri(aditya.[protected]@hdfcbank.com) with the request to credit the said amount to my account immediately. But, already 28 days over after the incident no action has yet been taken to the effect from him.

I would like to request you kindly to look into this matter personally and take immediate necessary action so that the amount Rs. 32000/- is credited to my account without any further delay.

I am Manager – Production associated with United Phosphorus Limited at Vapi.

My address is given below:

SAURAV BHATTACHARYA, Flat No. B2/304,Rajmoti complex II,Gunjan,Vapi,Gujarat-396195,India. Ph: [protected] / [protected] / [protected].

Awaiting an early response from you.

Regards,
Saurav Bhattacharya.
([protected]).

I have applied Hdfc Bank Credit Card on 18th Dec 2010 & Not Received yet,but on 01.01.2011 i received a message on my mobile,that you have make a payment of Rs.936 in Irctc & Thanks for Using Hdfc Credit Card.& till today i donot have received my Credit Card , How can i do the Transaction with it,I called Hdfc C.c.Customer Care & Thay donot Agree to Take my Complaint....Wht to Do??

Hi,

I have an account in HDFC Bank, Haujkash Branch,.
The bank had been maigrate my ATM debit card without any information and without any request.bank also block my old card.
now i am facing so my issue without ATM card.
bank informed me to collect my new card to my home branch.
i am a working person and no time to go bank.

please do need full

Hi I am Vijay Rathod i am holding the HDFC credit card [protected].. i had already spoken to the credit card department to settle my credit dues and i was told that i will be contacted by the settlement team about the same. But nobody called me and to my surprise i see that my HDFC salary account is put on hold.. i have raised the request to talk to settlement department but nobody has still called me.. i am in a deep financial problem i would like to make the partial payment but whom to talk to?? i have a HDFC personal loan whose EMI i have to pay which is not paid till date.. two cheques are already bounced on my account.. and have pay for my rent and livilihood i am totally handicapped now..

Please consider this as an urgent issue.. lets talk an resolve this..

Thanks
Vijay Rathod
[protected]

dear sir/mam

mujhe ye samajh nahi a raha hai k mai ab kaha jau..april 2009 se lagatar mai mairl pe mail kiye ja raha hu par koi bhe satisfactory jawab nahi de raha hai....every one knows like mr.nelson dias,mr.surinder chawala,sanika niar and all.sab ko mera case pata hai par kyu mujhe ignore kiya ja raha he ai...my branch manager mr.aditya semwal ne sab ko mail kiya hai...sir mai court mai islea nahi gaya kyo k mujhe bola gaya tha ke case solve ho jayage sir mai kya karu mujhe apne kahi ka nahi choda hai mai april 2009 se apke solution ka wait kar raha hu....if mujhe justice nahi ilta hai to mare paas ek he rasta bachta hai k mai sucide karu..aur iske liye mujhe majboor kiya ja raha hai...april 2009 se maref paas koi job nahi hai coz of na koi salary na koi final settlment..mai apne baccho ko nahi pada pa raha hu mere paas fees dene ko paise nahi hai...ab to bas human right aur court mai jana mare majboori hai.....agar mujhe kuch hota hai to iske jimmedar honge mr.anurag kucchal,nelson dias,sanikanair,surinder chawala...........

mr.aditya puri ji se meri last gujarish hai k vo is case ke detail branch manager se le kar issko solve kar de sir mai really bahut dukhi ho chuka hu..mare eng kamjoor hai isleaa hindi mai likh raha hu....
pls save me sir...

regards
manoj joshi
emp code -68343
mobile [protected]

I hold a account in hdfc bank, which i wish to cancel from past 1 year. When I call phone banking they say u can cancel the account anywhere, but when i go to itpb branch in whitefield near my house they dont allow me to cancel the account. This is going on from a year now.
As I want to cancel my account i dont maintain my minimum balance, so every quater they deduct 817.00 rupees from my account.

For an instance I was in need of money and my parent sent me 10000 rupees. Now what hdfc did is they stole my money around 2000.00(apprx) as a mediator of fund transfer.

want my money back and this account to be closed.

Dear Sir,

i am holding HDFC Bank A/c no. [protected] since last May 2009 till date . i closed one of my hdfc Credit card bearing no. [protected] in which i got a limit of 10,000 last 2008 bcoz bank people had deducted amount of Rs. 8000 with out intimation by HDFC Bank Secunderabad branch. but as of suddenly i got my new bank a/c which i mentioned above details a/c no. [protected] on 30th Dec 2010 i deposited some amount and with in that period again HDFC bank persons had kept my amount on hold of Rs. 23,482.84 . m unable to get that amount sir pls help me out in this regard as till now total of Rs. 23,482.84 + 8, 000= 31,482.84 amount till date they collected . m very much tense regarding this pls help me in this pathetic service of HDFC bank . as they not intimated anything to me via mail or contact no.

name : SYED MAZHER SHAH
Cell : [protected]
Email : [protected]@yahoo.co.in
City : Hyderabad(andhra pradesh)

Dear Concerned
This is regarding the redemption of my HDFC Mutual fund. One year back I had applied for two systematic plans of HDFC Mutual Fund for Rs.1000 per month respectively wide folio number 5200528/90. On 27th december 2010 i had requested for the redemption of the same the amount of redemption told to me was Rs.13,318 and Rs.13,136. I duly asked the executive sitting there that I had paid this SIP from my SBI account and will the redemption will be done in the same and even at the time of application the same was communication to the executive. But i am without my notice they redeem the fund in to one of my old account with kotak bank which i dont carry since last 3 years and dont even had any credentials of that account as was running some issues with Kotak bank, On asking the reason they said it was updated in your account when u previously had a SIP with us. thats around 3 years back.

I am strange how come such a renowned brand can make a silly mistake like this and due to that i had suffered a loss of 8000 which were debited by Kotak bank from my amount.

Sir Request you to pls look in to the matter,.

Thanks and regards
Nippun Cheetu

MR. GAUTAM [protected] OF HDFC BANK ,KOLKATA ASSURED ME REGARDING LOAN AGAINST SHARES IN MY HUF ACCOUNT. AFTER GETTING ASSURANCE FROM HIM I PLEDGED MY HUF ACCOUNT SHARES IN FAVOUR OF HDFC BANK IT COST ME RS. 850/-. HDFC BANK PLEDGES THE SHARES BUT OD FACILITY WAS NOT PROVIDED . AFTER MY SEVERAL COMMUNICATION WITH GAUTAM ,HE TOLD ME TO UNPLEDGE ABOVE SHARES WHICH ALSO COST ME RS 850/-. NOW WHO WILL PAY CHARGES RS. 1700/- WHICH I HAD ALREADY PAID.

SO PLEASE LOOK INTO THE MATTER AND ASK THE PROPER AUTHORITIES TO PAY ME COMPENSATION IN THIS BEHALF.

Regards Account activation corporate Salary pending last 10 days.
we have (four people) submitted paper against requirements to HDFC BANK on 18th DEC'10 & my salary has also been credited to the same account on 27th DEC'10.

I am in touch with local (Mr.Bhaskar & Mr. Kalol) & corporate Manager (Mr. Nishchay Sahgal) on daily basis but Till date my account is not activated & HDFC bank has no answer / time lines for resolution of this issue.

Branch is even help less as one word that HDFC CORPORATE PEOPLE ARE NOT RESPONDING.

IF the issue is not resolved today, Then i will have to take certain steps against bank.

Launched complaint no to customer care- KOLO54911.

Account no- [protected]

Hi, I had taken a home loan from HDFC. The file no is[protected]. When I had applied for the loan HDFC told me that the project is already approved so need to bother about any approvals. They charged me Rs 8237/- and sanctioned the loan fairly fast. But when it came to disbursement of the loan they started all the fuss. They withheld the disbursement saying the housing project is approved but the housing phase is not approved because of some documents which they need from LIC. They kept this disbursement on hold for more four months. I was promised an interest rate of 8.25% when I applied but in the meanwhile HDFC kept on increasing their interest rates. My builder also started charging me interest rates because of late payment. I asked my parents to visit HDFC office to sort out the matter. But they went from one desk to another and was told that the disbursement will be released. I waited for almost another month. But nothing happened. When I called up HDFC they kept on pointing from this person to that person. So finally I made an application to cancel the loan. Now HDFC told me that the papers are with Garia branch so the application has to be submitted to garia. When I went to garia branch they told me that the papers are with Jeevandeep branch. I was under this harrasment for another couple of weeks. When I received the cancellation email I was told that the papers are sent via courier. Nothing happened. So we had to go to jeevandeep to collect the papers. But even then on the first day they only refunded half the money and some duplicate documents. Even after that I had to go another time to get the original documents. They told me that they are deducting half the amount because they have started the disbursement of the loan. But when I called up the builder, the builder told me that the disbursement is still waiting. So basically HDFC was cheating with me and also took away 4000 of my hard earned money

Subject : Fraudulent and cheating done by employee Imram ( [protected]),Harish ([protected]/[protected] and Poonam Pawar (HDFC CREDIT CARD COLLECTION DEPARTMENT)

This is in regards to the card number [protected] wherein I miss priyanka keer had opted for settlement .Dec 16 received a call From the above mentioned officer stating that the last payment for the settlement has not being received and on the payment of rs 2100 the account shall be closed and a letter stating the same shall be dispatched in 3-4 working days.

However after a week of not receiving the letter we are trying to follow-up with des so called managers on their cell and landline number[protected] who r disconnecting the call on hearing the name or a message is sent that they are in a meeting. This is repeated for past 2-3 days .Would like to get few questions answered .On speaking to Mr Imran after chasing him over the phone for three days I was told that the outstanding balance of Rs) 58000 needs to be paid. Wherein after assurance from Harish (Who is at manager level ) stated that the settlement is not closed hence the account can be closed by paying the balance of Rs.2100 .The said amount was paid to HDFC bank on assurance from Harish.

1. Harish had called for payment on Dec 16 at 6.30 pm who has used profanity like (, I DNT CARE EVENT I[censored] RECORD MY CALL OR INFORM MY SUPERIORS).

2:Aren’t your managers or the executive have any telephone etiquettes. As on speaking on the landline to Poonam Pawar (Useless and Good for nothing Resource) disconnected the call without even listening to the case history or was least bother to entertain the call.

Kindly take action against such useless and characterless executives hiresd by the company who are creating a bad name for hdfc in the market.

Also request you to kindly revert back at the earliest along with the account closure letter.

Your customer service has been behind my life for just 200/- stating that I defaulted , talking to me in high pitched tone. I have been called more than 35 times in a single day by a male customer executive demanding 200/- else “being ready to face dire consequences”. I admitted my mistake and I clearly told that I have asked one of my friends to make the payment through his HDFC savings account but it would take 24 hours for my name to reflect as a beneficiary but your customer service executive kept calling me and asking for payment. Despite telling that I was in office and in client meetings I kept getting calls at my residence as well as personal # innumerable times from the same executive more than 10 times in a single hour!!!! The reason he had is to achieve his collection targets before 31st Dec but is that my mistake that it takes 24 hours for my name to reflect??? I have started the needful since I got the first call but your customer service doesn’t have the time even for this automated process!!!

And it’s not a default, it’s just that while making the payment I made a payment of Rs 200 less and it got delayed as my savings bank account ICICI has withdrawn the facility of making online payments to other credit cards. Even if I make a fault, I understand that and would have gladly paid the late payment or any such fee…. But your customer service executive’s behavior was totally uncalled for.

After I gave the reference # of the transaction and I was complaining of pathetic customer service, your executive is not even interested in listening and just hangs up and rather calls me up from a different # and blasts me back.

This transaction has been a test of my patience for just 200/- . I have been treated as if I defaulted by some 2 million rupees and ran away cheating the bank.

Is this how your customers are treated? If for 200 Rupees I am supposed to get treated like a criminal on the run from cops, I don’t think it’s worth the association!

The transaction details are as attached and the reference # is 1184A1 and I want to escalate this as I didn’t expect this kind of treatment for 200 Rupees from a reputed bank like HDFC. I hope some action will be taken against the customer

Resp sir/madam

I have clered my Loan a/c 378298. few years back and i get NOC from your bank also. I request you to remove my status FROM CBIL as a DEFAULTER so it can not impact my other finanace transation.

With regards

BHUPESH PATHAK
GANDHINAGAR

Its been deposit to hdfc bank subhanpura branch on 28 November 2010
I spoke with and he told me that he didn’t find my check from these branch so kindly look for it

These is first time I am having really bad experience from hdfc bank and person mr manoj and rakesh really rudly talking with customer so I need some action on that please.

Mr. Manoj a solanki
Emp code: hdb03972
3rd floor sivali plaza , opp driving cinema driving road ahembad

Senior Tele officer : Manoj a solanki
Check : 396774



Mr. Manoj a solanki
Emp code: hdb03972
3rd floor sivali plaza , opp driving cinema driving road ahembad
NUMBER : [protected]
:[protected]
:[protected]

I had opened a SB A/c in HDFC Bank branch at KORATTY on[protected] vide A/c No.[protected]duly depositing an amount of Rs.3200/-. I was issued a Gold debit card as the authorities stated that it was free. But vide the statement for period from20/12/08 to 20/03/09, an amount of Rs.561.80 was deducted towards the debit card. I hotlisted the gold card which was not at all used, and gave a written complaint to the manager to refund the amount. Further, I went to New Zealand for higher studies.But since then, amountsare deducted from my account for services not rendered.In the latest report dt.20/12/10 the balance shown in my credit is Rs.1,142.55.I feel I have been cheated by the bank,and request that the amount of Rs.2057.45 be paid back along with interest thereon. The practice of HDFC bank engaging canvassing agents who misguide the customers must also be stopped. Moreover hard earned money being looted in the name of services like AQB balance defies the purpose of SB A/c. Pl.reply in my address:- [protected]@gmail.comAddress:- U.J.Shon, Uppumparambil house,P.O.Kallettumkara,KERALA 680683 )

I have my account with MG road Branch and had placed a request for a DD (through internet banking) on the 24th of December (Friday). The amount was debitted immediately and said i will receive the same within 4 working days.

The amount getting debitted on friday itself, made me think the DD was printed on the same day and due for despatch friday evening or the next working day morning (Monday). Since the amount was big and...