HDFC Bank Complaints & Reviews

Am not able to close my existing hdfc bank account. I visited the Nerul West branch of sector 6 for account closure. The front desk lady told me that I have my credit card linked to my account so not able to close it. So after few dYs with the help of customer care I successfully de linked my credit card. I even the same confirmation from customer carre. But despite this the Nerul branch lady told me that the card is still linked and not able to close the account. When she spoke with the credit card department of hdfc bank they both started arguing and finally that front desk lady told. Me to mail a letter with my own expense to the chennai credit card department. Am I joke to you guys hdfc? Stop playing and please close my account asap

My HDFC life pro growth super II plan with policy number 19840008 premium was due on 05.12.2020 .I have paid premium amount 49000 on 05.12.2020 through phone pay but didn't get any receipt.online premium status is showing premium is due.

I have bought my iphone11 with hdfc bank credit card on 05082020 and As mentioned by hdfc bank (To receive cashback of 5000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days. I have asked in ivenus they said to check with bank. Hope this issue gets resolved and cashback will be credited as soon as possible.

Thanks and Regards
Manish Poonia
[protected]

Hi
I made a recharge of Rs 598 of airtel number on 6th dec Payzapp showed recharge as successful and amount got deducted however airtel denied to confirm any such recharge please resolve my issue

[protected](Arjun)

HDFC Bank — got refund with arn number. but not credited amount to my bank account
ARN number :[protected]

Customer care service is also very poor.

As per the Bank's T&C, for using my Platinum Debit Card for making a payment, I should get certain rewards points.

Now suddenly I saw that my points were debited from my account and it is showing as negative balance.
I want you to look into the case and take action against HDFC bank.

Hdfc bank is deducting Rs5.90 on each Imps transaction and doesn't provide the NEFT facility on its mobile app... Seems it is a deliberate attempt to deduct fees for each transaction...

Hi HDFC Team,

I am not getting OTP on my canada number while adding new beneficiary or while transferring money to other account.

I get OTP when i try to pay bills using debit card. So looks like some issue is there on hdfc website. Can you please please look into this ASAP.

I have already raised numerous complaint and sent many emails to support team but not reply.

Date of incident :- 4th Dec 2020, time 10.20 AM IST
My customer id is 35793507
My RMN mobile no :- +[protected]

Thanks
Sidhesh

I want to reset my Password, so I required OTP in my rediffmail account, which is not received by me although I am trying regularly.

It's been 5 days now and my refund amount is still not showing in my account. Here's the RNN hCE[protected]Sz5. Please update the status.

Here's my account details
Vikas Singh
Account no. [protected]
Mobile number - [protected]

I tried calling customer care wasted 3 hours but no solution I even visited nearest branch but they did not provide me solution but email address.
Please reach out to me. I have already wasted my time on call and by visiting the bank. Right now I'm very frustrated please respond quickly or else I'll investigate myself and pinpoint the problem that you guys are lacking and bring it Infront of everyone.

Feel free to contact me.

25/11/2020 PAYMENT RETURN FEE 450.00 Dr

Payment return fee is levied though the Credit card payment is done on time.

Credit Card Number [protected]

Regards

Dear Team,

I was purchased HDFC Fasttag from month of march but online details not available so I can check with POS there are update wrogly update vin no agaist Vehicle no.

My Reg Mobile no:- [protected]
Vehicle no MH12SQ1543

I HAD RECEIVED A EMAIL AND MESSAGE FROM HDFC BANK THAT I AM ELIGIBLE FOR "voucher of Rs. 2, 500 ON spend OF Rs. 26, 000 online using your HDFC Bank Business Credit Card from 22nd July to 31st Aug, 2020."
in terms and condition of voucher it is mentioned that voucher will be sent with in 90 days from offer end date.
Since 90 days are already completed on 30.09.2020 but till date i didn't get any voucher.
i also mailed to HDFC Bank, but did not get any satisfactory answer from there side, every time they reply me query reference number for this e-mail: [protected] only.
KIndly help me out on this.
Registered mobile no with bank [protected]

I am holding a saving account and fixed deposits with Shimla Branch and maintaining sufficient balance in my customer ID. Last year I was charged on different occasions Minimum Balance charges totaling upto almost Rs 5, 500/- on the pretext of not maintaining sufficient balance.
On approaching the bank personally the person insured assured that the charged will be reversed however it will take some time . Despite this assurance I was again charged on two more occasions.
I again approached the bank and some amount was partially reversed and credited to my account and I was informed that the balance will be reversed subsequently. I was told that since the branch manager has a limited authority per month it will be done in the subsequent months. This never happened despite my repeated followups. After few months the person incharge dealing with my complaint was transferred to another branch and my case was pushed under the carpet. As I am staying out of Shimla I cannot visit the branch every now and then. Kept following up on emails and WhatsApp but without success or response. Finally I got ho;d of the new relationship Manager and passed on the details to him earlier during the current year. I was again assured that the charged will be reversed but no action was taken except verbal assurances . Even my emails are not being responded to . After 6 months I again reminded to follwup and threatened to escalate the matther to the next level so another small token amount was reversed . Half of the amount wrongly charged to my account still stands recoverable ( Approx Rs. 3000) After this I approached / called the branch Manager and appraised him of the entire situation though he was copied on all my email communication in this matter. I was again assured that the matter would be resolved within one week. I again topped up my email communication to this effect. Unfortunately nothing moved further even after approaching the Branch Manager as well. I am trying to lodge an online complaint
https://leads.hdfcbank.com/applications/webforms/apply/HDFC_CustomerCenter/Custo...⇄
This link takes you to a certain page after that does not allow you to update anything further so cannot even file an online complaint. Without reaching the next level even the banking ombudsman is not accepting the complaint. I am seeking assistance how to recover my hard earned money siphoned off from my account.

Since I have not paid the loan during the COVID situation HDFC Bank had deducted the overdue amount on top of that they have deducted EMI TRN component. I am worried about these deductions how the bank can deduct the amount from my account without my permission. they need to inform me before deducting any amount from my account. May be bank have a feeling that my account is their pocket that they can take it when ever they like.

I have HDFC savings accounts, In the name of Fund TRF DM 18900 rupees was diducted, hdfc is really fraud bank.

Respected Sir/Mam,
Iam Ankur Sharma S/o Mr.Chandrapal Sharma from Saharanpur, U.P, would like to bring into your knowledge that I have taken a bike (UP 11 R 8183), loan from centurion bank of punjab, Dehradun branch in 2006 and completed it in 2008 but couldn't get NOC for the same.Now as this bank is a part of your esteemed bank, I would like to request you to provide me the same or tell me the processes of obtaining the same.It will be great help for me.
Thanking you

With regards
Ankur Sharma
Email: ankur25.[protected]@gmail.com
Contact: [protected]

Hello Team,

I had cancelled my order on flipkart yesterday. Flipkart immediately initiated the process and completed the refund process. I received message from hdfc bank as "ur transaction on HDFC Bank DEBIT/ATM card ending XXXX for rs. 82350.00 has been credited/reversed by flipkart on[protected]:01:05:29". I checked online using internet banking but i do not see the amount credited. Since this is a huge amount. I did call customer care and Relationship Manager and they assured me that the amount would be credited in 2-7 day but i dont wanna take any risk as the amount is huge. Request you to please check and help me refund my money back

I am been charged rs. 177 stating inter-brn cash chg incl gst.

Not getting proper answer on this from branch. I have a salaried account and transaction and other services are free for me.

Account number: [protected]

If it is in rule, please let me know, i will be pleased to change my salary account to other bank, they are begging me to open my account in their bank as i have excellent cibil score.

I have an issue with my HDFC Consumer durable loan I took a 9 month emi loan and already taken 9 emi's from my account and now again i receive message to pay emi when i tried to contact there customer service it is always busy my call is on hold for long time.I need support from the bank regarding my matter.