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2.9
Updated: Dec 16, 2025
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HDFC Bank reviews & complaints page 233

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S
Sourabh Chatterjee
from Egra, West Bengal
Jun 30, 2021
Resolved
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Have hdfc account and get loan from hdfc bank i paid every month emi 5672 but once i coudn't maintains balance in account and that time i was charged with overdue charge which is around 649. Now, suddenly they charged me 236 rs for emi rtn charges.
If i have already paid overdue charges then why hdfc is again charging with emi rtn charges.
I want the money refunded back to my account.
Aug 13, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jul 02, 2021
HDFC Bank Customer Care's response Dear Customer,

We have shared your comments with the concerned team and our branch official will get in touch with you at the earliest by July 06, 2021. We request your patience in the interim.

-Zubin
HDFC Bank Customer Assistance
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    M
    Marin Misala
    Jun 30, 2021
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    Unable to carry out your instructions please contact bank.

    I have been trying to close my RD account and I recieve this message - unable to carry out your instructions please contact bank....
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    vishaljain17
    Jun 30, 2021
    Resolved
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    Resolved

    Since last few months my HDFC Bank FasTag is getting debited for 120/- Rs for manual debits and adjustment entries for unknown reasons. I have also raised disputes in this regard with HDFC FasTag Team but have not received any solution yet from them. A total of 18 deductions of 120/- each has happened till date. Even the HDFC FasTag team doesn’t know the details of these deductions.
    Aug 7, 2021
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
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    Dear Customer,

    Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.

    -Vikash
    HDFC Bank Customer Assistance
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      S
      shettyz
      Jun 30, 2021
      Resolved
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      Resolved

      I had been to HDFC Bank on 28 June 2021 for closure of my bank account, but still getting emails from their end. Kindly let me know if my account is closed or is there any email /message alert I would get on my closure of account.
      Aug 7, 2021
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      View replies
      Dear Customer,

      Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.

      -Vikash
      HDFC Bank Customer Assistance
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        N
        nikhil deokate
        Jun 30, 2021
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        Address: Baramati

        I have hdfc saving account and get personal loan from hdfc bank i paid every month emi 3000 but once i cant maintains balance in account that time bounce my emi and bank charge me bounce charges 639 with taxes and after one month they charge me 236 re for emi rtn charges what is this charges and what is related this charge without any Messages. I m comfort on this bank I'm Change my bank account
        HDFC Bank customer support has been notified about the posted complaint.
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          F
          Fdo
          from Jammu, Jammu and Kashmir
          Jun 30, 2021
          Resolved
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          Resolved

          I have applied loan restructuring to HDFC for my car & home loan as I didn't get my salary for this pandemic. But the collection agencies from HDFC forced me to the EMI
          Aug 7, 2021
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Jun 30, 2021
          Updated by Fdo           Applied my restructuring loan for my car loan as for the past one year I didn't receive my salary. But the collection agencies called and asked me to pay the EMI
          Verified Support
          Jun 30, 2021
          HDFC Bank Customer Care's response           Dear Customer,

          We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern along with the Loan Account Number. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

          -Anay
          HDFC Bank Customer Assistance
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            _
            _nidhi_roy
            Jun 30, 2021
            Resolved
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            Resolved

            Address: Jaipur, Rajasthan

            Hello, I bought an iPhone 11 on February 5th 2021 and it was entitled for a cashback of 5000 within 120 days. It’s been more than 120 days and when I contacted pine labs regarding this they asked me to contact the bank for it. It’s been so long and I have not got my cashback and there is no response from HDFC Jaipur either.
            Aug 6, 2021
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            View replies
            Dear Customer,

            Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.

            -Rimpa
            HDFC Bank Customer Assistance
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              M
              manas9
              Jun 30, 2021
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              Home loan not process after fees payment 3 months past
              HDFC Bank customer support has been notified about the posted complaint.
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                B
                bhuvenesh kumar
                Jun 30, 2021
                Resolved
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                Resolved

                Hi Team,
                There has been a Incident long back in 2009 that by mistake I have provided the wrong document for Loan Application . After that I got called in RIC dept HDFC bank Indiranagar Bangalore, I have paid the fine and write in apology letter to bank . And they promised that it will not impact any of future relation ship. As when I have returned from Overseas after 5 years, tried to applied for Personal Loan, Executive told me there is something update in RIC profile from back 10 years old.

                This seems to be unfare as I am being very good salaried professional with good credit score and also recently moved my Salary account to HDFC on the request from my Nearby branch Manager --Now it seems I have done the mistake moving my account to HDFC .

                Is there any way to get this issue resolved or does that mean I cannot avail any finanacial products from HDFC life time.
                Aug 5, 2021
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Jun 30, 2021
                HDFC Bank Customer Care's response                 Dear Customer,

                We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern along with the Loan Application Number. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                -Anay
                HDFC Bank Customer Assistance
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                  S
                  sherali0203
                  Jun 30, 2021
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                  Resolved

                  Change of rate for foreclosing charge after procedure and charging 60000 for three months moratorium

                  Dear sir/ma'am,
                  I had taken PL in hdfc bank in march 2020 worth 10 Lac and zero closing charge after 12 emi. All these was mentioned in their papers while I was signing.
                  Now after one year when I willing to close it, I no one is responding properly and in they have some different paper in their database which is showing 4.75% of closing charge even after 13 emi.
                  I have both papers where I signed and the one which they...
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                  T
                  Thanju
                  Jun 29, 2021
                  Resolved
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                  Resolved

                  Address: Mangalore
                  Website: [email protected]

                  I have hdfc salry account but last Month emi is bounce he dedicated 650 rs nd ofter one 236 I don't know y dedicated 2times he cheating the customer
                  Aug 5, 2021
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Jun 30, 2021
                  HDFC Bank Customer Care's response                   Dear Customer,

                  We sincerely regret the inconvenience caused.
                  Your query has been shared with the concerned team for further action. Our bank official will respond to your query on or before July 03, 2021.

                  -Zubin
                  HDFC Bank Customer Assistance.
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                    R
                    Rajeshwari19
                    Jun 29, 2021
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                    For past 10 days I am facing issue while doing transactions. I have visited near by branch also. Still issue is not resolved
                    HDFC Bank customer support has been notified about the posted complaint.
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                      A
                      ash_win
                      Jun 29, 2021
                      Resolved
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                      Resolved

                      Address: Bagmane Constellation Park, Bangalore, Karnataka

                      The HDFC bank has put a hold on my funds of rupees 558.21 as mi revenue hold through gefu.

                      HDFC
                      IFSC 0009286
                      Bagmane Constellation Park, Bangalore

                      it's hard to reach customer service because it takes a a lot of time and the AI options are very difficult and tricky to navigate, in the end its of no use.

                      Consumer should also be explained about all activities in their accounts.
                      Aug 9, 2021
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Jun 29, 2021
                      HDFC Bank Customer Care's response                       "Dear Customer,

                      We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern along with the details of the charges. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                      -Anay
                      HDFC Bank Customer Assistance
                      Verified Support
                      Jun 30, 2021
                      HDFC Bank Customer Care's response                       Dear Customer,

                      Please share with us both the email IDs, viz. the one from which the mail was sent and the one to which it was sent along with HBL number received in acknowledgement. We will check and get back to you.

                      -Anay
                      HDFC Bank Customer Assistance
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                        M
                        mbhattacharjee
                        Jun 29, 2021
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                        Address: KOLKATA
                        Website: [email protected]

                        Kindly stop this cummilative amount hold on process
                        amount hold through mi revenue through gefu
                        inr2588
                        HDFC Bank customer support has been notified about the posted complaint.
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                          A
                          Abhinavsh111
                          Jun 29, 2021
                          Resolved
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                          Resolved

                          Hi,
                          I have requested address change request multiple times and sent you the address change request form with aadhar details and may hing signature.

                          Again it is being rejected saying signature mismatch. Noone contacts me before
                          rejecting it over such a false excuse.

                          HDFC should learn how to resolve customer queries from ICICI or that matter any other bank.
                          To harass customer they do not have any online service to change their address, a person either has to go to branch or mail it to Chennai.

                          In times of corona wher people are advised to stay home, I needless to go to bank due to this address change request and still it got rejected, I dint have any words to describe how disappointed I am with the service and customer care.
                          Aug 7, 2021
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Jun 30, 2021
                          HDFC Bank Customer Care's response                           Dear Customer,

                          we are working on your request and shall respond vide[protected] to your registered email id on July 03, 2021

                          -Anay
                          HDFC Bank Customer Assistance
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                            R
                            Ranjan Babu Selvam
                            Jun 28, 2021
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                            Address: chennai

                            Due to covid i am not in a situation to maintain balance for my LIC autodebit. Kindly excuse me and refund my return charges rs.590
                            HDFC Bank customer support has been notified about the posted complaint.
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                              M
                              Mohammad Nair Aalam
                              Jun 28, 2021
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                              I have done a transaction under the following offer in February, 2021 for DC no-cost EMI and 3000 CB on iPad 8th Gen from MyImagineStore Online. I have not received the cashback for the same even though 120 days have passed from the end of the transaction month as of today.
                              +2 photos
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Jun 28, 2021
                              HDFC Bank Customer Care's response                               Dear Customer,

                              We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern along with the details of the offers and the cashback. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                              -Anay
                              HDFC Bank Customer Assistance
                              Jul 01, 2021
                              Updated by Mohammad Nair Aalam                               I am unable to view the reference number even though I am logged in to my account. Shouldn't I be abe to view it?
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                                N
                                Nilanjan Nanda
                                Jun 28, 2021
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                                My Transaction was successful and payment went through but ticket was not booked, its showing cancelled and i have not recieved any Confirmation regarding refund. I emailed IRCTC and they said "transaction was a settlement-failed transaction for which no amount was debited towards IRCTC. That is we did not receive any payment authorization from your bankers to book the ticket.Requested to please contact to your bank"

                                Please look into it as soon as possible

                                Thanks,
                                Nilanjan
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  S.Madhusudhanan
                                  from CHENNAI, Tamil Nadu
                                  Jun 27, 2021
                                  Resolved
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                                  Resolved

                                  Not posting the cash back as promised

                                  There are a lot of offers mentioned in Smart buy. I have registered for 2 automatic bill payments and for that they mentioned the Amazon voucher that.
                                  They didn’t mention when I will get that offers, enquired about the same with customer care of smart buy told me that they don’t have any idea about that offers as it was dealt by HDFC bank and they are responsible for flight booking.
                                  So use of dealing with this. I suggest...
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                                  G
                                  Gorakh sudrik
                                  Jun 27, 2021
                                  Resolved
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                                  Resolved

                                  Address: Sanjay Gandhi Road, Pune

                                  Plz resolve the my hold on hdfc account hdfc customer care not respond this issue
                                  Aug 10, 2021
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Jun 27, 2021
                                  Updated by Gorakh sudrik                                   Plz resolve the my hold on hdfc account hdfc customer care not respond this issue
                                  Was this information helpful?
                                  Verified Support
                                  Jun 28, 2021
                                  HDFC Bank Customer Care's response                                   Dear Customer,

                                  We have shared your comments with the concerned team and our branch official will get in touch with you by July 01, 2021. We request your patience in the interim.

                                  -Nadia
                                  HDFC Bank Customer Assistance
                                  Verified Support
                                  Jun 28, 2021
                                  HDFC Bank Customer Care's response                                   Dear Customer,

                                  We request you to write to us at: Grievance.[protected]@hdfcbank.com or PriorityRedressalRPM.[protected]@hdfcbank.com for any queries in this regard.

                                  -Nadia
                                  HDFC Bank Customer Assistance
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