HDFC Bank Complaints & Reviews

Dear Sir,

I want to lodge a complaint against the teller and the incharge Madam Nidhi. They are just wasting time talking to each other ignoring the customers. The customers are made to wait for at least one hour to deposit cash. Their irresponsible behavior should be a concern for HDFC Bank as the reputation it has earned over the years is being put to stake because of a few careless people. They are rude to customers and make fun of them.

I hope some senior official reads the grievance and take necessary action so that the staff starts behaving in a professional manner.

Dear sir,

I have received a call from ([protected]) the man are saying that i have got us 1 million dollar prize and your prize money laying in custom office and i am calling from custome office, He demanding money 40000rs for take this prize and he has send her a/c no from mo in this no.([protected])that are the hdfc bank a/c no ([protected]) cust. name is COMES engineering works pan no . is cjtps2665b.
Request you to please check this a/c i think this a/c is a froude a/c and take action against on urgently basis.

Thanks
Lalit sharma
[protected]

Hi,

We had a fixed deposit with HDFC of which we lost the track and hence were unable to update the address details, We have moved from the address which was registered while opening FD. All of the sudden there were letters from HDFC which were fortunately forwarded by the new tenent that the FD money is moved to IEPF and we will not be able to claim it. It was a quite big amount above 1 lack and we can not really afford giving it to charity like this. Please help us by letting us know how can we claim the refund of this money from IEPF. We know the FD Number.

Regards and Appriciate your help.

SDD

Dt.03/12/2010
Dear Sir/Madam
Sub: Harassment by HDFC Bank Credit card team
My self Harjit Singh living in Jalandhar open Salary A/C with HDFC Bank , G.T. Road , Jalandhar on behalf of Birla Sunlife Insurance Co.Ltd., after some time Bank issue me Credit Card (Credit Card No. [protected]). I use this Card I pay the credit card payment on month by month but my amount increased month by month due to huge charges made by bank. Some time passed bank employee offer me for settelment. Ms. Ritika form mohali cal me every month for payment for this no[protected] and she offer me for settlement. I am also working with HDFC Bank on the post of Insurance officer.Ritika told me for settlement for Rs.23000/- on the behalf of outstanding amount Approx. 36000/-. I agree with her and she made four installment for Rs.23000/-( first installment Rs.1900/- cash on dt.12/03/2009 and rest giving three cheque Rs. 5750/- cheque no.103244 on dt.10/04/2009, Rs.5750 cheque no.103245 on dt.10/05/2009, Rs.9600/- cheque no.103246 on dt.10/06/2009 ) she issue me settllement letter and I pay 1900/- cash on dt.12/03/2009 but suddenly I change my job and I inform u Ritika I have change my job so I cannot pay the amount pls cancel my settlement because I donot want my cheque bounce but she say you are our good customer I understand your problem so u donot cancel the settlement and try to clear the cheque but I cannot arrange the payment or my cheque bounced by bank after then Ritika cal me to pay Rs.2000/- I arrange payment from third person and pay Rs. 2000/-on dt. 20/04/2009 and after that i join the new job but next cheque dt. come near I talk to ritika I recently join the job and my salary coming next month I am a family person I have many exps.so I cannot arrange the payment she telling me you pay Rs.2000/- I told the Ritika I cannot face the problem pls cancel the settlement she told me you are not any other customer you are our bank employee and after that gud customer, you faith me I cannot giving wrong commitement u pay Rs.2000/- and next cheque Rs.9600/- cannot bounce and rest amount u given on next month and I issue the NOC I hardly collect Rs.2000/- and Pay on dt.21/05/2009.I taken Kameti amount from my cousin on very loss and I cleared my cheque Rs.9600/-. In my saving a/c.no.is [protected] and I talk to Ritika pls collect the rest amount she tell me I sent my exective but no person come to collect the payment I want NOC so I cal the Ritika on this no[protected] after some days Ritika cal me I am very angry for this she tell me brother pl cool you donot take any tension ur settlement done i[censored] want I talk with our boss Mr.Nishan and he say me ur settlement is done u pay rest amount .Ritika told me ur balance amount is Rs.3568/- but I told Ritika ur are wrong but she says I check the A/c ur balance amount is Rs.3568/-. I pay the amount on dt.07/08/2009. After that she cal me on last date sir u r right I have mistake pl today is last date u pay the balance amount or next month u have receive NOC. I am out of city I told Ritika I am not in Jalandhar but she say sir urgent hai app kissi be tarha aaj payment kardo So I cal my friend Mr. Chirag Arora to transfer the payment form his A/c. and he transfer fund at night Rs.3932/-. After payment transfer she cal me and confirm me for payment receving and she tell me sir ur settelment is done .
Two month past I receive cal from HDFC Bank Ludhiana branch regarding due payment I told to madam I am settle my a/c and done all payment but she told me no any settlement letter issue by bank I am very upset and I say her pl check again I have settlement letter after that I have no receive any cal from bank.
One year past I go to England with my Wife. My 10 year old daughter live with my Mother in law in my house. Mr. Bunty employee of HDFC Bank G.T. Road Jalandhar branch come in my house in my absence and he told my mother for payment she say him I cannot know any thing but he harresment with my mother in law he say her I am call the police.My mother in law say to him he come back on dt.21/11/2009 then u talk with them but Mr.Bunty stay my home more than two hour and demand for payment then my mother in law cal my friend Mr.Summit and talk with them after some disscusion Mr.Bunty go back.My mother in law is BP patient and have a paralise attack from last four year. She very afraid. When I come back form England I see her health no good. I am taking her to doctor two time in the day. Dr. tell me if her health not in control I take some test she very afraid and she take very tension. If any big problem come what I answer give to my In laws family.
On Friday dt.26/11/2010 I call customer care no.[protected] in Mohali I talk to madam and give all detail for settlement,or asking for harresment, she tell me I formward your complaint and u receive back call in 48 hrs. but till date I have no receive any call.
After noon same day I go to Bank I meet with Mr. Bunty and I say why u giving harsement to my mother in law I take action with u and he meet me with him Boss I talk with them and produce my settlement letter Bunty boss told me Ms. Ritika making u fool man and you pay Rs. 60000/-.After meeting I come back home .
So Sir/Madam what is the rule after hard working we are earning hard money or bank making people fool. After one year Bank claim money what is the system of Bank making the customer fool.Please taking the action against bank or bank employee for harresment . I am free person I have no job I try for new job.I am not bear the family exp. I already done the settlement or I pay Rs.23000/- full settlement amount according bank employee. Please taking action against employee for giving wrong commitment and solve my problem .If you are taking my a/c. statement you are see I pay more than aginst using money.So I humbly request to take need ful action against bank or bank employee.
I am attach settlement letter or all payment receving.
Please reply on urgent basis.

With Regards
Harjit Singh

My loan sanction amount is 17.4 Lakh, I was forced to pay processing Fee of 20 L which is not mentioned in the sanction letter. I was told from the day one by sales person/agents That builder will Pay the processing fee. Builder paid fees for the amount sanctioned, but I was also charged By Koperkhairane Navi Mumbai Branch 1533.00 from me, whch was never communicated to me by anyone.

It is not understood, why such an esteem organisaion's agents and empoyess misguide the customer, they donot stick what they say. It is not matter of money, It is value which these empoyees Lack.

Ajay

After vigorous follow up nobody giving response from hdfc auto loan, requesting to send my statement till date on my e-mail- [protected]@gmail.com

Dear Sir/ Madam,
Iam mangesh working last 5 months in hbl global pvt.ltd. as a tele sale excutive under mentorship of Ritesh kotian (R6018) my employee id is M14776 in the our team Mr. Senthilkumar Naidu is T.L of my team. he very much harresed the team. he give the mentolly pressurissed to me and other tse for done the booking through senthil. beacuase he get the commision from dealers of booking. he used the bad words in front of all team. hence new girls joined in our team she was given the resigned (Manpreet, Nisha) he not supported me as a T.L for convence the customer. he only concentret on miss. Ashwini Thorat and help she always. Giving the wrong commetment to the customers and when customer get issues then he asked (main to din me 100 logose baat karata hoon. mujhe thodi pata hai.)
iam so much tressed by he. hence iam given my resigned from this job. i am not including above thngs in my resignation letter beacuase i want to make a complaint seprately.
I hope to u take the right action on this person.
Thanking you.

Regards


Mangesh Tilak
[protected].

hello sir/mam.

This is Aakanksha Deshpane. I hv an a/c in hdfc bank,and I opned demet ac also.before 3 mon I was living in Mundra Kutch,and I opend this a/c there.now we change the city,and I want to change my mailing address, & Mr Sandeep Ahir did it bt now demet ac is not link in this new ac, 4 to 5 times we went there bt Mr Sandeep didn't do this.he told me I m not in office or I dont hv some documents.me and my husbad both r in job,and we are not free to go there any time.main things is that we can't tread since last 20 days.so pls help me.

Dear sir,
i have been issued a HDFC bank credit card. The company have also send me a Policy with my credit card without my apporval and have charged me for the policy..
i have tried callin the bank and told to discontinue the sam policy but the bank is tellin me that nw i have to take that policy..
this is just nonsence..utter nonsence.
Kindly help me that where can i complain and whats the procedure to sue the bank.
Expecting your help
My contact Details [protected]
Nikhil Tibdewal,Jalna

I have taken a DD[protected] on 11/10/2010 from HDFC somajiguda branch (Raj Bhavan Road) in favor of INSURANCE REGULATORY AND DEVELOPMENT AUTHORITY, but they have issued Manager cheque and the same was submitted to IRDA however, DD was rejected because of "Manager cheque". this is inconvenience to the customers and Yesterday i have visited to HDFC somajiguda branch and explained them that Manager cheque was issued instead of DD to which none of them responded to the same, now branch people are saying to cancel "Manager Cheque" and they also told me that the DD is issued only for Non local's .

I am unhappy with HDFC services.

This is fraudulent services that "Manager Cheque" was issued instead of DD. HDFC bank being a reputed organization they don't care the customers.

I strongly feel that the staff has to be trained on how to handle customers and they don't know what they doing.

Recently ( effective from 1st Nov 2010 ) HDFC Ltd. introduced a new "convenience charge" of Rs. 100 for Home Loan customers paying the EMI via online payment facility. The reasoning given in the website ( to encourage the customers to pay via other means like PDC/ECS so that they do not have to pay penulty for forgetting the dates ) sounds very lame and it looks they have done this just for their own assurance and control over the EMI payment. This is unfair treatment for the customers and I believe this needs to be taken back ASAP. There is no extra expense from HDFC to maintain this facility awhereas this enables a lot of customers like myself to do a bank transfer online. There is anyways a late payment penulty for EMIs and so I believe HDFC should not have any right to forceably impose this "fee" to the customers.

I have invested Rs: 25,00,000 from my NRI A/c as one time investment in HDFC STD LIFE through a Agent who is also a official of HDFC Bank at Mangalore, Kadri branch. The HDFC STD LIFE deducted Rs: 2,50,000 as Agency commission and invested the balance in HDFC STD LIFE. If any one interested I can give more details. The Agent told me that the commission is only 0.8% but in fact they have deducted 10% and the agent got himself transferred out to another branch. So I advice the General Public not get into the same trap as me & sincerely advice not put your money in HDFC STD LIFE; rather put it in any POSTAL SMALL SAVING SCHEME. You will definitely earn more & it is guranteed by the Govt.
My Email ID: [protected]@yahoo.com

Dear Sir,

I am using HDFC card for the last 9 years and if you check my payment track record, you can find that I never have any outstandings.My current issue started almost 1 and half years back,when I was on tour ,my wife cleared the bill,keeing an amount of 750/- as outstanding by oversight which was cleared after that.Imagine this has come to a total outstanding as 17695/- were the bank has taken the same amount from my savings account with out any prior information.

Infact I approached the bank through several mails & personal visits and talking to customer care to get a clear picture of the amout due and told them that I am ready to pay a nominal penalty & need to clear off everything..All the main heads sits in Kochin office knows about this and they never gave me a solution.WE WILL GET BACK TO YOU......

I still doubt there is an incentive given to the Managers depending upon the total outstanding that is squeesed from the poor card holders....

Request you to give a solution for the same

Rajive Jose
[protected]

DEAR SIR, I AM A EXISTING CUSTOMER OF YOUR BANK. I HAVE TAKEN PERSONAL LOAN 2 YEARS BACK. MY LOAN ACCT NO IS 15639271. AGAIN I HAVE APPLIED FOR TOP UP WHICH WAS LOGGED ON 12TH NOV. AS PER CRITERIA LOAN SHOULD BE SANCTION WITHIN 7 DAYS. BUT THE LOAN AMOUNT CREDITED TO MY ACCT ON 24TH NOV. THIS MONTH MY LOAN OUTSTANDING WAS 130,005.30 AND APPLIED FOR 2 LAKHS. FROM OUTSTANDNG AMOUNT OF 70,000 ONLY RS 61,700 HAS BEEN CREDITED TO MY ACCT. AS PER SALES EXECUTIVE PF OF 2.5% AND INSURANCE 2000 DEDUCTED AND ALSO RS 2700 DEDUCTED FOR GAP INTEREST WHICH WAS NEVER TOLD TO ME. PLS LOOK INTO THE MATTER RS 2700 DEDUCTED WRONGLY FROM MY ACCOUNT, UNNECESSARY I HAVE PAID. WHY MY LOAN SANCTIONED AFTER 7 DAYS AFTER 20TH NOV FOR WHICH BANK DEDUCTED FOR GAP INTEREST. PLS CONSIDER MY CASE AND RETURN THE GAP INTEREST AMOUNT.

Ashis Kumar Swain,
Bhubaneswar, Orissa
Mob: [protected]
Email: ashis.[protected]@aircel.co.in

Hi

I had HDFC credidit card no.[protected] and In Jan 2010 I informed HDFC to block this card as I do not want it.But after continous requests and phone call they blocked this card and issued a card [protected],without intimating me.Even I asked them to settle the pending amount last year october only(2009).They contd to delay the process ,Finally HDFC agent came to our RESIDENCE in March 2010,and informed that settlement has been done and we need to pay 17100/(need to pay in seven installment)-.He took Rs 2600 in cash(for which a hand written invoice was provided).and six PDC of 2566 for april,may,june,july,aug,and sept respectively.
We continued to pay the amount till aug 2010 with any settlement letter or any written confirmation from HDFC.Because of this I stopped the payment of last PDC i.e.september 2010.
Now the HDFC executives are threating us of dire consequences from Local Dhanbad and Calcutta office,Also they have fabricated a new story that settlement was done in May 2010 not March 2010.So they say that they are not responsible for the payment made by me in march and april against settlement of 17100/-
So ,My question is if settlement was made in may 2010,WHY HDFC AGENT TOOK SETTLEMENT PDC'S AND CASH AMOUNT IN MARCH 2010????This is a case of total harrasment from HDFC offiicials,Need someone should look into this on priority.

MY CREDIT CARD NUMBER[protected] i have not received any info on what can be purchased on reward points and what is site name or broucher details please revert

I Mr. Gangadhar hugar having an sb a/c since 2years with HDFC BANK POWAI BRANCH. in the month of september 23rd 2010, from my sb a/c 14500/- rupees has been withdrawn without my notice 24th morning suddenly i noticed that my a/c carry a bslsnce of only rupees 32/-.

i gave written complaint to hdfc bank powai branch, they said they will investigate it and it takes time and my a/c was blocked, around november 10th i received a call from bank saying that now you have to lodge a complaint with cyber crime cell of police department.

for the period of TWO months they didnot do anything in the name of investigation, why bcoz when they have all details of transactions which were done ( payments ) through VODAFONE BILLDESK and its transactions reference numbers on each transactions.

I KINDLY REQUEST you to help me out in this regard.

awaiting for your valuable reply

my email id is : [protected]@yahoo.co.in
[protected]@gmail.com


Thanks & Regards

Gangadhar Hugar
Faculty Member
IBS - M,
Opp: Hiranandani Hospital,
POWAI.
mumbai.

Dear Sir,

My name is Tushar Madhukar Jambhekar and I have investment in 4037/ HDFC Infracture Fund- Growth in the name of Tushar Madhukar Jambhekar(Self).



I had given a redemption request to HDFC Mutual Fund on 16th April 2010 At HDFC Bank Chinchwad ,Pune,to representative Neha Jain. but till date the proceeds of the redemption has not been credited to my wife's ICICI Bank Account.

Folio number for the investment is 4686455/09 .

Today is 20th November 2010.but still i have not received anything.
Another side i am contineously contacting HDFC Help line numbers .but from there also i am not getting any satisfactory answer.
Again i visited ti HDFC CHinchwad Branch again ..Bank people also refused to give me any information about my Investment in mutual fund.i don't know whatz happening with my mutual fund investment money.
Moreover, HDFC Mutual fund is not ready to give me interest for the delay, nor are they willing to give me money as per latest NAV.


I have talked to their customer care executives several times, but that is of no use, as I have still not received my redemption amount.

Sir, I need this funds urgently and after no help from HDFC Mutual fund I am knocking your doors.

I am writing this mail to you on the faith that you will help me get justice for the same.

Awaiting your reply,
Thanking you,
Yours truly,
Mitesh Sampat

Dear Sir/Madam,

HDFC Bank Credit Card : 5176XXXXXXXX1767

Kindly note that i received a call from HDFC Bank and the caller stated that i have a balance of Rs. 181624.73 due since 2005.
I told the caller that i need my credit card statement along with my receiving slip of the credit card and in reply the person bluntly said she will not provide me with the same.

Now, at first i never received the card and secondly if a person is a defaulter then he/she has complete right to get the statement of the card.

Request you to kindly guide me on how to proceed with this kind o[censored]nprofessional approach from HDFC Bank associate.

Regards,
Ankur Mishra

Dear All

I satabadi Gosh is customer of HDFc LTD having loan acc no[protected] and below is my compalint.

I am having housing loan from your organization which I had taken last year, I had not got possesion of my property yet and been paying interest for the same. My loan disbursement of 3.5 lakhs is also pending. Due to some personal issues I and my husband had given power of attorney to Mr rushab Ginwala to recover dues of 160000/- by seling means of this property.

My husband Sanjay Gosh who is first holder and first owner of the property is out of country, I am second holder in both loan and property. I had got news thast our builder Neela infrastructure had sold property by using power of attorney of Mr rushabh ginwala, so I went to inquire the loan status to your gujarat head office at mithakali(Ahmedabad) wherein a lady told me its live, then I went to your satellite office to MR Salil Branch manager and told him the whole case, As he is very close to builder he had not enetertained me or given any relevent information and behaved in extrem rude fashion. He also told me no information or documents be given to you as you are second holder and you have no rights for the information. Is it so? He has extremly misbehaved with me. He has also denied showing status of property or loan to nme as builder told him to do.

I also went to gujarat head Mr Irfan Quereshi but he was busy in meeting and got same weird response from other person assisted me as at first time I had got good response and after coming back they started behaving in rude manner.I think you people least care for your customer and it is worst experence ever. Can i get any support as customer. Please take action against Mr salil and provide assistance.
HDFC LTD do not have any grievence mail ID or any ID form complains or support on thier site too.

They are even not ready to give complain acknowledgement too.



Thanking you

Satabadi Gosh

[protected]