Claimed

HDFC Bank Complaints & Reviews

2.9
Updated: May 26, 2026
Complaints 32952
Resolved
18420
Unresolved
14532
Contacts

File a complaint to HDFC Bank

Having problems with HDFC Bank?

File a complaint and get it resolved by HDFC Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

HDFC Bank reviews & complaints page 233

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
K
kamlesh s mishra
from Chennai, Tamil Nadu
Jul 8, 2021
Report
Copy

My Personal loan application no.[protected] for Rs.14, 40000 has been approved on 22nd June-21.

I was looking for parallel loan with my previous personal loan but I got the top up personal loan by mistake which I don't require.
OLD PL: 1142117 and with TOP -UP PL: 1440000.

So wanted to cancel extra amount which has been disbursed in my account.
I want to continue with my OLD PL.

I have sent mail and even sent filled form HDFC executive person but did not get any response.

We are following up with Bank from 23rd June-21 but till the date ie 8th July but did not get any response.We have fear that even we have proceeded for cancellation but might get EMI deducted.

We are following up with Mr. Anand kumar Mishra, HDFC bank, Personal loan department, Andheri branch but no response recieved.

Thanks
Kamlesh
+91-[protected]
HDFC Bank customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    V
    Vel Selvam
    Jul 8, 2021
    Resolved
    Report
    Copy
    Resolved

    Address: S.velmurugan hosur 635109

    I don't need one assist membership kindly deactivate my one assist membership and refund the amount with effect
    Name - s.velmurugsn
    Card ending number - 8116
    Mob no:[protected]
    Aug 9, 2021
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Dear S.Velmurugsn, We regret the inconvenience caused to you. That's not the experience we want for you. Please provide your details via this link http://survey.webengage.com/ws/~1qq44ps and add your Membership ID and our team shall connect with you to discuss further and try to provide a resolution- Prachi, Team OneAssist.
    Helpful
    Found this helpful?
    1 Comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      G
      Gurjot Tiwana
      Jul 8, 2021
      Report
      Copy

      I was paying my exam fee of Rs. 1500 through HDFC payment gateway by UPI. while I was paying the fees the gateway broke down in between the payment. Money is deducted from my side but the receiver end did not get it and they made me pay the fee again which was Rs. 1500. So I paid the fee again but this time I paid through Net banking and it was successful. Now I asked for a refund of my earlier payment but they have denied it. I contacted my UPI service provider and they have assured me that my payment was done from their end. How do I get the refund of my earlier paid fee since I know the receiver didn't receive it then where did it go? kindly help me I'm attaching the information via photos, please find attached screenshots.
      Thank you
      HDFC Bank customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        R
        Rohit Rohra
        Jul 8, 2021
        Report
        Copy

        Address: 1, kirtidham bungalows, vasna road Vadodara

        My account is being deduced with
        Offus EMI PRIN NB :…. With amount of 1448.30 from last few months.
        I want to know for what this amount is being deducted. I have purchased an IPhone last Year but it’s annual emi is finished. So what is this emi is being deducted.
        HDFC Bank customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          A
          ankit kanojiya
          from Delhi, Delhi
          Jul 8, 2021
          Report
          Copy

          Purchases iphone 11 with 5000 cash back offer on 16 Oct 2020.
          But i still not received any cash back in my bank account.

          Its look HDFC making fool to us showing offer for cash back but actual they are not giving any thing.

          Ankit kanojiya
          [protected]
          [protected]@gmail.com
          HDFC Bank customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            D
            Devendra Kumar Gole
            Jul 8, 2021
            Report
            Copy

            Hi
            I have account with HDFC bank.
            Since then i have tried to use netbanking but i am not able to add a beneficiary.
            When i login and choose adding beneficiary but after entering account number of beneficiary it demands the ifsc code of the same but in the box provided i cannot add the code manually neither it searches on intermet. i am not able to search below ifsc code.
            IFSC Code:- HDFC0CTBCBL

            I have called customer care many times but after receiving the call they abruptly cut the phone.

            I have no doubt now about the pathetic service of this bank.
            HDFC Bank customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              S
              shikha kalia
              Jul 7, 2021
              Resolved
              Report
              Copy
              Resolved

              Address: HOUSE NO 37, BLOCK NO 2006, SECTOR 32 C

              Today evening at 06.57 pm, I got a message that Rs 5000 has been debited from my HDFC account.
              Info: MCTF ATW 05/07 DELHI.
              Aug 9, 2021
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Dear Customer,

              We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

              -Anay
              HDFC Bank Customer Assistance
              Helpful
              Found this helpful?
              1 Comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                S
                Santosh ka1989
                from Hyderabad, Telangana
                Jul 7, 2021
                Report
                Copy

                Address: Lakdikapul

                MY account got debited with 5000 mentioned as MCTF ATW. But I did not withdraw any amount but got message to mobile please help me with this.
                HDFC Bank customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  A
                  ashuaviator007
                  Jul 7, 2021
                  Report
                  Copy

                  There is a transaction from my HDFC bank account with following details:

                  Amount: Rs 1800
                  Mode of payment: Google Pay
                  Date of Payment: 2nd July 2021
                  Time of Payment: 10:17PM IST
                  UPI Transaction ID:[protected]
                  Name of Receiver: Utsav Pandav
                  Mobile number linked with Receiver's bank account: [protected]
                  UPI ID of Receiver: [protected]@okhdfcbank
                  Google Transaction ID: CICAgOCssPnbKw
                  My UPI ID: [protected]@okhdfcbank

                  The person whom payment has been made seems to be a fraud who got my money by cheating. Please proceed to refund my money. He is running an online store through watsapp number [protected] and name of store is "Indian Wedding Dress".

                  Please Help me get back my hard earned money. Both is contact numbers are not reachable.
                  HDFC Bank customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    P
                    Praveen kumar E s
                    Jul 7, 2021
                    Report
                    Copy

                    I have made a card payment of doctor fee for rs 5, 900 as on 1/07/2021 using my hdfc debit card. The same got processed successfully as on same day, then after this transaction an auto-debit by hdfc bank has been made stating 'mctf on 6/07/2021' for the whole / same amt. Of rs 5900 (For which i am totally unaware for which purpose, it has been deducted from my salary account there was no sufficient balance in my account so now it's showing as( -5900)

                    I confirmed from original beneficiary, they said that only once we have received the payent,
                    HDFC Bank customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      S
                      Sai Praveen R K
                      Jul 7, 2021
                      Resolved
                      Report
                      Copy
                      Resolved

                      Transaction failed but amount debited.

                      Dear HDFC team,

                      Today early morning i made a transaction via HDFC mobile app, amount has been debited but the transaction was failed with message displayed as Risk high threshold. Amount haven’t credited back to me or to the receiver (please refer to the screenshot). Please check and let me know when will i get my money back....
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy
                      K
                      kannannair1972
                      from Kottayam, Kerala
                      Jul 7, 2021
                      Resolved
                      Report
                      Copy
                      Resolved

                      This is to bring to your notice that I'm totally unhappy and disappointed with the kind of treatment HDFC bank employees are extending to me despite holding an account with you for more than a decade with a decent bank balance. I came to Sweden with my family for personal emergency last year and could not return to India due to the sudden outbreak of Covid-19. We have been held up in Stockholm since 2020, in this period my new HDFC debit card have been sent to my India postal address and your representative checked with the wrong person and returned the card.

                      What's the point of appointing such representative who holds a mobile no [protected] which is a total waste to the core. He never attend calls but he claims we are NOT attend his calls. Also, you had stated in your previous email that your representative tried calling but he could not connect with me, I totally disagree with you on this as I have been getting calls from India regularly, most of my friends and friends are concerned about us rather a banker like you. You were supposed to be proactive knowing my state but there was absolutely negligence from your end.
                      I'm going to take this matter through a legal team for not extending support when i was in trouble.
                      Last but not least, I am asking you guys to either courier my debit card or handover to my person. If not, I would prefer to close my account at the earliest. Hope this mail is clear.
                      Looking forward to your immediate action rather excuses.

                      Regards
                      Chelvan
                      Aug 9, 2021
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Jul 07, 2021
                      HDFC Bank Customer Care's response
                      Hi,

                      Apologies for the inconvenience. Kindly write to grievance.[protected]@hdfcbank.com to share details of your issue, your Account No. & registered contact details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                      -Anay
                      Verified Support
                      Jul 07, 2021
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected]
                      along with the requested details for us to help you with the solution.

                      -Anay
                      HDFC Bank Customer Assistance
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        K
                        ksujitha18
                        Jul 6, 2021
                        Resolved
                        Report
                        Copy
                        Resolved

                        I have a salary account in HDFC BANK. But every month they have deducted or debited a minimum of 1500 to 2000 rupees for ACH debit return charges. We all are in the COVID-19 pandemic, so all are having financial issues due to some personal commitments. Hence will delay paying EMI. Anyhow, we paid the EMI within the month.

                        Without my consent, they have been deducted the amount. How can I manage the financial issues? They never understand customers' situations and concerns.

                        Kindly refund my ACH debit return charges and do the needful
                        Aug 7, 2021
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Jul 07, 2021
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share with us your complete concern along with the details of the charges. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                        -Anay
                        HDFC Bank Customer Assistance
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          B
                          Bhushan Kulkarni 22
                          Jul 6, 2021
                          Report
                          Copy

                          Address: Amalner

                          I had done one transaction for which amount got deducted from my account and did not deposited in beneficiary account to. And got following message:

                          Update: Your money transfer of Rs:50, 000.00 on 06-07-21 timed out due to technical reason.(IMPS Ref No. XXXXXXXXXXXX)
                          HDFC Bank customer support has been notified about the posted complaint.
                          Please help me it is very very urgent
                          Helpful
                          Found this helpful?
                          1 Comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            B
                            Bhaskaran Rajamohan
                            Jul 6, 2021
                            Report
                            Copy

                            I hold a HDFC Life sanchay Plus policy and I had registered a compliant that the premium has been debited twice. I raised a compliant in this regard and got a reply that the refund has been processed, but I found that the amount was not credited to my account, I raised a complaint to HDFC Standard life but no response.
                            HDFC Bank customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              A
                              Akshat RPA
                              Jul 6, 2021
                              Resolved
                              Report
                              Copy
                              Resolved

                              My order got cancelled by myntra due to some internal issue on thr end, i immediately got a msg from hdfc that

                              Ur transaction on HDFC Bank DEBIT/ATM Card ending *** for Rs. 3655.65 has been credited/reversed by www.myntra.com on[protected]:01:07:04

                              I checked the online statement and it is not credited into my account. I am scared as it' is nowhere to be found please help. Since it is a confirmation message from bank, i am assuming that the myntra has done it's part. Will it ever get reflected in my account?
                              Jul 7, 2021
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Jul 06, 2021
                              Updated by Akshat RPA
                              Please update
                              Verified Support
                              Jul 06, 2021
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the transaction details along with your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                              -Anay
                              HDFC Bank Customer Assistance
                              Jul 07, 2021
                              Updated by Akshat RPA
                              This issue is resolved now
                              Helpful
                              1 other people found this review helpful
                              1 found this helpful
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                V
                                Vijaykumar Metre
                                Jul 5, 2021
                                Resolved
                                Report
                                Copy
                                Resolved

                                I had paid my school fees to billdesk by google pay app from my id to @hdfcbank. The transaction was successful but my school fees is not paid till now. Kindly give my money back to me. I have all proofs and screenshots. Otherwise I have to go to consumer court.
                                Aug 8, 2021
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Jul 08, 2021
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                We request you to write us at grievance.[protected]@hdfcbank.com and confirm whether the money is debited from your HDFC bank account. In case the transaction is pertaining to your HDFC bank account we request you to confirm registered contact number in bank records. In case the funds has been debited from other bank account we request you to get in touch with your respective bank to raise a dispute regarding the same. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                                -Zubin
                                HDFC Bank Customer Assistance
                                Helpful
                                1 other people found this review helpful
                                1 found this helpful
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  V
                                  Vijaykumar Metre
                                  Jul 5, 2021
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  I had paid my school fees to billdesk by google pay app from my id to @hdfcbank. The transaction was successful but my school fees is not paid till now. Kindly give my money back to me. I have all proofs and screenshots. Otherwise I have to to consumer court.
                                  Aug 7, 2021
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Dear Customer,

                                  At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details and the transaction details for us to help you with the solution.

                                  -Preethi
                                  HDFC Bank Customer Assistance
                                  Helpful
                                  Found this helpful?
                                  1 Comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    H
                                    Harry037190
                                    Jul 5, 2021
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    Address: Jatheri road district sonipat (haryana)-131029

                                    I have hdfc saving account and get car loan from hdfc bank i paid every month emi 12046 but once i coudn't maintains balance in account and that time i was charged with overdue charge which is around 649. Now, after four month they charge me 236 rs for emi rtn charges. If i have already paid overdue charges then why hdfc is again charging with emi rtn charges.
                                    Aug 6, 2021
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jul 06, 2021
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the details of the charges for us to help you with the solution.

                                    -Anay
                                    HDFC Bank Customer Assistance
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      H
                                      Harry037190
                                      Jul 5, 2021
                                      Resolved
                                      Report
                                      Copy
                                      Resolved

                                      Address: Jatheri road district sonipat ( haryana )-131029

                                      I have hdfc sal account and get personal loan from hdfc bank i paid every month emi 12046 but once i coudn't maintains balance in account and that time i was charged with overdue charge which is around 649. Now, after four month they charge me 236 rs for emi rtn charges. If i have already paid overdue charges then why hdfc is again charging with emi rtn charges.
                                      Aug 6, 2021
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jul 06, 2021
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern along with the Loan Account Number. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                      -Anay
                                      HDFC Bank Customer Assistance
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit