HDFC Bank Complaints & Reviews

This is regarding my HDFC PL #[protected].
I was offered Personal loan from HDFC employees and Mr Rohan (Mobile#[protected]) is one of them.
YEsterday(7th February), he sent me the details of the approved loan and then I raised some queries which needed to be clarified by HDFC bank before moving forward with the disbursal, which didn't happen.
Neither I received a response against my queries from HDFC bank, and therefore I didn't provide my consent/approval for disbursement, though today, 8th February 2023, morning I received SMS on my registered mobile that disbursement has been done.
This is NOT as per the details shared by Rohan in his previous email.
HDFC need to instruct their DSA executives to be transparent when they are calling to users and not to make any false commitments.
How can this be done without getting customer's consent/approval?
Moreover, I informed Mr. Rohan immediately (at 9:00 AM today) and he assured me that he'll look into this however, when I called him multiple times, he didn't answer my call.

Hi,
There was a call for my husband from his HDFC relationship manager and asked to open a family account. We did it for mine (Wife/Spouse) on Oct-22 and delayed in submitting the KYC. We have chosen the branch as Vivekananda Nagar Branch, Hyderabad and once active, immediately transferred 10k. As per relationship manager the minimum account balance is same as my husband's one which is 5k. But now i observed that there was a deduction of AMB Charges of 708/- 3 times (for Oct-22, Nov-22 & Dec-22) and receiving emails that I need to maintain 12k balance even my account is having more than that amount. Here are the details and kindly do the needful.

Cust Id[protected]
Acc #[protected]
Holder Name - Priya Dharshini Mudumala
Branch - VIVEKANANDA NAGAR
IFSC - HDFC0001639

Hello

It's been 10 days already since i applied for a new savings account at HDFC Rander(rushabh char rasta) Branch in Surat city. and also deposit of 25000 for new account already deducted from my other account. But still i didn't receive any SMS or Mail or anything from them regarding my new account status.

I tried to contact branch person to know the status of my account and she said its still under process and then she started to ignore my messages.

I didn't expect this slow service from HDFC bank.

I don't think i can continue with them with this bad service.

Thank you for your help
Mohammed Imran Abid

Hi, Loan a/c no: [protected]my mobile number: [protected] I lost my job 5 months ago. I am not working now and my health is also not well.I am unable to pay the Bill for every month. Agents are coming to the house asking to clear dues. This type of situation I have never Faced in my life. I lost my value while visiting the agents at my home. So please, I am planning to settle with a bank.
Today's lay off is going on. I will take some months to get the job. I will not be able pay a monthly installment. If I do not pay the monthly loan amount again, agents will visit my house.
So please give one value to clear the loan. I will sell gold and clear it. Right now I am able to one time 2, 50, 000.
I will get this 2, 40, 000 after selling the gold.
After giving the settlement value i will clear with in two days
This is my humble request to the bank please do settlement.
One more request please do not send any agent to my Home.--
srinivas

Hi, Loan a/c no: 4893 XXXX XXXX 2604
I lost my job 5 months ago. I am not working now and my health is also not well.I am unable to pay the Bill for every month. Agents are coming to the house asking to clear dues. This type of situation I have never Faced in my life. I lost my value while visiting the agents at my home. So please, I am planning to settle with a bank.
Today's lay off is going on. I will take some months to get the job. I will not be able pay a monthly installment. If I do not pay the monthly loan amount again, agents will visit my house.
So please give one value to clear the loan. I will sell gold and clear it.
After giving the settlement value i will clear with in two days
This is my humble request to the bank please do settlement.
One more request please do not send any agent to my Home.

--
srinivas

Hi, Loan a/c no: [protected]my mobile number: [protected] I lost my job 5 months ago. I am not working now and my health is also not well.I am unable to pay the Bill for every month. Agents are coming to the house asking to clear dues. This type of situation I have never Faced in my life. I lost my value while visiting the agents at my home. So please, I am planning to settle with a bank.
Today's lay off is going on. I will take some months to get the job. I will not be able pay a monthly installment. If I do not pay the monthly loan amount again, agents will visit my house.
So please give one value to clear the loan. I will sell gold and clear it. Right now I am able to one time 2, 50, 000.
I will get this 2, 40, 000 after selling the gold.
After giving the settlement value i will clear with in two days
This is my humble request to the bank please do settlement.
One more request please do not send any agent to my Home.

--
srinivas

Hi, Loan a/c no: [protected]
I lost my job 5 months ago. I am not working now and my health is also not well.I am unable to pay the Bill for every month. Agents are coming to the house asking to clear dues. This type of situation I have never Faced in my life. I lost my value while visiting the agents at my home. So please, I am planning to settle with a bank.
Today's lay off is going on. I will take some months to get the job. I will not be able pay a monthly installment. If I do not pay the monthly loan amount again, agents will visit my house.
So please give one value to clear the loan. I will sell gold and clear it. Right now I am able to one time 2, 50, 000.
I will get this 2, 40, 000 after selling the gold.
After giving the settlement value i will clear with in two days
This is my humble request to the bank please do settlement.
One more request please do not send any agent to my Home.

--
srinivas

Please find the attachment. For particularly prime channel head chennai Location and CPO and hr managers...

Team,

My number is in complete DND, have never opted any marketing calls from any banker and NBFI. I have told the same message to each and every caller to remove my number from calling list and they say they will update in their data base.
But no use everyday getring calls new numbers and tired of blocking the calls after answering the same thing again and again.
Can you please help me in removing my contact in any of the marketing list on priority.

Clear the held amount
This is to inform you that I have an salary AC in HDFC. I have paid Rs 1179.37. But still the amount is on hold since 5days.

Name : Pamela Ghosh
A/C : [protected]
Hold for: Rs 1179.37

Requesting you please deduct the amount from my account.

Dear Team,
I would like to renew my gift card or please revert the money to the owner of the HDFC account.
I went to HDFC bank nearby, they were telling they cant do anything and money is gone.
There is no ethical for using money of a person if it is not used by the gifted person. If I didnt get the gifted money I request you to redeem the money back to the corresponding person. Or issue me a new HDFC gifted card.br...

My account was opened with zero balance but now it says that at least two thousand five hundred rupees have to be kept in the account. But my account was opened with zero balance....

I purchased a Royal Enfield Bullet 350 Classic in sept 2019 with Finance from HDFC Bank Ltd.
But in the hard times of Covid-19, I was unable to pay few of my EMI's which led to getting my Loan from Bank to Third Party collections team.
Their was a guy from bak side who used to come at my home door step to collect EMI's with Name - Amar Chand Kumawat and his mobile no was [protected] he took all the EMI's and foreclosure amount from us and gave slips in Return
I paid my all due EMI's to him and he gave me slips for same, infact I got the Foreclosure letter as well before getting the loan closed
But that person manipulated the Loan No in all the slips which he gave me, the actual loan no was - 6960112 and he Manipulated 1 digit in the actual Loan no and made the Fake Loan no as - 6060112 and all the slips which he gave me were from HDFC bank only and the best part is the Slips were under the right name of Loan Account Holder Name i.e Nav Singh Tanwar with complete details correctly mentioned apart from the manipulated Loan Account no.
These details of mine are leaked from Bank side and now the Bank is Saying I am having due of around 85000Rs (Approx) on my Bike loan.
But why I am liable to pay amount again if the fraud has been caused by Bank Collection team employee and the details of mine are leaked from Bank's end?
I tried connecting with Bank officer as well in Jaipur, Vidhyadhar Nagar HDFC Bank Branch and even they agreed that the concerned person was previously working with Bank and just like me he has frauded few more people but Bank is not ready to take any ownership of the same and are saying you have to pay the outstanding back again and due to all of this mess my CIBIL has been hampered very badly and has caused me in a financial and mental illness
Requesting you to look into the matter and get this sorted
I am attaching all the slips which the person shared to me for all my payments done along with the foreclosure letter from HDFC Bank Ltd

The incident happened on 02 February 2023 between22:34 hrs and 22:42hrs with State Bank of India and with South Indian Bank between 22:51hrs and 22:55Hrs.The sequence of incident is explained herein for your kind view.

My son Dr A Mani Sundar, who is working at PSG Institute of Medical Science and Research, Coimbatore as an Emergency Physician had constructed a house at Mettupalaym Village, Kinthakadavu Tk, Coimbatore. He has advertised for renting the house in Magicbricks.com & 99acres.com etc.

On seeing the above advertisement, one Mr ShivaShankar Tiwari identifying himself as Indian Armed Forces personal with his ID No: 947031-S presently staying at Mumbai. He said he has been transferred from Mumbai to Coimbatore and wanted to shift his family immediately to Coimbatore as he has to join duty on 18th February 2023. Since he has a child studying in school as his education should not be spoiled because of his transfer and wanted choose a school in time and wanted to move his family immediately. In view of non-availability of accommodation in IAF colony he wanted to choose a house for rent. Therefore, he wanted to take my son Dr Mani Sundar’s house at Mettupalayam Village, Kinthakadvu Tk for a lease. The lease amount will be paid as per norms fixed by Government Military Rules and as per his eligibility, he can pay the rent amount as ₹30000/month. Accordingly, it was mutually agreed to execute the lease agreement with an advance amount of ₹1, 80, 000 for 6 months at the rate of ₹30000/month. However, my son Dr A Mani Sundar instructed him to pay the amount to my account and handed over his mobile phone [protected] to me for further conversation regarding the execution of lease etc as I was being father to him and knowledgeable in this connection. Since I worked in Power Grid Central Sector Unit and I am aware of company lease accommodation procedures etc I requested Mr Shiva Shankar Tiwari how the lease accommodation agreement will be made and who will execute the agreement and monthly rental payment details etc. Mr Shiva Shankar Tiwari has explained to me either lease agreement will be executed by him or by his department head and the lease agreement will be signed by both tenant as well as the land owner as per the normal procedure. After the joint signature the rental agreement copy will forwarded to his Head Quarters for further processing and for payment of advance as well as for regular rent amount and after that the rent amount will be regularly paid to my account automatically from the Military account every month. However, the lease agreement will be prepared in stamp paper by himself before occupation of the house on his arrival at Coimbatore subject to payment of advance.

On 2nd February 2023 at around 10.00 PM suddenly Mr.Tiwari (herein after his name) has contacted my son Dr A Mani Sundar and said he will transfer the advance amount immediately from Military account to my bank account through his Military Reverse Card and therefore requested me to open my Google pay account or net banking whichever the bank I have account at my convenience. Since he will be busy to look into other military activities and engaged, he wanted me to talk to his higher officer who is in the rank of Jr Captain Mr Ambuj Kumar regarding the transfer of the advance amount.

Then Mr Ambuj Kumar who came in contact with me asked me to enter one bank account claiming it’s a HDFC Bank Account [protected] with IFSC Code as HDFC0000284 and enter the amount of ₹24999 at 22.42 Hrs on 2nd February 2023 which will be debited from his military reverse card and without waiting for my reply to verify my credit in my bank account, he asked me to enter ₹49999 in google pay account which was linked to my State Bank of India account number [protected] immediately. While there was a difficulty in transferring the amount one Mr Rabindra Kumar claiming to be Senior Captain assisted me in operating the google pay account to transfer the amount. Since the limit exceeded the operating amount SBI stopped transferring the further amount as per Mr Rabindra Kumar request which I am un- aware that money is going from my account to his account. Then he requested me to operate the google pay account from the account linked to South Indian Bank and advised me to enter another HDFC bank account [protected] with its IFSC Code as HDFC0009009 and requested me to enter an amount of ₹49999 at 22:51 Hrs and without waiting for my reply and forced me to enter amount of ₹49999 at 22:55 Hrs further. Further he advised me to enter various amounts linking my south Indian bank account for crediting on HDFC account [protected] with its IFSC Code as HDFC0001117 giving me undue pressure to take the action quickly otherwise the money will go back to the treasury if we delay further and asked me to do it immediately. However, I am unable to understand whether money is going away or coming to my account. But every time after entering the amount the
South Indian Bank did not allow to transfer the amount indicating the limit of transfer as ₹0.00. since Bank came to understand some fishy is going on.

Then I grew suspicious and asked him to wait till I check for the balance amount in my both the bank accounts. On checking I could find there was no money credited to my account instead the amount was debited from my both bank accounts to the tune of ₹174996/ (₹24999+₹49999 from State Bank of India & ₹49999 + ₹49999 from South Indian Bank). When I enquired Mr Rabindra Kumar regarding wrong transfer amount which is not as per the National Reverse Card as said by Mr.Tiwari. and said instead of money coming in to my account it is going from my account. But he assured this will happen at times because, as it may require the approval of military treasury and sure he will arrange the money as soon as the entire transaction is over. Then I stopped entering further amount in Google Pay in spite of his insistence and threatened him to stop giving this type of the instructions as it appears to be fraudulent transfer and asked instead of money coming into my account how can the money go away from my account as per Military Reverse Card. Since this is wrong transaction which you are forcing me to do it and therefore I will make a complaint to Cyber Crime and did not heed any instructions from him and stopped my conversation. Having understood that sufficient money in my bank account he called me again and said if money transferring is not possible immediately asked me to schedule the transaction as daily or monthly which ever is convenient for me. However South Indian Bank did not allow the scheduled payment finding out that it’s a fraudulent transfer and giving SMS that some wrong transaction is going on with dummy account and hence block the account and call toll free number [protected] or SMS. Since he has mentally engaged me in transferring the money, I could not see South Indian Bank message on the eve of the incident but later I found out at 0.00Hrs on 3rd February 2023 and went to South Indian Bank Sungam Branch on 3rd Feb 23 itself and found out from the Asst Branch Manager it is a fraudulent transfer and the money has gone into a dummy account. Further he also helped me by giving official message to his Bank Head Quarters for stopping the scheduling. Also, it is understood from HDFC Bank Trichy Road Branch that the account holder is a high value person.

The complaint registered with Cyber Crime and the acknowledgement Nos got are as follows:
1. Acknowledgment No: [protected] (Copy Enclosed)
2. Acknowledgment No: [protected] (Copy Enclosed)
All fraudulent withdrawals happened with State Bank of India account as well as with South Indian Bank account and the statements highlighting fraudulent withdrawal amount are enclosed as evidence for investigation at your end to take necessary action and making request to help me to reverse the money to my bank account as early as possible considering me as a super senior citizen living with a meagre amount.

Prime Suspects Name and Telephone Number are given hereunder for your immediate necessary action:
1. Shiva Shankar Tiwari: [protected]
2. Rabindra Kumar: [protected]

Mr.Tiwari has following Identities: (enclosed)
1. ID Card: Indian Armed Forces-CPL (Personal Number): 947031-S
2. Aadhar Card:[protected]
3. Indian Arm Service Card: GA [protected] L 01
4. PAN Card No: AIDPT 5372M.
In addition to this One Mr.Yogendra Kumar Punya( Contact No:[protected]) claiming himself as Army Commandant Officer came on line on 3rd Feb 23 but I have not lifted the call since we were engaged in a school function on that day. Later he has given message to us to provide the bank information from where the money has transferred. We have provided the information which he sought on 4th Feb 2023. His photo came along with his what’s app profile is also enclosed herein for your kind ref.

Over two transactions on 17th Dec and 18th Dec, I was duped of INR 24, 000 under the merchant name of MECHANDISEEBS Chennai on my HDFC Regalia card. There was an OTP received for the first transaction which was never shared with anyone and still the money was deducted. With regards to the 2nd transaction on 18th Dec, there was not OTP received and still the money was deducted.

Hello,
Reference Number # :[protected]
Customer identification number :35086644
Transaction Amount : 1215 rupees

I have done a transaction of Rs.1215 on 04 Feb 2023 .The transaction got timed out but the money has been debited from my account. The transaction got failed because of the timeout error which happened at the HDFC bank’s end/ ICICI PG for Kurukshetra University website.

Receiver has not received the amount. Please look into this issue and resolve it asap. This is urgent and high priority please

Hi this is Magesh my account number is, my mobile number is -[protected], I Have paid all my dues, still they asked me to pay 14000 when I asked the reason they mentioned, I haven't paid emi for 36 month, they called me as to pay 14000, I tried to sort no use, so I paid another 5971 again I paid my emi for there sake just for there sake, ! still no use still taunting

This is to inform you that I have an salary AC in HDFC. I have paid Rs 8206.12. But still the amount is on hold.

Name : Pamela Ghosh
A/C : [protected]
Hold for: Rs 8206.12

Requesting you please deduct the amount from my account.

Everytime this is happening, everytime I have to mail to you to clear the held amount. This is very much troublesome for me.

I have been using HDFC as salary account for past 2 years and all of a sudden they have FROZE my account for re KYC . I have visited the bank several time this month before and nobody informed me nor I was getting any notifications that my KYC failed. My name in Aadhar and pan were not same as in one fathers name was there without initials.

Highly fed up with these kind of communication gaps. I have missed my salary and multiple EMI'S because of this and now it will take me another 10 days for updating in Aadhar and bank doesn't care.

My HDFC loan EMI ₹26, 520 due on 7th of every month and i do know if i don't maintain balance check will bounce. Once, EMI recovered, HDFC will charge ₹531 that's fair enough.

On 5th Dec 2022 i have maintained balance on my account ₹26, 628.
Thinking EMI will deduct on 7th Dec and i have maintained the balance.

But, On 6th Dec 2022 without my knowledge HDFC deducts ₹236 as EMI RTN CHARGES which makes my balance as ₹26, 392.

On EMI due date 7th Dec 2022 HDFC bounces the check as not sufficient balance. So, The transaction made on 6th Dec makes ₹128 shortfall for EMI. This is not my mistake its solely HDFC has to rethink not to deduct any charges prior EMI due date or proactively inform the customer about the charges.

And On 14th Dec 2022 HDFC recovers ₹531 as overdue loan. Which is correct since check is bounced. But question is who is responsible for that ₹236 transaction that made ₹128 shortfall for EMI.