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HDFC Bank Complaints & Reviews

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Updated: Mar 24, 2026
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HDFC Bank reviews & complaints page 338

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A
arun.tripathi1985
Sep 19, 2020
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Address: HDFC BANK LTD

Dear sir

Please note that hdfc bank ltd is continusouly harrasing my

Good self i. E. Mr. Arun tripathi for credit card non payments

From jan -20.

As my financial condition is not good due to world wide

Disease covid-19 impact. I have already explained this thing to

Bank representaives but repeatedly they are making me mentaly disturbed / pressure on me for interest as well as principal payments.

मुझे भारतीय न्याय व्यवस्था पे पुर्ण विश्वास ही की मेरे साथ न्याय होगा

Regards

Arun tripathi
HDFC Bank customer support has been notified about the posted complaint.
Dear Customer,

Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details along with the Caller Details. Please mention reference number TT[protected] for us to promptly respond to you via email.

-Bejoy
HDFC Bank Customer Assistance
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    A
    Anil Phulpagar
    Sep 19, 2020
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    Address: Mumbai , Karnataka, all india

    I have got atleast 4 calls since morning for personal loan offers from different numbers. Seems hdfc bank has strategy to harrass unknown people to an extent that they take a personal loan from them?
    Please stop them immediately as we understand telemarketers are just doing what they are paid to do but it has been very difficult to bear these untimely calls and are very disturbing. Do not want to abuse the caller but i think hdfc bank is lost its moral values so cant expect indian culture respectful response now
    Aug 12, 2021
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Sep 20, 2020
    HDFC Bank Customer Care's response
    Dear Customer,

    Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

    -Anay
    HDFC Bank Customer Assistance
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      M
      mangesh.darekar16
      Sep 19, 2020
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      Loan account number[protected]
      Hi team, i am selling flat located in ulwe. New buyer has submitted all requested documents month back to hdfc kopar khairane branch employee mr. Ravindra gunjal.
      I am not getting proper response from ravindra when doing followup even calling multiple times. He is telling that there is some token process & each day only 5 files are getting processed. Is it so? Such big company hdfc is doing manually loan processing in this digital time. Its been 1 month & who is
      Responsible for my loss of emi.
      Team expecting response that why hdfc is not technologically digital efficient to support customers.
      HDFC Bank customer support has been notified about the posted complaint.
      Sep 23, 2020
      Updated by mangesh.darekar16
      Hi Team, I have been asked to visit hdfc sea wood office today. There is blunder going, employee ravindra gunjal is debating with employee Raveena Gajinkar - regarding internal adjustment. It was internal adjustments as I was having home loan in same hdfc branch & same has been requested by new buyer.
      When I asked ravindra about not responding to my queries he is rudely denying and not providing authentic information. I have travelled from long distance but sitting in office for last 5 hours. I need complete investigation and response for above immature and un professional behavior from Mr. Ravindra Gunjal. I even recorded the discussion between ravindra, raveena which displays you have placed some freshers to in front of customers to fool.
      Let me know if you need any documents for investigating this issue.
      Also pls tell me how to escalate this issue.
      I have not received any response or acknowledge to above complaint.
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        K
        Kiwi00795
        Sep 19, 2020
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        Hi i have done a imps transaction, got a message of timeout :

        Update: your money transfer of inr 25, 200.00 on 18-09-20 timed out due to technical reason. (Imps ref no.[protected]. If this transaction is not done by you, call [protected]

        My money is not returned to me nor its credited to the beneficiary!!! What is this service? Imps is ment to be immediate.

        Reference number tw[protected]
        HDFC Bank customer support has been notified about the posted complaint.
        They have not contacted me yet and not action is taken
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          R
          Rini Grace
          Sep 19, 2020
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          Website: HDFC Netbanking

          I have transferred ₹5000 to my friends account using imps. Money got debited from my account but not credited to beneficiary account. And i have received a message saying that "
          Update: your money transfer of inr 5, 000.00 on 19-09-20 timed out due to technical reason. (Imps ref no. Xxx)". Will i get my money back? Or will it get credited to beneficiary account? Please respond asap.
          HDFC Bank customer support has been notified about the posted complaint.
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            J
            jaithun
            Sep 19, 2020
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            I paid my credit card instant loan one day later and the bank deducted the money twice. It is saying in the credit card statement that the amount is refunded but i havent received any. It's been one month and I'm unable to contact bank due to this covid-19 issues. Please resolve the issue and refund my money back.
            HDFC Bank customer support has been notified about the posted complaint.
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              N
              Nikhil Gangurde
              from Powai, Maharashtra
              Sep 19, 2020
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              Address: nashik

              I have bought laptop from my hdfc debit card with cashback offer in november. Even after 120 days i did nt receive any cashback please look into this.
              HDFC Bank customer support has been notified about the posted complaint.
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                Kushal Kumar Prasad
                Sep 18, 2020
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                I visited Hdfc branch Madhepura, Bihar for zero balance salary account but they opened normal saving account. This was not suppose to happened. I have requested them to do correction but since last 10 days, they are not resolving the same. I am totally disappointed. Every time I visit, they make some excuse.
                HDFC Bank customer support has been notified about the posted complaint.
                Dear Customer,

                Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share with us your complete concern along with the required details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                -Anay
                HDFC Bank Customer Assistance
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                  R
                  ryancooper2627
                  Sep 18, 2020
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                  My hdfc salary account showing -29.50 in the balance, checked the transaction but there is no debited amount.

                  Amount on hold - 29.50 held by hdfc bank - mirevenue hold through gefu.

                  For what reason they are holding this amount? There is no notification at all for this fund held by hdfc.
                  HDFC Bank customer support has been notified about the posted complaint.
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                    S
                    Shruti Madan
                    Sep 18, 2020
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                    Dear sir,
                    I was approached by person in capacity as hdfc rm and he refered my old policy in 2011 which had only 2 premium paid. He said he will get the premature closure and payout to me. Then in mar 2019, i paid rs 90000 premium in two succession and a new policy was issued for second rs 90000. All medical etc was done. He said i need to deposit rs 500000 totoal and the procedure is to open a new policy as i already have existing policy in hdfc super. I then paid rs 90000 more in indi first life where by post medical he has said these will be merged in november with portability and noc from irdai will be taken to give me premature closure proceeds at rs 810000. I have recorded his statement. However there was a call from the hdfc back office (Not sure if true) but repreented as such asking to open an account to share the proceeds and pay rs 1 lac commission as agent commission.

                    At this call, i was quite sure i have been duped and went to the centre to find out. The officer there confirmed no portability in these policies and this is agent fraud.

                    I request investigation and reversal of funds for fraud.
                    HDFC Bank customer support has been notified about the posted complaint.
                    Sep 18, 2020
                    Updated by Shruti Madan
                    The person I am complaining is Nitin Rastogi (mobile [protected]) misrepresenting as HDFC employee in back office and claiming to port the policies he has missold me with NoC for closure in Nov. I am stuck now with 3 policies (2 in HDFC Life Super) and request redressal of grievance with refund of amount duped (Rs 99000).

                    Please take action against him and support me . I am bonafide premium customer of HDFC for last 15 years.

                    Kind regards
                    Shruti
                    Hi, to address any unresolved concern of policyholder kindly inform the policyholder to write to us at [protected]@hdfclife.com from registered email id.
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                      VIRAJ SAGBHOR
                      Sep 18, 2020
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                      Address: 6, radhakrishna residency,m.p deore road,, Rameshwer nagar, gangapur road,, Gautami bunglow

                      I had a purchase a laptop from reliance digital nashik, in december and i still haven't received a cashback of 10%
                      HDFC Bank customer support has been notified about the posted complaint.
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                        Gunta Mounika
                        Sep 18, 2020
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                        I tried to book a ticket on 16sept 2020 through irctc. The amount got deducted from my account but the transaction was failed. I did not receive any refund message from the irctc and also did not receive my amount back from hdfc bank. Please try to resolve this issue ASAP.
                        HDFC Bank customer support has been notified about the posted complaint.
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                          G
                          girishadd
                          Sep 18, 2020
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                          Dear sir

                          This is Girish s my credit card no is : [protected]
                          now these days i am getting calls from colection agency

                          credit card no is : [protected]
                          mail id : [protected]@gmail.com

                          -
                          So Dear HDFC Bank,

                          I am approving the above details myself as i am the victim of taking pcredit card and not paying the further dues after covid 19 pandemic

                          Summary: As i already stated that I paid the 1 lack rupee as a interest (i was paying minimum due) to HDFC Bank and still there is 1.30 lack rupee(including moratorium interest) left for paying out to HDFC Bank, , , So i noticed from few last months that the HDFC Bank collection agents started harrasing me...That is very natural i do not have any complaints regarding this from HDFC bank.

                          Reason for not paying out my installments: Dear HDFC Bank, I am a victim of recent recession, as when i was working in a good company then i have taken credit card from HDFC Bank and as when recession comes then after that I was lay off from work and this leads to the non payment due to the non availability of my saving account balances.
                          and after that i was tried for a job for two months but i could not find that Most worst Recession Period that we faced all indians.

                          But unfortunately after trying some time i was met to a severe accident
                          i am job less i want to come out from debt trap need to lead good life. please provide me settlement my family member are there to support me to come out from debt trap

                          So I requested to you Dear HDFC Bank Please show your mercy on me and please call me and please settle my loan account as soon as possible as one time settlement.

                          I will be very oblige if you can decide a medium settlement amount for my Credit card...

                          Thank You HDFC Bank...
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Sep 19, 2020
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          We request you to contact our Debt manager at[protected]/67268002. Alternatively, please feel free to write to us at: PriorityRedressalRPM.[protected]@hdfcbank.com, we shall assist you.

                          -Nadia
                          HDFC Bank Customer Assistance
                          Sep 23, 2020
                          Updated by girishadd
                          please mail debt manger phone no to mail id
                          my mail is : [protected]@gmail.com
                          Sep 28, 2020
                          Updated by girishadd
                          DEAR SIR? MADAM I AM NOT GETTING ANY RESPONSE FROM HDFC EMPLOYEE PLESE LOOK INTO MY CASE I HVAE SUFFRING FROM THIS ISSUE

                          MAIL OR CONTACT ME REGARDING THIS ISSUE PLESE SIR I HAVE ALREDY INFORMED ABOUT MY SITUATION
                          dear sir i request you that i am suffering from covid now and i am fighting this disease for a long time the work which i had is also stopped due to illness i don't have money to give you that i give your amy So I request you to give me a few days' time and do some settlement and take rupees and cast me to give no duge, that is, I am asking this money on loan from someone, I am in the condition of my death, that's why before I die I can't hurt my family
                          My credits card number is[protected]
                          My mobile number is [protected]
                          My email [protected]@gmail.com
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                            D
                            Disha Chhipa
                            Sep 18, 2020
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                            Resolved

                            Hi team,

                            This is regarding refund issues for my HDFC credit card. My credit card was permanently closed last year and I don't have that card with me anymore.

                            On 6th September, I made a transaction by mistake to my credit card(IMPS transfer) from my savings account because it was added as payee.

                            I tried to contact HDFC bank multiple times through customer care, emails, even sent post at the Chennai address.

                            Its been more than 2 weeks and the issue is not resolved. I am not a banking customer with HDFC and netbaking doesn't provide solution for such issues but customer care doesn't connect me to any person and sends me netbaking link for the same. I told them I don't have my credit card details, I can't login to netbanking but they don't listen and have disconnected my calls multiple times.

                            I contacted them via email, but no response from them, only one automated response.

                            Please help me get my refund.

                            Thanks and Regards
                            Disha Chhipa
                            Aug 8, 2021
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Sep 18, 2020
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the card details along with the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.

                            -Bejoy
                            HDFC Bank Customer Assistance
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                              S
                              sansai2006
                              from Hyderabad, Telangana
                              Sep 18, 2020
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                              Dear sir/madam,

                              I am unnecessarily charged with depository charges as below:
                              16 sep 2020 depository charges aug[protected] 16 sep 2020 885.00

                              I am seeking refunds for the depository charges
                              HDFC Bank customer support has been notified about the posted complaint.
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                                S
                                Sumit S. Thakur
                                Sep 18, 2020
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                                Hi team,

                                I have done shopping on Amazon India website for One Plus 7. I have made payment through my hdfc debit card and I was availing offer for 5 percent cashback for same transaction. But, till now I have not received my cashback amount. Can you please look into this. I tried to contact Amazon but they are saying this offer was from hdfc bank I need to contact hdfc bank. So can you guys please assist me.

                                My previous complaint no - Ref No. TW[protected]
                                Offer details - Get 5% cashback on a minimum purchase of Rs 2000 with HDFC Bank Debit Cards. Checkout with this item only to avail the offer.

                                Note - I have been informed that I will get cashback after 90 days but now its around year still I am not able to find the cash back amount under debit card redemption section.
                                Aug 13, 2021
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Sep 18, 2020
                                Updated by Sumit S. Thakur
                                Offer details screenshot

                                Sep 18, 2020
                                Updated by Sumit S. Thakur
                                Mail communication with hdfc bank

                                Verified Support
                                Sep 19, 2020
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                We regret any inconvenience you may have faced. Request you to write us using the URL https://bit.ly/32H3krk with your account number, Complete offer details, date & amount of transaction, and the reference id TT[protected]. A bank representative shall contact you as soon as we receive this information.

                                We would also like to caution you against posting sensitive information such as your Account number / Mobile number on a public forum.

                                -Nadia
                                HDFC Bank Customer Assistance
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                                  Keerti Mano
                                  Sep 18, 2020
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                                  Hi,

                                  In my account amount 4741 mirevenue hold through hdfc. I couldn't understand why it's happening every time. My account type is salary account.there is no response form customer service
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    R
                                    Ravimakwana143
                                    Sep 17, 2020
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                                    Dear sir,

                                    I applied fastag from your website on the date of 31/08/2020 at that time you said that i get fastag within 7 working days on my registered address but till time i am not received fastag on my address after 17 days.

                                    Customer id is [[protected]] and wallet id is [[protected]].

                                    Fastag application no. - hfr01606922

                                    How much time it's take to receive me fastag please confirm.

                                    I want it as soon as possible so do the needful.

                                    I also put all the details of my payment, my wallet id no., my customer id no. Etc.

                                    Please find the attachment.
                                    Aug 7, 2021
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Sep 18, 2020
                                    Updated by Ravimakwana143
                                    I also mail this complain to fastag.[protected]@insolutionsglobal.com and also many more time complain through call center [protected] but no one can answer me properly. All the call center executive wants to end the call as soon as possible.
                                    Dear Customer,

                                    We understand that you have also raised your concerns at HDFC Bank Support[protected] and you will receive a response from them to your e-mail ID.

                                    Due to the prescribed protocols to curb the spread of COVID19, we are operating with limited staff. Under the circumstances, there may be a delay in our response. Please bear with us. In case of any urgent queries or requests you may also use our NetBanking and Mobile Banking services. We will respond to you in 5 working days.

                                    -Nadia
                                    HDFC Bank Customer Assistance
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                                      Prnaay
                                      Sep 17, 2020
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                                      I had applied for ahdfc diners black credit via netbanking cards in september 2019.
                                      At the time of application, there was a promotion offer on my net banking which said - "get lifetime free hdfc diners black credit card with smartpay registration at the time of application".
                                      I had registered for smartpay at the time of application.
                                      Later, i was informed that this smartpay offer is not applicable to diners black card. Whereas the offer was specifically for diners black card.
                                      I wanted to confirm this on telephone and was thinking hdfc customer care would call me before issuing the credit card. But, i didn't got any calls and card was issued right away. And now i believe the conditions of the offer are being twisted to charge me annual fee, which is ethically wrong.
                                      After reading this forum, i realised same has happened with a lot of people. This is wrong and hdfc bank should act on it and reverse these fraudulent annual/joining fee charged to customers.
                                      In the screenshot, one can clearly see actual terms and conditions of the offer, which are not honoured by hdfc bank.
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Oct 22, 2020
                                      Updated by Prnaay
                                      No response from HDFC.
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                                        dhayapule
                                        Sep 17, 2020
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                                        When i was taking this credit card bank informed me that if i register for smart pay with in 90 days of card setup date my card will become lifetime free
                                        I did accordingly
                                        Now they charged annual fee
                                        After several email conversations they don't resolve my issue
                                        HDFC Bank customer support has been notified about the posted complaint.
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