HDFC Bank Complaints & Reviews

I Have a Salary Account In HDFC Bank As Follows
AC No. [protected]
Bank has Put An Amount In Hold - 578 Rs
I Enquired In Bajaj Finance Regarding My Emi Structure As I Have Paid EMI Advance, They Are Telling To Contact Bank Regarding This,
This Is Very Shocking As I Paid Advance EMI Though I Had Been Penalized,
I Want Full Refund Of This Hold Amount In My Account

My credit card number [protected] associated with account number [protected] got expired in the month of July 2020. Before my net banking for credit card got frozen I have cleared all my dues and recently when I tried to get my card renew, I got to know that I have an outstanding of Rs. 685 with some fine which makes a total of Rs. 1917. I would like to request to waive off this find and charge me on the outstanding amount which I am not sure why was it incurred to me for card yearly charges as my card was expiring. Still I am willing to pay this charge however please waive off the fine as I was not informed about the charge in first place. My net banking was frozen and I am not having any option to pay the charges on my already expired credit card. Also my registered contact number is changed and I didn't get any notification for the same. Please hold this amount and let me know how to process this payment.

I tried to reach customer service several times in past few month however due to COVID I was not able to reach you people. I have initiated mail with bank and even after multiple follow ups I did not receive any reply from their side.

As i was told to take a CREDIT CARD from HDFC Bank & i was told that this CREDIT CARD is lifetime free for you. i told him that no CREDIT CARD or DEBIT CARD is ever free for anyone. he has a charge so how can it be free?? he say sir your bank account transaction is good, so you are giving us free. the first year did not incur any fees and i only transacted 1200 rs. if there is an auto debit in my card, then it was cut the following month only. but now[protected] have a tranasaction of rs 2950 on my CARD.. when i saw the statement, it was written there CARD Membership FEE - 2500+400 = 2900 but More Lies in Lies.. 2950. When i called, he said that this card id not lifetime free after 1 year your charges will be charged.. speaking of this sentence he suddenly disconnected the PHONE..you people do not listen to us and disconnect our phone.. we do not give you money for this.. "Sitting in Customer Care means listening to people and not disconnecting the phone"

I am not going to deposit a single ruppee.. I also have two savings account in your FRAUD BANK.. i am going to close them in your bank too.. CHEATERS STAY THEM AWAY..

Online Vodafone post paid bill payment HDFC bank is charging Rs.11.82 per transaction for Netbanking payment. No other private or government bank in India charge like this. This must be stopped immediately.

Dear sir

My name is H H Kishore Singh . And i am using HDFC Credit card from last two years. I am asking the last four months to convert my outstanding amount to EMI. But there is no response from customer care people. Finally I was blocked by card.

Please cooperate with me and convert my hdfc card outstanding amount to EMI.

Thanking you sir/madam

My card number is [protected]
01/21 expiry date.

Hi, I am kanak I just have been charged rupees 885 listed as annual fees for debit card.
I had no information about this when the card was issued. No details of this annual fees given by the bank. It’s a huge amount for me. I want this fees refund and do not want any extra service which requires this huge charge of 885.
Please refund the fee because there is no any charge mention by bank Or rbi which is 885 rs.

Sir/Ma'am with due respect I would like to state that my father recharged a wrong number through payzapp..And he doesn't even remember the number he did which is why I can't contact the person whose number got recharged..and In the transaction slip also it isn't mentioned which number was recharged...I made a recharge of 100 rupees..Please cancel the transaction and refund my money..I'll be very grateful to you..For all the details please email me on this- [protected]@gmail.com ..MY name is Sneha Chaudhary..I will be waiting for your response to this..as soon as I get your response I'll forward you the slip..Thank you In advance.

I have made HDFC credit card payment on 4th of December through my HDFC account. However, after I made the payment, they have blocked my account for suspicious transaction. I haven't complained of any suspicious transaction to the bank. It was a genuine payment which was made against the credit card. I have been running around the HDFC branch near my house since a week and no response from them and I have raised multiple complaints against the problem no response either from the customer care. I can neither access my net banking nor transact through my account since a week which has made my life miserable. How can I live without my main account without transacting for daily needs. Issue needs to resolved by the Bank as soon as possible.

I applied for Fastag and it was approved on 29th December, 2019.
I still haven't received the Fastag. I tried calling the customer care and no one is answering it.
I have attached the email I received below:

Thank you for the details! Your application has been received. Your application reference no. is HR[protected]

Our representative will get in touch with you soon.

You will receive your FASTag in the next 7 working days. Contact [protected] for queries.

Thank you.

I ordered shoes on tata cliq and returned due to size issue then its been a month and yet i haven't received refund and tata cliq claims that they refunded my money to bank with reference no and no amount is reflecting in my hdfc bank account

I opened a savings account in August'2020, at Vaishali nagar branch, Jaipur. The employee (Vaibhav Sharma) firstly said that no amount will be charged but Rs 590 were debited from my account. Even then, Mr Vaibhav said that he will initiate the refund but it's been 4 months almost, but he is giving excuses continuously. Now, he has also stopped picking up my phone. This is not fair at all and this type of service is not at all acceptable.

Rs. 590 were charged from my account for reason ACH Debit return charges. I would like to know the reason.

I have pay the 10910 Rs bill respectively using my HDFC credit card.
After that, I have checked my HDFC credit card account information, I am shocked because HDFC credit card system is converted to EMI with ROI 20 % as an aggregator EMI-OFFUS without inform me.

Why HDFC bank is doing this type of hidden cheating with me ?

I need my answer as soon as possible.

I received an invite for Preferred banking via email, so I thought that might be I'm an valuable customer that's why I received that invitation. I was very excited and curious to know about the Preferred banking.

I called up on HDFC customer care to enquire about the Preferred banking program but that agent "ANISHA" was not much about Preferred banking. Inspite of providing me info about Preferred banking she was trying to insisting me to upgrade my credit card.

At that time she was very pushy to upgrade my credit card from Business Regalia first to Business Regalia, so I upgraded my credit card over the same call.

When I received my upgraded credit card, I got shocked to know that earlier upgradation my Reward Point was 981 and after upgrading my card I got only 189 Reward Point.

Again I called up on customer care number and asked them why my points have been deducted, so the agent advised me this is the procedure of credit card upgradation. I informed her that I was not aware about that and agent ANISHA also did not inform me for this.

I did so much follow-ups and had word with the SME team also but they told me they are helpless, they can't do anything with rewards points now. Seems that they were not willing to give any positive response on this.

Dude why agent ANISHA didn't advised me about the deduction of my Reward Points. It's not my fault, if I was aware about the deduction of Rewards points then, first I would prefer to exhauste my reward points then would have upgraded my credit card.

Please look into this matter and do the needful. I need my reward points back, which HDFC looted from me without informing me.

Hi,
My name is Nabajyoti, I am facing issue to reset my HDFC Netbanking password. I write to HDFC customer care but not getting any resolutions. Hence I am requesting to support me in this issue. I am facing serious trouble as currently I in abroad.

Issue: HDFC Netbanking password expire need to reset online.

HDFC provide below 2 options to reset netbanking password online.
1. OPT in registered mobile + debit card detail.
2. OTP in registered mobile + OTP in registered email.

I have to use option 2. I am getting OTP in phone but OTP in email never received.

I contact customer care in email they replied that my email is configured correctly. So problem is I received all promotional email and my statement in the same email from HDFC but not the OTP.

I need help on this issue as I am current in serious trouble and will need to reset password only with this method.

Appreciate your support .

Regards,
Nabajyoti
[protected]@live.com

HDFC PRUDENCE FUND (DIVIDEND) BALANCE FUND. They lured me in taking most of my retirement investments, promising 1% dividend per month. They paid initially, till Covid started.
When market fell during Covid, they cut the dividend by around 40%. Fair enough.
Now market has recovered, going beyond the preCovid levels. But dividend remains the same!! THIS IS CHEATING.
PLEASE REINSTATE THE DIVIDEND.

Offus EMI, print Nb: 09.[protected](ref# 09999999981212009065666) pls alive it

Hi
There was order canceled on 1st dec, The order was placed in Myntra.com
It was paid through UPI.
The Money was supposed to reflect instantly.
I still waited for 10 days .
Even now the money isn't reflecting in my account

I bought iphone 7 worth 31500 from FUTUREWORLD chennai on 18/06/2020.
As per the offer i was supposed to get a cashback of amount 1500 within 120days as i paid the amount using HDFC debit card.

Its been more than the given time period and still haven’t received the cashback. Tried contacting the customer support team but unable to reach because limited number of agents available due to lockdown.
Look into it, this is very frustrating and not a good customer service.

Thanks,
BANU PRAKASH K

Branch not inform me that salary account converted to saving account with out informing me and balance go to negative and i am not in that situation to bear it these second time iam complaining my problem have not resolve