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HDFC Bank Complaints & Reviews

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Updated: Dec 16, 2025
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HDFC Bank reviews & complaints page 169

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S
Sowju sowjanya
Dec 13, 2021
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I open new account in hdfc through online on[protected] but still I didn't recieve welcome kit. I received only acknowledge letter not welcome kit . When I receive a message from hdfc your welcome kit is delivered but it is not a welcome kit it's just an acknowledge letter for address change confirmation . Please confirm how many days is required to receive welcome kit.
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    R
    Raghavendra Narayan Shindhe
    Dec 13, 2021
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    Address: Dharwad Karnataka India

    My account balance is deducted 1770 rupees in the name of AMB CHRG INCL GST without informing any information to me.please help me for refunding this amount...pleae please
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      B
      bushraadil
      from Agra, Uttar Pradesh
      Dec 12, 2021
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      Hi,
      I was appointed as a financial planning manager- DSC (Department- Direct Sales) on 10th Dec 2021.

      Today(12th Dec 2021) I came to know that my offer letter is been rejected without any particular reason.

      I completed all the formalities mentioned by Mr. Deepak Sharma (+[protected] / +91 [protected]) and HR Priyadarshi Mishra but without any genuine reason the company has taken back its offer letter.

      Kindly let me know the reason behind taking back my offer letter within 2 days of time.

      I'm attaching the offer letter along with this email

      My details -
      Name - Bushra Adil
      Branch - Sanjay Palace, Agra, Uttar Pradesh
      +6 photos
      HDFC Bank customer support has been notified about the posted complaint.
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        M
        Mohd Tabrej Alam
        Dec 12, 2021
        Resolved
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        Resolved

        Address: India

        Respected Team,

        I have applied for an HDFC Bank Credit card and Submitted all the required documents. After a few days when I check the status, it was showing INPROCESS and it's been more than a week and the status hasn't changed yet. Still showing status as INPROCESS.

        Request you to do the needful.

        Regards
        CC Application Reference No. 21L[protected]NC
        Mohd Tabrej Alam
        Mobile No. [protected]
        +1 photos
        Dec 16, 2021
        Complaint marked as Resolved 
        I got my card approved. Thank you Regards Mohd Tabrej
        HDFC Bank customer support has been notified about the posted complaint.
        Dec 16, 2021
        Updated by Mohd Tabrej Alam
        I have got the Approval message.

        Thank you
        Regards

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          1
          1Mathew
          Dec 12, 2021
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          Address: 100 feet Highway, Malank Road, Kalyan East

          Want to comment on the rude behavior of the ATM cleaning staff, Today I visited Kalyan Radhekrinsna PA ATM for cash withdrawal around 12.15 p.m (12th December 21 at 12.15), a lot of people on queue to withdrawing the money, one person directly entire the ATM and announced the ATM is closed for audit and started cleaning after that he taking a lot of photographs, people asked him to complete the same and come out, he says cleaning audit is going on, so nobody can withdraw money, no money inside ATM, after that I entire the ATM and start to withdraw the money, he trying to push me, using bad words, I warned him that I will complain against him, he says what you want to do, this kind of people spoil the name of HDFC, request to do the needful, I have taken his photographs, I required will submit
          HDFC Bank customer support has been notified about the posted complaint.
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            G
            Ganesh256
            from Coimbatore, Tamil Nadu
            Dec 12, 2021
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            Kindly note that transactions last morning got timed out and not credited back

            UPDATE: Your money transfer of INR 1, 100.00 on 12-12-21 timed out due to technical reason. (IMPS Ref No.[protected]. If this transaction is not done by you, call [protected].

            UPDATE: Your money transfer of INR 100.00 on 12-12-21 timed out due to technical reason. (IMPS Ref No.[protected]. Not you? Call [protected]
            HDFC Bank customer support has been notified about the posted complaint.
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              S
              sarath v r
              Dec 12, 2021
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              Hello hdfc team,

              By mistaken i have done credit card payment twice once auto pay and second from mobile app.
              And i just click on due amount and it was deducted from my account balance.
              Please check my account and refund last bill amount. Thanks
              Please find my account details below
              Acc no: [protected]
              HDFC Bank customer support has been notified about the posted complaint.
              Dec 18, 2021
              Updated by sarath v r
              No response yet from hdfc team
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                V
                vinod5419
                from Pune, Maharashtra
                Dec 12, 2021
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                Address: pune

                Hi sir

                My salary account was converted into saving account due to no salary credited from last 2 years approximately.
                Currently I get a job again and my salary is going to credit in account from Nov 21.
                Please convert my account as salary account (zero balance).
                AMB CHRG INCL GST FOR NOV2021 was deducted from account.
                Also Due for Cheque Bouncing Charges and Due for Overdue Emi Int are deducted from account multiple times.
                Again EMI RTN Charges for July 21, August 21, September 21 and October 21 was deducted on 10 Dec 2021 .
                Why this multiple charges deducted from account
                Due for Cheque Bouncing Charges,
                Due for Overdue Emi Int and
                EMI RTN Charges

                Verify and correct deductions.
                Please do the needful as earliest.
                HDFC Bank customer support has been notified about the posted complaint.
                Dec 13, 2021
                Updated by vinod5419
                Na
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                  R
                  rameshqq
                  from Hyderabad, Andhra Pradesh
                  Dec 12, 2021
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                  Stupid bank blocked my internet banking, I don't have cheque books and my debit card is not working.
                  I need to pay medical bills of my close relative.
                  They asked me to visit branch for resolving issue when I went they are clueless above that they are trying to sell Insurance products while I'm in agony such pathtletic people
                  HDFC Bank customer support has been notified about the posted complaint.
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                    M
                    Mannu4843
                    Dec 11, 2021
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                    My salary account in hdfc bank but in December month total 1091 rs debit
                    2 times narration ach auto debit return charges pls i request to refund this amount and stop ach debit.what is the procedure yo refund my amount
                    HDFC Bank customer support has been notified about the posted complaint.
                    Attached image

                    Ach debit transaction - Comment #3930910 - Image #0
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                      S
                      sunildhurve
                      Dec 11, 2021
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                      Resolved

                      Hold fund

                      HDFC Bank — Application for refund which mi revenue hold through gefu

                      Hdfc bank has put on hold an ammount of Rs.687 by mi revenue hold through gefu for no reason or may be misleading. I have already emailed them for this issue bit haven't get any response from them.
                      I request you to take initiative steps for refund my money. In this current crisis situation me and my family are are in no income stage, we don't have...
                      +1 photos
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                      M
                      mohammed_irshad
                      from Chennai, Tamil Nadu
                      Dec 11, 2021
                      Resolved
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                      Resolved

                      Hi,
                      Could you please tell me whether the DSA (with FAKE HDFC ID CARD) is authorized to visit customer's home for the payment collection?
                      On a daily basis i am getting almost 15 calls from different no.s and i am saying the same reply to every one. So, here my concern why am i getting so much calls though i have updated the status.
                      So these are the no.s from which i am getting calls on a daily basis to pay my minimum due.
                      And due to above scenario i have literally got frustrated. Now i am good to go by legally to handle this so i have reached local police station with my lawyer and given a complaint and provided all the documents (calls list, recordings and person visited details).
                      Hence, request you to inform your legal team to call me back to get this resolved, until then i shouldn't get any calls from neither of any (Collection team / DSA).

                      Murugesh [protected]
                      [protected]
                      [protected]
                      [protected]
                      [protected]
                      [protected]
                      [protected]
                      [protected]
                      [protected]
                      [protected]
                      [protected]
                      [protected]
                      [protected]
                      [protected]
                      [protected]
                      [protected]
                      [protected]
                      [protected]
                      [protected]
                      [protected]
                      [protected]
                      [protected]
                      [protected]

                      Below details for your reference,

                      - Card no. [protected]
                      - Card Holder name: MOHAMMED IRSHAD
                      - Contact no. +91 [protected]
                      - Contact email: [protected]@yahoo.com
                      - Last purchase amount: 1, 00, 000
                      - Minimum due amount: 6, 456
                      - Minimum due not paid since: Nov'21 & Dec'21
                      - Whatsapp message screenshot: Attached

                      Thanks,
                      Mohammed Irshad
                      +30 photos
                      Jan 15, 2022
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Dec 13, 2021
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      Sincerely regret the inconvenience caused. Kindly note that, you may connact our debt management executives at[protected] for further assistance regarding your query.

                      -Zubin
                      HDFC Bank Customer Assistance
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                        M
                        mohammed_irshad
                        from Chennai, Tamil Nadu
                        Dec 11, 2021
                        Resolved
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                        Resolved

                        Hi,
                        Could you please tell me whether the DSA is authorized to visit customer's home for the payment collection?
                        On a daily basis i am getting almost 15 calls from different no.s and i am saying the same reply to every one. So, here my concern why am i getting so much calls though i have updated the status.
                        So these are the no.s from which i am getting calls on a daily basis to pay my mininum due.
                        And due to above scenario i have literally got frustuated. Now i am good to go by legally to handle this so i have provided all the documents(calls list and person visited details) to my lawyer to proceed further.
                        Hence, request you to inform your legal team to call me back to get this resolved, until then i shouldnt get any calls from neither of any (Collection team / DSA).

                        Murugesh [protected]
                        [protected]
                        [protected]
                        [protected]
                        [protected]
                        [protected]
                        [protected]
                        [protected]
                        [protected]
                        [protected]
                        [protected]
                        [protected]
                        [protected]
                        [protected]
                        [protected]
                        [protected]
                        [protected]
                        [protected]
                        [protected]
                        [protected]
                        [protected]
                        [protected]
                        [protected]

                        Below details for your reference,

                        - Card no. [protected]
                        - Card Holder name: MOHAMMED IRSHAD
                        - Contact no. +91 [protected]
                        - Contact email: [protected]@yahoo.com
                        - Last purchase amout: 1, 00, 000
                        - Minimum due amount: 6, 456
                        - Minimum due not paid since: Nov'21 & Dec'21
                        - Whatsapp message screenshot: Attached

                        Thanks,
                        Mohammed Irshad
                        Jan 14, 2022
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Dec 14, 2021
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        We sincerely regret the inconvenience caused. We request you to DM your contact number and email id as maintained in the credit card account to enable us assist you.

                        -Zubin
                        HDFC Bank Customer Assistance
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                          A
                          ashishsharmaaiet
                          from KHARAGPUR, Bihar
                          Dec 11, 2021
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                          Address: H/NO-315/526 W/NO-10 VILL-DHEKIA MALANCHA ROAD, NEAR-YUBA SANGHA CLUB

                          Hi Team,

                          Name: Ashish Sharma
                          Account Number: [protected]

                          I would like to make a complaint regarding the hdfc bank debit card annual fee on my account. They deducted 767rs from my bank account without my notice.

                          I am using hdfc bank debit card. I had never requested hdfc bank executives for debit card and they did not inform me about the debit card annual fee during the creation of the bank account.

                          I want a full refund now of 767rs.

                          And by the way, what is happening in HDFC bank? Have you ever known how critical to gain a single pie of it, I am struggling to get a better job and a better salary and you guys are deducting my amount like anything, during corona that amount (767rs) is very much needed to me.

                          For a long I am using this bank and having numerous transactions, so please sincerely request you kindly refund the amount.
                          I use hdfc account to deposit cash and I don't need a higher credit limit debit card.

                          Expecting to solve my issues asap.

                          Below the attached screenshot please check and refund my 767rs

                          PFA,

                          Regards,
                          Ashish
                          HDFC Bank User
                          HDFC Bank customer support has been notified about the posted complaint.
                          Dear Customer,

                          We sincerely regret the inconvenience. This is not the experience we want you to have. Your query has been shared with the concerned team for further action. Our bank official will respond to your query on or before December 15, 2021.

                          -Zubin
                          HDFC Bank Customer Assistance
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                            D
                            Deysoumen
                            Dec 11, 2021
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                            Dear sir,

                            I am writing with this regards to my credit card bill payment. My credit card number is xxxx-xxxx-xxxx-9644. I recently received a bill of amount rs. 170000/-.

                            This is to inform you that i cannot pay this amount as my family has fallen under hard time in recent months & i lost my job and not getting job for last 2 year we borrow money from friends and relatives for surviving, so i do want to settle this in a fair and just manner so that you can have the money you deserve and we can be relieved of the burden of owing you this debt.
                            our credit card use some one
                            I can able to give 10% of my debts. If agree to settle with this amount, i shall be clearing their dues within the next 30 business days. More than 10% is not affordable for me in the present situation.

                            I am ready to settle this as soon as i get the confirmation from your side.

                            Please know that i have appreciated the patience and professionalism that your staff has given in this process, and that this correspondence has been sent. I am sincerely obliged to you for your help and corporation. Thank you.

                            Please reach out my number: [protected
                            HDFC Bank customer support has been notified about the posted complaint.
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                              A
                              Abhishek Kawad
                              from Powai, Maharashtra
                              Dec 11, 2021
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                              I want to cancel my irctc ticket pnr [protected] booking through payzapp.I try to cancel the ticket through app but ticket not able to load so I cant able to cancel it. There is bug in the app for irctc application.kindly cancel my ticket so I will get full refund.
                              HDFC Bank customer support has been notified about the posted complaint.
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                                A
                                Anamika saurabh
                                from Hyderabad, Telangana
                                Dec 11, 2021
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                                Address: Hyderabad
                                Website: HDFC bank

                                I had one credit card issued by HDFC bank.in the month of March 2020 I lost my cell phone and hence I have to change my mobile number . Since OTP is the only method to pay bill, I was unable to pay .I called customer care number the inform that since covid lockdown I am unable to update my number and they confirmed that there will be no impact but as soon as bank branch’s open, please update and pay bill,

                                In the month of October 2020, my saving account got blocked and I couldn’t withdraw any amount hence I called again customer care and asked for the solution, they told me to pay minimum due of around 3500 and my saving will be unblocked, I asked for the help from one of my friends and paid, again I called and asked but this time they said that information provided earlier was incorrect, you will have to pay full amount and about 80000 was deducted from my saving account,

                                Later in the month of November 2020, I went to branch based in Nallagandla Hyderabad and asked to block my credit card since full amount has been paid.
                                Branch manager told me that if you will not use for some days, it will automatically get block,

                                Again in the month of March 2021 I again started receiving calls with regards to clear bill amount since that time I am regeresslly trying to talk with customer care, multiple visit on branch and tried my best efforts to resolve this but no associated person had helped me to resolve.

                                I have made around 50 visit to branch and more than 100 calls to customer care and have been tried all the ways suggested by customer care asssociate

                                Please help
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  S
                                  sachinagrahari70
                                  from Hyderabad, Telangana
                                  Dec 10, 2021
                                  Resolved
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                                  Resolved

                                  Address: Shahkuti Road Hanumanpur Before Pipe Line Pushpa Niwas Mughal sarai Chandauli UP 232101

                                  Payment has been deducted from my account in October and December, I do not know how it is being deducted, I am just writing ach debit return charges, stop whatever payment is being deducted and the payment which is deducted, please send it back to my account.

                                  A/C [protected]
                                  IFSC HDFC0001891
                                  Sachin Kumar Agrahari
                                  [protected]
                                  +1 photos
                                  Jan 14, 2022
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Dec 13, 2021
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  We sincerely regret the inconvenience. We have shared your comments with the concerned team and they are looking into the matter. They will revert to you on or before December 16, 2021. We request your patience in the interim.

                                  -Zubin
                                  HDFC Bank Customer Assistance
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                                    C
                                    ChinmayAlexandro
                                    from Thane, Maharashtra
                                    Dec 10, 2021
                                    Resolved
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                                    Resolved

                                    I want transaction details for my below account with updates

                                    Aadhar card : [protected]
                                    Pan number : PPHSD1234E
                                    Account number : [protected]
                                    Credit card number : [protected]
                                    Dec 14, 2021
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Dec 13, 2021
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    We sincerely regret inconvenience. Due to security reasons and requirements by the Regulatory Authorities, we regret not being able to provide any Customer information to a third party.

                                    Kindly ask the account holder to write to us from the registered e-mail ID in HDFC Bank bank account.

                                    -Zubin
                                    HDFC Bank Customer Assistance
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                                      V
                                      vijo.jose
                                      Dec 10, 2021
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                                      Address: Suharsha Towers, Ground, Thrissur - Shoranur Rd, Thrissur, Kerala 680001

                                      I have applied for a home loan on HDFC Bank Thrissur Kerala Branch.

                                      Also submitted the required documents and application fee of 5900 rupees. After the submitted the amount and documents came to know the loan was rejected from bank side sure location feasibility.

                                      After the loan was declined raised the request for my refund amount of application fees. But the bank denied my complete refund amount and only refund 1991 rupees. As the bankside was the loan rejection am supposed to get my full refund amount.

                                      File No.[protected] VIJO JOSE[ID:[protected]] [FILE_NO:[protected]]
                                      HDFC Bank customer support has been notified about the posted complaint.
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