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2.9
Updated: Nov 26, 2025
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HDFC Bank reviews & complaints page 172

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M
m.v.ramesh Ramesh
from Hyderabad, Telangana
Nov 30, 2021
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I was applied for HDFC CREDIT CARD ([protected]) restructuring and before restructuring is processed, I fully paid total outstanding amount of 1, 87, 000/-.

I cleared all the dues in JUNE/JULY 2021 and still in CIBIL it showing total outstanding is 1, 87, 000/- due to this my loan applications are rejected by banks.

In Nov 2021 HDFC re-issued the credit card and the funny thing is that credit card is deactivated or blocked state.

When I contact the customer support they said your card is active state you can use it.

Nothing is working here my CIBIL damaged and CARD is not working.

I applied for card closure through online and it shows your account is not available for this service.

Kindly close my credit card or at least update the CIBIL.

My mobile [protected]

[protected]@gmail.com
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    U
    Upendra402
    Nov 29, 2021
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    Address: Vill semrahna post manikapur, District mahrajganj, 273305

    Dear sir/medam

    I have not given any mandate. Please resolve the issue. Screen shot of the sms is attached herewith.

    Regards

    Upendra Yadav
    Cast I'd =[protected]
    Mob, , [protected]
    +1 photos
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      C
      Call Now 9883323658
      from Nawada, Bihar
      Nov 29, 2021
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      Contact us at the other hand if you have
      HDFC Bank customer support has been notified about the posted complaint.
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        C
        Chittirai_Kumar
        Nov 29, 2021
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        Adhoc stmt chgs incl gst

        Ad hoc statement charges of ₹104 have been deducted on 29 Nov 2021 from my hdfc salary account without any information. How can a bank deduct money without any acknowledgment.

        So I need clarification from a bank or reverse my ₹104 to my account.
        Ref no. MIR[protected]
        Narration - ADHOC STMT CHGS INCL GST 181121-MIR[protected]
        Value date 29 Nov 2021

        Regards,
        Chittirai Kumar...
        +1 photos
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        R
        rautdeepak55
        Nov 29, 2021
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        Address: pune

        Hi HDFC
        I am chasing long time with hdfc customer care and even raised greviences complaint but I am not getting proper response with respect to my dispute transaction raised I need some one to call and help on my mobile number to resolve my issue on priority my complaint number is CRM case no. 16639380 please call me on urgently
        HDFC Bank customer support has been notified about the posted complaint.
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          N
          nayanvadher
          Nov 29, 2021
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          Today 29 Nov 2021 in my account 236 deducted for si fail due to insufficient balance

          I want my money in customer id ...[protected]
          +1 photos
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            P
            prajkata_padghan
            Nov 29, 2021
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            I bought product from amazon but after two days I return it to amazon.AS amazon got this product they initiate refund amount of Rs.899, but It's going to be over more that month My amount is not reflected in my bank account .The Refund Reference Number for the transaction is[protected]. Please credit my amount asap. I already gave application in bank regarding this on 22 Nov 2021.
            HDFC Bank customer support has been notified about the posted complaint.
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              S
              Shirish kumar jaijn
              Nov 29, 2021
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              Address: OPPOSITE LBS SCHOOL GHATOL, DISTRICT BANSWARA

              Dear sir / madam,
              i took loan for my car from hdfc bank and i never asked bank or gave any request for credit card but bank issued my credit card without my consent and i contacted bank manager who told me may be i received call from bank but never i received any call or i gave permission to bank and also i ask for proof
              they issued insurance on my credit card and premium for same got deducted from my credit card
              please help me due to this issue my cibil score getting low
              and help me to get refund for unwanted charges from bank
              HDFC Bank customer support has been notified about the posted complaint.
              View replies
              Dear Customer,

              At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

              -Anay
              HDFC Bank Customer Assistance
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                N
                Nimilya reddy
                Nov 29, 2021
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                Address change

                Hi

                I have applied for hdfc credit card and it has dispatched to my previous office address even after changing the mailing address to my current address. Please update credit card delivery address to my residence address.

                Currently card is with blue dart company.
                I have contacted the blue dart to deliver this card at my residence but they are denying and told to contact the bank. If the bank sends them...
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                M
                Mahesh50505
                from Surat, Gujarat
                Nov 29, 2021
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                Address: F-6, VIP Plaza, near Shyam mandir, VIP Road, Surat

                Today i have download my statement and i found two entery Debited in my Statement Which is not correct

                Date : 17/11/2021
                Description : OFFUS EMI, PRIN NB:02, [protected] (Ref# 09999999981117008013122)
                Amount : 1, 384.96

                Date : 17/11/2021
                Description : OFFUS EMI, INT NBR:02, [protected] (Ref# 09999999981117008013130)
                Amount : 195.79
                HDFC Bank customer support has been notified about the posted complaint.
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                  I
                  IshitaM01
                  from Mumbai, Maharashtra
                  Nov 29, 2021
                  Resolved
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                  Resolved

                  My mobile app hasn't been working properly for the last few weeks. On repeatedly contacting the bank, the have re-routed me to multiple people or teams each time, with no satisfactory resolution. I'm not able to do basic banking functions and all my work is stuck. This is really disappointing for such a bank. Will not sign up for any more services or have my accounts here.
                  Dec 31, 2021
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Nov 30, 2021
                  HDFC Bank Customer Care's response                   Dear Customer,

                  We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                  -Anay
                  HDFC Bank Customer Assistance
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                    K
                    kanth510
                    Nov 29, 2021
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                    I initiated a payment of 8000 Rs. on 29 November 2021 through the hdfc mobile app, I then received this message, "UPDATE: Your money transfer of INR 8000.00 on 29-11-21 timed out due to technical reason. (IMPS Ref No.[protected]. Not you? Call xxxxxxxxxxx"
                    HDFC Bank, please look into this problem. can you refund my amount back.
                    HDFC Bank customer support has been notified about the posted complaint.
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                      K
                      Krish_2988
                      from Chennai, Tamil Nadu
                      Nov 29, 2021
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                      Payzapp amount deducted from HDFC Debit card but not added to payzapp wallet

                      Address: Chennai

                      Please look into below issue.

                      I have loaded 4213 rs into my PayZapp wallet from my HDFC Debit card and have seen the failure message after this. I see that the amount is debited from my card but is not reflecting on the payzapp wallet balance and also could not see the update in the recent transactions.

                      I need my money to be loaded on payzapp wallet or should be refunded to my HDFC Debit card.

                      I...
                      +3 photos
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                      S
                      Shaishav Desai
                      Nov 29, 2021
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                      Address: BESIDES TAPAS NAGAR, Near New LP Savani School, Palanpor Canal Road

                      I have claimed the received gift voucher - https://prnt.sc/20y4dzp. But I have not received the ordered coupons yet.

                      Kindly look into this at the earliest.
                      HDFC Bank customer support has been notified about the posted complaint.
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                        A
                        Ankit282k
                        Nov 29, 2021
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                        I was placing an order on zara india online on 28th Nov 2021 and had opted for payment via upi.
                        I then did the payment through google pay for which zara had used citrus payment gateway.
                        I did the transaction via [protected]@okhdfcbank and money got debited from my account but zara did not received the amount. Transaction id[[protected]]
                        So zara cancelled the order from their side as it keep pending
                        I haven’t been initiated a refund.

                        Kindly check my concern and give me refund of my money at the earliest.
                        +1 photos
                        HDFC Bank customer support has been notified about the posted complaint.
                        View replies
                        Hi,

                        We regret the inconvenience caused. Your transaction with Citrus Txn ID UPI[protected]
                        processed on[protected] for Rs. 4590 was a failed transaction. The amount has been refunded to your source account on[protected] and shall reflect in your account within 7 to 10 working days (excluding Saturday, Sunday, and bank holidays) from the date of refund.

                        Feel free to write to us if any other information is required.

                        Regards,
                        Citrus Support Team
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                          D
                          DhivyaChennai
                          Nov 29, 2021
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                          Address: Chennai

                          I am a HDFC customer for years. I was offered preapproved credit card on my net banking. So I’ve applied for it. I didn’t get any calls or messages from HDFC. But suddenly one day I got a mail saying my application is declined. Now I am not able to apply again. I have my salary account with HDFC and I’ve a very good credit score too. Being a preapproved card, I don’t see any valid reason for the decline. I need proper reason on what went wrong.

                          Application reference number : 21J[protected]S1
                          HDFC Bank customer support has been notified about the posted complaint.
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                            A
                            Akash Buktare
                            from Aurangabad, Maharashtra
                            Nov 28, 2021
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                            Please Refund My Money There is not any reason for Holding my Amount
                            This is so urgent because my work is stopped due to this holding

                            Funds on Hold
                            Account Number: [protected]
                            As on Date: 28 Nov 2021
                            Amount Held By
                            HDFC Bank (for MiREVENUE HOLD THROUGH GEFU): ₹1, 276.87

                            Transaction Date : 25/11/2021

                            Mobile No. : +91-[protected]

                            Give me refund as soon as possible
                            +1 photos
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                              H
                              Hari0107
                              Nov 28, 2021
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                              Address: Kanpur

                              ACH Debit mandate registered for Rs. 35000.00 /- with frequency ADHO in HDFC Bank A/c No.XXXXXXXXX93297 for Razorpay software pvt ltd with UMRN No.HDFC[protected].
                              HDFC Bank customer support has been notified about the posted complaint.
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                                J
                                Jitesh S Jain
                                Nov 28, 2021
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                                Not received cash back of iPhone 12 mini purchased from Pune. Laptech Solution Pvt Ltd vide invoice no [protected] dated 15/12/2020. Purchased with Hdfc debit card.
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  M
                                  Mohey
                                  from HYDERABAD, Andhra Pradesh
                                  Nov 28, 2021
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                                  From 21/10/2021 till now I waiting to open NRI account, all papers as submitted, every time I visit home branch they asking me to wait another week, kindly help, i have tatkal acknowledgment receipt.
                                  HDFC Bank customer support has been notified about the posted complaint.
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