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HDFC Bank Complaints & Reviews

2.9
Updated: Dec 16, 2025
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HDFC Bank reviews & complaints page 176

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B
burhaan
Nov 22, 2021
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I applied for home loan thru NetBanking and I got a call back from the HDFC bank executive and they told that I'm eligible for the home loan. Before processing further steps they told me to pay 3500 rupees as processing fee. Today I got a mail from HDFC bank that I'm not eligible for home Loan as my credit score is to too low.

I have requested the refund amount which I have paid, but they refused to pay
+1 photos
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Nov 23, 2021
HDFC Bank Customer Care's response
Dear Customer,

We wish to inform you that, HDFC Bank Ltd. and HDFC Ltd. are two different entities. From the contents of your e-mail, we understand that your query/ concerns pertain to home loan applied/availed with HDFC LTD. and not HDFC Bank Ltd. Hence, we have in good faith forwarded your query/concerns to HDFC Ltd. authorities for further course of action. You are henceforth requested to be in touch with HDFC LTD. for resolution of your query/complaint through (URL / Link - https://bit.ly/2kE5Efw) for any Queries / Feedback / Complaints pertaining to HDFC LTD.

-Anay
HDFC Bank Customer Assistance
Nov 29, 2021
Updated by burhaan
Any update on the issue? I have been waiting since once week and there is no response.
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    Purnilkanta
    from Thoubal, Manipur
    Nov 22, 2021
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    Hi, i have received a message regarding my hdfc account [protected] "ACH Debit mandate registered for Rs. 100000.00 /- with frequency ADHO in HDFC Bank A/c No.XXXXXXXXX91486 for Groww with UMRN No.HDFC[protected]."
    Please cancel the debit process
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    HDFC Bank customer support has been notified about the posted complaint.
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      A
      appalanaidu gandi
      Nov 22, 2021
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      I am an HDFC bank credit cardholder. One assist membership is included while taking the credit card without properly informing that it is included. This has been done on 18-March-2021. It got renewed again after one year. I would like to cancel this One assist membership and stop this auto-renewal. Please do the needful.

      OneAssist Membership id: [protected]
      Name :- Appala Naidu Gandi (Diners club)
      Mobile No. :- [protected]
      Credit Card Number Ending :- 0373
      HDFC Bank customer support has been notified about the posted complaint.
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        Purusharth Chandrayan
        Nov 22, 2021
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        Dear HDFC Team,
        I got this sms yesterday(21 Nov 2021 18:50) stating that
        ACH Debit mandate registered for Rs. 15000.00 /- with frequency ADHO in HDFC Bank A/c No.XXXXXXXXX93275 for Razorpay software pvt ltd with UMRN No.HDFC[protected]

        I have never opted for this nor do I know that how can it be enabled without my permission.
        I ask you to cancel this as soon as possible.

        And for future, please atleast inform me before enabling any services.

        Thank you
        Purusharth Chandrayan
        HDFC Bank customer support has been notified about the posted complaint.
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          V
          Vikas Sharma369369
          from Jodhpur, Rajasthan
          Nov 22, 2021
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          Address: jaipur

          Dear team i have credit card ending with 5546 from more then 3 years and i am regularly paying all my dues timely .
          Recently due to my medical condition i forgot to pay full amount of bill outstanding . i paid maximum amount but still i was charged for approx 4500 finance charges in last konth statement and 600 over limit charges .
          i had not received any call or any sms regarding outanding late bill but charged such amount without any prior notice.
          please reverse as soon as possible else will look other ombusmend resolutions

          Regards
          Vikas sharma
          [protected]
          card :: ***5546
          HDFC Bank customer support has been notified about the posted complaint.
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            S
            Shankara Chary
            from Hyderabad, Telangana
            Nov 21, 2021
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            Hi Team,

            This is Shankarachary R having customer ID: 45685460. I have applied for IPO on November 2nd for Sigachi Industries. I got a notification on November 10th that IPO is not allotted to me. But from till today i.e, 21/11/2021 my money is not yet unblocked/revoked/released and still under hold. I also requested the same from HDFC bank about this. But they mentioned to self revoke using UPI. I have contacted UPI customer care about the same, they mentioned that they're the gateway for customers and banks. Bank only can authorize to revoke/unblock/release the amount. I also checked related issues reference that how they get solutions. I also got to know that banks only can authorize to release/revoke/unblocked the amount. But the bank is not taking any kind of action and misleading me with incorrect answers.

            Please do the needful
            HDFC Bank customer support has been notified about the posted complaint.
            Nov 21, 2021
            Updated by Shankara Chary
            Blocked amount RS: 14670
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              A
              Abhisek_Sahu
              Nov 21, 2021
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              I have bought my iphone 12 and iWatch 6 with hdfc credit card on 7th and 8th August 2021 in imagine store and reliance digital Bangalore. As mentioned by hdfc bank (To receive cashback of 6000 + 3000 within 120 days from the transactional month end) i haven’t received my cashback till now. I have asked in imagine store and reliance too, they said to check with bank.

              Hope this issue gets resolved and cashback will be credited as soon as possible.
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                P
                prashantjsr0
                from JAMSHEDPUR, Jharkhand
                Nov 21, 2021
                Resolved
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                Resolved

                Claim for Refund of Charges cut - SI FAIL DUE TO INSUFF BAL

                Dear HDFC Bank,

                INR 236 has been deducted from my account without any intimation/approval. hereby I request you to kindly refund the same asap.

                Account No. [protected]
                Customer Id. 63192190
                Date of Deduction. 10th Nov 2021
                Narration. SI FAIL DUE TO INSUFF BAL
                Ref No. MIR[protected]
                Amount. 236...
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                U
                UmangGoel
                Nov 21, 2021
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                This is just the worst. By every day passing, HDFC is being totally trash with their service.

                I recently applied for a credit card, assisted by a bank representative. I was told that I can do it and my salary was good. First they declined it, the after 3-4 complaints I got no response.

                I am already a HDFC customer, and was told that I already have give then address proof, so I don't need to submit again.

                But HDFC, is being worst and making a customer do the whole process to go to bank, submit paper and all. This is the worst service when they all things all digital.

                My last 2 complaints are not resolved, I have no way of calling HDFC, because they just avoid customers.

                Worst bank and service ever. :) I am a customer, not your slave that I would cry for your credit card. Kindly keep it to yourself now, there are many banks giving credit cards, wth better service an faster too. You all just call when you want customer to apply, then disappear.

                Shame on you HDFC.

                I cannot ask for a resolution now. As HDFC will avoid again.

                Regards,
                Umang
                HDFC Bank customer support has been notified about the posted complaint.
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                  T
                  TheSunil
                  Nov 21, 2021
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                  Address: Magar wasti near VP college Vaijpaur, Yeola Road, Gurudatta Xerox, Aurangabad

                  Hi,

                  HDFC bank vaijapur have very toxic people who are -
                  1. Not willing to help
                  2. No willing to work
                  3. Providing forged information
                  4. No understanding problem at all
                  5. Not behaving properly

                  These employees needs retraining.
                  HDFC Bank customer support has been notified about the posted complaint.
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                    T
                    twisty1
                    from Barnala, Punjab
                    Nov 20, 2021
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                    Resolved

                    I have received this message
                    Ur transaction on HDFC Bank DEBIT/ATM Card ending 8553 for Rs. 151175.09 has been credited/reversed by EMIRATES on[protected]:05:15:16

                    but no money credit to my account
                    +1 photos
                    Nov 21, 2021
                    Complaint marked as Resolved 
                    sometimes credit/reverse transaction takes 48hrs. My issue has been resolved today
                    HDFC Bank customer support has been notified about the posted complaint.
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                      twisty1
                      from Barnala, Punjab
                      Nov 20, 2021
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                      I got the message below

                      Ur transaction on HDFC Bank DEBIT/ATM Card ending 8553 for Rs. 151175.09 has been credited/reversed by EMIRATES on[protected]:05:15:16

                      but still my account balance is not credited with the amount, kindly help.
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                        L
                        Lakshmi Narayana Dekonda
                        Nov 20, 2021
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                        Indiaideas deducted 10679 /- from my a/v
                        HDFC Bank customer support has been notified about the posted complaint.
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                          I
                          inderjitkumar
                          Nov 20, 2021
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                          Address: SINGLA MILK CHILLING CENTER

                          Please help me .
                          I have transfer 25000 amount by google pay from hdfc a/c . Amount debit in my account but not credit beneficiary account .
                          After 22 days not refund my amount in my account . My hdfc a/c no [protected] ifsc code hdfc0002882. Please refunded my amount 25000 rupees.
                          Please help me as soon as possible.
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                            J
                            johnson p
                            from Chennai, Tamil Nadu
                            Nov 20, 2021
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                            Address: 137,4TH STREET, GANDHI NAGAR, VYASARPADI, CHENNAI-39

                            Account holder : jancy rani.S

                            account number : [protected]

                            branch : r a puram chennai.

                            Your bank charges is very high related complaint

                            i am very poor family last time working but now i resigning my job but you gave me loan i also buy

                            but minimum accounts balance is very high cost mention

                            so i want my all deductible money ...

                            Make it possible all charges give me back or else my account deactivated i don't want your bank account

                            because very high maintenance balance so make it possible soon...

                            My contact number [protected]

                            very poor bank how much amount will deducted my all money i want soon make it possible sir
                            HDFC Bank customer support has been notified about the posted complaint.
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                              Asmita David
                              Nov 20, 2021
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                              I got sms offers from HDFC bank that I can avail free lifetime credit card so i applied but when i track my application it says application decline.

                              May i please know why my application got declined and how can i reapply?
                              HDFC Bank customer support has been notified about the posted complaint.
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                                V
                                Vidhi Srivastava
                                Nov 20, 2021
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                                This is in regards to my resignation dated on 25th August 2021. I have constantly being in touch with the HR and My manager as well as my cluster head about my early reliving. These people are pushing me and forcing me to serve the entire notice period even when I have asked them to pay the remaining amount. I have served my notice of one month and these people are making me absconding even though I have properly resigned intimated my last working day along with proper handover of my stuff. This is a total mental harrassment. According to the law you cannot force an employee to serve the notice. They give unnecessary pressure while you are working on the job when I said I don't want to make my career into this field they are threatening me if I try to join some another company. please help me out with this
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  Prarit Singhania
                                  Nov 20, 2021
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                                  I didn't receive my hdfc reward points BATA voucher till date. Don't know to whom I need to contact. Unable to reach their customer care executive nor their branch staff was able to help me.
                                  Looking forward to an appropriate solution.
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                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    R
                                    ravindranathvelugula
                                    from Bengaluru, Karnataka
                                    Nov 20, 2021
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                                    Resolved

                                    Address: Bengaluru
                                    Website: HDFC Bank

                                    I have activated DND multiple times and I have informed bank tele-callers that I don't need any load. But they have decided that I am running my life on loads only and they want to suck my money. Today I have received calls within 12minuts from same bank. It appears to me that the bank doesn't have any process of DND, no ethics of honoring customer's requests nor any sense o[censored]nderstanding of issue.
                                    Dec 27, 2021
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Nov 21, 2021
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.

                                    -Anay
                                    HDFC Bank Customer Assistance
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                                      Vegulla Rambabu
                                      from Hyderabad, Telangana
                                      Nov 19, 2021
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                                      HDFC Bank — Hdfc bank ach debit return charges

                                      I have salary account with hdfc bank. I have started with sip in mutual funds on Wednesday of every Month But Suddenly have been charged ACH debit return charges of Rs 531 and Rs 590 on 27 Oct 2021 for a single transaction. Also I have requested to cancel this ACH at least 2 weeks before 27th Oct 2021.

                                      I would like to know why these charges are levied on a cancelled ACH. What are these charges for! Why are they so high. It is not a debt i have to pay. It is sip.

                                      HDFC bank has to return this money. There was no intimation from the bank/mutual fund AMC on the consequences of not keeping sip amount in account though the ACH has been cancelled in advance.

                                      Please help me resolve this. People are losing trust in public banks and now these banks also!!!. Although it doesn't make a difference to hdfc bank for sure, but i will close my account if it is not returned. If auto debiting is a service you provide as a bank, then it is your duty to inform me on the charges for the same and also stop the ACH as and when I ask to do so. Heights of fraud. Also You must give me a warning that if funds are insufficient you will be charged. Nothing was there.

                                      Please please help me resolve and return my money at the earliest

                                      HDFC account no [protected]

                                      Thanks and Regards
                                      Rambabu
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Nov 24, 2021
                                      Updated by Vegulla Rambabu
                                      Is there any update on this.

                                      Regards,
                                      Rambabu
                                      Dec 08, 2021
                                      Updated by Vegulla Rambabu
                                      Irresponsible and illogical justifications are given by HDFC.

                                      We wish to inform you that presentation of transaction is purely depends upon user/beneficiary company.

                                      Does this mean the beneficiary can present a transaction as and when they want to?
                                      Dec 14, 2021
                                      Updated by Vegulla Rambabu
                                      No action taken till now. There is no response except the below statement.

                                      "We wish to inform you that presentation of transaction is purely depends upon user/beneficiary company."

                                      Regards, Rambabu
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