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HDFC Bank Complaints & Reviews

2.9
Updated: Jan 28, 2026
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S
supriyasukumar
from Bengaluru, Karnataka
Nov 28, 2017
Resolved
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Address: 560076
Website: www.hdfcbank.com

Hi all, i had a hdfc salary account from[protected] in madhapur hyd however in 2012 i moved to bangalore for studies. I had approaced the bank and asked them what needs to done and they had informed me to nothing. I also had 10, 000 rs in my fixed deposit.in 2015 i went back to hdfc thinking i can use the money i had put in fixed deposit only to realise all the money in my fixed deposit has been taken by the bank stating that i had kept the minimum balance. Now in 2017 when i tried applying a loan i realized my cibil score is low, and i had never used my credit card and had completely forgotten abt it since it was valid only till 2013 and now i am not getting any help in closing the account, i am even willing to pay the outstanding amount of 2000rs to close the account even though i need not since i never used it and the validity is only till 2013, but none of them at the bank know what to do. Such losers for 2000 rs my loan itself is not processed. Private banks are big cheaters.
Jan 23, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Nov 28, 2017
HDFC Bank Customer Care's response
Dear Customer,

I request you to share your account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Manoj
HDFC Bank Customer Assistance
Dec 05, 2017
Updated by supriyasukumar
shared the details
Dec 06, 2017
Updated by supriyasukumar
no action yet?
Verified Support
Dec 21, 2017
HDFC Bank Customer Care's response
Dear Customer,

We have taken note of your comments expressed with regard to your credit card and the same is being reviewed as appropriate. You may look forward to receive a response to your e-mail id in 3 working days.The reference number for this interaction is[protected].

-Manoj
HDFC Bank Customer Assistance
Dear Team,

There has been no one acting on this request, you are simply sending the whole thing in loops?

Regrads,
Supriya
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    C
    Chandrashekhar Shriniwas Bhat
    from Pune, Maharashtra
    Nov 28, 2017
    Resolved
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    Resolved

    Your bank is daily disturbing me by calling for loan etc from various numbers. This is continuing from last one year.

    When it will stop? Otherwise i have take serious action against your bank.
    Either it is for loan requirement.
    Or credit card

    Why you are targeting citizens like us.?

    From where you buy our mobile numbers?

    You are violating our peace of mind.

    You are adopting aggressive marketing policies.

    I hate you and your bank because of this.

    My mobile no is [protected]

    Name. C. S. Bhat

    Address : bibwewadi
    City : pune
    Dec 29, 2017
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Nov 28, 2017
    HDFC Bank Customer Care's response
    Dear Chandrashekhar,

    In case u wish to stop receiving our promotional calls or msgs, you can register your number for DNC here: http://bit.ly/1TNT8UB.

    -Manoj
    HDFC Bank Customer Assistance
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      R
      Rakshit Sharma09
      from Pathankot, Punjab
      Nov 28, 2017
      Resolved
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      Resolved

      My current account at hdfc bank #[protected] has been blocked becuase of rekvc updation and i have submitted all required documents but still after 8 days account has not been unblocked all my transactions are stacked up as this is business account. We are facing lots of problem as bank is not giving us definite date when account can be unblocked. I am unable to pay my credit card payments and loan payments if bank puts paneltiesand interested over late payments we will notbgoin to pay as this is not our fault. I hope you understand and quickly unblock the account.
      Jan 4, 2018
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Nov 29, 2017
      HDFC Bank Customer Care's response
      Hi Rakshit,

      We note that the account number shared by you is incorrect or incomplete. Please email us at [protected]@hdfcbank.com and provide us your correct 14-digit Bank account number and your contact details and restate your concerns.

      -Manoj
      HDFC Bank Customer Assistance
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        N
        Nkrx12
        from Allahabad, Uttar Pradesh
        Nov 28, 2017
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        I am a hdfc bank credit card holder.
        The bank has auto debited rs. 1299/- from my credit card number ending with 5674 without my concern on date : 07/11/2017. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs. 1299/-

        One assist relationship number : 3014885
        Name :- brijbihari lal
        Mobile no :- [protected]
        Credit card number ending :- 5674
        HDFC Bank customer support has been notified about the posted complaint.
        Nov 30, 2017
        Updated by Nkrx12
        This is the Mail sent to me...

        This is the screenshot of that mail which is sent to me ..
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          M
          Mohan Pranao
          from Delhi, Delhi
          Nov 28, 2017
          Resolved
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          Resolved

          Address: 560049
          Website: www.hdfcbank.com/htdocs/common/fastag/pay-toll-online.html

          I applied for a fastag for my vehicle on 21/11/2017. I got my online form generated and as requested i signed the copy of the form generated and uploaded to the url
          https://grtprepaidcard.hdfcbank.com/Fastag/UploadForm.aspx

          I paid rs.300 (Issuance fee and topup). My reference number got genrated for the form as hfr012584.

          However i dindt receive any call back or message after i uploaded the final form to the web url provided above.

          I tried calling customer care#[protected]. However no use as it keeps ringing all the time.

          I really feel my money got looted and no response from hdfc bank on the same. Also the website dont take proper inputs from the user. I filled all the information on the online form. However the form i received after has only partial information on what i filled.

          Really waste of time and money.
          Jan 5, 2018
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Nov 30, 2017
          HDFC Bank Customer Care's response
          Dear Customer,

          Kindly email at hdfc.[protected]@sahaj.co.in or reach the Fastag Team directly at [protected] & [protected] for any further clarification/information with regard to your application.

          -Manoj
          HDFC Bank Customer Assistance
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            P
            pragyag
            from Noida, Uttar Pradesh
            Nov 28, 2017
            Resolved
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            Resolved

            I am a hdfc bank credit card holder have just missed 1 months min due that is for nov'17 and am receiving such abusive calls from them pooja gupta has called me several times and literally scolded me like anything i was hospitilised and she already knew this in an accident i had lost my child and as i was seviourly injured could not even see him for the last time and was in hospital for last 18 days now and this lady asked to beg from anyone for 2310 rs and pay else she would send people at my place she harassed as if im a theif and am running away and they are behaving in such a way just for payment delay of 1 month when they know what sort of a trauma im in and her call had given me bp problem as well
            This is something we dont even expect from corporates such as hdfc and they are showing us hell
            Please hire sensible people who atleast know rbi norms that they cant harrass and abuse cystomers
            Dec 29, 2017
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Nov 28, 2017
            HDFC Bank Customer Care's response
            Dear Customer,

            I request you to share your Account No./Customer ID., caller details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

            -Anay
            HDFC Bank Customer Assistance
            Dear Team,

            I was submitted a check of 15000 for my sbi credit card bill payment it was deducted from my account on 3 days before but not received by sbi so please do the needful as soon as possible. Please inform me if any clarification required my sbi credit card bill last date is 29th of this month.

            Pratik Dongre
            [protected]
            Hii,
            ADHOC STMT CHGS deducted from account around 118 rs, I need clerification about this charge by hdfc.

            Thanks.
            An amount of Rs.177 has been deducted from my hdfc savings account on 16th November 2017. I have not received any intimation about this deduction. Please credit the same amount to my account as early as possible Also do ensure avoid further inconvenience.
            Https://www.hdfcbank.com/htdocs/common/E_TOLL/about.html

            The website says Cash back of 7.5% will be creditted, but this is never being creditted since last 3 months.

            I have spoken with Fast Tag + HDFC team - They are of no use.

            I Want some higher officials to look into this matter ASAP.

            Thanks,
            Senthil
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              A
              Ashutosh Parameshwaran
              from Mumbai, Maharashtra
              Nov 28, 2017
              Resolved
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              Resolved

              Address: Mumbai City, Maharashtra, 400104

              I am an hdfc credit card holder, number ending 5456. Rs. 1399 has been debited from my credit account on 18th nov 2017 as i have been made a part of the oneassist plan. This plan has been activated without any intimation to me and is a highly fraudulent act.

              I would want my entire amount refunded as early as possible, failing which i would be writing a mail to the ombudsman.
              Aug 9, 2021
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Nov 29, 2017
              Updated by Ashutosh Parameshwaran
              I haven't received any reply from the bank or from the One Assist team. I want a roll back of the 3 month EMI at the earliest else I will be writing to the Ombudsman as mentioned earlier. In addition to it, I would also want my credit card to be cancelled then and there with me not having to pay a single penny.

              Hope I have made myself very clear with this and would highly appreciate a response from your end.
              Nov 30, 2017
              Updated by Ashutosh Parameshwaran
              I want a status update on my complaint at the earliest
              Dear
              sir/madam

              i imranshaikh
              i have apply a online application of credit card trough bankbazar.

              And i have submit my all document at 29 november 2017 tough a bank person.

              Now i want to my application reference no. Of 16 digit f
              HI,

              Rs 177.00 was deducted from my account for 3RD PARTY CASH TXN INC GST 161117-MIR[protected].Please dont deduct the amount unnecessarily.Please tel me the reason behind this deduction.
              Hi Team,
              An amount of 25729.55 has been debited from my account. Someone has hacked my details and debited the amount.
              Kindly help with this as I am not able to reach out customer care service as it is off hour now.

              Regards,
              Mukesh K
              [protected]
              Iam hdfc credit card holder the bank has auto debited my 1399/- on the card ending with 6566 without my permission.and i dont intrested in this membership any more. so please cancel this membership and refund my amount of 1399/-
              "Dear Customer

              Greetings from OneAssist..!

              We deeply regret for the inconvenience caused to you & appreciate your patience.

              We are unable to find any details, requesting you to kindly mail us the customer ID or registered mobile number to [email protected]

              Should you require any further assistance, please reach us at 1800-123-3330.

              Regards,

              Sagar

              Team OneAssist"
              I have applied for the re-issue of my debit card online through net banking.
              But the address mentioned in my details is of Chennai and currently I am residing in Noida. So, is there any procedure via which I can get it issued from the nearest branch?
              Dear Customer

              Greetings from OneAssist...!

              We deeply regret the inconvenience cause to you. As per your request, we have cancelled your plan vide service request No. 2621423 & the refund will get processed in 7 working days.

              Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

              Regards

              Sagar

              (Team OneAssist)
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                M
                Mohamed Saqieb
                from Bengaluru, Karnataka
                Nov 28, 2017
                Resolved
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                Resolved

                loan rejection

                Hi,

                I am mohamed saqieb ahamed. I had applied for the personal loan. I was asked to send the soft copies of my documents, which i did, later an executive came and collected my documents, which were verified and i got an sms after 2-3 days as:
                Dear customer, hdfc bank personal loan application #52906618 is in-principle approved for rs. 275000, basis details provided.[protected] for digital identification.
                br...
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                A
                Anu H Gowda
                from Bengaluru, Karnataka
                Nov 28, 2017
                Resolved
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                Resolved

                Address: 560035
                Website: HDFC BANK

                Dear concerned from hdfc bank,

                Self was liable to pay only 4000, three years ago and communicating with you to waive off the extra amount you added to 4000, but you people also did not waive off and dragged and self was also waiting for a better decision on this.
                Finally last month, your legal team and i have settled amicably for 8000 rs. Collection team asked me to wait till they send a letter on settlement for 8000, but till now they have not sent. But mean while, they have put a lien on my salary account for 24000 rs., which i have recently opened in your bank.

                Please do think on it that if am the culprit why would i open my salary account again in hdfc bank, if i want to escape from my liability.

                Regards
                Anupama n h
                Jan 4, 2018
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Dec 04, 2017
                HDFC Bank Customer Care's response
                Dear Customer,

                We are looking into your query and will revert back in 3 business days. In the event, if you wish to have any further details / assistance, please feel free to write to us at [protected]@hdfcbank.com. The reference number for this interaction is [protected].

                -Bejoy
                HDFC Bank Customer Assistance
                I have fill a PNRC registration form and pay a fee online thought Internet banking 1, 575.57 rs. but my payment not a conform and payment not a refund. plz refund my payment as soon as.
                Hi sir,

                from my account daily deducting 5.90 rupees without any transaction and SMS also i am not receiving for that. please check the issue and let me know why this issue is happening always.

                Regards,
                Devaraja.
                [protected]
                Unsatisfied answered given by customer care executive in udaipur location.
                Dear sir

                I have been taken a two wheeler loan from centurian bank now it is completed
                How can i get noc pls contact me

                Regards
                Mukesh
                I was call Ur no. [protected] at 17.28 pm on DTD 19.11.2017 Ur executive may be Vikrant attend the call he use rough language and not listen my problem after that he did not pick my call it is very poor service of a leading bank of India shame on u . U are treated like dictatorship in the market.
                Please proived a hard copy to my billing address
                Still i have not received my credit card if you are not able to send my credit card then please tell me the process of cenceletion of credit card.
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                  D
                  digeshmehta
                  from Mumbai, Maharashtra
                  Nov 27, 2017
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                  Address: 400092

                  Dear sir,

                  I had made an ipo application for hdfc standard life insurance on 9th nov 2017... (Application no.[protected] in the name of jayesh d mehta huf in retail.

                  However, i got nil allotment.

                  If this issue was under subscribed in retail (90% odd), then why did i not get the allotment?
                  Raised a complaint mail to karvy, but no reply!!

                  Please give me the reason for non allotment and clarify urgently.

                  Regards,
                  Digesh mehta
                  [protected].
                  HDFC Life customer support has been notified about the posted complaint.
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                    R
                    rella anandarao
                    from Vijayawada, Andhra Pradesh
                    Nov 27, 2017
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                    Address: Vizianagaram, Andhra Pradesh

                    I had taken pl loan from hdfc bank right now loan was closed but cibil report showing on write off sir remove write off from my account. My pl loan no:24130447. Pan no:aompr9483e. Cell no:[protected] plz help me sir recently l applied personal but loan was rejected due to hdfc civil status showing as writeoff so plz take necessary action and help me sir
                    HDFC Bank customer support has been notified about the posted complaint.
                    Nov 27, 2017
                    Updated by rella anandarao
                    Sir take necessary action
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                      Y
                      Yashwanthvivek
                      from Paravur, Kerala
                      Nov 27, 2017
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                      Address: Coimbatore, Tamil Nadu, 641006

                      I have two loans going in Hdfc for a total emi of Rs-2789.00. Due to some personal financial problems I was paying late my emi for past three months... but this month for the emi of 2789.00 they have recovered 6370.00 which is double the emi when I asked the relationship manager on 23/11/2017 he told that they have taken emi bouncing charges and all for past two months that’s why they have charged this much!! And today suddenly they have debited some 1138.00 from my account stating that emi bounce charges for the past three months. Totally I have paid 7500.00 approx for an emi of 2789.00.. we consumers also have difficulties financial which we can’t expect..but this Hdfc is looting money like this.. all my hard earned money.. they won’t inform the customers about the debit of money from your acc unless we find it... HDFC you’re looting my hard earned money!!!
                      HDFC Bank customer support has been notified about the posted complaint.
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                        M
                        Md Afroze
                        from Hyderabad, Telangana
                        Nov 27, 2017
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                        Address: 500017

                        I am a hdfc bank debit card holder. The bank has auto debited rs. 1899/- from my debit card number ending with 9191 without my concern on date:27/11/2017. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1899/-

                        Oneassist relationship number :
                        Name :- mohammed afroze
                        Mobile no. :- [protected]
                        Credit card number ending :- 9191
                        HDFC Bank customer support has been notified about the posted complaint.
                        Hi

                        I have lost my hdfc food card. my card number is here.

                        [protected]

                        Can u plz help to get replaced new card and transfer balance amount to new one?
                        I am blocked from doing online banking transaction due to the issue with HDFC's system. In the past few days i have tried to regenerate my password for online banking, but i do not receive the OTP via email or SMS to registered mobile.

                        Pls can someone from hdfc take action?
                        Sir,
                        yesterday 20th september 2017 i had tried to transfer an amount of 173 through TEZ app, and same had debited from my account ( ACC NO: [protected]). But the money didn't credit to beneficiary. Either you credit it to beneficiary or return the same amount.
                        Dear Customer

                        Greetings from OneAssist...!

                        We deeply regret the inconvenience cause to you. As per your request, we have cancelled your plan vide service request No. 2611473 & the refund will get processed in 7 working days.

                        Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

                        Regards

                        Sagar

                        (Team OneAssist)
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                          R
                          ragavpandi
                          from Chennai, Tamil Nadu
                          Nov 27, 2017
                          Resolved
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                          Resolved

                          Hi,

                          I had a salary account from hdfc bank since 2011. I moved from that company to banglore from 2011 itself. Now the hdfc account is converted into salary account to savings account (Negative charges) without any proper information through sms/email. I do check with the support services they are stating that we have the rules to convert without the information of the customers.

                          I was really fed up when seeing the negative balance in the account. I was transferred rs.2000 on 14th of nov 2017. Without the proper intimation they taken 2000 rs for amb chrg incl gst.

                          This is not the rules/ terms and conditions they are cheating the customers to make money. Thats why they're offering credit cards, personal loans, car loans for corporate professions to suck the blood of the customers and running this concern.

                          I read the rbi rules and regulations.

                          https://rbidocs.rbi.org.in/rdocs/notification/PDFs/MBLRDC201114.PDF

                          Rbi says without the proper intimations is not fair for the banks to make negative charges. They has the right to cut the services of banking.

                          There is no proper response from the hdfc till now.
                          Jan 1, 2018
                          Complaint marked as Resolved 
                          Money got reversed back and they made all negative balance as Rs.0.00
                          HDFC Bank customer support has been notified about the posted complaint.
                          Nov 27, 2017
                          Updated by ragavpandi
                          I have hdfc salary account and i didnt used this account from 2011 onwards. Then in 2015 from bank they told to pay rs.496 for dormant charges. I was paid that amount and i didnt used that account totally.. Now i was planned to use that hdfc account. So i was paid again dormant and i was transferred my rs.2000 to that account number. However i just saw my statement before transacting rs.8000 from my other account and to my surprise amb chrg incl gst for may2017-mir[protected], amb chrg incl gst for apr2017-mir[protected], amb chrg incl gst for nov2016-mir[protected] are deducted. I would like to inform you that i had switch my job on 2011 itself and from the period of[protected] salary was not credited. For that i was paid rs.500 dormant. And from[protected] i was just transferred rs.2000. Without any intimation from hdfc bank they changed my salary account to savings account. Then why am i charged this amb chrg deductions and for the period of nov 2016, apr 2017 and may 2017.. I request you to credit the amount deducted...
                          Verified Support
                          Nov 28, 2017
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          We are working on your concern vide Ref ID:[protected] and will revert to you within 3 working days.

                          -Anay
                          HDFC Bank Customer Assistance
                          Verified Support
                          Dec 13, 2017
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          Your email has been received vide ref id[protected]. We will review the case and respond to you within 5 working days.

                          -Anay
                          HDFC Bank Customer Assistance
                          how many days it will take sir.. you sent this reply mail on 28th Nov 2017... You mentioned like 3 working days we will revert you... But till now i didn't receive any revert from your side...
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                            F
                            Fayazfayyu
                            Nov 27, 2017
                            Resolved
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                            Resolved

                            I have salary account in hdfc bank and i have ecs for lic in my salary account which is to be debited from my account on 15th of every month.

                            But due to some reasons i am not able to maintain balance in my account on ecs due date from past 4 months.

                            Now my account balance went to negative and i cannot see anything in account statement the reason for negative amount.

                            Do we have any charges for no balance on ecs date.
                            My account is negative for -6635 now.
                            Pls help
                            Jan 8, 2018
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Nov 29, 2017
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            Please mail us at [protected]@hdfcbank.com from your registered email id along with your account details, contact details and issue details for further assistance. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                            -Manoj
                            HDFC Bank Customer Assistance
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                              N
                              Ngupta1992
                              from Ambahta, Uttar Pradesh
                              Nov 27, 2017
                              Resolved
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                              Resolved

                              Dear sir/ madam,

                              I have many times mail to you to close my credit card, but no any such reply regarding this matter till date. Please look in this matter on priority basis. If no reply regarding this matter with in 2 days then i will mail to your top management. Please clear this issue asap.

                              If any query please call me [protected].

                              Card name-nitish gupta
                              Reg mob no-[protected]

                              Thanks & regard:-

                              Nitish gupta

                              On wednesday, november 22, 2017, 3:47:37 pm gmt+5:30, nitish gupta wrote:

                              : hdfc bank ; debtmanagement. [protected]@hdfcbank.com
                              Sent: tuesday, november 21, 2017, 4:48:32 pm gmt+5:30
                              Subject: fw: re: re:'hbl=[protected]' closing account on nitish gupta account[protected]

                              — forwarded message —
                              From: nitish gupta
                              To: hdfc bank credit cards support
                              Sent: tuesday, november 21, 2017, 3:10:55 pm gmt+5:30
                              Subject: re: re:'hbl=[protected]' closing account on nitish gupta account[protected]

                              Dear sir,

                              As per my knowledge, our outstanding balance is nil. Please close of account asap. I have already sent credit card on your chennai address. Your credit card service is very poor. If i have not pay outstanding balance in other credit card company then credit card company penalty waive off with valid reason. But your company customer executive is lie. He says that i[censored] are minimum amount paid, your late fee & financial charges will be waive off/reversal.

                              I hope that i never to be suggest to any person to apply hdfc credit card. This is my big mistake that i have apply hdfc credit card. My total loss of this card is approx rs. 10, 000 (See below). This is big amount of a middle class family member.

                              In future, i will never apply hdfc credit card and never to suggest anybody to apply hdfc credit card.

                              If your can any help to me for reversal of my late fee and financial charges. I want to personally thanks, because 10, 000 is a big amount for me.

                              I want to humble request to you that final settlement of my account asap.

                              Dear sir/madam,

                              It is to inform you that i had requested for reversal of late payment charges to your representative. But every time your representative would promise me that the same would be reversed in your next bill, every time would be fulfilled by your agent/representative. Due to this, such late fee increased to rs. 9643.49 (Given below) which leads to creation o[censored]nnecessary liability on me.

                              Statement period late fee finance charges

                              March, 2017 700.00
                              April, 2017 700.00
                              May, 2017 700.00 522.34+83.75=606.09
                              June, 2017 - 587.63
                              July, 2017 700.00 591.03+83.49=674.52
                              August, 2017 700.00 1231.47+63.70+10.43=1305.60
                              September, 2017 750.00 1380.02+65.59+24.04=1469.65
                              October, 2017 750.00

                              So, it is my humble request through this letter that pls reversal those unnecessary charges that levied against the credit card bill as early as possible so that i can clear the all dues of credit card. I want to full & final settlement of this card. Following of the detail of my card:-

                              Cardholder name:-nitish gupta
                              Reg mob no-[protected]

                              You can reached me at my registered mobile no.in case of any problem your kind co-operate in this regard is highly appreciated.

                              Thanks & regard:-
                              Nitish gupta
                              Jan 4, 2018
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Nov 28, 2017
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              we have taken note of your comments expressed and you may look forward to receive a response to your e-mail id in 3 working days. We request you to bear with us in the interim. The reference number for this interaction is[protected]

                              -Manoj
                              HDFC Bank Customer Assistance
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                                H
                                Habib Ali
                                Nov 27, 2017
                                Resolved
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                                Resolved

                                processing fees refund - wrongly sanctioned

                                Address: Mumbai City, Maharashtra, 400095
                                Website: HDFC

                                My loan amount of rs 2500000 was never disbursed due to conflict between the bank and the real estate builder. I waited patiently for the matter to be resolved, as some sort of documents were missing from the builder to be registered with the bank, which hdfc told me later "after" sanctioning the loan.

                                I don't know on what basis hdfc sanctioned me the loan when there was this kind of issue. The bank representative told me,...
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                                K
                                from Delhi, Delhi
                                Nov 27, 2017
                                Resolved
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                                Resolved

                                Address: 110051

                                Hi,

                                I just called regarding a query about hdfc credila education loan and the person i had a word with - komal - contact number - [protected] told me after listening to my case that you would give a non clolaterized loan for a particular amount. I asked to talk to her manager as she was not able to give me all the details. She promised a call back. She then got a call back arranged with another person by the name of mohit and introduced him as her senior. He was an extremely rude and unprofessional person. When i told him that i was recording the call, he disconnected the call. When i called on the number again, komal said she was sorry on mohit's behalf, and she was sitting just in front of him and she also agreed that mohit was in fact not a senior but a colleague. When i asked her to put mohit on line, she started laughing and said he is not there and would arrange a call back. I then went on to ask her to why she was lying. She said she wasn't and even after i asked her over and over again if she an make me talk to a senior, she said no one was available in the office!
                                I also asked her to share an email id for a senior, but she said she could not give me an email id and gave me a random number instead.
                                When i asked mr. Mohit (In fact now i doubt if it is even his real name) that give me a reason for saying whatever he is saying, he said extremely rudely that i could go anywhere else and get the loan.
                                Jan 1, 2018
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Nov 27, 2017
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                Your query seems to be regarding Credila Education Loans. You can get in touch with Credila's Toll-free number "[protected]" or visit: http://bit.ly/2hzt6Xy. He/She will be able to assist you better.

                                -Anay
                                HDFC Bank Customer Assistance
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                                  J
                                  jamal@123
                                  from Moradabad, Uttar Pradesh
                                  Nov 27, 2017
                                  Resolved
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                                  Resolved

                                  आप के द्वारा लगभग 5 बज कर 11 मिनट पर फोन न. [protected] से फोन आया मेरे माता जी के न. पर क्रेडिट कार्ड के सम्बंध मे कि पैसा कब जमा होगा माता जी ने बताया कि अभी मै बहार हू इतना कह्ते ही उधर से गाली चोर इत्यादी देना शुरू कर दिया तत्पश्चात मेरी माता जी ने फोन मुझे दे दिया मै बात कर रहा था लेकिन उधर से अभद्र ब्यवहार किया जा रहा था फोन कट्ने के पश्चात पुन: [protected] इस न. से फोन आया जिस ने अपना नाम नितिन बताया और इसने वार्ता अभद्र ब्यवहार के साथ शुरू किया कहा कि नौकरी खा जाऊगा और गाली देते हुये बात करता रहा |
                                  मेरी माता जी जो लगभग 60वर्ष की है आप के लोगो के द्वारा अभद्र ब्यव्हार करने से काफी आहत है किन्ही कारणो बस मेरी माता जी को कुछ हो गया तो सारी जिम्मेदारी आप की होगी

                                  श्री मान जी मेरा नाम राहुल पाल है मै आपके बैक मे खाता धारक हुं मै कल पैसा जमा करने गया था चेक किलीयर न होने के कारण पैसा नही जमा हो पाया था आप के ब्रांच मे नेट सम्बंधित दिक्कत थी| सम्बंधित घटना का अवलोकन करते हुये उचित कार्यवाही करने की कृपा करे |
                                  तुलसीपुर जिला बलरामपुर
                                  Jan 4, 2018
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Nov 27, 2017
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  I request you to share your Card No. Registered contact details & Complete concern details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                                  Manoj,
                                  HDFC Bank Customer Assistance.
                                  Verified Support
                                  Nov 28, 2017
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  we request you to write to us on your queries from your registered email id to [protected]@hdfcbank.com and Mention this Ref No.TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                                  Manoj,
                                  HDFC Bank Customer Assistance.
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                                    T
                                    Tilaksnayak
                                    Nov 27, 2017
                                    Resolved
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                                    Resolved

                                    Address: Hyderabad, Andhra Pradesh, 500089

                                    Application reference number: [protected]s3

                                    Though i met all the eligibility criteria and the verification of my rented residence was also successfully completed i see no reason for rejection of my application.

                                    The rejection affects my cibil score adversely and i demand an explanation from hdfc bank. I have previously held credit cards from sbi as well and my cibil score is 816.

                                    Care to explain on what basis you rejected my application?
                                    Jan 6, 2018
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Dec 01, 2017
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    we are fully sensitized to the comments expressed with regard to your credit card application and the same is being reviewed as appropriate. You may look forward to receive a response to your e-mail id within 3 working days. We request you to bear with us in the interim. The reference number for this interaction is [protected].

                                    -Manoj
                                    HDFC Bank Customer Assistance
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