Claimed

HDFC Bank Complaints & Reviews

2.9
Updated: Feb 20, 2026
Complaints 32944
Resolved
18420
Unresolved
14524
Contacts

File a complaint to HDFC Bank

Having problems with HDFC Bank?

File a complaint and get it resolved by HDFC Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

HDFC Bank reviews & complaints page 51

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
J
Jerold Emanuel
Feb 15, 2023
Report
Copy

Address: Malkajgiri

Dear HDFC LIFE Manager,

I have approached the HDFC branch Malkajgiri to take policy for my daughter and my Son for one lakh each in the year 2021 March, they have guided me and my wife to take the policy of HDFC

LIFE, We have asked the agent that in middle can we cancel the policy, he said after one year you can cancel the policy at any time, so I need my money for my mother’s treatment, and even I went

to HDFC LIFE Begumpet, they said that it will not be cancelled in middle, I said I want my money back now for treatment for my mother as she is in Cancer hospital for the treatment and for my Sons Marriage .

So now I want to cancel my Policy, as we required the policy amount for my mother’s Medicals expenses for My Sons Marriage .

If not seriously I will go for Ombudsmen and will raise the Complaint.
HDFC Bank customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    J
    Jerold Emanuel
    Feb 15, 2023
    Report
    Copy

    Address: Malkajgiri

    Dear HDFC LIFE Manager,

    I have approached the HDFC branch Malkajgiri to take policy for my daughter and my Son for one lakh each in the year 2021 March, they have guided me and my wife to take the policy of HDFC

    LIFE, We have asked the agent that in middle can we cancel the policy, he said after one year you can cancel the policy at any time, so I need my money for my mother’s treatment, and even I went

    to HDFC LIFE Begumpet, they said that it will not be cancelled in middle, I said I want my money back now for treatment for my mother as she is in Cancer hospital for the treatment as well as for my Sons Marriage.

    So now I want to cancel my Policy, as we required the policy amount for my mother’s Medicals expenses and for my Soins Marriage.

    If not seriously I will go for Ombudsmen and will raise the Complaint.
    HDFC Bank customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      P
      Prasad Deosthali
      from Thane, Maharashtra
      Feb 15, 2023
      Resolved
      Report
      Copy
      Resolved

      Address: Maharashtra - Thane District - 421201

      Dear FastagHDFC Team,

      This is to raise a written complaint about "Illegal/wrong deduction of Toll for the amount of 80.00 INR" against the above said subject line vehicle.

      My vehicle (Hyundai-Grand i10 - MH05-DS-6848) was parked in my parking lot last night, i.e. on 14-Feb-23. Location of the vehicle is (Maharashtra - Thane - 421201)
      However, surprisingly I received a message from 'JK-HDFCBK' stating the following:

      Toll Paid Rs. 80
      At: IRB Choryasi || On:[protected]:02:23 || Vehicle No: MH05DS6848
      Via HDFC Bank NETC FASTag || Bal: Rs 9.099

      I want to let you know and want to confirm that neither me nor my vehicle went anywhere on the said date on the given time & we were at home only.

      We reside in Maharashtra state, Thane district. The said Toll Booth (IRB Choryasi) is located in Gujarat.
      I am furiously wondering, how the Toll amount got deducted from my account then??

      This illegal & wrong deduction needs to be rectified.
      Requesting you to please look into it & kindly revert my money back to my FastagHDFC account at earliest, which was wrongly deducted.

      I have raised a complaint with your customer care & wherein they acknowledged the issue, also mentioned that this happened due to some server problem / system glitch.
      They provided me with the complaint number - I83689251. PFA relevant documents/images for your reference.
      Mar 20, 2023
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Feb 16, 2023
      HDFC Bank Customer Care's response
      Dear Customer,

      At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

      -Anay, Service Manager
      HDFC Bank Customer Assistance
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        Somuk
        Feb 15, 2023
        Report
        Copy

        I have booked train ticket in payzapp. I'm not able to cancel my train ticket which is booked in payzapp. The page will not load.i have attached the reference. Now who will pay my amount.?
        HDFC Bank customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          A
          Aneri Adani
          Feb 14, 2023
          Report
          Copy

          I had my train tickets booked through Smartbuy but i’m unable to cancel it presently. When I log into the Smartbuy website and click on cancel ticket, it pops up with “Couldn’t complete the request. Something went wrong.” This has happened quite a few times. Please look into this matter and help me cancel the tickets.
          Thank you
          HDFC Bank customer support has been notified about the posted complaint.
          Dear Customer,

          At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

          -Anay, Service Manager
          HDFC Bank Customer Assistance
          Helpful
          Found this helpful?
          1 Comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            S
            saksham dewan
            Feb 13, 2023
            Resolved
            Report
            Copy
            Resolved

            As a college student I cannot afford to pay these charges, please look into it, thankyou.
            MIR[protected]
            DEBIT CARD ANNUAL FEE-Dec[protected]MIR[protected]
            customer id[protected]
            Aug 20, 2023
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Dear Customer,

            Thanks for connecting with us. We are happy to help. Click on http://bit.ly/2Lzhyn3 to submit the complete concern along with the necessary details for further assistance. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

            -Anay
            HDFC Bank Customer Assistance
            Dear Customer,

            We regret the inconvenience caused to you please ignore the above response. Kindly share with us your registered email ID or mobile number in bank records for us to check and guide suitably.

            -Anay
            HDFC Bank Customer Assistance
            saksham dewan's [Complaint's author] reply, Feb 16, 2023
            9899980343, [email protected]
            please can you help me?
            Helpful
            Found this helpful?
            3 Comments
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              S
              Shivakumar M Singhe
              from Ponnampet, Karnataka
              Feb 13, 2023
              Report
              Copy

              My name is Shivakumar.singhe. I had 2 credit cards ending 5530 and 3321. Even after clearing the outstanding amount I didn't receive NOC
              HDFC Bank customer support has been notified about the posted complaint.
              Dear Customer,

              Thanks for connecting with us. We are happy to help. Click on http://bit.ly/2Lzhyn3 to submit the complete concern along with the necessary details for further assistance. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

              -Anay
              HDFC Bank Customer Assistance
              Helpful
              Found this helpful?
              1 Comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                Address: Indore

                Hello, from several months I am trying to get my account unblocked.
                I visited branch and told all documents were fine, The rude people made me visit branch several times.

                You have got my money, I have the rights to take legal action and I was about to, I was told by your staff that this time forgive us.

                I still see "Hey! We regret to inform you that we are unable to process your request. The beneficiary...
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy
                P
                Param17991
                Feb 12, 2023
                Report
                Copy

                Hi HDFC

                Air India has refunded an amount of around 40, 000 but I haven't received it in my account yet. It's been around 3 months since the refund. I have raised complaint, and then escalated it and now in connect with my relationship manager since last 3 weeks but no resolution has been provided
                HDFC Bank customer support has been notified about the posted complaint.
                Dear Customer,

                At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the transaction details for us to help you with the solution.

                -Anay, Service Manager
                HDFC Bank Customer Assistance
                Helpful
                Found this helpful?
                1 Comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  P
                  Prikshit hooda
                  from Panipat, Haryana
                  Feb 12, 2023
                  Report
                  Copy

                  I do a recharge of 397 rs in bsnl no [protected] at payzapp account . Money deducted two time but not refunded yet after 10 days
                  HDFC Bank customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    Address: SCO-15, SECTOR 14, GURGAON, HARYANA -122 001

                    Hi,
                    The hdfc bank has kep on hold on my funds of Rs. 45000/- approximately in total for auto debit return charges by MI Revenue Hold Through GEFU in last 2-3 months.

                    My Account No - [protected],
                    IFSC Code: HDFC0000090
                    Branch Name: SCO-15, SECTOR 14, GURGAON-122001, Haryana

                    When I approached to customer service regarding this they said it was on hold for your EMI's payment and later in...
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy
                    S
                    ShravanJha
                    from Pune, Maharashtra
                    Feb 11, 2023
                    Report
                    Copy

                    Address: HDFC,VIP Road,Laheriasarai,Darbhanga,Bihar

                    Dear Sir / Madam,

                    This is Shravan Jha, My Customer id is[protected] and my mobile number is - [protected].

                    From 8th Feb-2023 onwards all UPI transcation are getting failed and message came please contact HDFC Branch. I tried from 2-3 app but from all UPI applications all transaction are failed.

                    So please take the action and resolve as soon as possible and confirm.

                    Regards
                    Shravan Jha
                    Mob- [protected]
                    HDFC Bank customer support has been notified about the posted complaint.
                    Dear Customer,

                    At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                    -Anay, Service Manager
                    HDFC Bank Customer Assistance
                    Helpful
                    Found this helpful?
                    1 Comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      S
                      santaranja
                      from Kolkata, West Bengal
                      Feb 11, 2023
                      Report
                      Copy

                      Address: kolkata

                      This is santanu banerjee. I have been called from hdfc bank for credit card dated 07/02/23 and then i supplied all the relevant information/details dated 08/02/2023 and after that there are 2/3 calls came to me and informd that my application is approved and selected for millennia credit card and i will be getting a final verification call from chennai. Two days over there is no verification call from chennai.
                      I also received a text message where i have got a link to check status by phone nos. Whenever i am checking its showing "no records found". My credit score/records ranked as "excellent". I am totally confused...please help
                      HDFC Bank customer support has been notified about the posted complaint.
                      Dear Customer,

                      At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                      -Anay, Service Manager
                      HDFC Bank Customer Assistance
                      Helpful
                      Found this helpful?
                      1 Comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        S
                        smita poojary
                        Feb 11, 2023
                        Report
                        Copy

                        Hi while checking my blue dart tracking it shows C'Nee Shifted From The Given Address. it is the official address

                        Waybill No [protected]

                        Reference No [protected]
                        HDFC Bank customer support has been notified about the posted complaint.
                        Dear Customer,

                        At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                        -Anay, Service Manager
                        HDFC Bank Customer Assistance
                        Helpful
                        Found this helpful?
                        1 Comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          B
                          biplab karar
                          Feb 10, 2023
                          Report
                          Copy

                          Address: CHANDANNAGORE

                          I have got two wheeler loan for my glamer . Reg.No. Wb-16-t 3217 in[protected], through centurion bank- chandannagore branch. Completed the hp loan. After completion of the loan i have not received the original r.C. Book from bankers and also i have not received the noc. We need the noc., how to proceed further . With regards .Biplab karar. [protected]
                          chassis no. 07eawc21824, engone no.07easm26620
                          HDFC Bank customer support has been notified about the posted complaint.
                          Dear Customer,

                          At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the loan account details for us to help you with the solution.

                          -Anay, Service Manager
                          HDFC Bank Customer Assistance
                          Helpful
                          Found this helpful?
                          1 Comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            G
                            gijomath
                            from Hyderabad-Miyapur, Andhra Pradesh
                            Feb 10, 2023
                            Report
                            Copy

                            Without any information, the bank deducted Rs. 236 from my account. I want my money back and the reason also why it is deducted.

                            Customer id : 35566534
                            HDFC Bank customer support has been notified about the posted complaint.
                            Dear Customer,

                            At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the charges details for us to help you with the solution.

                            -Anay, Service Manager
                            HDFC Bank Customer Assistance
                            Helpful
                            Found this helpful?
                            1 Comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              R
                              rajanikantsharma111
                              from Bengaluru, Karnataka
                              Feb 10, 2023
                              Report
                              Copy

                              Address: MG Road, Bangalore Karnataka:560001

                              Without any consent or any ISA Account, HDFC had deducted 295 rs on the ISAQMC maintenance charges for Quarterly July -Sept 22
                              HDFC Bank customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                R
                                rajanikantsharma111
                                from Bengaluru, Karnataka
                                Feb 10, 2023
                                Report
                                Copy

                                Address: MG, Road, Bangalore Karnataka: 560001

                                Hi

                                I am having saving account from HDFC Bank, and got notification yesterday about 295 rs charges on the name of Quarterly ISAQMC Maintenance Charges.

                                Though I don't have any ISA Account from HDFC Bank.

                                I tried to talked to HDFC Bank Customer care but they have no Idea about this deduction
                                HDFC Bank customer support has been notified about the posted complaint.
                                Dear Customer,

                                At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the charges details for us to help you with the solution.

                                -Anay, Service Manager
                                HDFC Bank Customer Assistance
                                Helpful
                                Found this helpful?
                                1 Comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  S
                                  sureshmandan
                                  Feb 10, 2023
                                  Report
                                  Copy

                                  Address: RC Dutt Road Alkapuri Vadodara Gujarat

                                  On 9th Feb the hdfc Bank debited Rs. 295.00 from my Account#[protected] as charges for isaqmc July -Sept22-53193. I have not subscribed to these services during the year 2022=23. Please see that this unauthorized deduction is stopped
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Dear Customer,

                                  At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the charges details for us to help you with the solution.

                                  -Anay, Service Manager
                                  HDFC Bank Customer Assistance
                                  Helpful
                                  Found this helpful?
                                  1 Comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    N
                                    Naresha V
                                    from Mumbai, Maharashtra
                                    Feb 10, 2023
                                    Report
                                    Copy

                                    Hi,

                                    I just found out that an amount of ₹ 1824.41 was deducted from my account on 8th FEB. I haven't done any foreign or international transactions whatsoever.

                                    And what's with the insane deduction? And there is no debit message also came for this.

                                    I need the resolution for this.
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Dear Customer,

                                    At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the charges details for us to help you with the solution.

                                    -Anay, Service Manager
                                    HDFC Bank Customer Assistance
                                    Helpful
                                    Found this helpful?
                                    1 Comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit