HDFC Bank Complaints & Reviews

I Mr. Gangadhar hugar having an sb a/c since 2years with HDFC BANK POWAI BRANCH. in the month of september 23rd 2010, from my sb a/c 14500/- rupees has been withdrawn without my notice 24th morning suddenly i noticed that my a/c carry a bslsnce of only rupees 32/-.

i gave written complaint to hdfc bank powai branch, they said they will investigate it and it takes time and my a/c was blocked, around november 10th i received a call from bank saying that now you have to lodge a complaint with cyber crime cell of police department.

for the period of TWO months they didnot do anything in the name of investigation, why bcoz when they have all details of transactions which were done ( payments ) through VODAFONE BILLDESK and its transactions reference numbers on each transactions.

I KINDLY REQUEST you to help me out in this regard.

awaiting for your valuable reply

my email id is : [protected]@yahoo.co.in
[protected]@gmail.com


Thanks & Regards

Gangadhar Hugar
Faculty Member
IBS - M,
Opp: Hiranandani Hospital,
POWAI.
mumbai.

Dear Sir,

My name is Tushar Madhukar Jambhekar and I have investment in 4037/ HDFC Infracture Fund- Growth in the name of Tushar Madhukar Jambhekar(Self).



I had given a redemption request to HDFC Mutual Fund on 16th April 2010 At HDFC Bank Chinchwad ,Pune,to representative Neha Jain. but till date the proceeds of the redemption has not been credited to my wife's ICICI Bank Account.

Folio number for the investment is 4686455/09 .

Today is 20th November 2010.but still i have not received anything.
Another side i am contineously contacting HDFC Help line numbers .but from there also i am not getting any satisfactory answer.
Again i visited ti HDFC CHinchwad Branch again ..Bank people also refused to give me any information about my Investment in mutual fund.i don't know whatz happening with my mutual fund investment money.
Moreover, HDFC Mutual fund is not ready to give me interest for the delay, nor are they willing to give me money as per latest NAV.


I have talked to their customer care executives several times, but that is of no use, as I have still not received my redemption amount.

Sir, I need this funds urgently and after no help from HDFC Mutual fund I am knocking your doors.

I am writing this mail to you on the faith that you will help me get justice for the same.

Awaiting your reply,
Thanking you,
Yours truly,
Mitesh Sampat

Dear Sir/Madam,

HDFC Bank Credit Card : 5176XXXXXXXX1767

Kindly note that i received a call from HDFC Bank and the caller stated that i have a balance of Rs. 181624.73 due since 2005.
I told the caller that i need my credit card statement along with my receiving slip of the credit card and in reply the person bluntly said she will not provide me with the same.

Now, at first i never received the card and secondly if a person is a defaulter then he/she has complete right to get the statement of the card.

Request you to kindly guide me on how to proceed with this kind o[censored]nprofessional approach from HDFC Bank associate.

Regards,
Ankur Mishra

Dear All

I satabadi Gosh is customer of HDFc LTD having loan acc no[protected] and below is my compalint.

I am having housing loan from your organization which I had taken last year, I had not got possesion of my property yet and been paying interest for the same. My loan disbursement of 3.5 lakhs is also pending. Due to some personal issues I and my husband had given power of attorney to Mr rushab Ginwala to recover dues of 160000/- by seling means of this property.

My husband Sanjay Gosh who is first holder and first owner of the property is out of country, I am second holder in both loan and property. I had got news thast our builder Neela infrastructure had sold property by using power of attorney of Mr rushabh ginwala, so I went to inquire the loan status to your gujarat head office at mithakali(Ahmedabad) wherein a lady told me its live, then I went to your satellite office to MR Salil Branch manager and told him the whole case, As he is very close to builder he had not enetertained me or given any relevent information and behaved in extrem rude fashion. He also told me no information or documents be given to you as you are second holder and you have no rights for the information. Is it so? He has extremly misbehaved with me. He has also denied showing status of property or loan to nme as builder told him to do.

I also went to gujarat head Mr Irfan Quereshi but he was busy in meeting and got same weird response from other person assisted me as at first time I had got good response and after coming back they started behaving in rude manner.I think you people least care for your customer and it is worst experence ever. Can i get any support as customer. Please take action against Mr salil and provide assistance.
HDFC LTD do not have any grievence mail ID or any ID form complains or support on thier site too.

They are even not ready to give complain acknowledgement too.



Thanking you

Satabadi Gosh

[protected]

Hi,

I have a Trading Account with HDFC Securities Ltd.

I had opened Savings and Demat Account during March 2010 for trading purpose only. The sole trading activities were carried out at the complete discretion of the dealer (with my telephonic confirmation as per the requirements of HDFC Securities). HDFC Securities had the authorization to operate my Savings and Demat Accounts.

On 31st March 2010, the dealer purchased 1000 shares of M/s. Prakash Industries Ltd and sold the same on 1st April 2010. However since bank operations were closed on April 1, Intersettlement was not available on the day and hence there was an auction for 1000 shares sold by the dealer on 1st April 2010.

Thus , I have been put to a financial loss of Rs.31,517.53 due to auction of 1000 shares of M/s. Prakash Industries Ltd.

The systems / process, checks and balances by the operations and risks team of HDFC Sec should not have allowed the dealer to enter into such a transaction .This loss is purely because of the negligence on the part of HDFC Securities Ltd and therefore I requested HDFC Securities to reimburse me the above amount ,however HDFC Sec has declined to reimburse the amount to me.

Request your guidance on the matter,and also let me know the authorities where I can take up the matter for resolution



Thanks

Nilesh K Shah

I Stephen Danial Salve residing at Kaveri Complex Opp. Jindal Bhavan Kalas Alandi Road Pune 411015, had purchased a two wheeler TVS Apache 150 Reg No. MH12 DK 9279 in the year 2006 and had availed finance from HDFC Two Wheeler finance. At the time of documentation I had given them HDFC Bank checks for the ECS formality. Everything was fine till the time I got an opportunity in another company. I went to the bank and told them hence forward please don’t debit my HDFC account for the two wheeler payment as my salary account has been changed to the other bank. They asked me to pay Rs. 500 to change the ECS to other bank I paid the requested amount as specified by the person from the bank at Bhandarkar road branch. But things didn’t change they still continued to debit my HDFC account and because of that the account started getting the bounce charges and unfortunately I had to close the account. After that the recovery agents started coming to collect the instalments from me. It continued for a year and suddenly stopped no one came to collect the money from me. After a span of 6 months some recovery agents along with the bank officials came to my house and said that they have come to take the bike as I have not paid the instalments. I spoke to the bank officials what had happened they gave me weeks time to pay the remaining balance of Rs. 21,000/-. Unfortunately my company shut down and I was jobless at that time. I requested for some discounts he agreed on Rs. 18,000 he told me that he will give me a bill of Rs. 15,000 and the remaining 3000 has to be paid to the seniors will take care of the closing formalities. They told me I will receive a letter after a week stating the closure of the loan. After almost 6 months a recovery agent came to my house for the instalment. I told him that I have already paid the settlement amount and waiting for the letter i even showed him the receipt which says full and final. He went back on 17th November I find my bike missing from the parking of the building. I lodge a complaint with Vishrantwadi police station. And on 18th I receive a call from the recovery guy that they have taken my bike for non payment of instalments. Please help me in this regard my father has gone in a shock because of this and is not eating food for last 2 days. It never happened in his life like what happened now. I know that you can get the right justice for me. Please help me!

hello sir,
i have received my credit card but till now i didn't get my credit card pin number so i request u to send me the pin no through email to my mailing address..or my mob no [protected]my credit card no[protected].I request you to please my send my monthly Hdfc credit card statement by post as well as by e-mail.

i got my new cars insurance done by hdfc ergo on the 1st of November'2010,(the executive took the money of the insurance policy and handed over the cover note).
unfortunately i met with an accident and my car got damaged on the 9th of November, i on priority basis gave my car to the workshop the very next day, on the 16th i was supposed to get my car back but i was told that i require the policy for a cashless claim.
would like to tell that it has been 16 days and the policy not only sent to me but it has NOT been even generated. im in such a mess now that my sister is getting married within a week and i dont have my car just because of somebodies carelessness.

kindly look into the matter, as i cannot pay full payment and wait for the money to be refunded.

Hello,

On 20th September i have been sanctioned for car loan(One Lac Rs)
from HDFC Auto loan dept, Kochi with Loan NUmber : 17356176

After one month, i was forced to sell the car as i found difficulty
to meet expenses for my father's major spinal cod surgery. I have
contacted many times Kochi office requesting them to preclose the
loan even. They hesitated as the the loan cannot be closed before
six months as in agrement. I offered to remit the 6 months interest as upfront.
Still i am no getting any favourable actions from their side.

I am desparetly waiting for dispose the vehicle very soon as the year end is
coming and the vehicle price may agaian go down.

Why HDFC bank not closing my loan while i offered them all cost as they say??

I don't have any way except to go to ombudsman and i have asked my bank to
cancel their ECS to avoid any further payments to them.


I think showing humanity is appreciated than these documented words.

I am looking for a speedy resolution on to this matter.


Regards,
Yasar Kk
[protected]

Respected Sir/Ma'am,

I am holding a HDFC savings account and had linked my HDFC credit card to it. Months back, there was a fraud use my credit card and an amount of 14000 INR was deducted.
I did file this to the bank and provided all the necessary supporting documents and letters in order to get the amount credited back to my account.My credit card was blocked at this point of time.

I had been following up with the customer care since past 6 months. There has been number of email exchanged with HDFC personal as well. It was mentioned in the emails received that the amount has been credited back to my account. But I cant find any sign of the money credited back. Few weeks back I was told that if I re-apply for a new card then the amount would be adjusted.

But to my surprise, lately when I had a talk with the customer care person, I was absurdly told "Everything has been settled".. no even a pinch of NO EXPLANATION was bestowed :(

Please kindly action my request or atleast tell someway to get through this.

Please contact me on the given number.

Anurag Debnath
+[protected]

I took Rs. 4.5 Lacs as personal loan from HDFC Bank Limited. This loan was disbursed to me around 7 months back. I want to foreclose this loan by paying the whole outstanding amount. Bank told me today that I have to pay 4% penalty on the outstanding amount in order to foreclose the loan.

I think it is illegal for the bank to charge the penalty charges. Please help.

Sir,


I have a hdfc personal loan with ac# 13079751 and EMI is 4398 per month. But I failed to pay 3 months EMI from oct-2009 since I lost my job in the recession. I got the job back in june-2010 and since then I am making the payments regularly. But I could not pay the pending 3 EMI amounts. I informed the same to the bank executives who calls me for payment. On November 13,2010 also I made the EMI payment(receipt number[protected]. But on November 12,2010 HDFC personal loan dept is holded funds of Rs. 5,046 in my HDFC corporate savings account with out any intimation. I have not given any savings account number to deduct the EMI from. Though I am paying the HDFC personal loan every month regularly bank has hold the funds which is not acceptable. Kindly please look in to this issue

My details are as follows

Name of account holder: Sudhakar Mallampati
City: Bangalore
Savings Account No: [protected]
Personal loan account no: 13079751.

I have just retired from the service of PWD dept.Govt.Maharastra.During the year 2001,Hdfc bank lured the MSRDC officials to open salary a/c of their employees.On compulsion,I had to sign the a/c opeing forms as the disbursement of salaryin the office was stoped and direct credit to the bank a/c was introduced.Hence,my SB a/c no.[protected],cust id-1573720 was opened on 26/02/2001. My salary went on accumulating in the bank as there were not much withdrawals to meet the household expence which was taken care by my husband from his earnings. The evil eyes of the bank officials fell on the credit balance of Rs.536097.76 on 13/01/2006.They continuosly visitted my house and convinced me and my husband to open demat & trading a/c with them and they would manage our port folio etc. occationally we used to receive tele calls informing the gains in the a/c due to share trading.we were very happy.On19/05/06 the bank officials came home and requested to deposit Rs.100000/- in the a/c to aviod a posible loss and we did it. Now on retiring,I find my bank balance is less than a lac and all the enquires started.It is learned that there was a share trading terminal inside the bank and on shifting it out from the bank as per the RBI directions,the PMS official fail to clear the F&O positions which I have never heard,and all my A/c balance of Rs.7 to 8 lacs were washed off!!! All these I came to know only when I managed to ge an a/c statment from the bank.Earlier there were no access to the details as there is no passbook or statement in their system.Hence Kindly look into the matter and make good my losses of Rs.8 lacs by ordering the HDFC BANK to refund the amt. they have fradulently snached way from my a/c.and they earned as brokerae.

Reminder-III
The Chairman & Managing Director
H. D. F. C. Bank Limited
Kunjpura Road,
Karnal-132 001

Sub.: Complaint towards Change in R.O.I. under the Home Loan A/C No.78-LA[protected] Dated 01-10-05 in the name of Bimla Devi Singla & Vijay Kumar Singla

Kind Attn.: Mr. Deepak Parekh, Chairman & Mr.Aditya Puri, Managing Director

Reference to the above, we again wish to inform you that the Bank of Punjab Limited have been sanctioned a Home Loan for a sum of Rs.9,35,000.00 (Rs. Nine Lacs Thirty Five Thousands Only) towards purchase of Home & Renovation on 7.75% P.A. R.O.I. (Variable). Now, we got surprise, when we come across the “Certificate for Interest for claiming under Section 80C & 24(b) of Income Tax Act, 1961” issued by you (Copy of Sanction Letter Enclosed), that you are charging 13% P.A. R.O.I. (Variable). However, you are still offering the Home Loan @8.25% P.A. R.O.I. (Variable) to new Client. By using this type of practice, you are clearly breaching the guidelines of R.B.I. and please explain and clarify us that how you can offer the less rate of interest to the New Client, whether your P.L.R. is less than 13%. If you can offer less rate of interest to New Clients, then why not us? You are playing unfair practice with us to charge the High Rate of Interest without any intimation and you must be reversed the difference of Higher Interest and credited the same to our principal account without any further delay, failing which i shall initiate action. As on date our account is regular and we are paying the installment regularly and honestly. It's a two way loot of the existing HDFC Home Loan customers i.e. either they keep on paying the high interest rates or pay illegal ransom in form of Prepayment penalty for shifting to better. You are taking us for a ride as you are treating old bop customers as step children i think all the old bop customers file a PIL against you, or do something so that this coercion should be stopped and we Pray God Almighty to put some brakes on your free run to Cheating customers charging High ROI. My Sincere Advise to ALL homes Loan Seekers Please read the Fine print and Think twice approaching this Private Sector Bank. Because, we think this way our Loan will never end till we die.
Further, you are requested to look in to the matter; otherwise, we have to file a complaint with Banking Ombudsman and Consumer Court for the same. Hope you will take up the matter on the priority basis and expedite the same.
If you require any assistance, we shall be pleased to serve you as we are just a phone call away.
Thanking you,
Yours truly,



Bimla Devi Singla & Vijay Kumar Singla
R/o House No.614-15, M.C. No.2152,
Bhagat Mandi, Market Committee Road,
Karnal-132 001 (Haryana)
R.Phone:[protected] & M.No.[protected]

Encl.: As Above

C/C : The Regional Manager
H.D.F.C. Bank Limited
HDFC Bank House, Senapati Bapat Marg,
Lower Parel (West), Mumbai-400 013
Phone No.[protected]

I AM HAVING SAVING ACCOUNT [protected] AND CREDIT CARD NO [protected] OF HDFC BANK. DUE TO CREDIT CARD PAYMENT HDFC BANK TOUCH MY SAVING ACCOUNT AND DIRECT DEBIT FROM MY SAVING ACCOUNT. CREDIT CARD PAYMENT IS DISPUTED DUE TO EXCESS BILLING AND INTEREST CHARGES AND LATE FEE CHARGES OF NON RECEIVED BILL. WHICH COMPLAINT ALREADY SUBMIT BY EMAIL. I HAVE PURCHASESED PETROL RS 100 FROM NOIDA BUT HDFC BANK CREDIT CARD DEPARTMENT BILLED 3TIMES RS .100 AGAIN RS 100 AND AGAIN RS 100. .......
YOU ARE REQUESTED TO TAKE ACTION AGAINST HDFCBANK

From the last few days I have been trying to pay my telephone bills online using hdfc's netbanking. I have an airtel mobile so I have to go through the airtel customer portal from where I am rerouted to the net banking home page. I am able to log in correctly. I confirm the amount to be paid. And when I hit submit it says that the transaction has failed. I do not get any message saying why it has failed. There was never any problem with bill payments to airtel earlier.

To,

Insurance Ombudsman,
Office of the Insurance Ombudsman,
2/2 A, Universal Insurance Bldg.,
Asaf Ali Road,
NEW DELHI-110 002.
Tel.:[protected]
Fax:[protected]
Email [protected]@rediffmail.com


CC: HDFC Standard Life Insurance Company Limited
301, 3rd Floor, Plot no.15, Manglam Place, Sector-3
Rohini, New Delhi-110085
E mail [protected]@hdfcinsurance.com
Phone[protected]

Dear Sir,

Sub- 1. Policy doc.no.11030280 in the name of Rakesh Kumar Gupta- Fraudulently debiting the account

2. Return of policy no.13997333 issued fraudulently in the name of Shashi Prabha Gupta for immediate cancellation-Policy surrendered on 09.11.2010 with acknowledgement

3. Information of cancellation of policy no.13998731 issued fraudulently in the name of Shashi Prabha Gupta for immediate cancellation-Policy not yet received but letter dated 09.11.2010 handed over with acknowledgement as original policy yet to be received by us.


I am Rakesh Kumar Gupta working as Vice President for Reliance Industries Limited doing this correspondence.

I would like to inform you that two of the HDFC standard life insurance employees approached me to take my signature for investment of Rs.2.0 lacs in faster growing HDFC funds sometime mid September-2010 which I agreed to them.

Now, I am distressed to bring the above matter to your books that on 27.10.2010 from my policy no.11030280 in the name of Rakesh Kumar Gupta (Rs 52741.58 from balance managed fund, Rs. 57216.81 from growth fund, Rs. 90041.61 from equity managed fund) has been fraudulently debited in my unit statement as seen in the unit statement account on your web site.

Incidentally, I also received a HDFC policy bearing number 13997333 in the name of my wife Shashi Prabha Gupta for which neither I nor my wife have ever applied. On examining the policy, it was revealed that the proposal form annexed with the policy is fraudulently filled in forging signature of my wife, the ID proof of driving license, signature is forged , photograph is of some one else. My wife does not even hold any driving license showing some transaction though I am not aware of it but presumes is linked to this policy. We visited HDFC standard life insurance, Mangalam place, Rohini office, informed the matter to them, and surrendered the policy with letter after obtaining acknowledgement.

For fraudulent operation and issue of policy no.13997333, I have already registered complaint through e mail and in response have received auto response confirming registration of complaint with interactive id no.[protected] on 07.11.2010. I also called up your toll free number and spoke to Mr. Yogesh at 10:50 am on 07.11.2010 who confirmed that another policy bearing no.13998731 has also been issued and to me this also seems to be a fraud. On checking up the same in HDFC standard life insurance, Mangalam place, Rohini office, it was confirmed. Immediately, we handed over another letter dated 09.11.2010 after receiving acknowledgement for cancellation and refund of amount.

For fraudulent operation and issue of policy no.13997333, I have already registered complaint through e mail and in response have received auto response confirming registration of complaint with interactive id no.[protected] on 07.11.2010 but no response till date. According to me at various levels, employees are involved in this fraudulent operation.

The purpose of writing this mail to you is to expose these nefarious activities of this organization not befitting them and to safeguard my interest. I would like to take you following steps-

• Whatever/entire amount is debited from my policy no. 11030280 in the name of Rakesh Kumar Gupta must be credited to the same policy account without even a loss of single paisa/any other loss to me whatsoever as the whole transaction is a fraud and I am not responsible for it.

• Suitable monetary compensation to me for causing harassment, waste of my time and money in doing this correspondence.

• Letter of apology mentioning that how such an action can happen with a reputed company like you.

I would like the immediate investigation of the matter, crediting my policy account no.11030280. The above action must be expedited with confirmation to me else I will be forced to lodge a police complaint against their/employees clandestine involvement in this fraudulent operation. This way of issuing the policies does not gel with either your ethics policy or of long term value but amounts to cheating with public.

Please treat this as whistle blowing notice requesting you to arrange for cancellation of policy, crediting my account of policy no. on urgent basis & suitable award for mental agony & incidental expenses incurred.

Thanking you.


(R K Gupta)
Mobile-[protected]
B-7/15, First floor, Mian wali nagar
Paschim Vihar, New Delhi-110087




(Shashi Prabha Gupta)
Mobile-[protected]
B-7/15, First floor, Mian wali nagar
Paschim Vihar, New Delhi-110087

I have taken car loan for Rs. 325, 000from HDFC Bank. As per the loan agreement HDFC Bank was suppose to deduct the pre EMI of Rs. 10573/- and Processing Fess of Rs. 1960/- but they have deducted additional Rs 2000/-.

I have already loged few complaints (nos are give below) but have not received any reply from theire side.

Complaint nos.
[protected]
[protected]
[protected]
[protected]

I want my Rs 2000/- back from the corrupt bank.

Thanks and Regards,
Pankaj Bansal
[protected]

dear sir i have opened saving account with hdfc bank ltd gandhi road ahmedabad 380001 in the name of shah kaushik b abubhai branch A/c no [protected] with terms to keep minimum balence rs 2500/ i was maintaining minimum balence though bank has deducted approx 1500 rs as the minimum balence was not maintained i clsed a/c bank refunded me only rs 1055 instead of it should be approx rs 2600 i served notice to bank on[protected] but no reply you are requested to draw banks attention thanking you kaushik babubhai shah a/4 namohari flat dasha porwad society near paladi bus stop paladi ahmedabad 380007 contact no[protected]
hdfc bank gandhi road ahmedabad 380001 a/c no [protected] customer id 27731767

I’m really in pain; Please help me.

Let me give complete details:

Some of the unknown HDFC Credit card no : [protected] got linked to my HDFC Savings bank a/c : [protected] and auto debited some amount. This issue is going on for last 1 year.

When I fought with HDFC bank they removed the credit card link and re credited my amount back.

After some time I have applied for Personal loan for the purpose of my marriage, all banks rejected my loan proposal because of the out Standing balance in the credit card (based on the CIBIL’s rating)

I’m really don’t hold any HDFC credit card and they have distributed it to someone else on my name and attached to my PAN Card, but date of birth and address differs from mine.

I have contacted so many times to HDFC Credit Card Division and also to Reserve Bank Ombudsman to get it resolved. But no is responding properly.

Without this resolved I can’t go for Personal loan for my marriage. Please help me.

Name : Chandanam Aneel Kumar
Mobile No: [protected]
Pleace : Bangalore.