Claimed

HDFC Bank Complaints & Reviews

2.9
Updated: Aug 21, 2026
Complaints 32962
Resolved
18423
Unresolved
14539
Contacts

File a complaint to HDFC Bank

Having problems with HDFC Bank?

File a complaint and get it resolved by HDFC Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

HDFC Bank reviews & complaints page 53

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
aka70698
from Mumbai, Maharashtra
Oct 20, 2016
Resolved
Report
Copy
Resolved

They opened my account with wrong name and now refuses to do changes so.

Address: 400701

Very bad experience with hdfc have to face a problem because I don't have a surname they refused to update my name . I don't how people have suggested me HDFC .

I never knew people were unprofessional up to this extend
Told by your employee "We don't have a policy to open a account for people with no surname"
Yes and government has a policy to update me with a passport, aadhar card, pan card, voters ID and driver's...
Helpful
Found this helpful?
Write a comment
Report
Copy
R
Rohitngpl
from Ludhiana, Punjab
Sep 28, 2016
Resolved
Report
Copy
Resolved

Complaint against the employee

Address: Fazilka, Punjab, 152116

Dear sir,
i want to make here a complaint against the employee of hdfc bank and his name is Deepak Singla, branch manager of sitto guno branch, teh Abohar, Punjab.
This person has misguided me by saying that if i register a policy he will give me a credit card.I have made so many complaints against this person but i didnt got any solution till now and its been fifteen months but i didnt got any relevant solutions and this been...
Helpful
13 other people found this review helpful
13 found this helpful
9 Comments
Report
Copy
I
Ipsita Agrawal
from Pune, Maharashtra
Sep 19, 2016
Resolved
Report
Copy
Resolved

Depository charges aug 2016 - 50389695

Address: Dhar, Madhya Pradesh, 454001
Website: www.hdfcbank.com

Rs. 962 have been debited from my account on 14th september 2016 under depository charges aug[protected]. I have already informed to the bank regarding non-requirement of this demat account and also given a written application to close this account. They assured me that no charges will be made due to this. Also, i never used this account in the lifetime of its presence. I would like to get my money back and want to close this demat account...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
Shruthi MU
from Gurgaon, Haryana
Sep 4, 2016
Resolved
Report
Copy
Resolved

Debit card is not yet delivered

Address: 560034

Hi Team,

I hold HDFC account and my account number is [protected] and Customer id: 38893025 and registered mobile# [protected].

I am not able to get my debit card still which I had applied long back as my current debit card was expired and my address has been changed. Also I am not able to perform net banking as I forgot my password and the system is asking for card number and expiry date details.
br...
Helpful
1 other people found this review helpful
1 found this helpful
2 Comments
Report
Copy
G
Gulshan Tiwari
from Gurgaon, Haryana
Sep 1, 2016
Resolved
Report
Copy
Resolved

Fraud and false statement done

Address: 121004

I have misguided and false statement has done to me, due to some reason i was not able to pay credit card payment for two months. I got the call from HDFC to pay the money and Mr. Chandan kumar (+91-[protected] & +91-[protected]), Assistant Manager, Retail Portfolio Management, HDFC Bank Card Division, Vikaspuri, came to me and said to me clear the payment and I was ready to done the payment but he told me to pay only 13000 right now and rest...
Helpful
Found this helpful?
Write a comment
Report
Copy
2
23911079
from Mumbai, Maharashtra
Aug 27, 2016
Resolved
Report
Copy
Resolved

Refund of money

Address: Karnal, Haryana, 132001

Shagun chhabra.credit card no.[protected]..from March I registered auto pay minimum as I am not aware about it bank has cut charges for this..today I cum to know about this from one of the employee of the bank..nw i deregisertered auto pay .so I request the authorities to refund my money back which is cut as bank charges...I shall b very grateful to you for this....
Helpful
Found this helpful?
Write a comment
Report
Copy
S
Shakti Thapa
from Noida, Uttar Pradesh
Aug 26, 2016
Resolved
Report
Copy
Resolved

Misleading IVR System Resulting in Loss of Mobile Balance as well as increased Anger

Address: 110070

Dear Representative at HDFC Bank,

I would like to bring to your notice that your IVR system one of the most complicated to understand as well as worst in order to reach a customer care representative in any banking history.

On 26/08/16, I lost my entire mobile balance (more than Rs.100) but couldn't talk to your representative that could solve my problem.

I had a basic query to "active the newly...
Helpful
Found this helpful?
Write a comment
Report
Copy
A
Avinash Pat
from Pune, Maharashtra
Aug 9, 2016
Resolved
Report
Copy
Resolved

Wrong deduction of charges rs 115

Address: Thane, Maharashtra, 401501

Dear sir

I am filling this complaint against hdfc bank boisar tarapur branch siv kala arcade.

On 1st august 2016 i am in meeting with my client, so i send my friend to deposit rs 3102 cash in my saving account, this cash deposited for loan emi for my activa scooty, which is deducted from my saving account.

Now bank is saying this is third party transaction and we have charged for this.
br...
Helpful
Found this helpful?
Write a comment
Report
Copy
J
Jaiminimehta
from Bengaluru, Karnataka
Aug 4, 2016
Report
Copy

ISAQMC Charges

Address: Vadodara, Gujarat, 390001

SB Acct. No. [protected] (preferredCustomer). I have just noticed a Levi of Rs. 286.25 from my SB account (dated 20/05/2016) supposedly for mutual fund transaction through netbanking. I have never done such transaction. This is a serious matter and I demand immediate reimbursement of this and all previous such charges.

I also understand that this practice is going on for a while and many more customers are effected. if...
Helpful
26 other people found this review helpful
26 found this helpful
2 Comments
Report
Copy
T
Thangaraj Gopikrishnan
Aug 3, 2016
Resolved
Report
Copy
Resolved

Hdfc food plus card not accepted in any groceries shops

Address: Chennai, Tamil Nadu, 600042
Website: HDFC

My HDFC Food Plus card is not accepted in any Groceries/Vegetable shops. I am not sure what is the purpose of this Food Plus card. Where as my wife was using the HDFC Food Plus card in the past (before 2 years) which was accepted in the same shops before.
We want you to get this resolved and make it available for us to use our HDFC Food Plus cards in Groceries/Vegetable shops.

Thanks in advance....
Helpful
Found this helpful?
1 Comment
Report
Copy
A
Amol_Manchekar
from Bengaluru, Karnataka
Aug 3, 2016
Report
Copy

Hdfc life sampoorn samridhi plan (policy no.15471564)

Address: Pune, Maharashtra, 411018

Hi,

I had purchased "hdfclife sampoorn samridhi plan" in 2012.
As per information given by the agent, i have to pay annual premium of rs. 50, 000 for at least 5 years.
At the end of the 5th year, i can surrender the policy if i want, and i will get minimum rs. 4, 43, 750 and if i continue to pay premium in subsequent years, my maturity amount will be increased by 1 lakh ever year i. E. At the end of the 5th year...
Helpful
1 other people found this review helpful
1 found this helpful
16 Comments
Report
Copy
S
sudheer_babu
from Hyderabad, Telangana
Aug 2, 2016
Resolved
Report
Copy
Resolved

Payment declined notification

Hello,
I have paid amount rs. 3692 to my credit card through billdesk.
This is amount is debited from my andhra bank account. But i got the following failure message.

As requested by you, please note that the following payment was declined while processing through billdesk:

Company name: hdfc credit card
Card no: xxxx xxxx xxxx 4697
Payment amount (Rs ps): 3692.00
Payment date:...
Helpful
Found this helpful?
1 Comment
Report
Copy
A
adityajawahar
from Mumbai, Maharashtra
Jul 25, 2016
Resolved
Report
Copy
Resolved

Photo passbook

Address: Mumbai City, Maharashtra, 400001

Hi,

I am trying to get a photo passbook from hdfc which could be used as a valid id and address proof as per circular by the ministry of external affairs. Please find below link containing details
http://passportindia.Gov.In/apponlineproject/pdf/circular_add_proof. Pdf
However when i went to the branch for the same i was told that the bank doesn't give photo passbooks. Can you please let me know how do i get...
Helpful
Found this helpful?
2 Comments
Report
Copy
G
Gangadharam Boorsu
from Hyderabad, Telangana
Jul 22, 2016
Resolved
Report
Copy
Resolved

Dc intl pos txn markup+st 050716 080716 without my notice.

Address: 560045
Website: www.nvidia.co.in

Why i have been charged in below txn without my notice. Could you please let me know at the earliest.

1. Dc intl pos txn markup+st[protected] charged 379.32.
2. Dc intl pos txn markup+st[protected] charged 25.99.
3. Dc intl pos txn markup+st[protected] charged 46.13.

I used to ignore but know it is costing me more money.


Regards,
Gangadharam....
Helpful
4 other people found this review helpful
4 found this helpful
15 Comments
Report
Copy
M
mynam36
from Sibsagar, Assam
Jul 21, 2016
Resolved
Report
Copy
Resolved

Process to withdraw money from discontinuation fund

Address: Raigad, Maharashtra, 410210

Hi,

I had taken a policy from hdfc life but the same had to be discontinued for some reason. Now the same is in discontinuation fund, the term of which is getting over this year. So i am expecting the payout in a couple of months.

I wanted to know from the customer care what are the documents required to be shown at the time of collecting my money. I called up the customer care and they informed me that i will...
Helpful
Found this helpful?
6 Comments
Report
Copy
M
Manish2109 Mahajan
from Khedbrahma, Gujarat
Jul 16, 2016
Report
Copy

Adhoc stmt charge debited from my hdfc account

Address: Nashik, Maharashtra, 422001
Website: www.hdfcbank.com

Ad hoc statment charge ₹115 deduct from my account
Without information dated on 04/07/2016
When i reach to branch regarding they cant provide proper solution as well as customer care told same answer.
But my point is that if i cant visit at branch on 04/07/2016 and dont take any statment according to my account so why they charge me ₹115.
So need to clearification from bank or reverse my ₹115 to my account...
Helpful
62 other people found this review helpful
62 found this helpful
13 Comments
Report
Copy
S
Sachin Aherwal
from Mumbai, Maharashtra
Jun 22, 2016
Report
Copy

Recovery Agents

Address: Jaipur, Rajasthan, 302019

It has been 3 months I am unable to pay my credit card bill however I am trying to pay it ASAP, Intead of taking legal action HDFC bank Recovery Agent Bharat keep calling me again And again, Coming at my home and harrasing my family and me shouting on us on regular Basis, my Family and I suffering from financial crises as my Father got Expired recently because of chronic deasease there is too much load of hospitals and medications bill on...
Helpful
Found this helpful?
2 Comments
Report
Copy
S
Suryansh Rana
from Mumbai, Maharashtra
Jun 15, 2016
Resolved
Report
Copy
Resolved

Sharing of personal data with third party vendors

Address: 400067

This is to complaint about mr. Krishna yadav, an employee hired by hdfc bank for managing clients with loan requests
Indulged and committed breach of data protection by sharing my contact details to a third party vendor for axis bank.
Ms. Ekta kothari from the third party loan vendor has confirmed that the contact details were shared with her by mr. Yadav.
This is to my knowledge and it also holds a higher risk now...
Helpful
Found this helpful?
1 Comment
Report
Copy
N
Nuthalapati Ganeswara Rao
from Hyderabad, Telangana
May 26, 2016
Report
Copy

Duplicate noc

Address: East Godavari, Andhra Pradesh, 502032

Dear,
My self i n ganeswara rao have received noc from icici bank in timely but i lost noc, i request icici bank to please issue duplicate noc with any applicable charges. According my knowledge my loan account is lthyd[protected] in the 2005 year, long back cleared my loan with clear record without any bounce. My contact no [protected] n ganeswara rao...
Helpful
Found this helpful?
Write a comment
Report
Copy
P
Priya Samudra
from Pune, Maharashtra
May 16, 2016
Report
Copy

Fuel Surcharge on my account

Address: Pune, Maharashtra, 411038
Website: HDFC Bank

Hi,

Without my authorization, HDFC Bank has deducted a Fuel Surcharge from my account. I filled in Petrol from HP Petrol Pump, Bavdhan, Pune, on April 28th 2016, amounting to INR 1850/- however, my account has shown an illegal transaction of additional Fuel Surcharge, which I have not authorized for, amounting to INR 52.96/-.

This is not authorized by me & yet the bank has denied to take the complaint. br...
Helpful
1 other people found this review helpful
1 found this helpful
4 Comments
Report
Copy