Claimed

HDFC Bank Complaints & Reviews

2.9
Updated: Nov 26, 2025
Complaints 32872
Resolved
18415
Unresolved
14457
Contacts

File a complaint to HDFC Bank

Having problems with HDFC Bank?

File a complaint and get it resolved by HDFC Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

HDFC Bank reviews & complaints page 167

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
R
rameshqq
from Hyderabad, Andhra Pradesh
Dec 12, 2021
Report
Copy

Stupid bank blocked my internet banking, I don't have cheque books and my debit card is not working.
I need to pay medical bills of my close relative.
They asked me to visit branch for resolving issue when I went they are clueless above that they are trying to sell Insurance products while I'm in agony such pathtletic people
HDFC Bank customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    M
    Mannu4843
    Dec 11, 2021
    Report
    Copy

    My salary account in hdfc bank but in December month total 1091 rs debit
    2 times narration ach auto debit return charges pls i request to refund this amount and stop ach debit.what is the procedure yo refund my amount
    HDFC Bank customer support has been notified about the posted complaint.
    Attached image

    Ach debit transaction - Comment #3930910 - Image #0
    Helpful
    Found this helpful?
    1 Comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      sunildhurve
      Dec 11, 2021
      Resolved
      Report
      Copy
      Resolved

      Hold fund

      HDFC Bank — Application for refund which mi revenue hold through gefu

      Hdfc bank has put on hold an ammount of Rs.687 by mi revenue hold through gefu for no reason or may be misleading. I have already emailed them for this issue bit haven't get any response from them.
      I request you to take initiative steps for refund my money. In this current crisis situation me and my family are are in no income stage, we don't have...
      +1 photos
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy
      M
      mohammed_irshad
      from Chennai, Tamil Nadu
      Dec 11, 2021
      Resolved
      Report
      Copy
      Resolved

      Hi,
      Could you please tell me whether the DSA (with FAKE HDFC ID CARD) is authorized to visit customer's home for the payment collection?
      On a daily basis i am getting almost 15 calls from different no.s and i am saying the same reply to every one. So, here my concern why am i getting so much calls though i have updated the status.
      So these are the no.s from which i am getting calls on a daily basis to pay my minimum due.
      And due to above scenario i have literally got frustrated. Now i am good to go by legally to handle this so i have reached local police station with my lawyer and given a complaint and provided all the documents (calls list, recordings and person visited details).
      Hence, request you to inform your legal team to call me back to get this resolved, until then i shouldn't get any calls from neither of any (Collection team / DSA).

      Murugesh [protected]
      [protected]
      [protected]
      [protected]
      [protected]
      [protected]
      [protected]
      [protected]
      [protected]
      [protected]
      [protected]
      [protected]
      [protected]
      [protected]
      [protected]
      [protected]
      [protected]
      [protected]
      [protected]
      [protected]
      [protected]
      [protected]
      [protected]

      Below details for your reference,

      - Card no. [protected]
      - Card Holder name: MOHAMMED IRSHAD
      - Contact no. +91 [protected]
      - Contact email: [protected]@yahoo.com
      - Last purchase amount: 1, 00, 000
      - Minimum due amount: 6, 456
      - Minimum due not paid since: Nov'21 & Dec'21
      - Whatsapp message screenshot: Attached

      Thanks,
      Mohammed Irshad
      +30 photos
      Jan 15, 2022
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Dec 13, 2021
      HDFC Bank Customer Care's response
      Dear Customer,

      Sincerely regret the inconvenience caused. Kindly note that, you may connact our debt management executives at[protected] for further assistance regarding your query.

      -Zubin
      HDFC Bank Customer Assistance
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        M
        mohammed_irshad
        from Chennai, Tamil Nadu
        Dec 11, 2021
        Resolved
        Report
        Copy
        Resolved

        Hi,
        Could you please tell me whether the DSA is authorized to visit customer's home for the payment collection?
        On a daily basis i am getting almost 15 calls from different no.s and i am saying the same reply to every one. So, here my concern why am i getting so much calls though i have updated the status.
        So these are the no.s from which i am getting calls on a daily basis to pay my mininum due.
        And due to above scenario i have literally got frustuated. Now i am good to go by legally to handle this so i have provided all the documents(calls list and person visited details) to my lawyer to proceed further.
        Hence, request you to inform your legal team to call me back to get this resolved, until then i shouldnt get any calls from neither of any (Collection team / DSA).

        Murugesh [protected]
        [protected]
        [protected]
        [protected]
        [protected]
        [protected]
        [protected]
        [protected]
        [protected]
        [protected]
        [protected]
        [protected]
        [protected]
        [protected]
        [protected]
        [protected]
        [protected]
        [protected]
        [protected]
        [protected]
        [protected]
        [protected]
        [protected]

        Below details for your reference,

        - Card no. [protected]
        - Card Holder name: MOHAMMED IRSHAD
        - Contact no. +91 [protected]
        - Contact email: [protected]@yahoo.com
        - Last purchase amout: 1, 00, 000
        - Minimum due amount: 6, 456
        - Minimum due not paid since: Nov'21 & Dec'21
        - Whatsapp message screenshot: Attached

        Thanks,
        Mohammed Irshad
        Jan 14, 2022
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Dec 14, 2021
        HDFC Bank Customer Care's response
        Dear Customer,

        We sincerely regret the inconvenience caused. We request you to DM your contact number and email id as maintained in the credit card account to enable us assist you.

        -Zubin
        HDFC Bank Customer Assistance
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          A
          ashishsharmaaiet
          from KHARAGPUR, Bihar
          Dec 11, 2021
          Report
          Copy

          Address: H/NO-315/526 W/NO-10 VILL-DHEKIA MALANCHA ROAD, NEAR-YUBA SANGHA CLUB

          Hi Team,

          Name: Ashish Sharma
          Account Number: [protected]

          I would like to make a complaint regarding the hdfc bank debit card annual fee on my account. They deducted 767rs from my bank account without my notice.

          I am using hdfc bank debit card. I had never requested hdfc bank executives for debit card and they did not inform me about the debit card annual fee during the creation of the bank account.

          I want a full refund now of 767rs.

          And by the way, what is happening in HDFC bank? Have you ever known how critical to gain a single pie of it, I am struggling to get a better job and a better salary and you guys are deducting my amount like anything, during corona that amount (767rs) is very much needed to me.

          For a long I am using this bank and having numerous transactions, so please sincerely request you kindly refund the amount.
          I use hdfc account to deposit cash and I don't need a higher credit limit debit card.

          Expecting to solve my issues asap.

          Below the attached screenshot please check and refund my 767rs

          PFA,

          Regards,
          Ashish
          HDFC Bank User
          HDFC Bank customer support has been notified about the posted complaint.
          Dear Customer,

          We sincerely regret the inconvenience. This is not the experience we want you to have. Your query has been shared with the concerned team for further action. Our bank official will respond to your query on or before December 15, 2021.

          -Zubin
          HDFC Bank Customer Assistance
          Helpful
          Found this helpful?
          1 Comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            D
            Deysoumen
            Dec 11, 2021
            Report
            Copy

            Dear sir,

            I am writing with this regards to my credit card bill payment. My credit card number is xxxx-xxxx-xxxx-9644. I recently received a bill of amount rs. 170000/-.

            This is to inform you that i cannot pay this amount as my family has fallen under hard time in recent months & i lost my job and not getting job for last 2 year we borrow money from friends and relatives for surviving, so i do want to settle this in a fair and just manner so that you can have the money you deserve and we can be relieved of the burden of owing you this debt.
            our credit card use some one
            I can able to give 10% of my debts. If agree to settle with this amount, i shall be clearing their dues within the next 30 business days. More than 10% is not affordable for me in the present situation.

            I am ready to settle this as soon as i get the confirmation from your side.

            Please know that i have appreciated the patience and professionalism that your staff has given in this process, and that this correspondence has been sent. I am sincerely obliged to you for your help and corporation. Thank you.

            Please reach out my number: [protected
            HDFC Bank customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              A
              Abhishek Kawad
              from Powai, Maharashtra
              Dec 11, 2021
              Report
              Copy

              I want to cancel my irctc ticket pnr [protected] booking through payzapp.I try to cancel the ticket through app but ticket not able to load so I cant able to cancel it. There is bug in the app for irctc application.kindly cancel my ticket so I will get full refund.
              HDFC Bank customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                A
                Anamika saurabh
                from Hyderabad, Telangana
                Dec 11, 2021
                Report
                Copy

                Address: Hyderabad
                Website: HDFC bank

                I had one credit card issued by HDFC bank.in the month of March 2020 I lost my cell phone and hence I have to change my mobile number . Since OTP is the only method to pay bill, I was unable to pay .I called customer care number the inform that since covid lockdown I am unable to update my number and they confirmed that there will be no impact but as soon as bank branch’s open, please update and pay bill,

                In the month of October 2020, my saving account got blocked and I couldn’t withdraw any amount hence I called again customer care and asked for the solution, they told me to pay minimum due of around 3500 and my saving will be unblocked, I asked for the help from one of my friends and paid, again I called and asked but this time they said that information provided earlier was incorrect, you will have to pay full amount and about 80000 was deducted from my saving account,

                Later in the month of November 2020, I went to branch based in Nallagandla Hyderabad and asked to block my credit card since full amount has been paid.
                Branch manager told me that if you will not use for some days, it will automatically get block,

                Again in the month of March 2021 I again started receiving calls with regards to clear bill amount since that time I am regeresslly trying to talk with customer care, multiple visit on branch and tried my best efforts to resolve this but no associated person had helped me to resolve.

                I have made around 50 visit to branch and more than 100 calls to customer care and have been tried all the ways suggested by customer care asssociate

                Please help
                HDFC Bank customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  S
                  sachinagrahari70
                  from Hyderabad, Telangana
                  Dec 10, 2021
                  Resolved
                  Report
                  Copy
                  Resolved

                  Address: Shahkuti Road Hanumanpur Before Pipe Line Pushpa Niwas Mughal sarai Chandauli UP 232101

                  Payment has been deducted from my account in October and December, I do not know how it is being deducted, I am just writing ach debit return charges, stop whatever payment is being deducted and the payment which is deducted, please send it back to my account.

                  A/C [protected]
                  IFSC HDFC0001891
                  Sachin Kumar Agrahari
                  [protected]
                  +1 photos
                  Jan 14, 2022
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Dec 13, 2021
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  We sincerely regret the inconvenience. We have shared your comments with the concerned team and they are looking into the matter. They will revert to you on or before December 16, 2021. We request your patience in the interim.

                  -Zubin
                  HDFC Bank Customer Assistance
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    C
                    ChinmayAlexandro
                    from Thane, Maharashtra
                    Dec 10, 2021
                    Resolved
                    Report
                    Copy
                    Resolved

                    I want transaction details for my below account with updates

                    Aadhar card : [protected]
                    Pan number : PPHSD1234E
                    Account number : [protected]
                    Credit card number : [protected]
                    Dec 14, 2021
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Dec 13, 2021
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    We sincerely regret inconvenience. Due to security reasons and requirements by the Regulatory Authorities, we regret not being able to provide any Customer information to a third party.

                    Kindly ask the account holder to write to us from the registered e-mail ID in HDFC Bank bank account.

                    -Zubin
                    HDFC Bank Customer Assistance
                    Helpful
                    1 other people found this review helpful
                    1 found this helpful
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      V
                      vijo.jose
                      Dec 10, 2021
                      Report
                      Copy

                      Address: Suharsha Towers, Ground, Thrissur - Shoranur Rd, Thrissur, Kerala 680001

                      I have applied for a home loan on HDFC Bank Thrissur Kerala Branch.

                      Also submitted the required documents and application fee of 5900 rupees. After the submitted the amount and documents came to know the loan was rejected from bank side sure location feasibility.

                      After the loan was declined raised the request for my refund amount of application fees. But the bank denied my complete refund amount and only refund 1991 rupees. As the bankside was the loan rejection am supposed to get my full refund amount.

                      File No.[protected] VIJO JOSE[ID:[protected]] [FILE_NO:[protected]]
                      HDFC Bank customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        K
                        KS2222
                        Dec 10, 2021
                        Report
                        Copy

                        Refund was processed by Macarron.in on 22-Nov-2021 and has shared the ARN number. The refund has not been reflected in credit card unbilled transactions. Please help
                        HDFC Bank customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          R
                          Rushikeshd
                          from Pune, Maharashtra
                          Dec 10, 2021
                          Report
                          Copy

                          Hello,
                          My credit card statement showing deduction of this amount for this month.
                          OFFUS EMI, PRIN NB:01, [protected] (Ref# 09999999981123001479641) 1, 633.15
                          OFFUS EMI, INT NBR:01, [protected] (Ref# 09999999981123001479658)
                          HDFC Bank customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            Z
                            zakir arts
                            Dec 10, 2021
                            Report
                            Copy

                            Address: karimnagar

                            Iam having passion plus bike 2005 it is fininced by scenturion bank sec branch hyderabad i need noc to transfer on my name but as my information the bank is merged with hdfc please provide me the procedure to make my transfer possible soon
                            HDFC Bank customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              G
                              gnaneshp
                              from puttur, Andhra Pradesh
                              Dec 10, 2021
                              Report
                              Copy

                              Address: HDFC karapakam branch, omr, chennai.

                              I have not received PPF welcome kit after opening the account. I have called customer care, but they have asked me to go to bank.
                              HDFC Bank customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                P
                                ponduri vinay
                                from Hyderabad, Andhra Pradesh
                                Dec 10, 2021
                                Report
                                Copy

                                Address: Khammam Gandhi chowk branch

                                Plz release my money back
                                emergency
                                that is my salary account
                                how can you hold my money
                                +1 photos
                                HDFC Bank customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  Y
                                  yashad sharma
                                  Dec 9, 2021
                                  Report
                                  Copy

                                  Payment failed amount not received in my wallet

                                  I have done 4 transactions of Rs.474/-, Rs.1499/-, Rs.1499/-, Rs.314/-
                                  TOTAL Rs.3786/- through payzapp QR code for Amazon Delivery payment, as payment was failed at same time from Amazon side and in payzapp application showing that payment status SUCCESS but it was failed multiple times on Amazon side. And it is still not refunded to wallet of payzapp, And payzapp transactions showing payment success. Please help me in this matter....
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy
                                  A
                                  a@m@n
                                  Dec 9, 2021
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  Hello sir,

                                  This is in reference to the transaction made in my account under the header of depository charges; without any intimidation by the hdfc bank.

                                  Kindly be informed that an amount of Rs 691.66/- deducted from my salary account on 09th Dec 2021 under the name of depository charges OCT-2021. Even before this many times these charges have been deducted from my account.

                                  Initially when we did not have demat account they forced us to create one without intimating us that they are going to charge annual fees and i received the call earlier from customer care i also speak him deny of this service. Now all of a sudden they have charged rs 691.66/-.. This is very bad and disappointing. And i have never used the demat account till now.. If i call the customer care they will not have answers. And they will not communicate that they are charging. I want refund of all my depository charges till now.

                                  Please do the needful as earliest.
                                  +1 photos
                                  Dec 9, 2021
                                  Complaint marked as Resolved 
                                  My account no. is 50100382612727. Please solved my problem as soo as possible.
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Helpful
                                  1 other people found this review helpful
                                  1 found this helpful
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    J
                                    Jaladi Vijayakumar
                                    Dec 9, 2021
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    My voided transaction with Clove dental hospital Kondapur, Hyderabad on 25.11.2021 of 20000 rupees through their swiping machine.they are given to me a viod sale receipt for the refund amd said thet it will be credited with in 2/3 working days. But the amount was not refunded in my bank account. It has been more than 14 days that I haven't received any kind of refund.i have contacted them for the issue I have facing, they are said that we forward4 to IT team but I don't get any further confirmation and refund.

                                    Please look into the matter as soon as possible and get my money refunded.

                                    I have attached the copy of the voided transaction receipt.
                                    +1 photos
                                    Jan 14, 2022
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Dec 10, 2021
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                    -Anay
                                    HDFC Bank Customer Assistance
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit