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HDFC Bank Complaints & Reviews

2.9
Updated: Jan 28, 2026
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D
Dina Bandhu Mitra
from Kolkata, West Bengal
Nov 21, 2017
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I submitted my complain on dt 20th Oct & 24th Oct.17 vide above complaint ID No:-TTU[protected] .It is not solved till today.Pl take necessary action.
HDFC Bank customer support has been notified about the posted complaint.
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    D
    DBisen
    from Mumbai, Maharashtra
    Nov 21, 2017
    Resolved
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    Resolved

    Address: 560100

    I applied for fastag from hdfc on 3rd of november. The process required me to download the form, sign it and upload kyc documents along with it. I completed all the formalities on the same day. However, today is 21st november and i have not heard or received any mail from hdfc regarding my fastag. It appears that i have been swindled with my 300 rupees. Nobody picks up the customer care number. I'm now left with no option but to re-apply for fastag. However, it would be good to know as to what happened to my 300 rs and if i will ever get my tag. My application number is hfr008455.
    Nov 27, 2017
    Complaint marked as Resolved 
    One day after posting on this forum, I received three messages from HDFC stating that I have been assigned Fastag, 100 RS is credited to the account and lastly, that account has been activated. After 7 days i.e today, I received Fastag through DTDC courier.
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Nov 23, 2017
    HDFC Bank Customer Care's response
    Dear Customer,

    We request you to contact Mr. Sanjay - [protected] or Mr Ankur - [protected] for further status of your application

    -Manoj
    HDFC Bank Customer Assistance
    Nov 23, 2017
    Updated by DBisen
    Hello,

    I'm not able to see any mail id or phone numbers to contact Mr. Sanjay or Mr Ankur. Can you please mail me the details.Many thanks
    Nov 27, 2017
    Updated by DBisen
    I after posting this complaint I got three messages from HDFC bank stating that Fastag has been issued with customer ID. Post that I got a message stating that my account is recharged with 100 Rs and lastly a message stating that my account is now activated. I received these messages on 22nd November, post that nothing. I have no clue what is next? Will I be receiving Fastag through courier package or I have to go to a branch to collect it etc? Please help.
    Nov 27, 2017
    Updated by DBisen
    Fastag received. The complaint can be closed. Thank you very much for the effort.
    Hi Dbisen,

    Did you by any chance get courier tracking id after the activation msgs. My application is also at the same stage.

    Thanks,
    Gokul
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      Shailesh Sakhare
      from Mumbai, Maharashtra
      Nov 21, 2017
      Resolved
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      Resolved

      Address: Bangalore, Karnataka

      I have opened hdfc account in my first organization and as i changed the company, hdfc started charging money for non maintaince of minimum account balance. I put 4000rs. And it got deducted. Now, still it is showing i have to pay 7000. Its pathetic. Now, i can not even close my account without paying this fine. I am frustructed because of hdfc bank service. Please help.
      Dec 29, 2017
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Nov 23, 2017
      HDFC Bank Customer Care's response
      Dear Customer,

      Please mail us at [protected]@hdfcbank.com from your registered email id along with your account details, issue details and contact details for further assistance.

      -Manoj
      HDFC Bank Customer Assistance
      Verified Support
      Nov 28, 2017
      HDFC Bank Customer Care's response
      Dear Customer,

      We understand that our official Ms. Khushboo Srivastava contacted you and assisted you with your requirement.

      -Manoj
      HDFC Bank Customer Assistance
      Hi Team,

      Amount 176/- was deducted from my hdfc bank account without any intimation. Could you please explain what is this "3RD PARTY CASH TXN INC GST 031117-MIR[protected]".

      Thanks,
      Raja
      My name is kasid and I have a salary account with HDFC and they are deducted 1300 above from my account without my permission, I want answers, answer me on [protected]
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        A
        from Mumbai, Maharashtra
        Nov 21, 2017
        Resolved
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        Resolved

        Address: 603103
        Website: www.hdfcbank.com

        I have applied for account closure of my savings bank account. But the bank is delaying the process of account closure. Due to the delay caused by bank i am being charged the charges of amb of 1400 i. E. 700 per month. The reason they have not closed my account is there is a tpp linked to my account. The bank persons asked me to contact the customer care to delink the tpp but the customer care asked to contact hdfclife. When i called hdfclife they told they need a policy number in the first place to proceed with any kind of processing. I do not have a policy number because i do not have any policy with the hdfclife. So they asked me to contact the bank. Now i am stuck in a viscious circle where not a single person in the whole of hdfc organisation knows how to close a simple sb account.
        Dec 24, 2017
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Nov 22, 2017
        HDFC Bank Customer Care's response
        Dear Customer,

        Your email has been received vide ref id[protected]. Our team is still investigating the matter and will respond to you within 5 working days.

        -Anay
        HDFC Bank Customer Assistance
        Verified Support
        Nov 23, 2017
        HDFC Bank Customer Care's response
        Dear Customer,

        We request you to provide us with the complete address of the branch where the request was submitted, along with the registered contact number on [protected]@hdfcbank.com

        -Manoj
        HDFC Bank Customer Assistance
        Bhai do your homework and collect the complaints

        always communicate in writing or record the call and right off the bat inform them that you are recording this call and anything they say will be used against them

        check out banking ombudsman scheme and for further clarification just call me on

        nine eight nine nine four nine three nine one one

        I am not a banker or a lawyer or a CA, google me. My name is Nipun Jain.
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          O
          om exports
          from Surat, Gujarat
          Nov 21, 2017
          Resolved
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          Address: Rajkot, Gujarat, 360001

          I regularly shop international online stores and have to pay in usd. Generally i buy from ali express through icici bank debit card. Once i buy from hdfc bank debit card and they charge me 3% mark up charges.
          Any bank is not charging then why hdfc, is the bank from mars planet?
          When i opened the hdfc account it was said to me it will be life time zero balance and then in 2 years they change their policy and said me no more zero balance account.
          I was told to hold 25000 for 3 months in hdfc to make zero balance account valid. I did it then also they fool me like this.
          How hdfc bank became indias top bank, maybe with cheating customers
          Dec 25, 2017
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Nov 22, 2017
          HDFC Bank Customer Care's response
          Dear customer,

          Debit Card usage for withdrawal at International ATMs will attract a charge of Rs 25 per balance enquiry and Rs 125 per cash withdrawal ( plus GST). There is a currency conversion markup of 3.5 % on foreign currency transactions carried out on debit cards as Transaction amount + 3.5% Foreign Currency markup + Difference in foreign currency Rate( Its the difference in foreign currency rate on date of transaction and on the date of settlement {Receipt of claim from acquiring bank}). Charges are applicable for ATM withdrawals and also for POS transaction. The exchange rate used will be the Visa/MasterCard wholesale exchange rate prevailing at the time of transaction. You can also refer the following link on our website for the charges applicable: http://www.hdfcbank.com/assets/pdf/savings_charges.pdf Further, please write to [protected]@hdfcbank.com with your correct Customer ID and Account number for assistance.

          -Manoj
          HDFC Bank Customer Assistance
          Mere Sbi bank account me all ready 12000 Rupees balence tha to bhi aap ke bank ne muj par 590 rupees LA charge laga diya hai
          My savings account is suddenly showing 23000/- as negative balance with out any transaction details. Please fix this. My account [protected].

          Thanks
          A format of the copy of letter sent to you has been attached for your reference. Pls fulfill the requirement and respond to us for processing the application further. Thank you
          +91 [protected] please take action on this fraud impersonating caller as hdfc.
          Credit card reward points refunding is their topic.
          They were asking expiry dates. And were asking share otp sent to my number. I said no. They disconnected.
          This charges not indicated nor explained at the time if opening the account.
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            A
            anand204
            from Pune, Maharashtra
            Nov 21, 2017
            Resolved
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            Address: Pune, Maharashtra
            Website: www.hdfcbank.com

            Hi,

            My name is anand kumar. I had a salary account in hdfc bank but when i left my earlier job, after sometime it got converted into saving account. I then needed to maintain minimum balance of rs 10000. They started charging me for not maintaining that minimum balance in-spite ii was not using it. But as far i know, according to rbi regulation bank cannot deduct from a dormat bank account. Now i am bind to open account in hdfc bank as per requirement of the new company i am working in.
            Please help me checking this wrong practice this bank is carrying out.
            Dec 22, 2017
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Nov 21, 2017
            HDFC Bank Customer Care's response
            Dear Customer,

            I request you to share your account/customer Id, charges detail and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

            -Bejoy
            HDFC Bank Customer Assistance
            An amount got deducted under DC INTL POS TXN MARKUP+ST without my notice. I want to know for which transaction this has been deducted.
            Hy
            This is deepak kumar mahto s/o of shri bhola mahato
            I m take aloan against my two wheeler and i m compleate all my emi since last 2 years before but still now i m not recevive my noc i want to know why . Please provide me helpful assistance
            My vehicle no JH 01AB9274
            What does 3RD PARTY CASH TXN INC GST mean
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              S
              Salendar Nara
              from Hyderabad, Telangana
              Nov 21, 2017
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              Address: Hyderabad, Andhra Pradesh, 500074

              Dear team,

              Iam holding the dmat account with hdfc bank opened in 2015 and inoperative since 1 year but deducting the annual charges, i requested them to close the account on 08nov2016 but replied that mail has to be sent from the registered mail id, i am requesting the same through registered mail id only but they are not accepting my request with the same reason. Recently i contacted the dp operation team in hyderabad and realized that "at the time of account opening they wrongly updated my mail id and requested them to change the same on immediate basis after regular followup done the same.

              Once again i initiated the account closure to the dp team but they said due amount has to be paid to close the account.

              My question is" wrong mail updation was done at bank end and additionally charges levied and i have been following up the same since one year".

              Please look into this matter on priority, please close the dmat account and waive off the charges levied on account.

              Please find the details of the account

              Customer id : 60246623

              Account number :01695516
              Dpid:13012400
              HDFC Securities customer support has been notified about the posted complaint.
              hi...
              for demat closure & charges levied, you may write to [protected]@hdfcbank.com or call @[protected] extn: 5
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                M
                mohd akber
                Nov 21, 2017
                Resolved
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                Resolved

                Address: 500008

                Hi

                My name is mohammed akber. I have taken a personal loan from hdfc bank the loan amount is 2 lakhs rupees. And i pay monthly emi to repay my loan i pay 5865 monthly emi and if i fail to make the payment on time, i pay the emi amount with the late fee charges. And if i fail to pay the emi amount i get a lot of calls from bank employees or bank employess will come at my home. My parents will attend all the calls which i get from hdfc bank regarding the late payment or whoever comes at my home from the bank my parents do attend them. Inspite of attending all the calls from hdfc employees or attending the persons who come at my home, these hdfc bank employees calling to my friends as i gave the surety of my friends and harassing them a lot and trying to defame me and my family. When my parents and i attending all the calls from hdfc bank answering to their queries. I still dont know why they are harassing my friends and trying to defame me. I seriously need a help regarding this because my family members are suffering a lot from theses guys. I hope you will help me out.

                Thanks & regards

                Mohammed akber
                Dec 25, 2017
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Nov 23, 2017
                HDFC Bank Customer Care's response
                Dear Customer,

                Your email has been received vide ref id[protected]. Our team will investigate in the matter and revert to you in 5 working day.

                -Manoj
                HDFC Bank Customer Assistance
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                  N
                  Ninja Assassin
                  from Mumbai, Maharashtra
                  Nov 21, 2017
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                  Resolved

                  Address: Chennai, Tamil Nadu
                  Website: www.hdfcbank.com

                  I have sent a mail on 17/11/2017 stating

                  11 nov 2017 pos 541919xxxxxx5121 sams pharmacy pos debit 042877 11 nov 2017 641.00 17, 421.06

                  The above transaction failed and i didnt even get a customer copy and i had to pay cash... I want to dispute the above transaction.. Since i have already paid.

                  For which i get a amazing answer asking for a void slip from hdfc customer care officer mr. Nethaji sabapathi
                  I guess i have clearly told that i did not get any slip, not even customer copy

                  Please look into the issue and get it refunded
                  Dec 25, 2017
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Nov 23, 2017
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  Please write to [protected]@hdfcbank.com with the Account number, date and amount of the transaction.

                  -Manoj
                  HDFC Bank Customer Assistance
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                    S
                    santhivinnakota
                    from Chennai, Tamil Nadu
                    Nov 20, 2017
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                    Address: Chennai, Tamil Nadu, 600095

                    Hi!

                    Following the advice from mr. Karthickraja, financial advisor, at hdfc bank branch k. K. Nagar, chennai, i invested some money in sovereign gold bonds,
                    A life insurance policy, and a few mutual funds more than an year back. Following his advice again, i opened a demat account with hdfc securities
                    And made more investments. I have been requesting him to get the initial
                    Investments to dematerialise. For the last few months, he has made me run from pillar to post. I have submitted request letters, copies of my pan card, and other supporting documents more than once. Each time he comes up with an excuse saying that the documents are lost, or misplaced, or he forgot to get my signature at one place, or there is a signature mismatch. Till now he has been holding on to the funds/bond/policies in physical form
                    Along with all my papers and has repeatedly failed to dematerialise the
                    Investments. Please help.
                    HDFC Securities customer support has been notified about the posted complaint.
                    Hi,

                    for dematerialization of shares/bonds/mutual funds status/ request you may write to [protected]@hdfcbank.com or call @[protected] extn
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                      S
                      Sourav Pathak
                      from Tumkur, Karnataka
                      Nov 20, 2017
                      Resolved
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                      Resolved

                      Address: Kolkata, West Bengal
                      Website: Www.consumercomplaints.in

                      Dear team
                      I am really shocked about the services of hdfc credit card. I am using the card since last year but recently i am facing some bad impression.
                      Initial my limit was 30000.
                      Everymonth before due date i am paying good with extra amount. But previous month thay have reduced my credit card limit 30k24k... How can be possible...?
                      And after that they are taking a lot of charges absurdly contious.
                      I request them a lot of times but did not get any satisfied reply from them.
                      So i request consumer care team to do needful for me and please take a strong step against the hdfc credit card team.
                      Sourav pathak
                      [protected]
                      Jan 8, 2018
                      Complaint marked as Resolved 
                      I am going to take a legal action against your company about your cheating.
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Nov 21, 2017
                      HDFC Bank Customer Care's response
                      Dear Customer,
                      Dear Mr.Pathak, At the outset, it is concerning to note that you have been inconvenienced regarding the credit limit reduced on the card account. We take this opportunity to clarify that, the credit limit on your card account has been revised with effect from 27/09/2017 basis the credit limit assessment which is periodically done by the bank as per internal parameters / guidelines on card usage. We wish to clarify that we are currently unable to review the credit limit assigned on your card. We wish to assure you that the limit assigned on the credit card is reviewed periodically based on usage and payment pattern on the card account. We kindly request you to use the credit card and provide us with many more opportunities to serve you better.

                      -Manoj
                      HDFC Bank Customer Assistance
                      Nov 21, 2017
                      Updated by Sourav Pathak
                      Thanks for the reply.
                      But i am not satisfied with your reply.U have given a credit card that means it is not that any time you will do anything...!
                      If have to to given the time line to pay the amount..But you did it suddenly.Which is not ok..After that for that sudden amount you have taken also overlimit chages...!
                      is it not a cheating...?...
                      Nov 21, 2017
                      Updated by Sourav Pathak
                      For suddenly reduce limit you also taken a overlimit charges...And a lot of charges which is not legal
                      Sir
                      . my name is D. balanageswararao your hdfc. account no.[protected].my credit card no.8046 my card is broken already de register please reissue
                      I have ordered a debit card a few days back after my card was hitlisted. But i haven't recieved any update on the status when i will get that debit card
                      Account no - [protected]
                      My name is kasid and I have a salary account with HDFC and they are deducted 1300 above from my account without my permission, I want answers, answer me on [protected]
                      Why is the GST deduction from my saving account every quarter?

                      The reference for JUL-SEP is shown below. Please help.

                      INST-ALERT CHG INC GST JUL-SEP2017-MIR[protected]
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                        renukagulmohar
                        from Mumbai, Maharashtra
                        Nov 20, 2017
                        Resolved
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                        Resolved

                        Address: 411018

                        Im p s pawar, having account in hdfc bank, pimpri.
                        My credit card no is 4893 xxxx xxxx 8556
                        I lost my old sim, i had updated my new phone nos in my saving account.
                        Request for linking new number with credit card has been given 3 times in last 14 months, to mr rupesh who is handling credit card dept.
                        But till now no positive feedback.
                        My credit card was reissued on 06/16 till now it is unutilized.
                        Shall i return the card please suggest
                        Dec 24, 2017
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Nov 21, 2017
                        HDFC Bank Customer Care's response
                        Dear Customer,
                        Dear Ms. Pawar, As per our records, your mobile number 70xx18xx72 has been updated in the card account on November 16, 2017. We observe from our records that there is no activity / transaction on your Credit Card for a significant period. In your interest, to prevent any possible misuse, your HDFC Bank Credit Card & linked additional card(s), will be invalidated from further usage. We would be happy to continue our relationship and in case you want to retain your existing card, please fill the reactivation form from the below link and dispatch it along with KYC documents to reactivate your card. http://www.hdfcbank.com/personal/form_centers/form_centers

                        -Manoj
                        HDFC Bank Customer Assistance
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                          S
                          SumiGupt
                          from Chennai, Tamil Nadu
                          Nov 20, 2017
                          Resolved
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                          Resolved

                          Address: 122001

                          I hdfc bank,

                          I am using your service since 3 years having account number [protected]. But yesterday, my money 104.64 rs got deducted from my account showing as 3rd party cash txn including gst.. What is this man?? Why did you deducted from my account. Are you peoples making fool to customers...??
                          Kindly refund my hard earned money back to my account.. Else i will be closing this account, and will move to some other bank... Why this nonsense type of work you people doing to fool the customers.. I would never suggest any one to use your service any more, in case my money not refunded...

                          Call me immediately [protected]

                          I am also raising this concern every social networking and complain board... Worst bank...

                          Refund my money back asap...
                          Dec 22, 2017
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Nov 21, 2017
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          We are working on your concerns vide ref no:[protected] and will get back to you in 3 working days.

                          Manoj
                          HDFC Bank Customer Assistance
                          Sep 28, 2018
                          Updated by SumiGupt
                          still not resolved. and you people marked it closed. how shameful act
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                            K
                            khalid.kazi26
                            from Bengaluru, Karnataka
                            Nov 20, 2017
                            Resolved
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                            Resolved

                            Address: Thane, Maharashtra, 400615
                            Website: HDFCBANK

                            I am customer of hdfc since more than 10 years and following are my details.

                            Customer id: 38529142
                            Account: [protected]
                            Name : khalid kazi

                            I had applied for a personal loan around 3 days back and provided all the required documents. However it looks my loan application has not been initiated yet since i haven't received any sms which we normally get as an update.

                            Also when trying to contact with loa processing officer, there seem to ignore the calls and not picking up after seeing the number.

                            I smell something fishy and wanted to make sure that my documents are not misused.

                            Also if the delay is deliberate, i am sorry to say that the service has deteriorated over a period and this is my worst experience with any private bank executives.

                            The details of executive processing my loan :

                            Name : archana kokate
                            Number: [protected]

                            Uap number on my form: 8889761

                            Request you to look into this and let me know the true status so that i can process my loan through some other bank.

                            Also i regret to say that i may not be able recommend hdfc to anyone after this experience and also temper to change my salary account from hdfc to icici.

                            Please return my documents in case loan cannot be processed so that it cannot be misused.

                            Regards,
                            Khalid kazi
                            ([protected])
                            Dec 23, 2017
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Nov 21, 2017
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            We have received your mail vide Ref ID:[protected] and will revert to you in 3 working days.

                            -Manoj
                            HDFC Bank Customer Assistance
                            Nov 21, 2017
                            Updated by khalid.kazi26
                            Manoj

                            Thanks for the reply.

                            I received call from the executive in morning that the loan will be disbursed today. Apparently the same executive gives a call in evening and tries to bluff regarding verification was not done since security did not provide any info.

                            The verification person was having complete address and could have made an entry in register at security desk and he would have allowed. I checked with security as well, nobody came.
                            Also she was saying verification executive was not allowed in office; he was having my mobile number so could have call me. or if he wanted to verify he could have called on office landline.

                            Also my salary account is with hdfc and it has monthly salary credit from my current company. It is a common sense that nobody will credit salary unless I he/she is an employee.

                            If the bank executives themselves are not honest and try to bluff I am sorry to this whole episode of loan processing had shattered the trust on bank which was built over period and when I shared the incident to my colleagues as well even they would think many time before engaging in such transactions with HDFC atleast.

                            When tried to call, nobody picks up (may be my number is saved).
                            Pathetic service and even worse customer orientation.

                            Please help to get back my documents since I have made my mind to take the loan from some other institution.
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                              debanga tamuli
                              from Guwahati, Assam
                              Nov 20, 2017
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                              Address: Sonitpur, Assam

                              My name is debanga tamuli i have resigned from hdfc bank as sales officer (176135) on 25september 2017 and worked to 23 october 2017 on notice period but i didnot recieved the settlement money of notice period till date. I have worked one month as my duty without salary but i drrecrrecieved the settlement money. I need money due to my personal needs. So i request the hdfc bank to give me the salary of the notice period i have worked.
                              HDFC Bank customer support has been notified about the posted complaint.
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                                veersen
                                from Madanpur, West Bengal
                                Nov 20, 2017
                                Resolved
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                                Resolved

                                Address: Aurangabad, Bihar, 824101

                                Dear sir,
                                I want to my alto k10 car loan account statement from september 2015 to till now either my e mail id or at my residential address.
                                My account details:-
                                Loadn account no. 35273505
                                Name: veer sen gupta
                                Aurangabad
                                Contact no. [protected] & [protected]

                                Thanks & regards

                                Veer sen gupta
                                Welfare appartment
                                Near hdfc bank
                                Aurangabad bihar
                                Jan 1, 2018
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Nov 22, 2017
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                We have shared the loan account statement on your registered email id vide ref id[protected]. Please check your email inbox for further details.

                                -Bejoy
                                HDFC Bank Customer Assistance
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                                  A
                                  AishBaheti
                                  from Jaipur, Rajasthan
                                  Nov 20, 2017
                                  Resolved
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                                  Resolved

                                  I wish to bring to your attention that rs 4893.26 is showing due on my account ending with 6946.
                                  It came to my notice when i received amount due message for that account.
                                  There was no communication from the bank regarding any lapse of services or payment due on the card.
                                  We were not given any notification about the lapse of service or amount due in the cards either via email or via sms.
                                  I request you to look in the matter as early as possible and refund the money to me.

                                  We have been preferred customers of hdfc for a long time and i do not wish that this event should hamper that relationship.

                                  Please look into the same and revert back with possible solution or else we will have to take some action regarding the same.

                                  Let me know if any more information is required for any further clarification of the event.
                                  Dec 22, 2017
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Nov 21, 2017
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  we note that you have sought clarification with regard to your credit card account. In this regard, we request you to provide the Last four digit of your credit card, registered mobile number, and e-mail id, to enable us to do the needful. You may write to us at: [protected]@hdfcbank.com and we shall assist you

                                  -Manoj
                                  HDFC Bank Customer Assistance
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                                    pankajagarwal05101987
                                    from Kolkata, West Bengal
                                    Nov 20, 2017
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                                    Address: Howrah, West Bengal, 700001

                                    I am a hdfc bank credit card holder. The bank has auto debited rs 1399 from my credit card number ending with * * * 4620 without my authorization on date: 14/11/2017.

                                    I don't want this membership, so cancel the membership and refund the same.

                                    Please take the necessary action asap otherwise i will have to take action against this illegal fee charged without intimation.

                                    Registered mobile : +91-[protected]

                                    As per your received mail, oneassist relationship number : 3087992
                                    HDFC Bank customer support has been notified about the posted complaint.
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                                      Priyamvada P S
                                      from Delhi, Delhi
                                      Nov 20, 2017
                                      Resolved
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                                      Resolved

                                      I had applied online for an hdfc fastag. I made payment on nov 4, 2017, & uploaded the application form. The reference number is hfr 0090009. There is no response from the bank since then. The toll-free number is either not working. Whenever i get connected, the persons keep on assuring that i will get the details in one day, but nothing is happening. Let me know what is the status of the application.
                                      Dec 30, 2017
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Nov 20, 2017
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      I request you to share the application number and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                                      -Manoj
                                      HDFC Bank Customer Assistance
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                                        SonalJain60965
                                        from Mumbai, Maharashtra
                                        Nov 20, 2017
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                                        I am sonal jain an hfdc credit card holder and the hdfc people have activated this one assist membership by saying me that they are not going to activate it rather they are going to keep it on hold. I came to know about it when i received a message of 2499 due amount. And i am not interested in any of these things. So i want you to cancel this and refund me the amount also.

                                        Oneassist relationship number :-2800182
                                        Credit card number ending :- 0585
                                        HDFC Bank customer support has been notified about the posted complaint.
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