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HDFC Bank Complaints & Reviews

2.9
Updated: Aug 21, 2026
Complaints 32962
Resolved
18423
Unresolved
14539
Good! HDFC Bank values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that HDFC Bank step up their efforts to fully resolve all complaints 👍
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HDFC Bank reviews & complaints page 52

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J
Jasmeetsingh0110
from Allahabad, Uttar Pradesh
Apr 11, 2017
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Double debit of amount.

Address: Ambala, Haryana, 134004

I tried to make payment of ₹11549 to flipcart on 5 april using my debit card.
I received single OTP on my number but when i entered it then my account was debited twice for the transaction.
I also contracted flipcart regarding this and they said that they have received only one payment of ₹11549.
I went to the bank 3-4 times but nobody is solving my issue.
I request you to please solve my issue otherwise i...
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tyagiji3205
from Delhi, Delhi
Apr 8, 2017
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Staff behaviour

Address: New Delhi, Delhi, 110096

I have taken one personal loan before 1 years now my monthly emi was 7017.
i am submitting my loan emi regularly. i got a phone call before 7 days deduction date of emi. But today i got a phone call from HDFC bank and someone is talking with me. staff Executive talking me like a criminal.he was shouting me and Misbehavior with me and . he says you are fool or he says i called you lot, s of time if you have any guts you can stop me....
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S
SonaS
from Delhi, Delhi
Apr 6, 2017
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Lost my food card

Address: 411057

Hi,

I had lost my Food Plus card, i am a TCS associate, could you block the card and issue the new card.Also my old card has balance money in that account around 3K.

Could you please transfer the amount in the new card. I am waiting for you response.

The food card number is : [protected]

Please resolve this matter asap.

My email : snehal.[protected]@tcs.com...
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D
deven waiting for true luv
from Delhi, Delhi
Apr 4, 2017
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Hdfc netbanking

Address: 122001
Website: Www.Hdfcnetbanking.co.in

I am using hdfc netbanking service from last almost 1 year without any problems. But nowadays its not working from last 2 or 3 days it is showing loading when i entered login id and password. I am using through hdfc netbanking mobile application. I also try to open it from Google chrome but the problem is remain same. It is showing that my last session is not terminated. I hope you will work on it and solve this problem Asap. Thankyou....
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B
Bsvm
from Mumbai, Maharashtra
Apr 3, 2017
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Amount wrongly deducted under DC INTL POS TXN MARKUP + ST

Address: Thane, Maharashtra, 421503
Website: www.hdfcbank.com

Amount wrongly deducted under DC INTL POS TXN MARKUP + ST from my act without my notice on 1st April 2017.

As per my understanding this is "Txn - Transaction. Markup - Foreign currency markup. St - Service tax. It is the foreign currency markup charges charged to your card for doing swiping your card at an International location. ... HDFC bank charges 3.5 of the transaction amount as a fee for using your debit card for a transaction...
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V
Vasudm
Mar 20, 2017
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Home loan processing fee refund

Address: 560036
Website: www.hdfc.com

Submitted a compliant on 7th March but haven't received a response yet..

Dear Sir/Madam,
I had applied for a balance transfer of my home loan (currently I have my Home loan from L&T finance), and before applying I asked the HDFC executive whether do you fund for "B" Katha and He said yes. And He also mentioned that the processing fee would be waived and He told that I have to pay the processing fee but it will be adjusted...
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S
Sambhavaditya
from Lucknow, Uttar Pradesh
Mar 14, 2017
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Credit Card - mobile number change application

Address: Chennai, Tamil Nadu
Website: hdfcbank.com

My name Sambhav Aditya. My mail id is sambhav.[protected]@gmail.com. My last your digit credit card no. 8764. I submitted form for change mobile number. My mobile number is [protected]. But hdfc credit card division updated my mobile number is [protected]. They updated wrong mobile number. I contacted to hdfc credit card customer care but they rejected my request and suggest me for again resubmit mobile no. change form. It's not my mistake . Please...
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N
nimesh.prajapati
from Ahmedabad, Gujarat
Mar 10, 2017
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Not able to see premium policy receipt

Address: Gandhinagar, Gujarat, 382024
Website: HDFC life

I have paid 9700 as premium of my HDFC life click 2 protect policy number 16754579. I have received mail of receipt but password protected . Document are not opening even after inserting date of birth as my password which is suggested in mail. So I don't have my premium policy receipt. I need a premium policy receipt. So please send me hard copy to my address or send me another mail which I can access....
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R
rathod55
Mar 9, 2017
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ISA Account at HDFC Bank

Address: Pune, Maharashtra, 411014
Website: www.hdfcbank.com

Hi,

I applied for ISA account on 9th December, 2016. Today it's 3 months and still my account is not opened. I have done numerous complaints - through phone and secure message (internet banking) and also contacted my home bank manager - Pooja Jain. I was asked to fill-up and provide documents three times till now which I did.

However, today 9th March 2017 (3 months after me first visiting Kharadi 2, Pune branch),...
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Bakeri TSF
from Delhi, Delhi
Mar 7, 2017
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Not able to apply IPO thru HDFC netbanking service

Address: 380018
Website: netbanking.hdfcbank.com/netbanking/?_ga=1.132738190.1441257558.1472810870

I want to apply for Music broadcast ltd. IPO today.But its getting stucked at last moment and same page is opening again and again.I knew that I am doing it properly and I have more than enough balance in my account to bid for the IPO, Internet is fine.Each and every possible condition is fine except the HDFC website behaviour.

Really upset by this kind of technology and support HDFC providing after being a leader in their...
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M
Mahesh Bollam
from Visakhapatnam, Andhra Pradesh
Feb 27, 2017
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Harassment from srinidhi associates and their collection/manager/executives

Address: Visakhapatnam, Andhra Pradesh, 530026

I am m.Tabita took credit card from hdfc bank. Due to personnel problems there are pending emi's since 2 months, and i requested the same to the executives and collection manager kumar chakravarthy. But the manager did not listen to my words and send two executives to my house. The two executives came to my house and introduced them selves as from hdfc bank, srinidhi associates, visakhapatnam to my mother-in-law aged 56 who were alone at...
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S
Shakuntala Hanchinal
from Pune, Maharashtra
Feb 22, 2017
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Unable to add money to paytm

Today I was trying to add money to my paytm wallet using my snapdeal hdfc credit card but transaction got failed showing that "We regret to inform you that the service of adding money to your Paytm wallet is currently not available on your card. You may still continue to transact on Paytm with the same card for other services such as recharge, bill payments, travel & movie bookings and shopping."...
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S
Sanjeev Sukheja
Feb 17, 2017
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Not arrange the pos machine

Address: 147301
Website: [email protected]

Acount opened but 1 month gone pos machine not installed from the concerned authorities details a/c no [protected] global enterprises hdfc bank main post office road mandigobindgarh distt fatehgarhsahib punjab pin code 147301 ifsc code hdfc0000342 my contact [protected] plz make sure how much finaly time u ill take to install pos machine i[censored] dont take6it seriously i ill be closed this acount and take legal action...
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K
Kushal Raina
from Shimla, Himachal Pradesh
Feb 17, 2017
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Pos machine not working

Address: 175009
Website: NA

Hi
we have a swipe machine & is de-activated last four & I have written mail also three time.
but no response.
I am dealing with HDFC bank for a long time but this time is very pathetic & horrible service..

we are loosing our business because of can not receive any payment, HDFC will be responsible for all this.
pls look in to the matter if you can..

thanks
Name -tattapani travelsbr...
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J
Joe Selvaraja
from Bengaluru, Karnataka
Feb 7, 2017
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Classic Assurance Plus - Cheated with wrong infomation by HDFC Life Broker Vizza (Code:00542801)

Address: 600010
Website: www.hdfclife.com

Below is a detailed complaint i gave to HDFC Life on 19 Nov 2016. Still now i have not got a solution from HDFC on the money i have lost. They got back to me in between saying that they have given warning to the sales person at Vizza Brokerage, but that does not solve my problem or get back the money i paid. Now HDFC also stopped responding. Somebody please help.

=============================================================br...
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M
Ma Nadeem
from Hyderabad, Telangana
Jan 18, 2017
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No response to open the New account.

Address: Hyderabad, Andhra Pradesh, 500036

Good evening sir or madam this is m a nadeem from Hyderabad malakpet.
As I have open my own company. To open the current account I went to bank .but bank staff told me to prepare some documents. And I have prepared 100%.
since 15 days I am roaming to malakpet and moosarambagh branch.
but no response. .just playing with me..
and I am a existing 8 year customer of hdfc bank...
for details please contact me...
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T
Thomas Kiran
from Chennai, Tamil Nadu
Jan 13, 2017
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Regarding IB BILLPAY DRHDFC?

Address: 560008
Website: hdfc banking

I Have an Savings account with HDFC Bank, Bangalore CMH Road, i recently checked my statement from November to till date, i was wondering how or where did i withdraw that amount, which, is NOT been drawn by me but it say's that (IB BILLPAY DRHDFC debated) and deducted on NOV 17/2016 of Rs.11051/- & on Dec 18/2016 of Rs. 2937.60/-, so can i have the details of what is this amount debated for, from my account,

Please can someone...
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R
rajneeshkumar79
from Noida, Uttar Pradesh
Dec 31, 2016
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What is the timing of deposit. ...

Address: Kangra, Himachal Pradesh, 176206
Website: www.hdfc.com

My name is rajneesh kumar my customer id is 57915920 ..I went to bank for deposite but branch manager refuse my deposit. ..he said that the timing for deposite is 2 pm we will not accept any deposite after 2 pm ...I am a regular and old account holder of hdfc. ..I shocked when I heard this...will you pls tell me exact timing of deposite...if there will be no satisfactory reply I will close my account

Thanks...
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I
ismailmd79
from Gurgaon, Haryana
Nov 18, 2016
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Jumbo Loan Complaint

Address: Hyderabad, Andhra Pradesh, 500032
Website: HDFC

Hi,

This is Mohammed Ismail, I have HDFC account as well as Credit card,

Last month 22 October Saturday I have received call from HDFC Customer care Hyderabad center they have offered me a Jumbo loan on my Credit card, I have accepted and clearly told the executive I need loan before 24 Or 25, and the executive has told me the loan amount will be credited with in One day which is Monday, after that I have received...
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pkreddy
from Ranaghat, West Bengal
Nov 12, 2016
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Preferred Banking

Address: Khordha, Odisha, 751015

It is seen that HDFC bank is charging loyal customers for preferred banking. I have an account for the last 14 years and this is not the way to be treated whereas other banks do not charge any such fee for similar services. I wrote but the bank never replies in writing about this programme management fee. I do not understand why no reason is given for charging such fees and first of all WHY in the first place.

Email 17.[protected]@gmail.com...
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