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HDFC Bank Complaints & Reviews

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Updated: Jul 8, 2026
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HDFC Bank reviews & complaints page 226

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P
priya darsini dasari
from Hyderabad, Telangana
Nov 11, 2021
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Today i have received this message from HDFC Bank i have no idea about

ACH Debit mandate registered for Rs. 10000.00 /- with frequency ADHO in HDFC Bank A/c No.XXXXXXXXX74329 for Razorpay software pvt ltd with UMRN No.HDFC[protected].
HDFC Bank customer support has been notified about the posted complaint.
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    M
    multisami
    Nov 10, 2021
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    Resolved

    Dear HDFC Team,

    My HDFC bank salary account and current account bearing customer ID No:[protected] have been marked lien due to reasons stated in my account mentioned below:

    • LIEN CR CARD – [protected]XXXX7397 -B2.

    The lien is been marked for non-payment of credit card dues in the year 2012-13 and for your information, Rs 62000 is been held in my salary account currently and for your information the same credit card is been settled down with HDFC Bank third party agency in the year 2015. The receipt is missing as it's been almost 7 years.

    Now request you to currently provide me with an appropriate resolution for the same as this is the unauthorized activity by HDFC to hold my entire salary and put a lien in my corporate salary account without any intimation. Your action had affected me personally and emotionally due to holding my entire monthly salary. Expecting a positive and appropriate resolution to my query from your side.
    Dec 17, 2021
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Nov 13, 2021
    HDFC Bank Customer Care's response
    Dear Customer,

    We regret the inconvenience caused. We request you to please feel free to write to us at: PriorityRedressalRPM.[protected]@hdfcbank.com, we shall assist you.

    -Zubin
    HDFC Bank Customer Assistance.
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      A
      Archit25
      from Ahmedabad, Gujarat
      Nov 10, 2021
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      Address: HDFC Ahmedbad

      Around 1000rs got deducted from my account via ".dc intl pos txt markup+st" and even though i have stopped my debit card.

      Please help me.
      HDFC Bank customer support has been notified about the posted complaint.
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        G
        GayathriS1234
        Nov 10, 2021
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        I bought an AC using HDFC debit card EMI loan. I paid all my installments on time along with an interest of 16%. Still for the last installment they charged Rs.531 for delay of 2 days where 95% of the amount was paid, 5% was not paid so for that 5% o[censored]npaid amount I was charged Rs.531. These guys are blood sucking, they can debit any amount they feel like to get. Please take action for this soon.
        HDFC Bank customer support has been notified about the posted complaint.
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          V
          Vivek3009
          Nov 10, 2021
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          Address: Hdfc bank orai branch baldau chowk 285001

          I wanna report a incident of mine about the hdfc bank orai guard.he spreads misleading information.
          Take action
          Thank you
          HDFC Bank customer support has been notified about the posted complaint.
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            S
            sandybond001
            Nov 10, 2021
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            Address: HDFC bank - Janakpuri Branch / Delhi

            Bank,
            It has been 5 years after my constant follow up with bank to get NOC against my credit card after clearing settled amount 21, 000 rupees on October 2016.
            Bank executive has promised to send me NOC on my mail ID, but still I am waiting to get the same .

            First of all bank people make me fool to agree me to settle the card, while I was ready to pay the complete amount, as per them they will negotiate a good deal with bank and I don’t have to pay complete amount . Then drop me under defaulter list .

            Now I am waiting for my NOC, which I never received .

            This is my second last resort to get NOC, before filling an official Police complaint against bank for Mental torture and making me sick for five years and not providing me NOC for my paid money .
            HDFC Bank customer support has been notified about the posted complaint.
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              D
              Dewashis Rai
              Nov 9, 2021
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              Address: Gangtok

              My voided transaction with mobile shop, Gangtok, is not yet refunded in my bank account, it has been more than 2bdays that I haven't received any refund of my Rs- 7990 please look into the matter as soon as possible and get my money refunded. I have attached the copy of the transaction receipt. Thanks
              HDFC Bank customer support has been notified about the posted complaint.
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                M
                Madhavan Madhuraiveeran
                Nov 9, 2021
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                Address: No 102 A Lotus comfort PG Dhevarbisnahalli bellandur Near INTEL OFFICE Banglore

                Hi officials,
                I'm Madhavan From Banglore I open new Salary account at bellandur branch in Bangalore on sep 16 2021 still not received My welcome kit
                I got a Message from HDFC official they mentioned welcome kit has been Received our bellandur HDFC bank please come with original ID proof and collect that kit
                So I went to bellandur branch that Helping persion told to me it's not a official way again we send Courier You can collect From your mentioned Address
                Please do something this kind of folks are happened only HDFC bank already my colleagues are faced this same issue please consider this one My mob number [protected] [protected]@gmail.com
                HDFC Bank customer support has been notified about the posted complaint.
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                  G
                  Geeta_221
                  Nov 9, 2021
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                  Address: SEC 31,JHARSA CHOWK,GURGAON
                  Website: near-me.hdfcbank.com/branch-atm-locator/hdfc-bank-sector-31-banks-sector-31-gurugram-10407/Home

                  Hi,

                  I have opened my hdfc bank account when i was doing a job. At that time i told that we are giving you this account in free also opened that account in 0 rs. When i left a job, i was not getting a salary in that account. Now they have started a deduction every month. I was out of india for a few months and when i returned i got a message that you have to give some money because of your account balance in minus. I also contacted the bank they told me to give account closer form at the nearest branch. When i visited the nearest branch i was amazed they told me you have to visit your home branch also have to pay 9000 Rs for account closure. Why??

                  I have the details that saving account have no any rule to do negative balance. Kindly help to solve the problem.

                  I went to the home branch and they did not help me.They told me to pay the full amount. we can not help you.

                  I request you to close my account and remove the negative balance as I will not pay it. It is not legal to demand money from customer.
                  Dear Customer,

                  We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                  -Anay
                  HDFC Bank Customer Assistance
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                    N
                    nitikesh0007
                    from Pune, Maharashtra
                    Nov 9, 2021
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                    Hi,

                    I Made payment on 07.11/2021 of Rs- 7998 transaction get failed but amount is debited from my account and same is been not received yet so i raised request to HDFC and i received complaint reference number which is Reference ID- 2451968
                    Below is transaction details
                    Transaction ID- [protected]E[protected]
                    Date- 07 nov 2021 14:00
                    MID- [protected]
                    TID[protected]
                    MY MOB NO- [protected]
                    HDFC Bank customer support has been notified about the posted complaint.
                    Yet the amount is not credit in may I got a text message that amount is deposited in your account of 7998/- and also showing in statement as well but not yet added in my closing balance kindly do the needful process on urgent basis
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                      I
                      IramSultan
                      from Mumbai, Maharashtra
                      Nov 9, 2021
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                      Hello,

                      I have made an IMPS transaction to transfer the funds from my account to bob savings account and transaction got declined due to transaction suspect (Time out)

                      Kindly make an arrangement to reverse the funda
                      HDFC Bank customer support has been notified about the posted complaint.
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                        S
                        sj48859
                        Nov 9, 2021
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                        This is with reference to my debit card ending with 6204.

                        Due to security reasons, my previous card was blocked permanently, and my net banking and UPI was blocked temporarily. I applied for a new card on 20 October 2021 and also completed the paperwork to reactivate my net banking. The procedure was done at Gumasta Nagar, Indore branch as it was the nearest to my permanent residence. On the same day, I also applied for a branch change as my old branch was Kurla, Mumbai and I no longer live in that area. After all the formalities, I was informed that my debit card will be delivered to the Gumasta Nagar branch within 7 days and I will have to collect it physically.

                        After 4-5 days, I got a call from the courier service that their personal was standing to deliver my card at my old address (606, Premier ExoticaII, Premier Residencies, Kurla, Mumbai). I requested them to report back to the Kurla branch as it needs to be delivered in Indore.

                        I visited the Gumasta Nagar branch again on 27 October, informed Geeta Singh about the whole situation with my card. My Net banking was still blocked at that time even though it had been more than a week. I again filled a form to reactivate it. Meanwhile, Geeta wrote an email to the authority requesting the status of my debit card. I was assured that the issue will be solved in 7 days.

                        On 6 November, I visited the Gumasta Nagar branch again to collect my chequebook and my debit card. Amreen from the branch was dealing with me at the time. She gave me my chequebook however, had no status on my debit card. They did not even issue me a new card on the spot. My net banking was also still blocked after more than 15 days of back and forth of paperwork and continuous requests. Amreen assured me that she will be able to give me the status of my debit card and net banking in 2-3 hours and convinced me to go back home. She did not call me the whole day and has not picked up my calls since. Geeta Singh has also not been responding to my calls.

                        I am really struggling to manage my finances for the last 15-20 days with no debit card, and zero access to net banking and UPI. I don't think that the bank and their representatives understand the challenges I am forced to face and no one seems to be of any help!

                        Not sure why it is taking such a long time to reactive net banking and deliver a debit card.

                        I am sincerely requesting the authorities to look into the matter and help me as soon as possible.
                        HDFC Bank customer support has been notified about the posted complaint.
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                          L
                          Lakshmiharidass
                          from Palakkad, Kerala
                          Nov 9, 2021
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                          Address: Kerala

                          Sir I got unauthorized msg from razorpay software which i have not initiated the msg is ACH Debit mandate registered for Rs. 99999.00 /- with frequency ADHO in HDFC Bank A/c No.XXXXXXXXXXXXXX for Razorpay software pvt ltd with UMRN No.HDFC[protected].
                          HDFC Bank customer support has been notified about the posted complaint.
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                            firshaik
                            Nov 9, 2021
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                            Hi this is Firoz
                            My account is [protected]
                            Customer id :[protected]
                            Mobile : [protected]

                            I have got a below sms from hdfc

                            ACH Debit mandate registered for Rs. 10000.00 /- with frequency ADHO in HDFC Bank A/c No.XXXXXXXXX42281 for Razorpay software pvt ltd with UMRN No.HDFC[protected].
                            HDFC Bank customer support has been notified about the posted complaint.
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                              Nivedana MS
                              Nov 8, 2021
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                              Address: #698,4th Cross 3rd Main Road Vijaynagar 4th Stage 1st phase

                              I have not converted any amount to EMI .But still unnecessary amount I'm paying to HDFC bank and thier is no coustomer care also to resolve this issue, it's a very bad situation as there is no one to one contact to resolve this issue, without knowing the proper reason I have paid upto 2k as Offus Emi .This is very bad as a Customer I am facing lot of issue to resolve this . Hopefully I will receive my amount back from this consumer complaints site .
                              HDFC Bank customer support has been notified about the posted complaint.
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                                S
                                Sritik
                                Nov 8, 2021
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                                There has been 2 credits to my HDFC account of 5131 INR (Saturday 3:23pm) & 2897 INR (Sunday 7:43pm), however these credited amount is not reflecting in my account.

                                I have also received message from HDFC Bank stating that the amount has been credited to my account but I do not see the amount reflecting in neither the mini statement nor my bank account.
                                HDFC Bank customer support has been notified about the posted complaint.
                                This issue has been resolved & settled by HDFC bank. Thank you.
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                                  aayushoj
                                  Nov 8, 2021
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                                  I opened a new NRE bank account with HDFC in sept 2021. I have not received the welcome kit for the same. I have tried contacting the bank representative who helped me in opening the account but he is not responding to my message. I contacted support through mobile and email but they have not been able to provided any resolution for the same.
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  I have tried contacting HDFC support through email. I have tried contacting my Relationship Manager. No one is responding to it on the email or phone. This is worst service I have ever received from any Indian Bank.
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                                    Rajat_97
                                    from Fazilka, Punjab
                                    Nov 8, 2021
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                                    Address: Fazilka, Punjab 152123, India

                                    On 28-oct-2021 hdfc bank deducted my 1060/- rs. For no reason they called that it is some kind of charges in bank language they said (hab chgs inc gst apr-sep2021). I don't know what was that. But i really need my money back...
                                    HDFC Bank customer support has been notified about the posted complaint.
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                                      GauravChn
                                      from Delhi, Delhi
                                      Nov 7, 2021
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                                      I received a message for the unauthorised ACH debit mandate on my phone. Following is the text:

                                      ACH Debit mandate registered for Rs. 10000.00 /- with frequency ADHO in HDFC Bank A/c No.XXXXXXXXX37506 for Razorpay software pvt ltd with UMRN No.HDFCXXXXXXXXXXXX
                                      HDFC Bank customer support has been notified about the posted complaint.
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                                        Kavita Sukhjeet
                                        Nov 7, 2021
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                                        Sir I got unauthorized msg from razorpay software which i have not initiated the msg is ACH Debit mandate registered for Rs. 80000.00 /- with frequency ADHO in HDFC Bank A/c No.XXXXXXXXX69911 for Razorpay software pvt ltd with UMRN No.HDFC[protected].
                                        HDFC Bank customer support has been notified about the posted complaint.
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