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HDFC Bank Complaints & Reviews

2.9
Updated: May 26, 2026
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HDFC Bank reviews & complaints page 232

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N
Netar Singh
Jul 9, 2021
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AQB SER CHGS charges for what

Address: M/S. Aujla Kaushik Estate Pvt. Ltd., Village Sohana, Chandigarh Road, Tehsil Mohali, Ropar, Punjab - 140308

I have a account in hdfc bank.
SAVING ACCOUNT NO.[protected]
My account has been debited by AQB SER CHGS INC GST APR-JUN2021
08 july 2021.
amount- Rs. 531.00
Why has been the amount debited. Please let me knw the reason.
Otherwise I have to think.
Ropar - Sohana Village - Punjab
M/S. Aujla Kaushik Estate Pvt. Ltd., Village Sohana, Chandigarh Road, Tehsil Mohali, Ropar, Punjab - 140308...
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Hbpal
Jul 9, 2021
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Hello there

I received sms from hdfc bank that rs-1399/- deducted from my credit card to one assist membership fee on credit card ending with xx4768 but last time i changed the credit card form xx5360 to xx4768. My membership registration was on credit card ending with xx5360 but this time they deducted membership charge from credit card ending with xx4768 although it was not registered with one assist. how can they do that and who the hell are you to care about me.. I want my money back. Don't dare again to do this.
Please deactivate and refund my money asap

Name: Hemant Babu

One assist relationship no: 7355735

Mobile no: [protected]

Email : [protected]@gmail.com
HDFC Bank customer support has been notified about the posted complaint.
Dear Hemant, We regret the inconvenience caused to you. That's not the experience we want for you. Please provide your details via this link http://survey.webengage.com/ws/~1qq44ps and add your Membership ID and our team shall connect with you to discuss further and try to provide a resolution- Prachi, Team OneAssist.
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    Rubab khan
    Jul 9, 2021
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    Address: 63/2 fourth floor , city center mall , Lal Bangla kanpur nagar, Uttar Pradesh 208007

    I has been asking them to close my account since last one year. They haven’t yet close it. And i am getting account maintenance charges message again and again. They keep on saying don’t worry !! Don’t worry. But no response as yet.
    HDFC Bank customer support has been notified about the posted complaint.
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      A
      AvaniMayekar
      Jul 9, 2021
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      Address: Marcela, Goa

      When i went to HDFC Marcela, Goa branch for depositing money they refused to accept coin of Rs.10
      HDFC Bank customer support has been notified about the posted complaint.
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        G
        G.S. SUBRAMONIAM
        Jul 9, 2021
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        Address: 55 easwarapuram kottar

        HelloD
        I have a saving account in your bank account no. [protected]in the name of abitha kujalambal. I have checked my account statement, you have been charged lots of charges from my account. Why you charged .but i did not maintain sufficient balance in last two months. I have been charged ACH Debit Return Charges of Rs 236/- in June 2021.
        I have never been informed that this would be charged due to lack of funds, What are these charges for?
        I have classic group account but my account has been removed sudeenly I report to the bank.they ask me to sign the documents and said I will add the account in classic group. I don’t get any information from your bank .then this month and the next month the amount have been charged
        RBI guidance 3 months relief COVID 19 and this really rubbish bank, my situation is very low till time and i am not pay these charges.
        And Also you have been charged AMB debit return charges of Rs 236 for July 2021 and I will not pay these all charges. Please refund these all charges.
        HDFC bank has to return this money. There was no intimation from the bank on the consequences of not keeping sufficient balance in account. I HAVE NEARLY 10 ACCOUNTS FROM MY SIDE I CLOSE THE ALL ACCOUNTS

        Please help me resolve this. People are losing trust in public banks and these banks also. Although it does not make a difference to HDFC bank for sure, but i will close my account if it not returned. If auto debiting is a service you provide as a bank, then it is your duty to inform me on the charges for the same.
        Please please help me resolve this and return my money.
        HDFC Bank customer support has been notified about the posted complaint.
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          R
          roopalikapur
          Jul 9, 2021
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          Address: hdfc ring road , lajpat nagar 4 new delhi 110024.

          Sir/Madam
          my child provided fund after authentication from epfo office was released as i saw the epfo website with my child praman id and authentication but not showing in my child's account, HDFC ring road, lajpat nagar 4 i have a account [protected] . its a humble request that my the amount to be credited in my account at the earliest from the bank side as the jeevan praman epfo website is showing that the amount is released.
          thanks and regards.
          .
          HDFC Bank customer support has been notified about the posted complaint.
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            R
            Rithvik Creations
            Jul 9, 2021
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            Address: Bommanahalli

            Dear HDFC team,

            My account that has been debited 1418 Rs as MIREVENUE holded by HDFC Bank

            I really don't know why this people are playing like this with the people's money they always misuse people's money as of many complaints I am also today to complain that my money has been simply debited without any information also it's holded By HDFC Bank

            What kind of services you are giving for the customers and you are really very careless that I am not getting any respond after my so many complaints...

            I am a strictly saying you that please kindly resolve my complaint and give my amount back...

            Manoj Kumar HN
            Account holder name

            Bommanahalli Branch...

            Information kindly resolve this and inform me...
            HDFC Bank customer support has been notified about the posted complaint.
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              1
              16arvin
              Jul 9, 2021
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              Resolved

              Address: HDFC BANK LTD, UNIT NO 7 RCM 4, SCHEME 140, DIL PASAND GREENS PIPLIYAHANA, INDORE

              My account has been debited twice with Rs.708 for ''AMB CHRG INCL GST for MAY 2021 & JUNE 2021 without any prior intimation or alert

              I have never been communicated via Email or SMS for any such charges they introduced

              If they can send promotional email and SMS to their customers then why can't they send an alert about a new charges they impose; so that customer can maintain the balance before it goes below the required amount.

              This happened third time with me and it's not acceptable in any case. You really rubbish bank my situation very low till time Kindly process the refund for both these debit transaction otherwise I have to CLOSE my account with HDFC Bank forever.
              Jul 9, 2021
              Complaint marked as Resolved 
              My account has been debited twice with Rs.708 for ''AMB CHRG INCL GST for MAY 2021 & JUNE 2021 without any prior intimation or alert I have never been communicated via Email or SMS for any such charges they introduced If they can send promotional email and SMS to their customers then why can't they send an alert about a new charges they impose; so that customer can maintain the balance before it goes below the required amount. This happened third time with me and it's not acceptable in any case. You really rubbish bank my situation very low till time Kindly process the refund for both these debit transaction otherwise I have to CLOSE my account with HDFC Bank forever.
              HDFC Bank customer support has been notified about the posted complaint.
              Jul 09, 2021
              Updated by 16arvin
              deducted my amount of Rs. 708-708 in a
              same day & same time, without any notice or intimation, HDFC BANK why are you doing this n all, you are losing trust from people, at least period of Co-vid 19 don't do that, every people's are suffering from money problems, and you are doing such stupid things.. . I request you to please refund my money back
              I request to you please refund my deducted amount as sooon as possible...
              Pls don't try to play with emotion and money of people how painful it is to see are Money not being refunded
              Pls not force us to share the reviews about your organization on all over the social platforms.
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                S
                Sailormk
                Jul 9, 2021
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                One of the employees from sales department of HDFC bank working at HDFC Exotica branch of Greater Noida west named Nitin. I asked him to apply for PTM( Permission to Mortgage ) in authority as I have taken Home loan from HDFC to start my EMI. He said that he will give PTM in 3 days or most probably in maximum 10 days. Now it's been more than 15 days and he is not responding properly. Everytime I contact him for my PTM he says I will ask my person who is in authority and tell you and he never replies. Due to this not submission of PTM, HDFC bank is going to charge me with Pre-EMI and not EMI and this is just waste of my money which they are getting as profit.
                HDFC Bank customer support has been notified about the posted complaint.
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                  Y
                  Y Shatsang
                  Jul 9, 2021
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                  Address: Address: No 50, Masoodpur, Vasant Kunj, New Delhi, Delhi 110070, India

                  A broken 2000 Rupees note was dispensed from this ATM. Next to it is the bank and they refuse to reimburse me. They asked me to fill a form and told me that someone will get in touch with me. But nobody did. Amit Gupta in charge and Priyanka, the manager in charge of the office flatly refused to replace the money.

                  Address: No 50, Masoodpur, Vasant Kunj, New Delhi, Delhi 110070, India
                  HDFC Bank customer support has been notified about the posted complaint.
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                    Abhishek2300
                    Jul 9, 2021
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                    Respected sir
                    Amount of Rs 118 of stmt charges including gst has been debited from my account number [protected] on 08.07.2021 kindly reverse them as soon as possible as i am a platinum customer holding 9 accounts in your bank which has never been previously debited before.
                    Yours faithfully
                    Abhishek Agarwal
                    Asha Agarwal
                    [protected]
                    HDFC Bank customer support has been notified about the posted complaint.
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                      S
                      Shiv.i.am
                      Jul 9, 2021
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                      Address: HDFC bank, fort branch, Mumbai

                      I have cancelled a order on the screenwriters association of india (swa) site, i immediately got a msg from hdfc that

                      Ur transaction on HDFC Bank DEBIT/ATM Card ending 5681 for Rs. 119.46 has been credited/reversed by CCAVENUE3319193 on[protected]:20:24:03

                      I checked the online statement and it is not credited into my account. Since it is a confirmation message from bank, i am assuming that the swa has done it's part. Will it ever get reflected in my account?
                      HDFC Bank customer support has been notified about the posted complaint.
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                        S
                        Suhail K
                        from Mumbai, Maharashtra
                        Jul 8, 2021
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                        Bank has deducted Rs.3540 without any warning for no reason . They said its AQB SER Chgs
                        HDFC Bank customer support has been notified about the posted complaint.
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                          E
                          Edayatu
                          Jul 8, 2021
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                          Address: Thamarassery, Calicut

                          I am facing very huge deduction of AQB from HDFC Bank.

                          my customer ID 25646951

                          can you support to me to rectify it.
                          HDFC Bank customer support has been notified about the posted complaint.
                          No one reply on this regards

                          Muhamad Edayatu
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                            karthickkg
                            Jul 8, 2021
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                            Address: Tnagar, Chennai
                            Website: hdfcbank.com

                            I was about to close my account. As per bank staff request, I have postponed closing of my account. But soon enough, twice my account was charged with 3540rs saying no AQB was maintained. I was not even sent alerts on this. Not sure how many times they charged my account. This is plain cheating.

                            This is totally unethical. How do we approach this?
                            HDFC Bank customer support has been notified about the posted complaint.
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                              A
                              Askarkid
                              Jul 8, 2021
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                              Resolved

                              Address: Infopark

                              HDFC debited 517 rs from my account. Now it have -910 rs. I had a slary account till october 2019. When I relieved from that company. My account was changed to savings account automatically. They didn't deduct any amount from me till April 2021. So i gave this account to my current employer. I contacted hdfc branch and customer care regarding if there will any amount deduction from account. They said that there will be no deductions. Now they started to deduct money from my account in the name of AMB deductions.
                              Jul 8, 2021
                              Complaint marked as Resolved 
                              HDFC debited 517 rs from my account. Now it have -910 rs. I had a slary account till october 2019. When I relieved from that company. My account was changed to savings account automatically. They didn't deduct any amount from me till April 2021. So i gave this account to my current employer. I contacted hdfc branch and customer care regarding if there will any amount deduction from account. They said that there will be no deductions. Now they started to deduct money from my account in the name of AMB deductions.
                              HDFC Bank customer support has been notified about the posted complaint.
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                                Raghavendra kn
                                Jul 8, 2021
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                                Resolved

                                Money has been deducted twice for one transaction

                                I have transfered amount 4000 to another account using netbanking..but money got deducted twice...so kindly look in to this issue..and credit my 4000 rs back to my account...attached screen shot....
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                                M
                                Mohan Raaj
                                from Chennai, Tamil Nadu
                                Jul 8, 2021
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                                Address: NO 11 2ND ST NITHIYANANTHAM NAGAR, IRUMPULIYUR, WEST TAMBARAM

                                I would like to state here that, due to the impact of disruptions on account of COVID-19 pandemic, I shall not be able to repay my/our monthly installments of loan account.
                                No Interest being charged on Loan the next three months. I am aware that this relief of moratorium is only for postponement of EMI.
                                Regards,
                                MOHANRAJ P
                                [protected]
                                Note : daily your agent come to home for arque me to pay for loan. But i have no money then how i pay you. Your person don’t understand my situation and also your manager also scold me. Its totally i am disturbed so please take action.
                                HDFC Bank customer support has been notified about the posted complaint.
                                Jul 09, 2021
                                Updated by Mohan Raaj
                                Account/Customer ID: 50095012
                                Registered Contact Details/Email ID: [protected]@gmail.com
                                Credit Card Number: [protected]

                                In COVID-19 pandemic I am not pay last 2 months Jumbo loan EMI. now I am applied moratorium for 3 months. But your agent Mr. Vikram ( mobile no [protected]) and your Manager are daily come to home to torture and sound rising harshly. I am so upset so am complaint you. Please solve my problem at the earliest.
                                Jul 14, 2021
                                Updated by Mohan Raaj
                                Dear Sir / madam
                                my complaint not solved till now. pleas take action immediately.
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                                  A
                                  Anas78740
                                  Jul 8, 2021
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                                  Hi HDFC,

                                  Hope you are doing well. So this in regard to charges which you are deducting unnecessarily from the account ? inspite of maintaining good balance above 10000 [ that is minimum] . You are still deduction 1770 charges every 3 months ??

                                  I am sorry but this is completely wrong on your part, i will not continue with your bank in future and will close my account right away.

                                  You are doing FRAUD by deducting money without any acknoledgent reciept, no text message and all. When we check statement then we relaised so this is loot by HDFC
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    Benarjeepawan
                                    Jul 8, 2021
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                                    Address: Vadada village badangi mandal vizinagaram

                                    Sir
                                    My account on hold plz help me.
                                    My family at home suffering from the covid plz require to me
                                    My account number [protected].
                                    HDFC Bank customer support has been notified about the posted complaint.
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