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HDFC Bank Complaints & Reviews

2.9
Updated: Nov 26, 2025
Complaints 32872
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18415
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HDFC Bank reviews & complaints page 169

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M
Mahesh R Kalantre
Dec 7, 2021
Resolved
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Resolved

Address: Pune

A year before I had availed personal loan (loan number:[protected] on the date[protected]

While applying for the unsecured loan, I was informed by my virtual RM Rupali Rajhans, in terms of foreclosure charges particularly, The RM told me that there shall NOT be any pre-payment charges post 12 EMI's, I sought clarification for the same multiple times (at least 2, 3 times) over the phone, but the RM continued to assure me that there shall NOT be ANY pre-payment charger after one year.
As the matter of fact, if you can have access to your call records from RM to customers, kindly investigate and verify the dialogues we had during the login process,

Now, I have some pressing concerns for which I can't take this liability furthermore so intended to foreclose the loan while I visited the HDFC retail branch I was horrified when I got to know about 4% additional charges as foreclosing clause.

Being a customer I am feeling misguided and miss served.
Jan 11, 2022
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Dec 07, 2021
HDFC Bank Customer Care's response
Dear Customer,

We sincerely regret the inconvenience you may have faced. Request you to share with us written confirmation towards lower fore closer charges in order to assist you further.

-Zubin
HDFC Bank Customer Assistance
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    S
    Shafali tyagi
    from Ghaziabad, Uttar Pradesh
    Dec 7, 2021
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    The amount deducted by
    .Dc intl pos txn
    markup + st
    reference number - mir[protected]
    my account number[protected]
    my name - shafali tyag
    ammount deducted- 842.37
    please do the needful to return the money in my account
    HDFC Bank customer support has been notified about the posted complaint.
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      A
      adilahmed21
      from Basavakalyan, Karnataka
      Dec 7, 2021
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      Hii,
      I am adil Ahmed recently I purchased a phone from EMI through HDFC debit card EMI. My monthly EMI is 1448 but they charged me 3000 last month for late payment and this month the due date is 5th of Dec and I hve balance in my account but they took 3500 from my account please help m mentally disturb
      HDFC Bank customer support has been notified about the posted complaint.
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        9
        9971216236
        Dec 6, 2021
        Resolved
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        Resolved

        From

        Shadab Raza
        E-123 First Floor Fatima Apartment Abulfazal Enclave Part 2 Shaheen Bagh Jamia Nagar Okhla New Delhi 110025
        Phone: [protected]

        To

        General Manager
        HDFC Bank
        Head Office
        New Delhi.

        Sub: Please take necessary action on this Cyber crime.

        Respected sir,
        I am Shadab Raza, working in a Halcrow consulting India Pvt Ltd Gurgaon Haryana. I have salary account in HDFC bank K Block Ansals Arcade Sector 18 Noida U.P. On 28th August 2009 some body hack my Account and broked my Fixed Deposit through the net banking and transfer the Rs1545887/- from my account to the account hacker Account his mobile no [protected] as per truecaller his name is Haneef Khan. This fraud between dated 12th November 2021 to 16th November 2021. But I don't know him. And I didn't transfer 1545887 rupees to anyone's account. I think it's a cyber crime that someone hacked my password. I complained to HDFC bank through HDFC bank customer care number [protected] through phone. They gave me one complaint number MUMP[protected] that[protected] And they told me that they would take necessary action on it within two days. And I went to my home branch to submit the hard complain with my police complain. But till now I didn't get any reply from HDFC head office or from home brach. I complain in cyber cell on line Complaint No. N[protected] till now i did not get any from bank so please take necessary action to get this amount. Below I add my account details.Till now there has not action from HDFC or from police side.

        Bank Details

        Account no : [protected]
        Name : Shadab Raza

        Branch : K Block Ansals Arcade Sector 18 Noida U.P.
        Net banking id: 33153263
        Complaint no :[protected]

        Yours faithfully,
        Shadab Raza
        Jan 8, 2022
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Dec 08, 2021
        HDFC Bank Customer Care's response
        Dear Customer,

        We sincerely regret the inconvenience. This is not the experience we want you to have. We have raised your query to the concerned team and we will revert to you on your registered e-mail id on or before December 10, 2021 vide Reference number[protected]. Please bear with us in the interim.

        -Zubin
        HDFC Bank Customer Assistance
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          N
          niranjannn
          Dec 6, 2021
          Resolved
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          Resolved

          The worst bank. so many hidden charges. don't take loans from this bank.
          Jan 14, 2022
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Dec 08, 2021
          HDFC Bank Customer Care's response
          Dear Customer,

          Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share with us your complete concern along with the details of the charges and loan. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

          -Anay
          HDFC Bank Customer Assistance
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            P
            Pranjal Mishra 01
            Dec 6, 2021
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            Did a transaction using debit card in irctc by cancelled the ticket after 2 days.HDFC Bank — got a message that my transaction using atm/debit card has been reversed/credited, but the amount is not reflecting in my bank account.
            Dear Card Member,

            We note that a transaction for Rs 855.00, on your HDFC Bank Debit Card ending 1744 at IRCTC on[protected]:24:57 has been reversed. I HAVEN'T RECEIVED THE AMOUNT TILL NOW
            +1 photos
            HDFC Bank customer support has been notified about the posted complaint.
            Dec 06, 2021
            Updated by Pranjal Mishra 01
            Please help. I haven't received the refund till now

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              S
              sandy0079
              Dec 6, 2021
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              My hdfc account has been blocked and i am not receiving any proper response from HDFC. I am going to the bank for a week now to get this resolve but no one is aware of what to do. This is affecting me so much and no resolution was found.

              please help me.
              HDFC Bank customer support has been notified about the posted complaint.
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                Pranjal Mishra 01
                Dec 6, 2021
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                Address: 145B/12I/8E, KAILASHPURI CHANDPUR SALORI,

                Did a transaction at irctc using my debit card, then I cancelled my ticket, yet the amount was debited from my account. Later on, after 3-4days
                Received this message just now;
                Dear Card Member,

                We note that a transaction for Rs 855.00, on your HDFC Bank Debit Card ending 1744 at IRCTC on[protected]:24:57 has been reversed.
                +1 photos
                HDFC Bank customer support has been notified about the posted complaint.
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                  S
                  Shabaaz Kapadia
                  Dec 6, 2021
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                  I'm at my place only from past 4-5 days.
                  But when i track my parcel it shows C'Nee Shifted From The Given Address.
                  Can any one help him why false information is updated in Bluedart tracking website?
                  HDFC Bank customer support has been notified about the posted complaint.
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                    Hi,

                    I had booked below train tickets through HDFC bank's Payzapp app, but when I am trying to cancel the ticket, it is not loading the ticket for cancellation, due to which I have lost my Rs485/- for both the tickets.

                    1st ticket - PNR - [protected] - Amount - Rs 242.70
                    2nd Ticket - PNR - [protected] - Amount - Rs 242.70.

                    The order details page is not loading, and there is no other way to...
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                    M
                    Maxx247
                    Dec 6, 2021
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                    Hi,
                    I've a good credit score and already having a credit card which has more than required credit limit asked by hdfc agent, I submitted the required docs along with 2 month current credit card statement as income proof. the application went into inprocess status until today it showed that the application is declined. All I want to know that why it was declined? And let me know if it can be processed further or not.

                    My credit card application ref no is : 21K[protected]W1
                    HDFC Bank customer support has been notified about the posted complaint.
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                      M
                      Madhulika Dhiman
                      Dec 6, 2021
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                      Please release the hold of Rs500/- from my account. I have maintained sufficient balance and sill the bank has to released this amount and added it back to my account.

                      A/C - [protected]
                      Cust ID[protected]

                      Regards
                      Madhulika Dhiman
                      HDFC Bank customer support has been notified about the posted complaint.
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                        Y
                        Yogesh Mish
                        Dec 6, 2021
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                        Hi Team,

                        We purchased Hero Honda Splendor on 19 Feb-2004. We took 2 wheeler loan from Centurion Bank(Now merged with HDFC bank). The loan already cleared on 2005-06.

                        We did not receive NOC of my BIke. Could you please send me NOC?

                        BIKE NO:MP04NP2078

                        Please let me know if you need any other information.
                        HDFC Bank customer support has been notified about the posted complaint.
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                          S
                          shantanu-sarkar
                          Dec 6, 2021
                          Resolved
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                          Resolved

                          Purchased a TV from Tata Cliq on credit card EMI using HDFC credit card but due to some reason the order was cancelled by seller. Order was cancelled on 24th Nov and I even got message from HDFC that the amount is reversed, but I didn't receive any money and the EMI is still active. Customer care is unable to help. They say that they don't have any info. It's been so long and no refund. Didn't expect from the India's biggest bank.
                          Jan 10, 2022
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Dec 07, 2021
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                          -Amitha
                          HDFC Bank Customer Assistance
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                            Z
                            Z@1d
                            from Mumbai, Maharashtra
                            Dec 6, 2021
                            Resolved
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                            Resolved

                            I have applied for hdfc credit card and since 3 months i have not received any communicatiln from hdfc.

                            They Just do verification calls, I have been called 5 times for verification. But after that nothing happen.

                            I received a message that my card is approved, but still no communication made after that.

                            And the biggest scam is that tracking online status 😂😂 It is showing "Inprocess" Since 3 months.. Like seriously, we customer are joke to you ?

                            Have written multiple mails, called multiple times, i gave up.

                            Please let me know my status for application ID : 21K[protected]W1 Or else please reject my application.

                            Dont scam people this way ...!!!

                            Regards,
                            Frustrated Consumer
                            Jan 7, 2022
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Dec 06, 2021
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            We can help with that. Please click on https://bit.ly/2Lzhyn3 to share your card application number, mode of application, date of application, complete address of branch if you applied at one, complete name, and your contact details. Visit here https://goo.gl/1VtDj3 for help with branch address. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                            -Anay
                            HDFC Bank Customer Assistance
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                              G
                              Garud Vikas
                              from Mumbai, Maharashtra
                              Dec 5, 2021
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                              Address: Mumbai

                              The bank has deducted Huge amount of money from my account as non maintenance charge. Please tell me how to get my money back. Please help me get my money back.
                              HDFC Bank customer support has been notified about the posted complaint.
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                                TheJoker1141
                                from Vadodara, Gujarat
                                Dec 5, 2021
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                                Failure to provide services and assistance on Credit Cards

                                I recently raised an "Instant" Voucher request from HDFC smart buy. And in turn received the worst customer service ever possible from HDFC Bank and its partner in crime Gyftr (Vouchagram India Pvt Ltd).

                                My money was instantly credited and that is where it ended. There is no further communication from both the firms regarding service or delivery of the voucher.

                                The customer helpline of instant voucher is an IVR...
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                                A
                                Appala Bhanu
                                Dec 5, 2021
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                                Address: HDFC bank ,Branch medak,telangna

                                Dear bank,

                                On 4 Dec 2021, amount 590 is deducted from my account. Ref no is MIR[protected]. Without any notification or prior intimation hdfc bank deducted the balance of 590 from my account.
                                It happen first time with me.
                                Please why you people deduct the balance before any intimation.
                                Please refund the amount as soon as possible and the quick action.

                                Thank

                                Anil
                                +1 photos
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                                  R
                                  Ràhül Advani
                                  Dec 5, 2021
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                                  You deduct 236 rs amount from my account, I already maintain the enough balance in my account, why you unnecessary deducted that amount, now take a action on this as soon as possible and return my money back
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    T
                                    Tril
                                    from Bhawanipatna, Odisha
                                    Dec 5, 2021
                                    Resolved
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                                    Resolved

                                    Address: Bhawanipatna, Odisha

                                    Sir, I ordered arrow sports black pant an amount of Rs1351.00 on dt 16-Nov-2021. Due to change of brand I returned successfully. Amazon had said refund initiated on dt 20- Nov- 2021 and reference number is VMRUH6NY0000KVJYWMV9 . But the refund amount has not credited to account. The card number is [protected] and linkage account no.[protected]. I have submitted all documents for your clarification.
                                    From,
                                    Trilochan Sabar
                                    Bhawanipatna
                                    Odisha
                                    +4 photos
                                    Dec 12, 2021
                                    Complaint marked as Resolved 
                                    I contacted to Amazon. Amazon had given a message through Amazon message center and provided the Reference No- VMRUH6NY0000KVJYWMV9. I got a call from Amazon whether the number is 442030140221.
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Dec 05, 2021
                                    Updated by Tril
                                    Yes, tell me when I wiil get my refund.

                                    Dec 12, 2021
                                    Updated by Tril
                                    I had got a message from Amazon message centre . The reference no VMRUH6NY0000KVJYWMV9 was provided . I called and complained through phone call and the number is[protected].

                                    Dec 15, 2021
                                    Updated by Tril
                                    I have filled complaint on dt 5th-Dec-2021 for Amazon refund not credited. It is about 10 days no reply given. Send me the complaint staus to mail id . Mail id is [protected]@gmail.com.
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