HDFC Bank Complaints & Reviews

I am sonal jain an hfdc credit card holder and the hdfc people have activated this one assist membership by saying that they are not going to activate it rather they are going to keep it on hold. After some days i receive the message stating that 2499 amount is due for one assist membership. And i am not interested in any of these things. So i want you to cancel this and refund me the amount also.

Oneassist relationship number :-2800182
Credit card number ending :- 0585

HDFC Bank customer support has been notified about the posted complaint.

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The hdfc fastag toll free number:[protected] is not working, neither they have any email id to contact. I have registered with hdfc fastag, the cc is charged with the 300 rs as deposit + minimum load on the rfid wallet. But there has been no rfid dispatched that can be put on the windshield. Its been more than a week now that i have registered and trying to reach hdfc fastag on the toll free number above to know when will my rfid dispatched or how do i collect it?

When the toll free number is not working for more than a week, why do you display it on your website: https://www.hdfcbank.com/htdocs/common/E_TOLL/index.html and most importantly, you have disabled your customers to contact you for any information they may need, you neither have any email id.

Jun 6, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 20, 2017

HDFC Bank Customer Care's response Dear Naveen,

I request you to share your application number and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Manoj
HDFC Bank Customer Assistance

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Applications as detailed below were made for allotment of equities out of the company ipo opened on 6th nov.17. Despite only 91% subscription in the retail investor category, no share were allotted by the company.

Ref. Number of applications: (1) 002e[protected]
[protected]
Numbers of equities applied: (1) 350
(2) 350
Shares allotted : (1) nil
(2) nil
The company diverted the equities to other category applicants despite the quota allotted under retail category, which is unlawful and breach of contract.
Kindly take up and resolve for us.
Thanks

HDFC Life customer support has been notified about the posted complaint.

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Address: Jabalpur, Madhya Pradesh, 482002

Why debited 2000 from my current account
My account number is [protected].

Civil line branch

Jabalpur

Please refund money

This is not fare.

Atleast you should inform before debiting

Please don't do this...
...

...
...
......

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Address: Jaipur, Rajasthan, 302012

Website: www.uniraj.ac.in

Dear Team,

with reference[protected] today i have one university fee payment thru netbanking but fee not deposit & A/c has been debit 5480/-.Error is showing re failed kindly re login .

Kindly request pls credit amount in my a/c urgent basis.

Mob-[protected]

+1 photos

Nov 23, 2017

Complaint marked as Resolved

Problem resolve

Nov 20, 2017

Updated by ashok kumar swami kindly revert

Nov 21, 2017

Updated by ashok kumar swami Dear Concern,

Kindly revert ASAP.

Nov 22, 2017

Updated by ashok kumar swami Dear Concern,

Kindly resolve my complaint on urgent basis

Verified Support

Nov 23, 2017

HDFC Bank Customer Care's response Dear Customer,

The transaction has been successfully processed at the Bank's end. In case if the final status of the transaction is not known, we would request you to check with the merchant. It may take 2-3 working days for the payment settlement to the merchant end. In case if the merchant denies of having received the funds for the said transaction or there is no revert from the merchant, do write to us at [protected]@hdfcbank.com with the merchant confirmation of non-receipt of funds.

-Manoj
HDFC Bank Customer Assistance

Nov 23, 2017

Updated by ashok kumar swami Thanks to given response

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My credit card application was rejected despite having a cibil score of 850+. I got the offer from bank and they asked me to apply on card to card basis for quick approval. Can i know the reason why my application was rejected after all the verification was done. I want to know the reason why my application was rejected because i was eligible for it & i don’t see any reason why my application should get rejected. Application number:[protected]e1

Dec 24, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 20, 2017

HDFC Bank Customer Care's response Dear Customer,

We have taken note of your comments expressed with regard to your credit card and the same is being reviewed as appropriate. You may look forward to receive a response to your e-mail id within 3 working days.The reference number for this interaction is [protected].

-Manoj
HDFC Bank Customer Assistance

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Address: Surat, Gujarat, 394601

Website: hdfc bank

Hi,

My name is mohsin patel, my hdfc account no [protected]

I have a saving account in hdfc bardoli branch

When i checked my account statement, i see a transaction of rs 177, 885, 885, 413, 177 deducted from my bank account in the name of inter-brn cash chg incl st & ec. & ach debit return.

I tried calling the telephone banking but there is no options to speak to customer care.

I am surprised to see how the nationalized bank do such things without prior information to customer. Also 2360 rupees is too big a amount to charge.

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HDFC Bank customer support has been notified about the posted complaint.

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I am a hdfc bank credit card holder. The bank has auto debited rs 1899 from my credit card number ending with 4452 without my concern on date :19/11/2017. I am not interested about this service and dont want this membership any more. So cancel the membership and refund this debited amount of rs 1899/-
One assist relationship number-3112170
Name - santosh ku behera

HDFC Bank customer support has been notified about the posted complaint.

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I received an email on sept to do my kyc. As per the mail, i sent the documents to [protected]@hdfc.com on 1st oct 2017. On 3rd oct 2017, it received an email the documents are in order, however i needed to do extended kyc and send english declaration. I did this on 10th oct 2017.in spite of it, they blocked my netbanking. After several emails and phone calls, they unblocked my netbanking on 23rd nov 2017 but again re-block it on 27th nov. On the same date, they send a regular email to do my kyc. I didn’t understand the reasons to do my kyc again in one month but did it again on 2nd nov 2017. This time also did it through netbanking. Finally, they unblock my netbanking on 16th nov 2017. However, i on the same date i received another email to do my kyc. Now, i suspect they will block my netbanking again.

I would like hdfc bank why i need to do my kyc again and again. What is mental harassment? My homeloan ecs was due on 15th nov 2017 which was rejected by hdfc bank despite my account be adequately funded? Who will be responsible for late payment due to irresponsibility on the part of your bank. I have already escalate the issue on your website. However, there also i didn’t receive an adequate response but just assurance that it will be resolved in so and so working days, i don’t need a date but i need a proper justification from your part for this torture.

Dec 25, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 19, 2017

HDFC Bank Customer Care's response Dear Customer,

I request you to share your complete issue, Account No./Customer ID. and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Anay
HDFC Bank Customer Assistance

Nov 19, 2017

Updated by altaf0705 Dear Anay,

My customer id is 37311020. I have already mentioned this issue here. I previously send many emails contact your customer care multiple time and escalate the issue to escalation-emt. (HBD=[protected]. this has cause enough mental harassment to me. if you want to this to resolve, it is high time that u call me back on my registered phone number you have on your records.

Verified Support

Nov 21, 2017

HDFC Bank Customer Care's response Dear Customer,

We are working on your concerns vide ref no:[protected] and will get back to you within 3 working days.

-Manoj
HDFC Bank Customer Assistance

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Address: 403716

Hdfc blocked all my accounts linked to my customer id since 16th nov evening, including my salary account. My so called customer relationship person yashvita alve phone number - [protected] did not bother to call stating that the account will be blocked nor responds to phone calls post it. Luckily i had debit card of another bank and could use it since i was travelling.

The account was blocked in-spite of linking my aadhar card, submitting address, identify proof on the net banking.

Hdfc banking quality clearly is deplorable and i don't think i will ever bank with hdfc again

Dec 20, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 19, 2017

HDFC Bank Customer Care's response Dear Customer,

I request you to share your account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Manoj
HDFC Bank Customer Assistance

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Address: Siwan, Bihar, 841231

I am a hdfc bank credit card holder. The bank has auto debited rs. 1299/- from my credit card number ending with 0454 without my concern on date:27/10/2017. I am not interested about this service and didnt opted for it and don't want this membership any more. So request to cancel the membership and refund this debited amount of rs.1299/-

Oneassist relationship number : 2991734
Name :- hemant dwivedi
Mobile no. :- [protected]

HDFC Bank customer support has been notified about the posted complaint.

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Address: Gurgaon, Haryana

Website: www.hdfc.com

I have a salary account and while generating the credit card, bank guaranteed me that credit card will be free for lifetime and in the 1st month i got a call from hdfc phone banker that please do the 1st transaction from credit card so that your credit card will become free, no yearly charges will be there. I did the same too, but now i got a 590rs. Due in my credit card as a yearly credit card charges. This is very bad that you gave bad promises, this doesnt expect from hdfc bank, if this is so then deregister my credit card.
My contact number is [protected].

Dec 22, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 20, 2017

HDFC Bank Customer Care's response Dear Piyush,

We are fully sensitized to the comments expressed with regard to your credit card and the same is being reviewed as appropriate. You may look forward to receive a response to your e-mail id in 3 working days. We request you to bear with us in the interim. The reference number for this interaction is[protected].

-Manoj
HDFC Bank Customer Assistance

Jul 20, 2018

Updated by Piyush_Malhotra Again they charged 90rs. for no reason. I am getting irritated from hdfc bank.

Aug 04, 2018

Updated by Piyush_Malhotra Its rediculous that they charged 590rs again as a service charges though my account is 0rs service cost.

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I received an sms notification on sep 20 stating, "dear customer, mandate reference no. _to birla sunlife insurance company pvt ltd with value rs. 87000 and frequency adho is received today (20/9/2017) for processing.in case of any issue, please get in touch with your branch.

I do not remember giving any such mandate. Checked with my agent of birla sunlife, who checked and confirmed, no such mandate gone from their side.

Help me to resolve, so as to save this amount.

HDFC Bank customer support has been notified about the posted complaint.

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Address: New Delhi, Delhi

I am atul kumar misra, employed with high commission of india, singapore. I have a nri account numbered [protected], in hdfc bank at community centre, janakpuri b block, new delhi. Due to non submission of re-kyc form my account was blocked. I updated the re-kyc form online plus sent the self attested scanned copy of the requisite documents through mail at [protected]@hdfcbank.com, but the bank neither updating the status of my account nor asking for any other documents and the account is still blocked.
I am facing a lot of problem in sending the money to my parents. It is requested to please look into the matter and resolve the same.

Dec 25, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 21, 2017

HDFC Bank Customer Care's response Dear Customer,

We are unable to trace the e-mail to the mentioned ID. We request you to forward the earlier e-mail to [protected]@hdfcbank.com and confirm the ate of sending the earlier e-mail. Our officials will assist you accordingly.

-Manoj
HDFC Bank Customer Assistance

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Address: 147001

Website: HDFC Bank

My account charged with big amount of rs 1239 (Amb chrg incl gst for oct2017-mir[protected] mir[protected] -amount rs 708.00 and amb chrg incl gst for sep2017-mir[protected] mir[protected] rs 531.00)
I dont understand where this gst is coming from.

1239 amount deducted without any reason. Revert this amount asap. Else i shall close this account

Dec 20, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 19, 2017

HDFC Bank Customer Care's response Dear Swati,

I request you to share your account and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Manoj
HDFC Bank Customer Assistance

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Address: Vadodara, Gujarat, 390020

Website: Www.payzapp.biz.hdfcbank.com

To,
The payzapp support team

I have rs 500 in my payzapp visa card through which i have been trying to do a mobile recharge since the past two days but all attempts have failed with the message "authentication failed". Same is the problem even if i try to transfer money to "paytm" and "free charge". I have tried nearly 40 times and yet getting the same reply authentication failed.
Called your customer care to inquire about it and as per them i reinstalled payzapp but still all efforts are in vain.
Kindly resolve the matter or else refund my money back in my hdfc credit card.

Attaching screen shots for your reference

Chintan parekh
+[protected]

+2 photos

Jan 1, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 20, 2017

HDFC Bank Customer Care's response Dear Customer,

We're here to help. We request you to please provide us your registered contact details & issue details on the below Link: bit.ly/2aJ9wGW with the ref ID PZ[protected] in in the comment box for us to track it.

Anay,
HDFC Customer Service Assistance.

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Address: New Delhi, Delhi, 122002

Never expect from you guys hdfc i always take hdfc as a good bank but now think i was wrong. I’m not understanding what is this amb chrg incl gst for oct2017-mir[protected]. If you people want to do such things let me inform once. I don’t know from how long you guys are detecting my money. I’m not gonna use this account anymore andservices from hdfc bank ltd.

Dec 22, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 21, 2017

HDFC Bank Customer Care's response Dear Customer,

We wish to inform you that as per the terms and conditions applicable for salary account holders, if salary is not credited into the account for 3 consecutive months, the account will be converted from a zero balance salary account to a regular savings account. The special facilities offered on the Salary Account is pursuant to the arrangement between the employer / company and the Bank. These benefits are extended by virtue of your employment in the organization, on whose request the account is opened with the bank and subject to regular salary credit. We had observed that there were no salary credits in your account and under these circumstances the special benefits offered under the Corporate Salary Program were withdrawn. Hence, the requisite Average Monthly Balance of Rs. 10000.00 will need to be maintained in your account. In the absence of the same the applicable AMB non-maintenance charges will be levied in your account. In the event of no salary credits in the Salary Account for any continuous three months, the Bank reserves the right to change the status of Salary Account to Savings Regular Account without any intimation to the account holder/me and the Terms & Conditions as applicable to the HDFC Bank Savings Regular Account shall apply to this account from the date of change of status. The Terms & Conditions and features applicable to Savings Regular Account are published on the website of the Bank. The AMB charges debited in your account pertain to charges towards non-maintenance of Average Monthly Balance of Rs. 10000.00 in your account. Please visit the URL below to know the fees and charges applicable to your account: http://www.hdfcbank.com/personal/fees_charges/fees_charges

-Manoj
HDFC Bank Customer Assistance

Verified Support

Nov 21, 2017

HDFC Bank Customer Care's response Dear Customer,

The special facilities offered on the Salary Account is pursuant to the arrangement between the employer / company and the Bank. These benefits are extended by virtue of your employment in the organization, on whose request the account is opened with the bank and subject to regular salary credit. In the event of no salary credits in the Salary Account for any continuous three months, the Bank reserves the right to change the status of Salary Account to Savings Regular Account without any intimation to the account holder/me and the Terms & Conditions as applicable to the HDFC Bank Savings Regular Account shall apply to this account from the date of change of status. The Terms & Conditions and features applicable to Savings Regular Account are published on the website of the Bank. Please visit: http://www.hdfcbank.com/common/hdfcbank_tnc.htm (For Terms & Conditions) http://www.hdfcbank.com/personal/product/productdetails/regular-savings-account/gts8mio3 (On charges applicable for the Regular Savings Account) In case of change in employment, you can continue with the same account provided the new employer has an arrangement with the bank for the corporate salary account programme. In case an arrangement exists, we request you to visit the nearest branch along with a letter or an e-mail received from the official Corporate email ID. The letter / e-mail should have your complete name and account number and state that you have joined the corporate. Our branch official will assist you suitably.

-Manoj
HDFC Bank Customer Assistance

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Address: New Delhi, Delhi, 110063

I have current account with hdfc bank paschim vihar branch delhi with customer id 52999646. I got message at 8 pm on 16 nov 2017 that ur account has been blocked as u have not submitted re-kyc. I had not received any reminder earlier. I immediately submitted all documents to branch manager at hdfc0000327 branch on 17 morning itself and they assured that account will be unblocked by evening. But till now account is showing blocked. It’s my current account and i had lot of transactions lined up and the sudden blocking is affecting my business. Also my emi are getting bounced which is affecting my credit score.

This is utmost high handed behaviour by hdfc bank to its loyal customers. I have pledged never to advice anyone to open account with hdfc again

Banks are lifeline for any business and account should have been unblocked immediately on submission of docs to branch

Ca rohit gupta
[protected]

Aug 28, 2018

Complaint marked as Resolved

resolved

HDFC Bank customer support has been notified about the posted complaint.

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Address: Hyderabad, Andhra Pradesh

Website: Gmail

Hdfc credit card — cancellation of one assist membership

Cancellation of one assist membership
I am a hdfc bank credit card holder. The bank has auto debited rs. 1299/- from my credit card number ending with 4916 without my concern on date:30/10/2017. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1299/-

Oneassist relationship number : 3005056
Name :- korlapu santosh
Mobile no. :- [protected]
Credit card number ending :- 4916

HDFC Bank customer support has been notified about the posted complaint.

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Dear sir i have an salary account in hdfc bank last year in 2016. But now it is automatically converted into saving account because of non transfer of salary and now my account is a savings account and i want to continue that hdfc savings account. But due to non maintained of sufficient balance it is showing as negative balance is - 1030. What can i do to maintain the savings account?

Dec 24, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 21, 2017

HDFC Bank Customer Care's response Dear Customer,

In the event of no salary credits in the Salary Account for any continuous three months, the Bank reserves the right to change the status of Salary Account to Savings Regular Account without any intimation to the account holder/me and the Terms & Conditions as applicable to the HDFC Bank Savings Regular Account shall apply to this account from the date of change of status. The Terms & Conditions and features applicable to Savings Regular Account are published on the website of the Bank. Please visit: http://www.hdfcbank.com/common/hdfcbank_tnc.htm (For Terms & Conditions) http://www.hdfcbank.com/personal/product/productdetails/regular-savings-account/gts8mio3 (On charges applicable for the Regular Savings Account) We request you to maintain the required Average Monthly balance in your Savings Account, to avoid such charges in future. You may also visit your nearest branch and our officials will assist you. In case of change in employment, you can continue with the same account provided the new employer has an arrangement with the bank for the corporate salary account programme. In case an arrangement exists, we request you to visit the nearest branch along with a letter or an e-mail received from the official Corporate email ID. The letter/e-mail should have your complete name and account number and state that you have joined the corporate. Our branch official will assist you suitably.

-Manoj
HDFC Bank Customer Assistance

HDFC Bank Complaints & Reviews

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HDFC Bank reviews & complaints page 1082

cancellation of one assist membership

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fastag

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ipo allotment

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ib billpay dr

transaction dispute

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credit card application rejected

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unknown charge

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cancellation of one assist membership

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blocking accounts despite submitting kyc and no proper response

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hdfc blocked account for re-kyc, in spite of rbi telling hdfc bank not to make up its own kyc verification rules

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cancellation of one assist membership

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credit card fees

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mandate notification details

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activation of account

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hdfc account

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money deducted from credit card and add in new visa card buy visa card not working

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amb chrg incl gst for oct 2017-mir1731323850986

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account blocked despite re-kyc submitted

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cancellation of my membership

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negative balance

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