Claimed

HDFC Bank Complaints & Reviews

2.9
Updated: Dec 16, 2025
Complaints 32890
Resolved
18416
Unresolved
14474
Contacts

File a complaint to HDFC Bank

Having problems with HDFC Bank?

File a complaint and get it resolved by HDFC Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

HDFC Bank reviews & complaints page 339

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
sumankj
Sep 12, 2020
Report
Copy

I am getting calls multiple calls from hdfc bank for promotional work, this happens almost daily and very annoying i am getting 10 calls on daily basis.

My number is already registered in dnd in fully blocked category.

Can you please remove my number from your database/list?

Please stop all calls to my number [protected] and stop harassing people like this. Atleast i've made up my mind to never keep any relationship with hdfc bank after getting these many calls.

Atleast stop now.. Block my number and stop calling.
HDFC Bank customer support has been notified about the posted complaint.
Dear Customer,

Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Customer Assistance
Helpful
Found this helpful?
1 Comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    sun1093
    Sep 11, 2020
    Report
    Copy

    I have credit card of hdfc bank. It's been more than 1 year and i'm not even using it, there are too many problems in my life and i want to get my credit card settlement. For this reason, i have tried to talk to customer care many times but there is no response from there and they give evasive answers, due to this attitude of the bank, i am falling into trouble and every month my amount is getting more and more, there was a limit of 50, 000, credit card has now been paid 70000, please get my credit card settled, at least in the amount i want to get it settled. I am being fooled for 1 year. At the time of lockdown there was a lady named meenakshi sehgal who was telling herself to be a bank employee, she told me to settle my amount. She also made me stupid in the name of ₹ 9000 settlement. Now she does not even pick up my call, she has blacklisted my number. His number is [protected].
    HDFC Bank customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      sun1093
      Sep 11, 2020
      Report
      Copy

      I have credit card of hdfc bank. It's been more than 1 year and i'm not even using it, there are too many problems in my life and i want to get my credit card settlement. For this reason, i have tried to talk to customer care many times but there is no response from there and they give evasive answers, due to this attitude of the bank, i am falling into trouble and every month my amount is getting more and more, there was a limit of 50, 000, credit card has now been paid 70000, please get my credit card settled, at least in the amount i want to get it settled. I am being fooled for 1 year. At the time of lockdown there was a lady named meenakshi sehgal who was telling herself to be a bank employee, she told me to settle my amount. She also made me stupid in the name of ₹ 9000 settlement. Now she does not even pick up my call, she has blacklisted my number. Now she does not even pick up my call, she has blacklisted my number. His number is [protected].
      HDFC Bank customer support has been notified about the posted complaint.
      Sep 11, 2020
      Updated by sun1093
      have credit card of hdfc bank. It's been more than 1 year and I'm not even using it, There are too many problems in my life and I want to get my credit card settlement.For this reason, I have tried to talk to customer care many times but there is no response from there and they give evasive answers, Due to this attitude of the bank, I am falling into trouble and every month my amount is getting more and more, there was a limit of 50, 000, credit card has now been paid 70000, Please get my credit card settled, at least in the amount I want to get it settled.I am being fooled for 1 year.At the time of lockdown there was a lady named Meenakshi Sehgal who was telling herself to be a bank employee, she told me to settle my amount. She also made me stupid in the name of ₹ 9000 settlement.Now she does not even pick up my call, she has blacklisted my number. His number is [protected].
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        Address: Hyderabad

        Sales executive from hdfc bank called me and told that i am qualified for taking top up loan and asked me to apply via offline. I provided all documents and waited for couple of days. Then they told that due to corono lock down my higher officials are asking me to apply the loan via online. Then i have applied for the loan via online and paid rupees 6000/- as a application/ processing fee. Now they rejected my application without leaving...
        +1 photos
        Helpful
        36 other people found this review helpful
        36 found this helpful
        Write a comment
        Report
        Copy
        M
        MadhuGos
        Sep 11, 2020
        Report
        Copy

        Every week i get calls, asking if I'm interested in HDFC's personal loans. I tell no every time. I have received calls more than 50 times. First of all, I don't even have an account there. How do you have my contact details? Im fed up of these calls. Do you not keep a record of who has said no to these calls. Next time, I get call, I'm forwarding it to the cyber cell department.
        HDFC Bank customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          A
          Adityayayyay
          Sep 11, 2020
          Resolved
          Report
          Copy
          Resolved

          Hdfc bank charged me twice for not maintaining minimum balance in a month that is 177 and 177 inr in aug 2020.
          +1 photos
          Sep 16, 2020
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            J
            jennifer abreo
            Sep 11, 2020
            Resolved
            Report
            Copy
            Resolved

            Address: Navi Mumbai

            I was provided hdfc regalia card by my personal banker/ relationship manager abyla nadar. She said there are absolutely no charges on the card and it is a lifetime free card provided i have smartpay activated for a minimum period of 6 months.
            Inspite of having smartpay activated on the card, annual fees of 2950 were charged on 28 th june. She asked me to send an email to customer support and has not been responding since then.
            Smartpay was activated using her employee code.
            My charges have not been reversed yet.

            Is this the type of service and harassment that hdfc provides? It is 2 months now.

            Kindly reverse the charges at the earliest.
            [protected]@gmail.com
            Aug 14, 2021
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Sep 12, 2020
            HDFC Bank Customer Care's response
            Dear Customer,

            We wish to inform that due to the prescribed protocols to curb the spread of COVID19, we are operating with limited staff. Under the circumstances, there may be a delay in our response. Please bear with us. In case of any urgent queries or requests you may also use our NetBanking and Mobile Banking services. The reference number for this interaction is[protected].

            -Nadia
            HDFC Bank Customer Assistance
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              M
              mynkdoon
              Sep 11, 2020
              Report
              Copy

              Dear team,

              I have swiped my credit card at keventers, go picnic, ludhiana on[protected]. First time transaction got reversed but not received in my account.
              Pl do refund on amount inr 230/- in my account.

              Attached reversal receipt with e-invoice of the transaction
              +2 photos
              HDFC Bank customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                S
                Sourav.M
                Sep 11, 2020
                Resolved
                Report
                Copy
                Resolved

                Address: HDFC Bank, Kharadi Branch ( near main road) Pune Maharastra 411014

                I have submitted my documents to bank on 23rd of july to change my dob on my bank account but they didn't changed it for that i missed out the moratorium which rbi has issued for every person who took loan. Bank has changed my dob on 9th sept after the moratorium period. Now i have been going through tough financial crisis. My account is on hold for loan amount. I want to file a legal action on them.
                Aug 8, 2021
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Sep 15, 2020
                HDFC Bank Customer Care's response
                Dear Customer,

                On receipt of your Post, we had attempted to contact you at the numbers recorded with us. However, we regret to note that our attempts to reach you, did not meet with success. We request you to provide us your latest contact numbers and the convenient time to enable us assist you further http://bit.ly/337rdG1 Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                -Nadia
                HDFC Bank Customer Assistance
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  C
                  chinturoy2
                  Sep 11, 2020
                  Resolved
                  Report
                  Copy
                  Resolved

                  Dear sir, i am anshuman roy. Due to some personal financial problem currently i am not been able to pay my credit card dues this month but it is not that i am not trying to pay. I am trying to take loan and burrow money from other bank so that i can make the minimum amount due. Currently i have only rs. 5000/- which i have kept for my daily bread and butter of my family. But the hdfc credit card recovery agent which is a lady has been abusing me and talking to me in very rough manner and unprofessional way. I explained her my situation but she is not ready to listen to me and instead she is saying when i dont have aukad why do i take credit card and when she said all this i had also retaliated and shouted on her and used a bad language against her which is the first time in my life i have done that. Thorough all this i would like to know am i a criminal who is running away with money. I have picked up all calls and answered each and every calls by recovery team and on the contrary why i am treated in this manner. I also asked her to give me 7-10 days but she was not ready to listen to any thing and started using rough language and started shouting on me. I really hope that this people should be treated legally and should be trained on how to talk to customers. I am really depressed today by this behavior being a customer of hdfc from 13 years they treat me like this. I hope appropiate action will be taken against this lady. The number from which this call came from is +[protected] and lady's name is deepa. I have a recording of her call which can be produced when required.
                  Aug 14, 2021
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Sep 12, 2020
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  We have reviewed your comments expressed and request you to contact our debt management executives at[protected]/33016802 or write to us at: PriorityRedressalRPM.[protected]@hdfcbank.com, we shall assist you.

                  -Nadia
                  HDFC Bank Customer Assistance
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    H
                    hanuunnam
                    from Delhi, Delhi
                    Sep 11, 2020
                    Resolved
                    Report
                    Copy
                    Resolved

                    Hi,

                    I have redeemed points and amount was credited on 2nd September 2020 and the same amount reversed on 3rd September 2020.

                    And also I have discussed with customer care executive and they are saying you are swiping from the same merchant that is the reason the points will not come and I agree with that there is no issue.

                    My concern is already I have some points and redeemed and got some amount and reversed same. So how they did lapsed points and reversed amount once I redeemed?????

                    Regards,
                    Hanumanthu
                    [protected]
                    Aug 9, 2021
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Sep 11, 2020
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    We can help you with that. Please click on https://bit.ly/2Lzhyn3 to submit the requested details along with the complete concern. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                    -Preethi
                    HDFC Bank Customer Assistance.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      @
                      @Ketanmahabale
                      Sep 11, 2020
                      Report
                      Copy

                      Address: Roha ashtmi, Raigad, maharastra

                      I have applied for credit closure form two week ago... Still roha astmi hdfc branch didn't delink credit card from bank account... They refuse to give no due certificate and noc after paying all dues.
                      HDFC Bank customer support has been notified about the posted complaint.
                      [protected] reference no for delink credit card from account
                      Till date credit card didn't delink...i didn't get any confirmation message ...48 hrs over sinces request
                      Dear Customer,

                      We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                      -Anay
                      HDFC Bank Customer Assistance
                      Yours given reference number is not working..you fool people's

                      take time for credit card closure and didn't provide noc and no due certificate - Comment #3734072 - Image #0
                      take time for credit card closure and didn't provide noc and no due certificate - Comment #3734072 - Image #1
                      Helpful
                      Found this helpful?
                      4 Comments
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        P
                        pramod prasad9973
                        Sep 11, 2020
                        Report
                        Copy

                        I am a hdfc creadit card holder the bank has a auto debited r/s1399 deducted from my creadit card to one assist plan on[protected] without my permission i am continuously calling on [protected] but they not receve my call. Please deactivate and refund my money date of incident[protected]. Mob no[protected]. Creadit card number ending 6678
                        HDFC Bank customer support has been notified about the posted complaint.
                        Dear Pramod, We are regret the inconvenience caused, and shall surely assist you with the full refund. Kindly share your Membership Details or registered contact number and other details requested on this link: http://survey.webengage.com/ws/~1qq44ps and our team shall do the needful - Nitesh, Team OneAssist
                        Helpful
                        Found this helpful?
                        1 Comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          R
                          rakeshuiet
                          Sep 10, 2020
                          Report
                          Copy

                          Hello, i applied for a credit card of hdfc bank. after all the enquiries, i got my credit card ending with 8339 with a message to activate it with otp. i set the pin by entering the otp and i got a limit of rs. 1, 56, 000. the next day, i got a message that my card is anctive and i was asked to not use it. they did not let me know the reason behind it. i am not able to contact them over customer care number. this is such an embarrassment as i attended so many calls for enquiry and after all thta i got an inactive card that too without any explanation.

                          Rakesh kumar
                          [protected]@gmail.com
                          [protected]
                          HDFC Bank customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            D
                            dhivya anbazhagan
                            from Bengaluru, Karnataka
                            Sep 10, 2020
                            Report
                            Copy

                            Hi my name is dhivya from chennai. I applied for personal loan yesterday after verifying the processing fee as rs.2999 or 2.50% and interest rate as 10.75%.. But after the verification completed i got a message for loan disbursement. When i click on the link and verify the details, they gave processing fee as r.5900 and interest rate as 14.75%. So there are differences between the before and after values. And how can i cancel this loan proposal?
                            HDFC Bank customer support has been notified about the posted complaint.
                            Sep 11, 2020
                            Updated by dhivya anbazhagan
                            As I am working in a Corporate Company and having my salary account in HDFC Bank. How much interest rate and processing fee I can have for 2L personal loan?
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              A
                              ashishmangla1990
                              from Mumbai, Maharashtra
                              Sep 10, 2020
                              Report
                              Copy

                              Address: HDFC BANK

                              Complaint number with hdfc bank - hbl=[protected]
                              I purchased a watch from lifestyle using my hdfc bank credit card in october 2019 and as per the diwali offer i was expected to 10% cashback. Its been almost 11 months but i haven't received the cashback from hdfc bank. The same has been raised to hdfc bank a number of times but no response from them.
                              HDFC Bank customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                S.Madhusudhanan
                                from CHENNAI, Tamil Nadu
                                Sep 10, 2020
                                Report
                                Copy

                                Website: v1.hdfcbank.com/htdocs/common/PayZapp/index.html

                                I made the payment on Aug-25-2020.Suppose to be cash back need to be posted within 10 working days form Transaction date.It was not done until now.
                                This issue is not happening for first tie every time I need to ask and send request for the cash back.
                                It was happening regularly and there is no communication for same.
                                HDFC Bank customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  S.Madhusudhanan
                                  from CHENNAI, Tamil Nadu
                                  Sep 10, 2020
                                  Report
                                  Copy

                                  Good evening

                                  I was gone weekly unit statement for policy no. 20389379 & 20389381. I have query regarding the deduction amount in the statement as follows
                                  1. Due to this current pandemic i can't able to continue to pay the yearly premium, as mentioned by the advisor changed to monthly mode. I saw deduction of 295 inr.
                                  2. I can't able to pay the premium on time, so for that policy lapsed charges was deducted again 295 inr.
                                  3. I paid the premium as one time on[protected] payment of 8334. I can see in the statement it was deposit only 4167 on[protected] and 4167 on[protected] i. E after 8 days.
                                  Can you explain me the above query's, as i am already struggling to pay the premium every month as i lost my job, still i am managing to continue my both policy. Need your kind attention
                                  The below is my premium paid chart from june, july, aug month. I am paying manually every month. Suddenly auto debit was activated and you debited money from my account.
                                  There is no communication from hdfc life that my auto debit is activated and it will hot your account on so and so date.
                                  Suddenly you debited the money can you please return my money and cancel my auto debit.

                                  I need explanation from hdfc life why auto debit premium was debited without my knowledge and suppose to send me mail 15 days prior of the emi date. And i am not aware of the auto debit date also.
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Dear Customer.

                                  As your issue pertains to HDFC Life, please email your query to [protected]@hdfclife.com for better assistance.

                                  -Preethi
                                  HDFC Bank Customer Assistance
                                  Dear Preethi.
                                  I send email to [protected]@hdfclife.com. No response from them
                                  S.Madhusudhanan's [Complaint's author] reply, Sep 21, 2020
                                  Why there is no response from your side.
                                  Helpful
                                  Found this helpful?
                                  2 Comments
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    A
                                    arjunmallappa
                                    Sep 10, 2020
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    Address: na
                                    Website: na

                                    It is regarding a personal loan (Id:[protected] my brother rakesh mallappa ramappa took few years back however he passed away on 13/09/2015 and we have submitted his death certificate as well into hdfc pune branch but still recovery agents coming to my home, please assist
                                    Aug 9, 2021
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Sep 10, 2020
                                    Updated by arjunmallappa
                                    Death certificate attached

                                    Verified Support
                                    Sep 10, 2020
                                    HDFC Bank Customer Care's response
                                    Dear customer,

                                    We are looking into your query and our official will contact you shortly. Request your co-operation and patience in the interim. Your association is greatly valued by the Bank and we will spare no efforts to resolve the matter quickly.

                                    -Nadia
                                    HDFC Bank Customer Assistance.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      S
                                      S Kukreja
                                      Sep 10, 2020
                                      Resolved
                                      Report
                                      Copy
                                      Resolved

                                      My credit card is not working from last 20 days and i am trying to contact customer care continuously, but every time customer care team put on hold my call and after 2 minutes they disconnect my call. I want to reissue my credit card. Thank you!!
                                      Aug 14, 2021
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Sep 16, 2020
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      Your HDFC Bank card ending 1544 has been blocked as lost basis your request. Accordingly, your card account details has been transferred to the new credit card ending 2244. Hence we request you to kindly use your new credit card ending with 2244 for further usage.

                                      -Nadia
                                      HDFC Bank Customer Assistance
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit