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HDFC Bank Complaints & Reviews

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Updated: Dec 16, 2025
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HDFC Bank reviews & complaints page 180

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R
Rpathak123
from Bhadohi, Uttar Pradesh
Nov 17, 2021
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Address: 161 Ghuripur, gopiganj bhadohi UP

Arrogant employees at branch Joginaka, gopiganj few employees are not well behaved as per required for the problem of consumers
HDFC Bank customer support has been notified about the posted complaint.
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    R
    ReiRana
    from Delhi, Delhi
    Nov 17, 2021
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    Address: e20 naveen vihar

    Insta alert transaction charges levied in our account.

    Please arrange a reversal of these charges.

    Please get back to us for any clarifications.

    Thanks & Regards
    nitin
    HDFC Bank customer support has been notified about the posted complaint.
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      S
      suresh_04
      from New Delhi, Delhi
      Nov 17, 2021
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      Address: 827/27,DDA FLAT KALKAJI, kalkaji
      Website: hdfc

      I have purchased an iphone 12 and there was cashback of rs6000 if you pay through hdfc bank debit card but the cashback amount has not been credited in my account. It’s been a long time and no one is paying attention to my complaint neither hdfc . The cashback has not been credited in the account despite being more than 150 days.
      HDFC Bank customer support has been notified about the posted complaint.
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        A
        arun05april
        from Noida, Uttar Pradesh
        Nov 17, 2021
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        I am getting calls now in 2021, to make payment for outstanding credit card balance for someone else who defaulted in 2016.

        I informed the agents who call me almost everyday that this number might have been used by that person in past and I am using this number since 2019. However they keep on calling me.

        I appreciate that they are so optimistic and think that I will make payment on behalf of someone else, or if the number is still used by the defaulter he will pay outstanding after 6 years just by making reminder calls.

        Is this normal?
        HDFC Bank customer support has been notified about the posted complaint.
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          B
          Baskaran1303
          from Pondicherry, Puducherry
          Nov 17, 2021
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          Address: 129,veerampattinam road ,kakayanthope,ariyankuppam, Opposite to vinayagar temple

          Hi team,

          My bank account has been blocked due to negative cpv. Kindly verify and check from your end and make it as active.
          HDFC Bank customer support has been notified about the posted complaint.
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            A
            Akash Mathapati
            Nov 17, 2021
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            Ahb chgs inc gst apr-sep2021-MIR[protected]
            Im hdfc bank holder since i opened account there is not any deduction till march 2021 after that i have credited my account with 1000 Rs then only 129 is on my account about 900 is deducted for unknown reason this very ridiculous i want my money back or else i will with another bank really unsatisfied with hdfc bank services i also called customer care but they didn't answering me what is this for. Please give my money back
            HDFC Bank customer support has been notified about the posted complaint.
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              @Kumar.A
              from Coimbatore, Tamil Nadu
              Nov 17, 2021
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              Address: Hdfc R.s.puram branch Coimbatore

              I had a hdfc bike loan (Loan account no[protected] November 11th I will pay my due amount in paytm and due amount is 4898 .
              After 5 days, the emi had been deducted again from my bank account for the same month.
              HDFC Bank customer support has been notified about the posted complaint.
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                K
                Khushi1110
                Nov 16, 2021
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                I have received the below SMS from hdfc bank

                ACH Debit mandate registered for Rs. 100000.00 /- with frequency ADHO in HDFC Bank A/c No.XXXXXXXXX47383 for Groww with UMRN No.HDFC[protected].

                I have not given any such mandate plss slove this issue asap

                Attaching the screenshot of sms
                +1 photos
                HDFC Bank customer support has been notified about the posted complaint.
                Nov 19, 2021
                Updated by Khushi1110
                Still my issue is not resolved
                Pls looked at this problem at earliest
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                  P
                  PalakZain
                  Nov 16, 2021
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                  I am having an issue with the initial premium amount for the two policies. I have purchased the policy via PolicyBazaar agent. I wanted to purchase a single policy for about 12000 rs but after making the payment the policy was divided into two Life Sanchay and Click2 Wealth. He told me that this is normal as this is a combo offer and will garantee the returns. everything was going smooth for few months and I was paying regular premiums, Suddenly HDFC said they have not received the initial premium.
                  After months of interactions via emails, they are asking for same documents again and again, without resolving the issue. They are saying that they have the initial premium for one policy and not for other. How can it be possible? I made the initial premium of two policy together in a single transaction directly to HDFC bank account on same date and time. They have not return back any difference of the amount. Now both the policies are currently discontinued from HDFC side.
                  Both HDFC and Policybazaar are fraud people and not solving the issue, on the contrary just create confusion and frustration. I have decided not to pay thier premium any further until the issue is resolved. Please take strict action against them.
                  HDFC Bank customer support has been notified about the posted complaint.
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                    PalakZain
                    Nov 16, 2021
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                    I am having an issue with the initial premium amount for the two policies. I have purchased the policy via PolicyBazaar agent. I wanted to purchase a single policy for about 12000 rs but after making the payment the policy was divided into two Life Sanchay and Click2 Wealth. He told me that this is normal as this is a combo offer and will garantee the returns. everything was going smooth for few months and I was paying regular premiums, Suddenly HDFC said they have not received the initial premium.
                    After months of interactions via emails, they are asking for same documents again and again, without resolving the issue. They are saying that they have the initial premium for one policy and not for other. How can it be possible? I made the initial premium of two policy together in a single transaction directly to HDFC bank account on same date and time. They have not return back any difference of the amount. Now both the policies are currently discontinued from HDFC side.
                    Both HDFC and Policybazaar are fraud people and not solving the issue, on the contrary just create confusion and frustration. I have decided not to pay thier premium any further until the issue is resolved. Please take strict action against them.
                    HDFC Bank customer support has been notified about the posted complaint.
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                      B
                      Bhanu Priya Rai
                      Nov 16, 2021
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                      Hi,

                      I have received a msg just now for ACH Debit mandate registered for Rs. 10000.00 /- with frequency ADHO in HDFC Bank A/c No.XXXXXXXXX for Razorpay software pvt ltd

                      Please note I didn't give permission for this.i need this stopped right away please.

                      Bhanu Rai
                      HDFC Bank customer support has been notified about the posted complaint.
                      Branch is koramangal 4th main
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                        R
                        Rohith Pedamallu
                        Nov 16, 2021
                        Resolved
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                        Resolved

                        Hello
                        Good evening
                        I am Rohith. I had placed an order on 26-June-2021 from reliance digital. I had paid through hdfc credit card I didn’t get cash back of Rs.6000. It is mentioned that the cash bank will be getting in 120 days, I haven’t got yet. Can you please look into this.

                        Thank you in advance
                        +5 photos
                        Dec 23, 2021
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Nov 17, 2021
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                        -Anay
                        HDFC Bank Customer Assistance
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                          V
                          Vinay Thadani
                          Nov 16, 2021
                          Resolved
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                          Resolved

                          Hi

                          I was been to amritsar on 3rd august an today as statment generated by hdfc bank and primus lounge at amritsar airport they informed very clearly that i can use my priority pass and can accommodate my all guest and today hdfc bank charged me 30505₹ i hope they should be clear with the department
                          +1 photos
                          Dec 18, 2021
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Nov 17, 2021
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                          -Anay
                          HDFC Bank Customer Assistance
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                            S
                            Surya009
                            Nov 16, 2021
                            Resolved
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                            Resolved

                            Worst bank ever,

                            I purchased grocery at one of the super market while transaction through gpay it was debited twice I raised a complain on the merchant but as per their statement which provided they didn't credited amount from their end. And they advised to contact concern bank I enquired with bank, they said that to send a complain and I raised complaint. I rec'd automated messages from the bank but still I never receive my fund, 3 times I raised mail.
                            Transaction happened 13 days before.

                            Moreover they never responded directly, but bank person can contacting you at any time when they require, I had bad experience with credit card department.
                            Dec 18, 2021
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Nov 17, 2021
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share with us your complete concern along with the transaction details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                            -Anay
                            HDFC Bank Customer Assistance
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                              S
                              ssmganapathy
                              Nov 16, 2021
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                              Wrongly i make the payment rs 5000 on my closed credit card.
                              kindly refund the same amount please
                              HDFC Bank customer support has been notified about the posted complaint.
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                                ssmganapathy
                                Nov 16, 2021
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                                Dear Sir/Madam
                                by mistake i make the payment rs 5000 on my closed credit card.
                                card # [protected].kindly refund the same amount please
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  R
                                  Ramasubramanian L
                                  from Ramanathapuram, Tamil Nadu
                                  Nov 16, 2021
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                                  Sir, I have purchased one"HDFC Life Group Term Insurance Plan(UIN: 101N005V05)" term life insurance policy number IF000130 dated 25 sep 2019 @ premium amount is ₹12070 PA. . Member code PBGTI -[protected] through policy bazaar in the name of my mother Kuppammal in 2019. The claim was sent to your office through india post article No RT[protected]IN. And the was delivered to your office to Ravindra Nath (Beat No B15) on 16 Aug 2021 at 1630 hours in the address mentioned in policy documents ie. Group Operations Department, HDFC Standard Life Insurance Company Limited, 11th Floor, Lodha Excelus, Apollo Mills
                                  Compound. N .M. Joshi Road, Mahalaxmi, Maharashtra, Mumbai - 400 011. Till date No information/ progress received from your end. You are kindly requested to do the needful at the earliest. By Nominee Ramasubramanian. L. Mobile number [protected] and [protected].
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    S
                                    samyak jagtap
                                    Nov 16, 2021
                                    Resolved
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                                    Resolved

                                    I travelled on 6th nov 2021, at a toll there was insufficient balance in my wallet. I recharged my fastag wallet on 9th nov 2021 with 500 rs, and OD-Reversal amount was debited and my balance was 484rs.
                                    On 12th nov 2021, i received a text message stating my Fastag A/c has been debited for rs. 1173 for Adjustment entry on 11/12/2021 8:15:04 PM, Balance amount rs.0
                                    I spoke to the customer care, they told me to mail with all the related documents,
                                    please resolve the issue as soon as possible, as I fear that once i recharge my wallet, the again the amount will be debited for I don't know what reasons.
                                    +1 photos
                                    Dec 18, 2021
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Nov 17, 2021
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                    -Anay
                                    HDFC Bank Customer Assistance
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                                      Surendhar07
                                      from Chennai, Tamil Nadu
                                      Nov 16, 2021
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                                      Address: No.86 five rathas street, anna Nagar, mamallapuram

                                      Bank : HDFC bank
                                      Branch : Arakkonam
                                      A/c no: [protected]
                                      Zero balance account
                                      Debit my account without in my knowledge please return my debit amount of 530 & 590 in date of 21 Oct & 27 Oct respectively..
                                      Kindly refund my amount..
                                      HDFC Bank customer support has been notified about the posted complaint.
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                                        manan36
                                        Nov 16, 2021
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                                        I have been trying since more than 1 day to add beneficiary in hdfc netbanking but i am unable to add because its unable to search IFSC code.
                                        HDFC Bank customer support has been notified about the posted complaint.
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