HDFC Bank Complaints & Reviews

Dear Sir,

I made a Credit Card Settlemet with HDFC. i was request to pay 44, 500. Instead of Paying 964 Rs I Paid 9064 on April 1st. I logged a complaint regarding the same with HDFC Credit Customer Care[protected]. My creidt Card No will be [protected]. I call so many times and but reply from them. My contact no will be[protected].Plz revert to me if you need any clarifications

Regards,

Stephen

Sir,

I Piyush Bhatia joined HBL GLOBAL PVT.LTD as a Sales Executive.on 06th October 2008 and resigned on 17th Feb 2009.My Employee Code is P11098.I didnt get my full and final amount till date please revert the exact date when will i received it.So please tell me the exact date and mode how will i get it

Thanks
Piyush Bhatia
Emp Code : P11098
[protected]

I applied for Pre approved Auto Loan to purchase Alto Lxi, and informed from last 10 days and at last moment while I gone to get delivery from Vipul Motors Faridabad, he denied to give me delivery because he had not recieved any Delivery Order from HDFC in favour of me, and from last two days I am contacting to DSA and SM (from HDFC Gurgaon Branch) they are not responding properly and some times they are not pickingup my phone also. I want the same DO today before 6.30pm if possible then some body do some needful. and I am realy disappointed with this type of behaviour.

I have policy holder of HDFC Bank my policy no. 10948257 and I have depsoited half yearl premium of Rs. 15000.00 through a at PAR chque of State Bank of India bearing no. 8539 dated 06.03.2009 and I have got a receipt from HDFC vide receipt no. "A2405420" from their Alwar Branch. on the basis of receipt I have allpied for exemption in Income Tax and got the exemption from Tax.

Now today ( 01.04.2009) I have received a SMS from HDFC that the said above policy has lapsed without any reason and asking to me call at their toll free no. I had call but I surprised their call center is asking me that my chque has been bounced but why my chque bounced no answar at their call center and again I asked where my bounced cheque but no answer at their custer care center.

Again I asked that I have already get the exempt from Income Tax on the basis of your receipt which I have been taken from your Alwar branch and I have Issued at PAR cheque which is to be clear under TWO Working days now 22 days have been past and who are the responsible for the panelty of Incoem Tax about Rs. 5000.00+Interest + mental tension, but no answar at the custmer service center.

Now finally I humbly request to HDFC Standard Life Insurance, please reimbursed me the above income tax panely wihci I will have to deposit and further please inform me what action taken by the HDFC Standard Life Insurance for such happing do not repeat to another customer.

If HDFC Standard Life Insurance not hear my problem than I will have to go Consumer Court becuase I will not pay any panely of Incoem Tax on the basis of negelgancy of the person of HDFC which is quit clear.


IF Person of HDFC Standard Life Insurance will inform to me in the right time than I can save the above panelty and i will take the proper enquiry.

I hope you will hear my problem and take the same in right sprit.

Regards,


(Umesh Rohilla)

My name is Mridul Sharma and i have been employed with Vodafone Essar Spacetel Ltd, Guwahati, Assam since 12th March 2008. It was on 23rd of March 2009 I had applied for a personal loan with all my documents-proof of id, proof of address, appointment letter, salary slips, bank statements and photograph. My request was logged in with a reference no of 14685653. All verifications were done and on 30th of march i was asked to submit cheques and sign the aggrement papers. While doing so i had asked whether the loan has been approved, i was told that it will be which is why i have been asked to submit the same. I had done the same accordingly. On 31st after calling the executive, i came to know that the loan has been rejected on the grounds of low disposable income. I am an employee of Vodafone and my take home salary in paper is Rs 11762 and i had applied for a loan of 1 lac only. If the authorities were aware that i am not eligible to apply for a loan with such a salary, why have they got the aggrement papers signed by me and picked up the cheques? Is there any communication gap between the employees of that company and how legal is this to be done with a customer? If now they cannot do anything i need a written apology from the company with an explanation on the same. Please help. .

hello,
respected madam,
i'm iqbal singh from Muktsar (punjab), and my emp. code Ci00670, i was working in hdfc bank new grain market, muktsar (pb.), i was joined hdfc bank as a sales executive in 25 april 2008 and my salary account was opened in july 2008 because some problemes in software (fineware, finacal) so my salary was started in aug. 2008 and i also told to my Sales manages and he said to me, i've send email to H.R then they also have not satisfied answer, so please send me my salary of month april, may, june .i'll be very thankfull to you.
thanks

Hi Sir,

I have taken a bike before 1.5 years on loan from HDFC Bank, Vadodara location. I opt for ECS system for Payment in which sometimes they deduct at 6th or sometimes 7th as well as 5th. No perfect date was there for this and even time. In the month Jan, 09 I deposited money on 5th in the morning. However, they allready been produced duduction for installment in my account. I got a call after 5 day, named Manisha, collection excutive and she told you can pay my collection field excutive now, your charges will be removed, no need to pay. However, after this last installment when I asked for NOC they told, I have to pay Rs.550 for late payment.
Rs.550/- is not a big deal for me, but the way they behave and demanding is not professional and forsure I am not gonna pay it.
She said rudely that you have to pay orelse you will not get NOC as well as whatever you do or take any legal help but it's of no mean.
My loan account no is : 12753057

Hi,
This is Uday Gupta K from Bangalore, i have taken my bike on EMI scheme, after the completion of the loan when i asked my RC book bank personnels said its lost & advised me to get a duplicate copy by paying Rs.250/- from RTO.

When i made voice in the bank they said they will get back to me, i contacted the customer care but they are really careless, after a week i got call from bangalore centre about the RC book, the personnel threatened me to not call the customer centre.

I have wasted nearly Rs.1000 on phone calls to the customer care..

The most astonishing thing is that they doesn't have the records of Loan Repayment...

Pls suggest me what to do...

Regards,
K. Uday Gupta
[protected]

Dear Sir,
I am State Gov. Authority, Dept. of Legal Metrology & Consumer Affairs Dept, Surat, Gujarat.
I have received complaint from Shri Namiesh Khambati, Surat. He had purchased Used Car from friend SHRI Dalsukh Surti.
He approached Mr. Pankaj Parmer(DSA), Future Finance Ltd, Surat, to get LOan senctioned for used car loan. Mr. Pankaj Parmer has done Blunder with Complainer
As an gov. authority I wrote letre to HDFC-bank, Surat, bank not responding. I wrote letter to Grievanc cell Bombay, but no response.
My personnal E-mail ID [protected]@yahoo.com
Pl. let me know the next step. wish for sutiable guidance on my E-mail.
Thanking you.
S.D.Tambawala

For the balance due on my credit card as per last statement dated 14th Feb 2009, a cheque payment was released for Rs. 3000 was dropped at HDFC ATM, Koramanagla, Bangalore and it was dropped at the above mentioned ATM on 02nd Mar 2009.

Still I received a call from the customer care for non-payment on 07th Mar 2009. I asked the executive to call me the next day to take down the exact details of the cheque dropped. For next 2 days no calls were received. After that in the next week I gave the cheque details to 3 different executives who called on 3 different days. Now again on 25th March I received another call from another executive for non payment. Even before hearing anything, the executive started raising her voice and yelling on phone. She was just not ready to listen anything from my side. When I asked her name, she said I need not know that. When I asked to speak to somebody senior, she refused first. I also had to raise my voice then and finally I was connected to some Asst Mgr who also refused to reveal his name. This guy instead to again listening to the customer first, started supporting the executive. I kept trying to tell him that in case the cheque is misplaced by you, confirm it to me so that I can cancel that cheque and go ahead and make another payment. But before that I need an aplolgy from that female executive and written apology from HDFC Bank for having no etiquettes to how to speak to the customer. This was flatly refused by the executive and again yelling on the phone started. That’s when I disconnected the phone and told him very clearly that only a senior manager / head of department will have to call me. I am not going to speak to any executive about this. That female executive again called and started yelling on the phone and when an apology was asked, it was bluntly refused. I mean how dare she can speak to a customer like this. This is not acceptable. I have personally got very offended from the behaviour of your executives. I have now gone ahead and cancelled the card and written to their Grievance Cell in Chennai (which I havent received any replies as yet).
I hope the above matter would be taken up at highest priority and serious actions will be taken for the people involved especially the female executive who called and refused to reveal her name too and also had the manners to say SHUT UP to the customer on phone. This kind of service are of a very third grade level. A customer cannot be insulted like this. They should remember that in this kind of competitive market, a behaviour like this will be ridiculed. They should start taking examples from your biggest competitor ICICI Bank. No wonder they are the number 1 private bank in India for many years.

I have got two wheeler loan from HDFC bank, which was my first mistake in my life. I purchased a new vehicle under two wheeler loan from HDFC bank. After purchasing the vehicle my business got down. I was unable to pay the only one premium of Rs. 1973-00 the loan amount on due date. But the HDFC collection centre persons call us more than 20 times in a day. If we pick the phone they will speak with us as they are speaking with a thief. For a business reasons The HDFC bank will provide loan to the peoples with a high interest rates.

They are asking me if you don't able to pay the single payment why did you taken the loan from us. When he called us he told, he is calling from HDFC and used the no 42171044 and 42042753 I don't know whether they are belongs to HDFC Bank or Recovery people...He said his name is Ajay and belongs to Sanjay's Recovery team from Indira Nagar Branch.

They Really Spoke very badly...So I request you all the viewers before getting loan from any bank be ready to go through all the difficulties. And please avoid getting loan from HDFC Bank

My Account # 12800455
Sadashiva Swamy
[protected]

From
Panneer Pandi Gnanadurai
HDFC A/C # [protected], DEHRADUN, UTTARANCHAL
136 Vasanth Vihar Phase 2
Mobile :[protected]
Dehradun 248006
Uttrakhand

To
The Manager
HDFC Bank, Rajpur Road
Dehradun

Subject: Cheque returned due to HDFC failures

I had a requirement to issue a cheque for amount Rs 1000 on 23rd March 2009.I issued it on that day after verifying the followings.
1. Current balance (which is Rs 1156.06)
2. Whether all my previous cheques are enchased (yes, no pending cheques)

I assume above two are the mandatory and possible verifications has to be done by account holder before issuing cheque.

On 28th March, I have received a information that cheque that I have issued for Rs 1000 got returned due to lack of balance in account. After some analysis I have found that HDFC bank reduced amount Rs 220.60 on March 27th as a tax for the cheque cleared on March 14th 2009 (3RD PARTY CASH TXN INC ST & EC 140309).In the same day (28th march 2009) HDFC reduced amount 350 from my account for check returning charge.

All these happened because of HDFC’s delay in reducing Rs 220 from my account. I have the following simple questions

1. If you can charge me for check return WITHIN A DAY, Why did you take more than 12 days to reduce the tax amount from my account?

2. While issuing a cheque, I verified as much as I can, but how can I know about my liabilities to bank?

My observation is, delaying the withdrawal for more than 12 days is not good for the bank. For example If I made my account balance to zero and moved to another city, this will cause loss of Rs 220 to bank. It may look small amount if this happens in larger scale then it will be a disaster.

So, I would like to assert you that HDFC BANK IS RESPONSIBLE for all these miseries happened to me in last week. I have following damages due to your bank

1. Mental pressure
2. Damage in my reputation with my counterpart (to whom I issued a cheque)
3. Loss of Money
4. Loss of Time

I humbly and kindly request you to take a proper damage control and response from your side.

However If I did not get any proper response from your side I would consider about following alternatives
1. Legal proceedings against the bank
2. Inform major Banks about this incident and try to organize negative advertisement against your bank.


Thanking you
Yours Sincerly
Panneer Pandi Gnanadurai

Dear Sirs,

My HDFC Bank debit card was hotlisted (blocked) without prior information. On enquiring at the customer service I was told that an upgraded card is been issued and it is in transit. So till the time you receive the new card you cannot use your old card.

I did not receive any sms or email regarding the dispatch of the new card and was caught shocked when I went to an ATM to withdraw money, only to find that my card is blocked. I had to make immediate pwithdrawal but its a sunday and all the braches are closed. I cannot use my own money from my account.

Can I approach the consumer forum and file a complaint claiming damages?

Thanks,
Ankul

sir,
I worked as a CSE in HDFC Bank Mandi Gobindgarh (1340 Branch Code) for 3 months. I worked with full dedication and hardwork. It was my first job and had lots of expectation from the job. I was harrased by my boss, he use to abusive language while talking to me. things went worst when I was not given the salary for the first month. This does not end, I was not given salary for next 2 months.. After continues reminedrs to my boss Mr. Deepak Tandon (ASM) and Mr. Amit Dayanand Gupta (RSM), it seems that they didnt bother to help me regarding this problem. After so much of harasment and frustration I decided to quit from the job. Please look into my problem and advice me.

my post is cse and my code is (CH02351)


Hardeep Singh
ph- 91-[protected]
New Gaushala Road
street No.8 Ward No. 13
Mandi Gobindgarh (punjab)
147301

Dear Sir,

This is to request you to please help me. I can't handle the such kind of pressure as imposed by the HDFC BANK CREDIT CARD COLLECTION department. They are calling me up in the morning and evening from 7.00A.M to 20.00P.M, in facts the collection executive comes to my home on every weekend on and after 21.00PM. Apart from threatening and misbehaving they are asking me to come at the collection office where my issue will resolved on the table but when i reached at specified place, no such person available there. At the specified place, some unknown person comes to me asks to come inside the office where matter will discussed. Instead of issue resolving, that person starting to misbehaving and abusing. This all scenario happened with me at the HDFC BANK CREDIT CARD COLLECTION CENTRE - 5TH FLOOR, ANSAL TOWER, RAJOURI GARDEN, NEW DELHI on 28.03.2009. The names of the TELECALLER are : 1. SEEMA, ANITA, GULSHAN and ANIL.

to hdfc bank
credit card division
lucknow

dear sir
i have got your gold credit card threeyers back and always made the payment regularly, last month i have gone to your cridit card division for final settelmnt mr vineet is there, mr kabir is looking my case and mr vinod was the man to whom i deliver the post dated cheques .
we have mutually agreed for the payment rs 36000 in 4 equal instal ment and agaist that i have given rs 9000 as 1 instalment and rest three pdc to mr vinod but when my settlemnt ltter came to me it was in 5 balance instalments whwreevr i have given cheques for bal 3 instalments i have instructed to mr vino that pls bring another letter he promised me to do so but he never come back mr kabir keeps on talking like a sales person that yes you will gwt revise letter soon .
but now to day i have recd monthly statemt showing all dues and rs 9000 as normal monthly payment whereas i have setteled down the case by giving pdc
pls look after the case and arrange my settlement letter on the previos conditions other wise ia have make stop payment of the pdc given and file harrasement case because iam getting very panic for the last one month.no one is coperating spl mr kabir.
thanks and regards
manish pant
[protected]

My father who is a retired personal deposited a Demand Draft for an amount of Rs. 11, 167/- in the Raghunathpur Branch, Kolkata of HDFC in the month of June, 2008. When my father went to enquire about the clearence of the DD, he was told that they have lost the DD and that they are looking for the lost DD. I personally wrote mails to the The Manager of the said branch a number of times, to which i have bee replied to keep patience as they are looking into the matter. Today inspite of 8-9 months getting over nothing positive has come out. I have personally mailed them the acknowledment receipt, but still they have done nothing to conclude the matter. The Manager of the Branch is the most irresponsible and incompetent man. It feel sad that, a bank of such repute is of no good if they put such irresponsible managers to manage the issues. I will request everyone through this write up that be cautious whle dealing with such bank/s and such incompetent managers.

Dipalok Choudhary
Mumbai

I took 1.25lac car loan from the bank of punjab in 2000. I have repaid the entire laon along with interest
way back in 2004. I have applied for NOC for the same about a month back. But inspite of visiting your bank branch situated in Industrial Area, Chandigarh, I am unable to get the NOC. My loan account No. is 21 L A 00/3762. Please help me in this regard.

Today (25th March, 2009) I got a collections call from a representative of HDFC Bank (name:Rina), she was authoritative in asking of my february month minimum amount where in got a call 3 days back from another collection executive and told her that i would be paying the amount by end of march month.She accepted for the same and today received a call from the employee named RINA from chennai location[protected], she was demanding money who will pay for me will my boy friend or my husband.But the way she was talking, and they way she was behaving, I really got frustrated and felt irritated, on the top of that why these BANK can't have little educated and decent people to deal the customers. She used abusive words against me and my family members. why HDFC bank calling and torturing customer even when the customer is given time till 28th and there were calls one on 22nd and again on 25th.
This kind of calls are made at any time of work which is disturbing and time consuming and deviate me from my work. This is definitely affecting my working. The mental torture caused by that call is severe and disturbing me constantly.

Dear Sir/Madam,

There was a robbery in my house on 16th Sep 2008, I have lost all my belongings along with my credit cards and bank documents, in that lost items even HDFC credit card (number XXXX-XXXX-XXXX-0443 ) and cheque book were also there.
After that I have filed a FIR (First Information Report) with Police about my lost belongings along with the details of the HDFC card lost and cheque book.

1st issue:
I had HDFC savings account with account #[protected] and I had lost my cheque book in the robbery. As soon as I realised I have blocked the entire series of cheque, I have even lodged a complaint went along with Crime branch in HDFC Bank Kalyan nagar branch and collected the forged cheque which is with police. Mistakes from HDFC Bank:
1. My signature did not match and Police has a Xerox of the cheque (HDFC Bank Kalyan nagar) collected from them.
2. Even if it is self cheque HDFC was supposed to take the ID & signature in font of the teller before he approves it, which did not.
For all these mistakes which HDFC bank has done? I am suffering for it. which I have lost around 26, 000 Rs taken from my savings account of forged signatures. Lodged a complaint and nothing happens. Hoping to get teh justice raising teh concern to Consumer form.

2nd issue:
I had HDFC credit card which have cleared all the balances five years back and I have never used the card for a long time and there were some add on card which were sent which I have not being using it and didn't knew that there was a card too.
I regret that HDFC has approved a fake signature of the culprit that he had swiped, I have been getting calls from collection agents and I am very unhappy about the calls that I was getting and giving trouble to my parents with mental harassment. I have asked for all the details of the receipts. They do not send the receipts. I have lodged a complaint against this and submitted all the required proofs (FIR copy, DISPUTE Forms Date : 25th sep 2008) and asking for reverting the charges. They did not do.


3rd issue:
Without consulting me, HDFC has withdrawn money from my HDFC savings account of the amount which was misused by culprit. Again Here I have lost the money from savings account, due to which there PDC cheques which I have given in 2003 regarding my car loan was bounced and I had to pay for that too.

Please help me Sir/Madam at least in getting back the money which I have lost with HDFC. If you need any information, proofs please ask me I will provide. Thanks in advance.

Regards,
Raju