Submit a Complaint
Claimed

HDFC Bank Complaints & Reviews

2.9
Updated: Mar 24, 2026
Complaints 32945
Resolved
18420
Unresolved
14525
Good! HDFC Bank values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that HDFC Bank step up their efforts to fully resolve all complaints 👍
Complaints
Contacts

File a complaint to HDFC Bank

Having problems with HDFC Bank?

File a complaint and get it resolved by HDFC Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Banks
HDFC Bank

HDFC Bank reviews & complaints page 232

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
1
16arvin
Jul 9, 2021
Resolved
Report
Copy
Resolved

Address: HDFC BANK LTD, UNIT NO 7 RCM 4, SCHEME 140, DIL PASAND GREENS PIPLIYAHANA, INDORE

My account has been debited twice with Rs.708 for ''AMB CHRG INCL GST for MAY 2021 & JUNE 2021 without any prior intimation or alert

I have never been communicated via Email or SMS for any such charges they introduced

If they can send promotional email and SMS to their customers then why can't they send an alert about a new charges they impose; so that customer can maintain the balance before it goes below the required amount.

This happened third time with me and it's not acceptable in any case. You really rubbish bank my situation very low till time Kindly process the refund for both these debit transaction otherwise I have to CLOSE my account with HDFC Bank forever.
Jul 9, 2021
Complaint marked as Resolved 
My account has been debited twice with Rs.708 for ''AMB CHRG INCL GST for MAY 2021 & JUNE 2021 without any prior intimation or alert I have never been communicated via Email or SMS for any such charges they introduced If they can send promotional email and SMS to their customers then why can't they send an alert about a new charges they impose; so that customer can maintain the balance before it goes below the required amount. This happened third time with me and it's not acceptable in any case. You really rubbish bank my situation very low till time Kindly process the refund for both these debit transaction otherwise I have to CLOSE my account with HDFC Bank forever.
HDFC Bank customer support has been notified about the posted complaint.
Jul 09, 2021
Updated by 16arvin deducted my amount of Rs. 708-708 in a
same day & same time, without any notice or intimation, HDFC BANK why are you doing this n all, you are losing trust from people, at least period of Co-vid 19 don't do that, every people's are suffering from money problems, and you are doing such stupid things.. . I request you to please refund my money back
View replies
I request to you please refund my deducted amount as sooon as possible...
Reply
Pls don't try to play with emotion and money of people how painful it is to see are Money not being refunded
Pls not force us to share the reviews about your organization on all over the social platforms.
Reply
Helpful
Found this helpful?
2 Comments
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    Sailormk
    Jul 9, 2021
    Report
    Copy

    One of the employees from sales department of HDFC bank working at HDFC Exotica branch of Greater Noida west named Nitin. I asked him to apply for PTM( Permission to Mortgage ) in authority as I have taken Home loan from HDFC to start my EMI. He said that he will give PTM in 3 days or most probably in maximum 10 days. Now it's been more than 15 days and he is not responding properly. Everytime I contact him for my PTM he says I will ask my person who is in authority and tell you and he never replies. Due to this not submission of PTM, HDFC bank is going to charge me with Pre-EMI and not EMI and this is just waste of my money which they are getting as profit.
    HDFC Bank customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      Y
      Y Shatsang
      Jul 9, 2021
      Report
      Copy

      Address: Address: No 50, Masoodpur, Vasant Kunj, New Delhi, Delhi 110070, India

      A broken 2000 Rupees note was dispensed from this ATM. Next to it is the bank and they refuse to reimburse me. They asked me to fill a form and told me that someone will get in touch with me. But nobody did. Amit Gupta in charge and Priyanka, the manager in charge of the office flatly refused to replace the money.

      Address: No 50, Masoodpur, Vasant Kunj, New Delhi, Delhi 110070, India
      HDFC Bank customer support has been notified about the posted complaint.
      Helpful
      1 other people found this review helpful
      1 found this helpful
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        A
        Abhishek2300
        Jul 9, 2021
        Report
        Copy

        Respected sir
        Amount of Rs 118 of stmt charges including gst has been debited from my account number [protected] on 08.07.2021 kindly reverse them as soon as possible as i am a platinum customer holding 9 accounts in your bank which has never been previously debited before.
        Yours faithfully
        Abhishek Agarwal
        Asha Agarwal
        [protected]
        HDFC Bank customer support has been notified about the posted complaint.
        Helpful
        1 other people found this review helpful
        1 found this helpful
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          S
          Shiv.i.am
          Jul 9, 2021
          Report
          Copy

          Address: HDFC bank, fort branch, Mumbai

          I have cancelled a order on the screenwriters association of india (swa) site, i immediately got a msg from hdfc that

          Ur transaction on HDFC Bank DEBIT/ATM Card ending 5681 for Rs. 119.46 has been credited/reversed by CCAVENUE3319193 on[protected]:20:24:03

          I checked the online statement and it is not credited into my account. Since it is a confirmation message from bank, i am assuming that the swa has done it's part. Will it ever get reflected in my account?
          HDFC Bank customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            S
            Suhail K
            from Mumbai, Maharashtra
            Jul 8, 2021
            Report
            Copy

            Bank has deducted Rs.3540 without any warning for no reason . They said its AQB SER Chgs
            HDFC Bank customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              E
              Edayatu
              Jul 8, 2021
              Report
              Copy

              Address: Thamarassery, Calicut

              I am facing very huge deduction of AQB from HDFC Bank.

              my customer ID 25646951

              can you support to me to rectify it.
              HDFC Bank customer support has been notified about the posted complaint.
              View replies
              No one reply on this regards

              Muhamad Edayatu
              Reply
              Helpful
              Found this helpful?
              1 Comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                K
                karthickkg
                Jul 8, 2021
                Report
                Copy

                Address: Tnagar, Chennai
                Website: hdfcbank.com

                I was about to close my account. As per bank staff request, I have postponed closing of my account. But soon enough, twice my account was charged with 3540rs saying no AQB was maintained. I was not even sent alerts on this. Not sure how many times they charged my account. This is plain cheating.

                This is totally unethical. How do we approach this?
                HDFC Bank customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  A
                  Askarkid
                  Jul 8, 2021
                  Resolved
                  Report
                  Copy
                  Resolved

                  Address: Infopark

                  HDFC debited 517 rs from my account. Now it have -910 rs. I had a slary account till october 2019. When I relieved from that company. My account was changed to savings account automatically. They didn't deduct any amount from me till April 2021. So i gave this account to my current employer. I contacted hdfc branch and customer care regarding if there will any amount deduction from account. They said that there will be no deductions. Now they started to deduct money from my account in the name of AMB deductions.
                  Jul 8, 2021
                  Complaint marked as Resolved 
                  HDFC debited 517 rs from my account. Now it have -910 rs. I had a slary account till october 2019. When I relieved from that company. My account was changed to savings account automatically. They didn't deduct any amount from me till April 2021. So i gave this account to my current employer. I contacted hdfc branch and customer care regarding if there will any amount deduction from account. They said that there will be no deductions. Now they started to deduct money from my account in the name of AMB deductions.
                  HDFC Bank customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    R
                    Raghavendra kn
                    Jul 8, 2021
                    Resolved
                    Report
                    Copy
                    Resolved

                    Money has been deducted twice for one transaction

                    I have transfered amount 4000 to another account using netbanking..but money got deducted twice...so kindly look in to this issue..and credit my 4000 rs back to my account...attached screen shot....
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy
                    M
                    Mohan Raaj
                    from Chennai, Tamil Nadu
                    Jul 8, 2021
                    Report
                    Copy

                    Address: NO 11 2ND ST NITHIYANANTHAM NAGAR, IRUMPULIYUR, WEST TAMBARAM

                    I would like to state here that, due to the impact of disruptions on account of COVID-19 pandemic, I shall not be able to repay my/our monthly installments of loan account.
                    No Interest being charged on Loan the next three months. I am aware that this relief of moratorium is only for postponement of EMI.
                    Regards,
                    MOHANRAJ P
                    [protected]
                    Note : daily your agent come to home for arque me to pay for loan. But i have no money then how i pay you. Your person don’t understand my situation and also your manager also scold me. Its totally i am disturbed so please take action.
                    HDFC Bank customer support has been notified about the posted complaint.
                    Jul 09, 2021
                    Updated by Mohan Raaj                     Account/Customer ID: 50095012
                    Registered Contact Details/Email ID: [protected]@gmail.com
                    Credit Card Number: [protected]

                    In COVID-19 pandemic I am not pay last 2 months Jumbo loan EMI. now I am applied moratorium for 3 months. But your agent Mr. Vikram ( mobile no [protected]) and your Manager are daily come to home to torture and sound rising harshly. I am so upset so am complaint you. Please solve my problem at the earliest.
                    Jul 14, 2021
                    Updated by Mohan Raaj                     Dear Sir / madam
                    my complaint not solved till now. pleas take action immediately.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      A
                      Anas78740
                      Jul 8, 2021
                      Report
                      Copy

                      Hi HDFC,

                      Hope you are doing well. So this in regard to charges which you are deducting unnecessarily from the account ? inspite of maintaining good balance above 10000 [ that is minimum] . You are still deduction 1770 charges every 3 months ??

                      I am sorry but this is completely wrong on your part, i will not continue with your bank in future and will close my account right away.

                      You are doing FRAUD by deducting money without any acknoledgent reciept, no text message and all. When we check statement then we relaised so this is loot by HDFC
                      HDFC Bank customer support has been notified about the posted complaint.
                      Helpful
                      1 other people found this review helpful
                      1 found this helpful
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        B
                        Benarjeepawan
                        Jul 8, 2021
                        Report
                        Copy

                        Address: Vadada village badangi mandal vizinagaram

                        Sir
                        My account on hold plz help me.
                        My family at home suffering from the covid plz require to me
                        My account number [protected].
                        HDFC Bank customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          K
                          kamlesh s mishra
                          from Chennai, Tamil Nadu
                          Jul 8, 2021
                          Report
                          Copy

                          My Personal loan application no.[protected] for Rs.14, 40000 has been approved on 22nd June-21.

                          I was looking for parallel loan with my previous personal loan but I got the top up personal loan by mistake which I don't require.
                          OLD PL: 1142117 and with TOP -UP PL: 1440000.

                          So wanted to cancel extra amount which has been disbursed in my account.
                          I want to continue with my OLD PL.

                          I have sent mail and even sent filled form HDFC executive person but did not get any response.

                          We are following up with Bank from 23rd June-21 but till the date ie 8th July but did not get any response.We have fear that even we have proceeded for cancellation but might get EMI deducted.

                          We are following up with Mr. Anand kumar Mishra, HDFC bank, Personal loan department, Andheri branch but no response recieved.

                          Thanks
                          Kamlesh
                          +91-[protected]
                          HDFC Bank customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            V
                            Vel Selvam
                            Jul 8, 2021
                            Resolved
                            Report
                            Copy
                            Resolved

                            Address: S.velmurugan hosur 635109

                            I don't need one assist membership kindly deactivate my one assist membership and refund the amount with effect
                            Name - s.velmurugsn
                            Card ending number - 8116
                            Mob no:[protected]
                            Aug 9, 2021
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            View replies
                            Dear S.Velmurugsn, We regret the inconvenience caused to you. That's not the experience we want for you. Please provide your details via this link http://survey.webengage.com/ws/~1qq44ps and add your Membership ID and our team shall connect with you to discuss further and try to provide a resolution- Prachi, Team OneAssist.
                            Reply
                            Helpful
                            Found this helpful?
                            1 Comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              G
                              Gurjot Tiwana
                              Jul 8, 2021
                              Report
                              Copy

                              I was paying my exam fee of Rs. 1500 through HDFC payment gateway by UPI. while I was paying the fees the gateway broke down in between the payment. Money is deducted from my side but the receiver end did not get it and they made me pay the fee again which was Rs. 1500. So I paid the fee again but this time I paid through Net banking and it was successful. Now I asked for a refund of my earlier payment but they have denied it. I contacted my UPI service provider and they have assured me that my payment was done from their end. How do I get the refund of my earlier paid fee since I know the receiver didn't receive it then where did it go? kindly help me I'm attaching the information via photos, please find attached screenshots.
                              Thank you
                              HDFC Bank customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                R
                                Rohit Rohra
                                Jul 8, 2021
                                Report
                                Copy

                                Address: 1, kirtidham bungalows, vasna road Vadodara

                                My account is being deduced with
                                Offus EMI PRIN NB :…. With amount of 1448.30 from last few months.
                                I want to know for what this amount is being deducted. I have purchased an IPhone last Year but it’s annual emi is finished. So what is this emi is being deducted.
                                HDFC Bank customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  A
                                  ankit kanojiya
                                  from Delhi, Delhi
                                  Jul 8, 2021
                                  Report
                                  Copy

                                  Purchases iphone 11 with 5000 cash back offer on 16 Oct 2020.
                                  But i still not received any cash back in my bank account.

                                  Its look HDFC making fool to us showing offer for cash back but actual they are not giving any thing.

                                  Ankit kanojiya
                                  [protected]
                                  [protected]@gmail.com
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    D
                                    Devendra Kumar Gole
                                    Jul 8, 2021
                                    Report
                                    Copy

                                    Hi
                                    I have account with HDFC bank.
                                    Since then i have tried to use netbanking but i am not able to add a beneficiary.
                                    When i login and choose adding beneficiary but after entering account number of beneficiary it demands the ifsc code of the same but in the box provided i cannot add the code manually neither it searches on intermet. i am not able to search below ifsc code.
                                    IFSC Code:- HDFC0CTBCBL

                                    I have called customer care many times but after receiving the call they abruptly cut the phone.

                                    I have no doubt now about the pathetic service of this bank.
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                    Comment Guidelines
                                      I want to submit Complaint Positive Review Neutral Comment
                                      Add Image
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      S
                                      shikha kalia
                                      Jul 7, 2021
                                      Resolved
                                      Report
                                      Copy
                                      Resolved

                                      Address: HOUSE NO 37, BLOCK NO 2006, SECTOR 32 C

                                      Today evening at 06.57 pm, I got a message that Rs 5000 has been debited from my HDFC account.
                                      Info: MCTF ATW 05/07 DELHI.
                                      Aug 9, 2021
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      View replies
                                      Dear Customer,

                                      We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                      -Anay
                                      HDFC Bank Customer Assistance
                                      Reply
                                      Helpful
                                      Found this helpful?
                                      1 Comment
                                      Report
                                      Copy

                                      Post your Comment

                                      Comment Guidelines
                                        I want to submit Complaint Positive Review Neutral Comment
                                        Add Image
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit

                                        Related businesses

                                        One97 Communications
                                        1
                                        (1249)
                                        IDBI Bank
                                        1.2
                                        (1811)
                                        Sree Gokulam Chit & Finance
                                        2.5
                                        (2)