Claimed

HDFC Bank Complaints & Reviews

2.9
Updated: Feb 20, 2026
Complaints 32944
Resolved
18420
Unresolved
14524
Contacts

File a complaint to HDFC Bank

Having problems with HDFC Bank?

File a complaint and get it resolved by HDFC Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

HDFC Bank reviews & complaints page 54

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
O
Omkar PRAKASH Teli
Jan 30, 2023
Report
Copy

The hdfc bank has put a hold on my funds of rupees 1651.06 as mi revenue hold through gefu, ac number is
Account number: [protected]
Ifsc: HDFC0009316
Branch: Shiroli
The customer service is not able to give any info on this.
First of all it's hard to reach customer service because it takes a alot of time and the ivr options are very difficult and tricky to navigate, after all the effort the customer service is not helpful
HDFC Bank customer support has been notified about the posted complaint.
Dear Customer,

We apologise for the inconvenience you are facing. Please click on https://bit.ly/2Lzhyn3 and share your complete concern along with the account details. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance
Helpful
Found this helpful?
1 Comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    G
    g_cha74
    Jan 30, 2023
    Report
    Copy

    Address: Macchiwara Ludhiana Punjab

    Hi,

    I have been charged for using the lounge in turkey Ive charged INR-7992. Ive never been to turkey. I am not going anywhere with complaint with HDFC.

    I am feeling cheated and want my money back.

    Priority pass[protected]

    Regards,
    HDFC Bank customer support has been notified about the posted complaint.
    Dear customer,

    Thanks for connecting with us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to submit the complete concern along with the necessary details for further assistance along with charges detail. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

    -Anay
    HDFC Bank Customer Assistance
    Helpful
    Found this helpful?
    1 Comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      D
      Devyji808
      from Delhi, Delhi
      Jan 30, 2023
      Resolved
      Report
      Copy
      Resolved

      Services are useless
      Given offer of Personal Loan 3 lakhs without documents but credit card limit Enhancement not given. I asked for limit increase as equal to my ICICI or kotak both had 2.80 limit. But no offers.
      U can give Card2card Basis limit
      But don't value ho also. Opened account with Rd as well
      So it's better to close all. I[censored] can't provide offers
      Jan 31, 2023
      Complaint marked as Resolved 
      Thanks done now
      HDFC Bank customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        D
        Deepayan Goswami
        Jan 30, 2023
        Report
        Copy

        Hi, This is in regards with the allocated customer number - [protected] for the AMB charges due for which the amount for Rs. 708/- was deducted for about more than 6 months, summing up to a total of Rs. 5000/- without any prior intimation that too of dec 2021 to may 2022 nd charges dected now ??????

        There was no communications either via phone, SMS or Email. I kindly request you to reverse the charges for the months that I've not received any notice or any intimation from your end.

        Hope you understand my concern and will do the needful at the earliest.

        Regards,

        Deepayan Goswami
        HDFC Bank customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          S
          Jan 30, 2023
          Report
          Copy

          Application No.:[protected]
          Plan: HDFC Life Click 2 Protect Super(spl)
          I have bought this policy 20 days back where I also made the payment. However this policy has not been issued till now and everytime I do a follow-up they make a new story. The process is very slow and I am very much disappointed by such service. When asked for cancellation they say that around 2000 INR will be deducted. When the company is taking so long to issue policy then why I should bear the loss of money
          HDFC Bank customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            J
            jhahim2302
            from PUNE, Maharashtra
            Jan 30, 2023
            Report
            Copy

            HDFC Bank Account blocked due to Address change intimation letter undelivered

            Address: Branch in Pimple Nilakh, Pune- 411027

            I got my address updated in my HDFC account. The address for successfully a updated and I received the confirmation mail and message on my registered number.
            Post few days, I received a mail from
            [protected]@hdfcbank.net on 25th Jan, 2023 stating that the ‘ Address change Initimation Letter has been undelivered and for security reasons UPI, Nebanking and Cards have been temporarily disabled .’
            I have been on calls...
            Helpful
            Found this helpful?
            1 Comment
            Report
            Copy
            D
            Daramvenukumar
            from Hyderabad, Telangana
            Jan 30, 2023
            Report
            Copy

            Good Morning.

            I had an savings account in
            HDFC Bank
            Account no-[protected]
            At Motinagar Branch.

            Bank had hold my Rs.708.82 for reason mi revenue hold through gefu.
            What is this and why it has been hold since one year.
            Please revert it to my account.
            The Branch manager also do have knowledge of this i asked he is unable to answer for it.

            I once again request you to revert it to my account.
            HDFC Bank customer support has been notified about the posted complaint.
            Dear Customer,

            Thanks for connecting with us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to submit the complete concern along with the necessary details for further assistance. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

            -Anay
            HDFC Bank Customer Assistance
            Helpful
            Found this helpful?
            1 Comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              S
              saksham dewan
              Jan 29, 2023
              Resolved
              Report
              Copy
              Resolved

              Address: d113 brigade courtyard hmt main road jallahali bangalore

              As a college student I cannot afford to pay these charges, please look into it, thankyou.
              MIR[protected]
              customer id[protected]
              Aug 20, 2023
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Dear Customer,

              Thanks for connecting with us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to submit the complete concern along with the charges details for further assistance. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

              -Anay
              HDFC Bank Customer Assistance
              Helpful
              Found this helpful?
              1 Comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                V
                Vishal Ram
                from Tiruvalla, Kerala
                Jan 29, 2023
                Report
                Copy

                Address: Hyderabad

                Before paying loan they were saying we will wave off cheque bounce charges and later after 8 to 9 months they auto debited all my bank balance. My account balance was 28000 but in minutes it turned to 0.
                And i don't know why Rozerpay had reduced amount from my bank.
                HDFC Bank customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  Hello,

                  -Date of Incident : 28th Jan 2023
                  -Client Number : I can share this later as this is private information
                  -Full description of the incident : I have a Multicurrency forex card with GBP currency. Had registered online successfully and even was able to login and reload money, view transaction, and use the card in the UK at POS. But starting 28th Jan, suddenly the correct set of credentials on the same login...
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy
                  S
                  SANDIP38J
                  Jan 28, 2023
                  Resolved
                  Report
                  Copy
                  Resolved

                  Address: jeevan nagar, veera desai road, andheri (w), mumbai - 400058

                  HDFC Bank — wrong charge to hdfc credit card - offus emi + payment which are as follows :

                  21/01/2023 OFFUS EMI, PRIN NB:03, [protected] (Ref# 09999999980121002519564) 2, 006.71
                  21/01/2023 OFFUS EMI, INT NBR:03, [protected] (Ref# 09999999980121002519572) 23.41

                  2) I Don't even know about this charges as I haven't even purchased anything on EMI on my Hdfc Credit Card if any please let me know and if not please reverse these charges ASAP preferably before the payment date

                  3) called customer care multiple times but the only one responding was the AI which was not helping at all. Would like to talk to hdfc executives/ officers and discuss the issue here

                  Customer No :[protected]
                  Contact No : [protected]
                  email id : [protected]@gmail.com
                  Feb 28, 2023
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Feb 06, 2023
                  Updated by SANDIP38J
                  it is 6th of february today, but still no one from HDFC bank has contacted me regarding the complaint I posted. just received a email asking for my contact No. which is clearly written in the complaint above .
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    P
                    papunstfc
                    Jan 28, 2023
                    Report
                    Copy

                    My name is biswajit nayak, i have joined as agent in hdfc life on 12 dec 2019, but i am not done any business with that time, also my code is terminated for not fullfillment of business gurantee, , my code is HDF00843547,

                    So i requst please remove my pan number, , -ATJPN8254F
                    HDFC Bank customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      P
                      pavitrap39
                      from Vapi, Gujarat
                      Jan 28, 2023
                      Report
                      Copy

                      Website: www.hdfcbank.com

                      I reside in Chala, Vapi and I was allotted the wrong branch when I completed my E-KYC and account registration. I can't travel all the way to Kanjumarg West in Bhandup to change my branch or for my day-to-day task. Kindly, please resolve this issue from your end.
                      HDFC Bank customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        G
                        Gaurikpawar
                        from Pune, Maharashtra
                        Jan 26, 2023
                        Report
                        Copy

                        Address: Pune

                        I have worked as the Assistant manager Hdfc bank Ltd company. I am writing this mail to inform you that I haven't received my relieving letter yet. I had sent in my resignation letter on 4th November, 2022. My last day with the company was 1st December, 2022.kindly request please help me for the relieving letter And full and final settlement.
                        HDFC Bank customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          N
                          navaneethnavi
                          from chennai, Tamil Nadu
                          Jan 26, 2023
                          Report
                          Copy

                          I had marked my card as lost to block it and i recently got it back. When i tried to unblock it with the option in the internet banking site, it does not work.

                          When i tried contacting the customer care number listed in the Contact us page. It turns out to be invalid and HDFC has a new number in place which is not update in the website.

                          Due to high call volume or some other reason call did not connect to an executive and asked me to try again later.

                          TL:DR
                          1: The Lock/Unlock option in the Website is not working. (unlock)
                          2: Information in the Contact Us page is not updated.
                          HDFC Bank customer support has been notified about the posted complaint.
                          Dear Customer,

                          Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                          -Anay
                          HDFC Bank Customer Assistance
                          Helpful
                          Found this helpful?
                          1 Comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            G
                            gera.saurabh
                            from Gurugram, Haryana
                            Jan 26, 2023
                            Report
                            Copy

                            This is in reference to the transaction made in my account under the header of depository charges; without any intimidation by the hdfc bank.

                            Kindly be informed that an amount of rs 885.00/- was deducted from my savings/salary account on 13th jan 2023 under the name of depository charges dec-2022

                            Initially when we did not have demat account they forced us to create one without intimating us that they are going to charge annual fees and i received the call earlier from customer care i also speak him deny of this service. Now all of a sudden they have charged rs 885.00/-.. This is very bad and disappointing. And i have never used the demat account till now.. If i call the customer care they will not have answers. And they will not communicate that they are charging.

                            Please do the needful as earliest.

                            Regards,
                            Saurabh Gera
                            HDFC Bank customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              P
                              Prateek Bangre
                              from Mumbai, Maharashtra
                              Jan 25, 2023
                              Report
                              Copy

                              Hi,

                              I had booked below train ticket through HDFC bank's Payzapp app, but when I am trying to cancel the ticket, it is not loading the ticket for cancellation, due to which I have lost my Rs1525.40/- for the ticket.

                              Booking ID :[protected] - Amount - Rs1525.40/-

                              The order details page is not loading, and there is no other way to cancel the ticket, we cannot cancel the ticket through IRCTC website as it says ticket not booked through IRCTC, please check merchant app used for booking the ticket.

                              Kindly help me as this is app issue and no customer support as well available for this.
                              HDFC Bank customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                N
                                Niksur
                                from Bengaluru, Karnataka
                                Jan 25, 2023
                                Report
                                Copy

                                Address: Bengaluru

                                I had blocked net banking and UPI transactions due to some issue with a payment in my savings account, as the problem sorted out I raised a request at bank to unblock net banking and UPI. My net banking is un blocked and I am able to transact. But am not able to send money via UPI transaction such as phone pe, Paytm, google pay, etc. Since my UPI is not unblocked am not able to make transactions. I had raised complaint thru phone banking but they say that I have to fill a certain form and submit it to the HDFC Branch, and when I went to the HDFC Branch they don't know which form is it, I had visited the branch also to fix this issue but nothing happened.
                                So kindly request you to sort out my problem as soon as possible
                                Thanking you
                                HDFC Bank customer support has been notified about the posted complaint.
                                I have not been contacted by the bank yet for resolution
                                Helpful
                                Found this helpful?
                                1 Comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  P
                                  Prateek Bangre
                                  from Mumbai, Maharashtra
                                  Jan 25, 2023
                                  Report
                                  Copy

                                  Hi,

                                  I had booked below train ticket through HDFC bank's Payzapp app, but when I am trying to cancel the ticket, it is not loading the ticket for cancellation, due to which I have lost my Rs 1525.40/- for the ticket.

                                  PNR - [[protected]] - Amount - Rs 1525.40

                                  The order details page is not loading, and there is no other way to cancel the ticket, we cannot cancel the ticket through IRCTC website as it says ticket not booked through IRCTC, please check merchant app used for booking the ticket.

                                  Kindly help me as this is app issue and no customer support as well available for this.
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    P
                                    Pankaj_Agr
                                    from Mathura, Uttar Pradesh
                                    Jan 25, 2023
                                    Report
                                    Copy

                                    I bought a Samsung tablet S6 lite on 26th October 2022 using my HDFC Millenia Credit card from the Samsung shop App. At the time of purchase, there was an offer of Rs. 3000 cashback on my credit card. But even after almost 90 days of purchase, I have not received that cashback amount yet.

                                    I am happy to provide all the relevant information on the purchase. Let me know what information is required.
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit