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Updated: Dec 16, 2025
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HDFC Bank reviews & complaints page 234

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I
Ibrahim9191
Jul 1, 2021
Resolved
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I've called HDFC customer support in May regarding a fraud transaction. They then blocked my Netbanking/UPI/Debit Card.
Now when I called customer care again to unlock my Netbanking they asked me to go to the nearest bank which I did. They asked me to fill a form, but still I am not able to access my Netbanking no matter how many times I reached out to Nearest bank and customer care.

I would request to have my Netbanking access back asap.
I fed up with the services which was provided by the bank
Aug 12, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Jul 01, 2021
Updated by Ibrahim9191 Sorry its not on may. its on june.
Verified Support
Jul 02, 2021
HDFC Bank Customer Care's response Dear Customer,

Our sincere apologies for the inconvenience caused to you. We request you to write to us at https://bit.ly/3yeOSnq mentioning the complete branch address (from below URL) where the request was submitted to enable us to check and assist you further. https://bit.ly/3jxFiIi Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

-Zubin
HDFC Bank Customer Assistance
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    Y
    Yudhister Nalliboyena
    Jul 1, 2021
    Resolved
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    Resolved

    User Id is not set for my food plus card

    I am trying to login to food plus card.
    Since I forgot the user id I tried to get the user id by clicking option 'forgot user id' but when I gave details and submit it says that user id is not set for my card.
    And I can't login using card number also because it looks like user id also required to login.

    Could you please check this ?...
    +1 photos
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    S
    Sourabh Chatterjee
    from Egra, West Bengal
    Jun 30, 2021
    Resolved
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    Resolved

    Have hdfc account and get loan from hdfc bank i paid every month emi 5672 but once i coudn't maintains balance in account and that time i was charged with overdue charge which is around 649. Now, suddenly they charged me 236 rs for emi rtn charges.
    If i have already paid overdue charges then why hdfc is again charging with emi rtn charges.
    I want the money refunded back to my account.
    Aug 13, 2021
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Jul 02, 2021
    HDFC Bank Customer Care's response     Dear Customer,

    We have shared your comments with the concerned team and our branch official will get in touch with you at the earliest by July 06, 2021. We request your patience in the interim.

    -Zubin
    HDFC Bank Customer Assistance
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      M
      Marin Misala
      Jun 30, 2021
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      Unable to carry out your instructions please contact bank.

      I have been trying to close my RD account and I recieve this message - unable to carry out your instructions please contact bank....
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      vishaljain17
      Jun 30, 2021
      Resolved
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      Resolved

      Since last few months my HDFC Bank FasTag is getting debited for 120/- Rs for manual debits and adjustment entries for unknown reasons. I have also raised disputes in this regard with HDFC FasTag Team but have not received any solution yet from them. A total of 18 deductions of 120/- each has happened till date. Even the HDFC FasTag team doesn’t know the details of these deductions.
      Aug 7, 2021
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      View replies
      Dear Customer,

      Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.

      -Vikash
      HDFC Bank Customer Assistance
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        S
        shettyz
        Jun 30, 2021
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        Resolved

        I had been to HDFC Bank on 28 June 2021 for closure of my bank account, but still getting emails from their end. Kindly let me know if my account is closed or is there any email /message alert I would get on my closure of account.
        Aug 7, 2021
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        View replies
        Dear Customer,

        Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.

        -Vikash
        HDFC Bank Customer Assistance
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          N
          nikhil deokate
          Jun 30, 2021
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          Address: Baramati

          I have hdfc saving account and get personal loan from hdfc bank i paid every month emi 3000 but once i cant maintains balance in account that time bounce my emi and bank charge me bounce charges 639 with taxes and after one month they charge me 236 re for emi rtn charges what is this charges and what is related this charge without any Messages. I m comfort on this bank I'm Change my bank account
          HDFC Bank customer support has been notified about the posted complaint.
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            F
            Fdo
            from Jammu, Jammu and Kashmir
            Jun 30, 2021
            Resolved
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            Resolved

            I have applied loan restructuring to HDFC for my car & home loan as I didn't get my salary for this pandemic. But the collection agencies from HDFC forced me to the EMI
            Aug 7, 2021
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Jun 30, 2021
            Updated by Fdo             Applied my restructuring loan for my car loan as for the past one year I didn't receive my salary. But the collection agencies called and asked me to pay the EMI
            Verified Support
            Jun 30, 2021
            HDFC Bank Customer Care's response             Dear Customer,

            We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern along with the Loan Account Number. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

            -Anay
            HDFC Bank Customer Assistance
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              _nidhi_roy
              Jun 30, 2021
              Resolved
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              Resolved

              Address: Jaipur, Rajasthan

              Hello, I bought an iPhone 11 on February 5th 2021 and it was entitled for a cashback of 5000 within 120 days. It’s been more than 120 days and when I contacted pine labs regarding this they asked me to contact the bank for it. It’s been so long and I have not got my cashback and there is no response from HDFC Jaipur either.
              Aug 6, 2021
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              View replies
              Dear Customer,

              Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.

              -Rimpa
              HDFC Bank Customer Assistance
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                M
                manas9
                Jun 30, 2021
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                Home loan not process after fees payment 3 months past
                HDFC Bank customer support has been notified about the posted complaint.
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                  B
                  bhuvenesh kumar
                  Jun 30, 2021
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                  Resolved

                  Hi Team,
                  There has been a Incident long back in 2009 that by mistake I have provided the wrong document for Loan Application . After that I got called in RIC dept HDFC bank Indiranagar Bangalore, I have paid the fine and write in apology letter to bank . And they promised that it will not impact any of future relation ship. As when I have returned from Overseas after 5 years, tried to applied for Personal Loan, Executive told me there is something update in RIC profile from back 10 years old.

                  This seems to be unfare as I am being very good salaried professional with good credit score and also recently moved my Salary account to HDFC on the request from my Nearby branch Manager --Now it seems I have done the mistake moving my account to HDFC .

                  Is there any way to get this issue resolved or does that mean I cannot avail any finanacial products from HDFC life time.
                  Aug 5, 2021
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Jun 30, 2021
                  HDFC Bank Customer Care's response                   Dear Customer,

                  We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern along with the Loan Application Number. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                  -Anay
                  HDFC Bank Customer Assistance
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                    S
                    sherali0203
                    Jun 30, 2021
                    Resolved
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                    Resolved

                    Change of rate for foreclosing charge after procedure and charging 60000 for three months moratorium

                    Dear sir/ma'am,
                    I had taken PL in hdfc bank in march 2020 worth 10 Lac and zero closing charge after 12 emi. All these was mentioned in their papers while I was signing.
                    Now after one year when I willing to close it, I no one is responding properly and in they have some different paper in their database which is showing 4.75% of closing charge even after 13 emi.
                    I have both papers where I signed and the one which they...
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                    T
                    Thanju
                    Jun 29, 2021
                    Resolved
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                    Resolved

                    Address: Mangalore
                    Website: [email protected]

                    I have hdfc salry account but last Month emi is bounce he dedicated 650 rs nd ofter one 236 I don't know y dedicated 2times he cheating the customer
                    Aug 5, 2021
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Jun 30, 2021
                    HDFC Bank Customer Care's response                     Dear Customer,

                    We sincerely regret the inconvenience caused.
                    Your query has been shared with the concerned team for further action. Our bank official will respond to your query on or before July 03, 2021.

                    -Zubin
                    HDFC Bank Customer Assistance.
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                      R
                      Rajeshwari19
                      Jun 29, 2021
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                      For past 10 days I am facing issue while doing transactions. I have visited near by branch also. Still issue is not resolved
                      HDFC Bank customer support has been notified about the posted complaint.
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                        A
                        ash_win
                        Jun 29, 2021
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                        Resolved

                        Address: Bagmane Constellation Park, Bangalore, Karnataka

                        The HDFC bank has put a hold on my funds of rupees 558.21 as mi revenue hold through gefu.

                        HDFC
                        IFSC 0009286
                        Bagmane Constellation Park, Bangalore

                        it's hard to reach customer service because it takes a a lot of time and the AI options are very difficult and tricky to navigate, in the end its of no use.

                        Consumer should also be explained about all activities in their accounts.
                        Aug 9, 2021
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Jun 29, 2021
                        HDFC Bank Customer Care's response                         "Dear Customer,

                        We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern along with the details of the charges. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                        -Anay
                        HDFC Bank Customer Assistance
                        Verified Support
                        Jun 30, 2021
                        HDFC Bank Customer Care's response                         Dear Customer,

                        Please share with us both the email IDs, viz. the one from which the mail was sent and the one to which it was sent along with HBL number received in acknowledgement. We will check and get back to you.

                        -Anay
                        HDFC Bank Customer Assistance
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                          M
                          mbhattacharjee
                          Jun 29, 2021
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                          Address: KOLKATA
                          Website: [email protected]

                          Kindly stop this cummilative amount hold on process
                          amount hold through mi revenue through gefu
                          inr2588
                          HDFC Bank customer support has been notified about the posted complaint.
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                            A
                            Abhinavsh111
                            Jun 29, 2021
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                            Resolved

                            Hi,
                            I have requested address change request multiple times and sent you the address change request form with aadhar details and may hing signature.

                            Again it is being rejected saying signature mismatch. Noone contacts me before
                            rejecting it over such a false excuse.

                            HDFC should learn how to resolve customer queries from ICICI or that matter any other bank.
                            To harass customer they do not have any online service to change their address, a person either has to go to branch or mail it to Chennai.

                            In times of corona wher people are advised to stay home, I needless to go to bank due to this address change request and still it got rejected, I dint have any words to describe how disappointed I am with the service and customer care.
                            Aug 7, 2021
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Jun 30, 2021
                            HDFC Bank Customer Care's response                             Dear Customer,

                            we are working on your request and shall respond vide[protected] to your registered email id on July 03, 2021

                            -Anay
                            HDFC Bank Customer Assistance
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                              R
                              Ranjan Babu Selvam
                              Jun 28, 2021
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                              Address: chennai

                              Due to covid i am not in a situation to maintain balance for my LIC autodebit. Kindly excuse me and refund my return charges rs.590
                              HDFC Bank customer support has been notified about the posted complaint.
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                                M
                                Mohammad Nair Aalam
                                Jun 28, 2021
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                                I have done a transaction under the following offer in February, 2021 for DC no-cost EMI and 3000 CB on iPad 8th Gen from MyImagineStore Online. I have not received the cashback for the same even though 120 days have passed from the end of the transaction month as of today.
                                +2 photos
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Jun 28, 2021
                                HDFC Bank Customer Care's response                                 Dear Customer,

                                We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern along with the details of the offers and the cashback. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                -Anay
                                HDFC Bank Customer Assistance
                                Jul 01, 2021
                                Updated by Mohammad Nair Aalam                                 I am unable to view the reference number even though I am logged in to my account. Shouldn't I be abe to view it?
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                                  N
                                  Nilanjan Nanda
                                  Jun 28, 2021
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                                  My Transaction was successful and payment went through but ticket was not booked, its showing cancelled and i have not recieved any Confirmation regarding refund. I emailed IRCTC and they said "transaction was a settlement-failed transaction for which no amount was debited towards IRCTC. That is we did not receive any payment authorization from your bankers to book the ticket.Requested to please contact to your bank"

                                  Please look into it as soon as possible

                                  Thanks,
                                  Nilanjan
                                  HDFC Bank customer support has been notified about the posted complaint.
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