HDFC Bank Complaints & Reviews

Dear Sirs,

Ref with the PF DD # 906194, Dated :[protected], Amount : 12,340/- has been processed to my HDFC Bank (Madurai-TamilNadu) SB Salary A/c No :[protected] and has been returned to your office due to the Status of My SB Salary " A/C has been Closed ".

So, I hereby glad to inform my New SB A/c Number in Indian Overseas Bank, Melur Branch, Madurai District, Tamil Nadu. Kindly provide a fresh DD in the favour of following Details:-

Name : S. Mohamed Ibrahim
Bank : Indian Overseas Bank
SB A/C No : [protected]

Regarding this I have sent 2 letters to your branch and also I have sent the photocopies of my Bank passbook, A/C closure letter from my Previous Bank (HDFC Bank Ltd, Madurai Branch) and my ID Proof on[protected].

I once again requesting your good office to issue a FRESH DD in the favour of the above information. Your immediate response in this matter regard should be appreciated. Thank you for your kind cooperation.

My Permenant Address :- My Contact Numbers
S. Mohamed Ibrahim [protected] & [protected]
10/42, Naduvalavu Street
Melur (Taluk)
Madurai (District)
Tamil Nadu (State)

Sir,

As on date 6/12/2010 i give request for making two demand draft in hdfc bank in defence colony 2nd branch new delhi110024. one demand draft for RS. 400 payble at mumbai and second one of RS. 300 but payble at was not filled.BUT they give me both draft payble at mumbai.

When i said that second draft of RS 300 was not payble at mumbai then they said give a request for cancel DD and they will take 50 RS charge...

hi, i have a HDFC bank ATM, on 20 Nov i tried to Withdrwawn money from Axis bank ATM but that ATM was not working after inserting my card so i refused the transection and Collect the card. but after Viewing the Transaction The amount 10000 is deduct, after this i have locked the Complement but Bank refused to revert my money by staying that Amont is withdrawn. Pls help me to get me the My money or give me some sugession.

I have a corporate salary account with HDFC BANK LTD . branch - Okhla Industrial Area Phase II.
Account Number :[protected]
I need to close this account so in the month of october i sent the account closure form to the Home branch through courier and i spoke to Mr. Shubhashish Ghosh and he told me you have to send the closure form again or you can submit the closure form at any branch in Delhi.
I went to HDFC Bank branch at netaji subhash place , they refused to take the form by saying that signatures are not verified , then i went to HDFC BANK at sector - 8 Rohini and they also refused to take my form , instead they are saying you have to pay Rs 1600 to close the account.
The executive who opened my account told me if you need to close this account you dont have to pay any charges.
Thank You
Arun Gupta
Contact No : [protected]

I have taken HDFC standard life unit linked young star plan starting from 26 dec 2005 and i have paid a annual premium of Rs,25000 for three years totalling
rs.75,000 the insurance consultant told me that its enough to pay only 3 years of premium for this and if i am interested i can continue, hence i paid only for 3 years, now i am shocked to know that no information is available regarding that plan and i am worried about my money i have invested i kindly request you to guide me for necessary action to be taken.
regards.
dr.harinath [protected]

Dated 05.12.2010
To
Bank Lokpal

Sir,
I am having an account no. [protected] in HDFC bank Roorkee jointly in the name of Mrs. Vibha Agarwal and Pushpendra Kumar Agarwal. I am a Govt. of India employee working in National Institute of Hydrology, Roorkee.

I was having sufficient balance in my account as per bank rules. I had regularly maintained the quarterly balance in my bank account which was more than 2500/= per month regularly.

Due to some personal reasons, I have not operated my account for few months. In the month of November, when I went to bank for some transaction, I was surprised to know that Rs. 831/= has been deducted by the bank two times i.e. in the month of July & October 2010. Thus a total deduction of Rs. 1660/= has been deducted from my account by the bank.

After contacting from the Manager, HDFC, I was informed that the bank has changed its policy from April 2010 & increased the limit of the minimum quarterly balance from 2500/= to 5000/= w.e.f. 1.4.2010.

I asked the manager of the bank that I was unknown from the change of the policy of the bank as there is no change in the ceiling of the other banks like, SBI, PNB, UTI etc. Further, I was not been informed by the bank neither by written information, nor by SMS on mobile, or by E.mail.

The manager has refunded RS.831/= as one time deduction in my account. However, a loss of RS. 831/- was given to me.


Sir, I have only the fault that I have not made transactions between the said period. However, to the best of my knowlege, I have maintained my account bank as per banks policy. If bank has changed any policy the same must be provided to me by the bank through letter or by mail.

Since bank has not informed about the change in the policy, why should I suffer for the huge amount without any fault. Being a Govt. servant amount of RS. 831/= is sufficient money for me.

It is requested to kindly look into the matter and do needful so that I could get refund of money deducted by the bank from my account.

With regards

Yours faithfully

Pushpendra Kumar Agarwal
National Institute of HYdrology
IIT Campus
Roorkee
Uttarakhand

Dear Sir,

I want to lodge a complaint against the teller and the incharge Madam Nidhi. They are just wasting time talking to each other ignoring the customers. The customers are made to wait for at least one hour to deposit cash. Their irresponsible behavior should be a concern for HDFC Bank as the reputation it has earned over the years is being put to stake because of a few careless people. They are rude to customers and make fun of them.

I hope some senior official reads the grievance and take necessary action so that the staff starts behaving in a professional manner.

Dear sir,

I have received a call from ([protected]) the man are saying that i have got us 1 million dollar prize and your prize money laying in custom office and i am calling from custome office, He demanding money 40000rs for take this prize and he has send her a/c no from mo in this no.([protected])that are the hdfc bank a/c no ([protected]) cust. name is COMES engineering works pan no . is cjtps2665b.
Request you to please check this a/c i think this a/c is a froude a/c and take action against on urgently basis.

Thanks
Lalit sharma
[protected]

Hi,

We had a fixed deposit with HDFC of which we lost the track and hence were unable to update the address details, We have moved from the address which was registered while opening FD. All of the sudden there were letters from HDFC which were fortunately forwarded by the new tenent that the FD money is moved to IEPF and we will not be able to claim it. It was a quite big amount above 1 lack and we can not really afford giving it to charity like this. Please help us by letting us know how can we claim the refund of this money from IEPF. We know the FD Number.

Regards and Appriciate your help.

SDD

Dt.03/12/2010
Dear Sir/Madam
Sub: Harassment by HDFC Bank Credit card team
My self Harjit Singh living in Jalandhar open Salary A/C with HDFC Bank , G.T. Road , Jalandhar on behalf of Birla Sunlife Insurance Co.Ltd., after some time Bank issue me Credit Card (Credit Card No. [protected]). I use this Card I pay the credit card payment on month by month but my amount increased month by month due to huge charges made by bank. Some time passed bank employee offer me for settelment. Ms. Ritika form mohali cal me every month for payment for this no[protected] and she offer me for settlement. I am also working with HDFC Bank on the post of Insurance officer.Ritika told me for settlement for Rs.23000/- on the behalf of outstanding amount Approx. 36000/-. I agree with her and she made four installment for Rs.23000/-( first installment Rs.1900/- cash on dt.12/03/2009 and rest giving three cheque Rs. 5750/- cheque no.103244 on dt.10/04/2009, Rs.5750 cheque no.103245 on dt.10/05/2009, Rs.9600/- cheque no.103246 on dt.10/06/2009 ) she issue me settllement letter and I pay 1900/- cash on dt.12/03/2009 but suddenly I change my job and I inform u Ritika I have change my job so I cannot pay the amount pls cancel my settlement because I donot want my cheque bounce but she say you are our good customer I understand your problem so u donot cancel the settlement and try to clear the cheque but I cannot arrange the payment or my cheque bounced by bank after then Ritika cal me to pay Rs.2000/- I arrange payment from third person and pay Rs. 2000/-on dt. 20/04/2009 and after that i join the new job but next cheque dt. come near I talk to ritika I recently join the job and my salary coming next month I am a family person I have many exps.so I cannot arrange the payment she telling me you pay Rs.2000/- I told the Ritika I cannot face the problem pls cancel the settlement she told me you are not any other customer you are our bank employee and after that gud customer, you faith me I cannot giving wrong commitement u pay Rs.2000/- and next cheque Rs.9600/- cannot bounce and rest amount u given on next month and I issue the NOC I hardly collect Rs.2000/- and Pay on dt.21/05/2009.I taken Kameti amount from my cousin on very loss and I cleared my cheque Rs.9600/-. In my saving a/c.no.is [protected] and I talk to Ritika pls collect the rest amount she tell me I sent my exective but no person come to collect the payment I want NOC so I cal the Ritika on this no[protected] after some days Ritika cal me I am very angry for this she tell me brother pl cool you donot take any tension ur settlement done i[censored] want I talk with our boss Mr.Nishan and he say me ur settlement is done u pay rest amount .Ritika told me ur balance amount is Rs.3568/- but I told Ritika ur are wrong but she says I check the A/c ur balance amount is Rs.3568/-. I pay the amount on dt.07/08/2009. After that she cal me on last date sir u r right I have mistake pl today is last date u pay the balance amount or next month u have receive NOC. I am out of city I told Ritika I am not in Jalandhar but she say sir urgent hai app kissi be tarha aaj payment kardo So I cal my friend Mr. Chirag Arora to transfer the payment form his A/c. and he transfer fund at night Rs.3932/-. After payment transfer she cal me and confirm me for payment receving and she tell me sir ur settelment is done .
Two month past I receive cal from HDFC Bank Ludhiana branch regarding due payment I told to madam I am settle my a/c and done all payment but she told me no any settlement letter issue by bank I am very upset and I say her pl check again I have settlement letter after that I have no receive any cal from bank.
One year past I go to England with my Wife. My 10 year old daughter live with my Mother in law in my house. Mr. Bunty employee of HDFC Bank G.T. Road Jalandhar branch come in my house in my absence and he told my mother for payment she say him I cannot know any thing but he harresment with my mother in law he say her I am call the police.My mother in law say to him he come back on dt.21/11/2009 then u talk with them but Mr.Bunty stay my home more than two hour and demand for payment then my mother in law cal my friend Mr.Summit and talk with them after some disscusion Mr.Bunty go back.My mother in law is BP patient and have a paralise attack from last four year. She very afraid. When I come back form England I see her health no good. I am taking her to doctor two time in the day. Dr. tell me if her health not in control I take some test she very afraid and she take very tension. If any big problem come what I answer give to my In laws family.
On Friday dt.26/11/2010 I call customer care no.[protected] in Mohali I talk to madam and give all detail for settlement,or asking for harresment, she tell me I formward your complaint and u receive back call in 48 hrs. but till date I have no receive any call.
After noon same day I go to Bank I meet with Mr. Bunty and I say why u giving harsement to my mother in law I take action with u and he meet me with him Boss I talk with them and produce my settlement letter Bunty boss told me Ms. Ritika making u fool man and you pay Rs. 60000/-.After meeting I come back home .
So Sir/Madam what is the rule after hard working we are earning hard money or bank making people fool. After one year Bank claim money what is the system of Bank making the customer fool.Please taking the action against bank or bank employee for harresment . I am free person I have no job I try for new job.I am not bear the family exp. I already done the settlement or I pay Rs.23000/- full settlement amount according bank employee. Please taking action against employee for giving wrong commitment and solve my problem .If you are taking my a/c. statement you are see I pay more than aginst using money.So I humbly request to take need ful action against bank or bank employee.
I am attach settlement letter or all payment receving.
Please reply on urgent basis.

With Regards
Harjit Singh

My loan sanction amount is 17.4 Lakh, I was forced to pay processing Fee of 20 L which is not mentioned in the sanction letter. I was told from the day one by sales person/agents That builder will Pay the processing fee. Builder paid fees for the amount sanctioned, but I was also charged By Koperkhairane Navi Mumbai Branch 1533.00 from me, whch was never communicated to me by anyone.

It is not understood, why such an esteem organisaion's agents and empoyess misguide the customer, they donot stick what they say. It is not matter of money, It is value which these empoyees Lack.

Ajay

After vigorous follow up nobody giving response from hdfc auto loan, requesting to send my statement till date on my e-mail- [protected]@gmail.com

Dear Sir/ Madam,
Iam mangesh working last 5 months in hbl global pvt.ltd. as a tele sale excutive under mentorship of Ritesh kotian (R6018) my employee id is M14776 in the our team Mr. Senthilkumar Naidu is T.L of my team. he very much harresed the team. he give the mentolly pressurissed to me and other tse for done the booking through senthil. beacuase he get the commision from dealers of booking. he used the bad words in front of all team. hence new girls joined in our team she was given the resigned (Manpreet, Nisha) he not supported me as a T.L for convence the customer. he only concentret on miss. Ashwini Thorat and help she always. Giving the wrong commetment to the customers and when customer get issues then he asked (main to din me 100 logose baat karata hoon. mujhe thodi pata hai.)
iam so much tressed by he. hence iam given my resigned from this job. i am not including above thngs in my resignation letter beacuase i want to make a complaint seprately.
I hope to u take the right action on this person.
Thanking you.

Regards


Mangesh Tilak
[protected].

hello sir/mam.

This is Aakanksha Deshpane. I hv an a/c in hdfc bank,and I opned demet ac also.before 3 mon I was living in Mundra Kutch,and I opend this a/c there.now we change the city,and I want to change my mailing address, & Mr Sandeep Ahir did it bt now demet ac is not link in this new ac, 4 to 5 times we went there bt Mr Sandeep didn't do this.he told me I m not in office or I dont hv some documents.me and my husbad both r in job,and we are not free to go there any time.main things is that we can't tread since last 20 days.so pls help me.

Dear sir,
i have been issued a HDFC bank credit card. The company have also send me a Policy with my credit card without my apporval and have charged me for the policy..
i have tried callin the bank and told to discontinue the sam policy but the bank is tellin me that nw i have to take that policy..
this is just nonsence..utter nonsence.
Kindly help me that where can i complain and whats the procedure to sue the bank.
Expecting your help
My contact Details [protected]
Nikhil Tibdewal,Jalna

I have taken a DD[protected] on 11/10/2010 from HDFC somajiguda branch (Raj Bhavan Road) in favor of INSURANCE REGULATORY AND DEVELOPMENT AUTHORITY, but they have issued Manager cheque and the same was submitted to IRDA however, DD was rejected because of "Manager cheque". this is inconvenience to the customers and Yesterday i have visited to HDFC somajiguda branch and explained them that Manager cheque was issued instead of DD to which none of them responded to the same, now branch people are saying to cancel "Manager Cheque" and they also told me that the DD is issued only for Non local's .

I am unhappy with HDFC services.

This is fraudulent services that "Manager Cheque" was issued instead of DD. HDFC bank being a reputed organization they don't care the customers.

I strongly feel that the staff has to be trained on how to handle customers and they don't know what they doing.

Recently ( effective from 1st Nov 2010 ) HDFC Ltd. introduced a new "convenience charge" of Rs. 100 for Home Loan customers paying the EMI via online payment facility. The reasoning given in the website ( to encourage the customers to pay via other means like PDC/ECS so that they do not have to pay penulty for forgetting the dates ) sounds very lame and it looks they have done this just for their own assurance and control over the EMI payment. This is unfair treatment for the customers and I believe this needs to be taken back ASAP. There is no extra expense from HDFC to maintain this facility awhereas this enables a lot of customers like myself to do a bank transfer online. There is anyways a late payment penulty for EMIs and so I believe HDFC should not have any right to forceably impose this "fee" to the customers.

I have invested Rs: 25,00,000 from my NRI A/c as one time investment in HDFC STD LIFE through a Agent who is also a official of HDFC Bank at Mangalore, Kadri branch. The HDFC STD LIFE deducted Rs: 2,50,000 as Agency commission and invested the balance in HDFC STD LIFE. If any one interested I can give more details. The Agent told me that the commission is only 0.8% but in fact they have deducted 10% and the agent got himself transferred out to another branch. So I advice the General Public not get into the same trap as me & sincerely advice not put your money in HDFC STD LIFE; rather put it in any POSTAL SMALL SAVING SCHEME. You will definitely earn more & it is guranteed by the Govt.
My Email ID: [protected]@yahoo.com

Dear Sir,

I am using HDFC card for the last 9 years and if you check my payment track record, you can find that I never have any outstandings.My current issue started almost 1 and half years back,when I was on tour ,my wife cleared the bill,keeing an amount of 750/- as outstanding by oversight which was cleared after that.Imagine this has come to a total outstanding as 17695/- were the bank has taken the same amount from my savings account with out any prior information.

Infact I approached the bank through several mails & personal visits and talking to customer care to get a clear picture of the amout due and told them that I am ready to pay a nominal penalty & need to clear off everything..All the main heads sits in Kochin office knows about this and they never gave me a solution.WE WILL GET BACK TO YOU......

I still doubt there is an incentive given to the Managers depending upon the total outstanding that is squeesed from the poor card holders....

Request you to give a solution for the same

Rajive Jose
[protected]

DEAR SIR, I AM A EXISTING CUSTOMER OF YOUR BANK. I HAVE TAKEN PERSONAL LOAN 2 YEARS BACK. MY LOAN ACCT NO IS 15639271. AGAIN I HAVE APPLIED FOR TOP UP WHICH WAS LOGGED ON 12TH NOV. AS PER CRITERIA LOAN SHOULD BE SANCTION WITHIN 7 DAYS. BUT THE LOAN AMOUNT CREDITED TO MY ACCT ON 24TH NOV. THIS MONTH MY LOAN OUTSTANDING WAS 130,005.30 AND APPLIED FOR 2 LAKHS. FROM OUTSTANDNG AMOUNT OF 70,000 ONLY RS 61,700 HAS BEEN CREDITED TO MY ACCT. AS PER SALES EXECUTIVE PF OF 2.5% AND INSURANCE 2000 DEDUCTED AND ALSO RS 2700 DEDUCTED FOR GAP INTEREST WHICH WAS NEVER TOLD TO ME. PLS LOOK INTO THE MATTER RS 2700 DEDUCTED WRONGLY FROM MY ACCOUNT, UNNECESSARY I HAVE PAID. WHY MY LOAN SANCTIONED AFTER 7 DAYS AFTER 20TH NOV FOR WHICH BANK DEDUCTED FOR GAP INTEREST. PLS CONSIDER MY CASE AND RETURN THE GAP INTEREST AMOUNT.

Ashis Kumar Swain,
Bhubaneswar, Orissa
Mob: [protected]
Email: ashis.[protected]@aircel.co.in