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HDFC Bank Complaints & Reviews

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Updated: May 26, 2026
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I
Iamsdk
Feb 28, 2023
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Sir
I opened a new salary account in July 2022 with HDFC bank. There is a lein marked on my account for the amount of Rs. 148663.42 without notifying me. I want to register a complaint on this
I have a 5 year old credit card due (25000) and also am ready to settle my dues but the bank is not agreeing on giving me the settlement. My salary amount is blocked by the bank. I don't have money to eat. I have three dependents in my family
Please remove the lien marked on my account and am ready for the settlement of my credit card outstanding.
Earlier also in July 2022 bank did the same thing with me and that time also I registered a complaint with bank for the same issue. After my complaint bank removed the lien but now again they have marked it.
HDFC Bank customer support has been notified about the posted complaint.
Dear Customer,

At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay, Service Manager
HDFC Bank Customer Assistance
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    A
    Feb 28, 2023
    Resolved
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    Resolved

    Address: Dombivli east

    The account was opened in January through branch visit and i have already got the welcome kit in branch, but after 1 month i have received 1 message from bank that due to welcome kit undelivered account is blocked, When the welcome kit was sent, I was not there at location to receive the kit. Then i got a call from the bank person saying when i will be return, i told him after 2 days but still my account is blocked stating negative CPV, i have visited the branch and submitted the letter to unblock my account with my identity proof but next day i received call from branch that they cant unblock the account from their end and it will be activated after positive CPV, now the CPV already completed and it is positive still my account in blocked. i tried everything complaining to hdfc support team on mail, twitter and even on calls but there is no help from them, i am in need o[censored]rgent money, my transactions are pending due to account block and it has been 20 days still they did not resolved this matter. i can't withdraw my own money. now i am regretting why i have open the saving account in HDFC. very very poor and pathetic service providing bank, i am in tension now when will be my account activate.
    Apr 2, 2023
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Mar 01, 2023
    HDFC Bank Customer Care's response
    Dear Customer,

    At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://leads.hdfcbank.com/applications/webforms/apply/MoneyPlus_Benefits_SM_Complaint/Index.aspx and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

    -Anay, Service Manager
    HDFC Bank Customer Assistance
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      R
      Roshini309
      from Hyderabad, Telangana
      Feb 28, 2023
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      Address: Hyderabad

      Hi Team,

      i lost my hdfc Food card plus, which has balance of Rs. 6075/-

      i have requested for new food card, but not received yet, could you please issue new card and help in transering balance from old card to new card .

      Awaiting response.

      Thankyou,
      Roshini
      HDFC Bank customer support has been notified about the posted complaint.
      Dear Customer,

      At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://t.co/gbFWLmcqS2 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

      -Anay, Service Manager
      HDFC Bank Customer Assistance
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        I
        iamShanmugapriya
        Feb 28, 2023
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        From HDFC bank my amount total Rs.1609 are debited the following reason

        1. INTER-BRN CASH CHG INCL GST
        2. RTGS CHGS BRN INCL GST

        ref no: MIR[protected] and MIR[protected]
        Acc no : [protected]
        MOb No : [protected]

        Can you please check and update the reason for debiting the amount from my account?
        HDFC Bank customer support has been notified about the posted complaint.
        Dear Customer,

        We sincerely regret the inconvenience. Kindly write to us at https://leads.hdfcbank.com/applications/webforms/apply/MoneyPlus_Benefits_SM_Com... (from your registered e-mail ID) along with reference number TT[protected] for us to promptly respond to account holder via e-mail.

        -Ajay, Service Manager
        HDFC Bank Customer Assistance
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          A
          Aneeba
          from SRINAGAR, Uttarakhand
          Feb 27, 2023
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          They called me when I passed the aptitude test and then asked me to submit rs 1500 and then again asked me to submit rs 7500 .i send it to them then they asked me to submit rs 10500 as training money so I send it to them but when I asked them for a refund they said that they can't refund the amount as I again have to pay rs 16400 as health insurance fee which I declined but they are not refunding my money back plz look into this matter .I applied through shine.com
          HDFC Bank customer support has been notified about the posted complaint.
          Hi Aneeba,

          HDFC Bank doesn't charge applicants any recruitment fee for gaining employment / ask you to deposit any money for giving you job offers; authorize any third party (such as vendors, placement services, recruitment agencies, etc.) to make any employment offers to applicants / candidates and does not collect any fee / registration / recruitment charges etc for referring and placing applicants / candidates with them. If any such entity fraudulently representing HDFC Bank approaches you, please refrain from responding to them and do not pay any fee / charges / payment to them.

          -Anay, Service Manager
          HDFC Bank Customer Assistance
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            S
            saksham dewan
            Feb 27, 2023
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            Resolved

            As a college student I cannot afford to pay these charges, please look into it, thankyou.
            I have tried to file a complaint 2 times but no response, please don't annoy your customers.
            MIR[protected]
            DEBIT CARD ANNUAL FEE-Dec[protected]MIR[protected]
            customer id[protected]
            Aug 20, 2023
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
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              T
              thekumarkanishk
              Feb 25, 2023
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              I was making a purchase on Croma(Infiniti retail) using Tata Neu HDFC credit card, on 22nd February at 12:05AM, my transaction failed and the order was not placed but ₹37129.53 were debited from my credit card.
              HDFC Bank customer support has been notified about the posted complaint.
              Dear Customer,

              At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

              -Anay, Service Manager
              HDFC Bank Customer Assistance
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                K
                Kehs
                Feb 24, 2023
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                Please remove my account hold
                Account no - [protected]
                Regards
                Abhishek Singh Rajput
                HDFC Bank customer support has been notified about the posted complaint.
                Dear Customer,

                At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                -Anay, Service Manager
                HDFC Bank Customer Assistance
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                  K
                  Kehs
                  Feb 24, 2023
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                  Please remove hold from my account number asap!!!
                  Ac no - [protected]
                  Regards
                  Abhishek Singh Rajput
                  HDFC Bank customer support has been notified about the posted complaint.
                  Dear Customer,

                  We sincerely regret the inconvenience caused. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                  -Anay
                  HDFC Bank Customer Assistance
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                    F
                    FarroPrem
                    from Bhiwandi, Maharashtra
                    Feb 24, 2023
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                    Personal Loan Disbursement Hold

                    Address: SANDOZ HOUSE WORLI MUMBAI

                    I Had Applied For Personal Loan In HDFC Bank.
                    Below Are Details,
                    Application Details : 09/02/2023 03:00 PM.
                    Loan No. :[protected].
                    Loan Amount Approved :- Rs.5, 61, 500.
                    Loan Tenure :- 60 Months.
                    ROI :- 14.75%.
                    They Had Hold My Disbursement Just Bcoz Of Form 16.
                    My Company Is Not Providing Me Form 16.
                    Instead Of That My HR Had Given The EMPLOYEE CONFIRMATION ON MAIL, Attached...
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                    A
                    Abhishekaman99
                    from Gorakhpur, Uttar Pradesh
                    Feb 23, 2023
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                    Hi sir/maam,
                    I have made a payment of amount 1000/- on 15 Feb 2023 using phonepe upi. Unfortunately the transaction got failed and amount deducted from my account. I have complaint phonepe about this. Now, they have mentioned it's from the bank end.
                    Transaction Details:
                    Transaction ID: T2302150014025526788541
                    UTR:[protected]

                    Kindly refund cause it's already a delay.

                    Thank you!
                    HDFC Bank customer support has been notified about the posted complaint.
                    Dear Customer,

                    We sincerely regret the inconvenience caused. Please click on https://bit.ly/2Lzhyn3 and share your complete concern along with the transaction details. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                    -Anay
                    HDFC Bank Customer Assistance
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                      A
                      ArchanaAP
                      from Pune, Maharashtra
                      Feb 23, 2023
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                      My Complaint is not resolved and it is just marked as Resolved. These are not genuine people. They did not even contact me and resolved it without solving.
                      HDFC Bank customer support has been notified about the posted complaint.
                      Dear Customer,

                      We sincerely regret the inconvenience caused. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                      -Anay
                      HDFC Bank Customer Assistance
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                        K
                        Kishor7
                        from Nandurbar, Maharashtra
                        Feb 22, 2023
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                        Address: Nandurbar

                        Dear team,

                        I am Kishor Patil. I recently did a electricity bill payment of Rs. 967.6 through bdgpay.[protected]@hdfcbank online payment mode on 11/02/2023 which was supposedly credited to Maharashtra State Electricity Distribution Company Limited, Nandurbar district, Maharashtra.

                        The affromentioned amount of Rs. 967.6 was already debited from my SBI bank account with UPI transaction id T2302111106519884115259 (PhonePe app) and credited to bdgpay.[protected]@hdfcbank.

                        However, the actual payment receiving authority, Maharashtra State Electricity Distribution Company Limited, Nandurbar district, Maharashtra did not get credited or received the bill payment amonut as I was told by the authority abount yet pending status of electricity bill.

                        Please look into this matter and resolve my pending payment status.

                        Thank you
                        HDFC Bank customer support has been notified about the posted complaint.
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                          M
                          Mr.KarthiM
                          Feb 22, 2023
                          Resolved
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                          Resolved

                          Address: Erode

                          This is in reference to the transaction made in my account under the header of depository charges without any prior information by the hdfc bank.

                          Kindly be informed that an amount of Rs.885.00/- was deducted from my salary account on 21st February 2023 under the name of Depository charges.

                          Initially when I did not have demat account they forced us to create one without intimating us that they are going to charge annual fees and I've gone to the branch itself month before to know about some clarifications earlier from customer care and I also speak him deny of this service. Now all of a sudden they have charged Rs.885.00/- without even sending a single message or even after took my money they've semt nithing. This is very bad and disappointing. And i have never used the demat account till now. All actions were done by the account managers. If i call the customer care they will not have answers. Also in branch itself there were no support from whom working specially for this demat details which a worst thing. And they will not communicate that they are charging. When I ask them about my money back they say like it's not possible even I've not even used that account and also which is just took money for a year to come.

                          Please do the needful as earliest.
                          Mar 1, 2023
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Feb 25, 2023
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          We sincerely regret the inconvenience caused. Please click on https://bit.ly/2Lzhyn3 and share your complete concern along with the details of the charges. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                          -Anay
                          HDFC Bank Customer Assistance
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                            B
                            bhavnaverma
                            from Delhi, Delhi
                            Feb 22, 2023
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                            Hello sir

                            Please send me a copy of the "no objection certificate" for the settlement that was done on my hdfc bank credit card no. [protected] .

                            I would also request you to please clear my name from cibil as the settlement was successfully closed before the the end date.

                            My details are mentioned below.
                            Name : BHAVNA VERMA
                            Registered mobile number: +91-[protected]
                            Contact number: +91-[protected]
                            Mail : V.[protected]@GMAIL.COM
                            Pan number : AYXPV4437D

                            Please do the needful on priority.
                            HDFC Bank customer support has been notified about the posted complaint.
                            Dear Customer,

                            We sincerely regret the inconvenience caused. Please click on https://bit.ly/2Lzhyn3 and share your complete concern along with the credit card details. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                            -Anay
                            HDFC Bank Customer Assistance
                            bhavnaverma's [Complaint's author] reply, Mar 15, 2023
                            I am unable to do that, as I don't have any reference complaint number, and in the link you provided I could not find the suitable choices, while the case is related to my credit card settlement, I have already paid Rs. 32000 against Rs. 40000, but received no NOC from the bank.

                            I need the NOC against my settlement letter and the payment which I did against the same.

                            Thanks!
                            Bhavan verma
                            +91-9354007179
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                              M
                              meetk
                              Feb 21, 2023
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                              Address: Sco-8, Aneja tower, Ranjit Avenue B -block, amritsar

                              On 31st January, 2023 I opened hdfc savings account which customer id is[protected] on the name of Manmeet Kaur and till now I haven't received my welcome kit. Seriously it's too annoying very bad service. I will not recommend other to open account from hdfc bank.
                              HDFC Bank customer support has been notified about the posted complaint.
                              Dear Customer,

                              We sincerely regret the inconvenience caused. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                              -Anay
                              HDFC Bank Customer Assistance
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                                T
                                Taranjeet kaur saluja
                                from Vadodara, Gujarat
                                Feb 21, 2023
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                                Hg incl gst 300123-mir[protected]

                                Amount got deducted by this name
                                HDFC Bank customer support has been notified about the posted complaint.
                                Dear Customer,

                                Thanks for connecting with us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to submit the complete concern along with the transaction details for further assistance. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                                -Anay
                                HDFC Bank Customer Assistance
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                                  M
                                  Mini r
                                  Feb 21, 2023
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                                  20th my emi was booked and I wanted to pre-close it the same day. The hdfc employees denied pre-closeing it and they asked me to pay a intrest of 1, 071rs. Just for one day. SERIOUS ACTION TO BE UNDERTAKEN

                                  Loan No. 32055
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Dear Customer,

                                  We sincerely regret the inconvenience caused. We request you to write to us from your registered e-mail ID at https://leads.hdfcbank.com/applications/webforms/apply/MoneyPlus_Benefits_SM_Com... and share your concern along with correct loan account number for further assistance. Please mention reference number TT[protected] along with the requested details for us to help you with the solution. Once you receive the auto generated acknowledgment, please forward/attach the screenshot.

                                  -Ajay, Service Manager
                                  HDFC Bank Customer Assistance
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                                    R
                                    Rahimul sk
                                    from Delhi, Delhi
                                    Feb 20, 2023
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                                    Address: Saltlake

                                    Hi Team,
                                    Why overcharged to my credit card even though no due yet
                                    Please take corrective action and close all
                                    IGST-VPS[protected]RATE 18.0 -27 (Ref# 09999999980117004893155)
                                    117.41
                                    18/01/2023
                                    OFFUS EMI, PROCNG FEE, [protected] (Ref# 09999999980118004490018)
                                    199.00
                                    18/01/2023
                                    IGST-VPS[protected]RATE 18.0 -27 (Ref# 09999999980118004490018)
                                    35.82
                                    17/02/2023
                                    OFFUS EMI, PRIN NB:03, [protected] (Ref# 09999999980217004896313)
                                    10, 306.37
                                    17/02/2023
                                    OFFUS EMI, PRIN NB:01, [protected] (Ref# 09999999980217004896339)
                                    3, 402.71
                                    17/02/2023
                                    OFFUS EMI, INT NBR:03, [protected] (Ref# 09999999980217004896321)
                                    525.06
                                    17/02/2023
                                    OFFUS EMI, INT NBR:01, [protected] (Ref# 09999999980217004896347)

                                    Regards
                                    Rahimul
                                    HDFC Bank customer support has been notified about the posted complaint.
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                                      R
                                      Rahimul sk
                                      from Delhi, Delhi
                                      Feb 20, 2023
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                                      Address: Saltlake

                                      Hi Team,

                                      Why over charges to my credit card even though no due till now.
                                      Why not mentioned this details at the time of EMI.
                                      Please take corrective action or else close EMI in one slot.

                                      IGST-VPS[protected]RATE 18.0 -27 (Ref# 09999999980117004893155)
                                      117.41
                                      18/01/2023
                                      OFFUS EMI, PROCNG FEE, [protected] (Ref# 09999999980118004490018)
                                      199.00
                                      18/01/2023
                                      IGST-VPS[protected]RATE 18.0 -27 (Ref# 09999999980118004490018)
                                      35.82
                                      17/02/2023
                                      OFFUS EMI, PRIN NB:03, [protected] (Ref# 09999999980217004896313)
                                      10, 306.37
                                      17/02/2023
                                      OFFUS EMI, PRIN NB:01, [protected] (Ref# 09999999980217004896339)
                                      3, 402.71
                                      17/02/2023
                                      OFFUS EMI, INT NBR:03, [protected] (Ref# 09999999980217004896321)
                                      525.06
                                      17/02/2023
                                      OFFUS EMI, INT NBR:01, [protected] (Ref# 09999999980217004896347)
                                      HDFC Bank customer support has been notified about the posted complaint.
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