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HDFC Bank Complaints & Reviews

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Updated: Feb 20, 2026
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K
Kehs
Feb 24, 2023
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Please remove hold from my account number asap!!!
Ac no - [protected]
Regards
Abhishek Singh Rajput
HDFC Bank customer support has been notified about the posted complaint.
Dear Customer,

We sincerely regret the inconvenience caused. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance
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    F
    FarroPrem
    from Bhiwandi, Maharashtra
    Feb 24, 2023
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    Personal Loan Disbursement Hold

    Address: SANDOZ HOUSE WORLI MUMBAI

    I Had Applied For Personal Loan In HDFC Bank.
    Below Are Details,
    Application Details : 09/02/2023 03:00 PM.
    Loan No. :[protected].
    Loan Amount Approved :- Rs.5, 61, 500.
    Loan Tenure :- 60 Months.
    ROI :- 14.75%.
    They Had Hold My Disbursement Just Bcoz Of Form 16.
    My Company Is Not Providing Me Form 16.
    Instead Of That My HR Had Given The EMPLOYEE CONFIRMATION ON MAIL, Attached...
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    A
    Abhishekaman99
    from Gorakhpur, Uttar Pradesh
    Feb 23, 2023
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    Hi sir/maam,
    I have made a payment of amount 1000/- on 15 Feb 2023 using phonepe upi. Unfortunately the transaction got failed and amount deducted from my account. I have complaint phonepe about this. Now, they have mentioned it's from the bank end.
    Transaction Details:
    Transaction ID: T2302150014025526788541
    UTR:[protected]

    Kindly refund cause it's already a delay.

    Thank you!
    HDFC Bank customer support has been notified about the posted complaint.
    Dear Customer,

    We sincerely regret the inconvenience caused. Please click on https://bit.ly/2Lzhyn3 and share your complete concern along with the transaction details. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

    -Anay
    HDFC Bank Customer Assistance
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      A
      ArchanaAP
      from Pune, Maharashtra
      Feb 23, 2023
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      My Complaint is not resolved and it is just marked as Resolved. These are not genuine people. They did not even contact me and resolved it without solving.
      HDFC Bank customer support has been notified about the posted complaint.
      Dear Customer,

      We sincerely regret the inconvenience caused. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

      -Anay
      HDFC Bank Customer Assistance
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        K
        Kishor7
        from Nandurbar, Maharashtra
        Feb 22, 2023
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        Address: Nandurbar

        Dear team,

        I am Kishor Patil. I recently did a electricity bill payment of Rs. 967.6 through bdgpay.[protected]@hdfcbank online payment mode on 11/02/2023 which was supposedly credited to Maharashtra State Electricity Distribution Company Limited, Nandurbar district, Maharashtra.

        The affromentioned amount of Rs. 967.6 was already debited from my SBI bank account with UPI transaction id T2302111106519884115259 (PhonePe app) and credited to bdgpay.[protected]@hdfcbank.

        However, the actual payment receiving authority, Maharashtra State Electricity Distribution Company Limited, Nandurbar district, Maharashtra did not get credited or received the bill payment amonut as I was told by the authority abount yet pending status of electricity bill.

        Please look into this matter and resolve my pending payment status.

        Thank you
        HDFC Bank customer support has been notified about the posted complaint.
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          M
          Mr.KarthiM
          Feb 22, 2023
          Resolved
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          Resolved

          Address: Erode

          This is in reference to the transaction made in my account under the header of depository charges without any prior information by the hdfc bank.

          Kindly be informed that an amount of Rs.885.00/- was deducted from my salary account on 21st February 2023 under the name of Depository charges.

          Initially when I did not have demat account they forced us to create one without intimating us that they are going to charge annual fees and I've gone to the branch itself month before to know about some clarifications earlier from customer care and I also speak him deny of this service. Now all of a sudden they have charged Rs.885.00/- without even sending a single message or even after took my money they've semt nithing. This is very bad and disappointing. And i have never used the demat account till now. All actions were done by the account managers. If i call the customer care they will not have answers. Also in branch itself there were no support from whom working specially for this demat details which a worst thing. And they will not communicate that they are charging. When I ask them about my money back they say like it's not possible even I've not even used that account and also which is just took money for a year to come.

          Please do the needful as earliest.
          Mar 1, 2023
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Feb 25, 2023
          HDFC Bank Customer Care's response
          Dear Customer,

          We sincerely regret the inconvenience caused. Please click on https://bit.ly/2Lzhyn3 and share your complete concern along with the details of the charges. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

          -Anay
          HDFC Bank Customer Assistance
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            B
            bhavnaverma
            from Delhi, Delhi
            Feb 22, 2023
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            Hello sir

            Please send me a copy of the "no objection certificate" for the settlement that was done on my hdfc bank credit card no. [protected] .

            I would also request you to please clear my name from cibil as the settlement was successfully closed before the the end date.

            My details are mentioned below.
            Name : BHAVNA VERMA
            Registered mobile number: +91-[protected]
            Contact number: +91-[protected]
            Mail : V.[protected]@GMAIL.COM
            Pan number : AYXPV4437D

            Please do the needful on priority.
            HDFC Bank customer support has been notified about the posted complaint.
            Dear Customer,

            We sincerely regret the inconvenience caused. Please click on https://bit.ly/2Lzhyn3 and share your complete concern along with the credit card details. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

            -Anay
            HDFC Bank Customer Assistance
            bhavnaverma's [Complaint's author] reply, Mar 15, 2023
            I am unable to do that, as I don't have any reference complaint number, and in the link you provided I could not find the suitable choices, while the case is related to my credit card settlement, I have already paid Rs. 32000 against Rs. 40000, but received no NOC from the bank.

            I need the NOC against my settlement letter and the payment which I did against the same.

            Thanks!
            Bhavan verma
            +91-9354007179
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              M
              meetk
              Feb 21, 2023
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              Address: Sco-8, Aneja tower, Ranjit Avenue B -block, amritsar

              On 31st January, 2023 I opened hdfc savings account which customer id is[protected] on the name of Manmeet Kaur and till now I haven't received my welcome kit. Seriously it's too annoying very bad service. I will not recommend other to open account from hdfc bank.
              HDFC Bank customer support has been notified about the posted complaint.
              Dear Customer,

              We sincerely regret the inconvenience caused. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

              -Anay
              HDFC Bank Customer Assistance
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                T
                Taranjeet kaur saluja
                from Vadodara, Gujarat
                Feb 21, 2023
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                Hg incl gst 300123-mir[protected]

                Amount got deducted by this name
                HDFC Bank customer support has been notified about the posted complaint.
                Dear Customer,

                Thanks for connecting with us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to submit the complete concern along with the transaction details for further assistance. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                -Anay
                HDFC Bank Customer Assistance
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                  M
                  Mini r
                  Feb 21, 2023
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                  20th my emi was booked and I wanted to pre-close it the same day. The hdfc employees denied pre-closeing it and they asked me to pay a intrest of 1, 071rs. Just for one day. SERIOUS ACTION TO BE UNDERTAKEN

                  Loan No. 32055
                  HDFC Bank customer support has been notified about the posted complaint.
                  Dear Customer,

                  We sincerely regret the inconvenience caused. We request you to write to us from your registered e-mail ID at https://leads.hdfcbank.com/applications/webforms/apply/MoneyPlus_Benefits_SM_Com... and share your concern along with correct loan account number for further assistance. Please mention reference number TT[protected] along with the requested details for us to help you with the solution. Once you receive the auto generated acknowledgment, please forward/attach the screenshot.

                  -Ajay, Service Manager
                  HDFC Bank Customer Assistance
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                    R
                    Rahimul sk
                    from Delhi, Delhi
                    Feb 20, 2023
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                    Address: Saltlake

                    Hi Team,
                    Why overcharged to my credit card even though no due yet
                    Please take corrective action and close all
                    IGST-VPS[protected]RATE 18.0 -27 (Ref# 09999999980117004893155)
                    117.41
                    18/01/2023
                    OFFUS EMI, PROCNG FEE, [protected] (Ref# 09999999980118004490018)
                    199.00
                    18/01/2023
                    IGST-VPS[protected]RATE 18.0 -27 (Ref# 09999999980118004490018)
                    35.82
                    17/02/2023
                    OFFUS EMI, PRIN NB:03, [protected] (Ref# 09999999980217004896313)
                    10, 306.37
                    17/02/2023
                    OFFUS EMI, PRIN NB:01, [protected] (Ref# 09999999980217004896339)
                    3, 402.71
                    17/02/2023
                    OFFUS EMI, INT NBR:03, [protected] (Ref# 09999999980217004896321)
                    525.06
                    17/02/2023
                    OFFUS EMI, INT NBR:01, [protected] (Ref# 09999999980217004896347)

                    Regards
                    Rahimul
                    HDFC Bank customer support has been notified about the posted complaint.
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                      R
                      Rahimul sk
                      from Delhi, Delhi
                      Feb 20, 2023
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                      HDFC credit card over charges

                      Address: Saltlake

                      Hi Team,

                      Why over charges to my credit card even though no due till now.
                      Why not mentioned this details at the time of EMI.
                      Please take corrective action or else close EMI in one slot.

                      IGST-VPS[protected]RATE 18.0 -27 (Ref# 09999999980117004893155)
                      117.41
                      18/01/2023
                      OFFUS EMI, PROCNG FEE, [protected] (Ref# 09999999980118004490018)
                      199.00
                      18/01/2023
                      IGST-VPS[protected]RATE...
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                      S
                      from Mumbai, Maharashtra
                      Feb 20, 2023
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                      Hi I received call on 10th Feb regarding Job in HDFC and asked to share documents. So I shared. But after that she was not responding and just reading msgs n today as I told complaint done, then she started replying as yes n ok. So I request to take serious action as worried about for my documents. Her whatsapp num +[protected]..
                      HDFC Bank customer support has been notified about the posted complaint.
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                        I have submitted request multiple times to update mailing address by uploading aadharcard or driving license however bank rejected request multiple times without any reason...
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                        P
                        Poonam__Tiwari
                        Feb 19, 2023
                        Resolved
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                        Resolved

                        Dear Sir/Madam,

                        I am writing to express my deep dissatisfaction with the services provided by your bank. I opened an account in HDFC on 19th December 2022 and submitted all my identification documents for KYC in person at the nearest HDFC branch. However, I have faced a series of issues since then.

                        Firstly, the welcome kit that was dispatched from HDFC never reached me. When I went to the nearest branch to get the process reinitiated, I was given assurances that the matter would be resolved. However, despite visiting multiple branches, I have not received any help, and my account remains blocked even after 3 months.

                        I am also deeply concerned that I have been charged ₹575 without any explanation. Due to the account being blocked, I am unable to find out the reason for this deduction.

                        I want to stress that I submitted all my original identification documents and have taken every necessary step to ensure that my account is active. However, due to the lack of support from your team, I have been left with no choice but to lodge this complaint.

                        I request you to refund my deposited amount of ₹10, 000 and the amount deducted without any explanation of ₹575. I also wish to state that I do not wish to continue banking with HDFC and request you to close my account.

                        I urge you to take immediate action and resolve this matter as soon as possible. Please respond to this complaint at the earliest.
                        Mar 27, 2023
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Feb 20, 2023
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        Thanks for connecting with us. We are happy to help. Click on http://bit.ly/2Lzhyn3 to submit the complete concern along with the necessary details for further assistance. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                        -Anay
                        HDFC Bank Customer Assistance
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                          N
                          Feb 19, 2023
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                          Address: Jasola vihar new delhi 110025

                          I am nitesh kumar sinha, my account has been blocked without any reason, more over i didn't get any intimation, message, form bank or courier department and form three days asking unblocked the account but till now my account has been not activated and they are not even taken any action on this. While you are blocking don't you have any responsibility to intimate the customer or else any message. While opening an account you people address everything from customer. One of the worst service form hdfc bank. Review the issue and resolve as soon as possible
                          I all ready visited the nearest branch (jasola vihar new delhi) multiple times but haven’t got any resolution yet. I can’t wait for even a single day now, kindly activate or close my account.
                          Nitesh kumar sinha
                          Ifsc hdfc0000923
                          HDFC Bank customer support has been notified about the posted complaint.
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                            A
                            ayushg1994
                            from Delhi, Delhi
                            Feb 16, 2023
                            Resolved
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                            Resolved

                            HDFC Bank does not report the Credit Card limit to CIBIL authorities. In absence of this CIBIL uses Sanctioned Amount for calculating Credit utilization. As per HDFC bank, Sanctioned Amount is the max amount you have ever spent on your HDFC card. Which may be way below your credit limit.

                            This is highly impacting my credit card limit.

                            I got an HDFC credit card with a limit of Rs 8, 22, 000 lakhs.
                            The max I have ever used on my credit card is around Rs 2.25 Lacs which HDFC reported to CIBIL as Sanctioned Amount.

                            Now if I consume Rs 125000 in any month and since HDFC has not reported my Credit Limit, CIBIL uses the Sanction Amount to compute my credit utilization ratio which provides a very wrong value.

                            Utilisation ratio as per CIBIL = 125000 * 100 / 225000 = 56%
                            Actual Utilisation ratio = 125000 * 100 / 822000 = 15%

                            Have checked with other banks and noticed most of them report the Credit Limit to CIBIL which allows CIBIL to compute utilization correctly.

                            This policy of HDFC is highly impacting my CIBIL Score
                            Mar 30, 2023
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Feb 18, 2023
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                            -Anay, Service Manager
                            HDFC Bank Customer Assistance
                            Dear Customer,

                            At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                            -Anay, Service Manager
                            HDFC Bank Customer Assistance
                            ayushg1994's [Complaint's author] reply, Feb 18, 2023
                            I am not able to see the reference number in your comment. It is showing as `TT[protected] `
                            Dear Customer,

                            At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the last four digits of your credit card number for us to help you with the solution.

                            -Manoj, Service Manager
                            HDFC Bank Customer Assistance
                            ayushg1994's [Complaint's author] reply, Feb 17, 2023
                            I am not able to see the reference number in your comment. It is showing as `TT[protected] `
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                              D
                              Deblina Bhattacharhee
                              Feb 16, 2023
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                              Address: India

                              I have registered in HDFC website for "DO NOT CALL", still receiving calls everyday. Please help.
                              HDFC Bank customer support has been notified about the posted complaint.
                              Dear Customer,

                              At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                              -Anay, Service Manager
                              HDFC Bank Customer Assistance
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                                B
                                Bharti Waghela
                                Feb 16, 2023
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                                We cannot send or receive payment or send money to other person please help and resolve this issue
                                HDFC Bank customer support has been notified about the posted complaint.
                                Dear Customer,

                                At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                -Anay, Service Manager
                                HDFC Bank Customer Assistance
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                                  T
                                  Tunil kumar
                                  from Bengaluru, Karnataka
                                  Feb 16, 2023
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                                  I have been using HDFC Credit card for a long time and had made good transactions with bank and I recently lost my job and my condition is next to worse I got my final settlement so that I can run my life but the amount which got credited in the account is now on hold as they have marked the account on hold now I cannot use my funds ro clear my pending dues as requested many times to convert my Card bills into small EMIs but the support is horrible and want me to pay in one go knowing my condition I begged to HDFC team but aren't ready to help at all..

                                  The amount which is marked as hold has to be released so that I can pay all my pending bills.

                                  Account number - [protected]
                                  Name - Tunil kumar
                                  Email - [protected]@gmail.com
                                  Phone number -

                                  Regards,
                                  Tunil Kumar
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Dear Customer,

                                  We regret for the inconvenience caused. Kindly note that EMI offers are time bound in nature and extended by the bank to customer based on a periodic review of their card accounts. The review may include factors like payment patterns and usage of the card. We have reviewed your card account based on your request and are unable to extend the EMI facility on your card account at this point of time. We regret any inconvenience caused to you in this regard. However you are eligible to avail the easy EMI option on your card at select merchant outlets. We request you to kindly check with the merchant before processing the transaction.

                                  -Anay
                                  HDFC Bank Customer Assistance
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