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HDFC Bank Complaints & Reviews

www.hdfcbank.com

2.9

Updated: Dec 16, 2025

Complaints 32898

Resolved

18416

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14482

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Address: Pune, Maharashtra

Website: www.hdfcbank.com

Hi,

My name is anand kumar. I had a salary account in hdfc bank but when i left my earlier job, after sometime it got converted into saving account. I then needed to maintain minimum balance of rs 10000. They started charging me for not maintaining that minimum balance in-spite ii was not using it. But as far i know, according to rbi regulation bank cannot deduct from a dormat bank account. Now i am bind to open account in hdfc bank as per requirement of the new company i am working in.
Please help me checking this wrong practice this bank is carrying out.

Dec 22, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 21, 2017

HDFC Bank Customer Care's response Dear Customer,

I request you to share your account/customer Id, charges detail and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance

View replies

S

syakg

from Bengaluru, Karnataka

Nov 21, 2017

An amount got deducted under DC INTL POS TXN MARKUP+ST without my notice. I want to know for which transaction this has been deducted.

A

Aashu deepak

from Hojai, Assam

Nov 21, 2017

Hy
This is deepak kumar mahto s/o of shri bhola mahato
I m take aloan against my two wheeler and i m compleate all my emi since last 2 years before but still now i m not recevive my noc i want to know why . Please provide me helpful assistance
My vehicle no JH 01AB9274

N

Nitish Kanjilal

from Noida, Uttar Pradesh

Nov 21, 2017

What does 3RD PARTY CASH TXN INC GST mean

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Address: Hyderabad, Andhra Pradesh, 500074

Dear team,

Iam holding the dmat account with hdfc bank opened in 2015 and inoperative since 1 year but deducting the annual charges, i requested them to close the account on 08nov2016 but replied that mail has to be sent from the registered mail id, i am requesting the same through registered mail id only but they are not accepting my request with the same reason. Recently i contacted the dp operation team in hyderabad and realized that "at the time of account opening they wrongly updated my mail id and requested them to change the same on immediate basis after regular followup done the same.

Once again i initiated the account closure to the dp team but they said due amount has to be paid to close the account.

My question is" wrong mail updation was done at bank end and additionally charges levied and i have been following up the same since one year".

Please look into this matter on priority, please close the dmat account and waive off the charges levied on account.

Please find the details of the account

Customer id : 60246623

Account number :01695516
Dpid:13012400

HDFC Securities customer support has been notified about the posted complaint.

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J

Jemy

from Mumbai, Maharashtra

Nov 30, 2017

hi...
for demat closure & charges levied, you may write to [protected]@hdfcbank.com or call @[protected] extn: 5

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Address: 500008

Hi

My name is mohammed akber. I have taken a personal loan from hdfc bank the loan amount is 2 lakhs rupees. And i pay monthly emi to repay my loan i pay 5865 monthly emi and if i fail to make the payment on time, i pay the emi amount with the late fee charges. And if i fail to pay the emi amount i get a lot of calls from bank employees or bank employess will come at my home. My parents will attend all the calls which i get from hdfc bank regarding the late payment or whoever comes at my home from the bank my parents do attend them. Inspite of attending all the calls from hdfc employees or attending the persons who come at my home, these hdfc bank employees calling to my friends as i gave the surety of my friends and harassing them a lot and trying to defame me and my family. When my parents and i attending all the calls from hdfc bank answering to their queries. I still dont know why they are harassing my friends and trying to defame me. I seriously need a help regarding this because my family members are suffering a lot from theses guys. I hope you will help me out.

Thanks & regards

Mohammed akber

Dec 25, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 23, 2017

HDFC Bank Customer Care's response Dear Customer,

Your email has been received vide ref id[protected]. Our team will investigate in the matter and revert to you in 5 working day.

-Manoj
HDFC Bank Customer Assistance

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Address: Chennai, Tamil Nadu

Website: www.hdfcbank.com

I have sent a mail on 17/11/2017 stating

11 nov 2017 pos 541919xxxxxx5121 sams pharmacy pos debit 042877 11 nov 2017 641.00 17, 421.06

The above transaction failed and i didnt even get a customer copy and i had to pay cash... I want to dispute the above transaction.. Since i have already paid.

For which i get a amazing answer asking for a void slip from hdfc customer care officer mr. Nethaji sabapathi
I guess i have clearly told that i did not get any slip, not even customer copy

Please look into the issue and get it refunded

Dec 25, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 23, 2017

HDFC Bank Customer Care's response Dear Customer,

Please write to [protected]@hdfcbank.com with the Account number, date and amount of the transaction.

-Manoj
HDFC Bank Customer Assistance

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Address: Chennai, Tamil Nadu, 600095

Hi!

Following the advice from mr. Karthickraja, financial advisor, at hdfc bank branch k. K. Nagar, chennai, i invested some money in sovereign gold bonds,
A life insurance policy, and a few mutual funds more than an year back. Following his advice again, i opened a demat account with hdfc securities
And made more investments. I have been requesting him to get the initial
Investments to dematerialise. For the last few months, he has made me run from pillar to post. I have submitted request letters, copies of my pan card, and other supporting documents more than once. Each time he comes up with an excuse saying that the documents are lost, or misplaced, or he forgot to get my signature at one place, or there is a signature mismatch. Till now he has been holding on to the funds/bond/policies in physical form
Along with all my papers and has repeatedly failed to dematerialise the
Investments. Please help.

HDFC Securities customer support has been notified about the posted complaint.

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J

Jemy

from Mumbai, Maharashtra

Nov 29, 2017

Hi,

for dematerialization of shares/bonds/mutual funds status/ request you may write to [protected]@hdfcbank.com or call @[protected] extn

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Address: Kolkata, West Bengal

Website: Www.consumercomplaints.in

Dear team
I am really shocked about the services of hdfc credit card. I am using the card since last year but recently i am facing some bad impression.
Initial my limit was 30000.
Everymonth before due date i am paying good with extra amount. But previous month thay have reduced my credit card limit 30k24k... How can be possible...?
And after that they are taking a lot of charges absurdly contious.
I request them a lot of times but did not get any satisfied reply from them.
So i request consumer care team to do needful for me and please take a strong step against the hdfc credit card team.
Sourav pathak
[protected]

Jan 8, 2018

Complaint marked as Resolved

I am going to take a legal action against your company about your cheating.

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 21, 2017

HDFC Bank Customer Care's response Dear Customer,
Dear Mr.Pathak, At the outset, it is concerning to note that you have been inconvenienced regarding the credit limit reduced on the card account. We take this opportunity to clarify that, the credit limit on your card account has been revised with effect from 27/09/2017 basis the credit limit assessment which is periodically done by the bank as per internal parameters / guidelines on card usage. We wish to clarify that we are currently unable to review the credit limit assigned on your card. We wish to assure you that the limit assigned on the credit card is reviewed periodically based on usage and payment pattern on the card account. We kindly request you to use the credit card and provide us with many more opportunities to serve you better.

-Manoj
HDFC Bank Customer Assistance

Nov 21, 2017

Updated by Sourav Pathak Thanks for the reply.
But i am not satisfied with your reply.U have given a credit card that means it is not that any time you will do anything...!
If have to to given the time line to pay the amount..But you did it suddenly.Which is not ok..After that for that sudden amount you have taken also overlimit chages...!
is it not a cheating...?...

Nov 21, 2017

Updated by Sourav Pathak For suddenly reduce limit you also taken a overlimit charges...And a lot of charges which is not legal

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B

B.N. Rao

from Nattam, Tamil Nadu

Nov 21, 2017

Sir
. my name is D. balanageswararao your hdfc. account no.[protected].my credit card no.8046 my card is broken already de register please reissue

A

abhishekjnv03

from Mumbai, Maharashtra

Nov 21, 2017

I have ordered a debit card a few days back after my card was hitlisted. But i haven't recieved any update on the status when i will get that debit card
Account no - [protected]

K

Kasid Kanen

from Vijayawada, Andhra Pradesh

Nov 21, 2017

My name is kasid and I have a salary account with HDFC and they are deducted 1300 above from my account without my permission, I want answers, answer me on [protected]

A

ahmadraza445

from Tral, Jammu and Kashmir

Nov 21, 2017

Why is the GST deduction from my saving account every quarter?

The reference for JUL-SEP is shown below. Please help.

INST-ALERT CHG INC GST JUL-SEP2017-MIR[protected]

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Address: 411018

Im p s pawar, having account in hdfc bank, pimpri.
My credit card no is 4893 xxxx xxxx 8556
I lost my old sim, i had updated my new phone nos in my saving account.
Request for linking new number with credit card has been given 3 times in last 14 months, to mr rupesh who is handling credit card dept.
But till now no positive feedback.
My credit card was reissued on 06/16 till now it is unutilized.
Shall i return the card please suggest

Dec 24, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 21, 2017

HDFC Bank Customer Care's response Dear Customer,
Dear Ms. Pawar, As per our records, your mobile number 70xx18xx72 has been updated in the card account on November 16, 2017. We observe from our records that there is no activity / transaction on your Credit Card for a significant period. In your interest, to prevent any possible misuse, your HDFC Bank Credit Card & linked additional card(s), will be invalidated from further usage. We would be happy to continue our relationship and in case you want to retain your existing card, please fill the reactivation form from the below link and dispatch it along with KYC documents to reactivate your card. http://www.hdfcbank.com/personal/form_centers/form_centers

-Manoj
HDFC Bank Customer Assistance

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Address: 122001

I hdfc bank,

I am using your service since 3 years having account number [protected]. But yesterday, my money 104.64 rs got deducted from my account showing as 3rd party cash txn including gst.. What is this man?? Why did you deducted from my account. Are you peoples making fool to customers...??
Kindly refund my hard earned money back to my account.. Else i will be closing this account, and will move to some other bank... Why this nonsense type of work you people doing to fool the customers.. I would never suggest any one to use your service any more, in case my money not refunded...

Call me immediately [protected]

I am also raising this concern every social networking and complain board... Worst bank...

Refund my money back asap...

Dec 22, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 21, 2017

HDFC Bank Customer Care's response Dear Customer,

We are working on your concerns vide ref no:[protected] and will get back to you in 3 working days.

Manoj
HDFC Bank Customer Assistance

Sep 28, 2018

Updated by SumiGupt still not resolved. and you people marked it closed. how shameful act

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Address: Thane, Maharashtra, 400615

Website: HDFCBANK

I am customer of hdfc since more than 10 years and following are my details.

Customer id: 38529142
Account: [protected]
Name : khalid kazi

I had applied for a personal loan around 3 days back and provided all the required documents. However it looks my loan application has not been initiated yet since i haven't received any sms which we normally get as an update.

Also when trying to contact with loa processing officer, there seem to ignore the calls and not picking up after seeing the number.

I smell something fishy and wanted to make sure that my documents are not misused.

Also if the delay is deliberate, i am sorry to say that the service has deteriorated over a period and this is my worst experience with any private bank executives.

The details of executive processing my loan :

Name : archana kokate
Number: [protected]

Uap number on my form: 8889761

Request you to look into this and let me know the true status so that i can process my loan through some other bank.

Also i regret to say that i may not be able recommend hdfc to anyone after this experience and also temper to change my salary account from hdfc to icici.

Please return my documents in case loan cannot be processed so that it cannot be misused.

Regards,
Khalid kazi
([protected])

Dec 23, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 21, 2017

HDFC Bank Customer Care's response Dear Customer,

We have received your mail vide Ref ID:[protected] and will revert to you in 3 working days.

-Manoj
HDFC Bank Customer Assistance

Nov 21, 2017

Updated by khalid.kazi26 Manoj

Thanks for the reply.

I received call from the executive in morning that the loan will be disbursed today. Apparently the same executive gives a call in evening and tries to bluff regarding verification was not done since security did not provide any info.

The verification person was having complete address and could have made an entry in register at security desk and he would have allowed. I checked with security as well, nobody came.
Also she was saying verification executive was not allowed in office; he was having my mobile number so could have call me. or if he wanted to verify he could have called on office landline.

Also my salary account is with hdfc and it has monthly salary credit from my current company. It is a common sense that nobody will credit salary unless I he/she is an employee.

If the bank executives themselves are not honest and try to bluff I am sorry to this whole episode of loan processing had shattered the trust on bank which was built over period and when I shared the incident to my colleagues as well even they would think many time before engaging in such transactions with HDFC atleast.

When tried to call, nobody picks up (may be my number is saved).
Pathetic service and even worse customer orientation.

Please help to get back my documents since I have made my mind to take the loan from some other institution.

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Address: Sonitpur, Assam

My name is debanga tamuli i have resigned from hdfc bank as sales officer (176135) on 25september 2017 and worked to 23 october 2017 on notice period but i didnot recieved the settlement money of notice period till date. I have worked one month as my duty without salary but i drrecrrecieved the settlement money. I need money due to my personal needs. So i request the hdfc bank to give me the salary of the notice period i have worked.

HDFC Bank customer support has been notified about the posted complaint.

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Address: Aurangabad, Bihar, 824101

Dear sir,
I want to my alto k10 car loan account statement from september 2015 to till now either my e mail id or at my residential address.
My account details:-
Loadn account no. 35273505
Name: veer sen gupta
Aurangabad
Contact no. [protected] & [protected]

Thanks & regards

Veer sen gupta
Welfare appartment
Near hdfc bank
Aurangabad bihar

Jan 1, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 22, 2017

HDFC Bank Customer Care's response Dear Customer,

We have shared the loan account statement on your registered email id vide ref id[protected]. Please check your email inbox for further details.

-Bejoy
HDFC Bank Customer Assistance

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I wish to bring to your attention that rs 4893.26 is showing due on my account ending with 6946.
It came to my notice when i received amount due message for that account.
There was no communication from the bank regarding any lapse of services or payment due on the card.
We were not given any notification about the lapse of service or amount due in the cards either via email or via sms.
I request you to look in the matter as early as possible and refund the money to me.

We have been preferred customers of hdfc for a long time and i do not wish that this event should hamper that relationship.

Please look into the same and revert back with possible solution or else we will have to take some action regarding the same.

Let me know if any more information is required for any further clarification of the event.

Dec 22, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 21, 2017

HDFC Bank Customer Care's response Dear Customer,

we note that you have sought clarification with regard to your credit card account. In this regard, we request you to provide the Last four digit of your credit card, registered mobile number, and e-mail id, to enable us to do the needful. You may write to us at: [protected]@hdfcbank.com and we shall assist you

-Manoj
HDFC Bank Customer Assistance

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Address: Howrah, West Bengal, 700001

I am a hdfc bank credit card holder. The bank has auto debited rs 1399 from my credit card number ending with * * * 4620 without my authorization on date: 14/11/2017.

I don't want this membership, so cancel the membership and refund the same.

Please take the necessary action asap otherwise i will have to take action against this illegal fee charged without intimation.

Registered mobile : +91-[protected]

As per your received mail, oneassist relationship number : 3087992

HDFC Bank customer support has been notified about the posted complaint.

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I had applied online for an hdfc fastag. I made payment on nov 4, 2017, & uploaded the application form. The reference number is hfr 0090009. There is no response from the bank since then. The toll-free number is either not working. Whenever i get connected, the persons keep on assuring that i will get the details in one day, but nothing is happening. Let me know what is the status of the application.

Dec 30, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 20, 2017

HDFC Bank Customer Care's response Dear Customer,

I request you to share the application number and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Manoj
HDFC Bank Customer Assistance

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I am sonal jain an hfdc credit card holder and the hdfc people have activated this one assist membership by saying me that they are not going to activate it rather they are going to keep it on hold. I came to know about it when i received a message of 2499 due amount. And i am not interested in any of these things. So i want you to cancel this and refund me the amount also.

Oneassist relationship number :-2800182
Credit card number ending :- 0585

HDFC Bank customer support has been notified about the posted complaint.

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Address: 600017

Dear sir/mam,

I am using hdfc credit card, in the month of aug'17 generated bill i had one billing dispute and same was been informed to bank customer care person and he requested to submit the dispute form the same filled and send to the given mail id on the same day.

Again i called on 26-aug'17 to customer care and requested the status, the executive (Ritu) informed me that same was temporary reversal given so its only hits in next month bill, before my due date on 02-sep'17 spoken to the customer care person and same reply given at the same time i told i should not get any finance charges or late fee they told nothing will charge you no need to pay the amount.

Once bill generate on 16th sep'17 they have charged me the financial charges and nothing have been reflected in bill the same outstanding was reflected. When i called to customer care executive (Mr. Ashok) they have told they given only on 8th sep'17, so the financial charges have been charged. Then i requested to transfer the call to supervisor or higher officer, the executive denied to transfer the call.

After many conversation i told i will right the mail regarding this to bo team with your name details then the person transfer to one of the person mr. Antony am not sure that i spoke to supervisor are any other executive so till date am not received a single call for my compliant but if i leave this again my financial charges, late fee, etc. Will charge on me and the same time it will affect my cibil score.

So am planning to take a legal action against the bank so request your support for the same.

HDFC Bank customer support has been notified about the posted complaint.

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Address: Kolkata, West Bengal, 700010

Customer cheque deposited in hdfc bank phool bagan branch kolkata 700054 micr code no[protected] but till two months non of the cheque ha been received yet several phone call but bank dont bother about that com no kolc [protected]

Due to kyc suddenly account has been blocked and my all cash less transction has been returned and i have loss many business due to this bank should inform and take care of business account.

Dec 25, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 22, 2017

HDFC Bank Customer Care's response Dear Customer,

At the outset, we regret the inconvenience caused to you. As per regulatory requirements, Banks are required to carry out periodic updation of KYC for all there customers. In line with the above, the Bank has been sending intimation at regular intervals requesting you to furnish the KYC details immediately. However, it was observed that your KYC details were not updated even after several reminders, hence the transactions in the account has been restricted. We request you to comply with the KYC guidelines by visiting your nearest branch along with valid ID and address proof to resume normal operations in your account. Please refer to the following URL for complete details of our Branches : Branch: http://www.hdfcbank.com/personal/find-your-nearest/find-nearest-branch Further, with regard to cheque not credited in your account, please provide us with the following cheque details: Date of Deposit Complete Branch/ ATM address (as per our website) where the cheque has been deposited Was the cheque deposited at the Branch counter, Atm Machine or the drop box at the atm/ branch Value of the Cheque Cheque Number Location at which the cheque is payable Drawer Bank and branch Contact number You may visit the following URL to access information for the complete address and contact details of our Branches as well as our PhoneBanking numbers: Branch: http://www.hdfcbank.com/personal/find-your-nearest/find-nearest-branch ATM : http://www.hdfcbank.com/personal/find-your-nearest/find-nearest-atm Phone Banking: http://www.hdfcbank.com/personal/find-your-nearest/find-phone-banking You can email us at [protected]@hdfcbank.com with the cheque details. Assuring you our best services at all times.

-Manoj
HDFC Bank Customer Assistance

Verified Support

Nov 22, 2017

HDFC Bank Customer Care's response Dear Customer,

Please e-mail us at [protected]@hdfcbank.com from your registered e-mail ID with the following cheque details for further assistance: Date of Deposit Complete Branch/ ATM address (as per our website) where the cheque has been deposited Was the cheque deposited at the Branch counter, Atm Machine or the drop box at the atm/ branch Value of the Cheque Cheque Number Location at which the cheque is payable Drawer Bank and branch Contact number You may visit the following URL to access information for the complete address and contact details of our Branches as well as our PhoneBanking numbers: Branch: http://www.hdfcbank.com/personal/find-your-nearest/find-nearest-branch ATM : http://www.hdfcbank.com/personal/find-your-nearest/find-nearest-atm Phone Banking: http://www.hdfcbank.com/personal/find-your-nearest/find-phone-banking

-Bejoy
HDFC Bank Customer Assistance

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Address: Bangalore, Karnataka, 560003

I have been charged membership fee this month. But when i took the card, hdfc people said, its life time free card. But now charging me a membership fee. This happened last ti9me as well. Till now it is not sorted out. Now again they charged.

Atleast beggars ask for money. They don't cheat like hdfc bank. I regret that i chose hdfc bank.

Better they should shut the banks, than cheating the customers.

Looking for refund from them.

My mail id: vinod. [protected]@gmail.com
Mobile: [protected]

Dec 22, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Nov 20, 2017

Updated by vinod4204 So many complaints for HDFC bank in www.consumercomplaints.in. I never thought that HDFC is cheating almost all the customers.

Verified Support

Nov 20, 2017

HDFC Bank Customer Care's response Dear Mr. Musalay,

We have taken note of your comments expressed with regard to credit card and you may look forward to receive a response to the e-mail id in 3 working days. The reference number for this interaction is [protected]. We request you to bear with us in the interim.

-Manoj
HDFC Bank Customer Assistance

Nov 20, 2017

Updated by vinod4204 Mr Manoj,

As you can see thru my credit card, not even a single time it has been resolved.

First said, no joining fee.. But got charged.
Then said no annual fee.. But got charged twice.

Now tell me, how much to bear as you guys becoming CHEATERS.

Nov 20, 2017

Updated by vinod4204 Mr Manoj,

What kind of executives you have. Mr Sunil, called no [protected], mentioned that he is from HDFC complaint department, asking OTP after giving my credit card details.

So rudely he is asking for OTP. And without OTP he cannot do refund it seems.

Banks asks us to KEY-IN the OTP. None of the bank persons ask for OTP to tell.

Nov 20, 2017

Updated by vinod4204 Mr Manoj,

What kind of executives you have. Mr Sunil, called no [protected], mentioned that he is from HDFC complaint department, asking OTP after giving my credit card details.

So rudely he is asking for OTP. And without OTP he cannot do refund it seems.

Banks asks us to KEY-IN the OTP. None of the bank persons ask for OTP to tell.

Nov 24, 2017

Updated by vinod4204 Mr Manoj,

4 days over. No reply from your end.

So you accept that you guys cheat customers.

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I am sonal jain an hfdc credit card holder and the hdfc people have activated this one assist membership by saying that they are not going to activate it rather they are going to keep it on hold. After some days i receive the message stating that 2499 amount is due for one assist membership. And i am not interested in any of these things. So i want you to cancel this and refund me the amount also.

Oneassist relationship number :-2800182
Credit card number ending :- 0585

HDFC Bank customer support has been notified about the posted complaint.

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The hdfc fastag toll free number:[protected] is not working, neither they have any email id to contact. I have registered with hdfc fastag, the cc is charged with the 300 rs as deposit + minimum load on the rfid wallet. But there has been no rfid dispatched that can be put on the windshield. Its been more than a week now that i have registered and trying to reach hdfc fastag on the toll free number above to know when will my rfid dispatched or how do i collect it?

When the toll free number is not working for more than a week, why do you display it on your website: https://www.hdfcbank.com/htdocs/common/E_TOLL/index.html and most importantly, you have disabled your customers to contact you for any information they may need, you neither have any email id.

Jun 6, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 20, 2017

HDFC Bank Customer Care's response Dear Naveen,

I request you to share your application number and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Manoj
HDFC Bank Customer Assistance

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