Claimed

HDFC Bank Complaints & Reviews

2.9
Updated: Feb 20, 2026
Complaints 32944
Resolved
18420
Unresolved
14524
Contacts

File a complaint to HDFC Bank

Having problems with HDFC Bank?

File a complaint and get it resolved by HDFC Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

HDFC Bank reviews & complaints page 47

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
V
Vinay Vadluru
Mar 19, 2023
Mar 20, 2023
This thread was updated on Mar 20, 2023
Report
Copy

Address: Hdfc bank, ville parle east

This thing is haunting me again. So I got a hdfc credit card in 2018 but I've closed my account soon before even registering. But I got pending charges sms so I made a complaint and after multiple phone calls, visiting bank, drafting emails it finally got resolved in 2022. Now again from 4/5 months the pending charges sms started coming from HDFC. This is already resolved I have the complaint resolved sms from HDFC i don't know why this is happening again. This was already a frustrating thing to resolve this issue in the first place now I don't want to do it again. But it's effecting my cibil score and my mental health.
HDFC Bank customer support has been notified about the posted complaint.
Dear Customer,

Thanks for connecting with us. We are happy to help. Click on https://leads.hdfcbank.com/applications/webforms/apply/MoneyPlus_Benefits_SM_Com... to submit the complete concern along with the charges detail for further assistance. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

Anay,
HDFC Bank Customer Assistance
Helpful
Found this helpful?
1 Comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    Shivika Guptaa
    from Mawana, Uttar Pradesh
    Mar 18, 2023
    Mar 20, 2023
    This thread was updated on Mar 20, 2023
    Report
    Copy

    I have been charged ACH debit return charges every month, but my account has the amount and don't know the reason why the transactions are getting rejected from BSE and Paytm money. Amount is neither credited back nor invested. Also, there are charges.

    @HDFCBank @BSE @Paytm
    I have been trying to reach out BSE and Paytm but no responses from their end.

    This is so frustrating. All my salary has been deducted and no response.

    I have applied to stop Autopay in branch now but still don't know the reason

    Could youplease help me with same
    HDFC Bank customer support has been notified about the posted complaint.
    Dear Customer,

    Thanks for connecting with us. We are happy to help. Click on https://leads.hdfcbank.com/applications/webforms/apply/MoneyPlus_Benefits_SM_Com... to submit the complete concern along with the charges details for further assistance. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

    Anay,
    HDFC Bank Customer Assistance
    Helpful
    Found this helpful?
    1 Comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      M
      Mohammed Fahad 313
      from Bengaluru, Karnataka
      Mar 18, 2023
      Mar 25, 2023
      This thread was updated on Mar 25, 2023
      Report
      Copy

      Address: HDFC Bank Manyata Tech Park Branch

      My account has been on hold/froze becuase there was some address mix up from the HDFC backend team and I have visited the home branch several times. They sent the agent on 14th March 2023 to verify the address and yet still my account is not activated. I have my salary in the account which I cannot withdraw only because it was a mistake from the HDFC team. They just delay it saying it will be activated in 24 hours. My account was put on hold on March 1st, Its been 18 days now since my account is on hold. I really want this issue to be fixed as soon as possible.
      You may contact me on my Email: [protected]@gmail.com or my contact number [protected].
      HDFC Bank customer support has been notified about the posted complaint.
      Dear Customer,

      Thanks for connecting with us. We are happy to help. Click on https://leads.hdfcbank.com/applications/webforms/apply/MoneyPlus_Benefits_SM_Com... to submit the complete concern along with the necessary details for further assistance. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

      Anay,
      HDFC Bank Customer Assistance
      I have the same issue.
      Did they fix for you yet?
      I need to make emergency transactions and my account is on hold.
      Helpful
      Found this helpful?
      2 Comments
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        K
        kumar232511
        Mar 18, 2023
        Report
        Copy

        Good morning.
        My name is kumar. I had agent code in the hdfc life insurance company..
        I'm not interested work in this agency.. I want my noc in the format. Please give my noc
        N.hkumar
        Agent code : 01066925
        Dob 15 may 1988
        Pan num : akjpn80789
        HDFC Bank customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          K
          Kavish Doshi
          Mar 18, 2023
          Mar 20, 2023
          This thread was updated on Mar 20, 2023
          Report
          Copy

          I've been charged INR 59.16 as per "dc intl pos txn markup+st" charges.

          As mentioned in the subject, I've been charged INR 59.16 as per the "dc intl pos txn markup+st" charges. Why is there suddenly a charge on this? And why haven't I been prompted or informed while making the purchase that I'll be bearing this charge as well? I've been charged 2 to 3 times. If this were to be some foreign markup transaction, it should have been continued. Anyways, I want to know why wasn't I informed before my purchase and why...
          Helpful
          Found this helpful?
          1 Comment
          Report
          Copy
          S
          saquib1
          Mar 17, 2023
          Mar 20, 2023
          This thread was updated on Mar 20, 2023
          Report
          Copy

          Remove the hold transaction

          There has been a hold of Rs2000/- on my HDFC Bank account for more than 3 weeks. Please remove the hold as I do not want any additional services activated on my Debit/Credit card and release the amount....
          Helpful
          Found this helpful?
          1 Comment
          Report
          Copy
          H
          Hariprasad333
          Mar 17, 2023
          Mar 20, 2023
          This thread was updated on Mar 20, 2023
          Report
          Copy

          Address: #Shimoga

          ACH Charges or Rs531
          Hello,

          I have been ACH return charges for Rs531/- request you check and refund the same.

          I am holding HDFC Salary account and there is in ACH charges charged today of rs 531/- Kinldy look into this and reslove asap.

          mobile number: [protected]
          HDFC Bank customer support has been notified about the posted complaint.
          Dear Customer,

          Thanks for connecting with us. We are happy to help. Click on https://leads.hdfcbank.com/applications/webforms/apply/MoneyPlus_Benefits_SM_Com... to submit the complete concern along with the necessary details for further assistance. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

          Anay,
          HDFC Bank Customer Assistance
          Helpful
          Found this helpful?
          1 Comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            S
            sumitkr01
            Mar 17, 2023
            Report
            Copy

            Hello sir,

            This is in reference to the transaction made in my account under the header of depository charges; without any intimidation by the hdfc bank.

            Kindly be informed that an amount of rs 885.00/- was deducted from my savings/salary account under the name of depository charges

            Initially when we did not have demat account they forced us to create one without intimating us that they are going to charge annual fees and i also deny of their services as i don't need it. Now all of a sudden they have charged rs 885.00/-.. This is very bad and disappointing. And i have never used the demat account till now.. If i call the customer care they will not have answers. And they will not communicate that they are charging. and when i visited to branch they refused to refund the deducted amount.
            HDFC Bank customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              S
              sumitkr01
              Mar 17, 2023
              Mar 18, 2023
              This thread was updated on Mar 18, 2023
              Resolved
              Report
              Copy
              Resolved

              Hello sir,

              This is in reference to the transaction made in my account under the header of depository charges; without any intimidation by the hdfc bank.

              Kindly be informed that an amount of rs 885.00/- was deducted from my savings/salary account under the name of depository charges

              Initially when we did not have demat account they forced us to create one without intimating us that they are going to charge annual fees and i told them that i don't need a demat account Now all of a sudden they have charged rs 885.00/-.. This is very bad and disappointing. And i have never used the demat account till now.. If i call the customer care they will not have answers. And they will not communicate that they are charging. and when i visited to branch they refused to refund the deducted amount
              Apr 18, 2023
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Mar 18, 2023
              HDFC Bank Customer Care's response
              Dear Customer,

              At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

              -Anay, Service Manager
              HDFC Bank Customer Assistance
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                N
                Nageshwar G
                Mar 16, 2023
                Report
                Copy

                I am getting unwanted calls from HDFC Bank again and again.

                I got a call from this number yesterday day and he was very rude while talking.

                True caller name is showing as

                Rohit Mishra and number is:
                [protected].

                Team, i am getting these calls when I was in meetings and i getting frustrated with these kind of talks. Plz take proper action. Attached the screenshot for your reference.

                Regards
                HDFC Bank customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  R
                  roshnjain
                  Mar 16, 2023
                  Report
                  Copy

                  Address: Jamner

                  885 rs was debited from my account 2+3 days ago and it's named as DEPOSITORY CHARGES but the fact is that I didn't do any transaction from my demat account at this month

                  Please help me to refund my money
                  HDFC Bank customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    M
                    Mudit Tripathi
                    Mar 15, 2023
                    Report
                    Copy

                    Hi, I don't know what the hdfc bank is doing with my account bank deducted 336 and 708 rupees (Total=1056) this "amb chrg incl gst for feb 26, 2023-mir[protected]" i dont know why they are having problem with my account. I am totally fed up with this.they even didn't inform me before deduction. How they take my money without my permission.
                    I want my money back.
                    HDFC Bank customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      D
                      Dipali khade
                      from Shrivardhan, Maharashtra
                      Mar 15, 2023
                      Mar 15, 2023
                      This thread was updated on Mar 15, 2023
                      Report
                      Copy

                      My credit card payment done 2 times, one by auto pay and other by mobile app. Please check and refund my amount.
                      HDFC Bank customer support has been notified about the posted complaint.
                      Dear Customer,

                      Thanks for connecting with us. We are happy to help. Click on https://leads.hdfcbank.com/applications/webforms/apply/MoneyPlus_Benefits_SM_Com... to submit the complete concern along with the necessary details for further assistance. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                      -Anay
                      HDFC Bank Customer Assistance
                      Helpful
                      Found this helpful?
                      1 Comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        P
                        PhilChan
                        Mar 15, 2023
                        Report
                        Copy

                        My name is Chandan Mehta. I got an SMS from HDFC bank saying the welcome kit was returned undelivered and thus my account was blocked. but the thing is I did.t received any SMS or call from the delivery guy prior to the incident.
                        HDFC Bank customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          P
                          Mar 14, 2023
                          Mar 15, 2023
                          This thread was updated on Mar 15, 2023
                          Report
                          Copy

                          Address: Panipat

                          I am came to know that the HDFC BANK has got passed an ex-parte award in their favor from the Ld. Arbitral Tribunal at Sonipat dated 11.01.2023 vide arbitration case no.HDFC/NSJ/684/2022. It is pertinent to mention here that all the above said proceedings had been done by the HDFC BANK without giving any intimation and information to me
                          The owner of the car in this award, Rakam Singh, has passed away. After his death, he had visited your branch many times in Panipat, taking his death certificate and loan insurance policy. But your manager there refused to listen to us and said, you yourself should fight the people with the insurance policy.
                          Please give me the NOC of our vehicle, else I will file your case.
                          HDFC Bank customer support has been notified about the posted complaint.
                          Dear Customer,

                          Thanks for connecting with us. We are happy to help. Click on https://leads.hdfcbank.com/applications/webforms/apply/MoneyPlus_Benefits_SM_Com... to submit the complete concern along with the necessary details for further assistance. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                          -Anay
                          HDFC Bank Customer Assistance
                          Helpful
                          Found this helpful?
                          1 Comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            S
                            Sakshishedha
                            from Noida, Uttar Pradesh
                            Mar 14, 2023
                            Mar 15, 2023
                            This thread was updated on Mar 15, 2023
                            Report
                            Copy

                            Address: HDFC Bank, Vasant Vihar branch, Delhi, India

                            I received my Regalia credit card bill 14 March 2023.

                            I have been charged with 1.18% (Rs. 5.90) of surcharge on petrol transaction dated 03 March 2023. While the surcharge waiver is shown as 1.00% (i.e. Rs. 5.01)

                            I request HDFC to correct the discrepancy and waive the entire surcharge amount.
                            HDFC Bank customer support has been notified about the posted complaint.
                            Dear Customer,

                            Thanks for connecting with us. We are happy to help. Click on https://leads.hdfcbank.com/applications/webforms/apply/MoneyPlus_Benefits_SM_Com... to submit the complete concern along with the necessary details for further assistance. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                            -Anay
                            HDFC Bank Customer Assistance
                            Helpful
                            Found this helpful?
                            1 Comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              S
                              Sakshishedha
                              from Noida, Uttar Pradesh
                              Mar 14, 2023
                              Report
                              Copy

                              Address: HDFC Bank Limited, Vasant Vihar Branch, Delhi, India

                              I am a HDFC Regalia Credit card customer.

                              On Feb 14 2023 I received my credit card E-statement stating amount to be Rs. 10605.
                              However, when i manually add the transaction amounts it adds up to Rs. 10604.52. And there are no additional charges/ taxes that are applicable.

                              I immediately informed to customerservices.[protected]@hdfcbank.com. They informed me that they have rounded of the total amount. (Email copy attached)

                              I requested them that there is no such T&C that binds me pay any round off amount in one month in advance to the credit card provider. I requested them to correct the shown Due Amount without rounding off as i am not paying the bill in cash.

                              However, Ms. Kaushalya K (Customer Service Officer/ HDFC Bank) sent me copy pasted their earlier reply. (copy of email attached)

                              My issue still has not been resolved and further aggravating my experience, my this month's Credit E-Statement (March 2023) is again received with rounded off Total amount Due.

                              Thus, in view of above I once again HDFC to correct this error in all of my credit card statements. I have never consented to pay any amount big or small in advance to HDFC credit card services.
                              HDFC Bank customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                M
                                manojkrajak
                                from Gwalior, Madhya Pradesh
                                Mar 14, 2023
                                Report
                                Copy

                                I have charged Rs 885 as depository charges without my confirmation for Demat facility which i am not using. I have open the demat account after assurance of Banking staff for Nil Charges. I need my refunc back.
                                HDFC Bank customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  S
                                  Soma9563
                                  Mar 14, 2023
                                  Mar 15, 2023
                                  This thread was updated on Mar 15, 2023
                                  Report
                                  Copy

                                  Sir this is kind to inform you that before 1 ye i was buy a air condition in hdfc finance .My hdfc finance loan account number is[protected].There still active emandate or ecs system.Pls deactivate my ecs system on my loan account.Lot of money deducted in my pnb bank account there still active ecs system.
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Dear Customer,

                                  Thanks for connecting with us. We are happy to help. Click on https://leads.hdfcbank.com/applications/webforms/apply/MoneyPlus_Benefits_SM_Com... to submit the complete concern along with the necessary details for further assistance. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                                  -Anay
                                  HDFC Bank Customer Assistance
                                  Helpful
                                  Found this helpful?
                                  1 Comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    S
                                    Sagar Baban Sathe
                                    Mar 14, 2023
                                    Mar 16, 2023
                                    This thread was updated on Mar 16, 2023
                                    Report
                                    Copy

                                    Address: CTS No 154, Ground & Mazzanine Floor Mundhwa Pune - 411036

                                    Dear sir,
                                    I applied last week in HDFC bank Mundhwa branch almost 9000 rupees deducted but still not got my refund please return it to me immediately I am still very upset. Who gave you the right to deduct my salary without giving me any notice?
                                    Allready Bank had withdrawn Rs 2800 from me last month
                                    I have been wronged I have been cheated by HDFC Bank but give me justice
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Dear Customer,

                                    Thanks for connecting with us. We are happy to help. Click on https://leads.hdfcbank.com/applications/webforms/apply/MoneyPlus_Benefits_SM_Com... to submit the complete concern along with the charges details for further assistance. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                                    Anay
                                    HDFC Bank Customer Assistance
                                    Dear Customer,

                                    We sincerely regret the inconvenience. We are looking into your email via 98296782 and will revert to you on before March 20, 2023. We appreciate your cooperation and patience in the interim.

                                    Anay,
                                    HDFC Bank Customer Service Assistance
                                    Helpful
                                    Found this helpful?
                                    2 Comments
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit