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HDFC Bank Complaints & Reviews

2.9
Updated: Dec 16, 2025
Complaints 32898
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18416
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HDFC Bank reviews & complaints page 232

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J
jasaswini
Jul 3, 2021
Resolved
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Resolved

Website: v1.hdfcbank.com/htdocs/common/PayZapp/index.html

So I basically received a refund from Myntra and payzapp is not at all bothered about it. It should be there in my wallet. But I cannot find my money there neither it's transferred to my Bank account. Even after mailing them 10 times, they are just sending an automated message with similar reply which has no reply to my query. Payzapp is a fraud app as I can find many more such complaints about them.
Apr 26, 2022
Complaint marked as Resolved 
Refund has already been received
HDFC Bank customer support has been notified about the posted complaint.
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    Ganesha S K
    from Bengaluru, Karnataka
    Jul 3, 2021
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    Address: Ganesha S K maruthinagar Iggaluru chandapura posy anekal ta

    [protected] this hdfc credit card i am canceled this is not using the card so the card will close this
    HDFC Bank customer support has been notified about the posted complaint.
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      Naveenkumar G K
      Jul 3, 2021
      Resolved
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      Resolved

      Hi HDFC customer care,
      Hdfc account was initially created by my initial company under salary account then after relived from that company account was converted to savings. I couldn’t notice that now im joining in another company so im giving existing hdfc account and it is showing 8733.80 Rs in negative. After salary credited in my account and the negative was deducted. Rs.8733.80 is huge amount and i cant let it go easily in this corona time. Please revert it back to me. Now hdfc account is converted to salary account and i will maintain sufficient amount so please refund that amount by releasing that hold.

      Hdfc bank
      R.A puram
      Chennai
      +1 photos
      Aug 9, 2021
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Jul 05, 2021
      HDFC Bank Customer Care's response
      Dear Customer,

      We have shared your comments with the concerned team and our branch official will get in touch with you at the earliest by July 09, 2021. We request your patience in the interim.

      -Anay
      HDFC Bank Customer Assistance
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        Pulkit Bansal 007
        Jul 3, 2021
        Resolved
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        Resolved

        I did the gas cylinder booking through airtel app & done the payment through my hdfc credit card of rs 818/- The amount got deducted but booking doesn't show on the app neither failed nor success... Don't know where the money got stucked. Plz check the matter & resolve my issue...
        +1 photos
        Aug 7, 2021
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Jul 05, 2021
        HDFC Bank Customer Care's response
        Dear Customer,

        As per our records, the transaction of Rs.818.50 incurred at M/s. AIRTEL MUMBAI IN on 30/06/2021 has been reversed and credited to your card account on 04/07/2021. This credit will reflect in your next monthly statement.

        -Shweta
        HDFC Bank Customer Assistance
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          J
          jaysreesree
          Jul 2, 2021
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          I have cancelled my order in flipkart and after some time I got a message saying that refund completed.But I didn't receive my amount in my account.I contacted flipkart support.They told the refund process completed from their end.I paid money through HDFC Payzapp. I am little worried about money since it is already two days still no updates from bank.
          HDFC Bank customer support has been notified about the posted complaint.
          Jul 06, 2021
          Updated by jaysreesree
          What is the status of my complaint?
          What's the update of my issue?
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            Siveka
            Jul 2, 2021
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            Hi,
            My old food card is not a smart card. SO I applied for a new one and is active now.
            But the money from old card is not transferred to new card. I am not sure whom to contact for food card related issues. Kindly do the needful
            HDFC Bank customer support has been notified about the posted complaint.
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              Sandeep97
              Jul 2, 2021
              Resolved
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              Resolved

              I ordered product from flipkart using hdfc credit card on may 15th and product got cancelled due to lockdown, i got the amount refunded
              But on july 5th 2909INR got deducted from my account toward cc payment
              I acomplained about it earlier, but no response
              Now, this month also i got a bill of 2909INR
              Please help me to resolve this issue as soon as possible
              Aug 5, 2021
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Dear Customer,

              We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected]
              along with the requested details for us to help you with the solution.

              -Anay
              HDFC Bank Customer Assistance
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                N
                Navdeep Grewal
                Jul 2, 2021
                Resolved
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                Resolved

                Made an online purchase (via Amazon) but had to cancel later. Amazon has initiated and completed refunds from their end and even received text message from HDFC saying that 'refund has been carried out and money has been credited back to account linked to debit card'. However on balance inquiry and on checking statement and balance online, the refund/credit transaction is not displayed. Why is the refund not showing up or being reflected in my bank statement despite confirmation message from the bank itself? I'm really worried.

                transaction ref no: T[protected]
                Jul 3, 2021
                Complaint marked as Resolved 
                No response from the customer support but the issue got resolved by itself, took about 36 hours for the refund to reflect in the bank statement and balance.
                HDFC Bank customer support has been notified about the posted complaint.
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                  P
                  Prashant H Kulkarni
                  Jul 2, 2021
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                  Address: India
                  Website: www.hdfcbank.com

                  Hello HDFC Bank

                  It is ridiculous that daily 2 to 3 times, I am receiving this voice calls at all possible odd hours from HDFC Bank for asking me to take loan. I am not interested to take any loan and several times i have requested that please do not call or SMS me for loan requirement..

                  Please note this number for your action : +91- [protected]
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Jul 02, 2021
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the caller details for us to help you with the solution.

                  -Anay
                  HDFC Bank Customer Assistance
                  Jul 04, 2021
                  Updated by Prashant H Kulkarni
                  Hi Anay,

                  I am not interested to click on https://bit.ly/2Lzhyn3.
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                    C
                    chetna1980
                    Jul 2, 2021
                    Resolved
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                    Resolved

                    Address: Jaipur

                    Hi, I had the saving account in HDFC jaipur branch and around 2 or 2 and 1/2 year back I informed bank to close my account. I don't know about the account, but still I am getting the monthly statements for that account. So can you please close my account as there is no activity in that since last 2 years. I can't visit branch as I am not in India, that's why when I was in india last time that time I informed the bank. Please close my account it will be a great help.

                    Thanks, Chetna
                    Aug 5, 2021
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Dear Customer,

                    We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected]
                    along with the account details for us to help you with the solution.

                    -Anay
                    HDFC Bank Customer Assistance
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                      R
                      Ramya_reddy94
                      Jul 2, 2021
                      Aug 12, 2023
                      This thread was updated on Aug 12, 2023
                      Resolved
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                      Resolved

                      Welcome Kit returned - Account Blocked

                      The account was opened online. When the welcome kit was sent, I was not there at location to receive the kit. Then i got a call from the bank person saying welcome kit is returned after 2 delivery attempts and could not able to reach you on phone and your account will be blocked. But actually, it was once the delivery was attempted and no one called me. If i am able to receive the calls from any other number, Why cant i receive their call....
                      Helpful
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                      N
                      nagabhus
                      Jul 2, 2021
                      Resolved
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                      Resolved

                      Address: HDFC

                      Dear Sir, I have applied for personal loan on 22 Jun 21 through Paisa bazar..
                      Initially I was not in interest to take loan from HDFC..but HDFC representative forced me to take Loan..and promised that..My loan takeover DD will be reached to me wd in one day.
                      How ever even after 8 days..I was not received my DD.
                      Now My loan in another bank is charging interest due to non submission of DD.
                      Now my question is..who will bear all the charges..incurred by Bank..due to delay in recwiving DD.
                      its a mistake..of HDFC..for non confirmation of rules..and making customers suffer.
                      I required the charges..for delay in DD
                      Aug 13, 2021
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Jul 02, 2021
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern along with the loan account number. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                      -Manoj
                      HDFC Bank Customer Assistance.
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                        M
                        my channel my videos
                        Jul 2, 2021
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                        Resolved

                        Address: Kayastha tola ward number 29, saharsa bihar. Pin no 852201

                        Dear sir i request you that i am suffering from covid now and i am fighting this disease for a long time the work which i had is also stopped due to illness i don't have money to give you that i give your emi So I request you to give me a few days' time and do some settlement and take rupees and cast me to give no duge, that is, I am asking this money on loan from someone, I am in the condition of my death, that's why before I die I can't hurt my family
                        My credits card number is[protected]
                        My mobile number is [protected]
                        Aug 12, 2021
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Jul 02, 2021
                        Updated by my channel my videos
                        dear sir i request you that i am suffering from covid now and i am fighting this disease for a long time the work which i had is also stopped due to illness i don't have money to give you that i give your amy So I request you to give me a few days' time and do some settlement and take rupees and cast me to give no duge, that is, I am asking this money on loan from someone, I am in the condition of my death, that's why before I die I can't hurt my family
                        My credits card number is[protected]
                        My mobile number is [protected]
                        Verified Support
                        Jul 03, 2021
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        We have reviewed your comments expressed and confirm having responded to your e-mail id on July 1, 2021. The reference number for this interaction is[protected].

                        -Shweta
                        HDFC Bank Customer Assistance
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                          anil48i
                          Jul 1, 2021
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                          I have submitted a fastag surrender request .on 9th june 2021 but till today 1 july my fastag has not been colsed..
                          to closing fastag req id is...i10872191...
                          my wallet id in [protected]
                          my wehicle no is...up32jt1074
                          HDFC Bank customer support has been notified about the posted complaint.
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                            Y
                            Yahoosamar82@
                            Jul 1, 2021
                            Resolved
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                            Resolved

                            Hi HDFC Bank,

                            My name is Ali Mohammad Ansari and customer I'd is[protected]

                            I can see on 1st July 2021 was deducted I want to know the reason for this.

                            Reference No : MIR[protected].

                            I went to my home branch for withdrawal of my own money and they asked for cheque. So I did the same and cheque was liquidated.

                            Please provide why this charged and how it was calculated.

                            By the way mine is salary account and preferred customer
                            Aug 13, 2021
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Jul 02, 2021
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the details of the charges for us to help you with the solution.

                            -Anay
                            HDFC Bank Customer Assistance.
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                              P
                              Pawan Madavi
                              Jul 1, 2021
                              Resolved
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                              Resolved

                              Address: Hdfc bank ltd, plot no. X35, commercial zone, Hingna Industrial Area, MIDC, Dist-Nagpur, Hingna-440016

                              I have a salary account with hdfc bank. I have started with sip in mutual funds (groww app) using auto-pay option. But I withdrawn my whole amount from sip and also stopped my sip. However, the sip amount deducted through my account and even returned me. But when that amount deducted from my account i didn't have sufficient balance so i have been charged ach debit return charges of rs 590 (1 times) is deducted from my account and now my balance is showing -2460 rs on 28/06/2021.

                              I have called customer care and they told me that this amount is deducted because of payment bounce.

                              I have never been informed that this would be charged due to lack of funds. What are these charges for! Why are they so high. It is not a debt i have to pay. It is sip. How can you inculcate habit of regular savings if you penalise so harshly for not having balance.

                              Hdfc bank has to return this money. There was no intimation from the bank on the consequences of not keeping sip amount in account.

                              Please help me resolve this. People are losing trust in public banks and now these banks also!!!. Although it doesn't make a difference to hdfc bank for sure, but i will close my account if it is not returned. If auto debiting is a service you provide as a bank, then it is your duty to inform me of the charges for the same. Heights of fraud. You must give me a warning that if funds are insufficient you will be charged. Nothing was there.

                              Please please help me resolve this and return my money.
                              +1 photos
                              Aug 15, 2021
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Jul 03, 2021
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              We have shared your comment with the concerned team and our officials will get in touch with you at the earliest on or before 07/07/2021. We request your patience in the interim.

                              -Anay
                              HDFC Bank Customer Assistance
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                                G
                                Gorakh sudrik
                                Jul 1, 2021
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                                Resolved

                                Address: Sanjay Gandhi Road, Pune

                                Credit card department was coment me pay the this month amount 4150 I have paid this amount by 25th June 2021 but my acount hold was not clear please remove the hold tomorrow morning
                                Jul 1, 2021
                                Complaint marked as Resolved 
                                My problem was not resolved
                                HDFC Bank customer support has been notified about the posted complaint.
                                Customer care number not receive and not respond credit card department hold my account plz remove hold
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                                  Sanjay J Deshpande
                                  Jul 1, 2021
                                  Resolved
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                                  Resolved

                                  If you want to go for HDFC Fastag, THINK AGAIN. My Fastag worked sometime and did not work some times. Very unreliable. Then I replaced it by paying 200/-. Got a new one from HDFC Bank. It worked but they froze my wallet for KYC. I have been using the earlier Fastag for almost 3 years and I have been HDFC Bank customer for 15+ years and surprisingly they do not have my KYC !!. Initially they told me that my wallet would be unfrozen in 2 working days. It was not done. Then again called their customer service. Again 2 additional days. Now one week has been passed and nothing is done so far. I can not use HDFC Fastag and hence can not take my care on highway. Most frustrating part is they have escalation emails IDs which even they do not care about. I am really stuck and not I have to go to some other company for new Fastag !!
                                  Aug 13, 2021
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jul 01, 2021
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                  -Anay
                                  HDFC Bank Customer Assistance
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                                    Ibrahim9191
                                    Jul 1, 2021
                                    Resolved
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                                    Resolved

                                    I've called HDFC customer support in May regarding a fraud transaction. They then blocked my Netbanking/UPI/Debit Card.
                                    Now when I called customer care again to unlock my Netbanking they asked me to go to the nearest bank which I did. They asked me to fill a form, but still I am not able to access my Netbanking no matter how many times I reached out to Nearest bank and customer care.

                                    I would request to have my Netbanking access back asap.
                                    I fed up with the services which was provided by the bank
                                    Aug 12, 2021
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Jul 01, 2021
                                    Updated by Ibrahim9191
                                    Sorry its not on may. its on june.
                                    Verified Support
                                    Jul 02, 2021
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    Our sincere apologies for the inconvenience caused to you. We request you to write to us at https://bit.ly/3yeOSnq mentioning the complete branch address (from below URL) where the request was submitted to enable us to check and assist you further. https://bit.ly/3jxFiIi Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                                    -Zubin
                                    HDFC Bank Customer Assistance
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                                      Yudhister Nalliboyena
                                      Jul 1, 2021
                                      Jan 9, 2023
                                      This thread was updated on Jan 9, 2023
                                      Resolved
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                                      Resolved

                                      User Id is not set for my food plus card

                                      I am trying to login to food plus card.
                                      Since I forgot the user id I tried to get the user id by clicking option 'forgot user id' but when I gave details and submit it says that user id is not set for my card.
                                      And I can't login using card number also because it looks like user id also required to login.

                                      Could you please check this ?...
                                      +1 photos
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