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HDFC Bank Complaints & Reviews

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Updated: Dec 16, 2025
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HDFC Bank reviews & complaints page 340

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S
Shivanimalara
Sep 10, 2020
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I have bought iPhone 11 from HDFC credit card on 12th July. At the time of purchase there was an offer of cashback within 60 days. But I haven’t received any cashback yet.
HDFC Bank customer support has been notified about the posted complaint.
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    Geeta Phulara
    Sep 10, 2020
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    My salary account was created by my company. I left the company in march 2017. Due to this i dint maintained the minimum balance in my account even the balance left is also deducted as penalty for non maintenance of minimum balance. I am not working anywhere. I am not using credit card, debit card even then my account balance become -1061. How they can do this to non used account. How can they impose penalty. I am not working anywhere and there is no any source of income
    I can not pay this negative balance.
    I request to hdfc bank please close my bank account.
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Sep 10, 2020
    HDFC Bank Customer Care's response
    Dear Customer,

    We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the details of the charges and complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

    -Preethi
    HDFC Bank Customer Assistance
    Jan 21, 2021
    Updated by Geeta Phulara
    this site is not opening showing error
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      V
      Vishu77
      Sep 10, 2020
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      Resolved

      Not able to add money in paytm through hdfc credit card

      I am also unable to add money in my paytm wallet using hdfc credit card all other services like swaping card shopping online etc is working but paytm money transfer is not working please suggest me any solution. Thanks....
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      thetushargoyal
      Sep 10, 2020
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      Address: lodha excelus,13th floor apollo mills compound N.M joshi marg mahalaxmi mumbai 400011

      I took a policy in loan affair after i had a policy i did not get a loan after that i did not get a loan .every year for my policy due amount send me message details for the policy are mentioned below. kindly refund the paid amount as soon as possible and further look into this matter and investigate my case. policy no[protected]
      my policy amount-50000rs
      my poilcy name name-HDC LIFE SUPER INCOME PLAN
      My agent name-yogesh solanki
      ph no-[protected]date[protected]
      my policy is 2 year load
      HDFC Bank customer support has been notified about the posted complaint.
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        P
        pramod prasad9973
        Sep 10, 2020
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        I am a hdfc bank creadit card holder i am not interested about this service and don't want this member ship any more name - pramod prasad. Mob no-[protected]. Creadit card number ending-6678
        Aug 7, 2021
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Sep 11, 2020
        Updated by pramod prasad9973
        Bank has auto debited rupees 1399 deducted from my creadit card to one assist plan on[protected] without my permission I am calling customer care number but the not receive my call
        Dear Pramod, We are regret the inconvenience caused, and shall surely assist you with the full refund. Kindly share your Membership Details or registered contact number and other details requested on this link: http://survey.webengage.com/ws/~1qq44ps and our team shall do the needful - Nitesh, Team OneAssist
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          P
          Praveen Byelle
          Sep 10, 2020
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          Funds on hold
          Account number: [protected]
          As on date: 10 sep 2020
          Amount held by
          Hdfc bank (For mirevenue hold through gefu): ₹4, 292.10
          I dont have any loan but still it is showing like this
          I dont have any credit card also
          And i am trying so much to get connected from customer care but not getting connected
          Even after so many tries
          Branch is telling we don’t know why this amount is in hold
          Aug 12, 2021
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Sep 10, 2020
          HDFC Bank Customer Care's response
          Dear Customer,

          We would like to inform you that there are outstanding charges [AMB, Insta alert etc...] on your account to be recovered. Hence we request you to maintain sufficient balance in your savings account or transfer the same so that the charges can be recovered. For further assistance on the outstanding charges, we request you to visit your account branch.

          -Nadia
          HDFC Bank Customer Assistance
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            K
            karthik bellan
            Sep 10, 2020
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            Address: Hdfc bank regional head office. Mumbai

            Hi past 2 months my hdfc salary account is being hold amount as 2500 and this month 3466 .
            Without any reason it's being hold and no pre information. This should be properly informed as per Rbi rules.
            If this happen again this will escalated to high level filing case as robbery with proper statements
            +1 photos
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              J
              Jskheri
              Sep 9, 2020
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              Address: New Ashok Nagar

              Dear team,

              I have made a transaction of rs 3000 on 06-sept-2020. I have not received the cash but debited from my account. My account is in icici bank. Details are given below: —

              Atm id — p1endl21
              Date: —[protected]
              Time — 07:24 am
              Transaction no. — 1930
              Amount: — 3000

              Kindly arrange to revert my amount on my account as soon as possible.

              Thank you
              Jitendar sharma
              [protected]
              HDFC Bank customer support has been notified about the posted complaint.
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                payelht
                Sep 9, 2020
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                I want to close full amount of my credit card and also foreclose my loan account. But there is showing minus balance. And i gave 5000 to bank account bur i can not find where it has gone? Now i contacted to customer service and they do not even provide me information. How can i close with such issues? Please tell me the total credit card amount so that i can close it asap.
                HDFC Bank customer support has been notified about the posted complaint.
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                  A
                  anil asrani
                  Sep 9, 2020
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                  Address: korba chhattisgarh

                  Mis have done by your employee
                  of bilaspur branch at the time of site visit
                  for disbursement of loan

                  chhattisgarh state
                  HDFC Bank customer support has been notified about the posted complaint.
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                    anil asrani
                    Sep 9, 2020
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                    Address: korba chhattisgarh

                    An employee of your company is not working properly
                    and mis behave when ever we call and not received call

                    as the person has to visit the site for disbursement of loan but he was not receiving the call and when he call himself than he was mis behaving
                    kindly take a proper action on him
                    HDFC Bank customer support has been notified about the posted complaint.
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                      ShubhanshuRana
                      Sep 9, 2020
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                      I had purchased clothings from Allen solly 2 months back, which had 10% instant cashback, but i havent received it yet.
                      HDFC Bank customer support has been notified about the posted complaint.
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                        S
                        Sep 9, 2020
                        Mar 8, 2023
                        This thread was updated on Mar 8, 2023
                        Resolved
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                        Resolved

                        please refund my amb and ach debit return charges

                        Address: New Delhi

                        Hello
                        I have a saving account in your bank account no. [protected] in the name of Shivani Sethi. I have checked my account statement, you have been charged lots of charges from my account. Why you charged?I have started a SIP in mutual funds, but i did not maintain sufficient balance in last two months. I have been charged ACH Debit Return Charges of Rs 590/- in July 2020.
                        I have never been informed that this would be charged...
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                        P
                        prakashbadal
                        Sep 9, 2020
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                        Address: Prakash Shimla, H.P. INdia

                        There is a moratorium as announced by rbi. I am a classic customer of hdfc bank. I hardly default to pay credit card outstanding. Till february 2020 there was no default on any credit card payment. But on 31st august when the moratorium got over, on 2nd september i received a call from hdfc bank customer care to pay rs 15000/- as an minimum amount due and immediately they blocked my card and put my saving account on hold. I was in a hospital for the surgery of my 87 years mother-in law when i rushed to atm for withdrawal i was shocked to saw that my account balance was showing -97000/- surgery was cancelled due to lack of money and now one lakh twenty one thousand has been held by hdfc bank and the customer care executive named ms. Archana is calling very rudely and giving her statement that she will not release my account. When i ask for reason then she says that i have to pay whole outstanding. This is totally harassment and disobedience of rbi instructions. I have also filed an application in the local branch but nothing is heared from the bank. Now i am lodging a complaint here and also writing to rbi for this. I have all recording intact with me as an evidence. I am very upset that my whole money was held by the bank and they are not releasing the amount.
                        HDFC Bank customer support has been notified about the posted complaint.
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                          Akshu Jaglan
                          Sep 8, 2020
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                          Address: house no 1186 vpo naultha

                          637 was deducted from my account. Sir, can you t ell me what you cut? And sir, i want a refund. I at least ca lled upon reaching the bank. Nobody is helping me. Please refend my money
                          HDFC Bank customer support has been notified about the posted complaint.
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                            giribhai
                            Sep 8, 2020
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                            I made two mobile bill payments from payzapp wallet on 16th august. Both the transaction got failed, money also got deducted. I called their customer care, got a reference number 37047. I also wrote a mail to them and got reference number 36905.in all these cases, i was asked to wait for 5 and 10 working days. Today is 17th working day, still i am waiting for refund of money deducted despite of continuous follow-up with customer care despite of the fact that customer care also accepted failure of transaction. I don't understand what is stopping them to refund my money. Can any one suggest me how to go legally on this? To whom i have to contact?
                            +2 photos
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                              J
                              Jaya Prabhu Ronikk
                              Sep 8, 2020
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                              Resolved

                              Hi team,

                              My hdfc fastag application number is hfr845540.

                              I have applied on 19th dec 2019 and i have received the login credential. However, i have not received the fastag sticker after so many reminders.

                              Finally, i decided to cancel my hdfc fastag due to their pathetic service. I have placed the request to cancel my account and requested for a refund.

                              I have placed this request on 2 months back. Till now, i have not received any update from them. I have called more than 5 times. Every time they are telling the same thing that i will receive my refund within 5 working days.

                              I have raised the complaint[protected]. Till now i have not received any update.

                              Such a pathetic customer service i have never experienced anywhere.
                              Sep 14, 2020
                              Complaint marked as Resolved 
                              Resolved
                              HDFC Bank customer support has been notified about the posted complaint.
                              Dear Customer,

                              Please email at fastag.[protected]@insolutionsglobal.com for better assistance.

                              -Anay
                              HDFC Bank Customer Assistance
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                                aagni11
                                Sep 8, 2020
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                                Address: Shop No 13 & 14, Shree Manoshi Apartment, Plot No 5 & 6 Ghansoli, Sector 3 Thane-400701

                                Hi team,

                                My self tirupatirao and in my hdfc bank account rs 5200 has been deducted on 5th Sept 2020 and please dont deduct amount from my account and revert my rs 5200 to me and why your hdfc people is charging rs 600 for month and even fund transfer also your hdfc is charging 11 rupees for one transaction and in other banks there is no deduction and your hdfc is cheating people without closing account what happened you know I was given hdfc account close form in ghansoli in Apr 2019 and I have paid rs 600 in Hdfc bank ghansoli office but they have not closed my hdfc bank account and charged rs 600 for every month and cheated me and deducted my money rs 5200 in this tough time.Two days back also I have given hdfc bank account close form in Hyderabad hdfc office but they have not closed my hdfc bank account and now again your hdfc bank is charging rs 600 for previous months also and cheating me please give my hard earned money back and close my account Asap and I will never use hdfc bank account In my Life time.

                                My Name:Vakkalagadda T Rao
                                My hdfc bank account number:[protected]
                                Ifsc code:HDFC0001436
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  Subhajyoti_ss
                                  Sep 8, 2020
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                                  Resolved

                                  Hi,

                                  I am subhajyoti senapati. My registered mobile number is [protected]. I have 2 refunds in this number. A refund based on 05-jul - 2020 for rs -556.00 bank reference number is - 75260770172004239526063 and a refund based on 05-jul - 2020 for rs -644.00 bank reference number is - 75260770172004239526063. Already 2 months gone but no solution. I mailed to [protected]@payzapp.in on 16 october and today is 8 september 2020 but till yet no results. I also messaged through facebook but no response.
                                  +2 photos
                                  Sep 13, 2020
                                  Complaint marked as Resolved 
                                  I got my refun. Thank you.
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    Pradeepshakthija98
                                    Sep 8, 2020
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                                    Resolved

                                    Address: Bangalore

                                    I had changed RS590 as ACH DEBIT RETURN CHARGES for 15times on 3rd September I had no idea whey had changed on my account but what I know is as a global pandemic there will be no charges levied on check bounce or any type of loan repayment Charges etc but no one from bank side is responding properly tried to call to the customer care but no response due to pandemic and even visited one of the branch but sadly no response from them side too not even they raised compliant even they don't have time to check the transaction. I had got charged around 9.5k totally as ACH DEBIT RETURN CHARGES on this pandemic situation.
                                    Hope by this I can get some solution for this.
                                    Aug 6, 2021
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Sep 08, 2020
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern along with the details of charge. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                    -Anay
                                    HDFC Bank Customer Assistance.
                                    I have the same concern, got debited around 6k, and the bank is not giving the explanation. I have all the proof with me, i want my amount back or i will close the account.

                                    ACH Debit Return Charges - Comment #3929826 - Image #0
                                    ACH Debit Return Charges - Comment #3929826 - Image #1
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