HDFC Bank Complaints & Reviews

Mr Tusar Chakraborty is working the HDFC bank loan department kolkata who assured me for HDFC personal too up loan and taken money for processing fees of 7000/- on 13/10/2020, but till now not process the loan.everyday he told me today I will complete, but till now (27/11/2020) not processed & not refund.my phn no. [protected], mr Tusar Chakraborty's phn . No-[protected] & [protected]

I have purchase some refrizerator from local store and there was 10% cashback if you pay through hdfc bank debit card but the cashback amount has not been credited in my account. The cashback has not been credited in the account despite being more than 90 days

hdfc bank cashback not received

I have ordered a temper glass on 24th oct 2020 from Amazon which cost is 149.That day I cancelled this order to buy purchase from somewhere. After the next day I called Amazon they told me that refund will credited in 3-4 days but already 1month passed my refund is not credited..I checked daily my account statement.please kindly request you to check the status nd refund my money.
My bank reference no. Is 30005402990297078536178

Last night I did transferred money from Hdfc phone banking it has been deducted the amount but recipient have not yet credited, please help it's very urgent of needed

Why i have been charged in below txn without my notice. Could you please let me know at the earliest.

1. Dc intl pos txn markup+st[protected] charged 35.37
2. Dc intl pos txn markup+st[protected] charged 35.52
3. Dc intl pos txn markup+st[protected] charged 555.78

and these are just a few transactions. Just because we don't object the earlier deductions doesnt mean you can increase it up to your will.

Hi sir,
I had two gold loan with hdfc bank Gobichettipalayam. It's been more than a month I am asking for the receipt and loan sanction letter. But they are not providing me .when I asked them repeatedly they started abusing me and using unparliment words. When I closed one of jewel loans they charged me Rs.23000 extra. When I asked for this details. Now also they just insulting me and not providing any details.can u please look into it and do the needful.

I purchased a car in March 2019. It was supplied to me with an HDFC bank fastag sticker attached on the windshield. However, I found out later that the bank had issued the tag on the basis of the car's chasis number as the VRN was not available at the time. I never received any welcome kit with User ID or Wallet ID.
On 19.11.2020 I contacted customer service and was given my user ID and Wallet ID. A password was generated for me and I could recharge my account. For inclusion of my VRN, I was advised to send an e-mail with photos of my vehicle and Registration Certificate. I did so on the same day. Since then nothing has happened. My vehicle number is still not reflected in my HDFC Fastag account. It is way over the "within two days" that the Bank claims for resolving disputes.

Even though I had more than enough balance in my A/C, on 23rd and 25th November the Fastag did not work. On my submission that I had balance, I didn't have to pay anything, but my vehicle number was noted down. Since that number is still not linked to my A/C I am apprehending that I may receive a demand for payment of fine, etc. I have again sent an e-mail asking for a fresh sticker with my vehicle number linked to the A/C. No response till now.

I have worked with axis bank and i was ask to go due to some reason.
But now i am when asking from Delinking of Pan card from IRDA portal they are asking for relieving and experience letter which i did not recieved from the bank instead i had got No DUE CERTIFICATE from bank Which I have already provided kindly help in urgently Delinking my Pan card
PAN CARD NO - BBOPG3290G
SP CODE-SP[protected]

Regards
Dipak Gorad
[protected]

Mr Tusar Chakraborty who is employees of HDFC bank, he processing my personal loan at 2016 but now I want top up loan, he assured me and taken processing fees 7000/- on 13/10/20 but till now not process loan and he everyday told tomorrow it will proceed.but no result.I am soumen kr jana, my contact no.[protected].
Mr Tusar Chakraborty ph no-[protected]

Please explain one thing money being deducted as debit card pur adj dt is for foreign transaction rate but if i remember correctly is that i don't have spend any money. Why my A/C deducted with this charges.

Plz explain.

Credit Card upgraded without confirming, and that my earned points 12500 in my previous card diners club millennium is reduced to 4500 and when i ask to customer care through email they said that you have more value card issued so your points i reduced to 4500 it is a fraud bank do get HDFC bank credit cards cheating customers even not responding to the query appropriate answers they have the template like this they send the same reply to every customers not even bother about the customer query

The Mail conversation with HDFC BANK CUSTOMER CARE

Dear Mr. Krishnan,

Season's Greetings from HDFC Bank.

This is with reference to your e-mail regarding upgrade on your HDFC Bank credit card account.

We observe from our records that your credit card ending 0988 has been migrated to new varient card and the same was dispatched.

We take this opportunity to clarify that as per product feature, upon migration of your earlier credit card, the existing rewards points got carry forward to the new credit card on a proportionate basis the card variant. We seek your kind understanding in this regard. This is because the points valuation is higher in your upgraded card compared to the existing card. Hence the complete reward points will not be transferred on the new card. We would like to inform you that the value of reward points are higher in new card than the value of reward points in old card.

Kindly note the query reference number for this e-mail: [protected]

In line with our focus and commitment to Customer Service, we trust the issue has been resolved to your satisfaction. If you are not satisfied with the resolution, you may write to us through our website -https://leads.hdfcbank.com/applications/webforms/apply/HDFC_Bank_Escalation/ind...⇄

Regards,
V V Renugadevi
Customer Service Officer
HDFC Bank Ltd.

HDFC Bank launches Festive Treats 2.0 with 1000 offers
Offers on credit cards, business loans, personal, auto and home loans
2000 hyperlocal offers to cater to semi urban and rural areas
For complete information on all the Festive Treat campaign, visit:- https://v1.hdfcbank.com/htdocs/common/2020/sept/festivetreat/index.html?icid=hp:...⇄

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Please Note: HDFC Bank or any other bank will never ask for your OTP, Netbanking / Mobilebanking Password etc for deferring your EMI payment. Please do not share any confidential details with anyone over phone, SMS, Email.

Stay safe and use our web site and digital platforms for your banking needs. For Answers to queries, Information, Assistance. JUST ASK EVA. You may also click on the following URL for EVA assistance: https://v1.hdfcbank.com/htdocs/common/eva/index.html
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*HDFC Bank is now on Whatsapp !!! Save our number [protected] in your contacts & chat with us regarding your banking related queries.

*Netbanking / Mobile banking offers varied services round - the - clock, just a touch away. For any other credit card query/clarification, do visit our HDFC Bank webpage at the link https://www.hdfcbank.com/personal/customer-centre for online assistance. We assure you of our best service at all times.

Safety Tips for Secure Card Transactions
Ensure your card transaction is always done in your presence
Do not share your Bank account or card details with anyone over phone, Email or SMS
Do not share your card PIN with anyone. Always enter the PIN yourself.
Do not hand-over your Card/ATM PIN to any person claiming to be associated with the Bank
http://www.hdfcbank.com/aboutus/security/security_tips.htm
[protected][protected][protected][protected][protected]---I have not upgraded my credit card i don't want to upgrade my credit i need the same card ending 0988 diners club international if it is not possible kindly close my card i pay the total amount by this month my rewards points also reduce to 4000 previously i have 12500 rewards points[protected]

Primarily, HDFC bank should not contact me, offering any credit card/loan/any offers on loan/any offers for this matter as I settled my card with them after the complaints to RBI.

Since 2 Years again they started Nonstop calls and emails pestering me all time to take a credit card/loan. I had informed them of my case for all the callers. But still, they keep calling me saying we got data from my manager, and when I ask them to connect to the manager they refuse and disconnect abruptly.

I have a list of numbers which I can provide, even sometimes I need to use abusive language due to their torture by calls.

Ordered on 16 Oct 2020 and the amount of the product was 319.00 rs. I had received my order from amazon on 22 Oct 2020 and it came defective so I went for replacement and I replaced and received the new product on Nov 3 2020 and that too came out defective and this time I went for return and returned it to amazon and the order was picked up and my refund was processed on 4 nov 2020 and I was to receive the refund by 9 Nov 2020. I am writing this complaint on 26 nov 2020 by talking to both amazon and hdfc for help but none of them were helpful.
My Amazon Refund Reference no. is[protected] and I will attach the mail sent by Amazon confirming the refund reference no.
Please help me

Hi, amount of 29.50 and 19.40 has been deducted from my account recently without even any intimation regarding this. I came to know that it has been deducted abruptly even when I am not using my card to take money from any atm. Now my account has minus balance. Also there is no proof of why it has gone below zero.

2 Debit Card Loan account created with reference to EXGRATIA INTEREST REFUND - But not opted for any Moratorium

please elaborate it

Hi,

I got a mail from HDFC on July 4th 2020 stating that, if i spent 41000 between 3rd July to 31st July. Will receive 1500 Gift voucher before end of October 31st 2020.

I spent the amount of 41000 between that period, having credit card statement as a proof. But i didnt received the Gift voucher till now, enquired the same to HDFC Credit card department. They are not responding correctly, always telling 2 working days, 5 working days, etc.. No solution so far.

I need immediate assistance to get the Gift voucher and also compensation for making wait so long .

Kindly take acction ASAP.

Thanks,
Rifai Arsath.

My issue not resolve last 80 days, 146.37₹ hold from 29 August 2020 and there are no any solution provide from bank side or other side.

There is a limit of 4 times i can deposit cash in my account, but still transaction charges were deducted
Txn id MIR[protected]

please resolve and arrange for refund

Why I have been charged so many times with the heading of dc intl txn markup+st without my notice. Could you please let me know at the earliest?

I used to ignore but know it is costing me more money every time.

ACCOUNT NO.[protected]

Regards,
SHRENIK SHAH

Hello there ! I made a purchase on Amazon through easy emi card on 26/05/2020 worth 18, 500/- . On the same day I cancelled that order and I received refund in the month of June . But last month I got bill to pay emi and I mailed to cc.[protected]@hdfcbank.com and they confirmed that refund was confirmed in the month of June . So please close that emi and please refund charges for that transaction too because it’s a mistake from bank . Please check the attached screenshots for more info ! And my customer Id is 70638853 and registered mobile number is [protected] . Hope you reply soon !