HDFC Bank Complaints & Reviews

I recently applied for hdfc credit card. It was a lifetime free credit card. They send a link in which we have to confirm the details and submit the for. What they do is, they send the link and call within 10 seconds of sending the link. Upon calling up they say 'please open the link, go to bottom of the page down and press confirm '. They don't let you read the information. But there a option to 'would you like to apply for oneassist membership' which is already set as 'yes', you have to select 'no' to save yourself from getting large sum deducted in the name of this false membership. I have cancelled my credit card. And would never take a credit card from this fraud bank which practices such filthy and cheap tricks. I would suggest others to keep an eye while applying for the same.

HDFC Bank customer support has been notified about the posted complaint.

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M

murugan shanmugam

from Chennai, Tamil Nadu

Nov 21, 2017

Dear sir/ Madam,

Pl send my credit card statement for month of Oct-Nov-17

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A

Abilesh Abi

from Bengaluru, Karnataka

Nov 21, 2017

I am abilesh doj july 22 2016 to march 2017
I want experience letter and relive letter
My emp code =168795
Pls send my personal email send soft copy pls relive letter
Email [protected]@gmail.com
My address
No388 5th cross 5th main Jayanagar 1st block
Bangalore 560011
My Mobile number [protected]
Pls accepted this complaint

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W

wadya

from Bengaluru, Karnataka

Nov 21, 2017

I lost my id its been 1 yr I dint usad my a/c now I need my cust :id please send it on my e-mail a/c no[protected]

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Address: 500008

Website: hdfc bank

I am dinesh reddy with loan account no 32579563 of hdfc bank i have a personal loan of 150000 which i am paying without fail on every month of 4th as every month i have deposited 5200 for loan amount on 3rd of september which should be deducted on 4th of september which did not happen at the same time 5200 was deducted and my account went into -6700 which is total amount of 11850 in a single month and even after that my loan amount shows as unpaid. When i tried to contact branch manager there was no proper response from assistant manager and she wouldn't let me meet general manager. I have no proper information which wasn't provided by bank that holding a salary account need to be closed once we stop working for a firm. Neither bank nor officials failed to provide me this information at the same time how can a bank cut all the fines at single time which is what bank officials said this sounds totally nonsense and my loan amount remaind uncleared

Dec 25, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 22, 2017

HDFC Bank Customer Care's response Dear Customer,

We have checked our records and found that your EMI against personal loan has been returned due to insufficient funds. Further, there is no payment received on November 03, 2017. Please mail us at [protected]@hdfcbank.com from your registered email id along with your account details contact details, payment details and issue details for further assistance.

-Anay
HDFC Bank Customer Assistance

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Address: New Delhi, Delhi, 110059

Myself kavita sharma having hdfc credit card no 54xx-648x-xxxx-3927, i called on 18/06/2017 at customer care to block my card executive say your pending bill is rs: 39999.59, which we have to on 08/06/2017.
He say, to block the card, we have to pay amount rs: 40, 826/-.
I immediate deposit entire amount on 18/06/2017.
After three month, i again contact to customer care to check whether card is blocked or not, than executive...

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I submitted my complain on dt 20th Oct & 24th Oct.17 vide above complaint ID No:-TTU[protected] .It is not solved till today.Pl take necessary action.

HDFC Bank customer support has been notified about the posted complaint.

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Address: 560100

I applied for fastag from hdfc on 3rd of november. The process required me to download the form, sign it and upload kyc documents along with it. I completed all the formalities on the same day. However, today is 21st november and i have not heard or received any mail from hdfc regarding my fastag. It appears that i have been swindled with my 300 rupees. Nobody picks up the customer care number. I'm now left with no option but to re-apply for fastag. However, it would be good to know as to what happened to my 300 rs and if i will ever get my tag. My application number is hfr008455.

Nov 27, 2017

Complaint marked as Resolved

One day after posting on this forum, I received three messages from HDFC stating that I have been assigned Fastag, 100 RS is credited to the account and lastly, that account has been activated. After 7 days i.e today, I received Fastag through DTDC courier.

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 23, 2017

HDFC Bank Customer Care's response Dear Customer,

We request you to contact Mr. Sanjay - [protected] or Mr Ankur - [protected] for further status of your application

-Manoj
HDFC Bank Customer Assistance

Nov 23, 2017

Updated by DBisen Hello,

I'm not able to see any mail id or phone numbers to contact Mr. Sanjay or Mr Ankur. Can you please mail me the details.Many thanks

Nov 27, 2017

Updated by DBisen I after posting this complaint I got three messages from HDFC bank stating that Fastag has been issued with customer ID. Post that I got a message stating that my account is recharged with 100 Rs and lastly a message stating that my account is now activated. I received these messages on 22nd November, post that nothing. I have no clue what is next? Will I be receiving Fastag through courier package or I have to go to a branch to collect it etc? Please help.

Nov 27, 2017

Updated by DBisen Fastag received. The complaint can be closed. Thank you very much for the effort.

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G

Gokul Kunnamkottu

from Bengaluru, Karnataka

Dec 9, 2017

Hi Dbisen,

Did you by any chance get courier tracking id after the activation msgs. My application is also at the same stage.

Thanks,
Gokul

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Address: Bangalore, Karnataka

I have opened hdfc account in my first organization and as i changed the company, hdfc started charging money for non maintaince of minimum account balance. I put 4000rs. And it got deducted. Now, still it is showing i have to pay 7000. Its pathetic. Now, i can not even close my account without paying this fine. I am frustructed because of hdfc bank service. Please help.

Dec 29, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 23, 2017

HDFC Bank Customer Care's response Dear Customer,

Please mail us at [protected]@hdfcbank.com from your registered email id along with your account details, issue details and contact details for further assistance.

-Manoj
HDFC Bank Customer Assistance

Verified Support

Nov 28, 2017

HDFC Bank Customer Care's response Dear Customer,

We understand that our official Ms. Khushboo Srivastava contacted you and assisted you with your requirement.

-Manoj
HDFC Bank Customer Assistance

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R

rajatadi

from Hyderabad, Telangana

Nov 21, 2017

Hi Team,

Amount 176/- was deducted from my hdfc bank account without any intimation. Could you please explain what is this "3RD PARTY CASH TXN INC GST 031117-MIR[protected]".

Thanks,
Raja

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K

Kasid Kanen

from Vijayawada, Andhra Pradesh

Nov 21, 2017

My name is kasid and I have a salary account with HDFC and they are deducted 1300 above from my account without my permission, I want answers, answer me on [protected]

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Address: 603103

Website: www.hdfcbank.com

I have applied for account closure of my savings bank account. But the bank is delaying the process of account closure. Due to the delay caused by bank i am being charged the charges of amb of 1400 i. E. 700 per month. The reason they have not closed my account is there is a tpp linked to my account. The bank persons asked me to contact the customer care to delink the tpp but the customer care asked to contact hdfclife. When i called hdfclife they told they need a policy number in the first place to proceed with any kind of processing. I do not have a policy number because i do not have any policy with the hdfclife. So they asked me to contact the bank. Now i am stuck in a viscious circle where not a single person in the whole of hdfc organisation knows how to close a simple sb account.

Dec 24, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 22, 2017

HDFC Bank Customer Care's response Dear Customer,

Your email has been received vide ref id[protected]. Our team is still investigating the matter and will respond to you within 5 working days.

-Anay
HDFC Bank Customer Assistance

Verified Support

Nov 23, 2017

HDFC Bank Customer Care's response Dear Customer,

We request you to provide us with the complete address of the branch where the request was submitted, along with the registered contact number on [protected]@hdfcbank.com

-Manoj
HDFC Bank Customer Assistance

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N

[email protected]

from Gurgaon, Haryana

Nov 24, 2017

Bhai do your homework and collect the complaints

always communicate in writing or record the call and right off the bat inform them that you are recording this call and anything they say will be used against them

check out banking ombudsman scheme and for further clarification just call me on

nine eight nine nine four nine three nine one one

I am not a banker or a lawyer or a CA, google me. My name is Nipun Jain.

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Address: Rajkot, Gujarat, 360001

I regularly shop international online stores and have to pay in usd. Generally i buy from ali express through icici bank debit card. Once i buy from hdfc bank debit card and they charge me 3% mark up charges.
Any bank is not charging then why hdfc, is the bank from mars planet?
When i opened the hdfc account it was said to me it will be life time zero balance and then in 2 years they change their policy and said me no more zero balance account.
I was told to hold 25000 for 3 months in hdfc to make zero balance account valid. I did it then also they fool me like this.
How hdfc bank became indias top bank, maybe with cheating customers

Dec 25, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 22, 2017

HDFC Bank Customer Care's response Dear customer,

Debit Card usage for withdrawal at International ATMs will attract a charge of Rs 25 per balance enquiry and Rs 125 per cash withdrawal ( plus GST). There is a currency conversion markup of 3.5 % on foreign currency transactions carried out on debit cards as Transaction amount + 3.5% Foreign Currency markup + Difference in foreign currency Rate( Its the difference in foreign currency rate on date of transaction and on the date of settlement {Receipt of claim from acquiring bank}). Charges are applicable for ATM withdrawals and also for POS transaction. The exchange rate used will be the Visa/MasterCard wholesale exchange rate prevailing at the time of transaction. You can also refer the following link on our website for the charges applicable: http://www.hdfcbank.com/assets/pdf/savings_charges.pdf Further, please write to [protected]@hdfcbank.com with your correct Customer ID and Account number for assistance.

-Manoj
HDFC Bank Customer Assistance

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A

Ashvin Chaudhari

from Surat, Gujarat

Nov 21, 2017

Mere Sbi bank account me all ready 12000 Rupees balence tha to bhi aap ke bank ne muj par 590 rupees LA charge laga diya hai

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S

sudarsankr123

from Hyderabad, Telangana

Nov 21, 2017

My savings account is suddenly showing 23000/- as negative balance with out any transaction details. Please fix this. My account [protected].

Thanks

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S

Santhosh Xavier X

from Chennai, Tamil Nadu

Nov 21, 2017

A format of the copy of letter sent to you has been attached for your reference. Pls fulfill the requirement and respond to us for processing the application further. Thank you

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A

anandarman mutharasu

Nov 21, 2017

+91 [protected] please take action on this fraud impersonating caller as hdfc.
Credit card reward points refunding is their topic.
They were asking expiry dates. And were asking share otp sent to my number. I said no. They disconnected.

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V

V.A. Shankar

from Chennai, Tamil Nadu

Nov 21, 2017

This charges not indicated nor explained at the time if opening the account.

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Address: Pune, Maharashtra

Website: www.hdfcbank.com

Hi,

My name is anand kumar. I had a salary account in hdfc bank but when i left my earlier job, after sometime it got converted into saving account. I then needed to maintain minimum balance of rs 10000. They started charging me for not maintaining that minimum balance in-spite ii was not using it. But as far i know, according to rbi regulation bank cannot deduct from a dormat bank account. Now i am bind to open account in hdfc bank as per requirement of the new company i am working in.
Please help me checking this wrong practice this bank is carrying out.

Dec 22, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 21, 2017

HDFC Bank Customer Care's response Dear Customer,

I request you to share your account/customer Id, charges detail and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance

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S

syakg

from Bengaluru, Karnataka

Nov 21, 2017

An amount got deducted under DC INTL POS TXN MARKUP+ST without my notice. I want to know for which transaction this has been deducted.

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A

Aashu deepak

from Hojai, Assam

Nov 21, 2017

Hy
This is deepak kumar mahto s/o of shri bhola mahato
I m take aloan against my two wheeler and i m compleate all my emi since last 2 years before but still now i m not recevive my noc i want to know why . Please provide me helpful assistance
My vehicle no JH 01AB9274

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N

Nitish Kanjilal

from Noida, Uttar Pradesh

Nov 21, 2017

What does 3RD PARTY CASH TXN INC GST mean

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Address: Hyderabad, Andhra Pradesh, 500074

Dear team,

Iam holding the dmat account with hdfc bank opened in 2015 and inoperative since 1 year but deducting the annual charges, i requested them to close the account on 08nov2016 but replied that mail has to be sent from the registered mail id, i am requesting the same through registered mail id only but they are not accepting my request with the same reason. Recently i contacted the dp operation team in hyderabad and realized that "at the time of account opening they wrongly updated my mail id and requested them to change the same on immediate basis after regular followup done the same.

Once again i initiated the account closure to the dp team but they said due amount has to be paid to close the account.

My question is" wrong mail updation was done at bank end and additionally charges levied and i have been following up the same since one year".

Please look into this matter on priority, please close the dmat account and waive off the charges levied on account.

Please find the details of the account

Customer id : 60246623

Account number :01695516
Dpid:13012400

HDFC Securities customer support has been notified about the posted complaint.

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J

Jemy

from Mumbai, Maharashtra

Nov 30, 2017

hi...
for demat closure & charges levied, you may write to [protected]@hdfcbank.com or call @[protected] extn: 5

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Address: 500008

Hi

My name is mohammed akber. I have taken a personal loan from hdfc bank the loan amount is 2 lakhs rupees. And i pay monthly emi to repay my loan i pay 5865 monthly emi and if i fail to make the payment on time, i pay the emi amount with the late fee charges. And if i fail to pay the emi amount i get a lot of calls from bank employees or bank employess will come at my home. My parents will attend all the calls which i get from hdfc bank regarding the late payment or whoever comes at my home from the bank my parents do attend them. Inspite of attending all the calls from hdfc employees or attending the persons who come at my home, these hdfc bank employees calling to my friends as i gave the surety of my friends and harassing them a lot and trying to defame me and my family. When my parents and i attending all the calls from hdfc bank answering to their queries. I still dont know why they are harassing my friends and trying to defame me. I seriously need a help regarding this because my family members are suffering a lot from theses guys. I hope you will help me out.

Thanks & regards

Mohammed akber

Dec 25, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 23, 2017

HDFC Bank Customer Care's response Dear Customer,

Your email has been received vide ref id[protected]. Our team will investigate in the matter and revert to you in 5 working day.

-Manoj
HDFC Bank Customer Assistance

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Address: Chennai, Tamil Nadu

Website: www.hdfcbank.com

I have sent a mail on 17/11/2017 stating

11 nov 2017 pos 541919xxxxxx5121 sams pharmacy pos debit 042877 11 nov 2017 641.00 17, 421.06

The above transaction failed and i didnt even get a customer copy and i had to pay cash... I want to dispute the above transaction.. Since i have already paid.

For which i get a amazing answer asking for a void slip from hdfc customer care officer mr. Nethaji sabapathi
I guess i have clearly told that i did not get any slip, not even customer copy

Please look into the issue and get it refunded

Dec 25, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 23, 2017

HDFC Bank Customer Care's response Dear Customer,

Please write to [protected]@hdfcbank.com with the Account number, date and amount of the transaction.

-Manoj
HDFC Bank Customer Assistance

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Address: Chennai, Tamil Nadu, 600095

Hi!

Following the advice from mr. Karthickraja, financial advisor, at hdfc bank branch k. K. Nagar, chennai, i invested some money in sovereign gold bonds,
A life insurance policy, and a few mutual funds more than an year back. Following his advice again, i opened a demat account with hdfc securities
And made more investments. I have been requesting him to get the initial
Investments to dematerialise. For the last few months, he has made me run from pillar to post. I have submitted request letters, copies of my pan card, and other supporting documents more than once. Each time he comes up with an excuse saying that the documents are lost, or misplaced, or he forgot to get my signature at one place, or there is a signature mismatch. Till now he has been holding on to the funds/bond/policies in physical form
Along with all my papers and has repeatedly failed to dematerialise the
Investments. Please help.

HDFC Securities customer support has been notified about the posted complaint.

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J

Jemy

from Mumbai, Maharashtra

Nov 29, 2017

Hi,

for dematerialization of shares/bonds/mutual funds status/ request you may write to [protected]@hdfcbank.com or call @[protected] extn

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Address: Kolkata, West Bengal

Website: Www.consumercomplaints.in

Dear team
I am really shocked about the services of hdfc credit card. I am using the card since last year but recently i am facing some bad impression.
Initial my limit was 30000.
Everymonth before due date i am paying good with extra amount. But previous month thay have reduced my credit card limit 30k24k... How can be possible...?
And after that they are taking a lot of charges absurdly contious.
I request them a lot of times but did not get any satisfied reply from them.
So i request consumer care team to do needful for me and please take a strong step against the hdfc credit card team.
Sourav pathak
[protected]

Jan 8, 2018

Complaint marked as Resolved

I am going to take a legal action against your company about your cheating.

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 21, 2017

HDFC Bank Customer Care's response Dear Customer,
Dear Mr.Pathak, At the outset, it is concerning to note that you have been inconvenienced regarding the credit limit reduced on the card account. We take this opportunity to clarify that, the credit limit on your card account has been revised with effect from 27/09/2017 basis the credit limit assessment which is periodically done by the bank as per internal parameters / guidelines on card usage. We wish to clarify that we are currently unable to review the credit limit assigned on your card. We wish to assure you that the limit assigned on the credit card is reviewed periodically based on usage and payment pattern on the card account. We kindly request you to use the credit card and provide us with many more opportunities to serve you better.

-Manoj
HDFC Bank Customer Assistance

Nov 21, 2017

Updated by Sourav Pathak Thanks for the reply.
But i am not satisfied with your reply.U have given a credit card that means it is not that any time you will do anything...!
If have to to given the time line to pay the amount..But you did it suddenly.Which is not ok..After that for that sudden amount you have taken also overlimit chages...!
is it not a cheating...?...

Nov 21, 2017

Updated by Sourav Pathak For suddenly reduce limit you also taken a overlimit charges...And a lot of charges which is not legal

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B

B.N. Rao

from Nattam, Tamil Nadu

Nov 21, 2017

Sir
. my name is D. balanageswararao your hdfc. account no.[protected].my credit card no.8046 my card is broken already de register please reissue

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A

abhishekjnv03

from Mumbai, Maharashtra

Nov 21, 2017

I have ordered a debit card a few days back after my card was hitlisted. But i haven't recieved any update on the status when i will get that debit card
Account no - [protected]

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K

Kasid Kanen

from Vijayawada, Andhra Pradesh

Nov 21, 2017

My name is kasid and I have a salary account with HDFC and they are deducted 1300 above from my account without my permission, I want answers, answer me on [protected]

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A

ahmadraza445

from Tral, Jammu and Kashmir

Nov 21, 2017

Why is the GST deduction from my saving account every quarter?

The reference for JUL-SEP is shown below. Please help.

INST-ALERT CHG INC GST JUL-SEP2017-MIR[protected]

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Address: 411018

Im p s pawar, having account in hdfc bank, pimpri.
My credit card no is 4893 xxxx xxxx 8556
I lost my old sim, i had updated my new phone nos in my saving account.
Request for linking new number with credit card has been given 3 times in last 14 months, to mr rupesh who is handling credit card dept.
But till now no positive feedback.
My credit card was reissued on 06/16 till now it is unutilized.
Shall i return the card please suggest

Dec 24, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 21, 2017

HDFC Bank Customer Care's response Dear Customer,
Dear Ms. Pawar, As per our records, your mobile number 70xx18xx72 has been updated in the card account on November 16, 2017. We observe from our records that there is no activity / transaction on your Credit Card for a significant period. In your interest, to prevent any possible misuse, your HDFC Bank Credit Card & linked additional card(s), will be invalidated from further usage. We would be happy to continue our relationship and in case you want to retain your existing card, please fill the reactivation form from the below link and dispatch it along with KYC documents to reactivate your card. http://www.hdfcbank.com/personal/form_centers/form_centers

-Manoj
HDFC Bank Customer Assistance

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Address: 122001

I hdfc bank,

I am using your service since 3 years having account number [protected]. But yesterday, my money 104.64 rs got deducted from my account showing as 3rd party cash txn including gst.. What is this man?? Why did you deducted from my account. Are you peoples making fool to customers...??
Kindly refund my hard earned money back to my account.. Else i will be closing this account, and will move to some other bank... Why this nonsense type of work you people doing to fool the customers.. I would never suggest any one to use your service any more, in case my money not refunded...

Call me immediately [protected]

I am also raising this concern every social networking and complain board... Worst bank...

Refund my money back asap...

Dec 22, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 21, 2017

HDFC Bank Customer Care's response Dear Customer,

We are working on your concerns vide ref no:[protected] and will get back to you in 3 working days.

Manoj
HDFC Bank Customer Assistance

Sep 28, 2018

Updated by SumiGupt still not resolved. and you people marked it closed. how shameful act

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Address: Thane, Maharashtra, 400615

Website: HDFCBANK

I am customer of hdfc since more than 10 years and following are my details.

Customer id: 38529142
Account: [protected]
Name : khalid kazi

I had applied for a personal loan around 3 days back and provided all the required documents. However it looks my loan application has not been initiated yet since i haven't received any sms which we normally get as an update.

Also when trying to contact with loa processing officer, there seem to ignore the calls and not picking up after seeing the number.

I smell something fishy and wanted to make sure that my documents are not misused.

Also if the delay is deliberate, i am sorry to say that the service has deteriorated over a period and this is my worst experience with any private bank executives.

The details of executive processing my loan :

Name : archana kokate
Number: [protected]

Uap number on my form: 8889761

Request you to look into this and let me know the true status so that i can process my loan through some other bank.

Also i regret to say that i may not be able recommend hdfc to anyone after this experience and also temper to change my salary account from hdfc to icici.

Please return my documents in case loan cannot be processed so that it cannot be misused.

Regards,
Khalid kazi
([protected])

Dec 23, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 21, 2017

HDFC Bank Customer Care's response Dear Customer,

We have received your mail vide Ref ID:[protected] and will revert to you in 3 working days.

-Manoj
HDFC Bank Customer Assistance

Nov 21, 2017

Updated by khalid.kazi26 Manoj

Thanks for the reply.

I received call from the executive in morning that the loan will be disbursed today. Apparently the same executive gives a call in evening and tries to bluff regarding verification was not done since security did not provide any info.

The verification person was having complete address and could have made an entry in register at security desk and he would have allowed. I checked with security as well, nobody came.
Also she was saying verification executive was not allowed in office; he was having my mobile number so could have call me. or if he wanted to verify he could have called on office landline.

Also my salary account is with hdfc and it has monthly salary credit from my current company. It is a common sense that nobody will credit salary unless I he/she is an employee.

If the bank executives themselves are not honest and try to bluff I am sorry to this whole episode of loan processing had shattered the trust on bank which was built over period and when I shared the incident to my colleagues as well even they would think many time before engaging in such transactions with HDFC atleast.

When tried to call, nobody picks up (may be my number is saved).
Pathetic service and even worse customer orientation.

Please help to get back my documents since I have made my mind to take the loan from some other institution.

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Address: Sonitpur, Assam

My name is debanga tamuli i have resigned from hdfc bank as sales officer (176135) on 25september 2017 and worked to 23 october 2017 on notice period but i didnot recieved the settlement money of notice period till date. I have worked one month as my duty without salary but i drrecrrecieved the settlement money. I need money due to my personal needs. So i request the hdfc bank to give me the salary of the notice period i have worked.

HDFC Bank customer support has been notified about the posted complaint.

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Address: Aurangabad, Bihar, 824101

Dear sir,
I want to my alto k10 car loan account statement from september 2015 to till now either my e mail id or at my residential address.
My account details:-
Loadn account no. 35273505
Name: veer sen gupta
Aurangabad
Contact no. [protected] & [protected]

Thanks & regards

Veer sen gupta
Welfare appartment
Near hdfc bank
Aurangabad bihar

Jan 1, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 22, 2017

HDFC Bank Customer Care's response Dear Customer,

We have shared the loan account statement on your registered email id vide ref id[protected]. Please check your email inbox for further details.

-Bejoy
HDFC Bank Customer Assistance

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I wish to bring to your attention that rs 4893.26 is showing due on my account ending with 6946.
It came to my notice when i received amount due message for that account.
There was no communication from the bank regarding any lapse of services or payment due on the card.
We were not given any notification about the lapse of service or amount due in the cards either via email or via sms.
I request you to look in the matter as early as possible and refund the money to me.

We have been preferred customers of hdfc for a long time and i do not wish that this event should hamper that relationship.

Please look into the same and revert back with possible solution or else we will have to take some action regarding the same.

Let me know if any more information is required for any further clarification of the event.

Dec 22, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 21, 2017

HDFC Bank Customer Care's response Dear Customer,

we note that you have sought clarification with regard to your credit card account. In this regard, we request you to provide the Last four digit of your credit card, registered mobile number, and e-mail id, to enable us to do the needful. You may write to us at: [protected]@hdfcbank.com and we shall assist you

-Manoj
HDFC Bank Customer Assistance

HDFC Bank Complaints & Reviews

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