Claimed

HDFC Bank Complaints & Reviews

2.9
Updated: Dec 16, 2025
Complaints 32933
Resolved
18418
Unresolved
14515
Contacts

File a complaint to HDFC Bank

Having problems with HDFC Bank?

File a complaint and get it resolved by HDFC Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

HDFC Bank reviews & complaints page 165

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
B
being_foxy
from Lucknow, Uttar Pradesh
Dec 24, 2021
Report
Copy

Address: Ward no 10, Mirzaganj malihabad, Near baradari

Its showing offus emi, int, prin nbr03

What is this charge all about???
HDFC Bank customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    Santosh91233
    from kolkata, West Bengal
    Dec 24, 2021
    Report
    Copy

    Address: No 45, Lenin Sarani Esplanade Kolkata - 700013

    I am using hdfc bank salary account from some years and due to pandemic issues i left that job. without informing me they convert my account in Saving account and now they are taking penalty charges in my account. my account balance showing negative although I don't have any credit card or personal loan outstanding and as per rbi guidelines they are not allowed to do the same into any particular salary account so request you to please look into this matter during this corona outbreak. pls reverse this charges on priority and informed me.

    while i talk to bank executive about this matter she(Anita Ghosh) speaks rudely and hurt my emotion.
    I want to bring this to your kind attention that the staff(Anita Ghosh) of HDFC bank does not behave properly with me on call.
    +1 photos
    HDFC Bank customer support has been notified about the posted complaint.
    please please convert negative balance to nil balance. either close my account. Kindly do it as soon possible
    Helpful
    Found this helpful?
    1 Comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      V
      Vanamamalai Ravinder
      Dec 24, 2021
      Report
      Copy

      Address: 13-1-1238/1/B/A, seetarambagh hyderabad - 500 006

      This is to inform you that in my account the monthly pf pension amount is not crediting but the pf office is disbursing regularly.

      my account no. [protected] of hdfc bank jubilee hills branch hyderabad.

      Kindly look into it and resolve the problem your staff is not responding

      with best regards

      v.jayasree
      account holder
      HDFC Bank customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        H
        Hukam.Singh0001
        from Haridwar, Uttarakhand
        Dec 24, 2021
        Resolved
        Report
        Copy
        Resolved

        Address: Haridwar

        On dt 23.12.2021 there is two fraud transaction is showing in my credit card
        1-OFFUS EMI, PRIN NB:03, [protected] (Ref# 09999999981223002320545) Rs. 1, 698.06
        23/12/2021 OFFUS EMI, INT NBR:03, [protected] (Ref# 09999999981223002320552) Rs. 154.26
        Jan 30, 2022
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Dec 24, 2021
        HDFC Bank Customer Care's response
        Dear Customer,

        At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

        -Anay
        HDFC Bank Customer Assistance
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          M
          Mithun Surve
          Dec 24, 2021
          Resolved
          Report
          Copy
          Resolved

          I'm using hdfc netbanking service from last almost 1 year without any problems. But from the past one month getting an error stating that "my last session is not terminated". I hope you will work on it and solve this problem Asap. Thankyou.
          Jan 25, 2022
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Dec 24, 2021
          HDFC Bank Customer Care's response
          Dear Customer,

          At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

          -Anay
          HDFC Bank Customer Assistance
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            K
            KhyatiD
            from Chandigarh, Chandigarh
            Dec 23, 2021
            Resolved
            Report
            Copy
            Resolved

            The amount was deducted from my account thrice under ACH debit return charges without any information. A total of 1770 was charged without my knowledge. Kindly refund my hard-earned money immediately. How insensitive to deduct such an amount during a pandemic.
            Dec 28, 2021
            Complaint marked as Resolved 
            This was never resolved. I was never contacted with any information.
            HDFC Bank customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              S
              Sidhantbhardwaj
              Dec 23, 2021
              Resolved
              Report
              Copy
              Resolved

              My account keeps getting debited by 180-200 rupees under DC INTL SOP TXN MARKUP even though I haven’t done any international transaction in the past month. The one transaction that did take place has already been charged for and I’m being constantly charged these amount
              +1 photos
              Feb 5, 2022
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Dec 26, 2021
              HDFC Bank Customer Care's response
              Dear Customer,

              At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

              -Amitha
              HDFC Bank Customer Assistance
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                S
                sahm2789
                from Bengaluru, Karnataka
                Dec 23, 2021
                Report
                Copy

                Address: indranagar branch
                Website: www.hdfc.com

                Hi Team,

                I requested the bank to provide duplicate cheque but it still not processed by the bank
                HDFC Bank customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  D
                  Darshani Roy
                  Dec 23, 2021
                  Resolved
                  Report
                  Copy
                  Resolved

                  Address: Kolkata Salt lake sector 5 brunch

                  I have salary account on hdfc since 2019 . I was take emi loan from hdfc also one emi was already closed but one more thing last month i was just delayed 2 hour to paid my emi in 5th of November for that’s reason they’re already charged overdue for every emi but again they are charged 236 rupees Emi RTN charges two times in this month .. please inform me why you guys charged me for this??
                  Jan 27, 2022
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Dec 26, 2021
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.

                  -Anay
                  HDFC Bank Customer Assistance
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    K
                    Kanhaiya Greater
                    from Banka, Bihar
                    Dec 23, 2021
                    Report
                    Copy

                    Address: Hdfc Bank Maharasthra mumbai

                    I had requested for pf withdrew and I also transferred my previous pf amount to hdfc bank. But I only got hdfc pf amount while pf withdrew. It was not credited till now...
                    HDFC Bank customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      N
                      n_N_c
                      from Bengaluru, Karnataka
                      Dec 22, 2021
                      Report
                      Copy

                      Address: Mumbai

                      Have an HDFC bank salary account.

                      Have an HDFC personal loan of 8 lakhs, paying an EMI of Rs 17285.

                      Have an HDFC home loan for 18 lakhs, paying an EMI of Rs 17359.

                      Never been a late payer for the above loans even though this adds up for half of my salary.

                      For the first time the account was short of 119.92 at the date of payment for the housing Loan.

                      Charges for this taken by HDFC
                      Cheque bounce charges - 200.
                      ACH debit return charges - 500

                      Currently having an account balance of -480.92 due to these charges.

                      I logged a complaint online. Complaint no - 5254380. Initially I mentioned only the cheque bounce charges as this was what was charged first. However in subsequent emails I have mentioned all the charges above in very details.

                      Attaching the screenshots of the email sent. and the email received from customer support. Customer service has very cleverly ignored to answer the ACH debit charges.

                      I have already taken the first step in moving my relationship with HDFC. I have updated my salary account in my company portal to receive further salary credits to a non-HDFC bank. Having a negative balance cause such inconvenience to borrow money during month ends.

                      Even when I say this I completely acknowledge the fact that it was my mistake not to have the minimum balance maintained. But if customer service is really there only there to read out the policies and not give a waiver for a genuine mistake, its really doesn't make a good feeling as a customer.

                      Bottom Line - I paid 700 rupees when I was just short of 119.92 rupees.
                      +2 photos
                      HDFC Bank customer support has been notified about the posted complaint.
                      Dec 22, 2021
                      Updated by n_N_c
                      ACH debit return charges is 531 (not 500)
                      Verified Support
                      Dec 24, 2021
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      We wish to inform you that, HDFC Bank Ltd. and HDFC Ltd. are two different entities. From the content of your e-mail, we understand that, your query/ concerns pertains to home loan applied/availed with HDFC Ltd. and not HDFC Bank Ltd.

                      Hence, we request you to be in touch with HDFC Ltd. for resolution of your query/complaint through (URL / Link - https://portal.hdfc.com/grievance-redressal/?refcode=38.).

                      -Zubin
                      HDFC Bank Customer Assistance
                      Jan 21, 2022
                      Updated by n_N_c
                      And they keep saying HDFC Bank Ltd has nothing to do with HDFC limited.

                      Here is another finding

                      - As mentioned earlier, on 10th of Dec 2021, the account was short of 119 rupees. In this case, neither HDFC bank limited or HDFC limited could proceed with the EMI payment making my account balance as -119. which could have easily been recovered as this is a salary account.
                      -On 21st December 2021. there was an ACH debit return charges. I believe this was by HDFC limited. In this case both parties happily put my account balance to negative to process this.

                      So HDFC and HDFC bank did not want to help the customer. Instead of creating a minor negative balance that benefits the customer, They can only do it for a bigger amount that completely work's against the
                      customer.

                      Thanks to the terms and conditions that I accepted. I understand this can never be solved, but just want anyone reading though to know that its strictly business only. Customer service is only applicable within a frame and not outside that.

                      And another bitter truth that I realized is that, its hard for an immediate switch of the accounts, and ever harder in covid time. Will be stuck as an unhappy customer HDFC home loan customer for a while, But definitely is looking out on a longer run. It is fairly easy to switch your salary and personal loan account, which is in process.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        B
                        B Thukaram
                        from Guntakal, Andhra Pradesh
                        Dec 22, 2021
                        Report
                        Copy

                        Dear Sir,

                        I am B Thukaram am Agent in Hdfc LIfe insurance on dated 21/09/2021
                        I have not interested do this work please send me NO OBJECTION LETTER

                        NAME : BESTA THUKARAM
                        AGENT Code : 01061229
                        ISSUE DATE: 21/09/2021
                        LOCATION : KURNOOL
                        COMPANY NAME : HDFC LIFE
                        HDFC Bank customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          L
                          lav.sharma
                          Dec 22, 2021
                          Report
                          Copy

                          I have purchased a watch with an HDFC credit card on 07 September 2021. It was a one-time payment with an offer of 3000 cashback within 120 days. it's been more than 120 days since I haven't got the cashback.

                          Here are the card details:- [protected]

                          Cashback info has been attached.

                          Merchant name:- Unicornstore infotech Delhi
                          +1 photos
                          HDFC Bank customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            M
                            Mrutyunjay Sisugoswami
                            Dec 22, 2021
                            Report
                            Copy

                            Dear All

                            There has been a deduction of Rs. 480 as ach charges by the bank whereas I didnot have any EMI to be paid this month. Moreover this has not happened the first time and bank employees are not giving any convincing answers regarding it. I have an account with HDFC for last 10 years and I think its time to end the relationship with them.
                            HDFC Bank customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              V
                              vrishaliraut
                              from Pune, Maharashtra
                              Dec 22, 2021
                              Report
                              Copy

                              Wants to close my close account and waive off the negative balance

                              Address: pune

                              Hello,
                              My self Vrishali Raut
                              Acc no- [protected]
                              Cust ID[protected].

                              I was working with HDFC bank Pune. I left the job in 2017 and thereafter i withdrawn all the amount from the account since i will not be receiving any more funds.
                              Now my salary account in hdfc bank has been converted to savings account and it is showing – 8 to 9 k (Negative Bal) balance.
                              I had already submitted the closure...
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy
                              A
                              Aaditya11
                              Dec 22, 2021
                              Report
                              Copy

                              I ordered an item on flipkart. The transaction fail. I received a mail from HDFC saying that transaction has been reverted but I don't see the reverted money in my account.
                              HDFC Bank customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                M
                                Manju V Bhat
                                Dec 21, 2021
                                Resolved
                                Report
                                Copy
                                Resolved

                                NOC requirement for Insta jumbo Loan

                                I had taken Rs.200000/- insta Jumboo Loan in HDFC Bank (Ac.No [protected]), I was free closed the my loan and paid as per bank procedure and clear all dues on 1/11/2021, So i requesting a NOC for this....
                                +2 photos
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy
                                P
                                pravallika daram
                                Dec 21, 2021
                                Report
                                Copy

                                I initiated a transfer of 800 on 21st of December 2021. The amount was debited from my account and the beneficiary bank still does not recognize the transaction. It has been 4 hours and still the funds are not credited back to the account. Below is the message

                                UPDATE: Your money transfer of INR 800.00 on 21-12-21 timed out due to technical reason. (IMPS Ref No.[protected]. If this transaction is not done by you, call [protected].
                                +2 photos
                                HDFC Bank customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  P
                                  Priyal Doshi
                                  Dec 21, 2021
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  I have been charged depository charges of 885/- and the amount has been deducted directly from my HDFC account. There has been no communication about any fees deduction from HDFC. Why has there been a deduction without any communication ? What is the deduction for ?
                                  Jan 22, 2022
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Dec 22, 2021
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.

                                  -Anay
                                  HDFC Bank Customer Assistance
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    S
                                    Sonalsingh12
                                    from Lucknow, Uttar Pradesh
                                    Dec 21, 2021
                                    Report
                                    Copy

                                    Address: Lucknow

                                    I have resigned from HDFC Bank, my last working day was 14 sept 2021 and as per organisation system my last working day was 09 oct 2021, I have applied for early relieving for which I have agreed to pay notice pay on mail before my last working day, after several mails still my F&F is pending and no one this bothered even to reply why my F&F is still pending including HR and my supervisor and exit team. Please take strict action against all of them as now it's more than 90 days I still have not received my F&F.
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Dec 28, 2021
                                    Updated by Sonalsingh12
                                    Still same is pending due to my reporting manager and HR, hdfc bank please take this matter seriously
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit