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HDFC Bank Complaints & Reviews

2.9
Updated: Jul 8, 2026
Complaints 32958
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18422
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HDFC Bank reviews & complaints page 232

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1
1310
from Madurai, Tamil Nadu
Oct 22, 2021
Resolved
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Resolved

Address: t.266,TNHB street, 1st milk booth,Ellis nagar, madurai-16

Hi Team,
i ordered the headset on oct 14 through amazon by debit card and i cancelled the head set immediately but still the amount was not credited to my account though the mail came from amazon like they refunded. Please help me out to reverse my money from the hdfc bank. it is more than a week i did not receive money to my account
Nov 30, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Oct 22, 2021
Updated by 1310
Please see the photos for more reference

Oct 22, 2021
Updated by 1310
please send me the amount which is taken from me on monday really iam worrying
Oct 22, 2021
Updated by 1310
A call scheduled by customer care and they took 33988 rupees .. debited from my account i need that amount by monday please help me out
Oct 22, 2021
Updated by 1310
Yspminral -- this was the [esron who conatcted

Verified Support
Oct 23, 2021
HDFC Bank Customer Care's response
Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance
Verified Support
Oct 23, 2021
HDFC Bank Customer Care's response
Dear Customer,

Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.

-Anay
HDFC Bank Customer Assistance
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    S
    Shrey Kirti
    Oct 22, 2021
    Resolved
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    Resolved

    I have salary account with hdfc bank. I have started with sip in mutual funds on 6th of every Month But Suddenly have been charged ACH debit return charges of Rs 530 on 21 Oct 2021. I didnt maintain sufficient balance in my account from 1 month.

    I have never been informed that this would be charged due to lack of funds. What are these charges for! Why are they so high. It is not a debt i have to pay. It is sip.

    HDFC bank has to return this money. There was no intimation from the bank on the consequences of not keeping sip amount in account.

    Please help me resolve this. People are losing trust in public banks and now these banks also!!!. Although it doesn't make a difference to hdfc bank for sure, but i will close my account if it is not returned. If auto debiting is a service you provide as a bank, then it is your duty to inform me on the charges for the same. Heights of fraud. You must give me a warning that if funds are insufficient you will be charged. Nothing was there.

    Please please help me resolve and return my money at the earliest

    HDFC account no - [protected]

    Thanks and Regards
    Kirti shrey
    Nov 26, 2021
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Oct 23, 2021
    HDFC Bank Customer Care's response
    Dear Customer,

    Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.

    -Anay
    HDFC Bank Customer Assistance
    Verified Support
    Oct 24, 2021
    HDFC Bank Customer Care's response
    Dear Customer,

    Our sincere apologies for the inconvenience caused to you. We are looking into your query and our official will contact you by Oct 28, 2021. Request your co-operation and patience in the interim.

    -Anay
    HDFC Bank Customer Assistance
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      S
      Sachin Rayanagouda Biradar
      Oct 22, 2021
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      Address: FLAT NO.A112,GROUND FLOOR, 3RD BLOCK, KSSIDC COMPLEX, ELECTRONIC CITY, BANGALORE, KARNATAKA - 561229

      Hai this is Sachin Rayanagouda Biradar, I had blocked UPI transactions as the problem sorted out, I raised a request at bank to unblock UPI. But am not able to send money via UPI transaction such as phone pe, Paytm, google pay, etc. Since my UPI is not unblocked am not able to make transactions. I had raised complaints through phone banking but issue has not been resolved. I had visited nearest branch bank more than 2 times to fix this issue but nothing happened.
      So kindly request you to sort out my problem as soon as possible.

      Thank You,
      Sachin Rayanagouda Biradar
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Oct 23, 2021
      HDFC Bank Customer Care's response
      Dear Customer,

      We sincerely regret the inconvenience.

      Please revert with the following details for us to look into the matter:

      1. Date of calling to phone banking
      2. Official name who interact with you
      3. Phone banking location
      4. Please share the complete address of the Branch along with the IFSC code, where you had visited

      Kindly visit the following URL to access information for the complete address and contact details of our Branches as well as our PhoneBanking numbers: https://bit.ly/3Ed3LK5

      To unblock UPI ID, please forward the request to [protected]@hdfcbank.com.

      -Team MobileBanking
      HDFC Bank Customer Assistance.
      Oct 24, 2021
      Updated by Sachin Rayanagouda Biradar
      I m not able to send the mail to the given mail id [protected]@hdfcbank.com

      Hello Sir/Madam,
      My Customer ID[protected]
       1. Date of calling to phone banking – 22nd Octoberat 10:39 Am I called [protected]

      2. Official name who interact with you – I don’t remember the name of the customer support official

      3. Phone banking location – Ballari is my nearest HDFC Bank location I had visited that (My account branch IFSC CODE – HDFC0000549)

      4. Please share the complete address of the Branch along with the IFSC code, where you had visited  No 37039/9A, No9A, 1st Flr, Nama Arcade, PN 9/A, No 12/69/2, Blk 3
      Parvathi Nagar
      Bellary – 583101  IFSC CODE –HDFC0001760

       I hope you resolve the issue of my UPI ID soon.

      Thanks & Regards
      Sachin Rayanagowda Biradar

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        B
        Bhavna2021
        from Ghaziabad, Uttar Pradesh
        Oct 22, 2021
        Resolved
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        Resolved

        I purchased an iPhone on 6th March, 2021 from Vijay sales with my HDFC credit card. I was informed that using that i could avail a cashback of ₹6000 in 3 month back in my credit card account. It has been 6 months now and no money has been credited. I would appreciate to resolve this matter asap.
        Nov 23, 2021
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Oct 23, 2021
        HDFC Bank Customer Care's response
        Dear Customer,

        Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.

        -Anay
        HDFC Bank Customer Assistance
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          R
          Ravneetkaur21
          Oct 22, 2021
          Resolved
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          Resolved

          Address: HDFC Bank, Sirhind Road, Patiala, Punjab, 147001

          I wanted to deposit cash into my account through my local branch i.e., Sirhind Road, Patiala, Punjab. Cashier refused to accept two notes of Rs. 500 each which were not 3 piece notes. I interacted with him and I even interacted with his operations head but both of them were not concerned about anything. Operations head was rude with me and without even listening to me properly she said that she can't do anything. Without having complete knowledge how can they deny to take the cash. I wanted to talk to branch manager but unlike them he too was not interested in a matter like this. All they bother about is completing their targets on time. They are least concerned about any other matter.

          Why is Hdfc hiring inexperienced people and who doesn't know how to interact with customers.
          Oct 24, 2021
          Complaint marked as Resolved 
          Branch manager interacted with me and assured me that everything will be taken care of.
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Oct 24, 2021
          HDFC Bank Customer Care's response
          Dear Customer,

          Our sincere apologies for the inconvenience caused to you. We are looking into your query and our official will contact you by Oct 28, 2021. Request your co-operation and patience in the interim.

          -Zubin
          HDFC Bank Customer Assistance
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            A
            Abhinav Shaindilya
            from Kolkata, West Bengal
            Oct 22, 2021
            Resolved
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            Resolved

            Address: New balbhadrapur shivsagar leharaisarai, Darbhanga, Darbhanga

            Rupees 530 has been held by hdfc bank and my balance has become -530 as my account is at zero balance (salary account )
            Customer service also doesn't had exact idea about this.
            The info which I retrieved was:
            Funds on Hold

            HDFC Bank (for MiREVENUE HOLD THROUGH GEFU): ₹530.55

            Account Number: 5********4004
            IFSC: HDFC0003958
            Branch: LAHERIASARAI
            Nov 26, 2021
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Oct 24, 2021
            HDFC Bank Customer Care's response
            Dear Customer,

            We have responded to your email on October 22, 2021 vide reference number[protected]. Kindly refer to the same and write back on the email in case of further assistance.

            -Zubin
            HDFC Bank Customer Assistance
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              G
              Gopi Tiwari
              Oct 22, 2021
              Resolved
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              Resolved

              Address: Chandpura bahraich

              Sir mere A/c se wrong fund transfer ho gaya tha jisko lekr maine bank me complain darz ki thi sare document request letter recall letter all document submit kiye jo mujhse Hdfc branch me manga gaya wo sb maine provide kara diya fund reversal ka approval bhi mil gaya uske bad bhi reversal team se mera fund reverse nahi hua hai...
              Plz help me
              Oct 22, 2021
              Complaint marked as Resolved 
              My contact number is 8574732768
              HDFC Bank customer support has been notified about the posted complaint.
              Plz contact and solve my problem
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                C
                Chippy Jose
                Oct 21, 2021
                Resolved
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                Resolved

                My account is showing -eve 521₹
                I was only having 9 Rs on my account. If HDFC is doing such a unprofessional thing to a poor person like me. It is actually a shame
                Nov 25, 2021
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Oct 23, 2021
                HDFC Bank Customer Care's response
                Dear Customer,

                We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TW[protected] along with the requested details for us to help you with the solution.

                -Anay
                HDFC Bank Customer Assistance
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                  N
                  Neraj123
                  from Solan, Himachal Pradesh
                  Oct 21, 2021
                  Resolved
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                  Resolved

                  Address: Near S.C.E.R.T building road solan

                  Dear sir,
                  Your staff from Himachal pradesh distt solan Branch code 0387 Ms Sapna Thakur is very rude with the customer.
                  Kindly teach some manner to such staff.
                  If such behaviour continue, I will take strict action.
                  Please note
                  Thanks
                  Nov 29, 2021
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Oct 23, 2021
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                  -Anay
                  HDFC Bank Customer Assistance
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                    R
                    Rohinii
                    Oct 21, 2021
                    Resolved
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                    Resolved

                    HDFC Bank is continuously disturbing harassing me mentally. Even after activating DND, they shamelessly call every half an hour with different mobile numbers... I have literally exhausted all my attempts to speak to them. They are so arrogant in not understanding how much of disturbance they are causing to me... I literally want to sue them for this harassment. Is there any law which protects customer's privacy?
                    Nov 27, 2021
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Oct 23, 2021
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TW[protected] along with the requested details for us to help you with the solution.

                    -Anay
                    HDFC Bank Customer Assistance
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                      N
                      Nagaraju nagavarapu
                      from Guntur, Andhra Pradesh
                      Oct 21, 2021
                      Resolved
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                      Resolved

                      Address: Vijayawada

                      My account balance is -2385 why .mynees balance in my account.[protected]. thanks
                      Nov 28, 2021
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Oct 21, 2021
                      Updated by Nagaraju nagavarapu
                      My account balance is-2385 why.please solve my problem
                      Verified Support
                      Oct 23, 2021
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      We sincerely regret the inconvenience. We have shared your details with the concerned team and our bank official will contact you on or before October 27, 2021.

                      -Anay
                      HDFC Bank Customer Assistance
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                        P
                        P A R T H  A ツ
                        Oct 21, 2021
                        Resolved
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                        Resolved

                        Why Hdfc bank charge ASD charges,
                        Without any information...

                        I am so Suffering...
                        Please Help me. I am partha Majumder from india
                        Nov 23, 2021
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Oct 21, 2021
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the details of the charges for us to help you with the solution.

                        -Anay
                        HDFC Bank Customer Assistance
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                          J
                          Jayapriya G
                          Oct 21, 2021
                          Resolved
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                          Resolved

                          My Name is Jayapriya G
                          HAB CHGS INC GST APR-SEP2021-MIR[protected]th October 2021 ) I'm the holder of hdfc bank saving account since 1 year . Yesterday (20/10/2021) I have withdrawn 100 rupees that time it was around 2411later I debited 5250 rupees but now without my consent some one have taken around 637.20 rupees. Pls kindly return us .
                          Nov 28, 2021
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Oct 22, 2021
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          We sincerely regret inconvenience. We have shared your comments with the concerned team and they are looking into the matter. They will revert to you by October 27, 2021. We request your patience in the interim.

                          -Zubin
                          HDFC Bank Customer Assistance
                          Verified Support
                          Oct 23, 2021
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          We sincerely regret the inconvenience. We have shared your details to concerned team and our bank official will contact you on or before October 27, 2021.

                          -Zubin
                          HDFC Bank Customer Assistance
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                            N
                            Nrohit
                            from Indore, Madhya Pradesh
                            Oct 21, 2021
                            Resolved
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                            Resolved

                            Credit mantry response is no response, please call immdly
                            Nov 28, 2021
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Oct 21, 2021
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                            -Anay
                            HDFC Bank Customer Assistance
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                              M
                              Mirfas Moideen
                              Oct 21, 2021
                              Resolved
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                              Resolved

                              ACH Debit mandate registered for Rs. 100000.00 /- with frequency ADHO in HDFC Bank A/c No.XXXXXXXXX25366 for Groww with UMRN No.HDFC[protected].

                              I have received this message from HDFC Bank. However, I have not given any such actions on Groww or anywhere
                              Nov 21, 2021
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Oct 21, 2021
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                              -Anay
                              HDFC Bank Customer Assistance
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                                S
                                shashwatpuchhu
                                Oct 20, 2021
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                                An unauthorized ACH mandate was registered on my savings account without my permission or any confirmation was not asked. Even though I have not taken any loans from the company, how it is showing on my name.

                                Kindly look into this as soon as possible and try to resolve this at earliest possible.
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  J
                                  Jagrity_malpani
                                  from Kolkata, West Bengal
                                  Oct 20, 2021
                                  Resolved
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                                  Resolved

                                  Address: Kolkata

                                  I have bought my iphone12 with hdfc bank credit card on 31/08/2020 from Systematix Media, Kolkata. As mentioned by hdfc bank (To receive cashback of 6000 within 30 days from the transactional month end) i haven’t received my cashback till now, it is more than 30 days. I have asked seller, they said to check with bank. Hope this issue gets resolved and cashback will be credited as soon as possible.
                                  Nov 21, 2021
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Oct 21, 2021
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                  -Anay
                                  HDFC Bank Customer Assistance
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                                    A
                                    Aparoni
                                    from Kolkata, West Bengal
                                    Oct 20, 2021
                                    Resolved
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                                    Resolved

                                    Yesterday I have paid from my credit card via pos..bt in the pos customer copy it's showing sale reversed and transaction failed.on[protected] I made 3 transaction to the same merchant via pos every time that particular amount got deducted from my credit card but transaction failed.sir please help me...what should I do right now to get my money back..please help me...
                                    Nov 26, 2021
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Oct 23, 2021
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    We note that the 3 transactions of RS.1, 500.00 incurred at M/s. WELCOME SALUNE GENTS is neither settled to merchant nor billed in the card account. Kindly raise your concern if the transaction gets billed in the card account.

                                    -Zubin
                                    HDFC Bank Customer Assistance
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                                      A
                                      Ankur ALS
                                      Oct 20, 2021
                                      Resolved
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                                      Resolved

                                      Address: HO-NO-133 NEROJPUR EMMA BAGHPAT 250101

                                      Hi,

                                      My credit card shipping address is office place but currently working from home. So need to delivery credit card to my Permanent residential address. Kindly help !
                                      Nov 20, 2021
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Oct 20, 2021
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                      -Anay
                                      HDFC Bank Customer Assistance.
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                                        Pushparaj123
                                        from Shirpur, Maharashtra
                                        Oct 20, 2021
                                        Resolved
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                                        Resolved

                                        Address: HDFC Bank , Shirpur 425405 Maharashtra

                                        AHB CHGS INC GST APR-SEP2021

                                        Im hdfc bank older since i opened account there is not any deduction till october 2021 after that i have credited my account with 3458. Rs then only 2573 is on my account about 885 is deducted for unknown reason this very ridiculous i want my money back or else i will with another bank really unsatisfied with hdfc bank services i also called customer care but they didn't answering me what is this for. Please give my money back
                                        Nov 21, 2021
                                        Complaint marked as Resolved 
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        Verified Support
                                        Oct 21, 2021
                                        HDFC Bank Customer Care's response
                                        Dear Customer,

                                        At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                        -Anay
                                        HDFC Bank Customer Assistance
                                        Chg charg
                                        Helpful
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                                        22 found this helpful
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