HDFC Bank Complaints & Reviews

Hi team,

This is regarding refund issues for my HDFC credit card. My credit card was permanently closed last year and I don't have that card with me anymore.

On 6th September, I made a transaction by mistake to my credit card(IMPS transfer) from my savings account because it was added as payee.

I tried to contact HDFC bank multiple times through customer care, emails, even sent post at the Chennai address.

Its been more than 2 weeks and the issue is not resolved. I am not a banking customer with HDFC and netbaking doesn't provide solution for such issues but customer care doesn't connect me to any person and sends me netbaking link for the same. I told them I don't have my credit card details, I can't login to netbanking but they don't listen and have disconnected my calls multiple times.

I contacted them via email, but no response from them, only one automated response.

Please help me get my refund.

Thanks and Regards
Disha Chhipa

Dear sir/madam,

I am unnecessarily charged with depository charges as below:
16 sep 2020 depository charges aug[protected] 16 sep 2020 885.00

I am seeking refunds for the depository charges

Hi team,

I have done shopping on Amazon India website for One Plus 7. I have made payment through my hdfc debit card and I was availing offer for 5 percent cashback for same transaction. But, till now I have not received my cashback amount. Can you please look into this. I tried to contact Amazon but they are saying this offer was from hdfc bank I need to contact hdfc bank. So can you guys please assist me.

My previous complaint no - Ref No. TW[protected]
Offer details - Get 5% cashback on a minimum purchase of Rs 2000 with HDFC Bank Debit Cards. Checkout with this item only to avail the offer.

Note - I have been informed that I will get cashback after 90 days but now its around year still I am not able to find the cash back amount under debit card redemption section.

Hi,

In my account amount 4741 mirevenue hold through hdfc. I couldn't understand why it's happening every time. My account type is salary account.there is no response form customer service

Dear sir,

I applied fastag from your website on the date of 31/08/2020 at that time you said that i get fastag within 7 working days on my registered address but till time i am not received fastag on my address after 17 days.

Customer id is [[protected]] and wallet id is [[protected]].

Fastag application no. - hfr01606922

How much time it's take to receive me fastag please confirm.

I want it as soon as possible so do the needful.

I also put all the details of my payment, my wallet id no., my customer id no. Etc.

Please find the attachment.

I had applied for ahdfc diners black credit via netbanking cards in september 2019.
At the time of application, there was a promotion offer on my net banking which said - "get lifetime free hdfc diners black credit card with smartpay registration at the time of application".
I had registered for smartpay at the time of application.
Later, i was informed that this smartpay offer is not applicable to diners black card. Whereas the offer was specifically for diners black card.
I wanted to confirm this on telephone and was thinking hdfc customer care would call me before issuing the credit card. But, i didn't got any calls and card was issued right away. And now i believe the conditions of the offer are being twisted to charge me annual fee, which is ethically wrong.
After reading this forum, i realised same has happened with a lot of people. This is wrong and hdfc bank should act on it and reverse these fraudulent annual/joining fee charged to customers.
In the screenshot, one can clearly see actual terms and conditions of the offer, which are not honoured by hdfc bank.

When i was taking this credit card bank informed me that if i register for smart pay with in 90 days of card setup date my card will become lifetime free
I did accordingly
Now they charged annual fee
After several email conversations they don't resolve my issue

Hi,

The hdfc bank has put a hold on my funds of rupees 7095.60 as mi revenue hold through gefu, account details is
Cust id : 51257398
Ifsc: hdfc0001997
Branch: koti branch
Account type: salary account
The customer service is not able to give any info on this.
First of all it's hard to reach customer service because it takes a a lot of time and the ivr options are very difficult and tricky to navigate, after all the effort the customer service is not helpful.

I had taken a sanchay par avantage policy, pilcy no. 22240412, from hdfc life, mg road branch, bangalore
I received the policy document on feb 10, 2020 and returned it on feb 17, 2020, well within the look-in period, since the policy details were different from what was explained to me by the advisor.
I had paid an amount of rs, 7, 27, 320 toward the policy and have even forwarded the bank statement to the advisor as proof of payment.
An amount of rs, 100320 has been refunded.
I have been following up with the advisor (Mr biswonath) and hdfc life support from the day i returned the policy, for the refund of my money.
It has been more than 7 months and hdfc life has not bothered to return the amount of rs. 627000
My repeated mails and calls to him have not been responded to.
I approached hdfc life due to the reputation it has built up in the market. This has been a very very bad experience.
I request help in getting an amount of rs 627000 to be refunded back to me immediately
Rgds, pradeep, [protected], [protected]@yahoo.com

Without my knowledge ₹1800 has been debited from my credit card for one assist, please deactivate and refund my amount as soon as possible.
Name: pratheepa roseline
Credit card: x2436
Relationship id :8363571
Email id: [protected]@gmail.com

Am being harassed for last 4-5 days by their so called experts/representatives just for one document. Every day a person calls up or a mail pops up saying that the address proof is still pending. This is inspite of the fact that the same has been provided multiple times, confirmed on mail as was asked on 12th sep and explained on call on daily basis. Every time it is said that we have taken note of it and you need not do anything but to my surprise and shock again a mail is received/ call is received repeating the same set of english commands and finally saying that our system is showing that your address proof document is missing.
This is utterly pathetic state of affairs. Better i would have gone to lic itself. Atleast i would make sure that none of my knows / contacts take any policy from hdfc.

Every day a person calls up or a mail pops up saying that the address proof is still pending. This is inspite of the fact that the same has been provided multiple times, confirmed on mail as was asked on 12th sep and explained on call on daily basis. Every time it is said that we have taken note of it and you need not do anything but to my surprise and shock again a mail is received/ call is received repeating the same set of english commands and finally saying that our system is showing that your address proof document is missing. This is utterly pathetic state of affairs. Better i would have gone to lic itself. Atleast i would make sure that none of my knows / contacts take any policy from hdfc.

Sir,
With reference to above settlement for hdfc credit card no.4014 xxxx xxxx 9632 due has been settled with hdfc bank dated 26.02.2020. Accordingly payment has been made of rs. 10500 till march, 20 and then after covid-19 situation came and lock down started, so due to covid-19 lockdown i am unable to pay any amount and after lock down, presently wanted to pay remaining settlement amount but concerns officers said no earlier settlement clause will be applicable because no payment being maid during lock down situation.

My request is that considering covid -19 situation, allow me to pay remaining settlement amount for closing the issue at earliest.

My account have been debited with inter-brn cash chg incl gst 110920-mir[protected] ref num: mir[protected] and another with brn cash txn chgs incl gst 110920-mir[protected] ref num: mir[protected]. Both transaction of rs354 each.

Cancellation of one assist membership
I am a hdfc bank credit card holder. My membership of one assist is getting renewed from 31-oct-2020 and more likely it is going to auto pay from credit card. I am not interested about this service and don't want this membership any more. So i want this membership to be cancelled before it gets renewed.

Hi, i have tata policy, with auto payment from hdfc bank account on 04-sep-2020 but i have turned auto payment off before 5 days, but on 4th sep request hit for payment as there was no enough balance then on 11th they have charged me 590/- rs, i have talked to customer care but got no solutions, i have paid tata installment too, please provide me refund of 590/rs

Dear sir

Sub : without any update debit rs118/- no one should be told me.

To day i have not rcv any information, debiting amount related, i have open my net banking see recent transactions 16-sep-2020 adhoc stmt chgs incl gst 11920-mir[protected] debit rs118/- so refund may money back this is salary ac.

Hdfc bank lakshmipuram branch no 5/87/90, main road
Lakshmipuram
Guntur-522007 ifsc - hdfc0000189
Ac no : [protected]
Ac holder name : shaik nuruddin.
Cell no : [protected]

Its been almost tow months i have raised complaint with customer care and still i am not getting any resolution

My fastag account got debited rs 420 wrongly for adjustment and now i am getting messages that my wallet balance is low. I have spoke to the customer care and raised a ticket i0064705. The customer care executive informed that this has been debited wrongly as all my toll expenses are already settled. Please add the money back to my account

I have book a bus ticket on mar 21 in smart buy and its cancelled some technical issue. I have a made payment through payzapp wallet

order ID:[protected]

and they send me one mail with regarding refund from smart buy .Details as follows
Refund amount: 235/-
Refund date: 30-Mar-20
RRN Number:[protected]

the payzapp team send me the mail like this with the details provided by smart buy,

We regret the inconvenience caused to you. However as discussed earlier, we have not received refund from the merchant towards the below mentioned transaction. Hence, we request you to get in touch with the merchant for further assistance.

they play a game from payzapp wallet to smart buy and vice versa

Recently i open an hdfc account and after someday they take a charge of rs 885 for issuing the debit card. As i read in net, hdfc doesn't take charge for issuing the debit card, but i don't know why they debit the money its pointless