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HDFC Bank Complaints & Reviews

2.9
Updated: Mar 24, 2026
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HDFC Bank reviews & complaints page 226

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A
Ajinkya Kore
Jul 24, 2021
Resolved
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Resolved

Address: Sangli

I didnt get allotment of zomato ipo. So by now money should have been unblicked by bank. But i getting the following message. "HDFC Bank: UPI-Mandate for Rs 14820.00 could not be cancelled due to UM9."
I want to use that money for another work. Kindly unblock the money. My hdfc bank saving ac no is [protected] and ufsc code is HDFC0000240. I Gave all the info about ipo in screenshots
Jul 27, 2021
Complaint marked as Resolved 
funds have been unblocked
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Aug 02, 2021
HDFC Bank Customer Care's response
Dear Customer,

Our sincere apologies for the inconvenience caused to you. We have responded to your email on July 31, 2021, vide reference number[protected]. Kindly refer to the same and write back on the email in case of any further assistance.

-Zubin
HDFC Bank Customer Assistance.
Zomato ipo refund is not recieved in my account.
I applied for Zomato ipo but I am not getting any allotment. But till date 28 jule 2021 I am not getting my refund in my account
Zomato ipo refund is not recieved in my account.
I applied for Zomato ipo but I am not getting any allotment. But till date 28 jule 2021 I am not getting my refund in my account
I did transaction from Bank of India
Dear Sir,

Sub: Rs. 29640/- under hold against my IPO application FU[protected]
Account number: [protected], Bank: Indian Bank,
Name: Roy Upendra Bahadur, PAN No. ADQPB6767N

I want to inform you that I have applied bid for 390 shares amounting Rs. 29640/- of Zomato limited vide application np. FU[protected] @ Rs, 76/- per share. The linked account was SB account number [protected] maintaining at Indian Bank having UPI [protected]@okicici belong to Google pay. After bidding, the amount in hold Rs. 29640/- was made in said account. I was informed that 195 shares were allotted to me @Rs. 76 per share.
After getting allotment, due to some reason the Google pay app was deleted and fail to reload the Google pay. The account is still showing amount in hold by Rs. 29640/-.
I, therefore request you to please release the hold amount after adjusting the allotted shares. The details of account are as under:

Name of the Bank: Indian Bank
Account Number: [protected]
Account Type: Saving
IFSC Code: IDIB000M684

Security Applied: 390
Security Allotted: 195

Yours faithfully,
Roy Upendra Bahadur

Place: Kolkata
Date: 28/07/2021
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    A
    AmaniBegari
    Jul 24, 2021
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    Resolved

    I have a salary account with hdfc bank. I dont know where my payment has been bounced. but i have been charged ach debit return charges of rs 590 (2 times) and my account is showing negative balance.

    I have never been informed that this would be charged due to lack of funds. What are these charges for! Why are they so high. It is not a debt i have to pay. It is sip. How can you inculcate habit of regular savings if you penalise so harshly for not having balance.

    Hdfc bank has to return this money. There was no intimation from the bank on the consequences of not keeping sip amount in account.

    Please help me resolve this. People are losing trust in public banks and now these banks also!!!. Although it doesn't make a difference to hdfc bank for sure, but i will close my account if it is not returned. If auto debiting is a service you provide as a bank, then it is your duty to inform me of the charges for the same. Heights of fraud. You must give me a warning that if funds are insufficient you will be charged. Nothing was there.

    Please please help me resolve this and return my money.
    Sep 18, 2021
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Jul 31, 2021
    HDFC Bank Customer Care's response
    Hi,

    Apologies for the inconvenience. Kindly write to grievance.[protected]@hdfcbank.com to share details of your issue, your Account No. & registered contact details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail. -

    Anay
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      Z
      Zubeer
      Jul 24, 2021
      Resolved
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      Resolved

      Amount held by bank

      Hi there my name is Mohammed Zubair

      Refunded amount 4820rs REF[protected] from my loan account number 8203731 to my savings account number [protected] now that amount is held for MAB charges which is 4500rs for non maintenance now I can't use the amount for my emergency...the refund amount was supposed to be deposited to my another HDFC savings account number [protected], but they intentionally refunded amount to the...
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      Amol Jamble
      Jul 24, 2021
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      Dear Sir,

      I have tried to change my mailing address as per my aadhar card but bank rejected address change request.
      I am not living in the old locality an more.

      Thanks,
      Amol Jamble
      HDFC Bank customer support has been notified about the posted complaint.
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        P
        Punit k pandey
        Jul 24, 2021
        Resolved
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        Address: Ranchi 2nd

        I had to open salary account by the letter provided by my employer on april 2018 for account opening, so I visited hdfc bank branch in ranchi 2nd and showed the letter provided by my employer. The branch manager opened 2 accounts(for his personal benefits)instead of salary account. My money always gets deducted around 700 each month, though I had never used that unwanted account. Currently it reached total amount of -10000(in negative)as of july 2021. In 2019 march I visited the branch to close this but they didn't close it and said it could be closed after full 1 year. I don't stay in ranchi now. Why should I pay 10000 rs for the account which I had never used and was opened without my consent. I need to close this account without paying any penny. Moreover more than approx 3000 of rupees also got deducted when I sent money in this account. Now when I visit any branch of hdfc to close this account they say u have to first pay this amount of 10000 rs. Why should I pay for it.. hdfc bank and its managers are opening unnecessary account linked with same customer I'd to complete their personal targets and benefits, without thinking of customers financial status. Due to this unwanted account my credit score and other things are badly effected, neither customer care nor branches are helping me out. I just need to close that account which was opened without my consent.

        Thanks and Regards
        Punit pandey
        [protected]
        Sep 7, 2021
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Aug 02, 2021
        HDFC Bank Customer Care's response
        Dear Customer,

        Our sincere apologies for the inconvenience caused to you. We are looking into your query and our official will contact you by August 06, 2021. Request your co-operation and patience in the interim.

        -Zubin
        HDFC Bank Customer Assistance
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          R
          Radhika Kandhala
          Jul 24, 2021
          Resolved
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          Resolved

          My account has been charged 2139 rupees just for one month .. ive been maintaining funds . Request you clear the hold amount .. In this current situations its very difficult for us to pay so much amount .

          Account Holder: KANDALA RADHIKA
          Account Number: [protected]
          IFSC: HDFC0002019
          Branch: KONDAPUR
          Account Type: SAVING
          Sep 7, 2021
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Aug 02, 2021
          HDFC Bank Customer Care's response
          Dear Customer,

          Our sincere apologies for the inconvenience caused to you. We are looking into your query vide reference number[protected] and will respond to you by August 06, 2021. Request your co-operation and patience in the interim.

          -Zubin
          HDFC Bank Customer Assistance
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            G
            Gzgzgzsr
            Jul 24, 2021
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            Online transaction support acaunt me to get you a u
            HDFC Bank customer support has been notified about the posted complaint.
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              S
              Sharpg
              Jul 24, 2021
              Resolved
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              Resolved

              Address: Hdfc bank , Marathhalli outer ring road branch

              Hi, i opened have salary account in hdfc 5 years back when i was working at that time. After that i joined school for teaching and now Because of this covid 19 .. school have been closed and I don't have any job since last 2 years . But my hdfc exsisted old salary account showing -8850 balance.
              The bank converts my salary account converted into savings account & charged monthly.. Now its 8850 negative balance. Without my permission how can the bank convert my salary account into savings account? Even they are not intimated verbally... According to rbi guidlines on savings account banks not charge even its negative balance.
              I have sent a mail around 8 months back to close the account as I don't have job but no reply
              Plz give me a juistice to me. 8850 is huge amount to me. What is the solution?
              What is the action will take against this bank.

              My bank details: Customer ID[protected]
              Branch: Marathhalli outer ring road
              Account number- [protected]
              Sep 5, 2021
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Jul 31, 2021
              HDFC Bank Customer Care's response
              Dear Customer,

              We sincerely regret the inconvenience caused. This is not the experience we want you to have. We are working on your concern vide Ref ID:[protected] and will revert to you by August 06, 2021.

              -Shweta
              HDFC Bank Customer Assistance.
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                G
                Gopal Singh Jassal
                Jul 24, 2021
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                Address: 1709/3/3G/1, St no 2 Guru Gobind Singh Ngr tibba Road Basti jodhewale Ludhiana punjab

                Someone use credit card on my name of hdfc bank.showing from cibil report.pls stop it and enquiry about who use credit card. I v not any credit card of hdfc bank
                [protected]
                HDFC Bank customer support has been notified about the posted complaint.
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                  M
                  msskumar029
                  Jul 23, 2021
                  Resolved
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                  Resolved

                  I have open the digital account fully KYC update on 05/07/2021, Then i go to HDFC bank in Nilgris, i tell the problem related to debit card. but not received the debit card or welcome kit .
                  till now not yet received the any information from bank side
                  my customer id :[protected]
                  so please request you to solve my problem
                  Sep 7, 2021
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Aug 02, 2021
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details along with the complete branch address (from the given URL: https://bit.ly/3ifJWcU) where you had visited, to enable us to check and assist you further. Please mention reference number TT[protected] for us to promptly respond to you via email.

                  -Zubin
                  HDFC Bank Customer Assistance
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                    Z
                    Zubeer
                    Jul 23, 2021
                    Resolved
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                    Resolved

                    Hi there my name is Mohammed Zubair

                    Refunded amount 4820rs REF[protected] from my loan account number 8203731 to my savings account number [protected] now that amount is held for MAB charges which is 4500rs for non maintenance now I can't use the amount for my emergency...the refund amount was supposed to be deposited to my another HDFC savings account number [protected], but they intentionally refunded amount to the account which has negative balance, for MAB charges recovery they gone this cheap

                    Now I want my money back in my account number [protected] where amount was debited or refund it back to my loan account 8203731 and waive off MAB penalties levied in my account [protected] or close my hdfc account I'm Fedup of this bank worst bank ever
                    Aug 3, 2021
                    Complaint marked as Resolved 
                    Got my refund, I would like to thank Mrs Gayathri Kuruba from Yeshwantpur branch bangalore for all her efforts made in resolving my issue, I sincerely appreciate your time and the attention needed to resolve my issue . Thank You So Much,
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Aug 02, 2021
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    We regret for the inconvenience caused. We have shared your comments with the concerned team and they are looking into the matter. They will revert to you by August 05, 2021. We request your patience in the interim.

                    -Zubin
                    HDFC Bank Customer Assistance
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                      Z
                      Zubeer
                      Jul 23, 2021
                      Resolved
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                      Resolved

                      Refunded amount 4820rs REF[protected] from my loan account number 8203731 to my savings account number [protected] now that amount is held for MAB charges which is 4500rs for non maintenance now I can't use the amount for my emergency...the refund amount was supposed to be deposited to my another HDFC savings account number [protected], but they intentionally refunded amount to the account which has negative balance, for MAB charges recovery they gone this cheap

                      Now I want my money back in my account number [protected] where amount was debited n waive off MAB penalties or close my hdfc account I'm Fedup of this bank worst bank ever
                      Aug 3, 2021
                      Complaint marked as Resolved 
                      Got my refund, I would like to thank Mrs Gayathri Kuruba from Yeshwantpur branch bangalore for all her efforts made in resolving my issue, I sincerely appreciate your time and the attention needed to resolve my issue . Thank You So Much,
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Aug 03, 2021
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      We wish to inform you that the referred loan account linked HDFC account is 5010XXXXXX6425 and hence excess amount was refunded to the same account. We have further shared your comments with your Branch team for further action. Our branch official will respond to your query on or before August 05, 2021.

                      -Anay
                      HDFC Bank Customer Assistance
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                        Zubeer
                        Jul 23, 2021
                        Resolved
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                        Resolved

                        Refunded amount 4820rs from my loan account number 8203731 to my savings account number [protected] now that amount is held for MAB charges which is 4500rs for non maintenance now I can't use the amount for my emergency...the refund amount was supposed to be deposited to my another HDFC savings account number [protected], but they intentionally refunded amount to the account which has negative balance, for MAB charges recovery they gone this cheap

                        Now I want my money back n waive off MAB penalties or close my hdfc account I'm Fedup of this bank worst bank ever
                        Aug 3, 2021
                        Complaint marked as Resolved 
                        Got my refund, I would like to thank Mrs Gayathri Kuruba from Yeshwantpur branch bangalore for all her efforts made in resolving my issue, I sincerely appreciate your time and the attention needed to resolve my issue . Thank You So Much,
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Aug 02, 2021
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        Our sincere apologies for the inconvenience caused to you. We have responded to your email on July 27, 2021, vide reference number[protected]. Kindly refer to the same and write back on the email in case of any further assistance.

                        -Zubin
                        HDFC Bank Customer Assistance
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                          C
                          chandray
                          Jul 23, 2021
                          Resolved
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                          Resolved

                          Amount 16000 was transferred by merchant in his account and within 5 minutes he gave me void sale slip of same amount but amount is not received in my account so far. My account is in SBI Bank

                          Kindly look into the matter as soon as possible it has been 5 days.
                          Sep 1, 2021
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Jul 24, 2021
                          Updated by chandray
                          Status is showing as resolved on portal but my amount is not credited in my account yet.
                          Jul 25, 2021
                          Updated by chandray
                          Dear support,

                          My amount of Rs 16000/- has been credited in my account yesterday.
                          Yor are requested to close my complain.

                          Thank you.
                          Verified Support
                          Jul 31, 2021
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.

                          -Anay
                          HDFC Bank Customer Assistance
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                            B
                            BhavanaRao
                            Jul 23, 2021
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                            I have bought my iphone11 with hdfc bank credit card on 05/04/2021 in from the Imagine, UB city store in Bangalore. As mentioned by hdfc bank (To receive cashback of 5000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days. Hope this issue gets resolved and cashback will be credited as soon as possible.
                            HDFC Bank customer support has been notified about the posted complaint.
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                              Meenakshi Sahay
                              Jul 23, 2021
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                              I have taken credit card but now I want to block my card, I have talked to the member of bank but they are saying that your card is blocked but you have taken a policy. For which you have to deposit dues first then NOC will be given to you.
                              I want to know that without my signature or any permission how can bank give any policy.
                              Please pay attention on my complain otherwise I will have to complain to md of bank.

                              Thanks
                              HDFC Bank customer support has been notified about the posted complaint.
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                                Arpithaa
                                Jul 23, 2021
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                                On month of may and jun u people have dedicated 1450 rs for not maintaining minimum balance. But I'm kept minimum amount in My FD account since 2years. Please consider that as minimum balance and release my dedicated amount and also dedicated 17 rs fir insta alert charge i[censored] guys do the same I'm gonna close my back account.
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  S
                                  Sharmanyu
                                  from Pune, Maharashtra
                                  Jul 23, 2021
                                  Resolved
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                                  Resolved

                                  Address: Wadachi wadi

                                  The HDFC BANK FASTTAG SERVICES has been the most DISSAPOINTING and it feels that it HDFCBANK FASTTAG is A ABANDONED UNIT with no responsible person replying to emails nor responding in any manner.

                                  I have HDFC FASTAG for my car MH12RF0288 registered with my mobile no +91 [protected].

                                  I recharged my account on 12th July 2021 at 6.21 am via google pay (please see screenshot attached) BUT THE ACCOUNT HAS NOT BEEN RECHARGED, NOR THE AMOUNT HAS BEEN REVERSED BACK TO MY ACCOUNT.

                                  I called customer care twice and they said account was FREEZED DUE TO KYC ( I didn't received any intimation or information for KYC). I asked them to update as I hold account in HDFCBANK.

                                  1. My account is not active yet !
                                  2. Nor my amount is reversed or recharged!!

                                  Kindly look into the matter and solve it asap.
                                  Sep 4, 2021
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jul 31, 2021
                                  HDFC Bank Customer Care's response
                                  Hi,

                                  Apologies for the inconvenience. Kindly write to grievance.[protected]@hdfcbank.com to share details of your issue, the Registered Mobile Number & Email ID, Fastag Reference Number, and Vehicle Registration Number. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                                  -Anay
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                                    A
                                    Amiya Basak
                                    Jul 23, 2021
                                    Resolved
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                                    Resolved

                                    I have taken FASTAG from HDFC and then I sold my car. So I closed the car but wallet was still active which had Rs.173. Initially they told FASTAG closed and you will get the Security deposit Rs 200 after few days. It never came. After three month when I have taken new car and I called HDFC FATTAG Customer care and as per them the Wallet still active. I request them to close it and give me back Rs 200 +Rs 173. They insist me not close but apply new card with will add Rs 173 with new card. I did same and during transaction it failed to attaché the wallet. Again HDFC bank deduct Rs 209. Total 200+173+209. They told no issue give us request for closing old wallet. I did same again. They suggest after 2-3 days all money will return back.

                                    Al over 6 days over no refund. If I call Customer care then they saying they can't fetch details for me and asked me call 30 mints. I called then 5 time and every time telling same. This is nothing but fraud. Sometime asking give OTP then I send you. Sometime hanging the phone, sometime cutting the phone. I sent five email to bellow email ids but no one responsed back

                                    Customer Escalations,
                                    kunal.[protected]@1pay.in,
                                    darshan.[protected]@1pay.in

                                    There are no ways open to me for further escalation.

                                    Please help here. Rs 583 is not big deal but how we trust this bank latter.

                                    Thanks and Regards,
                                    Amiya Basak
                                    [protected]
                                    Jul 30, 2021
                                    Complaint marked as Resolved 
                                    Issue has resolved. Thanks for the support.
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Jul 30, 2021
                                    Updated by Amiya Basak
                                    The issue has resolved. Thanks for the support.
                                    Verified Support
                                    Aug 02, 2021
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details along with the email mentioning your registered contact details, vehicle number and fastag reference number. Please mention reference number TT[protected] for us to promptly respond to you via email.

                                    -Zubin
                                    HDFC Bank Customer Assistance
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                                      meenakshi073
                                      Jul 23, 2021
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                                      This is in reference to my rrn number[protected]. This is the refund from duraflex which is not reflecting in my account. The refund was initiated on 14th July
                                      HDFC Bank customer support has been notified about the posted complaint.
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