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HDFC Bank Complaints & Reviews

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Updated: Mar 24, 2026
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HDFC Bank reviews & complaints page 169

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H
Harikishor Singh
Dec 15, 2021
Resolved
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Dear Team,

When I was withdrawing an amount of 10000 from SBI ATM the Amount has been debited from my account but I did not receive money. At that time my brother in law was admitted in hospital in COVID time and suddenly we lost him due to that incident I did not do complain for reverse of my money. When I was free from these bad situations I create a complaint in the month of September but still I did not receive my money back till now. Please help urgently as my money is stuck since long time back and I am already been an ex employee of HDFC Bank at that time my employee code was H3380.

Regards
Hari Kishor Singh
[protected]
Jan 20, 2022
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Dec 17, 2021
HDFC Bank Customer Care's response
Dear Customer,

We confirm that we have responded to you vide reference number[protected] dated December 16, 2021. Should you need any further assistance in this regard, kindly write back on the same e-mail.

-Zubin
HDFC Bank Customer Assistance
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    H
    Harmunish
    from Noida, Uttar Pradesh
    Dec 15, 2021
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    Under my Pending Loan amount 23484 INR Loan account number[protected].
    I have put cheque of amount 32000/- to clear amount 23484/- to closed the loan, but they have debited extra 18995.66 amount first as Manual Hold Loan charge.
    which is cruelty & hypocrsy in this banking system.

    i will protest and only pay Loan amount 23484 INR, extra other charges i will not pay. i am lower middle class person, & HDFC Bank are harassing people like us by putting these unnecessary charges.

    I am last time requesting to HDFC to deduct only loan amount and pay me back my money.

    It is very difficult to earn the money in these high inflation time period for a middle class man.
    HDFC Bank customer support has been notified about the posted complaint.
    Dec 15, 2021
    Updated by Harmunish
    Still no response from HDFC BANK
    Dec 16, 2021
    Updated by Harmunish
    Dear HDFC Loan Team,  
    Today i have visited two of your branches in Noida Sector 70 ( General Branch)  & Sector 62( Loan Branch)- Both of them hasn't solved my queries.
    My pending  loan amount of 23484/-    which is pending due to my personal issue & financial problems, which i have decided to clear now as my financial condition is little stable that  i have also  discussed with Branch person of sector 70 Noida ( PAN OASIS), he confirmed me the reflected amount of -24000 i have to pay thru cheque is loaned amount ( he didn't confirmed me any other charges), then i have raised a cheque of 32K to my account in order to settled the loan on 14/12/2021. the amount of 23484/- INR got deducted from my saving account [protected] showing as  
    INR  18995/- in the name of Loan hold Manual charges.+ amount of INR 4489/- deducted against some cheque EMI -S[protected] [protected] .
    & Later on amount of INR 7713/- also deducted in the name of Over due amount. as Statement attached
    which i have inquired in both branches today-16/12/2021, they concluded still some amount pending to clear this Loan which is shocking.
    It is completely harassment from HDFC & yet no query resolved, they just passing the ball as ( completely utter Failure), a customer wants to pay the loan pending amount but, your Bank deducted unnecessary charges first( Loan Manual Hold)  instead of Actual Loan amount, which I condemn & ask to return back or deducted in the actual loan amount and Pay me back the Balance amount(7713/-) with NOC. 
    Your Loan Branch ( Sector 62 Noida) they refer me to your Moti Nagar branch, without telling me the contact person name who is affiliated to this matter. another example of bureaucracy, i dont want to use False language but your query resolving branches & offices are useless. 
    i am clearly indicating you to take balance Loan Pending amount which was 24K INR (approx) but i will not pay this #Loan Manual Hold Charge.
    Kindly Acknowledged this Mail as application from myside & Refund/Transfer the deducted amount of #Loan Manual Hold Charge -18995INR to Overdue amount & pay me back rest of balance amount of INR 7713 along with NOC .
    Your Loan Team who is incharge of my loan account can contact me thru mail & Mobile-[protected]. any time
    Try to solve this matter in this week.
    RegardsHarmunish[protected]
    Verified Support
    Dec 16, 2021
    HDFC Bank Customer Care's response
    Dear Customer,

    We sincerely regret the inconvenience. We are looking into your query vide reference number[protected] and our team will revert to you by December 20, 2021. Your association is greatly valued by the Bank and we will spare no efforts to resolve the matter quickly.

    -Zubin
    HDFC Bank Customer Assistance
    Dec 20, 2021
    Updated by Harmunish
    Mr. Zubin,

    Still No ca;; recieved from your Bank
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      A
      Abhîshek Kumar
      from Durg, Chhattisgarh
      Dec 15, 2021
      Resolved
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      Resolved

      Dear Sir,

      I have taken loan from HDFC Bank and submitted 260482/- foreclosure amount on 28_10_2021 .i have recived loan statement in which loan is closed but NOC not recived from HDFC Bank . And after visit for NOC now HDFC is saying NOC will provide by kotak bank.
      Please provide my NOC urgently as after many visit i have not recived after 40 days else i will lodge complaint.

      Please Help for Noc.

      My address------

      ASHA SURESH
      JANTA 14, TILAK NAGAR GUDHIYARI RAIPUR C.G PIN 492001
      MOBILE NO --- [protected]
      Jan 20, 2022
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Dec 16, 2021
      HDFC Bank Customer Care's response
      Dear Customer,

      We note that our team has replied to you on email on December 15, 2021 vide email Interaction ID:[protected]. In case of any further clarification or assistance, please feel free to reply to us on email.

      -Zubin
      HDFC Bank Customer Assistance
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        R
        R A Rangrej
        from Bengaluru, Karnataka
        Dec 15, 2021
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        Address: BENGALURU RURAL

        I request you to help me close the Car loan which was availed from HDFC bank two years ago.
        As I am finding it difficult to pay the EMI, as I am scared of the Pandemic situation, I do not want any kind of burden of EMI.
        So arranged the money and approached Bank to close the loan with making payment of outstanding principal amount,
        But it looks like the Bank is not interested in getting the Loan closed as they lose Interest amount, so mentioned that there would be pre-closure charges of 3.5% + GST which is against the RBI rules.
        And when I mentioned that, during availing car loan, one Mr.Sachin who had POC for loan approval, mentioned that there won't be pre closing charges after 24 months, but Bank kept saying as per agreement there is no such waiver and asked me to submit the proof.
        When I submitted the proof, where Mr.Sachin clearly agreed for No closer charges after 24 months, now the bank has come with a new reason, saying they can not waive off for some reason.
        Request to kindly check the attached proofs and help me close the Car loan without any charges, as per RBI guidelines.
        Even during the pandemic, RBI has clearly mentioned to banks not to charge extra.
        HDFC Bank customer support has been notified about the posted complaint.
        Dec 15, 2021
        Updated by R A Rangrej
        Hello HDFC Bank Auto Loan Department,

        I have very two simple Questions, for which you have failed to answer, rather harassing me with [censored] reasons which are not applicable in my case.

        Q-1: During my loan process, I have made sure what are the charges applicable to my Loan, for which I have been told by Mr.SachinSing (The CHeater),
        there won't be pre closure charges after 24 months, in that case there is no question of waive off or write off.
        Request you to stop being Adamant and deliver what has promised.
        And regarding CHeque bounce, you are free to charge bounce charges as per rules, but you can not mix up with Precloser, (and I see from Bank statement already Bank has Charged for Cheque Bounce),
        During covid time, there was difficulty making the payment due to late salary credit, but I still tried to make the payment with in a day time when ever there was cheque bounce, and I did not say anything for the charges levied for Bounce.
        When Mr.SachinSingh (The CHeater) clearly mentioned there are no pre closure charges after 24 months, then there is no Question of waive off or mixing with other components.

        Q-2: As per RBI guidelines (attached the rules many times in earlier mails), Banks should not leive any pre closure charges for Auto or Home Loan.
        So stop being Greedy and don't try to steal money from customers for false charges.
        I have paid more than 3 Lakhs in terms of Interest for my Loan amount, looks like you are not satisfied and looking for more money by harassing customers,
        which is Bad for any Bank, that to a top Bank who has a very good reputation.
        As I mentioned, in the last 12 years, I never experienced such Harassment for HDFC bank, I always had a Good repo, as I have taken PL many times and while using a credit card or savings account.

        This is my First Auto Loan with HDFC and really it's the worst experience I had in my entire relationship with all banks.

        This is my Third car loan which i availed from Hdfc Bank, I took first Car Loan from State Bank of HYD and second Car loan with State Bank of India,
        but never experienced such Harassment, I had very Good time during paying EMI and also very simple and Gentle process during pre-closer,
        as I have closed earlier two car loan with pre close.

        If you still want to be adamant and interested in Harassing customer, then I have no other option other than going to Consumer Court,
        as I am very clear and confident that I am asking for something which is promised during the loan process.
        I have all the proofs where it clearly shows, SachinSingh (The Cheater) had cheated me, and also it's against RBI guidelines.

        I would like to make it very clear, the first complaint I made was on 14th Nov 2021, I am already in loss of per day interest, which will be mentioned in consumer court and
        HDFC needs to reimburse me along with court and lawyer charges.

        Hope I made things very clear and expect HDFC to do some introspection and solve this matter very gently and not make it more ugly.

        Thanks
        Raghavendra Rangrej

        Verified Support
        Dec 16, 2021
        HDFC Bank Customer Care's response
        Dear Customer,

        We sincerely regret inconvenience. We are looking into your query vide reference number[protected] and our team will revert to you by December 20, 2021. Your association is greatly valued by the Bank and we will spare no efforts to resolve the matter quickly.

        -Zubin
        HDFC Bank Customer Assistance
        Dec 31, 2021
        Updated by R A Rangrej
        Yet not received the resolution.
        Jan 04, 2022
        Updated by R A Rangrej
        To,
        Sumit Shukla, Dhiraj Relli, Anjani Rathor, Navneet Munot, Kunal Sanghvi, Ashima Bhat, Smita Bhagat, Devarsh Vakil, [protected]@hdfcbank.com

        CC,
        cms.[protected]@rbi.org.in, [protected]@rbi.org.in, cms.[protected]@rbi.org.in

        Dear Leaders at HDFC Bank,

        The only request for you is :

        1. Give the Best Cheater/Fraud award to Mr.Sachin Singh
        2. HDFC Auto Loan Dept Employees are worse than the Leeches (Sucking Customers Money)
        3. Close the Auto Loan Dept at HDFC bank, or inform customers not to avail the loan, as you have Cheaters/Fraud at Car Loan Dept. (Because I never faced such issue with HDFC suvidha account or Credit Card or even with Personal Loan)
        4. Kindly share attached images to all the customers so that they are aware of the cheaters.

        Jan 06, 2022
        Updated by R A Rangrej
        To,
        [protected]@hdfcbank.com

        CC,

        Sumit Shukla, Dhiraj Relli, Anjani Rathor, Navneet Munot, Kunal Sanghvi, Ashima Bhat, Smita Bhagat, Devarsh Vakil, [protected]@hdfcbank.com

        CC,
        cms.[protected]@rbi.org.in, [protected]@rbi.org.in, cms.[protected]@rbi.org.in

        Dear Leaders at HDFC Bank,
        Mr. Atanu Chakraborty
        Mr. Malay Patel
        Mrs. Renu Karnad,
        Dr. (Ms.) Sunita Maheshwari,
        Mr. Sashidhar Jagdishan

        First and Foremost, Not happy with the [censored] Replies received from Dumb Employees.
        And Not sure why the Higher Management, Board Of Directors behaving like Deaf and Dumb.??
        Whan I had a Clear Discussion with the Cheater Sachin Singh, clearly mentioned there wont be no Precloser charges after 24 Months, now they come up with [censored] reasons, who the hell read 30-40 pages Agreement copy and more over your executives come with empty agreement and get it signed, when we ask, those stupid executives says, just to avoid any rejections due to mistakes we take sign on all pages and fill accordingly as the employee discussed, and now you say, you have to read and sign.

        HDFC is world's worst bank I ever seen.
        HDFC Bank Employees are worst than Leeches. (Blood Sucker)
        Cheater and Fraud Employees @ HDFC Auto Loan Dept
        #DoNotBuyCarLoanFromHDFCBank
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          _Arshad
          Dec 14, 2021
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          Hi This is Arshad,

          On 14th Dec There is a false transaction happened with my account.

          Rs. 590 have been deducted and when I checked the mini statement it showed that it was a DCD Transaction. Today when I visited an nearest ATM I came to know about this false transaction. Would request you guys to get the amount again credited in my account.

          Kindly look into this case and get it resolved ASAP.

          Hoping for a prompt reply.
          HDFC Bank customer support has been notified about the posted complaint.
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            A
            ABHAY GORE
            Dec 14, 2021
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            Cash back not received for Bosh product which I purchased from Vijay sales on[protected].
            HDFC Bank customer support has been notified about the posted complaint.
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              C
              ChinmayAlexandro
              from Thane, Maharashtra
              Dec 14, 2021
              Resolved
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              Resolved

              I want to open a new account and link below details

              Aadhar card : [protected]
              Pan number : PPHSD1234E
              Account number : [protected]
              Credit card number : [protected]
              Dec 18, 2021
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
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                T
                Trupthi Patil T
                from Bengaluru, Karnataka
                Dec 14, 2021
                Resolved
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                Resolved

                Unnecessary charges applied an HDFC Credit Card [OPPUS-EMI], as all the bills have been cleared

                Address: Yelahanka NewTown Bangalore-64

                I have observed in my previous credit bills, unnecessary charges have been applied [IGST and OPPUS-EMI].
                I have cleared all the bills and also haven't used the card recently, yet I'm unware why these charges were
                applied. I have also connected with HDFC Bank Customer Care number, but no proper input's were provided.

                I've pasted the copy of these charges applied below,

                Statement Date:19/07/2021...
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                R
                RAMAKRISHNAMA CHARYA
                Dec 14, 2021
                Resolved
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                Address: Hyderabad

                I have an account with HDFC bank, there was an amount of total of more than 20, 000 rupees in my account which includes fixed deposit of 5000 and amount from savings/salary account and current account together. Yet HDFC charged me today for amounts of 531 for October and 354 for November as penalty for non maintanance of balance.
                I want the money reversed. I'm not employed now and bank has taken away my savings without proper reasons.
                The move by HDFC is not acceptable and fraudulent.

                Please reverse the penalties.
                Jan 20, 2022
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Dec 15, 2021
                HDFC Bank Customer Care's response
                Dear Customer,

                We sincerely regret the inconvenience. Your comments have been shared with the concerned team for further action. Our bank official will respond to your query on or before December 17, 2021. We appreciate your cooperation and patience in the interim.

                -Zubin
                HDFC Bank Customer assistance
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                  M
                  Madan Deshmukh
                  Dec 14, 2021
                  Resolved
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                  My irctc reversed amount not credited

                  Address: Yavatmal 445001

                  Ur transaction on HDFC Bank DEBIT/ATM Card ending 1235 for Rs. 2260.75 has been credited/reversed by INDIANRA3472086 on[protected]:19:36:46

                  Sms received, for my irctc failed booking on 12/12/21
                  But above amount not creadited.
                  Also I found that HDFC customer care number, no way to talk with any bank agent/executives, only ivr.
                  How to contact with customer care.
                  Pl. Credit amount in my accounts. br...
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                  Madan Deshmukh
                  Dec 14, 2021
                  Resolved
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                  Address: Yavatmal 445001

                  Dear sir my Cid 28492095
                  Ur transaction on HDFC Bank DEBIT/ATM Card ending 1235 for Rs. 2260.75 has been credited/reversed by INDIANRA3472086 on[protected]:19:36:46
                  This message recived for my failed irctc booking.
                  But till above amount not creadited in my account.
                  Pl. DEPOSIT ABOVE AMOUNT IN MY ACCOUNT, AS EARLYVAS POSSIBLE.
                  Jan 18, 2022
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Dec 15, 2021
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  We sincerely regret the inconvenience. The disputed transaction has been refunded to your account. You may check your account statement vide NetBanking or mobile banking app.

                  -Zubin
                  HDFC Bank Customer Assistance
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                    S
                    SanthoshVarghese
                    Dec 14, 2021
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                    Resolved

                    Charged 767 Annual fee for a Hotlisted card

                    Address: no 47/17, 3rd main, chikadugodi, drc post , thaverakera main road

                    I was charged 767 for a card that I can never ever use in my life. HDFC back is so a horrible Bank why has RBI not Removed the licence of this bak ? RBI has to stop HDFC from operating in India. This bank is looting people in day light in the name of Charges.
                    Name - Santhosh Varghese
                    Account Number - xxxxx6531
                    IFSC code - HDFC0003780...
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                    SanthoshVarghese
                    Dec 14, 2021
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                    Address: no 47/17, 3rd main, chikadugodi, drc post , thaverakera main road

                    I was charged 767 for a card that I can never ever use in my life. HDFC back is so a horrible Bank why has RBI not Removed the licence of this bak ? RBI has to stop HDFC from operating in India. This bank is looting people in day light in the name of Charges.
                    Dec 20, 2021
                    Complaint marked as Resolved 
                    Complaint is solved got the refund but the debit card got cancelled
                    HDFC Bank customer support has been notified about the posted complaint.
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                      Manjusha Ek
                      Dec 14, 2021
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                      I held a salary account long ago as long ago as 2016. Without even my approval they converted salary account into savings account. Upon continuous requests as they were deducting my amount against credit card which I was settling and did close the card with all payments, I told them to close the account. Last transaction was transfer of policy money which also they ate up the moment it hit the bank and almost close to 12k from that money they just didn't add to my balance and the manager I visited in GK WAS a total inefficient clerk like desk man. I was in hurry as it was covid time and I was shifting the house. I yave written application which they refused to take since apparently some demat account was active which I never asked them to keep open. And hence since then they have continued to charge which I am not going to pay ofcourse. But absolute loot going on in the name of corporate here. I am going to visit another branch and go through all the bloody ordeals just to close the account. Avoid his bank like corona
                      HDFC Bank customer support has been notified about the posted complaint.
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                        Jaguar09
                        Dec 13, 2021
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                        Address: AIR FORCE STATION Kanpur

                        I am having a saving account ([protected]) on Hdfc bank, KDA Lalbanglaw, Kanpur since 2007. On 01 Dec 2021 I checked my account balance and found that my balance was only Rs 62 left. That was a shock for me. Then I checked my account statement, in which I found that Rs 46, 600 were withdrawn by fraudulent transaction on 30 Nov 2021.
                        There was total five transaction as follows
                        (a) Rs 10, 000 On 30 Nov 2021 - Micro ATM cash w/d Pritam Kumar Jashpunagar CGIN- REGISTER- REF NO[protected]

                        (b) Rs 10, 000 - On 30 Nov[protected]xxxxxx3739- PRITAM KUMAR O YOGENDRAPurnia BSIN-REF NO[protected]

                        (c) Rs 10, 000 On 30 Nov[protected]XXXXXX3739-PRITAM KUMAR O YOGENDRAPurnia BSIN- REF NO[protected]

                        (d) Rs 10, 000 On 30 Nov[protected]XXXXXX3739-PRITAM KUMAR O YOGENDRAPurnia BSIN- REF NO[protected]

                        (e) Rs 6, 600 On 30 Nov[protected]XXXXXX3739 - PRITAM KUMAR O YOGENDRAPurnia BSIN- REF NO[protected]
                        I didn't got any otp or message for these transactions.
                        I request you to kindly look into this matter and recover my amount as early as possible.
                        Thank you...
                        HDFC Bank customer support has been notified about the posted complaint.
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                          medha shrivasatava
                          from Powai, Maharashtra
                          Dec 13, 2021
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                          I have raised a case to close my account few month back. The bank did not take any kind of actions. I am getting charged for non maintainance of the account for no reason. I again request you to please close my account and waive off the charges that have been applied to me.

                          Below is the mail that I got from HDFC:
                          Dear Customer,

                          We would like to inform you that your account no xxx8642 is debited with non maintenance charges of Rs.600 + GST as you have not maintained the required balance in your captioned account for NOV 2021.

                          Kindly fund your account adequately to avoid the non maintenance charges.

                          For details on charges, please visit our website at http://www.hdfcbank.com.

                          In case of queries or further assistance, please feel free to contact your Branch Manager or visit http://www.hdfcbank.com/personal/customer-centre or log on to NetBanking and click on Contact Us to write to us

                          Thanking you for banking with us and assuring you of our best services at all times.

                          Regards,
                          HDFC Bank
                          HDFC Bank customer support has been notified about the posted complaint.
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                            IshitaM01
                            from Mumbai, Maharashtra
                            Dec 13, 2021
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                            I want transaction details for my below account with updates. My cards haven't been working for the last 2 weeks. None of my accounts are accessible, please help me access the account with following details:

                            Aadhar card : [protected]
                            Pan number : ABHSD1234E
                            Account number : [protected]
                            Credit card number : [protected]
                            HDFC Bank customer support has been notified about the posted complaint.
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                              Rahi25
                              from jaipur, Rajasthan
                              Dec 13, 2021
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                              The HDFC Bank has put a hold of my fund of rupees 570 as mirevenue hold through GEFU at date on 26 Nov. 2021. My details are followed
                              Account holder:. Vishnu Kumar Sharma
                              Account no. [protected]
                              IFSC code. HDFC0000504

                              Please resolve
                              HDFC Bank customer support has been notified about the posted complaint.
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                                Nikhil Unde
                                Dec 13, 2021
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                                Address: Pune

                                Nikhil Unde
                                from Pune, Maharashtra

                                I have a salary account with hdfc bank. I have started with sip in mutual funds (through IND money app) using auto-pay option. But i didn't have sufficient balance in sip date so i have been charged ach debit return charges of rs 590, 649, 531 & 649(4 times) and total 2419rs is deducted from my account on 7th december 2021

                                Later on they deducted mutual fund premium when balanced was available.

                                I have never been informed that this would be charged due to lack of funds. What are these charges for! Why are they so high. It is not a debt i have to pay. It is sip. How can you inculcate habit of regular savings if you penalise so harshly for not having balance.

                                Hdfc bank has to return this money. There was no intimation from the bank on the consequences of not keeping sip amount in account.

                                Please help me resolve this. People are losing trust in public banks and now these banks also!!!. Although it doesn't make a difference to hdfc bank for sure, but i will close my account if it is not returned. If auto debiting is a service you provide as a bank, then it is your duty to inform me of the charges for the same. Heights of fraud. You must give me a warning that if funds are insufficient you will be charged. Nothing was there.

                                Please please help me resolve this and return my money.
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  Sankharay30
                                  Dec 13, 2021
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                                  With refarance of Customer ID 55675531, having issue o[censored]PI. So I connect to Customer care and they have informed me that my account mobile number has been changed, so UPI service not working. They suggest me to visit any branch to update my mobile number.

                                  Last two days I have visited your Bhtinda branch
                                  3027 B, Guru Kashi Marg, Batinda, Bathinda, Punjab 151001
                                  They unable to solve my issue and told me to visit another branch.

                                  In my busy schedule I have visit your branch two times but you and your team have not any proper response. Also tour team member also very rough talking.

                                  Hope you have take corrective action and resolve my issue.
                                  HDFC Bank customer support has been notified about the posted complaint.
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