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HDFC Bank Complaints & Reviews

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Updated: May 26, 2026
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HDFC Bank reviews & complaints page 230

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A
Ajaz Ah Chillo
Jul 15, 2021
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Address: Umar Abad Srinagar JK-190014

Dear sir,

This is to inform you that my account has been wrongly debited for below Transaction with date and time and reference ID's all under Maual Debit heads:

4/19/2021 2:48:19 PM [protected]
4/5/2021 2:45:42 PM [protected]
4/5/2021 2:45:42 PM [protected]
4/5/2021 2:45:42 PM [protected]

I have not received any message informing me about such wrong debits amount to a total of INR.960/- and without travelling I have been deducted with this money?

Kindly help me resolve this issue as soon as possible as my fastag account is still showing negative. This has caused me a great incovenience and has wasted my precious productive time.

Looking forward for your prompt response!

Regards
Dr. Ajaz Ahmad
Cust. ID[protected]
Phone-[protected]
HDFC Bank customer support has been notified about the posted complaint.
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    G
    G. Md. Rafee
    Jul 15, 2021
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    Address: Hyderabad

    Dear Sir,

    We thank you for choosing HDFC Bank for routing your export remittances and trust you have been satisfied with our services.

    As you are aware, all exporters, who receive advance remittance from buyer(s) outside India, are under regulatory obligation to ensure that the shipment of goods is made within one year from the date of receipt of advance remittance, and the documents covering the shipment are routed through the AD Category – 1 bank through whom advance remittance is received.

    As per our records, there are export advances received in your account, against which no export documents have been submitted to us till date.

    You are requested to –

    • for advance receipts listed below, which are more than a year old, submit the related export documents alongwith the relative GR/ Shipping Bill/ EDF/SOFTEX, without further delay.

    • for all other advance receipts listed below, submit the related export documents alongwith the relative GR/ Shipping Bill/ EDF / SOFTEX at the earliest and in any case before expiry of one year from the date of receipt.
    Kindly quote our Inward Ref. No. in all future correspondence.

    Please note that RBI has details of all advance export remittances and the same is monitored by them. Customers who have not submitted the documents within the stipulated time may feature in the “caution list” circulated by RBI.

    In case of any discrepancy in the below details, or, any other doubts/queries in this regard, please feel free to write to your Relationship Manager or Trade Branch officials with full details.

    Yours faithfully

    HDFC BANK LTD

    These reminders are coming even after submitting the originals at the bank. Proof has been sent to bank by mail and no response to the mails sent
    HDFC Bank customer support has been notified about the posted complaint.
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      B
      Bharath Mohan
      Jul 15, 2021
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      Dear MR.. BHARATH KUMAR M, Welcome Letter for A/c XXXXXXXXXX4398 has returned undelivered. Due to this, account has been blocked. Please visit your Branch to help us assist you

      Please resolve my issue, i didn't receive any intimation about letter, and how can you block my account without any intimation and they are not taking any action.
      HDFC Bank customer support has been notified about the posted complaint.
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        S
        Shwetafojdar
        Jul 15, 2021
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        I have purchased iPhone 12 in the month of March 2021. And was liable for a cash back of ₹6000, to be credited back to be. The time for the cash back for given 120 days. And since 120 days are over and I have not received any cash back yet, I had to file a complaint. Kindly see to it and resolve this as soon as possible. Thank you. Email is for contact: fojdar.[protected]@gmail.com
        HDFC Bank customer support has been notified about the posted complaint.
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          R
          Ratan Papers
          Jul 15, 2021
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          Address: F 200-201 EPIP SITAPURA JAIPUR- 302022

          Dear Sir / Madam

          Please see below detail of our Fastag

          Custmor name Gaurav Jain
          Registered_name RATAN PAPERS PVT LTD
          User_Id [protected] WALLET ID [protected]
          Tag Seq# 50056094 HFR# HFR01962865
          Reg_Vehc RJ14YC4214, RJ14UF0946, RJ145CD2744

          We have purchased fastags for our Group of companies and linked to hdfc expecting seamless service.
          We are 10 or more year old customer with hdfc. We purchased these fastags for commercial purpose as our vehicles are running on road very frequently. We thought that it will definitely save our time as well as money but we are facing worst experience with the services especially with regards to Fastag Customer care services. We think these are the worst services we faced ever..
          Last month, we came to know that our wallet has been freeze and we can not recharge.
          It was due to Non-kyc. We submitted the required documents to the concerned department immediately and have been informed that it will take 5-7 working days and the problem begins here when we need to interact with Customer care services. They put us on hold for a long time and then it disconnected automatically. There are few sentences that they have been rehearsed very well e.g. We are sorry, we understand your problem, we have forwarded your complaint to our back end team and last but not least is that Sir, it will be activated by tomorrow. Our senior will call back you and unfortunately, we are still waiting call back from the senior.
          Overall, It is very pathetic service.
          We read other comments as well wherein it is mentioned that after release of wallet it is not working.
          Oh... God help us and help those poor people who are in waiting list to release the fastag.
          We are continuously following-up with the concerned team and have been issued ticket or complaint numbers 2-3- times but no avail. Please... help someone

          With Regards
          for RATAN PAPERS PVT LTD
          HDFC Bank customer support has been notified about the posted complaint.
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            A
            Ashwini Kumthekar
            Jul 15, 2021
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            Dear Sir,

            I have registered for do not disturb service with my telephone network operator. Inspite of that, I receive lot of marketing calls from Hdfc bank. Today ( 15.07.2021), I received a call from Trisha ( bank executive at Bund Garden Road, Pune) for loan. Her cell number was [protected] and she identified herself as an employee of Hdfc Bank, Bund Garden road, Pune.

            I am fed up with this constant harassment as I am undergoing medical treatment. Can you take cognizance of this and avoid unnecessary calling to customers like me. I don't have any intention to apply for a loan in future also. Everday some person from Hdfc bank calls for loan or credit card.

            Request you to cooperate and stop this constant harassment.

            Regards,
            Ashwini Kumthekar
            HDFC Bank customer support has been notified about the posted complaint.
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              N
              niraliy patel
              Jul 15, 2021
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              Address: 88, MORA FALIYA, SALEJ

              I have my relationship manager and her name is tanvi tina-[protected]. she is capable of handling her post as she didnt give response what i asked her and always avoid to give response . i called her many times but everytime she just said that i will call you back but she did not. i think she is not happy with her job. if i did not get satisfactory service from hdfc bank i think i have to close my account in this bank and sift to another bank which give me a good service.
              HDFC Bank customer support has been notified about the posted complaint.
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                A
                Ayush Ankit
                Jul 15, 2021
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                I was charged with amount 1622.50 on 14th July. I dont why i have been charged with this amount as i dont remember doing any transaction which are charged from the bank.

                Please provide me an explanation why i was charged this amount.
                HDFC Bank customer support has been notified about the posted complaint.
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                  1
                  17_JD_FN
                  Jul 14, 2021
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                  Address: PN 19 & 20, 1st Flr, Hari Krishna Export, Patel Ind Estate Katargam Surat, Gujarat - 395006 India

                  Hi,

                  My Dinesh dungarani, My HDFC Account No[protected]

                  I have an savings account in hdfc KATARGAM Surat Gujarat branch

                  When i checked my account statement, I see two transaction of 21475+176.34Rs deducted from my bank account in the name of INTER-BRN CASH CHG INCL GST.

                  I tried calling the telephone banking but there is no options to speak to customer care .

                  I am surprised to see how the nationalized bank do such things without prior information to customer. Also this is too big a amount to charge.
                  HDFC Bank customer support has been notified about the posted complaint.
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                    A
                    Aniket9310
                    Jul 14, 2021
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                    My name is Aniket Deshmukh.
                    Today I made a IMPS transaction from HDFC bank to SBI Bank.
                    The transaction says it's timed out.
                    The amount is debited from my account but it has not credited to the beneficiary account.
                    When reached out to beneficiary bank, they said the amount has not been credited and to contact HDFC Bank.
                    This is really not acceptable from HDFC bank, I tried reaching out to HDFC customer care, but I couldn't get connected even after trying for more than 1 hour.
                    I tried reaching out to my customer relationship manager, no response.
                    Is this your service? I'm customer of HDFC bank since 2015, now I might have to think of choosing other banks if this is the pathetic service.

                    Transaction details:
                    RRN:[protected]
                    HDFC Bank customer support has been notified about the posted complaint.
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                      T
                      tanu001122
                      Jul 14, 2021
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                      I have saving account in hdfc bank deogarh branch in
                      deoghar jharkhand with ac no [protected] name tanushree chakraborty.On 14th july 2021 the bank debited rs 590 twice from my account as ach debit return charge but there is no record of bounce from my account.I want the refund of that money.
                      HDFC Bank customer support has been notified about the posted complaint.
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                        R
                        Rajvi27
                        Jul 14, 2021
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                        I was placing an order on zara india online today 14th July and had opted for payment via UPI.
                        I then did the payment through google pay for which zara had used citrus payment gateway.
                        I did the transaction via [protected]@okhdfcbank and money got debited from my account but zara did not received the amount.
                        I haven’t been initiated a refund.

                        Kindly check my concern and give me refund of my money at the earliest.
                        HDFC Bank customer support has been notified about the posted complaint.
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                          N
                          Namiksha
                          Jul 13, 2021
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                          Address: HDFC, Karthik Nagar, Doddanakundi

                          I have withdrawn my PF for my medical expenses, it got credited into hdfc account but it was on hold and got freezed, i requested manager also but still they have not released my account, It has been clearly stated its for my medical expenses nobody has come down.
                          HDFC Bank customer support has been notified about the posted complaint.
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                            S
                            Sankara Narayanan R
                            Jul 13, 2021
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                            Address: HDFC Kollam

                            Hi Hdfc team,

                            I had purchced an item from amazon on emi which was supposed to be no cost emi, i understand that the interest on emi was reduced by amazon from the device price. But now in my e statement i could see that i have been charged with two components namely mer emi int nbr and finance charges. According to me it should have been only a single charge rather than two things.
                            Please clarify!
                            HDFC Bank customer support has been notified about the posted complaint.
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                              A
                              akashjain971
                              Jul 13, 2021
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                              I have done everything possible to eliminate HDFC spam but nothing works as India's cyber laws, privacy, and consent are a joke. Their customer care, twitter, and their DNC(do not call) portals are fake. They refuse to take any responsibility for any number you provide saying it does not belong to them. Surely nobody is that jobless to promote their useless products for free. I know this portal is equally useless but the idea is to spread awareness and make people give as little business to HDFC as possible.
                              HDFC Bank customer support has been notified about the posted complaint.
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                                A
                                Anjani Bajpai
                                Jul 13, 2021
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                                I am trying to transfer funds and everytime it says "We are unable to carry out your instruction. Please contact the bank."

                                Customer name: Anjani Bajpai
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  S
                                  Shivakumar Tg
                                  Jul 13, 2021
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                                  Your FasTag A/c has been Debited for Rs. 105 for Adjustment entry on 7/12/2021 5:21:49 PM. Balance amount in the A/c is Rs. 295 - HDFC Bank Ltd.
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    M
                                    Mad pat
                                    from Delhi, Delhi
                                    Jul 12, 2021
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                                    Cancellation of One Assist Membership

                                    I am a HDFC bank credit card holder . The bank has auto debited Rs. 1899/- from my credit card number ending with 8747 without my concern on date:30/06/2021. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of Rs.1899
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Dear, We regret the inconvenience caused to you. That's not the experience we want for you. Please provide your details via this link http://survey.webengage.com/ws/~1qq44ps and add your Membership ID and our team shall connect with you to discuss further and try to provide a resolution- Prachi, Team OneAssist.
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                                      R
                                      Rao70
                                      Jul 12, 2021
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                                      Hi

                                      For no fault of mine i have been using HDFC Account for past 17 years and no issues and operating the account for so many years.

                                      I have been paying all my loans, auto debits etc etc.

                                      Suddenly on 11th April 2021 my online account is disabled. Message from them that someone was trying to hit my account from other sources which was not my usage pattern.

                                      The resolution to get back my account activated again is to go to POST OFFICE in April 2021 when the PANDEMIC was at its height in the SECOND WAVE to visit POST OFFICE and POST a letter to CHENNAI to reopen the account and enable the online account

                                      Or VISIT the nearest branch to get it activated again.

                                      NOW does any sane person understand this kind of operations from a reputed bank and with such old ways of working to write a letter and send it via SPEED POST to CHENNAI back office.

                                      Where in this age of digital banking, all banking operations are coming doorstep. how is it working with old ways. since last 4 months my account is disabled and no notifications no login no sms for amoutn being taken away from my account. this is how it works with a reputed bank in india. How am i supposed to consume this operations
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Hello Team,

                                      Today i was speaking to the nearest branch manager at Pune. Till yesterday i was given the assurance that all possible help will be provided to ensure i will be able to operate the account or alternatively i will be given a new bank account and shift all my auto-debits to that new account.

                                      Today suddenly the tone has changed and there does not seem to look like any respite for the issue raised.

                                      Its work from home and we as senior IT professionals are working from 9 am till night 2am constantly supporting our IT projects and delivery IT projects 24x7.

                                      Expecting a senior professional to go around to the bank in this age of digital banking there is no way to call up someone or write an email or use an online banking facility to enable my account.

                                      No an opportunity given to open a new account and shift all my old auto-debits to my new account.

                                      Again reconciling all the deposits that i made and the money taken so far for past 2 month to pay against those auto-debits is not possible as the online banking is disabled.

                                      I make payments by other means, there are no SMS given to me. There are no Acknowledgements of the payments made.

                                      Apart from speaking to rude staff members from the Pune Branch is another area of concern.

                                      The mistake has started from HDFC on 11th April 2021 to disable my online banking and the ripple effect is showing on my goodwill, my reputation, my family life, my professional life and mental peace.

                                      Asking a senior person from the hdfc bank to step in and resolve this issue of my online banking being disabled.
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                                        M
                                        Mohitudasi
                                        Jul 12, 2021
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                                        I have refilled my fast tag with 500 rs on 6th July. I travelled to Ulhasnagar 3 days.
                                        That is 240rs (80+80+80). But I have received message deducting my full amount plus extra. Kindly see into this scam.
                                        HDFC Bank customer support has been notified about the posted complaint.
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