HDFC Bank Complaints & Reviews

Hi sir/ma'am,

I have the loan on my credit card starting [protected]. I am getting life threatening calls from hdfc card agents claiming they are from hdfc. They have issued me an settlement letter and saying that you have to pay the emi at any cost. I am going through the financial crisis and i am the respectable customer of hdfc bank since 2011. They are mentally harassing me and using abusive language and coming to my office and ruining my good will. That is not at all acceptable. These are the names of members ashok chaudhary, sandeep rana, naresh saini and some others from hdfc. These guys are literally spoiling the office decorum. They don't have manners at all. I am going through hypertension with their behavior. I am just asking for some time and i will pay the amount.

According to rbi guidelines they cant do these things. Please find below the same.

Rbi rules:
(Iii) fair practices in debt collection

(A) in the matter of recovery of dues, banks / nbfcs may ensure that they, as also their agents, adhere to the extant instructions on fair practice code for lenders (Circular dbod. Leg. No. Bc. 104 /09.07.007 / 2002–03 dated may 5, 2003) as also iba’s code for collection of dues and repossession of security.in case banks / nbfcs have their own code for collection of dues it should, at the minimum, incorporate all the terms of iba's code.

(B) in particular, in regard to appointment of third party agencies for debt collection, it is essential that such agents refrain from action that could damage the integrity and reputation of the bank / nbfc and that they observe strict customer confidentiality. All letters issued by recovery agents must contain the name and address of a responsible senior officer of the card issuing bank whom the customer can contact at his location.

(C) banks / nbfcs / their agents should not resort to intimidation or harassment of any kind, either verbal or physical, against any person in their debt collection efforts, including acts intended to humiliate publicly or intrude the privacy of the credit card holders’ family members, referees and friends, making threatening and anonymous calls or making false and misleading representations.

Please take appropriate action on this and call me on [protected].

Dear sir & medam
My hdfc bank credit card app ref no [protected]
I applyied credit card. It already dispatched but address on the envelope was wrong so the courier was taken back so kindly modify my address and keep a mail to courier (Bluedart in hubsiguda) so that i can get my credit card back to given below adress. (Status c'nee shifted from the given address)
Regards
H no9-21/3//11
Boduppal
Ashoknagar
Rangareddy
Pin code 500092

Today i tried to debit some amount from hdfc atm located in telibagh lucknow-226002 near my place. Firstly i tried to debit 1000 rupees, but it showed unable to process then i again tried to debit 2000 rupees in this thought that 500 rupee note might not be available. After transaction, amount was not dispensed from atm. I stood there for 15minutes but nothing happened neither any guard was present there. Please revert back my amount as soon as possible.

Hi all, i had a hdfc salary account from[protected] in madhapur hyd however in 2012 i moved to bangalore for studies. I had approaced the bank and asked them what needs to done and they had informed me to nothing. I also had 10, 000 rs in my fixed deposit.in 2015 i went back to hdfc thinking i can use the money i had put in fixed deposit only to realise all the money in my fixed deposit has been taken by the bank stating that i had kept the minimum balance. Now in 2017 when i tried applying a loan i realized my cibil score is low, and i had never used my credit card and had completely forgotten abt it since it was valid only till 2013 and now i am not getting any help in closing the account, i am even willing to pay the outstanding amount of 2000rs to close the account even though i need not since i never used it and the validity is only till 2013, but none of them at the bank know what to do. Such losers for 2000 rs my loan itself is not processed. Private banks are big cheaters.

Your bank is daily disturbing me by calling for loan etc from various numbers. This is continuing from last one year.

When it will stop? Otherwise i have take serious action against your bank.
Either it is for loan requirement.
Or credit card

Why you are targeting citizens like us.?

From where you buy our mobile numbers?

You are violating our peace of mind.

You are adopting aggressive marketing policies.

I hate you and your bank because of this.

My mobile no is [protected]

Name. C. S. Bhat

Address : bibwewadi
City : pune

My current account at hdfc bank #[protected] has been blocked becuase of rekvc updation and i have submitted all required documents but still after 8 days account has not been unblocked all my transactions are stacked up as this is business account. We are facing lots of problem as bank is not giving us definite date when account can be unblocked. I am unable to pay my credit card payments and loan payments if bank puts paneltiesand interested over late payments we will notbgoin to pay as this is not our fault. I hope you understand and quickly unblock the account.

I am a hdfc bank credit card holder.
The bank has auto debited rs. 1299/- from my credit card number ending with 5674 without my concern on date : 07/11/2017. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs. 1299/-

One assist relationship number : 3014885
Name :- brijbihari lal
Mobile no :- [protected]
Credit card number ending :- 5674

I applied for a fastag for my vehicle on 21/11/2017. I got my online form generated and as requested i signed the copy of the form generated and uploaded to the url
https://grtprepaidcard.hdfcbank.com/Fastag/UploadForm.aspx

I paid rs.300 (Issuance fee and topup). My reference number got genrated for the form as hfr012584.

However i dindt receive any call back or message after i uploaded the final form to the web url provided above.

I tried calling customer care#[protected]. However no use as it keeps ringing all the time.

I really feel my money got looted and no response from hdfc bank on the same. Also the website dont take proper inputs from the user. I filled all the information on the online form. However the form i received after has only partial information on what i filled.

Really waste of time and money.

I am a hdfc bank credit card holder have just missed 1 months min due that is for nov'17 and am receiving such abusive calls from them pooja gupta has called me several times and literally scolded me like anything i was hospitilised and she already knew this in an accident i had lost my child and as i was seviourly injured could not even see him for the last time and was in hospital for last 18 days now and this lady asked to beg from anyone for 2310 rs and pay else she would send people at my place she harassed as if im a theif and am running away and they are behaving in such a way just for payment delay of 1 month when they know what sort of a trauma im in and her call had given me bp problem as well
This is something we dont even expect from corporates such as hdfc and they are showing us hell
Please hire sensible people who atleast know rbi norms that they cant harrass and abuse cystomers

I am an hdfc credit card holder, number ending 5456. Rs. 1399 has been debited from my credit account on 18th nov 2017 as i have been made a part of the oneassist plan. This plan has been activated without any intimation to me and is a highly fraudulent act.

I would want my entire amount refunded as early as possible, failing which i would be writing a mail to the ombudsman.

Hi,

I am mohamed saqieb ahamed. I had applied for the personal loan. I was asked to send the soft copies of my documents, which i did, later an executive came and collected my documents, which were verified and i got an sms after 2-3 days as:
Dear customer, hdfc bank personal loan application #52906618 is in-principle approved for rs. 275000, basis details provided.[protected] for digital identification.
br...

Dear concerned from hdfc bank,

Self was liable to pay only 4000, three years ago and communicating with you to waive off the extra amount you added to 4000, but you people also did not waive off and dragged and self was also waiting for a better decision on this.
Finally last month, your legal team and i have settled amicably for 8000 rs. Collection team asked me to wait till they send a letter on settlement for 8000, but till now they have not sent. But mean while, they have put a lien on my salary account for 24000 rs., which i have recently opened in your bank.

Please do think on it that if am the culprit why would i open my salary account again in hdfc bank, if i want to escape from my liability.

Regards
Anupama n h

Dear sir,

I had made an ipo application for hdfc standard life insurance on 9th nov 2017... (Application no.[protected] in the name of jayesh d mehta huf in retail.

However, i got nil allotment.

If this issue was under subscribed in retail (90% odd), then why did i not get the allotment?
Raised a complaint mail to karvy, but no reply!!

Please give me the reason for non allotment and clarify urgently.

Regards,
Digesh mehta
[protected].

I had taken pl loan from hdfc bank right now loan was closed but cibil report showing on write off sir remove write off from my account. My pl loan no:24130447. Pan no:aompr9483e. Cell no:[protected] plz help me sir recently l applied personal but loan was rejected due to hdfc civil status showing as writeoff so plz take necessary action and help me sir

I have two loans going in Hdfc for a total emi of Rs-2789.00. Due to some personal financial problems I was paying late my emi for past three months... but this month for the emi of 2789.00 they have recovered 6370.00 which is double the emi when I asked the relationship manager on 23/11/2017 he told that they have taken emi bouncing charges and all for past two months that’s why they have charged this much!! And today suddenly they have debited some 1138.00 from my account stating that emi bounce charges for the past three months. Totally I have paid 7500.00 approx for an emi of 2789.00.. we consumers also have difficulties financial which we can’t expect..but this Hdfc is looting money like this.. all my hard earned money.. they won’t inform the customers about the debit of money from your acc unless we find it... HDFC you’re looting my hard earned money!!!

I am a hdfc bank debit card holder. The bank has auto debited rs. 1899/- from my debit card number ending with 9191 without my concern on date:27/11/2017. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1899/-

Oneassist relationship number :
Name :- mohammed afroze
Mobile no. :- [protected]
Credit card number ending :- 9191

Hi,

I had a salary account from hdfc bank since 2011. I moved from that company to banglore from 2011 itself. Now the hdfc account is converted into salary account to savings account (Negative charges) without any proper information through sms/email. I do check with the support services they are stating that we have the rules to convert without the information of the customers.

I was really fed up when seeing the negative balance in the account. I was transferred rs.2000 on 14th of nov 2017. Without the proper intimation they taken 2000 rs for amb chrg incl gst.

This is not the rules/ terms and conditions they are cheating the customers to make money. Thats why they're offering credit cards, personal loans, car loans for corporate professions to suck the blood of the customers and running this concern.

I read the rbi rules and regulations.

https://rbidocs.rbi.org.in/rdocs/notification/PDFs/MBLRDC201114.PDF

Rbi says without the proper intimations is not fair for the banks to make negative charges. They has the right to cut the services of banking.

There is no proper response from the hdfc till now.

I have salary account in hdfc bank and i have ecs for lic in my salary account which is to be debited from my account on 15th of every month.

But due to some reasons i am not able to maintain balance in my account on ecs due date from past 4 months.

Now my account balance went to negative and i cannot see anything in account statement the reason for negative amount.

Do we have any charges for no balance on ecs date.
My account is negative for -6635 now.
Pls help

Dear sir/ madam,

I have many times mail to you to close my credit card, but no any such reply regarding this matter till date. Please look in this matter on priority basis. If no reply regarding this matter with in 2 days then i will mail to your top management. Please clear this issue asap.

If any query please call me [protected].

Card name-nitish gupta
Reg mob no-[protected]

Thanks & regard:-

Nitish gupta

On wednesday, november 22, 2017, 3:47:37 pm gmt+5:30, nitish gupta wrote:

: hdfc bank ; debtmanagement. [protected]@hdfcbank.com
Sent: tuesday, november 21, 2017, 4:48:32 pm gmt+5:30
Subject: fw: re: re:'hbl=[protected]' closing account on nitish gupta account[protected]

— forwarded message —
From: nitish gupta
To: hdfc bank credit cards support
Sent: tuesday, november 21, 2017, 3:10:55 pm gmt+5:30
Subject: re: re:'hbl=[protected]' closing account on nitish gupta account[protected]

Dear sir,

As per my knowledge, our outstanding balance is nil. Please close of account asap. I have already sent credit card on your chennai address. Your credit card service is very poor. If i have not pay outstanding balance in other credit card company then credit card company penalty waive off with valid reason. But your company customer executive is lie. He says that i[censored] are minimum amount paid, your late fee & financial charges will be waive off/reversal.

I hope that i never to be suggest to any person to apply hdfc credit card. This is my big mistake that i have apply hdfc credit card. My total loss of this card is approx rs. 10, 000 (See below). This is big amount of a middle class family member.

In future, i will never apply hdfc credit card and never to suggest anybody to apply hdfc credit card.

If your can any help to me for reversal of my late fee and financial charges. I want to personally thanks, because 10, 000 is a big amount for me.

I want to humble request to you that final settlement of my account asap.

Dear sir/madam,

It is to inform you that i had requested for reversal of late payment charges to your representative. But every time your representative would promise me that the same would be reversed in your next bill, every time would be fulfilled by your agent/representative. Due to this, such late fee increased to rs. 9643.49 (Given below) which leads to creation o[censored]nnecessary liability on me.

Statement period late fee finance charges

March, 2017 700.00
April, 2017 700.00
May, 2017 700.00 522.34+83.75=606.09
June, 2017 - 587.63
July, 2017 700.00 591.03+83.49=674.52
August, 2017 700.00 1231.47+63.70+10.43=1305.60
September, 2017 750.00 1380.02+65.59+24.04=1469.65
October, 2017 750.00

So, it is my humble request through this letter that pls reversal those unnecessary charges that levied against the credit card bill as early as possible so that i can clear the all dues of credit card. I want to full & final settlement of this card. Following of the detail of my card:-

Cardholder name:-nitish gupta
Reg mob no-[protected]

You can reached me at my registered mobile no.in case of any problem your kind co-operate in this regard is highly appreciated.

Thanks & regard:-
Nitish gupta

My loan amount of rs 2500000 was never disbursed due to conflict between the bank and the real estate builder. I waited patiently for the matter to be resolved, as some sort of documents were missing from the builder to be registered with the bank, which hdfc told me later "after" sanctioning the loan.

I don't know on what basis hdfc sanctioned me the loan when there was this kind of issue. The bank representative told me,...