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HDFC Bank Complaints & Reviews

2.9
Updated: Dec 16, 2025
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HDFC Bank reviews & complaints page 179

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P
Priyanka1148
from Jaipur, Rajasthan
Nov 18, 2021
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Dear HDFC Team,

I have paid an amount of Rs. 33778/- through HDFC net banking for Myntra Shopping on 08-Nov-2021. First time the transaction was failed but amount was deducted from my HDFC account.
I checked with Myntra and below are the comments from them.

Myntra Comment:
I regret to inform you that your order could not be processed due to a payment gateway issue and unfortunately, the money debited from your account towards payment of this order has also not been received by us.
Further, the same should have already been reversed by the payment gateway. Please get in touch with your bank for further assistance.

Kindly process my refund of Rs. 33778/- as soon as possible.

Let me know if you need any further detail.

Regards
Priyanka k
HDFC Bank customer support has been notified about the posted complaint.
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    Ann Alex
    Nov 18, 2021
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    I bought an iphone last month using the HDFC credit card and i was supposed to receive 5000INR cashback to my card. I havent received it and the customer care hung up on me after asking me to wait. The second time on asking the same to an executive who called me to ask if i had any queries about the credit card, he told me he would call me back. But no response was received.
    I could not even find an email id where i could register a complaint on their website. Please help.
    HDFC Bank customer support has been notified about the posted complaint.
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      Mansi Lakhotra
      from Pune, Maharashtra
      Nov 18, 2021
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      Hab chgs inc gst apr-sep 2021

      Address: Kaithal haryana

      Hab chgs inc gst apr-sep 2021 REFERENCE NO. (MIR[protected]MIR[protected]MIR[protected]MIR[protected]
      I am hdfc bank holder since i opened account there is not any deduction till november 2021 after that i have credited my account with Rs. 10000 and i also have some more money in my account then only 9455 is in my account about 1000 is deducted for unknown reason this very ridiculous i want my money back or else i...
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      R
      Radhika Kandhala
      Nov 18, 2021
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      I have been charged above 500 rupees on mi revenue hold gefu . Ive been making so many transactions through HDFC and you guys deduct 500 bucks just like that . This is not acceptable. Send notifications instead every week so that customers will have an idea . Instead of reminding your customers .. you just go ahead and deduct whatever you want . Kindly refund
      HDFC Bank customer support has been notified about the posted complaint.
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        ashu rajak
        Nov 18, 2021
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        I used to work for a company in which they opened my salary account .Now suddenly yesterday on 17th November 2021 ₹448.65 and ₹708.00 were debited without any warning or notice and today my account has been reflecting a negetive balance of -₹967 please i an just a student, i didn't knew about these kind of charges and neither i was informed by the bank for such charges. Please i request you to refund the amount .
        Sincerely
        Bhuwan Rajak
        +1 photos
        HDFC Bank customer support has been notified about the posted complaint.
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          P
          preyrak
          Nov 18, 2021
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          On application, the credit card status was showing "in progress'. Since yesterday, it says no records found.
          HDFC Bank customer support has been notified about the posted complaint.
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            C
            ca.subrata
            from Mumbai, Maharashtra
            Nov 18, 2021
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            I am getting phone calls frequently from representatives of HDFC offering for personal loan etc. Though I have been interesting to delete my name from their list of business promoting call list, it has not done and I am being disturbed.

            Also my mobile number is DND complaint. I think the representatives do calls from personal numbers to avoid DND violation.

            I seek help from this forum to stop unsolicited calls HDFC Bank.

            Sample Ref: received call from Mobile- [protected] on 18.11.21 at 13:53 hrs
            HDFC Bank customer support has been notified about the posted complaint.
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              Archana_kshirsagar
              Nov 18, 2021
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              Fastag Closure

              For Last 6 months, I am struggling to close down HDFC Fastag as couldn't recharge it. Every time customer care is asking me to recharge it first. I do not understand why Fastag is overdue when it is a Prepaid service. As per customer care, to close the card, there should be some amount in it.

              Can you please let me know why should I recharge the fastag when I want to close it.?

              Also, it is not about Rupee 1 or...
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              V
              Vinay Thadani
              Nov 18, 2021
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              Website: Fraud/scam by hdfc bank

              I visited Amritsar with my family on 3rd august 2021 and At time of departure i used lounge and the representative near counter said i can use my priority pass for free as i can accompany my all guest and also for free and today by hdfc bank my statement is generated and they have charged me 36000 RS for lounge and that too after 4 months my statement was generated on 16/11/2021 i feel this is some kind of scam representatives say this is for free and bank charges me 36000₹ i even tried to contact hdfc they said it between you and priority pass and these kind of answers are not helpful and also charges after 4 month on the basis of in this way if bank are going to deal how can we trust banks .?
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                J
                jayan18nair
                from Mumbai, Maharashtra
                Nov 18, 2021
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                Address: Mumbai

                I had purchased a Gift Plus Card worth INR 10, 000 on 17/11/2021 and paid through HDFC Account No. XXXXXXXXX8130 with transaction reference no.[protected] and Reference description as - [protected]-EBSHDFCBANKLTD, However the beneficiary Mr.Sunil Kumar has not received this amount card into his mailbox. Need help - Call [protected]. There is no help available on Customer Care as it does not have this IVR option and not able to connect to executive to speak and seek help. Need support urgently to resolve
                HDFC Bank customer support has been notified about the posted complaint.
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                  R
                  raining_
                  from Kolkata, West Bengal
                  Nov 18, 2021
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                  Resolved

                  I recently opened a bank account with HDFC bank using net banking and did my kyc as per the bank suggested. And waiting for my welcome kit to arrive but it did not arrived to my house in due date instead i got an email and sms regarding that my welcome kit returned to the branch. As I am currently outside of the city in which the branch is located physically collecting from the branch is impossible, and to my shock customer care and branch employees are unable to help me regarding this. I'm currently locked out of my account and cannot access my salary account without using check book. Which I applied for after I got that my welcome kit returned. So currently I cannot withdraw my money using Debit card or neither can I enable third party money transfer using Debit card.
                  Nov 19, 2021
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
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                    M
                    Manojransubhe
                    Nov 18, 2021
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                    I have opened HDFC Bank account from online platform recently after opening account I have added 500rs through phonepe after that I have done 2 3 transaction from debit card now I'm seeing negative balance 241rs, this is the the cheating with customers of that bank please RBI take action against this type of fraud bank
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                      RamyaGudlu
                      from Chennai, Tamil Nadu
                      Nov 18, 2021
                      Resolved
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                      Resolved

                      I have bought an Airconditioner and it has been told that you will get cashback after 3 months of the EMI paid. It's already 4 months and I didn't get my cashback. I am not getting any of the cash back offers provided by HDFC Bank for using the credit card.
                      Dec 3, 2021
                      Complaint marked as Resolved 
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                        sk2172788
                        Nov 18, 2021
                        Resolved
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                        Resolved

                        I was unable to transfer money through UPI
                        i have tried at least 7 to 8 time but every time its says that the action was blocked by your bank
                        i have also twitted the same issue and they told that your upi id is blocked
                        i have also checked my atm and it is properly working
                        +3 photos
                        Nov 18, 2021
                        Complaint marked as Resolved 
                        it has been unblocked
                        HDFC Bank customer support has been notified about the posted complaint.
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                          Shaikh mehfooza
                          from Vadodara, Gujarat
                          Nov 17, 2021
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                          Address: 66, Nehrupark soc near vrundavan chokdi Bajwa

                          I have bought my samsung refrigerator with hdfc bank debit card in reliance vadodara.As mentioned by hdfc bank (To receive cashback of 2500 within 90 days from the transactional month end) i haven’t received my cashback till now, it is more than 90 days. I have asked to the customer care also about the same but dont get any proper response from there side also. Help me out with this.
                          HDFC Bank customer support has been notified about the posted complaint.
                          Nov 24, 2021
                          Updated by Shaikh mehfooza
                          My complaint is not yet resolved as i dont get any cashback not even any call from their side or not any response. Please help me as i am in need of money.
                          Nov 27, 2021
                          Updated by Shaikh mehfooza
                          Sorry to say but dont get any response till date, its already a week is over of complaint also no one is contacting and providing any information. If you dont pay any cashback then dont give such fake promises and dont give a hope that it will receive. Its already 4 months started
                          Really worst experience ever, no response from hdfc bank also tha complaint.in is also not at all responding for this fraud. Atleast inform when i will get my cash back or else whether i will get or not ???? If you want i will provide you the details of my loan id and all
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                            R
                            Randeepmalik
                            Nov 17, 2021
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                            Address: Hno.215 main kanjawala road karala

                            708, 708, 531 rupee deducted from my account on 17/11/21
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                              P
                              Punnam Chander Asam
                              Nov 17, 2021
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                              Address: IRAPL

                              Thia is Asam Punnam Chander this day on 17/11/2021 i have deductions 708×3(2124/-) from my account with out any intimation This is not fair at all how can u customers have trust on you(HDFC Bank) I need my money back its emergency for me
                              HDFC Bank customer support has been notified about the posted complaint.
                              HDFC is completely fraud b'coz no proper response even after complaining regarding money loss
                              Punnam Chander Asam's [Complaint's author] reply, Nov 18, 2021
                              Is this the proper response from yours side if i reply back to your mail
                              Dear Customer,

                              We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                              -Anay
                              HDFC Bank Customer Assistance
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                                N
                                Nitin S Nair
                                from Delhi, Delhi
                                Nov 17, 2021
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                                Website: www.hdfcbank.com

                                Hi this is Nitin. I have an account with your bank since the last 4 years.

                                My customer id is [protected] and my account number is [protected]

                                This was a Zero Balance savings account but I am jobless since Aug 2020. I have hardly any money to make ends meet. Its really a struggle since then.

                                Today, 17 Nov 2021 after more than one year of being jobless, I found out that HDFC made 3 back to back deductions for not maintaining a minimum balance of Rs. 10, 000.

                                I was shocked to see this, as mine was a 0 balance account!

                                Then I called up[protected]my HDFC virtual assistant's number) and spoke to Neha. She was extremely rude and pissed as i had called her around 6:15PM. She said that she cant do much as her shift ends at 6:30PM. She offered me a JUMBO LOAN (can you imagine?) and refused to transfer the call to a senior official and hung up on me!

                                It seems that HDFC automatically converts an account as per its wish and starts penalizing people for not maintaining the AMB (Avg Monthly Balance). How will i maintain any AMB when i am not informed through a call or email?

                                I am in a pathetic state and had Rs.2, 500 to buy some medicines. Now after the deduction of Rs. 708+708+177= Rs. 1, 593, I am literally broke and have no money.

                                I can not maintain a monthly balance of Rs.10, 000. I beg you to please help this poor man.
                                +1 photos
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Nov 18, 2021
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                -Anay
                                HDFC Bank Customer Assistance
                                Nov 22, 2021
                                Updated by Nitin S Nair
                                I'm yet to receive any update from your team. I have shared my phone number but nobody has gotten back to me.
                                Nov 30, 2021
                                Updated by Nitin S Nair
                                I cant see the reference number in the message above. Also, i haven't received any call as promised by Amit, Plz see the image. Requesting your urgent help!

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                                  Vandana5338
                                  from Sundargarh, Odisha
                                  Nov 17, 2021
                                  Resolved
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                                  Resolved

                                  Address: Panposh chowk, Rourkela

                                  I was charged with ₹531 from my HDFC Bank account.
                                  This Charge code was showing as "AMB CHRG INCL GST". I have no idea what is this for.
                                  There were no emails or sms alerts for the deduction even. This is so ridiculous that HDFC Started taking their loyal Customers for granted.
                                  HDFC, Remember it's My money and keeping it with you. It's your duty to keep me posted about the activities of Transactions.
                                  This is so pathetic that the money was charged as if its your money.
                                  This is unauthorised charge and You pay the penalty for not keeping me posted cuz I am the BOSS here as its my money.
                                  I want my money back and The account to be closed. There are many banks who are giving better services to their clients.
                                  Kindly, return my money as soon as possible
                                  Dec 20, 2021
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Nov 17, 2021
                                  Updated by Vandana5338
                                  I want a refund for this mishap

                                  Verified Support
                                  Nov 18, 2021
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern along with the details of the charges. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                  -Anay
                                  HDFC Bank Customer Assistance
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                                    Rashmi roly
                                    from Hyderabad, Andhra Pradesh
                                    Nov 17, 2021
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                                    Hello,

                                    Today I received sms saying
                                    "ACH Debit mandate registered for Rs. 35000.00 /- with frequency ADHO in HDFC Bank A/c No.XXXXXXXXX04807 for Razorpay software pvt ltd with UMRN No.HDFC[protected]."

                                    I didn't register for any mandate with Rozorpay.

                                    Please help me out to stop this.

                                    Kind regards
                                    Rashmi Mishra
                                    [protected]@gmail.com
                                    [protected]
                                    HDFC Bank customer support has been notified about the posted complaint.
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