HDFC Bank Complaints & Reviews

HDFC Bank — Unauthorised Debit from my account

Hello Sir,

I am in major distress due to mismanagment of my money by HDFC Bank. It would be a great help if you could help me with the right course of action to be taken under the circumstance described below:

Last year (2007) September there was a fradulent transaction on my credit card amounting to Rs. 14, 000 which said i had purchased a Rado Watch. I hadnot made such a purchase and made a complaint to the bank and cancelled the my credit card. Instead of resolving the issue the bank promtly issued me a duplicate card and started to harass me for the Rs. 14, 000 which I refused to pay.

Imagine my surprise when in March HDFC Bank made a debit for Rs. 19, 476 from my saving bank account towards the same. Can they take this money out from my savings account with out telling me? I had ear marked this amount for a medical procedure. I donot know what to do now. Please consider this urgent and help me.

P.S. - Specifics of my account and dates of transactions can be provided by me on request.

Regards,

Cheryl Pinheiro

I have done recharge of rs.30/- from my HDFC A/c no 00861*******32562, my money has been deducted from my Account but recharge has not been done, i hereby request you to give my money back in my Account.As you can call me on my mobile number [protected] or send mail to me regarding the same.Waiting for your reply.

HDFC Bank — HDFC Directly debiting my A/c

I was using HDFC credit card. While I was talking for settlement, they suddenly deducted Rs.34, 000 from my a/c. Eventhough, I agreed to pay the settlement amount. Now they are not responding.

How can I solve this problem.

HDFC Bank — Regarding My deposit amount in my saving account

Hi this is Virendra Mittal from Jhalawar Rajasthan i have an account with HDFC Bank Sarita Vihar Branch New Delhi.

Regarding the subject i have called up so many time your customer service centre but anyone not able to solve out my problem by my company they deposit 6650 amount on date[protected] in my HDFC account but i received only 3300 rest amount not received till date. Kindly send the status for my rest amount.

My Account No. - [protected]
Name - Virendra Mittal

Regard's
Virendra Mittal

HDFC Bank Ltd. — CLOSED FOR MY A/C

My A/C No. [protected] in Your bank . your are closed for my a/c not informence. & debit for All Balance for a/c for not Informance . so. please for back for my bank balance amount in my a/c & Opened for my A/c for urgent.
Thanks

Mukesh Kumhar
[protected]

The following information will help many HDFC Bank account-holders who have been using the bank’s Health Plus Credit Card for many years since its introduction in 2003. The Bank has suddenly announced that they are withdrawing the mediclaim facility offered as part of the above credit card without assigning any reason and in my case, they have done this after deducting the premium and are now surreptitiously trying to refund the same after many months. This has put us in hardship as renewal is not possible as the previous policy has lapsed and fresh enrolment is fraught with issues of age (above 60 disqualifications!), existing diseases (which would now become pre-existing disease), and fresh medical examination. I am fighting this unilateral and arbitrary action of HDFC Bank and I can be contacted for more details at [protected]@gmail.com or[protected]

S.Ramu

Address:
4 Sri Ram Colony
Besant Avenue
Adyar, Chennai 600020

Sir,

A health insurance of "Bajaj Allinz" has been issued under my name and against my credit card last week.

Your executive said that we are sending you the details of this policy and the after a week we will ask you whether you are agree or not the the policy will be activated.

but few days back I received my the papers from bajaj allinz with the policy issued under my name.

I don't know whether to complaint you or not. If yes then please cancel my policy and if no then please tell me where should i complaint

dear sir mene hdfc bank me on line personal loan ke liye applly kiya tha jiska mujhe respons mila 10/08/09 ko uske bad next call nahi aya

dear sir,
i am having a credit card from last two months and still i didnot receive card pin no. . my card no. is [protected].for any query please contact me on [protected].
Due to not having the PIN no. I can't register it for online transaction & unable to use it.online & hence there is no use of card to me.
Pls look in the matter urgently & do the needful to send the PIN no.- ( Why don't you have Online PIN creation by customer just like ICICI bank have it ?)

my card no.is [protected]

Hi
I brajesh kumar singh have a corporate salary account inhdfc bank since last 18 months . In last two month i got at least 50 calls from your side to take a pre aproved Personal loan of 4.32 lac, due to rigourous request of you executives ...sarabjeet kaur & sameer aggarwal i decide to avail this . but on the spot i told that i have no time to wander here & there so make it sure its pre-approved & they assured they will take care & nothingwrong will happen with me .
After submitting the documents i told them that i have changed my pan no. so can produce the new one then they told : not an issue!!!
After logging my proposal i got the refrence no:15023137 .Now they asked the scan copy of new pan card i did it then i got a new sms : you loan has been approved Personal loan ac no is: 15023137on 12.06.09 @ 5.21pm.
Next day one of the bank executive came & asked to sign the loan kit & cheques..i did it .Sudden after 2 hrs he called me to so my original pan card, i told that i am on work so cant come yet he replied you have to do this if want to get the loan ..at last i went there & showed my pan card.
next day i got a call from the bank to produce another dob proof & now i denied i need not to take this loan !!! return my file?
In the evening again i got a call from bank & the person introduced himself as RCI & asked to meet me to see the all papers...agin i am a very busy persone but due to request of sarabjeet kaur i went there & showed my documents ...at last that executive asked me to sign a cheque of Rs.1000 in the name of HDFC BANK LTD & assured that if loan will be sanctioned then only we will clear this cheque as RCI charges ...amaging without need your bank used to [censored] me ...he took the cheque & assured that matter will be resolved .
Now today i got a letter from HDFC GLOBAL BUSINESS PARK BRANCH SHOWING MY AC NO: [protected] & DEBIT OVERDRAWN Rs.388.40...This is disgustting when contacted found that given cheque( in the name of HDFC ) HAS BEEN BOUNCED & MY 18 MONTHS GOOD TRACK HAS BEEN [censored]ED...

Now i need your resolution in this matter as by tomorrow afternoon i am going to close this account...With a written comlaint sent to consumer court & ombudsman.

Ihave a acount in dhfc bank .As i have taken a personal loan from hdfc bank Loan account number is 14499116 i have taken a loan in the month of feb 2008 and i have payed emi for 6 months regularly on 7th of every month and i repayed my loan on 5/sept/2009 and when i payed and completed all the paper works they told me to give instruction to bank to stop the emi then also bank tried to taken out the emi of 9626/- but there was no such amount in my accountand on 14/sept /2008 they deuct 1292/- rupees as overdue loan charges.as i have called in HDFC bank they told that we don't have such information that you have paid repaid a loan and the cheque was passed on 7/sept/2008 of 246496.13/- in evening 4'o clock and EMI was deposited at 7.00 pm again on 8th they tried to deduct money after cheque was passed ...

if i don't get my money back i will go to police and launch a complaint against HDFC bank...

Please try www.mobikwik.com for online recharge. It is safe secure and recharges instantly.

Thanks
Bipin

I recharged my Airtel GSM [protected] with hdfc bank online prepaid mobile refil IRS 444.00 on[protected] and[protected]. Both transictions are showing recharge successful and amout also deducted from my saving account but my mobile was not top up with these amounts.



Refno :[protected]
GSM- [protected]
Date:[protected]
Amount : 444.000

Ref. no.[protected]
Amount-444.000
Date[protected]

I did a mobile recharge for the number [protected] for 250rs on the 25th of jan 2013 through HDFC PREPAID REFILL - NET BANKING. It has already been 3 days but not yet received the recharge amount. Kindly credit the amount back.
Please note the transaction id[protected]. Kindly verify and revert back.

In Refrence of the Loan ref no 19083569 dated 28 June and talk with the Loan agent Mr Ashoke Kumar working at SF ROAD, I would like to comment on your service that iam not a bit satisfied with your services, in actual iam totally shocked after having a feedback about the rejection of my PL application.I am a salary account holder, Credit card holder(HDFC) since 4 Yrs, Two wheeler loan(HDFC), is now completed, Hdfc ergo mediclaim is now running.
Iam told by your agent that my loan application is rejected due to the earlier loan application problem, 6 months ago, that somewhere it was rejected due to some kind of pan fraud done which also caused the termination of your staff Tapas.
The incident was happened in the month of Oct 2010, is been more than 6 months before.During that time I ‘d lost my PAN card and only thing which I had that time was Police diary of PAN CARD and Photocopy of that PAN card.During application I clearly told Tapas that I am having only photocopy and diary .I don’t know what happened that time after simply my application got rejected.I from my side clearly mentioned your staff about the whole thing during application.
Sir its very pity that the fraud had been done by your staff and client faced so big problem.
Going further I would like to intimate that iam declining my PL from my side and surely I will try not to deal anymore with your concern in near future.

Thanks

HDFC Bank — Not good to bank on

I approached HDFC bank in Goa on 24/10/2011 to apply for a commercial loan and i was guaranteed that the person in charge would come and take the required papers to lodge the request and from that day i waited for him till 28/10/2011 after keeping on calling his mobile and on the same day the person told me within two days the DD will be prepared. Till today i.e 3/11/2011 neither the DD is ready nor do the concerned person Mr.Varesh is attending the mobile..I have been with the bank when it was called Times bank and the services were a class in itself but now bank personnel are playing policies between each other and the costumer has to take the punch and has to suffer.I lost the offer which was on the vehicle because of HDFC bank anyway i called the branch to return my documents and that request has fallen to deaf ears too.

Anyways if the bank has some courtesy they can call me on [protected] to return my documents.

M Rodrigues

hope everything is right now. there are many companies and many jobs available. nobody is so much influential that they can deprive you of a job. keep faith

ICICI Bank — INJUSTICE WITH THE HOME LOAN CUSTOMERS

SIR, I OBTAINED HOME LOAN WORTH 968000 FROM ICICI BANK ROHTAK BROANCH AGAINST LAN LBROH[protected] FLOATING INT RATE 11 PERCENT STARTING. NOW THIS BANK IS CHARGING 13 PERCENT PER ANNUM FROM THE EXISTING CUSTOMERS AND PROVIDING LOAN AT LOW INTERST RATE AT 9.75 % PER ANUM AND BLACKMAILING THE EXISTING CUSTOMERS THAT THEY SHOULD PAY PROCESSING CHARGES @0, 5% + SERVICE TAX IF THEY WANT TO LOWER THEIR INTEREST RATE AT 9.75% PA. WHEREAS LIC HOUSING FINANCE AND OTHR BANK NOT DOING SO.
SIR, I THINK IT IS INJUSTICE WITH THE EXISTING CUSTOMERS OF ICICI BANK. PLEASE LOOK INTO AND TRY TO GIVE JUSTICE.

NARESH KUMAR S/O DESRAJ VERMA
256/2 MEHAM DISTT ROHTAK HARYANA 124112 PH [protected]

please refer anyone suffering from the same and i will try to transfer their existing home loan at the better rate of interest since i am representing govt bank as a DSA

regards... prashanth

Hi Sangeet,

You are not alone. there are hundreds of thousands of customer robbed in the same way, including me. This is plain cheating. Don't understand how RBI turns blind eye towards it, if not the Govt. (who already aware of it but might be corrupt in not taking action against this so called "leading" pvt. banks because they must be paying bribe to the party which runs the govt.)

And whatever Ads by PSU are kinda eye-wash. I have approached SBI bangalore after opening one account and parked 1Lac. But they took 1month to just turn down my loan req. by frustrating with some silly reasons such as "building plan must be in the name of who is constructing it, not who sold the land" kinda crap where i am the 4th owner and that happened between 1st land owner who stopped basic construction and sold to 2nd owner kinda story. So SBI marketing Ads etc. all BS by UPA govt. election stunt.

This kinda non-sense is the prime reason which drove as to the pvt. bank and we trusted them as "floating" rate will go high and come down. but in reality these banks ensures it doesn't come down for the "existing" customer. This is trust breach and illegal.

Also there is not even single debate about this kinda cheating in Indian leading media (NDTC, TimesNow, CNN-IBN etc). Why? because these banks gives lots of Ads?.

Pls somebody who close to this media or through CitizenJournalists should bring this to their attention.

So all we can do now (which i am going to do is), write (by registered indian post, because i did send email but no reply!) to the bank about why this cheating practice is?

http://www.hdfcbank.com/common/grievance.htm
...
For Banking Products specific complaints write to:
Caesar Pinto
Grievance Cell Officer,
Grievance Redressal Cell,
HDFC Bank Ltd.,
Old Bldg; "C" Wing 3rd floor,
26-A Narayan Properties,
Chandivali Farm Road,
Off Saki Vihar Road, Chandivali,
Andheri(East), Mumbai- 400 072.
Email : Grievance.[protected]@hdfcbank.com
...

and based on that lodge a complain to RBI Ombudsman (because RBI won't allow unless you 'wrote physical letter' to the bank) online,

https://secweb.rbi.org.in/BO/compltindex.htm

to crack down this cheating. else they will continue to loot the "existing customer". If RBI also doesn't react, then i will go to court (public, consumer)

There seems some hope with news like this.

http://timesofindia.indiatimes.com/Chandigarh/Bank-to-pay-Rs-1-lakh-for-overhaul...⇄

Also there is some egroup to take fight with HDFC Bank on this topic. pls join.

http://www.consumercomplaints.in/complaints/interest-rate-not-reducing-at-par-wi...⇄

Thanks
Prem.

I am existing customer of HDFC, I got the statement from HDFC 2 weeks back and I was shocked to see the int rate is still 10.5% on a floating rate of 11.25L loan amount, I already increased my EMI to 15, 000. But still I feel very much burdened, HDFC offered me an interest rate of 7.25% in 2005 I was then a new customer, now I am an old customer, I feel cheated, made to fall into a Trap. RBI please save us, stipulate new norms, save the new customers from the Trap made by these financial institutions. I am in Japan now, here people get int rate at 1.5% on housing loan. In india, no body is there to regulate these institutions, they have all the provisions in the loan agreement so that they can change any norms or conditions, unfortunately the customers does not have any freedom to change these agreements. Citi holds close to 50% stake in HDFC, which means all the money sucked from us goes to US, in 21st centuary we Indians are made as the financial colonial slaves. God (RBI) please save us.

Hello Bhoopathi and all.

You are not alone. I am one among all of you. We suffered and still see big queue of people who are going to HDFC. They do not know. Soon those new customers will realise, they are going towards a highest interest rate debt trap, which they will be unable to get rid of. Please save them. Noone told me this when I went to HDFC for home loan (not once, twice for two loans)

My request to all of ... do not buy house by taking loan from private banks/HFCs. why .. read below even if you get loan at 6%.

1. First and foremost in 15-20 year cycle, the interest rate fluctuation will be roughly 50 times (each year HDFC does 4 times periodic revision, they increase/decrease or stay constant).
2. Each upward cycle (like from 2006 start to 2007 end) you interest rate will go up 3 to 4 %. In downward cycle it will come down 1% (say from 2008 middle to now)
3. So at end of 4 upward cycle your rate increased by 12%, decreased by 4%. Effectively your interest rate will increase by 8% on your base rate (starting rate say 8%). So your rate becomes 16%. Do you guys believe it!!! That's the truth

Please shout on the street and save people from not entering HDFC and ICICI. Do not talk to their agents. Draw you savings A/C money from them. Make them insolvent. Let them closed. Let them die like lehman brother's. They deserve this. Save people on earth. It's my request. We need a revolution. Today is the day. Come forward and save people. Do not take home loan from pvt bank and HFCs. If you do not agree and still go ahead. All the best!!! Sure you will write a bigger message than this in 2 years time and noone will thre to save you.

This message not to encourage taking loan from PSU banks either. It's on my experience with HDFC, I am sharing. I am committed to block 100 people not taking loan from them.

I need online access to HDFC Home Loan.What is the site and way to approach.

Being a non-bank, it seems HDFC is above law, since:

1. Base rate doesn't apply to HDC and such it is free to charge as much interest rate it likes and the customers have no option but to live with it.
2. Banking ombudsman scheme of RBI is not applicable to HDFC (since it is not a bank) and we have no place even to register our complaints.

Either the Indian Government, RBI and other monetary authorities are so dumb that they are not assess that the largest mortgage lender in India would easily escape from applying base rate policies and ombudsman feature applicable to other banks or the impact of HDFC's cartelization and its influence in the political circles is much more than visible.

respected sir, this is pranab mallick working as a zonal sales manager at laurel life science(i) pvt ltd.
sir, this was to inform you that i appilied for a home loan at your esteemed organisation at bilaspur (chattishgarh) branch for a property at bilaspur(chattishgarh).this was been processed on dated 26.06.2012.my case been handled by mr naresh kumar rathore (relationship officer-mortgage sales), mobile number:[protected].at the initial the documentation briefed by mr naresh rathore has been provided to him.
now after a span of 34 days now mr naresh kumar rathore started misbehaving and misleading me, moreover no confirmation about the sanctioning loan matter is been briefed to me by mr naresh kumar rathore.between this 34 days i had several time communicated to mr naresh regarding the development but always mr naresh has misguided me.atlast i had to withdraw the application and the documentation given to hdfc on dated 30.07.2012.
if this is the personal associated to hdfc treats his clients then it is really pathetic
regards
pranab mallick
mobile number:[protected]

Dear Sir,

I have applied for a land loan for my plot no.D-191 located at Ansal sushant city ajmer in your HDFC Pune shivaji nagar branch on 25th july as i have my own company challenging horizons private ltd. in pune.your office personnel had promised me to disburse the amount within 12-15 working days.I have been following up your office executives daily for last 45 days still there is no progress and they are behaving in so irresponsible way. sometimes they are not receiving my calls, everyday they are giving me some excuses.my file number is[protected] Everytime I called I was promised that it will take only 2-3 days more. 3 days ago when I called Mr Bhavik promised me that he will clear my file the next day by 1 pm and he will send the letter with Mr Nikalje to my home. But the next day when I followed up with him he said sorry sir the office visit is pending. When the next day office visit happened and we followed up again – he told that sorry the loan cant be approved as it’s the rajasthan file. What a great shock it was for me to hear that after 45 days long wait.

Sir i want to know following things from you.
1. HAVE I MADE SOME MISTAKE BY APPLYING THE LOAN WITH YOUR BRANCH?
2. HOW COME YOUR EMPLOYEES BE SO IRRRESPONSIBLE TOWARDS THIER DUTIES?
3. WHY THEY PROMISED TO DISBURSE THE AMOUNT IN 12 WORKING DAYS ONCE THEY WERE AWARE THAT PROPERTY IS IN RAJASTHAN ?EVEN THOUGH HDFC AJMER OFFICE HAS TIE-UP ANSAL PROPERTIES & INFRASTRUCTURE AJMER.
4 WAS IT MY FAULT THAT I RELIED YOUR BANK? AND NOW JUST BECAUSE OF YOUR DELAY I AM PAYING 500/-PER DAY INTEREST TO ANSAL
5. WHY SHOULD I PAY FOR THE MISTAKES OF YOUR BANK?
6. DO YOU TAKE 47 DAYS TO DISBURSE A LOAN WHEREAS I HAVE MY OWN COMPANY WHO IS HAVING A GOOD MARKET VALUE?
7. IF YOUR BANK IS UNABLE TO DISBURSE MY LOAN WHY THEY KEPT MY APPLICATION AND KEPT ON GIVING ME FALSE INFORMATION THAT ITS GOING TO GET SANCTION IN A DAY OR TWO?
8 WHERE SHOULD I GO NOW FOR MONEY?
9. WILL U RESOLVE MY PROBLEM IN TWO DAYS BECAUSE ANSAL IS GOING TO CANCEL MY ALLOTMENT AND THEY WILL FORFEIT MY COMPLETE DEPOSIT AMOUNT(225876/-)

10. WHY SHOULD I BEAR THIS LOSS?
11. DOES HDFC HAS SUCH A POOR DEALING WITH CUSTOMER TAHT CUSTOMERS HAS TO FOLLOW UR OFFICE EVERYDAY?EVEN GOVT. OFFICES DO NOT DEAL A CUSTOMER SO ROUGHLY?
12 WHAT ACTION YOU ARE TAKING AGAINST YOUR EMPLOYEE'S MR. Mr Bhavik –[protected] AND MR. Mr Amit Nikalje – [protected] FOR GIVING ME FALSE STATEMENT AND MAKING ME FOOL FOR 40 DAYS?
13. SHOULD I START A VILIFICATION CAMPAIGN AGAINST YOUR BANK?
14. SIR DO YOU HAVE ANSWER TO ALL MY 13 QUESTIONS?


HOPE IT WILL DISBURSE MY AMOUNT IN NEXT TWO DAYS OTHERWISE PLEASE PROVIDE ME THE CONTACT NUMBER OF YOUR COUNTRY HEAD/GREVIENCE HEAD OF COUNTRY SO I CAN LOADGE A LEGAL COMPLAIN FOR DELAY AGAINST YOR BANK.


KINDLY EXPEDITE.


THANKS & REGARDS
BHUPENDRA SINGH RATHORE

The Head
Customer Care Division
H D F C Bank Ltd.

Subject: Saving Account No. [protected] at Rrampa tower, civil lines, Jalandhar 144001.

Dear sir/ Madam.

I brought the following few lines for your kind consideration and immediate action please and also suitable action against such person/ banking system.

1. I have opened a saving account by depositing Rs. 10, 000-00 in your above branch and your bank allotted me above account no with a welcome kit( Copy of letter enclosed)
2. Since the date of opening the account i did not operate it as i am a retired person and not frequent traveller, however i kept the debit card with me all the time as if i needed, i may use it for emergency fund requirements.
3. On dated[protected], i again deposit the sum of Rs 33, 000-00 in account as cash. The copy of receipt is enclosed for your ready reference purpose.
4. On dated[protected], i also deposited a cheque of Rs 8000-00 of the same branch of account no [protected] belongs to my wife (Photo copy of the receipt is enclosed) for your ready reference purpose.
5. Now my account is loaded with the Sum of Rs. 51, 000-00 Plus interest given by you apoxx. Rs. 350-00.
6. As i have to make an investment in favour of my granddaughter for sum of Rs 50, 000-00, I on dated[protected] issued my check of Rs. 50, 000-00 to ICICI Prudential life insurance co. As the last date for this scheme was[protected].
7. On[protected], my ICICI agent called me and told that my cheque has been bounced with memo refer to drawer.
8. This give me lot set back and humiliation as there is no chance of lack of funds in my account, i become culprit in the eyes of my relatives and the ICICI persons.
9. Any way on 2nd of February i asked my son Anil Kumar Gupta to check the account and find the reasons. As my son is joint holder in this account, and also instructed him to withdraw the cash so that if any chance is there to regularize the investment made earlier. ( Although the last date was gone and ICICI peoples already informed that the investment is cancelled)
10. As per the enquire made by my son, The cheque of Rs 8000-00, deposited by me of The account no [protected] belongs to my wife was not cleared, Thus he withdraw the sum of Rs 43, 200-00 by using his own signature on cheque no. 158927.
11. I have also a hot discussion with my wife why she did not told me regarding the sufficient balance in her account, and according to her she never use her debit card . The atmospheres at my house become so tense.
12. In the evening some of official of HDFC bank including Mr Kavaljet singh, & Mr parminder singh arrived in office of my son and asking for the refund of sum of Rs 43, 000-00 as cash immediately, which he withdraw from bank in the morning from my account. They pressurised my son lot by giving threats for dare consciences, and ultimately they managed to take back cash by returning the cheque no 158927 and told him that my account is blocked due to unknown reasons. And ask him to visit branch with ID’s for the regularization of account.
13. The whole episodes give me lot of harassments, mental tension, & Humiliations. My son is going the branch daily and wasting his few valuable hours and till this date no action is taken by your bank staff and i am unable to use my account since there is balance amount is more than Rs. 50, 000-00.
14. Now the few question to you.
• When the required minimum balance is available in account, there is no reason to block the account?
• If the bank did so, why i am not informed?
• At the time of depositing the sum Of Rs 33, 000-00, why the concern person did not inform? And if the account was blocked, how he or she managed( Cashier) to receive the cash??
• Why bounced cheque deposited in my account was not send to me by post or informed me??
• I am receiving the monthly statements, why the statement is not carried INOPRATIVE ACCOUNT CAPTION!??
• Can you bank official use power out of the way to treat any one at his house or office? And take the cash at 08.00pm after the closing of bank?
• How an interest by monthly is being credited to my account??
• Like this there are lot of question. How a bank can harassed & threat a senior citizens and their money is not at all safe in such private banks.

Anil Kumar gupta C/o
( Narinder Kumar Gupta) Date[protected]
44, SF, Saraswati Vihar
KPT Road Jalandhar.
Ph. [protected]

I want fo transfer my home loan because the HDFC is not reduce the Rate of interest after the govt.declare for reducing the rate of interest.

when i go there for taking photo copy for putup my application to other bank for transfer my home loan they are not giving me my documents photo copy of my property.

how can they block the document of my property?

r/sir,
I want to draw your kind attn towards that my self NITIN GUPTA PROP OF M/S RADHA METALS and my a/c no. is [protected]
iam doing complaint twice regarding withdraw my amount from my C/A by cashier ( mr BHUVAN SEHGAL, mob [protected] ) ashok vihar phase 2 delhi branch by overwritting on my cheque .. bt there is no response from your side .
my complaints no. is del063368 and del053769

so iam complaint to you and dis is my last request from my side otherwise iam going to consumer court. so please take an strict action against my complaint as soon as possible

I THINK iam doing a great mkstake bcz iam opening my c/a in your bank . now iam knowning why people say that icici bank is good then hdfc bcz in your bank there is no value of customer in your eyes n customer is not getting any sufficient reply from your side

SIR U JUST SEE DAT CHEQUE OF AMT RS 311100 THERE IS OVER WRITING N PLZ CHECK MY SIGNATURE ALSO ... AND PLZ ISSUE ME THAT CHEQUE IN MY BRANCH
YOUR STAFF HAS BEEN OVERWRITING ON THAT CHEQUE BY SELF...N PLZ CONTACT ON MY MOBILE NO.

NITIN GUPTA

HDFC Bank — Compliant against HDFC Bank

To,
HDFC Bank
Respect Sir,

This is regarding the miss-behavior against me by GANDHINAGAR G-5, HDFC Branch Employees.

As I have a HDFC Bank Salaried Account from Last more then 2.5 Years. My salary A/C no. [protected], my all the colleagues (around 120 employees) have also taking service from HDFC bank.

I have applied for new ATM Debit card as my old one was missed out. After 5 to 7 days, I got SMS for informing that my Debit card & PIN has been dispatched to GANDHINAGAR branch.

Afterward, I went 3 to 4 times to HDFC bank for inquiring for the same at the HELP desk, but they were avoiding or refusing and neglected me & behave just like evil. And use some manner less words; it’s very much hurt for me. As I have trusted the one of the HDFC bank in India. I have also informed to Bank that please don’t RPAD PIN Number and Debit card at my native place (at Mehasana).I want to collect it form Branch. Than also they have not given by hand and send to the house, I have confirmation as mobile SMS that I have to collect that from Branch.

I was very disappointing with the service when I express my desire to meet the manager I was told to come tomorrow and he negates me & leaves the chamber. Anyhow when I reach the manager to log a complaint I was threatened by him and was not ready to listen or believe what happen instead of correcting himself he tried to prove me wrong. Till date I was very proud to be a customer of HDFC but this incident has made me disappoint. This is how a customer is treated in HDFC Bank.

I have also heard others this type of behavior from the other colleagues of my companies.

The managers need to have training for Customer Service. There should be some Grievance cell especially for the disappoint customers and strict actions should be taken against them or can also have some customers surveys to know the service of the bank. I would like to raise this issue to the CEO of India and the higher officials and let him know what kind of service we receive at this branch.

Here I have not mentioned the employee’s names because I just want to give the warnings by HDFC bank Management team to the HDFC Gandhinagar Branch senior employees, if in future this type of approach is there for customer than I will come with the Name of the employees.

I hope you will take necessary steps to provide better customer services specifically for the Client of GANDHINAGAR HDFC branch.


Thanking you,
Dinubha Zala
[protected]
Gandhinagar

dear sir
a amount of 11030 is detucted from my account [protected] by home loan department for processing fees of home loan, now i have cancell thjis reqirment but my amount is not credited till date for detail kindly see attached mail

Sir
7 days completed but still I have not got my 11030 rs amount which was deducted from my bank account [protected]

Regards
Dinesh Kr Sharma
Manager-Maintenance
B.A.G Films & Media Ltd.,
FC-23, Sector-16A
Noida-201301
Mob-91-[protected]
Ph: +[protected]



-----Original Message-----
From: Bulbul Satsangi [mailto:[protected]@hdfc.com]
Sent: Wednesday, July 08, 2009 12:35 PM
To: Dinesh Sharma
Cc: [protected]@hdfc.com
Subject: Re: FW: cancellation of home loan request

Dear Sir

We are yet to receive confirmation and intimation for the clearance of processing fee cheque We will be able to refund the fee to you within 7 working days


Regards

Bulbul





"Dinesh Sharma"
<dinesh.[protected]@bag
network.in> To
<[protected]@hdfc.com>
07/08/2009 12:02 cc
PM <[protected]@hdfc.com>
Subject
FW: cancellation of home loan
request










Dear sir/Mdm
Kindly credit the amount of 11030 Rs in my account


Regards
Dinesh Kr Sharma
Manager-Maintenance
B.A.G Films & Media Ltd.,
FC-23, Sector-16A
Noida-201301
Mob-91-[protected]
Ph: +[protected]

Respected sir,
It is brought to your kind attention that i am having a saving bank account no. [protected].and dmat account no.10661027.in hdfc bank Bathinda(punjab)branch. sir, i have been charged with so many times with the debit as (bank induced). i dont know when i am maintaining my minimum balance, then why so many times the bank has charged this amount. I have approched the Dmat account dealing person Mr. bajaj. but mu query is still pending with the bank. Kindly waive the charges applied to my account otherwise i have no option to close my account permanently. i have also an another salary account with this bank.but there is no redressal to my complaint.
Kindly do the needful and give instructions to the bank staff to waive my charges.
Thanking you.
regards

Suresh Kumar dhingra
257, bharat nagar Bathinda[protected]

dear sir/ Mam

Subject- poor services
Sir,
I have an a/c with hdfc bank in branch kunjpura road opp, . mahabir dal karnal (haryana) and there services are very poor and i want to close my accopunt but branch manager refuse to close my account no- [protected] and behave very badely with me. And also they have opned my perferred account by saying that its ZERO BALANCE but now bank deduct the Quarterly balance maintance charges from my account so i decide to close my account.
please do the needful



Regards
ranjit singh
h.no- 533/3, jyoti nagar,
kaithal road, karnal(haryana)-132001

Mob-91-[protected]

My two wheelar laon is all ready paid but not receive a no objection letter(NOC)

my name is satish kumar, i was employee in hdfc bank, my emplyee code-CS20751, iam worked with NFC(NEW FRIEND COLONY), but im not recevied the
pf, so plese clear my provident fund
please i request you kind intervinten in this matter, so plese clear the matter
so thanks
satish kumar
[protected]

I am Meenu Prajapat(Cm11876) worked your concern as a senior sales officer(casa) form jun 2008 to may 2009. As I resigned on 1 may 2009 still I won’t get that relieving letter and also PF settlement. .so kindly issue me the PF settlement as early as possible.

Employee Code (cm11876)
Employee Name : meenu prajapat
Designation : SR SALES OFFICER (casa)
Location : jaipur

I Mukesh Jha(Cm07953) worked your concern as a senior sales officer(casa) form jun 2007 to june 2008. As I resigned on 26 jun 2009 still I won’t get that relieving letter and also PF settlement. .so kindly issue me the PF settlement as early as possible.

Employee Code (cm07953)
Employee Name : mukesh jha
Designation : SR SALES OFFICER (casa)
Location : jhansi

I Mukesh Jha(Cm07953) worked your concern as a senior sales officer(casa) form jun 2007 to june 2008. As I resigned on 26 jun 2009 still I won’t get that relieving letter and also PF settlement. .so kindly issue me the PF settlement as early as possible.

Employee Code (cm07953)
Employee Name : mukesh jha
Designation : SR SALES OFFICER (casa)
Location : jhansi

HDFC Bank — Misleading and fraud done by HDFC

Hi,

I hold a HDFC gold credit card,I had some financial problem due to which I went to settle my card and I agreed to pay the principal amount to the bank.The settlment was done on feb 2008 and there was agrement with the bank that I will pay Rs23,500 in 6 months however I could not pay the complete amount in 6 months and paid it in 8-9 months,I contacted the customer service and I was told if I pay the amount in 6 months my settlement will not get affected however the NOC will be issued late once I pay the whole amount.
The information which I got was wrong and it was misleading because when I paid the whole amount and was expecting to get a zero statement letter I came to know that my settlement got null and void,this was very bad thing done by the bank I was misguided by the customer services.
As it was my mistake I contacted the bank and showed my intrest in getting the card settled again I was told by an executive to pay Rs 2800/- amount and after which my card will have a zero balance I wanted the bank to give a proof in writing so that I can keep it with me but I was told that they cannot do that as the NOC comes from chennai after 40 days of payment.I agreed and paid the Rs2800/- and as a refernce the agent who came to collect the payment wrote on the recipet that this "the final amount after this the account will have a zero balance,"but this was a big faud done by HDFC BANK,I am still getting the statement,calls from the agent and court letters.

I am very disturbed these days I feel like some as cheated me and I am undergoing a mental trauma,I would request you to please take strong steps for my complaint.

Regards
Navneet singh bhatia

maa chod de uss ke - wo saali kuch nahi kar sakti - koi collection agent tera kuch nahi kar sakta - fir loadge kar de - saale court mai suit file karege - karne de - court mai bol dena paise nahi hai jab honge tab de doonga court 500 rs per month per freeze kar dega poora amount.

ye saale collection wale darana jaante hai - ye sochte hai ke agar ghar waalo ko kuch bolo to insult ke dar se paise mil jaayege - arre besharam ban jaao - bheekh mat maango -

dear,
i[censored] r a good coustomer they should realise the fact at the same time you should also understand that they are doing their job and collection is important for them so, do not get panic nd talk to hdfc people.

Dated: 03.10.2010



Sub: Complaint Against HDFC Bank Credit Card Nuisance

Reference : HDFC BANK CREDIT CARD NO: [protected].


Dear Sir,


I regret to inform you and for your kind notice that I was holding and HDFC Bank Credit Card vide no: [protected]. In that card, my credit limit was Rs.2, 38, 000/- and after that Bank has revised and reduced the Credit Limit from Rs.2, 38, 000/- to Rs.1, 77, 000/-. I have used my Credit Limit and I have already paid Rs.2, 77, 371/- against my Card as per their statement dated 17.03.2010. I had no outstanding against my Card. Only some Interest Charges were Lying in my Card.

On that basis, I have requested to Bank to settle and convert my some Interest dues amount sympathetically in to fresh simple EMI after reversing all the Late fees, Extra Interest Charges and the unnecessary fees charged by the Bank Intentionally. Due to my tremendous financial problem, I was not in position to submit my children’s school fees and house rent also which already I had discussed this matter frequently to their customer care executive over phone & at least 14 to 15th times and sent 14th to 15th frequent reminder letters also.

If you see the Receipts & Payments A/c of my Card, from beginning to end then you can easily observe that, I have made already over and excess payment against my used amount through card. If you see my accounts I have already paid the excess amount which the money I have used through Card. If the bank waive my unjustified Interest and Late fees, then nothing outstanding will be pending against my card. Which amount I have used against my Credit Card, Out of that, I have made excess payment against my used amount.

Being a preferred customer for long time, I have changed my address, phone no etc honestly. As a result of which, their Recovery agency/goons have started to hassle me mentally and also my wife, not only that, they also used abusive and very rough language over phone and came to my office and insulted me in the front of everybody with very abusive and slang language and told me to make the payment immediately, otherwise they will attack me and my family with their team and told me that, they will thrash me in the front of my society and also told me that they will abolish me from my job. I am a very simple Private Company’s employee and simple middle class family. That incident happened for last 5 to 6 months. After completion of their mental and physical harassments, HDFC Bank has sent the Legal court notice to my address. I am a very simple and middle class family member and a very simple employee of a private company. Bank continuously pressurized me to take the credit card.

Trying to claim huge amount intentionally from customer, that is the practice of HDFC bank .Please tell me, Is it a Reputed Bank ???

My Credit Limit was Rs.1, 77, 000/- and I have paid Rs.2, 77, 371/-. If my intention was bad then, why I will make the payment for Rs.2, 77, 371/-. Their Intention is how to raise the Interest amount and late fees unnecessary and pressurize to customer mentally. Trying to claim huge amount intentionally from customer, that is the practice of HDFC bank . Is it a Reputed Bank ???

Due the tremendous mental harassment to me and my family, My wife is not well and she also feels very insecurity. Please help me and my family from HDFC Bank’s Credit Card nuisance.

Thanks with Regards,

Manas Ray Chaudhury
Bhopal.

NB: Threatening Calls came from Phone no:[protected]. Mr. Manjit, Mr. Hitesh, and one Lady (Not told her name)

[protected]Mr. Sunil, Mr. Dubey [protected])

NB: In spite of repeated request, the HDFC Credit Card Division were not Co-operating with me. Their actual Intention is bad and how to harass the customer mentally and physically in public place.

Dear Sir,

I Shalini.Tiruvaipati holding an corporate salary account with HDFC bank and even using an HDFC Visa Women Gold Credit card [protected] of worth 40, 000.


I have received a statement of 04/10/09 where i found an transaction of Rs.718.54 on 21/09/09 done on EASY SAVER, but on such particular day i didn't do any online transaction.Could you please review it from your end and send me all the details related to EASY SAVER[protected] transaction.

I would like to block the credit card in order to avoid such type o[censored]nnotified transactions and Please revert with a new card ASAP.




Thanks & Regards

Shalini Tiruvaipati
Group Technology Infrastructure Services (GTIS)
Global Operations Control
Scheduling Group

This is vimla anchliya and my loan a/c no. 15917502 and i took a car loan of amount Rs. 288000 and the processing fee is of amount Rs.3150 n they took Rs. 4150 from us. and the stamp duty was taken of Rs. 1540 and its EMI is of Rs. 6001. for this refund of Rs.1000 we talk to your sales manager "Mr. Harsh Vardhan Rathore" and his executive "Mr. Chetan Verma" and we also have given a application to them for this purpose and there was no action taken from your sight.It has been done cheating with us.

Hope u will be able to solve our problem as soon as possible.For it please contact on this no. [protected]..