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HDFC Bank Complaints & Reviews

2.9
Updated: May 26, 2026
Complaints 32952
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HDFC Bank reviews & complaints page 226

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M
Mohanlal V choudhary
Jul 26, 2021
Resolved
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Resolved

Address: [email protected]

I cant pay yor loan due to corana my busnnise is full lost i have finssale problem and your bankar are tharitang me to pay thair is no bussanse in lockdown
your bankar giving me tharat that you have to pay your laon any how with interst and thay using bad words to me and my famaly which i cant mansting in this maill i am in use tharat that what i can do toumaro i cant tal
Sep 5, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jul 31, 2021
HDFC Bank Customer Care's response
Dear Customer,


We sincerely regret the inconvenience caused to you.

Your query has been shared with the concerned team for further action. Our bank official will respond to your query on or before August 03, 2021.



-Zubin

HDFC Bank Customer Assistance
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    G
    Gouthami Sangana
    from Bengaluru, Karnataka
    Jul 26, 2021
    Dec 28, 2023
    This thread was updated on Dec 28, 2023
    Resolved
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    Resolved

    Unable to unblock my netbanking and mobile banking account

    Hi Team,

    My customerid is[protected].

    I received a message to my phone that my netbanking is blocked on 22nd July, 2021. I immediately called to customer care and as per their suggestion, I visited the branch located at this addess - Hig 88/1, opp. Bpcl Petrol Bunk, MVP Colony, Visakhapatnam, Andhra Pradesh 530017.

    They took my details and verified the issue. Did not find any solution, made me...
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    A
    Akkutha23
    Jul 26, 2021
    Resolved
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    Resolved

    Address: hdfc bank budaun
    Website: [email protected]

    Sir mere pas ek credit card tha jise me 2 sal se chala rha tha lekin mene ek bar payment kisi karan se late kar diya or mera credit card block kar diya or jab bhi me customer care se bat karta hun or mera register mobile no ko register nhi btata me kafi pareshan ho chuka hun ya to mera cresit card ko band kar diya jaye ya mere credit card se block hta diya jaye jisse me usko use kar sakun.
    Name- akash kumar
    mobile-[protected]
    Sep 3, 2021
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Jul 31, 2021
    HDFC Bank Customer Care's response
    Dear Customer,

    We observe that we have already responded to your email ID. For further clarification, we request you to revert to us the mentioned email to enable us to review it further. The reference number for this interaction is[protected].

    -Anay
    HDFC Bank Customer Assistance.
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      Akkutha23
      Jul 26, 2021
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      Address: Vill kumhrai Post parsara Dist Hathras
      Website: [email protected]

      DEAR SIR
      I have a credit card 2 years ago .Last time my payment dilly some reason then HDFC bank blocked my credit card after some time fully payment but HDFC bank not unblocked my credit card
      plz unblocked my credit card Hdfc bank
      REGARDS
      Akash kumar
      HDFC Bank customer support has been notified about the posted complaint.
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        K
        KC69
        from Pune, Maharashtra
        Jul 25, 2021
        Resolved
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        Resolved

        Address: Hyderabad

        I bought a bike in 2006(bajaj pulsar 150) on loan from centurion bank of punjab cleared my loan by 2008.However now that the vehicle needs renewal of registration i need a NOC from financier who no longer exists and was acquired by HDFC. Now when i approached HDFC, they are asking me to visit different branches in Hyderabad along with the bike.
        Aug 31, 2021
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Jul 31, 2021
        HDFC Bank Customer Care's response
        Dear Customer,

        At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] ​​along with the requested details for us to help you with the solution.

        -Anay
        HDFC Bank Customer Assistance
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          R
          Ra_Av_an
          from Shamli, Uttar Pradesh
          Jul 25, 2021
          Resolved
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          Resolved

          Address: Prakash Chowk, Muzaffarnagar

          On[protected], I bought an LG Dual inverter AC from LG's authorized dealer.
          The actual cost of the AC was Rs. 43500/-. I wanted to pay using my HDFC Credit Card (Diner's Club).
          But the shopkeeper asked me to pay 2% extra as Swipe charges.
          The final cost I paid was Rs. 44370/-.

          Date of Incident:[protected]
          Merchant Name: V S Distributors 148 SOUTH CIVIL OPP PRAK MUZAFFARNAGAR.

          Expected Resolution: Please ask the merchant to refund my extra 2% charge i.e. Rs. 870/- Back to my card.
          Sep 2, 2021
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Jul 26, 2021
          Updated by Ra_Av_an
          Any update?
          Verified Support
          Jul 31, 2021
          HDFC Bank Customer Care's response
          Dear Customer,

          We have reviewed your comments and request you write to us at cc.[protected]@hdfcbank.com along with the charge slip copy mentioning the transaction details to enable us to do the needful. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

          -Shweta
          HDFC Bank Customer Assistance
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            S
            Sambhu Manideep
            Jul 25, 2021
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            I am using HDFC bank credit card from past 3 years. For the first time i took the card they have not informed me regarding One assist mfee and they directly deducted the amount and when i asked for cancellation and refund they have not responded nor refunded my amount. Now i have upgraded my credit card and even before I make any transaction again they charged One assist mfee with 1899/- without taking any confirmation from my end.
            I did not expect this kind of irresponsible response from such a reputed bank. I would like to cancel one assist feature membership and refund my amount
            HDFC Bank customer support has been notified about the posted complaint.
            Dear Sambhu Manideep, We regret the inconvenience caused to you. That's not the experience we want for you. Please provide your details via this link http://survey.webengage.com/ws/~1qq44ps and add your Membership ID and our team shall connect with you to discuss further and try to provide a resolution- Prachi, Team OneAssist.
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              A
              Ajinkya Kore
              Jul 24, 2021
              Resolved
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              Resolved

              Address: Sangli

              I didnt get allotment of zomato ipo. So by now money should have been unblicked by bank. But i getting the following message. "HDFC Bank: UPI-Mandate for Rs 14820.00 could not be cancelled due to UM9."
              I want to use that money for another work. Kindly unblock the money. My hdfc bank saving ac no is [protected] and ufsc code is HDFC0000240. I Gave all the info about ipo in screenshots
              Jul 27, 2021
              Complaint marked as Resolved 
              funds have been unblocked
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Aug 02, 2021
              HDFC Bank Customer Care's response
              Dear Customer,

              Our sincere apologies for the inconvenience caused to you. We have responded to your email on July 31, 2021, vide reference number[protected]. Kindly refer to the same and write back on the email in case of any further assistance.

              -Zubin
              HDFC Bank Customer Assistance.
              Zomato ipo refund is not recieved in my account.
              I applied for Zomato ipo but I am not getting any allotment. But till date 28 jule 2021 I am not getting my refund in my account
              Zomato ipo refund is not recieved in my account.
              I applied for Zomato ipo but I am not getting any allotment. But till date 28 jule 2021 I am not getting my refund in my account
              I did transaction from Bank of India
              Dear Sir,

              Sub: Rs. 29640/- under hold against my IPO application FU[protected]
              Account number: [protected], Bank: Indian Bank,
              Name: Roy Upendra Bahadur, PAN No. ADQPB6767N

              I want to inform you that I have applied bid for 390 shares amounting Rs. 29640/- of Zomato limited vide application np. FU[protected] @ Rs, 76/- per share. The linked account was SB account number [protected] maintaining at Indian Bank having UPI [protected]@okicici belong to Google pay. After bidding, the amount in hold Rs. 29640/- was made in said account. I was informed that 195 shares were allotted to me @Rs. 76 per share.
              After getting allotment, due to some reason the Google pay app was deleted and fail to reload the Google pay. The account is still showing amount in hold by Rs. 29640/-.
              I, therefore request you to please release the hold amount after adjusting the allotted shares. The details of account are as under:

              Name of the Bank: Indian Bank
              Account Number: [protected]
              Account Type: Saving
              IFSC Code: IDIB000M684

              Security Applied: 390
              Security Allotted: 195

              Yours faithfully,
              Roy Upendra Bahadur

              Place: Kolkata
              Date: 28/07/2021
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              23 found this helpful
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                A
                AmaniBegari
                Jul 24, 2021
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                Resolved

                I have a salary account with hdfc bank. I dont know where my payment has been bounced. but i have been charged ach debit return charges of rs 590 (2 times) and my account is showing negative balance.

                I have never been informed that this would be charged due to lack of funds. What are these charges for! Why are they so high. It is not a debt i have to pay. It is sip. How can you inculcate habit of regular savings if you penalise so harshly for not having balance.

                Hdfc bank has to return this money. There was no intimation from the bank on the consequences of not keeping sip amount in account.

                Please help me resolve this. People are losing trust in public banks and now these banks also!!!. Although it doesn't make a difference to hdfc bank for sure, but i will close my account if it is not returned. If auto debiting is a service you provide as a bank, then it is your duty to inform me of the charges for the same. Heights of fraud. You must give me a warning that if funds are insufficient you will be charged. Nothing was there.

                Please please help me resolve this and return my money.
                Sep 18, 2021
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Jul 31, 2021
                HDFC Bank Customer Care's response
                Hi,

                Apologies for the inconvenience. Kindly write to grievance.[protected]@hdfcbank.com to share details of your issue, your Account No. & registered contact details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail. -

                Anay
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                  Z
                  Zubeer
                  Jul 24, 2021
                  Resolved
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                  Resolved

                  Amount held by bank

                  Hi there my name is Mohammed Zubair

                  Refunded amount 4820rs REF[protected] from my loan account number 8203731 to my savings account number [protected] now that amount is held for MAB charges which is 4500rs for non maintenance now I can't use the amount for my emergency...the refund amount was supposed to be deposited to my another HDFC savings account number [protected], but they intentionally refunded amount to the...
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                  Amol Jamble
                  Jul 24, 2021
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                  Dear Sir,

                  I have tried to change my mailing address as per my aadhar card but bank rejected address change request.
                  I am not living in the old locality an more.

                  Thanks,
                  Amol Jamble
                  HDFC Bank customer support has been notified about the posted complaint.
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                    P
                    Punit k pandey
                    Jul 24, 2021
                    Resolved
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                    Resolved

                    Address: Ranchi 2nd

                    I had to open salary account by the letter provided by my employer on april 2018 for account opening, so I visited hdfc bank branch in ranchi 2nd and showed the letter provided by my employer. The branch manager opened 2 accounts(for his personal benefits)instead of salary account. My money always gets deducted around 700 each month, though I had never used that unwanted account. Currently it reached total amount of -10000(in negative)as of july 2021. In 2019 march I visited the branch to close this but they didn't close it and said it could be closed after full 1 year. I don't stay in ranchi now. Why should I pay 10000 rs for the account which I had never used and was opened without my consent. I need to close this account without paying any penny. Moreover more than approx 3000 of rupees also got deducted when I sent money in this account. Now when I visit any branch of hdfc to close this account they say u have to first pay this amount of 10000 rs. Why should I pay for it.. hdfc bank and its managers are opening unnecessary account linked with same customer I'd to complete their personal targets and benefits, without thinking of customers financial status. Due to this unwanted account my credit score and other things are badly effected, neither customer care nor branches are helping me out. I just need to close that account which was opened without my consent.

                    Thanks and Regards
                    Punit pandey
                    [protected]
                    Sep 7, 2021
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Aug 02, 2021
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    Our sincere apologies for the inconvenience caused to you. We are looking into your query and our official will contact you by August 06, 2021. Request your co-operation and patience in the interim.

                    -Zubin
                    HDFC Bank Customer Assistance
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                      R
                      Radhika Kandhala
                      Jul 24, 2021
                      Resolved
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                      Resolved

                      My account has been charged 2139 rupees just for one month .. ive been maintaining funds . Request you clear the hold amount .. In this current situations its very difficult for us to pay so much amount .

                      Account Holder: KANDALA RADHIKA
                      Account Number: [protected]
                      IFSC: HDFC0002019
                      Branch: KONDAPUR
                      Account Type: SAVING
                      Sep 7, 2021
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Aug 02, 2021
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      Our sincere apologies for the inconvenience caused to you. We are looking into your query vide reference number[protected] and will respond to you by August 06, 2021. Request your co-operation and patience in the interim.

                      -Zubin
                      HDFC Bank Customer Assistance
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                        G
                        Gzgzgzsr
                        Jul 24, 2021
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                        Online transaction support acaunt me to get you a u
                        HDFC Bank customer support has been notified about the posted complaint.
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                          S
                          Sharpg
                          Jul 24, 2021
                          Resolved
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                          Resolved

                          Address: Hdfc bank , Marathhalli outer ring road branch

                          Hi, i opened have salary account in hdfc 5 years back when i was working at that time. After that i joined school for teaching and now Because of this covid 19 .. school have been closed and I don't have any job since last 2 years . But my hdfc exsisted old salary account showing -8850 balance.
                          The bank converts my salary account converted into savings account & charged monthly.. Now its 8850 negative balance. Without my permission how can the bank convert my salary account into savings account? Even they are not intimated verbally... According to rbi guidlines on savings account banks not charge even its negative balance.
                          I have sent a mail around 8 months back to close the account as I don't have job but no reply
                          Plz give me a juistice to me. 8850 is huge amount to me. What is the solution?
                          What is the action will take against this bank.

                          My bank details: Customer ID[protected]
                          Branch: Marathhalli outer ring road
                          Account number- [protected]
                          Sep 5, 2021
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Jul 31, 2021
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          We sincerely regret the inconvenience caused. This is not the experience we want you to have. We are working on your concern vide Ref ID:[protected] and will revert to you by August 06, 2021.

                          -Shweta
                          HDFC Bank Customer Assistance.
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                            G
                            Gopal Singh Jassal
                            Jul 24, 2021
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                            Address: 1709/3/3G/1, St no 2 Guru Gobind Singh Ngr tibba Road Basti jodhewale Ludhiana punjab

                            Someone use credit card on my name of hdfc bank.showing from cibil report.pls stop it and enquiry about who use credit card. I v not any credit card of hdfc bank
                            [protected]
                            HDFC Bank customer support has been notified about the posted complaint.
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                              M
                              msskumar029
                              Jul 23, 2021
                              Resolved
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                              Resolved

                              I have open the digital account fully KYC update on 05/07/2021, Then i go to HDFC bank in Nilgris, i tell the problem related to debit card. but not received the debit card or welcome kit .
                              till now not yet received the any information from bank side
                              my customer id :[protected]
                              so please request you to solve my problem
                              Sep 7, 2021
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Aug 02, 2021
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details along with the complete branch address (from the given URL: https://bit.ly/3ifJWcU) where you had visited, to enable us to check and assist you further. Please mention reference number TT[protected] for us to promptly respond to you via email.

                              -Zubin
                              HDFC Bank Customer Assistance
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                                Z
                                Zubeer
                                Jul 23, 2021
                                Resolved
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                                Resolved

                                Hi there my name is Mohammed Zubair

                                Refunded amount 4820rs REF[protected] from my loan account number 8203731 to my savings account number [protected] now that amount is held for MAB charges which is 4500rs for non maintenance now I can't use the amount for my emergency...the refund amount was supposed to be deposited to my another HDFC savings account number [protected], but they intentionally refunded amount to the account which has negative balance, for MAB charges recovery they gone this cheap

                                Now I want my money back in my account number [protected] where amount was debited or refund it back to my loan account 8203731 and waive off MAB penalties levied in my account [protected] or close my hdfc account I'm Fedup of this bank worst bank ever
                                Aug 3, 2021
                                Complaint marked as Resolved 
                                Got my refund, I would like to thank Mrs Gayathri Kuruba from Yeshwantpur branch bangalore for all her efforts made in resolving my issue, I sincerely appreciate your time and the attention needed to resolve my issue . Thank You So Much,
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Aug 02, 2021
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                We regret for the inconvenience caused. We have shared your comments with the concerned team and they are looking into the matter. They will revert to you by August 05, 2021. We request your patience in the interim.

                                -Zubin
                                HDFC Bank Customer Assistance
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                                  Z
                                  Zubeer
                                  Jul 23, 2021
                                  Resolved
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                                  Resolved

                                  Refunded amount 4820rs REF[protected] from my loan account number 8203731 to my savings account number [protected] now that amount is held for MAB charges which is 4500rs for non maintenance now I can't use the amount for my emergency...the refund amount was supposed to be deposited to my another HDFC savings account number [protected], but they intentionally refunded amount to the account which has negative balance, for MAB charges recovery they gone this cheap

                                  Now I want my money back in my account number [protected] where amount was debited n waive off MAB penalties or close my hdfc account I'm Fedup of this bank worst bank ever
                                  Aug 3, 2021
                                  Complaint marked as Resolved 
                                  Got my refund, I would like to thank Mrs Gayathri Kuruba from Yeshwantpur branch bangalore for all her efforts made in resolving my issue, I sincerely appreciate your time and the attention needed to resolve my issue . Thank You So Much,
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Aug 03, 2021
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  We wish to inform you that the referred loan account linked HDFC account is 5010XXXXXX6425 and hence excess amount was refunded to the same account. We have further shared your comments with your Branch team for further action. Our branch official will respond to your query on or before August 05, 2021.

                                  -Anay
                                  HDFC Bank Customer Assistance
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                                    Zubeer
                                    Jul 23, 2021
                                    Resolved
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                                    Resolved

                                    Refunded amount 4820rs from my loan account number 8203731 to my savings account number [protected] now that amount is held for MAB charges which is 4500rs for non maintenance now I can't use the amount for my emergency...the refund amount was supposed to be deposited to my another HDFC savings account number [protected], but they intentionally refunded amount to the account which has negative balance, for MAB charges recovery they gone this cheap

                                    Now I want my money back n waive off MAB penalties or close my hdfc account I'm Fedup of this bank worst bank ever
                                    Aug 3, 2021
                                    Complaint marked as Resolved 
                                    Got my refund, I would like to thank Mrs Gayathri Kuruba from Yeshwantpur branch bangalore for all her efforts made in resolving my issue, I sincerely appreciate your time and the attention needed to resolve my issue . Thank You So Much,
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Aug 02, 2021
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    Our sincere apologies for the inconvenience caused to you. We have responded to your email on July 27, 2021, vide reference number[protected]. Kindly refer to the same and write back on the email in case of any further assistance.

                                    -Zubin
                                    HDFC Bank Customer Assistance
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