HDFC Bank Complaints & Reviews

HDFC Bank — AQB SER CHGS INC ST & CESS

hdfc bank is fraud, With out any information the have debited 827.25 from my account with mentioned like this AQB SER CHGS INC ST & CESS for the charge they have taken from my account.

HDFC Bank — Amount Deduction AQB SER CHGS INC ST and CESS

I have an savings account in HDFC Bank.
A/C [protected]
Account Branch : Sanjeev Reddy Branch
Bank Address : 8-3-214,Srinivasa nagar colony,
opp sanjeevreddynagar bus stop;
HYD 500038,AP.

My account has been debited by AQB Ser chgs Inc ST & cess on 17/10/2010.
Amount 827.25
Bank should have atleast kept some information available on the HDFC website...
Can any one tell me what is these charges for??????

Dear Sir,

Then you should have informed to all your customers .

Its come as a surprise to all o[censored]s, what is the point of keeping money in your bank when you only are robbing it ?

Dear Sir/Madam,

I have had the same experience with HDFC Bank. I was under the impression the minimum balance was INR 5000 and I have been maintaining the same from April 2010 onwards. I have not been informed either of the rule changes and feel robbed since had I been informed I would have made sure I had enough balance.

Deducting funds from a customer's account without informing her/him as to why they are being deducted is a sign of lack of professionalism and is completely unacceptable.

Please look into this issue at the earliest.

Thanks and regards,
A frustrated customer.

I am a new saving account holder since may 2010. i am experience the HDFC rules which are given below as i was not inform about the charges will deduct for not maintaining a minimum balance at the time of opening an account. i came to know when it is deducted a sum of Rs 827/- from my balance amount, charges for excess of deposits i.e., minimum 5 deposit only in a month. there are still penalties i have to experience, before that i shall discontinue the banking with HDFC further in future. i think this minimum deposit from the customer is taken for the use by the bank when ever it comes to certain penalty HDFC can directly without informing the customer they can eat away the balance. JAAGO RE

I Have a Salary/corporate account for Eclipsys India Pvt Ltd, Why the deduction of my fund has been done???

regards,
Himansu Pathak

my account has been deducted 827 INR, it is very rediculous, stupid rules by Indian Government ( RBI ), when i was opening my account they informed that mininum balance is 2500, now they have made it to 10k, I am a student, i dont have 10k in my hand, I have to borrow from some one with some interest and i have to deposite in Bank, and out put is they started deducting 827 INR, it is better to go with govt banks, there also we can check online statment and minimum balance is 1000INR.

regards,
Frustating customer of HDFC bank.

my account has been deducted 827.25 INR, There is no prior information from Bank management. I have been maintaining my a/c in hdfc for more then 2year i never experience such kind of charges on my a/c. Bank thinks that customers fool.
sure I will be closing my a/c.

Balaji Rao J

I also had been charged 827.25 INR without any prior information, my account was opened as a corporate account but when did it moved to normal account i don't know, also i never got any kind of intimation for the same. The bank thinks we have the money at free of cost but they don't know how much we have to struggle to earn money and they rob it directly.
I am going to close my account as soon as possible.
Hopeless HDFC Bank...

Hi All,
My experience is also the same. When I openrd my a/c I was asked to keep 5000/- in my a/c. But all of a suddern 827.25 INR have been deducted from my a/c, for not keeping 10000/-. My point is that even if they decided to deduct the amount, the would have informed all about the rule change.

ALONG WITH THIS I HAVE ALWAYS EXPERIENCED VERY BAD SERVICE FROM HDFC. I ALSO HAVE A DEMAT A/C WITH HDFC SEC, BUT THERE ALSO THE SAME KIND OF DISSATISFACTION.

I AM SOON GOING TO CLOSE ALL MY A/C WITH HDFC.

DEAR ALL I REQUEST YOU ALL TO CLOSE OUT ALL OF YOUR A/C WITH HDFC AND IT IS BETTER TO GO FOR ANY GOVT BANK LIKE SBI.

regards,
Frustating customer

Dear HDFC,
I am maintaining my amount balance as 10000, but still you are deducting an amount 827 from account may i know the reason for this.

Dear HDFC,
Can you please elaborate overall process to maintain minimum balance.

It is only possible in India. Banks are acting as decoits. They must inform the customer. The law should be made known to every one before hand.

It is third rate system

When their marketing executives bags for opening of the account they tell things are sso good with bank. After that it is hell specilly in HDFC

This is not at all proffessionalism. Fine if they decided to charge Maintanance charges, They should inform all the customers in advance and allow the customers to maintain the account. Reputed Banks like HDFC should not play such a cheat marketing startegies.

HDFC Bank — deduction of AQB SER CHGS

I have opened a saving account in HDFC Bank Hazratganj Branch Lucknow in FEB 2009 bearing account No. [protected], with initial deposit of Rs. 6000.00.After seeing statement I found that AQB SER CHGS has been deducted from my a/c as below-
1-Dt. 07.07.2010 Rs 827.25
2-Dt. 16.10.2010 Rs. 827.25
3-Dt. 17.03.2011 Rs. 827.25
4-Dt. 25.04.2011 Rs. 827.25
5-Dt. 12.07.2011 Rs. 827.25
In this way bank has deducted a sum of Rs. 4136.25.I have contacted the bank, they told that minimum balance in saving a/c has been enhanced from 5000.00 to 10000.00. your balance was below the limit hence
AQB SER CHGS deducted. My a/c is old and bank has never informed me regarding enhancement of minimum balance.The deduction of AQB SER CHGS is not leagle and i condemn it.It should be reversed to my a/c.

Hi,

I had applied for HDFC bank home loan and they asked me to give a processing fee of 13000 Rs in advance.They said if you take the home loan then only it would get deducted.

I refused to take the loan from hdfc bank and now they are not returning my money.
Can anyone pls help me on this regard

Housing Loan — Irregularity in Account

HL A/C [protected] under fixed rate (8%) since beginning and 3824/ is deducting my SB A/C [protected] in Vadodara raopura branch under S I . Several times ROI has been changed and lodged a complaint in year 2007 but till now no rectification has been done in my account and excess intt charged and as on date bank is not giving any reply of my complaint.Now bank is deducintg 4300/ inplace of 3824/ wihout my knowledge . This is 100% cheating by bank and creating too much mental tension in this regards. Now I am requesting to you pl rectify my loan account under intimation to me within 15 days otherwise I shall take legal action for such type of cheating . I shall deposit 3824/ directly to avoid standing instruction of my saving a/c till rectification . Thanking you sir in anticipation

HDFC Bank — home loan

dear sir,

I am 3 years old customer of hdfc bank, my track record is ok so bank gave me personal loan of amount 3 lakhs at intrest rate 18% for 3 years tenure and now offer me car loan for amount 7th lakh, bank gave me these facilities with out any form-16. I need home loan for same amount and for same period but bank not intrested due to reason of less intrest rate. so pl help me that how can i take home loan


thanks

brahampal from panipat haryana



ac no [protected] hdfc

all the documents as been transfered to his name and closed. this person did not like the flat after purchasing the flat and kept some amount pending on that be care full about the person who as given compliant

thanking you
vijay kalose.k

Home Loan — closure of home loan

sir i have a home loan in axis bank with ac. no phr[protected].i would like to close the ac imidiately and inspite of the cheque payment its not been up dated,pls help,help

Adding more details on how the fraud was done. This will benefit people who are buying flat with loan transfer.

I had paid full amount as agreed and rest of the amount was paid as DD from IDBI bank to HDFC bank through lawyer of IDBI bank. This was done on the day of registration.
After 5 months of running around behind the seller, i took IDBI lawyer to HDFC bank and finally managed to get the outstanding statement for the loan account. On looking at the statement what i found was that the seller had given given HDFC bank 20 postdated cheques of 15000/- each to HDFC bank. HDFC bank did not inform about this while telling the outstanding amount to IDBI bank. Rest of the cash was already paid to seller. Seller defaulted on the cheques and all the cheques bounced. HDFC was holding the documents transfer due to this 300000 rupees pending to be paid by seller. I was kept in dark for 5 months after registration. The issue was resolved only after IDBI bank manager stepped in and mediated by asking seller to pay the outstanding amount to HDFC and transferred the documents from HDFC to IDBI. I have the soft copy of the statement and also details of how this fraud was done. BE CAREFUL WHILE BUYING FLAT. YOU NEVER KNOW WHAT KIND OF PEOPLE YOU HAVE TO DEAL WITH.
I have proof of every amount paid and also the loan account statement.

Very simple, lodge a complaint in the labour office or with PF office and definetly you will be able to resolve, as long as you have your appointment letter and PF challans in your hand or the payslip which says "PF amount deducted is Rs.../- "

Credit Card — Excess payment

Dear Sir,

I am Panjb C. Kukudkar , credit card holder no. [protected].

As per your statement my credit card shows credit balance & i withdraw all the credit balance from the same.

Now your representatie from Gurgaon is contineously call & ask me about the payment.

I am ready to pay the balance. but for that i want to know the detail of my otal transaction in my card.

Hope that you will support me in getting the details.

Waiting for quick reply.

Regards

Panjab . Kukudakar

Dear team
I am x eemployed. . . Hdfc bank

Plz provide my pf numbers

My employed id. Cm08528

Joining date. 06. 07. 2007

Mobile number. [protected]

Email id. [protected]@rediffmail.com
Regards
Shamshad alam
[protected]
Nagpur

Hello team,

I am x employee of Hdfc Bank, just want know my PF account number & est code .kindly help me out.

My employee ID- s25749
Satya narayan Pany
M-[protected]
Bangalore
[protected]@gmail.com

Hi,
On 6th Jan 2010 i made a transaction from Bank of India from my HDFC mastercard (Acc. No:[protected](HDFC Bank)), But the transaction was unsuccessfull. When the next day i checked my balance Rs 400 was deducted from the account. I hav filed the complaint but there is no action taken till know. My transaction details is as follows

Date:06 Feb 2010 Narration: NWD-[protected] -F.C. ROAD,Pune Ref no:[protected] Value Date:07 Feb 2010 Withdrawal:400.00.

Kindly suggest what should i do. Reply asap.

Thanks and regards,
Puneet Agarwal

Hi,
On 7th APR 2010 i made a transaction from ANDHRA BANK ATM from my HDFC Visa (Acc. No:[protected](HDFC Bank)), But the transaction was unsuccessfull. When the next day i checked my balance Rs 3500 was deducted from the account. I have failed the complaint but there is no action taken till know. My transaction details is as follows

Date:07 APR 2010 Narration: NWD-[protected] -HYDERABAD Ref no:[protected] Value Date:08 APR 2010 Withdrawal:3500.00.

Kindly suggest what should i do. Reply asap.

Thanks and regards,
N.Vijaya Bhaskar

hdfc cc 4050282002049042 — cc -payment

ref to number of mails sent on the subject and agreed to by ur bank regarding payment mode of CC -[protected] as i m serving abroad for few months. Despite of that call was made to my native place and spoken rudely to my parents involving Rs3000/- only. I m having a huge saving amts in your bank, above that i got NRE accts opened in ur Delhi Gopinath branch giving you a huge buisness . Moreover i only approached ur office to guide me for mode of payment and was agreed by ur officials.I have sent a cheque of the principal amount also, which would be deposited within a day or two. My request is ,,plz call my native place on [protected] and clarify the issues failing which i shall be forced to snap relations with your bank.


Thank you

I' m holder of cc [protected] . There was a payment delay I know my bill payment Through EMI.& so pl.send details my bill amount through my mail Id &
.
Reply as soon earliest...My email is( [protected]@yahoo.com
Thanks
J.S Behera
Mo [protected]

This is the right step you have taken. The company has to give in writing the reason for termination with one month salary. Our wishes are with you. Pl do not leave them until you got the justice.

hdfc s life insurance company — How can Without notice terminate

Dear sir/madam,

with due to respect I beg to say that I want to ragister the complaint against T.M & H.R manager of HDFC life insurance company Varanasi.because without any notice how can terminate a confarm employee. and not recived my stallment now till date.
so,please consider my request and give me quick response as soon as posiable.

your's faithfully,
Ravindra Kumar Yadav
SDM E.Code-047098
Mob-[protected]

Hi,

We'll be pleased to address your concern. Please write to us with your contact details at [protected]@icicibank.com and we'll get back to you soon. Kindly refer "790017" in the subject line.

Regards,
ICICI Bank Customer Service Team.

It was a tough day for me on 11th October at the HDFC Bank Branch at First India Place, Gurgaon ...
At around 1PM I called Kirti Jain ( the Branch official who was attending my matter) before leaving my office in Noida and I was told that it will take time for him to arrange for the documents he was supposed to give me. By the way, this was a direct instruction to him from the BM - Ms. Gowri Karthik, that customer must not have to wait for collecting a document. However he asked me to reach the Branch after 5PM as the documents were not ready yet and that he is waiting for some kind of confirmation from the ATM Backend team and from Mumbai H.O.

To my surprise, when I reached the branch at around 6PM, again I was asked to wait for an hour on the context that he is still waiting for a confirmation. At this point I asked to give me the contact number of the person whom I can call from my cell but he refused stating this was an internal communication and customer's cant reach the backend team. As a respectful individual I readily agreed to this and did not insist further on speaking directly to the backend team, and I did respect their internal procedures.

Finally when this was taking too long I even agreed to come back after some time and I did return by 7-30PM back to the branch ( since I stay very close to this branch )

By this time, obviously, I had lost all kinds of hope and faith on HDFC, after all the missed assurances and delayed responses. No wonder when I returned to the branch I was frustrated and to add on to that I found Mr. Kirti Jain was not in his seat and when I called him up he informed me that he is still waiting for the confirmation.

This was the 'Flash Point' for me and I got infuriated which made me literally yell at Kirti Jain and other staff who were taking a smoke break just outside of the branch. The other things that added on to my already elevated frustration levels :-
1. Kirti Jain was not facing me
2. When I was asked to come back to the branch, I was still not allowed inside by the guard. And when I asked him to speak to the BM about a customer waiting to talk to her, this fellow simply ignored my request.
3. When I requested another staff to ask the BM to talk to me, he tried to act oversmart but finally did speak to the BM (standing outside the branch I could see their activities inside)
4. The BM did actually bend to her right to check out if I'm still waiting outside the branch (she may not have realised but I was watching their movements from outside)
5. After some time Kirti Jain was back (perhaps he had gathered enough courage to face me by that time). He allowed me to talk to the BM from his Cell Phone and she agreed to get the documents ready.

It was after this that I was allowed to enter the branch again. Please note, I did not come back by choice, I was asked to come back and then I was not allowed to enter until I raised my voice.
Finally at 8-30PM, I was given a document on HDFC LetterHead, which had no transaction details mentioned and only asked me to contact ICICI ... this was the height of being ridiculous.

So I had to reach out to the BM and we had quite a heated conversation/ arguement and I she came up with the following response (I would rather call it a game of Tennis where they are using a customer as the ball):-
1. ATM Backend team does not report to her, so she cannot govern the way they work and hence she had no role to play in expediting the matter which was delayed from the ATM team's end.
2. ATM department is not a part of the branch so she is not accountable for the ATM
3. ATM department is outsourced and the branch is in JanakPuri
4. The letter issued to me was done based on the instructions they had received from the ATM Backend team
5. Contact persons for this department can be contacted for any further querries about this matter... This was the only useful information because I now know who to contact beyond the BM . This will also be a great help to all those people who have had ATM issues with HDFC which are still unresolved.

Names of the contact persons of HDFC ATM Backend Team are as follows :-
Amit Khatri / amit.[protected]@hdfcbank.com / +91 [protected]
Rajneesh Khanna / rajneesh.[protected]@hdfcbank.com / +91 [protected]
Rajiv Wadikar / +91 [protected] (this guy is based in Mumbai and I was not given his email ID but now we do know the standard format of HDFC Employee's email Id)

I will write an email to these guys now and wait for a response ...

By the way, I had also sent an email to the HDFC Grievance Redressal cell (Grievance.[protected]@hdfcbank.com) about this and they got back to the branch and the Branch Official - Kirti Jain did actually gave me a call back on 15th October and has agreed to show me the CCTV footage of that day to me, even without FIR ... this was a development on the case in my favor ... but still my 6000 INR is stuck .


I have also sent the mail to ICICI based on the request they made on this article.

Its been 2 years, no policy documents recieved, where is the money!
Warm curses for you and your family
your cheated and frustrated customer

Dear sir,
i am Harman deep khatri former employee of HDFC bank branch nagal road Una.
i am working as team leader my LG code is (CH02722). i left my job on 30 june2010. my provident
fund is pending.so kindly grant me my p.f. i am very thank ful abt to you.
thanks

Regards:- Harman deep
(LG code CH02722)
mob:- [protected]

Dear Sir
I have taken car loan in 2005 i paid all the money back
Loan account Number is 2039687
But till now I have not got the certificate saying loan is cleared
As per the discussion your customer care representatives had with me in Aug 2006 balance of Rs 7900/ has been paid on 18/08/2006 (Receipt No 2726470 that time also I have asked for certificate saying loan cleared
Unfortunately I have not received till now
Please note that I have changed my residence last year if it has been sent already requesting you to resend on the fallowing address
Ill bear the courier charges for the same

Kindly arrange for the same

Regards
Jagadish Aiholli
[protected]
E07 Dwarka Platinum
PCNTDA Indrayani nagar
Pune 411026

Dear Sir
I APPLY IN NEW TPERMIT EECO CARJULY {SPECTRA MOTORS THANE}THIS SHOWROOM FINANCER LOAN PAPER ALL DOCUMENT MY SIGNATURE
THIS SHOEROOM ME SAY SEP-2010, YOUR LOAN IS SANCTION IN HDFC,
YOUR VEHICLE DILIVERY DATE SAY ME:17.10.10
BUT DATE:16.10.10 THIS SPECTRA MOTORS PERSON SAY ME HDFC YOUR HDFC LOAN SANCTION PRIVATE CAR,
I AM ATTCK I AM JUBBLE NOT SAY ANY FIX
BECAUSE I AM LOWER PERSON TPERMIT CAR IN MY BUSSINESS PURPOSE,
BUT THIS SHOWROOM CHEATING TO ME
AND DELIVERY TO ME PRIVATE CAR{LOAN SANCTION PRIVATE CAR}

DEAR SIR IAM MIDDLE MAN FAMILY I AM NOT PAY REGULARLY EMI THIS CAR
BEFORE FEW DAYS I AM GO IN PERSONALLY IN HDFC OFFICE CHEMBUR{SWSTIK CHEMBER}

I REQUST APPLY THIS CONTACT PERSON PLS GIVE ME NOC,
MY PRIVATE CAR TRANSFER INTPERMIT .RTO TELL ME YOU GIVE HDFC NOC AND YOUR VEHICLE IN TRANSFER TPERMIT VEHICLE,

BUT THIS CHEMBUR OFFICE NOT SERIOUSLY AND SAY TO ME CELL PHONE
I AM NOT GIVE U HDFC NOC

I REQUST PLESE GIVE ME HDFC NOC MY CAR TRANSFER TPERMIT
I AM PROMISE REGULARLY PAY YOUR EMI

NARAYAN D KHOCHARE
LOAN ACCOUNT NUMBERMY LOAN ACCOUNT NO:17256125