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HDFC Bank Complaints & Reviews

2.9
Updated: Mar 24, 2026
Complaints 32945
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HDFC Bank reviews & complaints page 176

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P
prajkata_padghan
Nov 29, 2021
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I bought product from amazon but after two days I return it to amazon.AS amazon got this product they initiate refund amount of Rs.899, but It's going to be over more that month My amount is not reflected in my bank account .The Refund Reference Number for the transaction is[protected]. Please credit my amount asap. I already gave application in bank regarding this on 22 Nov 2021.
HDFC Bank customer support has been notified about the posted complaint.
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    Shirish kumar jaijn
    Nov 29, 2021
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    Address: OPPOSITE LBS SCHOOL GHATOL, DISTRICT BANSWARA

    Dear sir / madam,
    i took loan for my car from hdfc bank and i never asked bank or gave any request for credit card but bank issued my credit card without my consent and i contacted bank manager who told me may be i received call from bank but never i received any call or i gave permission to bank and also i ask for proof
    they issued insurance on my credit card and premium for same got deducted from my credit card
    please help me due to this issue my cibil score getting low
    and help me to get refund for unwanted charges from bank
    HDFC Bank customer support has been notified about the posted complaint.
    Dear Customer,

    At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

    -Anay
    HDFC Bank Customer Assistance
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      N
      Nimilya reddy
      Nov 29, 2021
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      Address change

      Hi

      I have applied for hdfc credit card and it has dispatched to my previous office address even after changing the mailing address to my current address. Please update credit card delivery address to my residence address.

      Currently card is with blue dart company.
      I have contacted the blue dart to deliver this card at my residence but they are denying and told to contact the bank. If the bank sends them...
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      M
      Mahesh50505
      from Surat, Gujarat
      Nov 29, 2021
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      Address: F-6, VIP Plaza, near Shyam mandir, VIP Road, Surat

      Today i have download my statement and i found two entery Debited in my Statement Which is not correct

      Date : 17/11/2021
      Description : OFFUS EMI, PRIN NB:02, [protected] (Ref# 09999999981117008013122)
      Amount : 1, 384.96

      Date : 17/11/2021
      Description : OFFUS EMI, INT NBR:02, [protected] (Ref# 09999999981117008013130)
      Amount : 195.79
      HDFC Bank customer support has been notified about the posted complaint.
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        I
        IshitaM01
        from Mumbai, Maharashtra
        Nov 29, 2021
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        Resolved

        My mobile app hasn't been working properly for the last few weeks. On repeatedly contacting the bank, the have re-routed me to multiple people or teams each time, with no satisfactory resolution. I'm not able to do basic banking functions and all my work is stuck. This is really disappointing for such a bank. Will not sign up for any more services or have my accounts here.
        Dec 31, 2021
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Nov 30, 2021
        HDFC Bank Customer Care's response
        Dear Customer,

        We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

        -Anay
        HDFC Bank Customer Assistance
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          K
          kanth510
          Nov 29, 2021
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          I initiated a payment of 8000 Rs. on 29 November 2021 through the hdfc mobile app, I then received this message, "UPDATE: Your money transfer of INR 8000.00 on 29-11-21 timed out due to technical reason. (IMPS Ref No.[protected]. Not you? Call xxxxxxxxxxx"
          HDFC Bank, please look into this problem. can you refund my amount back.
          HDFC Bank customer support has been notified about the posted complaint.
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            K
            Krish_2988
            from Chennai, Tamil Nadu
            Nov 29, 2021
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            Payzapp amount deducted from HDFC Debit card but not added to payzapp wallet

            Address: Chennai

            Please look into below issue.

            I have loaded 4213 rs into my PayZapp wallet from my HDFC Debit card and have seen the failure message after this. I see that the amount is debited from my card but is not reflecting on the payzapp wallet balance and also could not see the update in the recent transactions.

            I need my money to be loaded on payzapp wallet or should be refunded to my HDFC Debit card.

            I...
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            S
            Shaishav Desai
            Nov 29, 2021
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            Address: BESIDES TAPAS NAGAR, Near New LP Savani School, Palanpor Canal Road

            I have claimed the received gift voucher - https://prnt.sc/20y4dzp. But I have not received the ordered coupons yet.

            Kindly look into this at the earliest.
            HDFC Bank customer support has been notified about the posted complaint.
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              A
              Ankit282k
              Nov 29, 2021
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              I was placing an order on zara india online on 28th Nov 2021 and had opted for payment via upi.
              I then did the payment through google pay for which zara had used citrus payment gateway.
              I did the transaction via [protected]@okhdfcbank and money got debited from my account but zara did not received the amount. Transaction id[[protected]]
              So zara cancelled the order from their side as it keep pending
              I haven’t been initiated a refund.

              Kindly check my concern and give me refund of my money at the earliest.
              HDFC Bank customer support has been notified about the posted complaint.
              Hi,

              We regret the inconvenience caused. Your transaction with Citrus Txn ID UPI[protected]
              processed on[protected] for Rs. 4590 was a failed transaction. The amount has been refunded to your source account on[protected] and shall reflect in your account within 7 to 10 working days (excluding Saturday, Sunday, and bank holidays) from the date of refund.

              Feel free to write to us if any other information is required.

              Regards,
              Citrus Support Team
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                D
                DhivyaChennai
                Nov 29, 2021
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                Address: Chennai

                I am a HDFC customer for years. I was offered preapproved credit card on my net banking. So I’ve applied for it. I didn’t get any calls or messages from HDFC. But suddenly one day I got a mail saying my application is declined. Now I am not able to apply again. I have my salary account with HDFC and I’ve a very good credit score too. Being a preapproved card, I don’t see any valid reason for the decline. I need proper reason on what went wrong.

                Application reference number : 21J[protected]S1
                HDFC Bank customer support has been notified about the posted complaint.
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                  A
                  Akash Buktare
                  from Aurangabad, Maharashtra
                  Nov 28, 2021
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                  Please Refund My Money There is not any reason for Holding my Amount
                  This is so urgent because my work is stopped due to this holding

                  Funds on Hold
                  Account Number: [protected]
                  As on Date: 28 Nov 2021
                  Amount Held By
                  HDFC Bank (for MiREVENUE HOLD THROUGH GEFU): ₹1, 276.87

                  Transaction Date : 25/11/2021

                  Mobile No. : +91-[protected]

                  Give me refund as soon as possible
                  HDFC Bank customer support has been notified about the posted complaint.
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                    H
                    Hari0107
                    Nov 28, 2021
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                    Address: Kanpur

                    ACH Debit mandate registered for Rs. 35000.00 /- with frequency ADHO in HDFC Bank A/c No.XXXXXXXXX93297 for Razorpay software pvt ltd with UMRN No.HDFC[protected].
                    HDFC Bank customer support has been notified about the posted complaint.
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                      J
                      Jitesh S Jain
                      Nov 28, 2021
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                      Not received cash back of iPhone 12 mini purchased from Pune. Laptech Solution Pvt Ltd vide invoice no [protected] dated 15/12/2020. Purchased with Hdfc debit card.
                      HDFC Bank customer support has been notified about the posted complaint.
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                        M
                        Mohey
                        from HYDERABAD, Andhra Pradesh
                        Nov 28, 2021
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                        From 21/10/2021 till now I waiting to open NRI account, all papers as submitted, every time I visit home branch they asking me to wait another week, kindly help, i have tatkal acknowledgment receipt.
                        HDFC Bank customer support has been notified about the posted complaint.
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                          P
                          Prince kumar karn
                          Nov 27, 2021
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                          Resolved

                          Hiii good morning sir/mam
                          I m parmeshwar karn have a savings account in your HDFC bank for last 3 years
                          This letter in regards to the attempt of cash withdrawal date on 14/11/2021 from your bank account number. I had tried to withdraw a sum of 1700 Rs. However amount didn't dispenser from SBI ATM complex D D nagar in gwalior (M.P) and however my account got deducted with amount 1700 rs. On the date 14/11/2021 at approximat 10:00Am and the reference no is 14/11/21 NWD-541919XXXXXX[protected]GWALIOR [protected] 14/11/21 1, 700.00rs
                          I request you to kindly have a look into this matter and arrange a refund of amount of 1700.00 rs in my account

                          Name : parmeshwar karn
                          Account no : [protected]
                          Dec 30, 2021
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Nov 29, 2021
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          Please note the referred amount is credited to your account on 26/11/21.

                          -Zubin
                          HDFC Bank Customer Assistance
                          Resolve this problem today
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                            U
                            Unbeliveaman
                            from Angul, Odisha
                            Nov 27, 2021
                            Resolved
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                            Resolved

                            Sir/Madam
                            I have recharged rs-94 on bsnl number in hdfc mobile banking app but recharged not done yet but in app it is showing success. I want my money back.
                            Ref no :[protected] . Please help me
                            Jan 10, 2022
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Nov 29, 2021
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            Please note the referred amount is reversed to your account on 27/11/21.

                            -Zubin
                            HDFC Bank Customer Assistance
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                              D
                              devvkmrh
                              from Bengaluru, Karnataka
                              Nov 27, 2021
                              Resolved
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                              Resolved

                              Hello

                              I was contacted by Anjali Sharma from HDFC cancellation dept telling my policy 10023928 which I am not aware having number +91 87505 75769 . She said it is HDFC life assured classic savings plan which was opened on 2014 and I had paid 50K stating it is now lapsed and teminated. I was given phone number of another person Jatin Sharma phone number 82669 85963. He told if I pay50K after approval for opening account I will get 2.8lacs within 90 days. My phone number is not registered anywhere on hdfc website. I believe this is fake . He asked me to send KYC docs and he sent withdrawal form on WhatsApp.
                              Dec 30, 2021
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Nov 27, 2021
                              Updated by devvkmrh
                              If I send email to service hdfclife they cannot answer because my email is not registered and if I phone customer care the number is not registered
                              Verified Support
                              Nov 28, 2021
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              We sincerely regret the inconvenience caused. As your query pertains to HDFC Life, please email your query to [protected]@hdfclife.com for better assistance. HDFC Bank officials or representatives will NEVER ask you for your personal information i.e. your card details, passwords, PIN, CVV, OTP, etc. DO NOT share these details with anyone over phone, SMS, or email.

                              -Anay
                              HDFC Bank Customer Assistance
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                                S
                                sunnu9
                                Nov 27, 2021
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                                Resolved

                                I have got a call from HDFC bank for Credit card about a 5 days ago, they told me about the offers and benefits then asked about my salary details. After confirming my eligibility for Credit card there representative visited my place filling in form and took all my required documents. Couple of days later i got SMS with my ref number. then got 2 3 verification calls one my Mobile and office numbers. I have received as letter from bank to which i have to acknowledge with my NAME/CONTACT NUMBER/ADDRESS details. I did that.

                                Then thereafter i have not received any further update from bank not a mail or call. Then i called up customer care to enquire about the status. They simply said my application is declined, when i asked for the reason, the answer was don't know or cannot tell you.
                                This is pathetic and stupid answer, being eligible with authenticate documents they are not giving any reason for my application decline.

                                I am highly disappointed with HDFC bank service and Customer care support.
                                Pathetic pathetic.
                                Dec 30, 2021
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Nov 28, 2021
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share your application number, mode of application, date of application, complete address of branch if you applied at one, complete name and your contact details. Visit here https://goo.gl/1VtDj3 for help with branch address. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                -Anay
                                HDFC Bank Customer Assistance
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                                  G
                                  GorreySwetha
                                  from Nellore, Andhra Pradesh
                                  Nov 26, 2021
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                                  Hi, i opened my salary account on 1 nov 2021 At HDFC bank but till now welc0me kit not received by post.. How can I track the status and till now I didn't get any SMS about dispatch.. How many days u people take to send the kit..
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    ChinmayAlexandro
                                    from Thane, Maharashtra
                                    Nov 26, 2021
                                    Resolved
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                                    Resolved

                                    Please let me know the procedure to link Aadhar card to bank account.
                                    Dec 3, 2021
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
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