HDFC Bank Complaints & Reviews

Cancellation of one assist membership
I am a hdfc bank credit card holder. The bank has auto debited rs. 1399/- from my credit card number ending with 0068 without my concern on date:19/11/2017. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1399/-

Oneassist relationship number : 3114281
Name :- bandaru dilip kumar
Credit card number ending :- 0068

Hi,
I want to inform people also, be aware of fraud banks like hdfc.
I have an salary account, they gave me this when i joined hcl in 2012 with conditions of no life long charges and all.

Earlier also i faced issue of deducting inr 28 for transaction denied charges at other bank, which is not even charged by any bank at all.

Now today i could see an charge of 177 for third party tras charge, how could this be possible for a corporate salary account with no charges.

22 nov 2017 3rd party cash txn inc gst 171117-mir[protected] mir[protected] 22 nov 2017 177.00 619.79

Actually every now an then hdfc do this and people don't notice small charges and thus they get the fraud amount.

Even small banks are providing free account with no charge now a days,
I am requesting hdfc people, to revert this amount and let me know how can i close account as i am staying in delhi and my account is in chennai, i have already applied for kotak bank salary account which is even free when no salary gets credited.

Keep your faltu account with you

I have gone to the hdfc imphal branch to open a new savings account and they are saying that for opening a new account, i need to provide cheque as account cannot be open with cash and when i ask to show such rules they are simply asking me to contact the zonal head which i tried but couldn't contact. So, if a person doesn't have any other account then he has no option for opening account. So, it's like hdfc bank doesn't need new customer.

I had submitted the forms to get a demat account closed which had been opened when my salary account had been opened.

I had physically submitted the for cancellation of the account at a demat branch and was informed that the same would be closed.

I have been getting charged for the same for past few years.

Can someone please look into the same and help in refunding the amount charged for a closed account.

I am sending a mail to the [protected]@hdfcbank.com for the same.

I received call from this number [protected] today which sounded very fishy the person on the other side was asking how many transactions i do every day in my account and weather my account is blocked or active.
I never disclosed any of my details as the questions asked were not in line what hdfc customer care will ask.
See if you can do something about this

I applied for hdfc fastag on 3rd november 2017 and uploaded scanned and signed copy along with all the documents on 10th november 2017. After that, there is no response whatsoever from hdfc. I tried calling their toll free number [protected], but it is never working.
Cannot believe that hdfc can stoop to such low levels of customer service. There is no e-mail or customer service mechanism in place.
I paid rs.1000 with 200 as deposit and 800 as top up amount and application form acknowledgement number hfr008348 was generated.
The irony of their process is that you have to pay first and then submit the application signed copy. This is not intimated in advance. Only after money deduction, you realize the process is lengthy.
Nonetheless i have paid for it and stuck.

Could you please facilitate to either process the application or refund my money.

Ref. Credit card nos [protected] hi, i am using this card for past 16 years. And have maintain without any default, due to some personal issue, i missed to pay last two due. I got call from yuvaraj and tellecaller asked about, i told them i have applied bt with other bank await if not will make payment before due date of this month, it was failed and made payment on 23.11.2017 @3.07pm, again got a call from yuvaraj, i informed payment have done, but he and other lady caller is harrashing and abused. This is not write way to handling customer like me. Please check my record. I am going to launch complaint with rbi. Thanks and regards balasubramaniyam [protected].

This is pushplata rajput. I want to intimate you that i had an salary account (501xxxxxxx6473) with hdfc bank as i was working with hdfc bank, bommanahally branch bangalore. I left the job in 30-june-2017 and there after i withdrawn all the accumulated amount from the account since i will not be receiving any more funds. And now my salary account in hdfc bank has been converted to savings account (Without informing me or warning me) in the...

I applied Personal loan for Rs. 4, 00, 000 to pre-closer the existing load and get new one with processing fee 1.0%. I asked HDFC Loan not to include insurance and they agreed. But still insurance Rs.4707 is deducted. The deduction should be only 1.0% processing fee i.e is Rs. 3000 (on total amount after deduciton) and the amount I should receive is Rs. 295400. But I received RS.291043. Please deposit the remaining extra deducted amount to my account.
This is disappointing even after mentioning not to include insurance and HDFC employees agreed for no insurance. Also I was informed about the processing fee as 1% but levied 1.25% in actual.

Dear Sir,

I am a Client of your bank since Sep 2016, I hold HDFC bank credit card # [protected]

I wish to bring to your notice how unprofessional arrogant and rude people you have recruited under prefix of customer service.

I have made an electronic purchase of 14, 900 last month and contacting your phone banking cell to convert this amount into EMI since 4th Nov.
I have been informed that EMI facility is not available for me on my card, however I have availed this facility in the past without any hassle.

Few months back I was getting sms notification from your marketing team to convert my smaller amount of 3800 into EMI, which I ignored as I had payed whole amount before due date.
So why you are not letting me use EMI facility this time for bill of larger amount?

3 times I have phoned banking cell and every time I requested CSE to put my request before controlling authority.

And today I had a terrible experience dealing with one of your CSE (named – Ashish), I requested him to check if my past request has been addressed and EMI facility is available now.

Which that guy has turned down very rudely, and offered me to go for Loan instead,
Which will cost more to me compared to EMI with onetime fee of 590 and interest. His tone and language was unprofessional he didn’t; listen to my query moreover he was not listening to me and was emphasizing more on what he want to offer and at the end when I was conveying my concerns your PHONE BAKING OFFICER HAS BANGED DOWN THE PHONE, WITHOUT LISTENING TO ME.

How will you justify such unprofessional behavior by your staff?
Why you push on things which you want to sell and why can’t focus on Customer’s need???
I am ready to pay whatever interest levied on me for converting my bill into EMI, why I’ve been asked to go for another loan?

And adding salt to injuries I have been charged 568 rs as Finance charge in Nov Month billing cycle, when asked your CSE to justify on what account finance charges have been charged, to which he explained me one process. if I calculate interest through his theory then finance charge for month would pileup up to 90%, which is outrageous unacceptable and unethical in financial terms.

I am pissed by following up with your phone banking cell since 4th of this month.

As a last hope requesting you to address my below mentioned 2 queries and move it to state of closure.

1) Covert my last month purchase into EMI
2) Wave o[censored]nethical finance charge of 568 rs.

Regards
Sandeep Kamble
([protected] / [protected])

I am a using hdfc bank credit card. Bank has auto debited rs 2499 from my credit card. I receive service verification call from hdfc bank. I have not interested in this membership. I told bank person for this but he told it is only for activation of my card. He told that after submitting the letter in hdfc bank then bill will be shown in my account. But ammount was auto debited from my credit card.

Please cancel the membership & refund my ammount rs 2499 to my credit card.

Regards,
Vijay kant pandey

Hi,

I had submitted the application online for hdfc fasttag on 06th November 2017.

My application reference number is : HFR009714
All the documents were uploaded online along with signed application.
Also, i had paid amount of rs300 online.

Since then i haven't been able to check the status of my application. Customer care number given by hdfc [[protected]]is really bad and nobody replies on that.

Also post submittal of application, neither i received any notification when i will be getting the fasttag or anything else needs to be done on my end.

I am regular customer of hdfc from last decade but such response was not expected from HDFC.

Seeking faster response!

Regards
Munish
[protected]

It is so sad to write such a mail to let you know that i have been cheated by the words of your team.
In my account while login to net banking i had a personal loan 10 minutes approval.
since i had an urgency of money i clicked the option and filled the details .
it went for verification and did not get approved.
the next day a lady called me stating calling from HDFC bank and asked have you tried for personal loan.
she told me she can enable 10 second loan offer if i take a wallet protection plan of HDFC and this 10 second loan needs no approval. I said let me think.
she called me again and said another team will call you if you are interested.
Another guy called me in seconds and asked sir are you interested for wallet protection plan it has so and so.
i told no and hag up.
Again that lady called me sir the offer can be enabled i[censored] take the plan. if you are ok the team will call you again.
this time i said yes.
the guy called me again and i said yes.
and an amount of 1899 has been debited from my account(30/10/17) .
till date (23/11/17) the offer has not been enabled in my account.
for this cheating i need my money back.

Respected sir,
I bought hdfc classic assured plus policy. The policy terms and conditions are not matching as discussed with telephonic conversation and i am not sutisfied. They are doing fraud with me and not close the policy. As per policy terms customer can return policy within 15 days but they spending the time and not take any action and coordination with me.
I request humbly to return this policy and refund my policy amount.
Policy no[protected]
Policy name - hdfc classic assured plus.
Your faithfully
Shashi bhushan mishra

I want to change my mobile number this old [protected] now i need in this number [protected] pls change my mobile number [protected]. My credit card number is [protected]. Ganesha S K date of birth 20/07/1973

Hi,
i submitted closer form on 7th OCT, account no [protected] following name Amit kumar gupta branch Anwar shah lane Kolkata .
they targeted 7 day timeline for account closer, today is 23rd NOV, and still i am getting message like "you have charged 600 for not maintaining minimum balance ". this is really sounds bad.
please do in my favor

Snap is attached of acknowledgement slip....

Dear Sir/Madam,

I am forced to lodge this complaint as I have seen deductions from my account since 2014 due to ecs transfer. I had three SIP's wth HDFC mutual fund, aditya Birla and icici prudential. It happened couple of times that I had not maintained sufficient balance for my SIP. But owing to that HDFC is deducting charges from my account without any notice. Below are the deductions during the period[protected]. I realised when my salary/savings account showed negative balance. For 2 months I was not able to pay and the bank deducted almost 3068/- in one go. Below are the details:

1. On 04/04/15 - ECS DR RETURN CHARGES 280315 – INR 393.26
2. On 16/09/16 - ECS DR RETURN CHARGES 120916 - INR 402.50
3. On 20/10/16 - ECS DR RETURN CHARGES 131016 - INR 402.50
4. On 17/11/17 - ECS DEBIT RETURN CHARGES[protected] INR 885.00
5. On 17/11/17 - ECS DEBIT RETURN CHARGES[protected] INR 885.00
6. On 17/11/17 - ECS DEBIT RETURN CHARGES[protected] INR 236.99
7. On 22/11/17 - ECS DEBIT RETURN CHARGES - INR 1061.01

Please help me get my money INR 4266.26 back. There had been more deductions may be in the year 2014 but I was able to find these.
Please HDFC, so much has been deducted from my account unethically and I need my money back into my account.

Waiting for your quick response.

Thanks and Regards,
Keshav Kundu

In month of july an hdfc employee from c-3 branch janakpuri insist me for applying credit card regalia first as i told him i don't need any credit card he told me that there is an offer this credit card has no charges at all either i use or not there will be no extra charges. I applied for the credit card in the branch, few days before i got message from hdfc bank that i got charged rs 1180 /-. I didn't use the card, when i enquire from bank then other staff told me that he gave me false promise there are some charges card. I request you to please take action as this is the second time an hdfc employee has cheated me. I am not a working women i can't pay money for some false reasons.

I opened my hdfc salary account in hdfc ramanujan it city chennai branch. While opening my salary account they automatically created my demat account saying that its compulsary and only one time charge is there (1000 deducted at starting).
885 amount was deducted from my savings account on 10th nov 2017 as charge for my demat account. But at the time of opening of account hdfc person told that this account is lifetime free for it employee and no charge will be there in future. Now they are saying that its a amc. They gave me the wrong information that its lifetime free for it employee. Now when i am going branch for this they saying money cant be refunded, they told to close the account. I have also taken personal loan.
I also didnt use demat account.
So i was given the wrong information at the begining, please refund my amount.

Hi,
In my account, ₹177 is debited towards 3rd party cash txn inc gst in account no. [protected]. My reference number is mir[protected] it is debited on 22 nov 2017. I request you to give me the reason why it is deducted towards my account. I appreciate if you resolve my problem quickly please reply me on this e-mail nikhilbh.[protected]@gmail.com.
Thank you.