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HDFC Bank Complaints & Reviews

2.9
Updated: Dec 16, 2025
Complaints 32890
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18416
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HDFC Bank reviews & complaints page 343

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A
Ankit parmar01
Sep 4, 2020
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Address: 14, Divya Darshan,Mt.Mary Steps,Kadeswari Mandir Marg, Bandra West

Hi my name is ankit parmar and my realtionship no. 11284759 and i was charged rs 1399 debit from credit card ending with 7239 i would like a refund as i do not require oneassist ans when the hdfc personal called i thought it was a verification purposes as i was new credit card holder. Please refund my money
HDFC Bank customer support has been notified about the posted complaint.
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    Dr Asif khan
    Sep 4, 2020
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    Address: 6 A north city pilibhit road Bareilly

    Dear Sir/Ma’am
    I have applied for home loan balance transfer and top for 25 lakhs and 5 lakhs respectively and deposited processing fees 4720 RS on 16 July 2020
    They neither sanction loan amount nor refused till now today I want refund my processing fees
    Mohd Asif khan
    File no
    [protected]BT)
    [protected]TOPUP)
    HDFC Bank customer support has been notified about the posted complaint.
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      P
      PaulSelvi
      Sep 4, 2020
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      1. My credit card is showing a charge: 23/08/2020 offus emi, prin nb:05, [protected] (Ref# 09999999980823003597669) for 3, 811.20. There is another charge for 1, 373.11.

      Other charges as follows:
      23/08/2020 offus emi, prin nb:02, [protected] (Ref# 09999999980823003597685) 1, 373.11
      23/08/2020 offus emi, int nbr:05, [protected] (Ref# 09999999980823003597677) 328.36
      23/08/2020 offus emi, int nbr:02, [protected] (Ref# 09999999980823003597693) 194.12

      What is this charge? I want this to be reversed.

      2. Apart from the above, i always used to pay the minimum balance due. It was never made clear that minimum balance due will attract interest. This is a very deceptive manner of charging interest. It should have been made clear that minimum due will only ensure that penal charges arent levied but interest is. High interest rate itself is a charge.

      How can such deceptive practice be carried out? I want these charges reversed.
      HDFC Bank customer support has been notified about the posted complaint.
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        K
        Kirti Danko
        Sep 4, 2020
        Resolved
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        Resolved

        Address: 405/406-DANKO INC , THE EMERALD , VADODARA

        There is 12336.23 amount being put on hold by hdfc bank for account number :[protected] without any intimation & its my current account.

        When i downloaded the statement - it shows 0 balance but when i login to net banking it shows _ve of rs.12, 336.23/- balance.

        Which is totally incorrect& i want it to be removed by hdfc.
        +1 photos
        Aug 14, 2021
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Sep 05, 2020
        HDFC Bank Customer Care's response
        Dear Customer,

        We sincerely apologise for delay in respond to your issue. Your issue has been shared with concerned team for further action nd will revert to you within 3 working days. Do note, due to the current COVID-19 situation and to prevent further spread of the virus, we are operating with limited staff. It may take us some time to get back to you. We request your patience and support under these unprecedented circumstances.

        -Nadia
        HDFC Bank Customer Assistance
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          R
          from Mumbai, Maharashtra
          Sep 4, 2020
          Resolved
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          Resolved

          Hello team, this is in regard continous harresment done by hdfc team member and there collection agency... Well am very old customer of hdfc and have never defaulted on my payments, but in recent past have gone through a huge financial losss have got completly broke... I have in past difficult time also made some part payment towards my outstanding, but now i am completly out of funds and in this pandamic where i have lost my job also very difficult to survive... Still j have i form hdfc team member nazia and reshma that iwill clear the outstanding need some time... But they contniusly harrasing me and also through there agency... Am requesting u guys to loom in to this matter as it is seriously impacting my health... All am saying need some time
          Aug 13, 2021
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Sep 09, 2020
          HDFC Bank Customer Care's response
          Dear Customer,

          We have reviewed your comments expressed and request you to contact our debt management executives at[protected]/33016802 or write to us at: PriorityRedressalRPM.[protected]@hdfcbank.com, we shall assist you.

          -Nadia
          HDFC Bank Customer Assistance
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            A
            ashua
            Sep 4, 2020
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            Hi, i tried to placed an order on amazon which couldn't be completed but the amount of 34k got deducted. An sms was also received by hdfc bank that reversal amount has been received.

            But the reversal isn't reflecting in available limit of the credit card.
            HDFC Bank customer support has been notified about the posted complaint.
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              S
              SoumiBiswas
              from Kolkata, West Bengal
              Sep 4, 2020
              Resolved
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              Resolved

              Address: HDFC Rajarhat Gopalpur Branch, Kolkata

              I made a flight booking via flipkart on july 13th using my hdfc debit card of rs 5127. The flight booking was cancelled on 29th july and immediately a refund was initiated by flipkart of rs 1547 (Transaction id for the same is - 2ptytgw787cvipwlf3) but i am yet to get this amount credited to my account. However, i’ve got the rest of the money whose refund was initiated later on 14th august.

              I have followed up multiple times with the bank customer support. They are asking for repetitive details and not giving my money back.

              Please help me out.

              Hdfc account no - [protected]
              Email - [protected]@gmail.com
              +1 photos
              Sep 15, 2020
              Complaint marked as Resolved 
              Amount credited
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Sep 04, 2020
              HDFC Bank Customer Care's response
              Dear Customer,

              We confirm that we have responded to you vide interaction number[protected] on August 31 2020. Request you to write back on the same email ID.

              -Nadia
              HDFC Bank Customer Assistance
              Sep 14, 2020
              Updated by SoumiBiswas
              I had replied and submitted all the documents. I am yet to get the refund.
              I have cancelled my order of Mi Smart TV from flipkart as i didn't choose the EMI term to my favour. I have cancelled immediately before bank converted into emi. After which the seller had refunded the amount, but not yet reflected in my credit card balance, as i was told it would be Credited back by 24/9/20 i.e yesterday
              I request hdfc bank to kindly help me out to my queries as soon as posible.
              My last no of credit card - 0677
              Refund reference no -033755
              I have cancelled my order of F02s samsung mobile from flipcart, the same day which I ordered(4th may 2021).The amount of 8099rs get refunded in my credit card account from flipcart but only 2492rs get reflected in hdfc credit card .

              I request the hdfc credit card customer executive to give a call back and resolve my issue asap

              My refund id: 001194

              Thanks
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                V
                Vinayak Neemkar
                Sep 3, 2020
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                I have contacted Amazon for refund of the cancelled item they told they have refunded the Amount and it will appear in bank account in 7-10 days but I haven't received any money it's been sent from Amazon side they have asked to check from bank's side .
                HDFC Bank customer support has been notified about the posted complaint.
                I am facing same problem- refund from Flipkart

                https://www.consumercomplaints.in/hdfc-bank-refund-not-credited-c2705939

                Don’t know what’s wrong with their service quality suddenly. I’m using HDFC bank account from a long time!
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                  R
                  Rajesh9877
                  Sep 3, 2020
                  Resolved
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                  Resolved

                  Hdfc bank - si fail due to insuff bal

                  Dear customer care,

                  Without any information bank has deducted 472rs from my account. I want my money back and the reason also why it is deducted.

                  Kindly reply as soon as possible

                  Hdfc account details :
                  Account number : [protected]
                  Customer id : 70015850

                  Transaction details :
                  Reference number : mir[protected]
                  Narration : si fail due to insuff bal 190820-mir[protected]br...
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                  A
                  ayushid4
                  Sep 3, 2020
                  Resolved
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                  Resolved

                  I have had called the bank 10-15 times now regarding a transaction. The bot takes me to the menu where i can talk to the customer care but then the phone cuts down always saying sorry!
                  The problem : A transaction wasn't reversed by the bank and the message came yesterday. There are no acknowledgements from the bank but tata cliq has reversed the transaction from their end.
                  Aug 7, 2021
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Sep 03, 2020
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail. -Manoj

                  -Anay
                  HDFC Bank Customer Assistance
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                    HDFC Bank — Data wrongly updated by RIC department-Need to resolve

                    I am SUMIT PAL working in vivo past 2 years . I have applied the Two wheeler loan in HDFC and it is not approved. I checked with executive saying like that your credit card application got rejected on 2020 january due to the invalid pay slip for your company. But currently I don’t know why HDFC credit card application got rejected on that time. If need i...
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                    Imtiyaz01
                    Sep 3, 2020
                    Resolved
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                    Resolved

                    Address: Mumbai

                    Dear team
                    I have resigned from HDFC bank in Nov 2019 and till date I didn’t receive my FNF and relieving letter till date I have been sending mail daily for about 4 months now my line HR rhimjhim has done some mistake in uploading my data and it got late but now they say it have been cleared for about one month back but I am yet to receive my FNF and relieving letter I don’t know why are they doing this during this pandemic times also they want to make there employees and ex employees suffer
                    +1 photos
                    Aug 6, 2021
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Dear Customer,

                    Please write to exit.[protected]@hdfcbank.com for further assistance in this regard.

                    -Nadia
                    HDFC Bank Customer Assistance
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                      A
                      Ambati Devendar
                      Sep 3, 2020
                      Resolved
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                      Resolved

                      Cancellation of one Assist MFEE membership
                      I am a HDFC bank credit card holder . The bank has auto debited Rs. 1399/- from my credit card number ending with9724 without my concern on date:18/08/2020. I am not interested about this service and don't want this One Assist MFEE membership any more. So cancel the membership and refund this debited amount of Rs 1399/-

                      Name - Ambati Devendar
                      Mobile - [protected]
                      Sep 3, 2020
                      Complaint marked as Resolved 
                      Delink my credit card from OneAssit : linking of my credit card with ONE ASSIIST Enhanced WA Single Plan (1003294148) is I want to deactivate immediatly. Name: Ambati Devendar mobile:8801158071 Thank you
                      HDFC Bank customer support has been notified about the posted complaint.
                      plz respond and refund
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                        Šmärt Kírãñ
                        Sep 3, 2020
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                        Address: Ballari KARNATAKA 583101

                        I have bought my iphone11 with hdfc bank debit card on[protected]in Ithink showroom ballari . As mentioned by hdfc bank (To receive cashback of 6000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days. I have asked in ithink showroom, they said to check with bank. Hope this issue gets resolved and cashback will be credited as soon as possible.
                        HDFC Bank customer support has been notified about the posted complaint.
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                          A
                          Aakash Chandrakar
                          from Mumbai, Maharashtra
                          Sep 3, 2020
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                          Resolved

                          Dear sir,
                          I search a fuel credit card and i got hdfc fuel credit card. I check all eligibility and also in hdfc internet banking i check eligible card, and therefore apply for credit card. customer care also inform me that congrats ur credit card is approve but after few day i came to know that my application decline.

                          i just wanted to know the reason why application get decline so that i improve my that part to get eligible for credit card in future.

                          No one even bother to reply or give info related to this.

                          reg mob no- [protected]
                          dob[protected]
                          Aug 7, 2021
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Sep 08, 2020
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          We wish to inform you that your application has been considered in line with the bank's internal credit policy (which is based on a combination of financial and related criteria and/or statistically determined scores to assess credit eligibility) and operating/credit processes (which include a combination of verifications, credit bureau reports, and document verifications). We regret to inform you that we are unable to approve your application as it did not meet internal criteria of the bank. Please be assured that our inability to approve the credit card application does not reflect in anyway on your credit standing or your financial stability.

                          -Nadia
                          HDFC Bank Customer Assistance
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                            K
                            Kunal_k27
                            from Amritsar, Punjab
                            Sep 3, 2020
                            Resolved
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                            Resolved

                            Address: Amritsar

                            Dear Concern (Hdfc Credit Card)

                            Issue :
                            ​ ​ ​ ​ ​ ​ ​ ​ ​ ​
                            My current hdfc credit card status in Transunion CIBIL post settled .
                            I am ready to pay rest amount and want status Closed against CIBIL.

                            My name is Kunal Sharma
                            In past I am using HDFC Credit Card

                            Credit card Account No.
                            4346 xxxx xxxx 8217

                            When is submit complaint in hdfc (leads portal) then received
                            This reply to contact this number
                            PS :The bank official will be available from​ 9.30am​ ​ to 5.30 pm from Monday to Friday.

                            Second and fourth Saturdays holiday.

                            Debt Contact Numbers:

                            Ludhiana​ ​ ​ ​ ​ ​ ​ ​ ​ [protected]-702

                            Kindly note the query reference number for this e-mail: [protected]

                            Received this mail on 24 June 2020.
                            But no person people pick phone this number.
                            When I try to call customer care.
                            I want Noc regarding this credit card they told contact only this number who already I share with u.

                            They told u put directly mail to
                            customerservices.[protected]@hdfcbank.com
                            And ask for NOC. Then they issued u prior letter mention with amount.
                            When u paid amount then u share ur deposit slips again' to mail

                            customerservices.[protected]@hdfcbank.com
                            After that he changed ur status in CIBIL.

                            Sir still I try to contact 24 June 2020 this debt numbers daily
                            No one picked this number.

                            Please provide Alive debt person contact number who solve my query

                            My contact number is and mailing id
                            [protected]
                            [protected]@yahoo.com
                            +3 photos
                            Sep 3, 2020
                            Complaint marked as Resolved 
                            My contact number 8054380143 email. [email protected]
                            HDFC Bank customer support has been notified about the posted complaint.
                            Sep 22, 2020
                            Updated by Kunal_k27
                            Still not received NOC

                            Please provide ASAP
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                              A
                              anandcoolzzz
                              from Lucknow, Uttar Pradesh
                              Sep 3, 2020
                              Resolved
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                              Resolved

                              Address: CHANDAN NAGAR LUCKNOW

                              Good morning sir, this is to inform you that i anand sharma father name prahlad prasad sharma from lucknow, one of your customer from 2017 having account at lucknow chandan nagar branch with customer id[protected], sir due to fault from your side my address was mistyped that is for SS 1953-54 is was typed SS 195354, so by this mistake i have not get the welcome kit which consists of ATM, sir for this i have visited my home branch around 4-5 times since 2017 but they always told me to fill some forms and nothing else done with me, i have not received any atm card, any net banking since 2017, sir this is my warm request that, kindly see my request immediately because my account will be getting close, i have got the msg because without atm and net banking i cant able to use my account since 2017 and also i have to run this account because my LPG subsidy also coming in it and also due to this i am not able to get my credit card net banking, sir again my request is to issue my atm card and net banking as soon as possible,
                              Sep 3, 2020
                              Complaint marked as Resolved 
                              they call me
                              HDFC Bank customer support has been notified about the posted complaint.
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                                O
                                Omsaienterprisessales
                                Sep 2, 2020
                                Resolved
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                                Resolved

                                My name is Ankush
                                I have bought my iphone11 with hdfc bank debit card on date[protected] from pitampura delhi. As mentioned by hdfc bank (To receive cashback of 6000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days. I have asked everywhere, they said to check with bank. Hope this issue gets resolved and cashback will get credited as soon as possible.

                                Serial no:- [protected]
                                Invoice no:- 005801
                                Last four of card 0964
                                Mobile no:- [protected]
                                Time 19:02:28
                                Date[protected]
                                +2 photos
                                Aug 9, 2021
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Sep 02, 2020
                                Updated by Omsaienterprisessales
                                My name is Ankush
                                I have bought my iphone11 with hdfc bank debit card on date[protected] from pitampura delhi. As mentioned by hdfc bank (To receive cashback of 6000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days. I have asked everywhere, they said to check with bank. Hope this issue gets resolved and cashback will get credited as soon as possible.

                                Serial no:- [protected]
                                Invoice no:- 005801
                                Last four of card 0964
                                Mobile no:- [protected]
                                Time 19:02:28
                                Date[protected]

                                Verified Support
                                Sep 03, 2020
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share with us your complete concern along with the required details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                                -Anay
                                HDFC Bank Customer Assistance
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                                  S
                                  Samanlok
                                  Sep 2, 2020
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                                  I had made a payment for my CAT 2020 form via bill desk upi. But the website says payment failed. Amount has been deducted from my account. Please resolve this issue immediately. I need to resubmit my CAT Form before 15th sept 2020
                                  +1 photos
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Hi. Is ur issue resolved.? How did u proceed cuz even i m facing the same issue.
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                                    N
                                    Neha Dujari
                                    Sep 2, 2020
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                                    Credit card payment not reflecting

                                    Address: Kolkata

                                    Hello team, I had made payment for my credit card Ending 0896 on 1st September of Rs 73600.The payment is not reflecting in my statement. The payment had been done through net banking from IDFC bank which was debited immediately. There might be a possibility that I entered the incorrect card details and made payment. I am not being able to connect with any executive at customer service. Kindly help me with a resolution....
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