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HDFC Bank Complaints & Reviews

2.9
Updated: Feb 20, 2026
Complaints 32944
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18420
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HDFC Bank reviews & complaints page 53

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R
radhika305
Feb 4, 2023
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Hello,
Reference Number # :[protected]
Customer identification number :35086644
Transaction Amount : 1215 rupees

I have done a transaction of Rs.1215 on 04 Feb 2023 .The transaction got timed out but the money has been debited from my account. The transaction got failed because of the timeout error which happened at the HDFC bank’s end/ ICICI PG for Kurukshetra University website.

Receiver has not received the amount. Please look into this issue and resolve it asap. This is urgent and high priority please
HDFC Bank customer support has been notified about the posted complaint.
Dear Customer,

Thanks for connecting with us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to submit the complete concern along with the transaction details for further assistance. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

-Anay
HDFC Bank Customer Assistance
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    mageshsmage
    from Chennai, Tamil Nadu
    Feb 3, 2023
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    Hi this is Magesh my account number is, my mobile number is -[protected], I Have paid all my dues, still they asked me to pay 14000 when I asked the reason they mentioned, I haven't paid emi for 36 month, they called me as to pay 14000, I tried to sort no use, so I paid another 5971 again I paid my emi for there sake just for there sake, ! still no use still taunting
    HDFC Bank customer support has been notified about the posted complaint.
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      P
      pam123@
      from Kolkata, West Bengal
      Feb 3, 2023
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      Address: Kolkata

      This is to inform you that I have an salary AC in HDFC. I have paid Rs 8206.12. But still the amount is on hold.

      Name : Pamela Ghosh
      A/C : [protected]
      Hold for: Rs 8206.12

      Requesting you please deduct the amount from my account.

      Everytime this is happening, everytime I have to mail to you to clear the held amount. This is very much troublesome for me.
      HDFC Bank customer support has been notified about the posted complaint.
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        V
        Varun Austin
        Feb 2, 2023
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        Address: HDFC chenai one thoraipakkam

        I have been using HDFC as salary account for past 2 years and all of a sudden they have FROZE my account for re KYC . I have visited the bank several time this month before and nobody informed me nor I was getting any notifications that my KYC failed. My name in Aadhar and pan were not same as in one fathers name was there without initials.

        Highly fed up with these kind of communication gaps. I have missed my salary and multiple EMI'S because of this and now it will take me another 10 days for updating in Aadhar and bank doesn't care.
        HDFC Bank customer support has been notified about the posted complaint.
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          S
          SIDDARAMAYYA S Y
          Feb 2, 2023
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          Address: Dharwad

          My HDFC loan EMI ₹26, 520 due on 7th of every month and i do know if i don't maintain balance check will bounce. Once, EMI recovered, HDFC will charge ₹531 that's fair enough.

          On 5th Dec 2022 i have maintained balance on my account ₹26, 628.
          Thinking EMI will deduct on 7th Dec and i have maintained the balance.

          But, On 6th Dec 2022 without my knowledge HDFC deducts ₹236 as EMI RTN CHARGES which makes my balance as ₹26, 392.

          On EMI due date 7th Dec 2022 HDFC bounces the check as not sufficient balance. So, The transaction made on 6th Dec makes ₹128 shortfall for EMI. This is not my mistake its solely HDFC has to rethink not to deduct any charges prior EMI due date or proactively inform the customer about the charges.

          And On 14th Dec 2022 HDFC recovers ₹531 as overdue loan. Which is correct since check is bounced. But question is who is responsible for that ₹236 transaction that made ₹128 shortfall for EMI.
          HDFC Bank customer support has been notified about the posted complaint.
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            P
            Punam banik
            from Udaipur, Tripura
            Feb 2, 2023
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            Address: RAJARBAG UDAIPUR TRIPURA

            My upi blocked by hdfc 2 weeks ago now i send my unblocking request by home branxh hdfc lasy 4 days ago.. but till it was pending.. plz slove my isshu and unblock my upi id
            HDFC Bank customer support has been notified about the posted complaint.
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              Punam banik
              from Udaipur, Tripura
              Feb 2, 2023
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              Address: Rajatbag udaipur gomati tripura

              Resolve upi blocking
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                A
                ArchanaAP
                from Pune, Maharashtra
                Feb 1, 2023
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                Wrong/Half Name printed on HDFC Debit Card

                Address: Pune, India
                Website: banking.hdfcbank.com/netbanking/entry

                I have got my new HDFC Debit Card, and I saw that my first name is not there on the card. Only my father name and surname is there but there is no first name on the card. I need to get it changed and updated....
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                S
                Sreenivas786
                from Nellore, Andhra Pradesh
                Feb 1, 2023
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                Resolved

                Address: Nellore

                Dear SREENIVASULU BYRISETTY SREENIVASULU

                Thank you for making the payment to resolve your past issue. This is regarding HDFC Bank towards resolution of your Credit Cards reference number[protected].

                We have forwarded your payment details to lender for credit bureau update. Should you have any queries, please login to the CreditMantri website and post your query in the “Need Help” section which is listed as part of the Top Menu.

                Regards - CreditMantri team

                Pls call me [protected] further
                Feb 1, 2023
                Complaint marked as Resolved 
                Dear SREENIVASULU BYRISETTY SREENIVASULU Thank you for making the payment to resolve your past issue. This is regarding HDFC Bank towards resolution of your Credit Cards reference number 0005241810403345366. We have forwarded your payment details to lender for credit bureau update. Should you have any queries, please login to the CreditMantri website and post your query in the “Need Help” section which is listed as part of the Top Menu. Regards - CreditMantri team
                HDFC Bank customer support has been notified about the posted complaint.
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                  R
                  Rahul00rahul
                  Feb 1, 2023
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                  Address: Bijaynagar Ajmer 305624 ( Rajashthan)

                  The hdfc bank has put a hold on my funds of rupees 1542 as hold through gefu, The customer service is not able to give any info on this. What is this GEFU and 1542 rupees have been deducted from my account without any reason.

                  Phone number - [protected]

                  Name - Kailash Chandra Kewat
                  HDFC Bank customer support has been notified about the posted complaint.
                  Dear Customer,

                  We apologise for the inconvenience you are facing. Please click on https://bit.ly/2Lzhyn3 and share your complete concern along with the account details. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                  -Anay
                  HDFC Bank Customer Assistance
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                    P
                    pam123@
                    from Kolkata, West Bengal
                    Feb 1, 2023
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                    Address: Kolkata

                    Customer ID: 37823842
                    Registered Contact Details/Email ID: [protected]@gmail.com
                    Held Amount : 7675.75

                    I have already paid this amount on 31st January 2023 evening but still is is on hold. Please clear the held amount.
                    HDFC Bank customer support has been notified about the posted complaint.
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                      P
                      pam123@
                      from Kolkata, West Bengal
                      Feb 1, 2023
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                      Resolved

                      Address: Kolkata

                      Dear Concern,

                      I have paid my credit card bill rs 9321 on 31st January 2023 in the evening.
                      Now today morning I am seeing that you hold the same amount from my account.
                      In the credit card section is showing no due but how come you hold the amount?

                      Please solve this issue and find the attachment for your reference.

                      A/C no: [protected]
                      Credit card no: 3108 ( last 4 digits)

                      Regards,
                      Pamela Ghosh
                      Feb 1, 2023
                      Complaint marked as Resolved 
                      Within some hours problem solved. Thank You :-)
                      HDFC Bank customer support has been notified about the posted complaint.
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                        P
                        pam123@
                        from Kolkata, West Bengal
                        Feb 1, 2023
                        Resolved
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                        Resolved

                        I have paid the bill, still hold the amount

                        Address: Kolkata

                        I have an salary account in Hdfc bank. I have paid the credit card bill of Rs 9321 on 31st Jan 2023 in the evening. But today morning bank hold the amount from saving account. In credit card section is showing no due so how come bank hold the amount? Please see the attachment for ref.
                        A/C no: [protected]
                        Credit card No : 3108 (last 4 digits)

                        Please solve this issue...
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                        C
                        ChiragShukla
                        from Mumbai, Maharashtra
                        Feb 1, 2023
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                        Address: Tilak Nagar

                        Hi, I've paid my credit card bill twice by mistake. The amount was INR 411 for customer ID[protected].

                        Please look into this and refund the required amount to my HDFC savings account.
                        HDFC Bank customer support has been notified about the posted complaint.
                        Dear Customer,

                        Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                        -Anay
                        HDFC Bank Customer Assistance
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                          M
                          Mohit Tak
                          from New Delhi, Delhi
                          Jan 31, 2023
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                          Address: Ajmer rajasthan

                          In order to reset my net banking password, i selected the method "though otp on mobile and emal" i got otp on my registered mobile number but not getting otp on my registered emal.
                          My details are
                          Account name = MOHIT TAK
                          ID = 75447913
                          Registered no. = [protected]
                          Registered email = [protected]@yahoo.com
                          HDFC Bank customer support has been notified about the posted complaint.
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                            C
                            ChandniA23
                            from Faridabad, Haryana
                            Jan 31, 2023
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                            EMI RTN Charges

                            I have an account with HDFC on which I took a personal loan. There was one EMI bounced in September on that loan just by 1 day for which they charged me 531(450+taxes) Rs as EMI bounce charges in September only. Now, they have deducted another 236Rs from my account as EMI RTN Charges. It is January now, why they are deducting this amount now? And they did not mention this deduction anywhere in the mail when the EMI was bounced. They did not...
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                            P
                            Jan 31, 2023
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                            Address: 149/ kannagi St kamaraj nagar airport

                            Resolved MIREVENUE HOLD THROUGH GEFU
                            HDFC Bank customer support has been notified about the posted complaint.
                            Dear Customer,

                            Thanks for connecting with us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to submit the complete concern along with the necessary details for further assistance. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                            -Anay,
                            HDFC Bank Customer Assistance
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                              M
                              Mr.roy007
                              from Bharuch, Gujarat
                              Jan 31, 2023
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                              Address: Palej, District - bharuch , Gujrat - 392220

                              Hi,
                              The Manager of HDFC

                              I have open a Salary account in HDFC bank. In all the document my name is Shailendra including Aadhar but by the mistake bank representitive put my name as Shailendra Rampyarey (my father name behind my name as sirname) but in all documents There is only Shailendra
                              I want to remove Rampyarey sirname in banm accounct holder name. Because i am facing issue when i am going to withdraw My PF balance in EPFO. They rejected
                              for a reason of mismatch name with bank. Please change as soon as possible

                              Thanks
                              Shailendra
                              HDFC Bank customer support has been notified about the posted complaint.
                              Dear Customer,

                              Thanks for connecting with us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to submit the complete concern along with the necessary details for further assistance. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                              -Anay
                              HDFC Bank Customer Assistance
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                                B
                                Bhagyesh73
                                Jan 31, 2023
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                                Account no-[protected]
                                At SURAT PARLE POINT Branch.

                                I am using Account from 2018, In Nov 2022 Month I saw a Negative balance, which I paid everything, now in January month ON 29 JAN 2023 I was charged Again in the name of a non-maintenance account for the month of MAY, JUN, JULY, AUG, NOV 2022

                                as I said already I settled all charges in Nov 2022, Why again are these charges levied?

                                I want all charges to revert back
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  N
                                  Nitin Radiant
                                  from PUNE, Maharashtra
                                  Jan 31, 2023
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                                  Address: 358, NAVI PETH, SHAMRAO GANJAWE CHOWK,

                                  HDFC bank put a lien on my credit card by illegal way on 30 Jan 2023 without any intimation.I have a current account in Hdfc bank and I had a credit card for which dues are pending. But HDFC bank change my credit card no without any intimation and they converted my amount to emi without any intimation kindly help me to sort out this matter.
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Dear Customer,

                                  Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern along with the credit card details. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                  -Anay
                                  HDFC Bank Customer Assistance
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