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HDFC Bank Complaints & Reviews

2.9
Updated: Dec 16, 2025
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S
Subhash Lakra
from Gurgaon, Haryana
Feb 14, 2018
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Address: 122003

Without my concern why one assist protection plan issued and i am not interested in this facility.

Relationship no. 1635471
Plan name - enhanced wa privilege single plan

I am not going to pay charges of rs. 1899 which was showing in card statement. I was trying to contact one assist team for this but instead of cancellation ii am receiving calls regarding mobile insurance from one assist team.

Very poor response
HDFC Bank customer support has been notified about the posted complaint.
Dear Customer

Greetings from OneAssist...!

We deeply regret the inconvenience cause to you. As per your request, we have cancelled your plan vide service request No. 2869963 & the refund will get processed in 7 working days.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards

Sagar

(Team OneAssist)
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    9823590351
    from Yaval, Maharashtra
    Feb 14, 2018
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    Address: Aurangabad, Maharashtra, 431004

    Cancellation of one assist membership
    I am sagar deshmane a hdfc bank credit card holder. The bank has activated one assist and charged a sum of rs. 1399/- from my credit card number ending with 8656. Without my concern on date: 31/01/2018 & 12/02/2018. I am not interested about this service and don't want this membership. So cancel the membership. I am calling the hdfc customer care visited the bank and also called one assist. But there no responce so please do the needfull. I dont need your security.

    Name :- sagar deshmane.
    Mobile no. :- [[protected]]
    Credit card number ending :- 8656
    HDFC Bank customer support has been notified about the posted complaint.
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      N
      Nandish Manangi
      from Bengaluru, Karnataka
      Feb 14, 2018
      Resolved
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      Resolved

      Address: 560009
      Website: hdfc bank

      Hello

      Rs 1089/- has been debited from the account in the name of lic premium without my consent. I suspect it as a fraudulent deed. Please verify and reverse the transaction with a penalty on hacking my hdfc bank account.

      Name: nandish manangi

      Hdfc savings account no.: [protected], cauvery bhavan

      Ifsc code:hdfc0000509
      Ifsc code hdfc0000509 (Used for rtgs and neft transactions)
      Bank hdfc bank
      Address ground floor, cauvery bhavan. D - blockkempegowda roadbangalorekarnataka560009
      District bangalore
      State karnataka

      Please stop this as it is happening every quarter almost for over an year
      +1 photos
      Mar 22, 2018
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Feb 15, 2018
      HDFC Bank Customer Care's response
      Dear Customer,

      We like to confirm that said biller is register for Auto pay facility, hence the amount was debited from your account. You can de-register the biller under our BillPay facility through below 2 modes: 1) Through NetBanking: For online de-registration please refer the below process: Login into NetBanking Go to BillPay & Recharge Tab Click Continue Select "View/Delete Billers" Select the Biller and click "Delete" Click Confirm Note - Delete Billers - Deletion of billers through the online / NetBanking option will be applicable only for the NetBanking Bill Payment service w.e.f July 1, 2012 and these billers would not be de-registered from ATM/ PhoneBanking/ Mobile banking bill payment service. To delete billers from Mobile/ PhoneBanking/ ATM, please submit a written request to your nearest HDFC Bank branch. 2) Through Branch: You can submit written instructions at your nearest HDFC Bank branch. Your request will be processed within 7 working days. Please visit the following URL for address and contact details of our Branches: http://www.hdfcbank.com/personal/find-your-nearest/find-nearest-branch/all-facilities/gxissh3j

      -Manoj
      HDFC Bank Customer Assistance
      I am student not a business man why should I charge this GST every single day INST-ALERT CHG INC GST OCT-DEC2017-MIR[protected] please stop this

      unknown fraudulent transaction - Comment #3006061 - Image #0
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        J
        jhenkar
        from Bengaluru, Karnataka
        Feb 14, 2018
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        Hi,

        I had applied for fastag through hdfc. I have still not received the card. But the money has been deducted from my account. Not able to reach the customer care number "[protected]". Its always busy. It sucks: (

        When will i get the card as all the other details has been created and i have received the sms. Never expected hdfc with sooooooooooooooooo pooor customer service.

        Hdfc sucks!!! 1
        Dear Customer,

        I request you to share your fastag Application Number, complete issue and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

        -Manoj
        HDFC Bank Customer Assistance
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          N
          nkkawde
          from Jabalpur, Madhya Pradesh
          Feb 14, 2018
          Resolved
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          Resolved

          Address: Balaghat, Madhya Pradesh, 481001
          Website: hdfc bank

          Dear sir.

          I am closed our account on hdfc bank balaghat branch. But usme jama rashi mujhe vapas nahi ki gayi. Bank me puchhane par bolte hai ki ghar par dd bhej denge.

          But ab tak nahi aaya. Account band kiye huve 6 month ho chuke hai.

          ...   replace all
          Mar 22, 2018
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Feb 16, 2018
          HDFC Bank Customer Care's response
          Dear Customer,

          On receipt of your post, We had attempted to contact you at the numbers recorded with us. However, we regret to note that our attempts to reach you, did not meet with success. We request you to provide us your latest contact numbers and the convenient time to enable us do the needful and assist you further in this regard.

          -Manoj
          HDFC Bank Customer Assistance
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            A
            anshee
            from Lucknow, Uttar Pradesh
            Feb 14, 2018
            Resolved
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            Resolved

            Address: 201301

            I had cc of hdfc bank with number -[protected]

            1. I got a bill with non attachment
            2. Then with attchment but could not open it as per the process. I just want to verify the chanrges which seems little higher then use.
            3. Then i lost my card and i blocked it
            4. I sent a numerous mail and call to get my last bill but no resoponse..

            Afterwards they keep putting service other charges and made my 2000 purchase amount to around 10, 000 and not not giving noc on my purchanse amount.

            With all converstaion i never get my last copy with reason that card is blocked which left me helpless

            Please support, i am still ready to pay my purchase amount but there is no reason from my side to pay more then that.
            Mar 22, 2018
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Feb 15, 2018
            HDFC Bank Customer Care's response
            Dear Customer,

            We have already responded to your concerns through e-mail to your registered e-mail address on February 15, 2018. The reference number for the same is [protected]. We request you to refer the same and revert through mail for clarifications if any.

            Anay,
            HDFC Customer Service Assistance.
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              R
              Rishabh_srivastava
              from Noida, Uttar Pradesh
              Feb 14, 2018
              Resolved
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              Resolved

              Address: Gurgaon, Haryana, 122015
              Website: Hdfc.com

              I got a hdfc. Times titanium credit card on 13 th jan. 2018 and after some days on 30jan there is transaction of rs 900 for hegic shield automatically debited. Later on on 3rd of feb. Rs 1399 debited automatically for one assist. I called many times customer service they just provided me the number to cancel to these comapnies. Hegic shield never call connected. One assisst customer care forcibly imposing to not cancel this insurance and continue with it. But i dont want any of these services. The most shocking thing is that those debited amount are automatically registered for 3 months emi. I dont know what hdfc bakn want. They are doing frauds with customer. I also emailed my problem to hdfc but no suitable solution provided by them till today. I suggest everone to not use any service of this fraud company. Even i am withdrawing my all accounts from hdfc. I heard that it has a big name but they are worat really worst. Worst customer care of any bank i have ever seen yet.
              Mobile number-[protected]
              Name - rishabh srivastava
              Mar 17, 2018
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Feb 14, 2018
              HDFC Bank Customer Care's response
              Dear Customer,

              Please forward the message to [protected]@hdfcbank.com with the complete issue, credit card number & registered contact details. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail. We'll help sort it out.

              -Manoj
              HDFC Bank Customer Assistance
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                अभिजित ढेमरे
                from Chennai, Tamil Nadu
                Feb 14, 2018
                Resolved
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                Resolved

                Address: 4000

                Hello team,

                I have to submit the request for credit card cancellation but still, no action has been taken from your side.

                I am already clear my outstanding payments/emis and submit credit card cancellation letter to nearest hdfc bank & also send the letter of credit card cancellation by courier but no action has been taken from your side.

                Please take some action on it.

                Name: abhijit balasaheb dhemare

                Address: xoriant solutions pvt ltd winchester 4th
                Flr high street hiranandani business pk
                Powai mumbai-400076 mhs

                Card number: card no: [protected]

                Mob no: [protected]
                Mar 18, 2018
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Feb 14, 2018
                HDFC Bank Customer Care's response
                Dear Customer,

                We are disappointed to understand that you are contemplating to discontinue your credit card relationship with us. We request you to forward us a duly signed letter to the following address to enable us to do the needful. HDFC Bank Cards Division PO BOX # 8654 Thiruvanmiyur P.O. Chennai 600 041

                -Bejoy
                HDFC Bank Customer Assistance
                Verified Support
                Feb 15, 2018
                HDFC Bank Customer Care's response
                Dear Customer,

                We are in receipt of your letter for closure of your credit card ending 6166. However, we were unable to process your request as the signature in the letter does not match with the signature as per our bank records. We request you to forward a fresh letter with correct signature to the following address to enable us to do the needful. HDFC Bank Cards Division, PO BOX # 8654, Thiruvanmiyur P.O., Chennai 600 041.

                Anay,
                HDFC Customer Service Assistance.
                Hello Team,

                I am already sending duly signed letter through courier DTDC and courier status is delivered.

                Please check from your side.

                Thanks & Regards
                Abhijit Dhemare

                credit card cancellation - Comment #3006602 - Image #0
                Hello Team,

                I have again submitted Signature Declaration Form with a self-attested copy of passport through the courier DTDC and its status is delivered.

                Please check your end and close my credit card.

                credit card cancellation - Comment #3019284 - Image #0
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                  srimantakumardey
                  from Mahoba, Uttar Pradesh
                  Feb 14, 2018
                  Resolved
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                  Resolved

                  Address: Lucknow, Uttar Pradesh

                  My name is srimanta kumar dey, service in indian army posted in base hospital lucknow.
                  I have applied for a hdfc credit card (Application ref no..[protected]n3)
                  . I have submitted all the documents as per their requirement. My verification was also successful.
                  1st time i got a message..."dear applicant ur hdfc credit card application ref no.. Is approved."
                  2nd message i got..."we have completed processing ur hdfc credit card".
                  Few days later my aplication tracker shows.. Status..."disapproved".
                  And asking me for giving residence proof with self declaration.
                  So i again send my self declaration regarding my residential address, office address and my permanent address as per their given format with current residential proof (Serving certificate).

                  3rd time.. I got a message stating that we are in receipt o[censored]r reprocess request o[censored]r hdfc card and status will be communicated in seven working days.

                  After all this things they mail me... Stating.."we regret to inform you that we are unable to approve your application as it does not meet above mentioned internal criteria of the bank."
                  I have already given near about twenty days to fulfill their requirements. I waist money on it... Bank representative told there is no problem in my docouments, u must get card...
                  I cant understand where is the problem?
                  +4 photos
                  Mar 17, 2018
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Feb 14, 2018
                  HDFC Bank Customer Care's response
                  Dear Srimanta,

                  We have taken note of your comments expressed in your mail and you may look forward to receiving a response to your e-mail id within 03 working days. The reference number for this interaction is [protected]. We request you to bear with us in the interim.

                  -Manoj
                  HDFC Bank Customer Assistance
                  Feb 14, 2018
                  Updated by srimantakumardey
                  Ok..I wish it should be a positive result...
                  Feb 17, 2018
                  Updated by srimantakumardey
                  Sir, HDFC bank does not provide me any specific reason of disapproval mf my credit card applic atin, they only say that I do nor fulfill their internal criteria. ..but I do all...

                  Same issue i am als facing. My hdfc credit card status was disapproved. My reference number is [protected]CZ. Please solve this
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                    L
                    Lamba1004
                    from Delhi, Delhi
                    Feb 13, 2018
                    Resolved
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                    Resolved

                    Address: Jind, Haryana

                    Respected sir,

                    I am apply for hdfc life term insurance having app no[protected] at uchana, jind (Haryana) of rs 100.00 lacs on 07-dec-2017 has been deducted of rs 13204/-. As per conversion of hdfc bank officer insurance has been rejected due to physically handicapped. I am given application for refund my amount but till date i am not received my amount. Many times conversation with hdfc bank officer but he is not giving any satisfactory response. I am very frustrate with the service of hdfc bank. These type of behaviour is not good for private banking. I am very upset with the service of hdfc bank. It is humble request to refund my amount of rs 13204/- with interest as soon as possible.
                    Thanking you

                    Name-pramod lamba
                    A/c no-[protected]
                    Mobile no-[protected]
                    Email i'd-lamba. [protected]@gmail.com
                    Branch-uchana, jind (Haryana)
                    Mar 22, 2018
                    Complaint marked as Resolved 
                    HDFC Life customer support has been notified about the posted complaint.
                    Verified Support
                    Feb 14, 2018
                    HDFC Life Customer Care's response
                    Hi, apologies for the inconvenience caused! The details will be looked into and accordingly the response shall be shared by us.
                    Verified Support
                    Feb 15, 2018
                    HDFC Life Customer Care's response
                    Hi, please note that the refund amount for the aforesaid cancelled application has been processed by us on February 14, 2018.
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                      A
                      Ashu mishra HDFC BANK
                      from Indore, Madhya Pradesh
                      Feb 13, 2018
                      Resolved
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                      Resolved

                      Please give us information abaut acccaunt bloking

                      Dear team

                      Kindly told me why my account has been closed. I want to close my account i now have no relation with the hdfc bank.

                      If my problem is not solved then i will file a complaint in the labor court. Because it is my salary account.

                      Ajeet kumar mishra
                      [protected]

                      Emp code - 159498
                      Satna branch sli dipartment
                      +2 photos
                      Mar 17, 2018
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Feb 13, 2018
                      Updated by Ashu mishra HDFC BANK
                      Answer me quickly because I'm very worried already. I will kill myself
                      Verified Support
                      Feb 14, 2018
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      The TAT for closure of account without any linkages (for eg . credit card/trading account etc.) is 4 working days from the date of submission. We request you to provide the below details to enable us to track the status of your application for account closure on [protected]@hdfcbank.com : 1. Date when application was sent/submitted 2. Complete address of the branch where the application was sent/submitted 3. Mode of sending (post or courier details). If the closure request was submitted/sent more than a year back, please provide us with the acknowledgement copy. Incase you are not in possession of the acknowledgement copy, request you to visit the nearest branch and submit a fresh request for account closure. Kindly visit the following URL to access information on our Branches and ATM locations under the head "HDFC Bank Access Points": http://www.hdfcbank.com/personal/customer_center/customer_center.htm The TAT's for removal of linkages is as below and the same is also mentioned in the combined closure form : Credit card : 10 working days De-linking/Relinking any product (eg loan/fd/locker etc) : 10 working days Depository account : 10 working days Trading Account : 10 working days Investment services(ISA) : 10 working days (no holding ) and 20 working days (with holding) Incase the account is still not closed as per above TAT, request you to revert to us with the above details to track the status of your application.

                      -Manoj
                      HDFC Bank Customer Assistance
                      Verified Support
                      Feb 14, 2018
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      You are requested to visit your account Branch and meet your Branch Manager Mr. Gajendra Patel on [protected] / [protected] for any assistance with regard to your account.

                      Anay,
                      HDFC Customer Service Assistance.
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                        S
                        Sanjay Kumar Aggarwal (JSHL-FINANCE)
                        from Mumbai, Maharashtra
                        Feb 13, 2018
                        Resolved
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                        Resolved

                        Address: Hisar, Haryana, 125005

                        I have made payment of rs.7206 agt. My policy number[protected] th. Hdfc credit card number [protected] on dt 06.02.2018 vide transaction ref. Number txhc5148561 but till not credited to lic they has not issued premium receipt to me till date now plz arrange to confirm about my premium payment of rs.7206 or plz recredited to my credit card account number [protected].

                        Thanks

                        Sanjay kumar agarwal
                        M-[protected]
                        Lic policy number[protected]
                        Mar 17, 2018
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Feb 14, 2018
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        We have noted the concerns expressed in your post regarding the smart pay payment of Rs. 7, 206.00 towards M/s. Spay[protected] LIC of India dated 06/02/2018. We wish to clarify that smart pay payment will be debited as per the bill raised by the biller. Hence we request you to liase with the biller for premium receipt and further assistance.

                        -Bejoy
                        HDFC Bank Customer Assistance
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                          A
                          Abhi_8587
                          from Shamli, Uttar Pradesh
                          Feb 13, 2018
                          Resolved
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                          Resolved

                          Dear Sir,

                          I write to inform you that i am a customer of HDFC bank bearing a loan of a scooter,
                          Initially I used to receive calls from HDFC for my EMI of Loan, that guy was so good and I always fulfilled Their Requirements timely, but for the last 10-15 days, I am receiving a call from an employee of HDFC bank named Sandeep who sits in Rajouri Garden, Delhi Branch of HDFC.

                          I want you to pay your kind attention towards this issue and want you to take strict actions against him as early as possible, I received a call from Sandeep, from the very beginning of Call he started talking like "Gunda". He was so rude and unprofessional on call, if he would be in front of me i would've slapped him because of his way of talking, I want you to listen the call recordings of him if you have a system of recording calls for trainings and quality purpose. Pull up his call recordings and listen properly you will come to know that how rude he is with HDFC customers who trust on HDFC alot and He is making them disappointed.
                          His Name : Sandeep
                          Branch: Rajouri Garden, New Delhi
                          Number: [protected]
                          Kindly check and take strict actions against him as soon as possible.
                          If possible please ask him to learn that How to talk to a lady at least.

                          Thanks,

                          I am looking forward and believe that you will take some actions against him.
                          Mar 18, 2018
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Feb 14, 2018
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          Please share your Loan Account No. with registered contact info & the issue on [protected]@hdfcbank.com. Mention this Ref No.TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                          Anay,
                          HDFC Customer Service Assistance.
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                            C
                            Chaturvedi Mohitt
                            from Mumbai, Maharashtra
                            Feb 13, 2018
                            Resolved
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                            Resolved

                            Hello HDFC Team,

                            This is in reference to the transaction made in my account under the header of depository charges; without any intimidation by the hdfc bank.

                            12 Feb 2018 DEPOSITORY CHARGES JAN[protected] 12 Feb 2018 885.00

                            Kindly be informed that an amount of rs 885.00/- was deducted from my savings/salary account on 12 Feb 2018 under the name of depository charges . JAN[protected]

                            Initially when we did not have demat account they forced us to create one without intimating us that they are going to charge annual fees and i received the call earlier from customer care i also speak him deny of this service. Now all of a sudden they have charged rs 885.00/-.. This is very bad and disappointing. And i have never used the demat account till now.. If i call the customer care they will not have answers. And they will not communicate that they are charging.. If they would had communicated that even if i don't use the account, still would be charged then i would have closed the account.

                            And after all we are working hard and earning money. Kindly suggest how do we proceed with the same to ensure that in future, no such issue is encountered.

                            Also, i request you to please refund the deducted amount to my savings account.

                            Thanks and regards,
                            Mohit Chaturvedi
                            Account no.-[protected], MUMBAI - BANDRA (E)
                            Registered no.- [protected]
                            Location- Mumbai
                            Mar 21, 2018
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Feb 15, 2018
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            We are working on your concerns vide ref no:[protected] and will get back to you within 3 working days.

                            -Manoj
                            HDFC Bank Customer Assistance
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                              A
                              from Noida, Uttar Pradesh
                              Feb 13, 2018
                              Resolved
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                              Resolved

                              Address: 122011

                              Hi,

                              On 10 feb 2018, rs 177 had deducted from my hdfc account number [protected]. When i checked the deduction why its happening than this detail is showing there — "3rd party cash txn inc gst 300118-mir[protected]". I don't know about this deduction? Why this deduction happen without my knowledge how would they can do?

                              Thanks
                              My account number : [protected]

                              Savings account no.:[protected]
                              Regards
                              Atul kumar rathor
                              Mar 19, 2018
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Feb 14, 2018
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              HDFC Bank offers the customer, convenience of anywhere banking in any of our branches along with the extensive ATM network.However to deter indiscriminate deposits and to offer the service in a controlled manner, third party cash transactions are permitted at a nominal charge. Levy of this service charge, as with all other service charges levied by the Bank, is at the sole discretion of the Bank. Third Party cash transactions (deposits and withdrawals), at any branch through teller counters, would be accepted in Savings accounts up-to a limit of Rs. 25, 000 per transaction per day. This service would be offered at a nominal charge of Rs.150 per transaction, plus applicable taxes irrespective of the amount deposited/withdrawn.

                              -Manoj
                              HDFC Bank Customer Assistance
                              What is this 3rd party deduction
                              i have been deducted Rs 177 from my account this month.
                              your hdfc bank ATM s shows always showing out of service, then how the hell am i supposed to withdraw cash from atm
                              First u people maintain cxash in your atm machines and then deduct money from customres account
                              How can i get return my money from payzapp
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                                C
                                chaitra k
                                from Bengaluru, Karnataka
                                Feb 13, 2018
                                Resolved
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                                Resolved

                                Address: Bangalore, Karnataka, 560078

                                Hi sir, i have taken for settlement for my card on may month for 4 emi but i missed two emi and i got a call from same executive for remaining emi's i asked him i have already missed the emi so whether this settlement is valod or not did i have to go for new settlement he no need its valid you can pay remaining amount and i spoke with his manager's i got confirmation from bank people then i paid the remaining amount but after i paid no one is receiving my call and i called customer care requested for call back and complained about this issue but i never received any call from them. From 5 months no one is responding properly. After 5 months now i suddenly i received a notice saying i have to pay remaining amount as soon as possible.
                                Worst people only they now to collect the money that's. I have a call recording of all the bank people who confirmed me that you can pay remaining amount it is valid
                                Mar 21, 2018
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Feb 16, 2018
                                HDFC Bank Customer Care's response
                                Dear Chaitra,

                                We are looking into your query and will revert back in 3 business days. In the event, if you wish to have any further details/assistance, please feel free to write to us at [protected]@hdfcbank.com. The reference number for this interaction is [protected].

                                -Bejoy
                                HDFC Bank Customer Assistance
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                                  L
                                  lnr33
                                  from Hyderabad, Telangana
                                  Feb 12, 2018
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                                  Address: 500050
                                  Website: www.hdfcbank.com

                                  I"m working in aurobindo pharma limited as quality analyst and my company provide us hdfc bank accounts at chanda nagar branch with id 45.Today that is 12/02/2018 my HDFC bank debited 3067 rs showing PCA D and i don't know why they deducted my balance. please consider my issue.
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                                    Subrahmanyam N.V.N
                                    from Hyderabad, Telangana
                                    Feb 12, 2018
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                                    Address: Krishna, Andhra Pradesh, 521101

                                    Hdfc ergo insurance kept on asking me all relavnet papers till last week from nov 2017 onwards and finally rejected claim stating some irrelevent information as stated below :
                                    (“insured had not disclosed the ailment while purchasing the policy. Hence there is non-disclosure of material facts and thus this claim is being repudiated under section 10 r ii of the policy terms and conditions.)
                                    Please accept this letter as my appeal to decision to deny settlement for (Acute myocardial infarction unspecified state) post pre-approval of the treatment undergone. It is my understanding based on your letter of denial dated (08/02/2018 ccn –rr-hs[protected] that this procedure has been denied because of below reason which is un-acceptable and this claim is a pre-approved cashless. The same was stated in the attached release letter by insurance team dated 10th aug’2017. Hence would request you to review your decision and however this was never stated in your query letters which was surprise to us till last minute. Your claim team made me to run from pillar to post for 3 months to get all questions answered.
                                    HDFC ERGO General Insurance customer support has been notified about the posted complaint.
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                                      pavithra s r
                                      from Chennai, Tamil Nadu
                                      Feb 12, 2018
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                                      Address: 560043
                                      Website: HDFCErgo.com

                                      Hello,

                                      My claim id is rr-hs[protected]. I had applied for reimbursement since 3 weeks. Claim department kept on asking me the document and i have sent all documents

                                      First they told final bill submitted is copy not original and then continued drama saying cheque is invalid. And then said doctor 's letter is not correct

                                      And finally rejected the claim saying the hospitalization was not required

                                      This is totally nonsense. If anybody goes to hospital at the midnight due to sever pain doctor says to get admitted to hospital to avoid risk as patient is
                                      Kid. Whom to listen then?
                                      Doctor in the hospital or claim department

                                      So you are not professional ethical insurance company. You behave like low class, local insurance providers. Just for 6 to 7 thousand claim you are doing all these drama and how about lakhs?

                                      I was thinking hdfc is good but ergo is surely fraud company
                                      HDFC ERGO General Insurance customer support has been notified about the posted complaint.
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                                        M
                                        m p meyyappan
                                        from Chennai, Tamil Nadu
                                        Feb 12, 2018
                                        Resolved
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                                        Resolved

                                        Every time of my bank visit your staff replied me the pass book printer is under repair, some times they obliged me.
                                        Many of the time your security answered as machine is repair and ask the customer to come next day.
                                        Please supply one good printer to your devakottai branch in your atm center, which is very usefull to the customers and free your staff from blaming machine.
                                        Mar 17, 2018
                                        Complaint marked as Resolved 
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        Verified Support
                                        Feb 14, 2018
                                        HDFC Bank Customer Care's response
                                        Dear Customer,

                                        Kindly note that the Passbook printer at our Devakottai, Tamil Nadu branch is working fine. In case of any assistance please feel free to speak to our Branch Manager Mr. Anand Binney Rose on [protected].

                                        -Manoj
                                        HDFC Bank Customer Assistance
                                        1. Reference number - 7794AO.

                                        2. Cheque book sent on 31 Jan 2018 via SKY MAN AIR EXPRESS under AWB No 203956 not received till date i.e. 1915hrs on 06 Feb 2018.
                                        Hi, I got my wallet ID for my fasttag after my 1st complaint but i am unable to reset the password from the link that is present in the website. It says to generate an OTP to registered mobile but i never received one - neither to my phone number or to an email. Please help in resetting my password.
                                        Hi,
                                        I have lost my mobile bearing number [protected], which i have registered with the HDFC bank.
                                        So that until i update my new number ([protected]) number & could you plz block that [protected] number..

                                        Thanks & Regards,
                                        Harikesh Baranwal
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