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Updated: Mar 24, 2026
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HDFC Bank reviews & complaints page 234

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G
Gorakh sudrik
Jul 5, 2021
Resolved
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Resolved

Address: Bund Garden Pune

No response by my hdfc account on hold and customer care not sports plz do this problem pretty plz form credit card department
Aug 6, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jul 06, 2021
HDFC Bank Customer Care's response Dear Customer,

We sincerely regret the inconvenience caused. We request you to write to us at: PriorityRedressalRPM.[protected]@hdfcbank.com, we shall assist you.

-Zubin
HDFC Bank Customer Assistance
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    A
    AlthafSS
    Jul 4, 2021
    Resolved
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    Resolved

    HDFC Bank unauthorized credit card charges as an aggregator emi - offus

    Hi

    I have purchased an item of Rs 26999 on 26/06/2021 using my credit card.I opted for full payment. Now I checked my card statement I found that the amount is credited as aggregator emi - offus on July 2. and an amount of 100 is debited as a processing fee for the same. I haven't opted for any loans, they automatically converted to EMI.

    Please solve this as soon as possible and credit back the processing fee.br...
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    V
    vsnakhate
    Jul 4, 2021
    Resolved
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    Resolved

    Fastag wallet is freezed

    My vehicle no is MH20EF7799
    I have a Fastag purchased from HDFC BANK via NetBanking
    I have recharged Fastag many times in past through NetBanking
    But today I am not able to recharge my Fastag and getting Wallet Freezed message
    Kindly sovle my problem ASAP.
    I am also a regular platinum account holder of HDFC BANK.
    Thanks
    Dr Vijay Sakharamji Nakhate...
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    G
    Ganesh Kurmi
    Jul 4, 2021
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    Account blocked as Welcome letter not delivered

    Hi HDFC team,

    I think HDFC is getting in worst bank.

    I am new account holder opened account 10 days back also I got my welcome kit delivered at my home but yesterday I received message as below:
    Dear MR.. GANESH JAGDISH PRASAD KURMI, Welcome Letter for A/c XXXXXXXXXX6732 has returned undelivered. Due to this, account has been blocked. Please visit your Branch to help us assist you.

    How...
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    M
    Manoj Maya Kumar
    Jul 4, 2021
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    I initiated a transfer of Rs.992 on 04th July 2021 to buy some medicine for my kid. The amount was debited from my account and the beneficiary bank still does not recognize the transaction. Below is the message

    Update: your money transfer of INR 942.00 on 04-07-21 timed out due to technical reasons. (Imps ref no. xxxxxxxxxxxx). If this transaction is not done by you, call XXXX XXXX XXXX.
    HDFC Bank customer support has been notified about the posted complaint.
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      S
      shaik roshni
      Jul 4, 2021
      Resolved
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      Resolved

      I am complaining about hdfc credit card refund not reflected yet when merchant of flipkart did not receive the money twice total 4000rs

      Hdfc cc ending 4074
      Email [protected]@gmail.com
      Aug 5, 2021
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      View replies
      Dear Customer,

      At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern along with the last four digits of the credit card no., transaction details. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

      -Anay
      HDFC Bank Customer Assistance
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        P
        Priyanka0723
        Jul 3, 2021
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        The hdfc bank has put a hold on my funds of rupees 800 as mi revenue hold through gefu, ac number is
        Account number: 5010*4507,
        Ifsc: hdfc0000805
        Branch: yousufguda
        The customer service is not able to give any info on this.
        First of all it's hard to reach customer service because it takes a alot of time and the ivr options are very difficult and tricky to navigate, after all the effort the customer service is not helpful
        HDFC Bank customer support has been notified about the posted complaint.
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          P
          Priyanka0723
          Jul 3, 2021
          Resolved
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          Resolved

          The hdfc bank has put a hold on my funds of rupees 707.70 as mi revenue hold through gefu, ac number is
          Account number: 5010*4507
          Ifsc: hdfc0000805
          Branch: yousufguda
          The customer service is not able to give any info on this.
          First of all it's hard to reach customer service because it takes a alot of time and the ivr options are very difficult and tricky to navigate, after all the effort the customer service is not helpful
          Jul 3, 2021
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
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            J
            jasaswini
            Jul 3, 2021
            Resolved
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            Resolved

            Website: v1.hdfcbank.com/htdocs/common/PayZapp/index.html

            So I basically received a refund from Myntra and payzapp is not at all bothered about it. It should be there in my wallet. But I cannot find my money there neither it's transferred to my Bank account. Even after mailing them 10 times, they are just sending an automated message with similar reply which has no reply to my query. Payzapp is a fraud app as I can find many more such complaints about them.
            Apr 26, 2022
            Complaint marked as Resolved 
            Refund has already been received
            HDFC Bank customer support has been notified about the posted complaint.
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              G
              Ganesha S K
              from Bengaluru, Karnataka
              Jul 3, 2021
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              Address: Ganesha S K maruthinagar Iggaluru chandapura posy anekal ta

              [protected] this hdfc credit card i am canceled this is not using the card so the card will close this
              HDFC Bank customer support has been notified about the posted complaint.
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                N
                Naveenkumar G K
                Jul 3, 2021
                Resolved
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                Resolved

                Hi HDFC customer care,
                Hdfc account was initially created by my initial company under salary account then after relived from that company account was converted to savings. I couldn’t notice that now im joining in another company so im giving existing hdfc account and it is showing 8733.80 Rs in negative. After salary credited in my account and the negative was deducted. Rs.8733.80 is huge amount and i cant let it go easily in this corona time. Please revert it back to me. Now hdfc account is converted to salary account and i will maintain sufficient amount so please refund that amount by releasing that hold.

                Hdfc bank
                R.A puram
                Chennai
                Aug 9, 2021
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Jul 05, 2021
                HDFC Bank Customer Care's response                 Dear Customer,

                We have shared your comments with the concerned team and our branch official will get in touch with you at the earliest by July 09, 2021. We request your patience in the interim.

                -Anay
                HDFC Bank Customer Assistance
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                  P
                  Pulkit Bansal 007
                  Jul 3, 2021
                  Resolved
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                  Resolved

                  I did the gas cylinder booking through airtel app & done the payment through my hdfc credit card of rs 818/- The amount got deducted but booking doesn't show on the app neither failed nor success... Don't know where the money got stucked. Plz check the matter & resolve my issue...
                  Aug 7, 2021
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Jul 05, 2021
                  HDFC Bank Customer Care's response                   Dear Customer,

                  As per our records, the transaction of Rs.818.50 incurred at M/s. AIRTEL MUMBAI IN on 30/06/2021 has been reversed and credited to your card account on 04/07/2021. This credit will reflect in your next monthly statement.

                  -Shweta
                  HDFC Bank Customer Assistance
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                    J
                    jaysreesree
                    Jul 2, 2021
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                    I have cancelled my order in flipkart and after some time I got a message saying that refund completed.But I didn't receive my amount in my account.I contacted flipkart support.They told the refund process completed from their end.I paid money through HDFC Payzapp. I am little worried about money since it is already two days still no updates from bank.
                    HDFC Bank customer support has been notified about the posted complaint.
                    Jul 06, 2021
                    Updated by jaysreesree                     What is the status of my complaint?
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                    What's the update of my issue?
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                      S
                      Siveka
                      Jul 2, 2021
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                      Hi,
                      My old food card is not a smart card. SO I applied for a new one and is active now.
                      But the money from old card is not transferred to new card. I am not sure whom to contact for food card related issues. Kindly do the needful
                      HDFC Bank customer support has been notified about the posted complaint.
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                        S
                        Sandeep97
                        Jul 2, 2021
                        Resolved
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                        Resolved

                        I ordered product from flipkart using hdfc credit card on may 15th and product got cancelled due to lockdown, i got the amount refunded
                        But on july 5th 2909INR got deducted from my account toward cc payment
                        I acomplained about it earlier, but no response
                        Now, this month also i got a bill of 2909INR
                        Please help me to resolve this issue as soon as possible
                        Aug 5, 2021
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        View replies
                        Dear Customer,

                        We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected]
                        along with the requested details for us to help you with the solution.

                        -Anay
                        HDFC Bank Customer Assistance
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                          N
                          Navdeep Grewal
                          Jul 2, 2021
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                          Resolved

                          Made an online purchase (via Amazon) but had to cancel later. Amazon has initiated and completed refunds from their end and even received text message from HDFC saying that 'refund has been carried out and money has been credited back to account linked to debit card'. However on balance inquiry and on checking statement and balance online, the refund/credit transaction is not displayed. Why is the refund not showing up or being reflected in my bank statement despite confirmation message from the bank itself? I'm really worried.

                          transaction ref no: T[protected]
                          Jul 3, 2021
                          Complaint marked as Resolved 
                          No response from the customer support but the issue got resolved by itself, took about 36 hours for the refund to reflect in the bank statement and balance.
                          HDFC Bank customer support has been notified about the posted complaint.
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                            P
                            Prashant H Kulkarni
                            Jul 2, 2021
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                            Address: India
                            Website: www.hdfcbank.com

                            Hello HDFC Bank

                            It is ridiculous that daily 2 to 3 times, I am receiving this voice calls at all possible odd hours from HDFC Bank for asking me to take loan. I am not interested to take any loan and several times i have requested that please do not call or SMS me for loan requirement..

                            Please note this number for your action : +91- [protected]
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Jul 02, 2021
                            HDFC Bank Customer Care's response                             Dear Customer,

                            We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the caller details for us to help you with the solution.

                            -Anay
                            HDFC Bank Customer Assistance
                            Jul 04, 2021
                            Updated by Prashant H Kulkarni                             Hi Anay,

                            I am not interested to click on https://bit.ly/2Lzhyn3.
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                              C
                              chetna1980
                              Jul 2, 2021
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                              Resolved

                              Address: Jaipur

                              Hi, I had the saving account in HDFC jaipur branch and around 2 or 2 and 1/2 year back I informed bank to close my account. I don't know about the account, but still I am getting the monthly statements for that account. So can you please close my account as there is no activity in that since last 2 years. I can't visit branch as I am not in India, that's why when I was in india last time that time I informed the bank. Please close my account it will be a great help.

                              Thanks, Chetna
                              Aug 5, 2021
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              View replies
                              Dear Customer,

                              We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected]
                              along with the account details for us to help you with the solution.

                              -Anay
                              HDFC Bank Customer Assistance
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                                R
                                Ramya_reddy94
                                Jul 2, 2021
                                Aug 12, 2023
                                This thread was updated on Aug 12, 2023
                                Resolved
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                                Resolved

                                Welcome Kit returned - Account Blocked

                                The account was opened online. When the welcome kit was sent, I was not there at location to receive the kit. Then i got a call from the bank person saying welcome kit is returned after 2 delivery attempts and could not able to reach you on phone and your account will be blocked. But actually, it was once the delivery was attempted and no one called me. If i am able to receive the calls from any other number, Why cant i receive their call....
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                                N
                                nagabhus
                                Jul 2, 2021
                                Resolved
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                                Resolved

                                Address: HDFC

                                Dear Sir, I have applied for personal loan on 22 Jun 21 through Paisa bazar..
                                Initially I was not in interest to take loan from HDFC..but HDFC representative forced me to take Loan..and promised that..My loan takeover DD will be reached to me wd in one day.
                                How ever even after 8 days..I was not received my DD.
                                Now My loan in another bank is charging interest due to non submission of DD.
                                Now my question is..who will bear all the charges..incurred by Bank..due to delay in recwiving DD.
                                its a mistake..of HDFC..for non confirmation of rules..and making customers suffer.
                                I required the charges..for delay in DD
                                Aug 13, 2021
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Jul 02, 2021
                                HDFC Bank Customer Care's response                                 Dear Customer,

                                Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern along with the loan account number. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                -Manoj
                                HDFC Bank Customer Assistance.
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