| Address: HDFC HALWASIYA LUCKNOW |
Dear sir,
I, ravindra kumar an employee in dept. O[censored]p secondary education, i have barrowed car loan from your bank on 3 december 2019 for purchasing a baleno car from nexa alambagh lucknow, i have completed all the formality instructed by your bank officer. My problem started since repayment of loan emi, i have given signed check to your bank officer to repay loan emi, i have waited for the deduction of emi but there was not any response but a call to pay emi through my way in the a/c -[protected] ifce code - hdfc0000078 branch hazaratganj lucknow since then, i am paying regularly but at every month bank employee are disturbing me, not only they send me letter but also imposed late fee, according to instruction of bank executives, i have given my verified sign from my bank, where credited my salary but your bank is neither updating car loan a/c nor giving me information about rest of amount, not only so much but also calling thrice or four time to pay my emi instead of already paid. I am fed up with this situation, it is a kind of mental harassment. Plz do something otherwise i need to take some legal action.
This is for you kind information & necessary action please.
Thanking you.
The details are given below :-
Name :- ravindra kumar
Loan agreement no[protected]
Address –c 2241 near meena bakery rajajajipuram
Lucknow
Mobile no-[protected]
Aug 9, 2021
Complaint marked as Resolved
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Sep 15, 2020
HDFC Bank Customer Care's response Dear Customer,
We have shared the details of your query with the concerned team who would get in touch with you. We request your patience and support under these unprecedented circumstances.
-Nadia
HDFC Bank Customer Assistance
I got the email with above message . It means HDFC has no obligations to get back to the CUSTOMER on time however they can expect that their CUSTOMERs pay their EMI on time. It clearly shows how unethically HDFC Operations is. Really ###