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HDFC Bank Complaints & Reviews

2.9
Updated: Jun 7, 2026
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S
spk1982
from Harihar, Karnataka
Nov 21, 2017
Resolved
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Address: Dharwad, Karnataka

I have been charged for priority pass for my credit card for domestic entry of rs 3580.20 & 1790.10 dated 11.10.2017, i was not aware of the charges in domestic entry as i had not received any intimation through mail and nor have received any mail till date. Only after receiving the bill i got to know about the charges for domestic use,, we have been using only hdfc credit cards for all our family members and we are your preferred customer since years. Kindly reverse the charges, as we were not informed about the changes for domestic airports.
Dec 21, 2017
Complaint marked as Resolved 
HDFC bank has refunded the priority pass charges, not GST. They Emailed me from [email protected] They were quite co-operative and they addressed my grievances very promptly.
HDFC Bank customer support has been notified about the posted complaint.
Nov 21, 2017
Updated by spk1982
The Relationship manager is not co-operating as well.
Nov 21, 2017
Updated by spk1982
The same has happened with my husband who used priority pass in domestic airports a few times in the last 3 months. We are feeling extremely cheated by HDFC bank.
Verified Support
Nov 21, 2017
HDFC Bank Customer Care's response
Dear Customer,

I request you to share your Card no., charges details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Manoj
HDFC Bank Customer Assistance
Nov 22, 2017
Updated by spk1982
Dear Manoj,

As it safe to disclose card details on the internet, I will give the last four digits of the credit card along with charge details and registered contact details to [protected]@hdfcbank.com with ref no as given by you, kindly resolve the matter ASAP.

Soumya kembhavi
Nov 22, 2017
Updated by spk1982
*Not safe
My account has been charged with INR 14, 950.71 without my notice

Narration - DC INTL POS TXN MARKUP+ST[protected]MIR[protected]

I have not done any transaction. Need my money back immediately.

Please contact me on [protected]
Regards,
My creadit card new Mobile number change
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    Ilyashaz
    Nov 21, 2017
    Resolved
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    Address: Hyderabad, Andhra Pradesh

    Why i have been charged again and again for no transaction? I haven’t done any transaction internationally but still hdfc bank charge me every time saying international transaction charges. Amount of rs 365.30 is deducted on my account

    . Dc intl pos txn markup+st[protected]

    Every time i have to escalate the issue, i am not in india not using my card also. Request to resolve the issue permanently.
    Dec 25, 2017
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Nov 23, 2017
    HDFC Bank Customer Care's response
    Dear Customer,

    The debit of Rs. 365.30 pertains to Cross Currency markup and conversion for international POS transaction done on July 27, 2017 at EMIRATES AIRLINE for Rs. 8, 852.40. Please visit the URL below to know the fees and charges applicable to your Debit Card: http://www.hdfcbank.com/assets/pdf/dc-fees.pdf

    -Manoj
    HDFC Bank Customer Assistance
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      M
      mannupandit
      from Noida, Uttar Pradesh
      Nov 21, 2017
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      Address: 203002

      Hiii,

      I am a hdfc bank credit card holder. The bank has auto debited rs. 561+449. From my credit card number ending with 8451 without my concern. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1010 /-

      Oneassist relationship number : 2591484
      Name :- mayank kumar sharma
      Mobile no. :- [protected]
      Credit card number ending :- 8451
      HDFC Bank customer support has been notified about the posted complaint.
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        K
        kum29112
        from New Delhi, Delhi
        Nov 21, 2017
        Resolved
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        Thanks for your response, but can u please clarify about my statement, that i have to pay that money or not and if yes then why? & how can i pay without having full credit card detail?
        Please also mention what are the attached copy required by bank to close my card and account.
        Because i have lost my previous card ending with 0479
        So i cannot send diagonally cut card to u, as required by bank

        Thanks
        Dec 22, 2017
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Nov 21, 2017
        HDFC Bank Customer Care's response
        Dear Customer,

        I request you to share your card no. and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

        -Anay
        HDFC Bank Customer Assistance
        Ecs probam chek ecs probam bank my noc not send
        The HDFC Regalia Credit card claims to provide "extremely low interest charge of just 3.49*% per month." on their website (https://www.hdfcbank.com/personal/credit_card/regalia-card). This borders on fraudulent as this amounts to 42% interest rate per year. Compare this to interest rate of 12 to 14% that banks charge on personal loans.
        I Have Lost My Original Noc.
        I trying To Other Issue So what I do?
        Please Give Me Noc
        . ... .
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          S
          Sumit Patwardhan
          Nov 21, 2017
          Resolved
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          Address: Pune, Maharashtra, 411038

          They are calling me everyday since 4 months now. I told them to put my number into dnd and still they are not putting it. Everyday the person tells me he'll put it in dnd and not call me back. But still no luck.
          I have told them in soft tone, harsh tone but no use. I don't know why can't they just do it. I am getting harassed everyday. This is not harassment then i don't know what is?
          I am hopeful that my complaint will get addressed asap.
          Dec 31, 2017
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Nov 21, 2017
          HDFC Bank Customer Care's response
          Hi Sumit,

          In case u wish to stop receiving our promotional calls or msgs, u can register your number for DNC here: http://bit.ly/1TNT8UB.

          -Manoj
          HDFC Bank Customer Assistance
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            S
            Selvakumar Panneerselvam
            from Hosur, Tamil Nadu
            Nov 21, 2017
            Resolved
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            Address: 621212

            Respected Sir,

            My Name is Selvakumar P, I was worked as Sales Officer in HDFC Bank from[protected] to[protected]. I don't get my Experience certificate till now. My Employee code 128473. Perambalur Branch, Perambalur District, Tamilnadu- 621212. So please provide my Experience certificate.

            My Email ID: [protected]@gmail.com,
            Dec 29, 2017
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Nov 24, 2017
            HDFC Bank Customer Care's response
            Dear Customer,

            please share your employee code, supervisor's name, office location & contact on exit.[protected]@HDFCBank.com. We'll get back!

            -Manoj
            HDFC Bank Customer Assistance
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              A
              ash18na
              from Mumbai, Maharashtra
              Nov 21, 2017
              Resolved
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              Resolved

              balance deduction

              Address: Mumbai City, Maharashtra, 400079

              Yesterday from my account 118 was deducted regarding
              Stmt chgs net/mbl incl gst 131117-mir[protected]
              Which i dont know what is it and no proper info was provided no mail no text on my number thn again at night they deducted 42 rs regarding sme my account balanve was 159 but know its minus 17 i dont know whts happening within 24 hrs span bank have deducted my 152 rs and my balnce is minus 17 please inform me about ths as soon...
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              M
              ManojCR7
              from Lonavla, Maharashtra
              Nov 21, 2017
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              I recently applied for hdfc credit card. It was a lifetime free credit card. They send a link in which we have to confirm the details and submit the for. What they do is, they send the link and call within 10 seconds of sending the link. Upon calling up they say 'please open the link, go to bottom of the page down and press confirm '. They don't let you read the information. But there a option to 'would you like to apply for oneassist membership' which is already set as 'yes', you have to select 'no' to save yourself from getting large sum deducted in the name of this false membership. I have cancelled my credit card. And would never take a credit card from this fraud bank which practices such filthy and cheap tricks. I would suggest others to keep an eye while applying for the same.
              HDFC Bank customer support has been notified about the posted complaint.
              Dear sir/ Madam,

              Pl send my credit card statement for month of Oct-Nov-17
              I am abilesh doj july 22 2016 to march 2017
              I want experience letter and relive letter
              My emp code =168795
              Pls send my personal email send soft copy pls relive letter
              Email [protected]@gmail.com
              My address
              No388 5th cross 5th main Jayanagar 1st block
              Bangalore 560011
              My Mobile number [protected]
              Pls accepted this complaint
              I lost my id its been 1 yr I dint usad my a/c now I need my cust :id please send it on my e-mail a/c no[protected]
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                V
                vijjyudinesh
                Nov 21, 2017
                Resolved
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                Resolved

                Address: 500008
                Website: hdfc bank

                I am dinesh reddy with loan account no 32579563 of hdfc bank i have a personal loan of 150000 which i am paying without fail on every month of 4th as every month i have deposited 5200 for loan amount on 3rd of september which should be deducted on 4th of september which did not happen at the same time 5200 was deducted and my account went into -6700 which is total amount of 11850 in a single month and even after that my loan amount shows as unpaid. When i tried to contact branch manager there was no proper response from assistant manager and she wouldn't let me meet general manager. I have no proper information which wasn't provided by bank that holding a salary account need to be closed once we stop working for a firm. Neither bank nor officials failed to provide me this information at the same time how can a bank cut all the fines at single time which is what bank officials said this sounds totally nonsense and my loan amount remaind uncleared
                Dec 25, 2017
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Nov 22, 2017
                HDFC Bank Customer Care's response
                Dear Customer,

                We have checked our records and found that your EMI against personal loan has been returned due to insufficient funds. Further, there is no payment received on November 03, 2017. Please mail us at [protected]@hdfcbank.com from your registered email id along with your account details contact details, payment details and issue details for further assistance.

                -Anay
                HDFC Bank Customer Assistance
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                  P
                  promod sharma
                  from Delhi, Delhi
                  Nov 21, 2017
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                  Resolved

                  Address: New Delhi, Delhi, 110059

                  Myself kavita sharma having hdfc credit card no 54xx-648x-xxxx-3927, i called on 18/06/2017 at customer care to block my card executive say your pending bill is rs: 39999.59, which we have to on 08/06/2017.
                  He say, to block the card, we have to pay amount rs: 40, 826/-.
                  I immediate deposit entire amount on 18/06/2017.
                  After three month, i again contact to customer care to check whether card is blocked or not, than executive says new story to me that you have to pay rs:3012/-which is plate payment and all and generate reference number: [protected] to resolve my complaint.
                  Once i received the call, by executive, he say contact again by customer care and unable to solve the complaint.
                  Now this last communication from my side.
                  I go to rbi grievance cell, to solve my problem, because hdfc is now try to damage my credit history.
                  Hdfc is try to ditch good customer after give all payment.
                  They also not provide the recording of dicusion
                  Jan 2, 2018
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Nov 23, 2017
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  we observe that we have responded to your e-mail on November 3, 201. For further clarification we request you to reply to the e-mail received. The reference number for this interaction is [protected].

                  -Manoj
                  HDFC Bank Customer Assistance
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                    D
                    Dina Bandhu Mitra
                    from Kolkata, West Bengal
                    Nov 21, 2017
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                    I submitted my complain on dt 20th Oct & 24th Oct.17 vide above complaint ID No:-TTU[protected] .It is not solved till today.Pl take necessary action.
                    HDFC Bank customer support has been notified about the posted complaint.
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                      D
                      DBisen
                      from Mumbai, Maharashtra
                      Nov 21, 2017
                      Resolved
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                      Address: 560100

                      I applied for fastag from hdfc on 3rd of november. The process required me to download the form, sign it and upload kyc documents along with it. I completed all the formalities on the same day. However, today is 21st november and i have not heard or received any mail from hdfc regarding my fastag. It appears that i have been swindled with my 300 rupees. Nobody picks up the customer care number. I'm now left with no option but to re-apply for fastag. However, it would be good to know as to what happened to my 300 rs and if i will ever get my tag. My application number is hfr008455.
                      Nov 27, 2017
                      Complaint marked as Resolved 
                      One day after posting on this forum, I received three messages from HDFC stating that I have been assigned Fastag, 100 RS is credited to the account and lastly, that account has been activated. After 7 days i.e today, I received Fastag through DTDC courier.
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Nov 23, 2017
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      We request you to contact Mr. Sanjay - [protected] or Mr Ankur - [protected] for further status of your application

                      -Manoj
                      HDFC Bank Customer Assistance
                      Nov 23, 2017
                      Updated by DBisen
                      Hello,

                      I'm not able to see any mail id or phone numbers to contact Mr. Sanjay or Mr Ankur. Can you please mail me the details.Many thanks
                      Nov 27, 2017
                      Updated by DBisen
                      I after posting this complaint I got three messages from HDFC bank stating that Fastag has been issued with customer ID. Post that I got a message stating that my account is recharged with 100 Rs and lastly a message stating that my account is now activated. I received these messages on 22nd November, post that nothing. I have no clue what is next? Will I be receiving Fastag through courier package or I have to go to a branch to collect it etc? Please help.
                      Nov 27, 2017
                      Updated by DBisen
                      Fastag received. The complaint can be closed. Thank you very much for the effort.
                      Hi Dbisen,

                      Did you by any chance get courier tracking id after the activation msgs. My application is also at the same stage.

                      Thanks,
                      Gokul
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                        S
                        Shailesh Sakhare
                        from Mumbai, Maharashtra
                        Nov 21, 2017
                        Resolved
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                        Address: Bangalore, Karnataka

                        I have opened hdfc account in my first organization and as i changed the company, hdfc started charging money for non maintaince of minimum account balance. I put 4000rs. And it got deducted. Now, still it is showing i have to pay 7000. Its pathetic. Now, i can not even close my account without paying this fine. I am frustructed because of hdfc bank service. Please help.
                        Dec 29, 2017
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Nov 23, 2017
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        Please mail us at [protected]@hdfcbank.com from your registered email id along with your account details, issue details and contact details for further assistance.

                        -Manoj
                        HDFC Bank Customer Assistance
                        Verified Support
                        Nov 28, 2017
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        We understand that our official Ms. Khushboo Srivastava contacted you and assisted you with your requirement.

                        -Manoj
                        HDFC Bank Customer Assistance
                        Hi Team,

                        Amount 176/- was deducted from my hdfc bank account without any intimation. Could you please explain what is this "3RD PARTY CASH TXN INC GST 031117-MIR[protected]".

                        Thanks,
                        Raja
                        My name is kasid and I have a salary account with HDFC and they are deducted 1300 above from my account without my permission, I want answers, answer me on [protected]
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                          A
                          from Mumbai, Maharashtra
                          Nov 21, 2017
                          Resolved
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                          Resolved

                          Address: 603103
                          Website: www.hdfcbank.com

                          I have applied for account closure of my savings bank account. But the bank is delaying the process of account closure. Due to the delay caused by bank i am being charged the charges of amb of 1400 i. E. 700 per month. The reason they have not closed my account is there is a tpp linked to my account. The bank persons asked me to contact the customer care to delink the tpp but the customer care asked to contact hdfclife. When i called hdfclife they told they need a policy number in the first place to proceed with any kind of processing. I do not have a policy number because i do not have any policy with the hdfclife. So they asked me to contact the bank. Now i am stuck in a viscious circle where not a single person in the whole of hdfc organisation knows how to close a simple sb account.
                          Dec 24, 2017
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Nov 22, 2017
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          Your email has been received vide ref id[protected]. Our team is still investigating the matter and will respond to you within 5 working days.

                          -Anay
                          HDFC Bank Customer Assistance
                          Verified Support
                          Nov 23, 2017
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          We request you to provide us with the complete address of the branch where the request was submitted, along with the registered contact number on [protected]@hdfcbank.com

                          -Manoj
                          HDFC Bank Customer Assistance
                          Bhai do your homework and collect the complaints

                          always communicate in writing or record the call and right off the bat inform them that you are recording this call and anything they say will be used against them

                          check out banking ombudsman scheme and for further clarification just call me on

                          nine eight nine nine four nine three nine one one

                          I am not a banker or a lawyer or a CA, google me. My name is Nipun Jain.
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                            O
                            om exports
                            from Surat, Gujarat
                            Nov 21, 2017
                            Resolved
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                            Resolved

                            Address: Rajkot, Gujarat, 360001

                            I regularly shop international online stores and have to pay in usd. Generally i buy from ali express through icici bank debit card. Once i buy from hdfc bank debit card and they charge me 3% mark up charges.
                            Any bank is not charging then why hdfc, is the bank from mars planet?
                            When i opened the hdfc account it was said to me it will be life time zero balance and then in 2 years they change their policy and said me no more zero balance account.
                            I was told to hold 25000 for 3 months in hdfc to make zero balance account valid. I did it then also they fool me like this.
                            How hdfc bank became indias top bank, maybe with cheating customers
                            Dec 25, 2017
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Nov 22, 2017
                            HDFC Bank Customer Care's response
                            Dear customer,

                            Debit Card usage for withdrawal at International ATMs will attract a charge of Rs 25 per balance enquiry and Rs 125 per cash withdrawal ( plus GST). There is a currency conversion markup of 3.5 % on foreign currency transactions carried out on debit cards as Transaction amount + 3.5% Foreign Currency markup + Difference in foreign currency Rate( Its the difference in foreign currency rate on date of transaction and on the date of settlement {Receipt of claim from acquiring bank}). Charges are applicable for ATM withdrawals and also for POS transaction. The exchange rate used will be the Visa/MasterCard wholesale exchange rate prevailing at the time of transaction. You can also refer the following link on our website for the charges applicable: http://www.hdfcbank.com/assets/pdf/savings_charges.pdf Further, please write to [protected]@hdfcbank.com with your correct Customer ID and Account number for assistance.

                            -Manoj
                            HDFC Bank Customer Assistance
                            Mere Sbi bank account me all ready 12000 Rupees balence tha to bhi aap ke bank ne muj par 590 rupees LA charge laga diya hai
                            My savings account is suddenly showing 23000/- as negative balance with out any transaction details. Please fix this. My account [protected].

                            Thanks
                            A format of the copy of letter sent to you has been attached for your reference. Pls fulfill the requirement and respond to us for processing the application further. Thank you
                            +91 [protected] please take action on this fraud impersonating caller as hdfc.
                            Credit card reward points refunding is their topic.
                            They were asking expiry dates. And were asking share otp sent to my number. I said no. They disconnected.
                            This charges not indicated nor explained at the time if opening the account.
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                              A
                              anand204
                              from Pune, Maharashtra
                              Nov 21, 2017
                              Resolved
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                              Resolved

                              Address: Pune, Maharashtra
                              Website: www.hdfcbank.com

                              Hi,

                              My name is anand kumar. I had a salary account in hdfc bank but when i left my earlier job, after sometime it got converted into saving account. I then needed to maintain minimum balance of rs 10000. They started charging me for not maintaining that minimum balance in-spite ii was not using it. But as far i know, according to rbi regulation bank cannot deduct from a dormat bank account. Now i am bind to open account in hdfc bank as per requirement of the new company i am working in.
                              Please help me checking this wrong practice this bank is carrying out.
                              Dec 22, 2017
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Nov 21, 2017
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              I request you to share your account/customer Id, charges detail and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                              -Bejoy
                              HDFC Bank Customer Assistance
                              An amount got deducted under DC INTL POS TXN MARKUP+ST without my notice. I want to know for which transaction this has been deducted.
                              Hy
                              This is deepak kumar mahto s/o of shri bhola mahato
                              I m take aloan against my two wheeler and i m compleate all my emi since last 2 years before but still now i m not recevive my noc i want to know why . Please provide me helpful assistance
                              My vehicle no JH 01AB9274
                              What does 3RD PARTY CASH TXN INC GST mean
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                                S
                                Salendar Nara
                                from Hyderabad, Telangana
                                Nov 21, 2017
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                                Address: Hyderabad, Andhra Pradesh, 500074

                                Dear team,

                                Iam holding the dmat account with hdfc bank opened in 2015 and inoperative since 1 year but deducting the annual charges, i requested them to close the account on 08nov2016 but replied that mail has to be sent from the registered mail id, i am requesting the same through registered mail id only but they are not accepting my request with the same reason. Recently i contacted the dp operation team in hyderabad and realized that "at the time of account opening they wrongly updated my mail id and requested them to change the same on immediate basis after regular followup done the same.

                                Once again i initiated the account closure to the dp team but they said due amount has to be paid to close the account.

                                My question is" wrong mail updation was done at bank end and additionally charges levied and i have been following up the same since one year".

                                Please look into this matter on priority, please close the dmat account and waive off the charges levied on account.

                                Please find the details of the account

                                Customer id : 60246623

                                Account number :01695516
                                Dpid:13012400
                                HDFC Securities customer support has been notified about the posted complaint.
                                hi...
                                for demat closure & charges levied, you may write to [protected]@hdfcbank.com or call @[protected] extn: 5
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                                  M
                                  mohd akber
                                  Nov 21, 2017
                                  Resolved
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                                  Resolved

                                  Address: 500008

                                  Hi

                                  My name is mohammed akber. I have taken a personal loan from hdfc bank the loan amount is 2 lakhs rupees. And i pay monthly emi to repay my loan i pay 5865 monthly emi and if i fail to make the payment on time, i pay the emi amount with the late fee charges. And if i fail to pay the emi amount i get a lot of calls from bank employees or bank employess will come at my home. My parents will attend all the calls which i get from hdfc bank regarding the late payment or whoever comes at my home from the bank my parents do attend them. Inspite of attending all the calls from hdfc employees or attending the persons who come at my home, these hdfc bank employees calling to my friends as i gave the surety of my friends and harassing them a lot and trying to defame me and my family. When my parents and i attending all the calls from hdfc bank answering to their queries. I still dont know why they are harassing my friends and trying to defame me. I seriously need a help regarding this because my family members are suffering a lot from theses guys. I hope you will help me out.

                                  Thanks & regards

                                  Mohammed akber
                                  Dec 25, 2017
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Nov 23, 2017
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  Your email has been received vide ref id[protected]. Our team will investigate in the matter and revert to you in 5 working day.

                                  -Manoj
                                  HDFC Bank Customer Assistance
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                                    N
                                    Ninja Assassin
                                    from Mumbai, Maharashtra
                                    Nov 21, 2017
                                    Resolved
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                                    Resolved

                                    Address: Chennai, Tamil Nadu
                                    Website: www.hdfcbank.com

                                    I have sent a mail on 17/11/2017 stating

                                    11 nov 2017 pos 541919xxxxxx5121 sams pharmacy pos debit 042877 11 nov 2017 641.00 17, 421.06

                                    The above transaction failed and i didnt even get a customer copy and i had to pay cash... I want to dispute the above transaction.. Since i have already paid.

                                    For which i get a amazing answer asking for a void slip from hdfc customer care officer mr. Nethaji sabapathi
                                    I guess i have clearly told that i did not get any slip, not even customer copy

                                    Please look into the issue and get it refunded
                                    Dec 25, 2017
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Nov 23, 2017
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    Please write to [protected]@hdfcbank.com with the Account number, date and amount of the transaction.

                                    -Manoj
                                    HDFC Bank Customer Assistance
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                                      S
                                      santhivinnakota
                                      from Chennai, Tamil Nadu
                                      Nov 20, 2017
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                                      Address: Chennai, Tamil Nadu, 600095

                                      Hi!

                                      Following the advice from mr. Karthickraja, financial advisor, at hdfc bank branch k. K. Nagar, chennai, i invested some money in sovereign gold bonds,
                                      A life insurance policy, and a few mutual funds more than an year back. Following his advice again, i opened a demat account with hdfc securities
                                      And made more investments. I have been requesting him to get the initial
                                      Investments to dematerialise. For the last few months, he has made me run from pillar to post. I have submitted request letters, copies of my pan card, and other supporting documents more than once. Each time he comes up with an excuse saying that the documents are lost, or misplaced, or he forgot to get my signature at one place, or there is a signature mismatch. Till now he has been holding on to the funds/bond/policies in physical form
                                      Along with all my papers and has repeatedly failed to dematerialise the
                                      Investments. Please help.
                                      HDFC Securities customer support has been notified about the posted complaint.
                                      Hi,

                                      for dematerialization of shares/bonds/mutual funds status/ request you may write to [protected]@hdfcbank.com or call @[protected] extn
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