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HDFC Bank Complaints & Reviews

2.9
Updated: Mar 24, 2026
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HDFC Bank reviews & complaints page 165

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R
Rohan Kambli
Dec 28, 2021
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Your website sucks big time. Not able to add beneficiary because your IFSC code lookup functionality is broken and doesnt give results for IFSC code entered. Search look up is not working ofr HDFC bank as well. Pathetic non user friendly website developed.
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    breven dcunha
    Dec 28, 2021
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    My name is Breven Dcunha. I have a NRI account with HDFC bank. As I am a seafarer due to covid i was home for 1 and a 1/2 year. Hdfc bank has charged me AMB fees over my account and has generated a negative balance of Rs. 6400/-. As per RBI guidelines and annexure point 6 bank cannot charge me negative balance. I called them up to waive the charges but they weren't helpful. Please help me with my issue.
    HDFC Bank customer support has been notified about the posted complaint.
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      M
      Mehul Rathi
      Dec 27, 2021
      Resolved
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      Resolved

      Address: HDFC Akola

      Pathetic customer service!!
      While opening the account the sales rep would call you 100 times, and once the account is open they don't bother to resolve your issue.

      Madhav from HDFC Tapadia Nagar, Akola have not been able to open an NRE/NRO account for me from last 3 months and is giving excuses all the time.
      They did a mistake by entering incorrect details on my wife's account while opening bank account and they want us to visit the branch from overseas to resolve this issue. And we cannot use the account for any transaction.
      Jan 30, 2022
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Dec 28, 2021
      HDFC Bank Customer Care's response
      Dear Customer,

      At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

      -Anay
      HDFC Bank Customer Assistance
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        S
        Sir Auditor
        Dec 27, 2021
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        Address: YOUR NEIGHBOURHOOD SHARING SAME WALLS

        PLEASE REACH THIS NOTE TO THE CHAIRMAN / OWNER:

        Since last two years, complaints were lodged and repeatedly requested for correcting and stopping heavy noise raised by your backyard chimneys, generators and exhaust plants. It is appreciated that over a period, this was addressed and resolved by your management and except the noise is now occassional. BUT THE BACKYARD PORTION OF YOUR MALL IS NOW DUMPED WITH ALL FILTH AND SCRAP ITEMS AND CONTINUOUSLY MAKING HITTING, DRILLING, SCRATCHING NOISES THROUGH OUT THE DAY AND EVEN IN LATE NIGHTS AROUND 2 AM 3 AM ETC. TO BE SPECIFIC. THIS IS FACT AND NO EXAGENRATION PLEASE NOTE. NEXT TO YOU IS LARGE SIZE HOSPITAL AND TALL RESIDENTIAL TOWER ALL CALLING FOR SILENCE ZONE, SOCIAL DISCIPLINE, ETHICS AND SCIENTIFIC MANAGEMENT OF YOUR BUSINESS. REQUESTING IMMEDIATE CORRECTIVE ACTION AND RESOLUTION FROM VIVIANA TOP MANAGEMENT . KIND REGARDS.
        HDFC Bank customer support has been notified about the posted complaint.
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          from Gurugram, Haryana
          Dec 27, 2021
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          It’s been more than a month now but did not receive any welcome it. Even visited sector 4 Gurgaon, Haryana branch. But still nothing received
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            D
            Deeksha03
            Dec 27, 2021
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            Hello Sir,

            I forgot the pin of my food plus card,
            I tried to reset through online, but i don't remember my user id/password.
            Could you please give further assistance on the above issue.

            Card no: ending in 3171

            Thankyou
            HDFC Bank customer support has been notified about the posted complaint.
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              K
              Kane Lazarus
              Dec 27, 2021
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              Address: Bangalore, India

              Hello, I have been charged an amount of ₹3091 on my Hdfc account and it says MiRevenue hold through GTFU. When asked customer service they have not given me an reason for the charges. It is my account and any automated transaction that goes from my account without my authority should be explained by the bank. Please explain and reverse.
              HDFC Bank customer support has been notified about the posted complaint.
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                V
                Vishy007
                Dec 25, 2021
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                Address: Talab tillo Jammu

                This bank is deducting 18 INR per quarter without telling me or informing and today I came to know more than 800 is deducted from my account for depository fee for which I am not aware.Give me my money back otherwise I will stop using hdfc and through your cards too after taking my money.
                You guys should at least tell customer or ask customer for any kind of service.
                Don't make payments by your self.
                HDFC Bank customer support has been notified about the posted complaint.
                Dec 25, 2021
                Updated by Vishy007
                No response
                Dec 25, 2021
                Updated by Vishy007
                Why it is automatically resolved without giving explanation
                Verified Support
                Dec 27, 2021
                HDFC Bank Customer Care's response
                Dear Customer,

                We sincerely regret the inconvenience. We are looking into your emails and will revert to you on or before December 29, 2021. We appreciate your cooperation and patience in the interim.

                -Zubin
                HDFC Bank Customer Assistance
                Dec 27, 2021
                Updated by Vishy007
                Ok will wait for your positive response .I hope you will return my money
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                  M
                  M K Nagaraj
                  Dec 25, 2021
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                  Address: https://v1.hdfcbank.com/assets/popuppages/netbanking.htm

                  Hi..,
                  I had cancelled an order in Amazon. I got an message stating " Ur transaction on HDFC Bank DEBIT/ATM Rs. 17499 has been credited/reversed by AMAZON " But when I check the same in my account it's not reflecting there. I am very much tensed.. and in a panic state... I don't know what to do. Please I need help in this regard
                  HDFC Bank customer support has been notified about the posted complaint.
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                    S
                    sanjar arsalan
                    Dec 25, 2021
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                    My account is showing 5.90rs on hold as MI REVENUE THROUGH GEFU, may i know why that is in hold..[protected] is my account number
                    HDFC Bank customer support has been notified about the posted complaint.
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                      A
                      Abhishek111111111111111
                      Dec 25, 2021
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                      Resolved

                      I made a transaction of rupees 730.80 on 21/12/2021 and the money got debited from my account but later the merchant said its a void sale and gave me void sale recipt of hdfc and said refund will be completed within 3-4 days and till now i got no refund
                      So okease resolve my issue
                      Feb 1, 2022
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Dec 26, 2021
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                      -Preethi
                      HDFC Bank Customer Assistance
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                        R
                        ravi.1409
                        from Mundi, Madhya Pradesh
                        Dec 25, 2021
                        Resolved
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                        Resolved

                        Dear sir,
                        I am ravi Prakash sahu, my hdfc bank account number is [protected], branch Code- 1454, branch city- Raigarh Chhattisgarh, I talk to bank person to several times for downgrading my saving max account to Basic Savings Bank Deposit Account because due to some financial problem I am unable to maintain 25000, but they refuse to take my request and several time welcome desk manager Ayushi singh told me that branch manager not present, please solve my problem, I am having urgent financial need.
                        Jan 5, 2022
                        Complaint marked as Resolved 
                        Issue not resolved till the time.
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Dec 27, 2021
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        Apologies for the inconvenience caused. we are working on your concern vide Ref ID:[protected] and will revert to you by December 30, 2021.

                        -Zubin
                        HDFC Bank Customer Assistance
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                          M
                          Matoori Kiran
                          Dec 25, 2021
                          Resolved
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                          Resolved

                          Address: KARAPAKKAM BRANCH

                          The hdfc bank has put a hold on my funds of rupees 201.74 as mi revenue hold through gefu, ac number is
                          Account number: 5010*9822
                          Ifsc: HDFC0001852
                          Branch: karapakkam
                          The customer service is not able to give any info on this.
                          First of all it's hard to reach customer service because it takes a alot of time and the ivr options are very difficult and tricky to navigate, after all the effort the customer service is not helpful.
                          Feb 5, 2022
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Dec 26, 2021
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                          -Manoj
                          HDFC Bank Customer Assistance
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                            being_foxy
                            from Lucknow, Uttar Pradesh
                            Dec 24, 2021
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                            Address: Ward no 10, Mirzaganj malihabad, Near baradari

                            Its showing offus emi, int, prin nbr03

                            What is this charge all about???
                            HDFC Bank customer support has been notified about the posted complaint.
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                              S
                              Santosh91233
                              from kolkata, West Bengal
                              Dec 24, 2021
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                              Address: No 45, Lenin Sarani Esplanade Kolkata - 700013

                              I am using hdfc bank salary account from some years and due to pandemic issues i left that job. without informing me they convert my account in Saving account and now they are taking penalty charges in my account. my account balance showing negative although I don't have any credit card or personal loan outstanding and as per rbi guidelines they are not allowed to do the same into any particular salary account so request you to please look into this matter during this corona outbreak. pls reverse this charges on priority and informed me.

                              while i talk to bank executive about this matter she(Anita Ghosh) speaks rudely and hurt my emotion.
                              I want to bring this to your kind attention that the staff(Anita Ghosh) of HDFC bank does not behave properly with me on call.
                              HDFC Bank customer support has been notified about the posted complaint.
                              please please convert negative balance to nil balance. either close my account. Kindly do it as soon possible
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                                V
                                Vanamamalai Ravinder
                                Dec 24, 2021
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                                Address: 13-1-1238/1/B/A, seetarambagh hyderabad - 500 006

                                This is to inform you that in my account the monthly pf pension amount is not crediting but the pf office is disbursing regularly.

                                my account no. [protected] of hdfc bank jubilee hills branch hyderabad.

                                Kindly look into it and resolve the problem your staff is not responding

                                with best regards

                                v.jayasree
                                account holder
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  Hukam.Singh0001
                                  from Haridwar, Uttarakhand
                                  Dec 24, 2021
                                  Resolved
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                                  Resolved

                                  Address: Haridwar

                                  On dt 23.12.2021 there is two fraud transaction is showing in my credit card
                                  1-OFFUS EMI, PRIN NB:03, [protected] (Ref# 09999999981223002320545) Rs. 1, 698.06
                                  23/12/2021 OFFUS EMI, INT NBR:03, [protected] (Ref# 09999999981223002320552) Rs. 154.26
                                  Jan 30, 2022
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Dec 24, 2021
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                  -Anay
                                  HDFC Bank Customer Assistance
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                                    M
                                    Mithun Surve
                                    Dec 24, 2021
                                    Resolved
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                                    Resolved

                                    I'm using hdfc netbanking service from last almost 1 year without any problems. But from the past one month getting an error stating that "my last session is not terminated". I hope you will work on it and solve this problem Asap. Thankyou.
                                    Jan 25, 2022
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Dec 24, 2021
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                    -Anay
                                    HDFC Bank Customer Assistance
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                                      KhyatiD
                                      from Chandigarh, Chandigarh
                                      Dec 23, 2021
                                      Resolved
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                                      Resolved

                                      The amount was deducted from my account thrice under ACH debit return charges without any information. A total of 1770 was charged without my knowledge. Kindly refund my hard-earned money immediately. How insensitive to deduct such an amount during a pandemic.
                                      Dec 28, 2021
                                      Complaint marked as Resolved 
                                      This was never resolved. I was never contacted with any information.
                                      HDFC Bank customer support has been notified about the posted complaint.
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                                        Sidhantbhardwaj
                                        Dec 23, 2021
                                        Resolved
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                                        Resolved

                                        My account keeps getting debited by 180-200 rupees under DC INTL SOP TXN MARKUP even though I haven’t done any international transaction in the past month. The one transaction that did take place has already been charged for and I’m being constantly charged these amount
                                        Feb 5, 2022
                                        Complaint marked as Resolved 
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        Verified Support
                                        Dec 26, 2021
                                        HDFC Bank Customer Care's response
                                        Dear Customer,

                                        At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                        -Amitha
                                        HDFC Bank Customer Assistance
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