HDFC Bank Complaints & Reviews

Respected Sir/Mam,
This is regarding wrongly charges imposed on my personal loan at the time of maturity by HDFC Bank, without any prior intimation verbal & documented.
Every month I paid my loan EMI as informed by customer care person before date via internet banking NEFT. On last EMI, I got to know that HDFC bank charged amount of Rs. 12000 as EMI bouncing charges for 20 EMI's. However, I paid all my EMI' on time and never received any communication from bank regarding bounced EMI. I raised the issue with bank and now its been a month but no resolution provided yet.
Only answer received is to pay pending 501 Rs., then we will talk about remaining bounce charge amount.
I am not only single person who faced such behaviour by HDFC bank there are many more. I posted my story on social media, on comments there are many sufferor.
So, its my humble request you to kindly take strict action on this to stop such cheating by HDFC bank.

Your's Sincerely,
Nandita Gupta

1. My credit card is showing a charge from last 3 month i.e March, April and May month.

Other charges as follows:
20/03/2022 offus emi, prin nb:01, [protected] (Ref# 09999999980320004676766) 1, 776.72
20/03/2022 offus emi, int nbr:01, [protected] (Ref# 09999999980320004676774) 370.48

20/04/2022 offus emi, prin nb:02, [protected] (Ref# 09999999980420004876075) 1, 806.33
20/04/2022 offus emi, int nbr:02, [protected] (Ref# 09999999980420004876083) 255.37

20/05/2022 offus emi, int nbr:03, [protected] (Ref# 09999999980520005079551) 225.26
20/05/2022 offus emi, prin nb:03, [protected] (Ref# 09999999980520005079544) 1, 836.44

What is this charge? I want this to be reversed.

2. Apart from the above, i always used to pay the maximum balance . This is a very deceptive manner of charging interest.

How can such deceptive practice be carried out? I want these charges reversed.

From past few weeks I am unable to add the beneficiaries, as I am unable to add the ifsc code, as they are not pulling up in the search bar I always see no results found. How to resolve it?

HDFC Bank — there is a memo present on the debit account

I changed my address on . I did it by visiting nearest branch (Ravet) on about 15th of April 2022. First i received message your address is updated on 22nd April. But then on May 4th 2022, I received message from HDFC Bank.

The Address change letter for HDFC Bank customer ID XXXXX351 has been undelivered. Please visit your nearest bank branch urgently to avoid a block on your account.

Every since I received this message my account blocked (ATM & Net Banking activities)

I visit to nearest nearest HDFC Bank, they told me to re initiate address change request. on May 9th 2022. I have submitted another request for address change. A CPV was initiated. The third party person came for verification on 18th May.
After that the bloack is still present.

First of all, the Ravet HDFC branch team misguided me with procedure for address change. The undeliverable letter has not been traced at all. The second Address change request was processed and there is still no resolution. The branch manager says that your account is "account open regular". But atm and netbankimg are still not working.
How many days will take to activate this blocked account. This is my primary account that also gets credited with salary.

2 weeks (07/05/2022) back i visited bank to close my account but still now they are not close, when i asked them they are saying staff not there.

An amount of Rs.1049.17 has been deducted from my account due to loan related issue. Please refund the amount as soon as possible. I am paying an EMI of 11894/- every month for my personal loan. Only 2 rupees was short at the time of deduction which is also I paid eventually and still charged me Rs. 1049.17 as a bouncing charge. This is outrageous and too much to handle. So please kindly reverse it.

Dear team,
Hdfc bank has put on hold an ammount of Rs.3604.16₹ by mi revenue hold through gefu for no reason or may be misleading. I have already emailed them for this issue bit haven't get any response from them.
I request you to take initiative steps for refund my money. In this current crisis situation me and my family are are in no income stage, we don't have that economical condition for paying such unknown ammounts without getting any information about it.
A/c type: salary zero a/c
Branch : hdfc bank, merta city, Rajasthan
Ifsc: HDFC0002670
A/c no: [[protected]]
So kindly requesting you for refund the amount ASAP. Take an initiative look into this issue.
Thanks & Regards,
Ajay singh

This is regarding my HDFC account being locked from the past 4 Days. After login into Net-banking, I’m not able to perform any transaction, even not able to see the statement. It's showing error "There is a low severity memo present on the credit account. There is a low severity memo present on the Debit account. There is a memo present on the Debit account."

Not sure what's the delay to lift-up the lock as I'm really frustrated on chasing the same. All my transaction are pending and even some of the auto-pay have already rejected. I had shared with home branch. That it will be resolved in 4 hours but today is 4th day and still facing the same issue. I don’t think there is any proper coordination among the HDFC internal department as the associate mentioned that she updated concern department to lift-up the lock and followed-up with them several times but still they have not entertained the request and no one is able to lift-up the lock as of now.

I never thought this kind of customer service from HDFC bank as I have this account from the past 10 years and this is my worst experience ever and I lost trust which I have with HDFC bank till the date. If I’m not able to do any transaction and the account is idle then what’s the use of it. If the issue is not getting resolved soon, I’m going to explore the other option.

I have called multiple times to delivery person, they are so rude and for a week they are not giving my cheque book even it is reached to my location, as i have raised it the request on 9th of may 2022

AWD number: [protected]

I have opened digital account on 26th April. They did video KYC but that wasn't successful. They asked me to visit branch. I visited branch and submitted the documents on 3rd May. But still they did not get any KYC. I get the KYC mails and CKYC still they are saying no KYC is done. I called customer care and visited branch 3 times but nobody helped me. Even their customer care service are so rude that they don't even answer properly and abuses customers. Now I wanted to close my account as there is no use of account without debit card and checkbook. Now they are saying that they cant close my account because KYC is not done. They gives such a pathetic answers. If they will not close my account this will affect my CIBIL score as well. Also they should not open the account i[censored]ntil KYC is completed.

I don't know what to do they are not doing KYC also and they are not closing my account without KYC as well.
My details are as follows:

Account--[protected]
customer id:[protected]
Contact Number: [protected]

Following is the mail I got for KYC as well. Please find in attachment.

Branch is as follows:

IFSC Code HDFC0003873
Address HDFC BANK LTD F128 SITAPURA INDUSTRIAL AREA JAIPUR RAJASTHAN 302022

Hi,
I am soumya ananda ghadai, from Odisha my savings bank has been blocked for no apparent reason all i got was this message:
"Dear MR. SOUMYA ANANDA GHADAI, Welcome Letter for A/c XXXXXXXXXX1477 has returned undelivered. Due to this, account has been blocked. Please visit your Branch to help us assist you"

Like seriously? No calls/messages no intimation regarding this and I don't even know what that welcome letter is supposed for as i got mine already. On the same day i opened my account.
The bank staff are such utter useless too.

HDFC i need a reason why is it happening? Is this a joke? And is this what your bank is based on?

I applied for credit card but without any reason they have declined the application

Hi team,

I am not getting on time, getting very late(taking more than 20 minutes time).

Need your immediate help on this.

Hi HDFC Bank, Your blue dart courier partner not delivering my cheque book at permanent address, Every day i am getting message that out for delivery but they are not connecting to me not to attempt to deliver.
Its important for me because i have not any cheque book. I have require urgent basis.
Please connect to blue dart and try to delivery my cheque book on time.
Tracking id: [protected]

Last one month my payment on hold .this amount is Rs-7205 please clear this amount and refund my money
Ac-50100****64610
Ifsc-hdfc0009689
Vikash kumar

Hi Sir,
I did a Airtel prepaid recharge in Airtel ThanksApp via HDFC netbanking gateway. And amount Rs.437/- debited from my HDFC account. But Recharge was not successful & not happened in Airtel. Please revert back the amount for this unsuccessful transaction. find attched transaction details as attachment.

My transaction details:
Transaction ref. no:[protected]
date: 09 May 22
Amount: Rs.437/-

Thanks in Advance for your early response...
M. Jayakumar.
[protected].

Collect id -HDF51DC925456F5417DA0E7EA3BDCBE57AB

Transection id-T2205181232438653045916

Date - 18/05/2022

Sir I purchase a new car Tata Tiago of 620000/- lac. I finances/borrow a loan form hdfc bank of 476000/- lac. Now my emi 5 bounce alternate and I surrender a car to bank but I told to Branch manager Mr. H. Rajendra to released my car I pay the overdue amount. But Mr. Rajendra ([protected])
from car collection at Anand. Gujarat. Told me the amount of 143000/- to free the car. He told me to pay 5 emi advance the i release the car. Dear sir I got too much loses if car got OCTION.

Pls resolve the problem as soon as possible you can.

Mo. [protected]

Another refund I still haven't received but was provided RRN no. for is,

RRN no. - 20220223111212801300168259397211079.

this refund was done because I canceled my Zomato membership on 23rd February 2022

Got a refund with an ARN number but did not the amount was not credited to my account.

ARN no.[protected]

ARN no.[protected]

ARN no.[protected]