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2.9
Updated: Dec 16, 2025
Complaints 32920
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18418
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HDFC Bank reviews & complaints page 232

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B
Bhushan Kulkarni 22
Jul 6, 2021
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Address: Amalner

I had done one transaction for which amount got deducted from my account and did not deposited in beneficiary account to. And got following message:

Update: Your money transfer of Rs:50, 000.00 on 06-07-21 timed out due to technical reason.(IMPS Ref No. XXXXXXXXXXXX)
HDFC Bank customer support has been notified about the posted complaint.
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Please help me it is very very urgent
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    B
    Bhaskaran Rajamohan
    Jul 6, 2021
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    I hold a HDFC Life sanchay Plus policy and I had registered a compliant that the premium has been debited twice. I raised a compliant in this regard and got a reply that the refund has been processed, but I found that the amount was not credited to my account, I raised a complaint to HDFC Standard life but no response.
    HDFC Bank customer support has been notified about the posted complaint.
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      A
      Akshat RPA
      Jul 6, 2021
      Resolved
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      Resolved

      My order got cancelled by myntra due to some internal issue on thr end, i immediately got a msg from hdfc that

      Ur transaction on HDFC Bank DEBIT/ATM Card ending *** for Rs. 3655.65 has been credited/reversed by www.myntra.com on[protected]:01:07:04

      I checked the online statement and it is not credited into my account. I am scared as it' is nowhere to be found please help. Since it is a confirmation message from bank, i am assuming that the myntra has done it's part. Will it ever get reflected in my account?
      Jul 7, 2021
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Jul 06, 2021
      Updated by Akshat RPA       Please update
      Verified Support
      Jul 06, 2021
      HDFC Bank Customer Care's response       Dear Customer,

      We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the transaction details along with your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

      -Anay
      HDFC Bank Customer Assistance
      Jul 07, 2021
      Updated by Akshat RPA       This issue is resolved now
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        V
        Vijaykumar Metre
        Jul 5, 2021
        Resolved
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        I had paid my school fees to billdesk by google pay app from my id to @hdfcbank. The transaction was successful but my school fees is not paid till now. Kindly give my money back to me. I have all proofs and screenshots. Otherwise I have to go to consumer court.
        +1 photos
        Aug 8, 2021
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Jul 08, 2021
        HDFC Bank Customer Care's response         Dear Customer,

        We request you to write us at grievance.[protected]@hdfcbank.com and confirm whether the money is debited from your HDFC bank account. In case the transaction is pertaining to your HDFC bank account we request you to confirm registered contact number in bank records. In case the funds has been debited from other bank account we request you to get in touch with your respective bank to raise a dispute regarding the same. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

        -Zubin
        HDFC Bank Customer Assistance
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          V
          Vijaykumar Metre
          Jul 5, 2021
          Resolved
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          Resolved

          I had paid my school fees to billdesk by google pay app from my id to @hdfcbank. The transaction was successful but my school fees is not paid till now. Kindly give my money back to me. I have all proofs and screenshots. Otherwise I have to to consumer court.
          Aug 7, 2021
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          View replies
          Dear Customer,

          At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details and the transaction details for us to help you with the solution.

          -Preethi
          HDFC Bank Customer Assistance
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            H
            Harry037190
            Jul 5, 2021
            Resolved
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            Resolved

            Address: Jatheri road district sonipat (haryana)-131029

            I have hdfc saving account and get car loan from hdfc bank i paid every month emi 12046 but once i coudn't maintains balance in account and that time i was charged with overdue charge which is around 649. Now, after four month they charge me 236 rs for emi rtn charges. If i have already paid overdue charges then why hdfc is again charging with emi rtn charges.
            +1 photos
            Aug 6, 2021
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Jul 06, 2021
            HDFC Bank Customer Care's response             Dear Customer,

            We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the details of the charges for us to help you with the solution.

            -Anay
            HDFC Bank Customer Assistance
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              H
              Harry037190
              Jul 5, 2021
              Resolved
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              Resolved

              Address: Jatheri road district sonipat ( haryana )-131029

              I have hdfc sal account and get personal loan from hdfc bank i paid every month emi 12046 but once i coudn't maintains balance in account and that time i was charged with overdue charge which is around 649. Now, after four month they charge me 236 rs for emi rtn charges. If i have already paid overdue charges then why hdfc is again charging with emi rtn charges.
              +1 photos
              Aug 6, 2021
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Jul 06, 2021
              HDFC Bank Customer Care's response               Dear Customer,

              We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern along with the Loan Account Number. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

              -Anay
              HDFC Bank Customer Assistance
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                P
                priyamvadaemani
                Jul 5, 2021
                Resolved
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                Resolved

                Address: Decathlon Bannerghatta Road

                I am a credit card holder of HDFC bank and based on my credit card points, i have applied for redeeming my points and i got the 15 gift vouchers of 500 each which can be redeemed at Decathlon. Now when i try redeeming them online or in the outlet of Decathlon, it is allowing me to use only one voucher for one bill. I am been requesting and calling the customer care[protected] asking them to combine all 15 vouchers as one voucher worth of 500/- but they are denying that. Also, earlier also I have utilised my credit card points and redeemed and I have used multiple vouchers in the outlets. So with the same experience I have taken Decathlon vouchers and now they are saying I need to use one voucher per one bill. I am asking the team to combine the vouchers or cancel these vouchers which I was told will not be done.
                Complaint numbers:[protected], 1269746, 1269604, 1266783
                Aug 7, 2021
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Jul 07, 2021
                HDFC Bank Customer Care's response                 Dear Customer,

                We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the voucher details for us to check and confirm. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                -Shweta
                HDFC Bank Customer Assistance
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                  S
                  SamridhDhawan
                  from Agra, Uttar Pradesh
                  Jul 5, 2021
                  Resolved
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                  Resolved

                  This is to inform you that I have a 10 year long relationship with the bank. I had initiated an FD of Rs. 1, 18, 329 lacs in Badshahpur, Gurugram branch, 2 years back. The maturity instructions that read on the fixed advice was for "Redeem principal and interest on maturity". However, your team just renewed it for next two years without any prior communication to me. I was just sent an email saying that the FD has been renewed for next two years.

                  I want to ask you if your bank exists to extort people's hard earned money. Also, it should be my wish to renew the FD or not.
                  Aug 6, 2021
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Jul 05, 2021
                  HDFC Bank Customer Care's response                   Dear Customer,

                  We are working on your concern vide Ref ID:[protected] and will revert to you by 08.07.2021.

                  -Shweta
                  HDFC Bank Customer Assistance
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                    V
                    vipulkaushik1991
                    Jul 5, 2021
                    Resolved
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                    Resolved

                    Hi,

                    I have purchased iphone 12 in Nov 2020 using HDFC CREDIT card but didn’t get any 6000 cashback yet. Also customer care not very supportive. Please help me out.

                    Thanks,
                    Vipul
                    [protected]
                    Aug 13, 2021
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Jul 08, 2021
                    HDFC Bank Customer Care's response                     Dear Customer,

                    We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://t.co/N2sk0voO2e and share your concern along with the complete offer details received from the bank along with header and footer, transaction details like date, amount, merchant name, and charge slip copy to enable us to assist you. Please mention reference number TT[protected] along with the requested details for us to help you with the solution. Once you receive the auto-generated acknowledgment, please forward the screenshot of the email or SMS.

                    -Zubin
                    HDFC Bank Customer Assistance.
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                      A
                      A Q S Alam
                      Jul 5, 2021
                      Resolved
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                      Resolved

                      1st, july i was paid the electricity bill amount of 69485/- from paytm to billdiskbqr.[protected]@hdfc bank. Con id[protected]... The payment was successful from paytm but the marchant is not recieved till date...
                      How refund my money back...
                      If you kindly accept my request and check details and give money back as soon as possible
                      +1 photos
                      Aug 6, 2021
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Jul 06, 2021
                      HDFC Bank Customer Care's response                       Dear Customer,

                      We are unable to trace basis the details shared. Kindly confirm whether the transaction was debited from your HDFC Bank account/card and write to us at https://bit.ly/3dPJbom mentioning your registered contact details to enable us to check and assist. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                      -Shweta
                      HDFC Bank Customer Assistance
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                        H
                        Harish0311
                        Jul 5, 2021
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                        How do I un-register for the INST-ALERT service?
                        HDFC Bank customer support has been notified about the posted complaint.
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                          N
                          Nikhal Bans
                          Jul 5, 2021
                          Resolved
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                          Resolved

                          Address: HDFC Bank, Vatika First India Place, Vatika Bldg, Mehrauli-Gurgaon Rd, Mehrauli, Gurugram, Haryana 122002
                          Website: www.hdfcbank.com

                          I have My salary account in HDFC bank and From Jan month to June month 2607 rs was debit in total from my account narration ACH auto-debit return charges ...why are you debit this charge my EMI bounce but RBI guidance 3-month relief covid 19 and my situation very low till time and does not pay ACH debit return charges without any action pls I request to refund this amount

                          Nikhal bans
                          +1 photos
                          Aug 6, 2021
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          View replies
                          Dear Customer,

                          Our sincere apologies for the inconvenience caused to you. We are looking into your query and our official will contact you by July 12, 2021. Request your co-operation and patience in the interim.

                          -Zubin
                          HDFC Bank Customer Assistance.
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                            S
                            shwetadhuri
                            Jul 5, 2021
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                            Address: MUMBAI

                            I have made all the payments of the Two Wheeler Loan then why does my CIBIL Report says Account Status : Written-Off

                            As I have paid all the dues and additional charges I want your team to close my account with you guys. HDFC has also sent me a NOC Letter.

                            Loan Account Number 40174133
                            Ac : [protected]

                            This is not at par with the reputation of the bank.

                            Very unprofessional behavior.

                            Warm regards,
                            Shweta Dhuri
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Jul 06, 2021
                            HDFC Bank Customer Care's response                             Dear Customer,

                            We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share with us the Cibil Report or the control number. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                            -Shweta
                            HDFC Bank Customer Assistance
                            Jul 08, 2021
                            Updated by shwetadhuri                             There is no option to share the CIBIL REPORT in the link, Please find the image added in the complaint.

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                              G
                              Gorakh sudrik
                              Jul 5, 2021
                              Resolved
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                              Resolved

                              Address: Bund Garden Pune

                              No response by my hdfc account on hold and customer care not sports plz do this problem pretty plz form credit card department
                              Aug 6, 2021
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Jul 06, 2021
                              HDFC Bank Customer Care's response                               Dear Customer,

                              We sincerely regret the inconvenience caused. We request you to write to us at: PriorityRedressalRPM.[protected]@hdfcbank.com, we shall assist you.

                              -Zubin
                              HDFC Bank Customer Assistance
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                                A
                                AlthafSS
                                Jul 4, 2021
                                Resolved
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                                Resolved

                                HDFC Bank unauthorized credit card charges as an aggregator emi - offus

                                Hi

                                I have purchased an item of Rs 26999 on 26/06/2021 using my credit card.I opted for full payment. Now I checked my card statement I found that the amount is credited as aggregator emi - offus on July 2. and an amount of 100 is debited as a processing fee for the same. I haven't opted for any loans, they automatically converted to EMI.

                                Please solve this as soon as possible and credit back the processing fee.br...
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                                V
                                vsnakhate
                                Jul 4, 2021
                                Resolved
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                                Resolved

                                Fastag wallet is freezed

                                My vehicle no is MH20EF7799
                                I have a Fastag purchased from HDFC BANK via NetBanking
                                I have recharged Fastag many times in past through NetBanking
                                But today I am not able to recharge my Fastag and getting Wallet Freezed message
                                Kindly sovle my problem ASAP.
                                I am also a regular platinum account holder of HDFC BANK.
                                Thanks
                                Dr Vijay Sakharamji Nakhate...
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                                G
                                Ganesh Kurmi
                                Jul 4, 2021
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                                Account blocked as Welcome letter not delivered

                                Hi HDFC team,

                                I think HDFC is getting in worst bank.

                                I am new account holder opened account 10 days back also I got my welcome kit delivered at my home but yesterday I received message as below:
                                Dear MR.. GANESH JAGDISH PRASAD KURMI, Welcome Letter for A/c XXXXXXXXXX6732 has returned undelivered. Due to this, account has been blocked. Please visit your Branch to help us assist you.

                                How...
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                                M
                                Manoj Maya Kumar
                                Jul 4, 2021
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                                I initiated a transfer of Rs.992 on 04th July 2021 to buy some medicine for my kid. The amount was debited from my account and the beneficiary bank still does not recognize the transaction. Below is the message

                                Update: your money transfer of INR 942.00 on 04-07-21 timed out due to technical reasons. (Imps ref no. xxxxxxxxxxxx). If this transaction is not done by you, call XXXX XXXX XXXX.
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  S
                                  shaik roshni
                                  Jul 4, 2021
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                                  Resolved

                                  I am complaining about hdfc credit card refund not reflected yet when merchant of flipkart did not receive the money twice total 4000rs

                                  Hdfc cc ending 4074
                                  Email [protected]@gmail.com
                                  Aug 5, 2021
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  View replies
                                  Dear Customer,

                                  At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern along with the last four digits of the credit card no., transaction details. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                  -Anay
                                  HDFC Bank Customer Assistance
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