HDFC Bank Complaints & Reviews

I wish to bring to everyone notice about unfair business practice from hdfc bank credit card team. I tried to resolve it through customer service and escalation mechanism. Trust me, no one is helping even for genuine request.

Let me explain it below,
I am holder of hdfc bank regalia credit card accompanying with priority pass for complimentary lounge visit at airport.

I visited mumbai t2 lounge with family in month of june, 2017 for which i was charged rs. 5276.34 for 1+2 pax including me. Before entering the lounge i confirmed with guys standing outside that whether any charged will be levied if my family join me in lounge. It was clearly told to me that if my lounge visit is below permissible limit than no charges would be levied.

Again in july, 2017 rs. 1790.64 was charged twice for visiting mumbai & bengaluru airport in which i was the sole visitor of lounge.

After 3 months suddenly i was charged and hdfc bank credit card customer support did not bother to justify the same. This is a big fraud happening in hdfc bank credit card desk by charging the fee on complimentary lounge visit due to change of policy without intimation to client.

This has left no option but to contact consumer court for cheating rs. 9, 502.26 to customer through hidden charges by hdfc bank.

Loan number: 29597650

Customer number: 41358780

Loan amount: rs. 391000

Tenure: 60 months

Completed tenure: 37

Remaining tenure: 22 months

I have taken the personal loan during my career in chennai with repetitive calls from the bank representatives forcefully.

A year ago i have lost my job and became unemployed. Since i have no source of income to pay the emi, i have called the customer care and they have recommended me to visit nungapakkam branch.

I have directly traveled from my hometown 300 km to visit the branch to resolve my situations on 30th june 2017 at 3 pm.in nungappakkam branch, there is a guy who asked me to come inside and asked so many questions on how i lost the career and he said this is the month end so he promised that he will be giving resolution in few days. I got his mobile number and came back to hometown.

His mobile number:

After that, he never picked my calls even didn't respond to any of my message.

So again i have started recieving calls for unpaid emi and representative have visited my home in which my relations are staying. This made me terrible.

Lot of people are hiding themselves after getting a loan. But for my honesty i got the worst gift ever from hdfc.

People out here please advise me to take any legal action on them for humiliating me in front of relations and not responding to my situations.

Thanks,
Mohamed faizal

Hi
Without any consent from card holder, hdfc deducted money for plan activation.

I did not get any call to renewal/activate this one assist membership. But the one assist mfee of rs.1399 is automatically debited from my hdfc credit card (Ended with 1399) on 2-nov 17. Also, on 22-nov 17 one credit entry is shown as dial an emi (Smart emi) of rs.1399.

Plz refund my money and deactivate this one assist membership..

Regards;
Raju thakor
[protected]

I worked with HDFC in September 2016 to September 2017 . I want to withdraw my pf but because of EPS from I'm still not able to withdraw ... I tried many times for help in branch (Shankar Nagar branch code 2496 Chhattisgarh raipur) with supporting staff but they are continuously ignoring me. If you can help then plz solve this issue .

Thanks

Dear sir,
Please issue the noc of my hero honda splendour two wheeler (Wb 66d 1059) engline no. 05gaae11221, chasis no 05gaaf10935), loan agreement no. 2031d67989561. This is very urgent.

Yours faithfully

Ratan kumar saha

Gour road, mokdumpur, malda

732103
Thanking you
Ph. No.[protected]

My statement balance was near about 6000 on october when i paid 4000 to the credit card, that too via hdfc netbanking. But on november the statement balance is showing 7000. Why the wrong charges? Why the wrong statement balance. And with that comes the mental harassment of the call center workers! You want me to lodge a complaint or what? My credit card number is [protected] and the date when i paid 4000 via netbanking is 5 october 2017. Please resolve it asap.

I, selim yusuf rahaman, am a credit card holder of hdfc bank. I have already paid membership fee rs. 575/- on 15th march, 2017. Again rs. 590/- on 15th nov, 2017 is debited from credit card for renewal membership fee. I complained customer care to solve my problem, but they did not refund my money. That is why i complain here. So, i request you to help me to get refund that money.

One assist team deducted rs1299 from my hdfc creditcard without intimation and they converted into emi also. When i given for request for cancellation they are telling to me that we will not able to refund ur total money which is deducted. Eventhough there is no mistake from my side also they r not refunding my total money which they r duducted frm my credit card.

Hi -

I have a salary account with hdfc bank and the account number is [protected].

I have linked lic to my hdfc to deduct amount via ecs. Unfortunately i have not maintained the balance for the month october 2017.

So i have paid lic, the actual amount inclusive of fine. But hdfc bank has deducted rs. 14259.63 (Attached).in all the above deductions, i not even received any intimation via call/email/sms from the bank before deductions.

Request you to consider my complaint and help me to get my money back and also to avoid further deductions in my account. Thank you.

This is ravikiran account holder of hdfcbank. I didnot withdraw any amount on friday[protected]. Thesaving account is showing 5000 less amount. I have seen the mini statementwere it is showing that amount has been deducted under nwd. Please kindly give the information regarding this matter.
Phone no of the account holder ([protected]). The information as provided is true and please kindly call me and update me the status. I will be eagertly waiting for your reply.
Regards,
Ravikiran

Well i have salary account and and my salary is getting credited every 1st of the month. However i just saw my statement and to my surprise amb chrg incl gst for oct2017-mir[protected] mir[protected] amb chrg incl gst for sep2017-mir[protected] mir[protected] are deducted. I would like to inforn you that i had switch my job and from the period of march-august salary was not credited. From 1st of september my salary is made every 1st of the month. Then why am i charged this deductions and for the month of sept and oct i request you to credit the amount deducted...

Hi team,

I have observed for my credit card has charges applied like 500/- as credit card renewal membership charges of 500 and igst 90 rupees. Above to this as this lead to over usage of credit card limit charged 500/- overlimit usage and 90/- more to it.

Could you please suggest how can this be dealt. Thanks

Venkatesh bhinge
[protected]

Hi,
My name is saindhav kumar, my phone no. Is [protected]. Last week i have called from one assist in behalf of hdfc and they activating the 1899 plan in behalf of hdfc debit card i am not a credit card user but they also provide same services with credit card and submit my request.
I am not eager to participate in this scheme but they said that it is compulsory by hdfc bank for 1 year and they activating my service.
Please cancel my request regarding one assist plan for this i will be thankful to you.
Saindhav kumar

I received this message today dear customer mandate reference no: hdfc[protected] issued to bse limited with value rs 50000and frequency adhois receved today for processing, in case of any issue please get in touch with your branch... I got this on 26th november 2017 early morning.

I have not given any such mandate... Why such message from hdfc bank..

Respected madam/sir

This is youdon sangmo. Here is my policy no 17482840 and the date of issue on[protected] actually my policy have 5years login period. But unfortunately i have only 10, 000/- in my own account. Which i can't takeout. As you know. That's my minimum balance which i have to keep in my account. If i have less then 10, 000/- in my account they will detected from my account as per bank rules. Therefore i can't manage with this money. I truly need the money. I would like to request you to kindly understand my situation and allow me to withdraw my policy. Do the needfully.

Warm regards
Youdon sangmo

Hello sir
i remitted rs 1475/ thro paytm from my android mobile and after having provided my bank debit card of my bank and then having receivedAOTP, the amount was sent to the desired destination. Amsg from bank was also received showing deduction of the said amount from my account on[protected]. but it is shocking to report that the said money never reached to that place and authorities relied to me that they have NOT RECEIVED the said amount
NOR THE SAID AMOUNT HAS BEE GOT REFUNDED AND DEPOSITED INTO THE ACCOUNT FROM WHERE PAYTM WITHDREW MONEY.
A MSG RECEIVED ON MY MOBILE READS LIKE THIS

ADDED RS 1475 TO UR PAYTM WALLET TRANSACTIO ID...
GET UR PAYTM BHIMUPI ADDRESS.
I AM NOT AWARE WHAT FURTHER TO DO TO GET MY REFUND BACK FROM PAYTM NOR I POSSESS DETAILED KNOWDELGE YO HANDLE PROCESS OF PAYTM. FIRST TIME EXPERIENCE OF PAYTM IS DISMISSAL
SO PL HELP TO GET MY REFUND AT UR LEVEL. THANKING U
V.K.KALIA
EMAIL kalia.[protected]@gmail.cm

Issue No. HBL=[protected]
PFA the transcripts considering which I had planned this purchase that too after confirming from both Amazon and HDFC bank customer care and these guys had confirmed that my purchase was valid for the below mentioned two offers:-
1) BUY NOW AND PAY IN 2018 EMI HOLIDAYS OFFER.
2)GET 10% CASHBACK IN YOUR ACCOUNT.

this should have been done automatically. Plus in addition to this I also have one more query regarding the additional EMI charges of 900 something incurred in my account I need clarification on that as well kindly reply to me asap .
In the below attached documents you can easily see that the purchase was made on 30th if September till the offer was valid.

Meanwhile i am receiving auto reply mails from Ms.Susana Chatterjee
Sr. Manager
Retail Portfolio Management (credit cards)
HDFC BANK
[protected]
giving fake promises to the issue to be resolved !!and the charges are being levied on my card.

This is prasad,
i am using HDFC credit card since last 2 years.last 2 months i didn't pay the amount on time.
i said i will make the by the end of the month.As i said i paid the amount 24-11-17.
but the when the agents called me(21-nov to 22-nov) i
collection agent didnt listen and started abusing me with bad language,
this is the agent no:[protected](21 nov-22 nov).
i even complained the their manger surprisingly he said we dont know who called you.
i said i got the call just min before from the same which i mentioned above.
but he said we dnt know
i said i will rise the complaint.
he said do what ever you want.
i even tried to complain in HDFC credi card collection cell ([protected])section they didnt answering the call.

how can we stop this ###
i have to pay just 1700/- just delayed payments which is actually (gst +interest+tax) thats it i didnt even spent single rupee last two months

i need to track that guy but i dnt know how to do that

Recently i have received hdfc regalia credit card and as part of that hdfc ergo insurance got activated without notifying me, i got to know that after some amount was deducted from my hdfc credit card (900inr for policy, 100inr for emi conversion and 18inr for tax)

I called hdfc credit card customer care and also hdfc ergo customer to inquire how this policy got activated they said it got activated as part of credit card application but no one informed me about this.

I have seen lot of complaints on this topic in this forum, looks like hdfc is doing cheating, they don't inform about the policy and they just activate it and they say they got request from the application which is not fair, hdfc does telephonic verification of credit card but at that time they should asked about this but they are not doing that and silently activating the policy, which will directly points to the big loop hole in the system to cheat the customers

I have a good banking history with hdfc bank, but lately i have found that hdfc keep modifying its standard rules. A few days back a payment of mine bounces from one of my hdfc current account, and after a few days a rm from hdfc notified to me that the account is blocked as kyc is not submitted. I was never notified, but still i sent fresh set of kyc documents as per bank and i was told that banking would be restored within 24 hours. Its...