HDFC Bank Complaints & Reviews

Here goes the details

I walked in to your HDFC bank branch on 20th October post asking your customer care for change of bank address and redemption While they accepted by COA and COB and have asked to hold on to redemption till thes changes happens Till now i have no update on the same If they have been rejected which I dont think should be the case i still have no intimation on the same

Even when i walked in to your service centre last Saturday and your employee thr has displayed the most irresponsible and non customer centric attitude by puttiing the blame on me that I should have gone ahead and sbmitted my request to Hyderabad since i bought my funds from that city I beleive HDFC is completely unaware about the SEBI regulations and dont know that now i can go ahead and submit all my documents to any of the HDFC branch In last 10 days markets have fallen below and so is the value of my Funds Can you pls explain due to your ignorance who is responsible for my loss and will you be paying me the redemption Amount at back dated NAV

My folio number is 3812352 HDFC Long Term Advantage Fund

I want you to trace my request and change the address and bank details from

Old Address F2 Akhilla Valley Opp Familia Hospital Roal Number 12 Banjara Hills Hyderabad
New Address 107C Red MIG Flats Rajouri Garden New Delhi 110027

Old Bank Account Number [protected] HSBC Bank
New Account Number should be[protected] ICICI Bank

As per your suggestion i ve submitted the cancelled cheques of my old and new accounts as well but nothing has been done

I want you to look into the matter urgentl y and revert to me ASAP

Regards
Aashish
[protected]

MY NAME RAVINDER KUMAR ACCOUNT NO. [protected] HAVE CHANGED MY OLD MOBILE NO. [protected] TO NEW [protected].I ALREADY SUBMIT A FORM FOR CHANGE OF PHONE NO. TO MY ACCOUNT DETAILS IN AUGUST OF THIS YEAR. BUT NO ACTION STILL. I AM FACING ACCUTE PROBLEM BCOZ NO ANY ALERT I AM RECEIVING ABOUT ANY TRANSACTION IN MY ACCOUNT. PSE HELP .

hi sir,
i lost my customer id.so i cannot access my netbanking.i know the password.so can u pls send me the customer id.my account number is [protected].

Hi,

I applied for Hoam loan in HDFC Bank under CDP Plan and I was told that the Loan will be processed and disbursed within few days. I submitted all the related documents and Processing Fees of approx Rs 10500/- . After some days the concerned person told me that Builder project "Amrapali Silicon City, Sector 76, Noida" is not approved by HDFC Bank under CDP Plan and either I should change my plan or forget the Processing Fees. I cannot change the plan because it doesn't fit into my payment budget, but because of all this Bank is not ready to return my money back. I logged several complaints with Bank's customer Care and Greviences Redressal Forum, but nothing seems to help me.


Please help me out on this, because I don't know where else to go.

Name: Gaurav Mittal
Email-ID: [protected]@gmail.com
HDFC Bank File No:[protected]/LV
Offer Date: 3rd Jan 2010
Branch with which Loan was applied: Kutchery road, Meerut City (UP)

Please let me know if you have any query in this regard.

Thanks,
Gaurav Mittal

This is with the ref to my credit card(ending **** **** **** 9236) holding with HDFC Credit Card. 3months back got a sales call regarding HDFC ERGO, before accepting the policy I had confirmed with the sales exe 3-4 times (regarding, weather I will get the benefits only if I get hospitalized for any min period). Unfortunately met with a small accident and was suppose to undergo with the treatment, that time ERGO confirmed that I should hospitalized min 24hrs(WHICH WAS NOT INFORMED ME WHEN I SING UP THE POLICY). Since I had given wrong information at the time of sales call I am forced to discontinue the policy, and I should get the complete policy amount. But which is not happen. Regarding the same when I spoke to ERGO, they asked me to talk with Credit card dept. I had spoken to the customer care of CC, they promised me the call back(after listening to the first sales call). Which I never recieved.

Today when I called up to the customer care of CC, I had spoken to CC exe Ms. Usha. Since she is at agent level(couldn't been able to comment about full refund of the ERGO policy), I had asked her to transfer the call to the Manager(not to the floor in-charge). She had transfer the call to Manager Ramya Mohan(I don't think so she is the Manager), who was not suppose to be even in customer care agent level. who does not have patience to talk with the customers, trying to disconnect the customer's call. The first time had worst experience with HDFC customer care, I am thinking to cancel the credit card itself.

I have a policy bearing policy no in hdfc insurance.please send me the policy status in my friends email id [protected]@gmail.com.
i have no knowledge regarding the status of the policy till now pls send immediately.

MYSELF HARBAHAJAN SINGH. I HAVE A SAVING ACCOUNT WITH HDFC BANK. MY ACCOUNT NUMBER IS [protected]

I WAS HAVING A BALANCE OF RUPEES 1000 IN MY BANK. TODAY I WAS IN NEED O[censored]RGENT MONEY AS MY SISTER WAS NOT FEELING WELL. I RUSHED TO THE ATM BRANCH OF HDFC NEAR MY HOME. THERE I WAS SHOCKED WHEN IT SHOWED THAT I WAS HAVING RUPPES 22.85 PAISE IN MY ACCOUNT.THE BANK HAS DEDUCTED RUPPES 492.19PAISE PLUS RUPPES 507.81PAISE AS ADQ CHARGES FROM MY ACCOUNT WITHOUT INFORMING ME.WHAT THE HELL IS THIS ADQ CHARGE.WHERE IT CAME FROM.SOMEONE IS IN NEED OF MONEY AND THE BANK IS MAKING US FOOL.THEY DEDUCT MONEY FROM OUR ACCOUNT AS WE ARE FOOLS.MY SISTER WAS NOT WELL AND I THOUGHT THAT THERE IS MONEY IN MY ACCOUNT BUT NEVER KNEW THAT THERE FRAUD OFFICERS HAVE TAKEN OUT MONEY FROM MY BANK.

Dear Blue Dart Team,

I am surprised and shocked to see the inefficiency of Blue Dart Courier Services. My delivery of HDFC Credit Card whose AWB Number is #[protected] was despatched on[protected] and was expected to reach me on[protected]. I also received a sms from the HDFC Bank regarding the same.

I called five times so far from[protected] to[protected] and each time I get the same reply from the customer care employee that it will be delivered soon. It was expected to reach me today between 3 p.m. to 7 p.m. as told by the customer care employee of Blue Dart Courier. But when I called now, she said it will be delivered tomorrow i.e. on[protected] by 12 p.m.

Thus, tired by such promises that it would be delivered soon. I have decided to register my complaint regarding the non-delivery of my HDFC Credit Card.

It is my humble request to you to see to it that my HDFC Credit Card is delivered soon to me, latest by tomorrow. Thus, giving a chance to Blue Dart Courier Services to revive my trust on them.

Kindly feel free to contact me on the given number i.e. [protected] or [protected] for any queries.

Regards,
Deepak Singh Chauhan

I am using hdfc bank credit card for more than 4 yrs and used to make payments on regular basis as per the statement sent to me. now for last one year i am not getting the statement from the bank. same things i communicated with the branch office but again i am not getting the statement on time. this is crating problem for me to make the payment on time. inspite of any statement received i made payments regular basis for 10 months but for last one month i am not making any payment. i am seeking for full and final settlement.now i am getting threatning from the collection agencies.they are using abusive language and harassing me mentaly.

Amount 25 is getting deducted with the description NWD DEC CHG (ATM Withdrawal charges) eventhough my account was opened as salary account and was said there will be no sur charges for any no of withdrawals from ATM other than HDFC. There were no intimation regarding the policy change if any also. This is very bad and unprofessionalism as a reputed worldwide bank shouldn't be doing this....

Sir / Mam ,
With due respect & humble submission , I Sri Rajendra kumar Panigrahi
Son of Sri Ramachandra Panigrahi beg to state that , I lost my HDFC dabit card on 24th octber 2010 Some whrere near Velachery after darwing 300 from Karur Vasya Bank . Some body found the card and misused it in 3 different show rooms near by the same area vellachery .
5326XXXXXXXX6081 Hotlisted

24 Oct 2010 POS [protected] MEGAMART VELACHE 220184 24 Oct 2010 3498.00 401.13
24 Oct 2010 POS [protected] R R FASHIONS DEB 020525 24 Oct 2010 2625.00 3899.13
24 Oct 2010 POS [protected] SRI VENKATESWARA 687081 24 Oct 2010 182.00 6524.13

I hotlisted the card & asked the procedure to get my money back from hdfc , they insited to get a FIR from near by police station .
I went velacherry Police station & talked with the Sub inspector and asked for the FIR , He refused & asked me to wirte an Aplication for the above said , I wrote the application and got it recived and stamped as well . with the same I went to the bank , Bankers refused to acept the same .
Again on 25th I went to Valachery police station at 12 o’clock , mate the same sub inspekter . He resued to give FIR and asked me to come on 3 o’clock . Again I went and mate him , he gave a CSR , Page number : 4664418 , Ref no : 263/csr/j7x/10
With the same CSR letter I went to HDFC Bank again , they refused to take the CSR . Now they wants a FIR , acording to them they says if I submit the FIR with in 6 Working days I will get my money back . Please help me getting the FIR from Velachery Police station . I am a vey less earning person having three more dependant on my solder . I cried infront of every one in the police station no one is helping , Please help me , My whole family will bless You ….

RAJENDRA KUMAR PANIGRAHI
[protected] [protected]

New No-24 1st foor
Mathialagan street ,
Karunanithi Nagar ,
Ullagarm,
Chennai – 61

I am Afzal Khan and I was the card holder. The C.N. is [protected].

Since I have send the mail twice to C.C.E. And I have given the online complaint to the HDFC Bank. As they have given TAT of 48 hours but still I have not receive any mail.

My Query: As I was the card holder in 2006 and 2007 and I have closed the account in 2007. So I request you to see that my name is removed from Cibil and please give the current updates of the NOC and Cibil.

I, Deepak Jain s/o Late Sh. A. C. Jain R/o 1509, Kucha Seth, Dariba Kalan, Chandni Chowk, Delhi-110006, was bearing HDFC Bank Platinum Credit Card # [protected] since December, 2005 with the Credit Limit of Rs 1,27,500/- ( One Lac Twenty Seven Thousand Five Hundred Only ).

Now I am a CANCER PATIENT from the past 2 years and i am not using the above said card no.[protected] from past 10-12 months. 10 months ago, Mr Alok Sapra ([protected]) called me and said that i am Deputy Teratory Manager of HDFC Bank for credit card related queries and gave me a lot of simpathy on my position. He then offered to me settle the said card dues for Rs. 42,000/- only and said that it can be paid in 4-5 installments. He said that settelment letter will be issued to me after the 1st installment but when i paid the said, he didn’t issued me the settelment letter and said that my next billing statment will show my payment and the rest of the settelment amount. However for the next three months he kept giving me simpathy but didn’t released my settelment letter. After i paid Rs. 37,000/- in installments, Mr. Alok Sapra stopped receiving my phones calls and then i had to go to Rajouri Garden branch to given/launch a complaint against him and there i met Mr. Chetan Bakhshi alongwith Mr Suresh Bhatia and some other persons ( Name not known ) ( Contact no. [protected], [protected], [protected] ). They searched all my past data related to my card and payments and then they all decided together and said that i will have to pay Rs. 8,200/- to settle the card dues ( All payment deposited by me is borrowed on interest from my relatives and friends ) and the person who will come to collect that amount will come alongwith my settellment letter but when he came to collect the amount, somebody called me and said there are some family problems in Mr Chetan Bakhshi’s family so my settelment letter will come to me the next day but i didn’t received any settelment letter till date.

After the above said forgery to me, I received various calls from call centeres and from Bank executives asking me to deposit rest of payment and while i tried to explain them about the above said cheating and forgery to me, someone either disconnected the call or someone said that they will help me to resolve this matter but nobody called me again to help me. Everytime they called me with different names and used very valgour language and cheap sentances which i cant even write.

In this above said matter where is my fault! Instead all the above mentioned persons are responsible for cheating me and compelled me mental torture, dipression, cheating and forgery. Due to this incident, i lost all the hope and thus my business got down and i was in huge loss. Now when i gained some hope and strength, I opened a current a/c with HDFC Bank ltd. Mahalaxmi Building, Chandni Chowk, Delhi-110006 to start my business again with Rs. 40,000/- only ( Also this amount is borrowed on interest from relatives and friends ) with same name of my firm M/s Deeksha Enterprises, 2518, Dharampura, Near Jain Naya Mandir, Dariba Kalan, Chandni Chowk, Delhi-110006, same mobile no. [protected], same pan card no. AAHPJ5715C and same information as prior. If i am a defaulter or cheater why would I have opened an account in HDFC Bank! Why would I have continued a relation with HDFC Bank although there are so many Banks in India and Delhi.

Cont........1



However HDFC Bank Ltd. ( Credit Card Division ) hold my Rs. 40,000/- , which i deposited to open my Current a/c no. [protected] against my Credit Card history. There is no fault by me so it is please requested to you that you release my Current a/c opening balance Rs. 40,000/- so that i can start my business again properly. Also release my settelment letter against my Credit Card as i did deposited the settlement money, also i request you to punish all those who are involved in this forgery and cheating with me and i request bank to either handle them at its hand with correct measures otherwise i will be compelled to launch and i will definately launch a complainst against all that said persons and also against the bank for not taking a prior and strict action against its fraud staff.

KETAN CHAUHAN
dear,Sir,
i m ketan m chauhan from mehsana,
i m thankig for hdfc bank for arrange my bike loan.

Sir,i have purchasde honda sine bike on4/03/2008.i have regulary pay my monthaly rent(1710ru).but i have five months payment not pay.because my condission is very low.now payment recoevery men say pls pay your monthly rent.i m agrrre for loan term and condision but sir i have comited with recovery man. i say ihave pay totaly five months payment on 20/10/2010.hi was also aggree.

Dear,sir,
My five months payment is 8550ru and I have pay this paymet on 20/10/2010 and agrre for recovery man with my commitment but second I will go on petrol pump.same time my brother is admit in hospital because his was kidney problem.i have go on morning8:00am on petrol pump and same time recovery man and two officer was their.hi say me pay your patment NOW. I have requstetd for two officer and recovery man pls sir I have committed for pay pement on 20/10/2010.i say my condission very low sir pls pls but hi say no no no.i have say sir your first commited ok mr ketan u will pay on 20/10/2010 payment now u will fource me
Sir,iahve lots of requsted hadfc person but hi was no agrre.and last hi was fourc me for surrender bike.sir, that time one side my brother in hospital.

Dearr,sir
Last hi was say ok mr Ketan you will come on 20/10/2010 and pay your payment is 8550/-ru and take your bike on 20/10/2010.
now Hafc bank post me letter and say pay 37950/- some.
Sir my condission very very low.i commited I have pay my five months payment o n 20/10/2010.my condision is not for pay 37950/-I m not ford ,chiting man sir.
Pls help me………………………………………
CHAUHAN KETAN MUKUNDBHAI
[protected]
6,MAHESWARY SOCITY NR HEAD POST OFFICE,VISNAGAR ROAD,MEHSANA 384001(GUJRAT)

Dear Sir,
I was using HDFC bank credit card, and was making payment online on airtel website of my airtel bill. By mistake as on the website by default total outstanding was selected i made payment 88092.78 in stead of 1520 , withing the minute of the transaction i informed the bank by call, mail and fax to stop the payment but till now there is no resolution and it has been debited from my account.

kindly help
Prakash Ranjan
[protected]

Dear sir,

On dated.19/09/2010 I used HDFC BANK CREDIT CARD NO. [protected] AT
AMARA SERVICE STATION NELLORE FOR DIESEL FOR RS 2055.15 ONE TIME. IN MY
HDFC BANK STATEMENT I NOTICED RS 2055.10 TWICE DEBITED.

ALREADY I COMPLAINTED TO MY HDFC CREDIT CARD DEPT COMPLAINT DT 6/10/10
COMPLAINT NO [protected]. BANK NOT RESPONDED CORRECTLY. AMARA SERVICE
STATION IS ALSO NOT RESPONDING PROPERLY

PLEASE DO THE NEEDFUL AND JUSTIFICATION TO ME.

THANKING YOU SIR

KOTESWARA RAO P
[protected]

To,

The Manager ( HDFC Bank Ltd ))


Subject : Wave of AQD Charges of Amount Rs 827 /-
Ref.No. [protected]


Dear Sir,

With reference to above subject it has been observe that amount of 827 Rs have been debit on account of AQD charges for two Quaters This Account has been opened as salary A/c .
In this meanwhile, Request to wave of AQD charges of Rs 827 and Credit the same in my said A/c


Thanking You,

Warm Regards

Pawan Thakur

I am a client of HDFC Bank Chandni Chowk & visiting frequently there. To my surprise today the[protected], when I entered the bank premises, the guard who knows me very well, stopped me for security check & started moving his metal detector over my body & since I had a mobile in the upper front pocket of my shirt, the metal detector sounded normal beep and the guard pressed his palm on my pocket to feel what was there in my pocket & again I had a small key in the wallet in the back pocket of my trouser, the metal detector sounded normal beep again and the guard again pressed his hand on my back pocket to feel what was there in my pocket. Having been pressed on the chest & the hips in the name of security of HDFC Bank Chandni Chowk how would a regular visitor & client of the bank feel.

To,
The Manager,
HDFC bank,
Mogappair east,
Chennai,

Respected Sir,

SUB: AQD Charges deducted without information.

This is to bring to your kind notice that the AQD charges Rs.827.25 has been deducted in my a/c [protected] without any prior information. I was shocked when look at the balance. Could you please deposit the amount deducted in to my A/C to have smooth transactions in future.

Please do the needful ASAP.

Regards,
Rajeswari.D.

HDFC is a hall of shame and hats off for them to be the world's most worst service provider.

Points to be the Worst
[protected][protected]
- No email reply
- No receive of the customer calls.
- Communicate after one month.
- Terms changed at each instance.

Hmmm...the last and best service is, make sure you have at least Rs.100 mobile currency. It may go up.


Behind every cause there is a reason
[protected][protected][protected]
The situation is like this......
PL applied and all docs submitted. One by one requirement increased and also fulfilled which should not happen. After one month at last it was successfully submitted to the Indiranagar Branch at Bangalore, Karnataka. As I got the message called to know more updates. Noboby picks the call and no reply for the mail. Even the manager of the branch Mr. Sriram.C.Subramaniam (sriram.c.[protected]@hdfcbank.com, [protected]) and the executive VANDANA ([protected],[protected] had no reply to call and emails. I wonder how HDFC appointed these peoples at work.

I appreciate the work of Mr. Keshav who received the docs and also my calls at any time. By the help of him only I tried to get somebody's attention to RESUBMIT application once again.

I made the decision to make aware to HDFC for this reason. But my gud luck......that service is also happens after 7days. So here is my comments....

GOD BLESS HDFC