Claimed

HDFC Bank Complaints & Reviews

2.9
Updated: Dec 16, 2025
Complaints 32888
Resolved
18416
Unresolved
14472
Contacts

File a complaint to HDFC Bank

Having problems with HDFC Bank?

File a complaint and get it resolved by HDFC Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

HDFC Bank reviews & complaints page 1077

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
Ali Zeeshan
from Delhi, Delhi
Nov 23, 2017
Resolved
Report
Copy
Resolved

Address: Allahabad, Uttar Pradesh, 211011

Hello,
I am credit card holder from hdfc bank, r/o allahabad. I am working with an it company in delhi. However, due to stable financial condition, i decided to afford a credit card from hdfc bank in 2016. The limit offered me was 50k, i used the card and pays the emi's continuously until feb 2017. Almost a year, unfortunately, i lost my job, due to the recession and was unemployed for 4 months which really hamper my financial condition i was broken down at that time.
Due to this, i was not able to pay my emi's which result in the outstanding amount of more than 48k including interest and late fee charges, in the month of august 2017 i got a new job and i tried to recover my financial stability.
I know i took the debt from the bank and i have to pay this amount. But what if the bank hand over my details to the third party and they are now threatening me and harassing my parents.
What is this, which law and rule ask the bank to threaten the family members, what kind of practice it is? My parents are old age, suffering from a heart problem, unfortunately, if something goes wrong who will be responsible.

I had a word with ravi asthana, third party collection agent from allahabad, he tried to bullying me over the phone, shouting and yelling like an animal and forcing me to pay the money in one shot. I still ask him to give me the relief and i can pay outstanding in emi's (Already in bank rule).

I request t hdfc bank please stop practicing this nasty activity. I am very straightforward. If something goes wrong with my parents i will sue your happiness, i can directly go to supreme court or higher police officer, rank ips, sp, commissioner as well.

I am reachable at +91-[protected], please if someone wants to help me, feel free to reach me out.
Dec 29, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Nov 28, 2017
HDFC Bank Customer Care's response
Dear Mr. Ali,

This is with reference to your concerns raised regarding your credit card account. In this regard, you may look forward to receiving a response on your recorded email ID in 3 business days and request you to bear with us in the interim. In the event you seek any further clarification regarding your card account, please feel free to write to us at: [protected]@hdfcbank.com. Kindly note the query reference number for this correspondence is [protected].

-Manoj
HDFC Bank Customer Assistance
When i downloaded historical account statement of nre SB account of myself noticed that In the previous financial year bank has deducted a sum of rs 11000 as TPT fees through online transaction without any prior notice or intimation.
Helpful
Found this helpful?
1 Comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    T
    Temple run
    from Thiruvananthapuram, Kerala
    Nov 23, 2017
    Report
    Copy

    Ello sir,, every time i am not getting emails details about my account number since march to august 2017,, no any transaction amount credited to my account,, but they hold all my profits still now,, in f&o market and fut options market derivatives account please verify it throughout my account number[protected],,, thanks lots,, why you are holding all the amount with out any information and without my knowledge,, each an every time customer care people giving different answers and different information every calls, since past 8 months without my knowledge they hold all my profits still no answer from them, very very worst service, i am not satisfied but i do know how to recover my amount, last week your customers care team told they send full amount check to hdfc securities branch office but still not received,, what's going on there,, send me soon,,,
    HDFC Securities customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      D
      Desai Mehul
      from Ahmedabad, Gujarat
      Nov 23, 2017
      Resolved
      Report
      Copy
      Resolved

      Address: Valsad, Gujarat, 3961191
      Website: Hdfc life insurance against loan

      I got call from mumbai the executive told he is calling from hdfc life insurance he gave me details of plan the details was very clear and attractive today i got call from b. K. Deshmukh employee id 2254.
      Fake call for 10lac without rate of interest. For 10yr. U want to take 1 lac insured policy. And after 30 days 10 lacs deposit in ur account. Please take an action for this employee. Mobile number is [protected]..
      [protected]..
      Jan 6, 2018
      Complaint marked as Resolved 
      HDFC Life customer support has been notified about the posted complaint.
      Verified Support
      Nov 24, 2017
      HDFC Life Customer Care's response
      Hi, please note that the no.'s shared by you from which the calls were received by you will be investigated to check and authenticate the details about it. Accordingly, post getting the report, our response would be shared with you.
      Verified Support
      Nov 28, 2017
      HDFC Life Customer Care's response
      Hi, I wish to inform you that post conducting the investigation and verification of the above mentioned contact no.'s by us, we have reached out to this conclusion that the mentioned contact no.'s are not associated and neither are registered with HDFC Life. Further, I request you to be cautious and on guard against such unwanted calls. Also, I would request you not to act on any such information received in the name of HDFC Life, or IRDAI.
      Please refer below the IRDA Notice on Spurious Calls. http://www.hdfclife.com/irda-public-notice-on-spurious-calls. -- Manish.
      Verified Support
      Nov 28, 2017
      HDFC Life Customer Care's response
      Hi, I wish to inform you that post conducting the investigation and verification of the above mentioned contact no.'s by us, we have reached out to this conclusion that the mentioned contact no.'s are not associated and neither are registered with HDFC Life. Further, I request you to be cautious and on guard against such unwanted calls. Also, I would request you not to act on any such information received in the name of HDFC Life, or IRDAI.
      Please refer below the IRDAI Notice on Spurious Calls. http://www.hdfclife.com/irda-public-notice-on-spurious-calls. -- Manish.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        G
        Gyaltsen Chodar
        from Mumbai, Maharashtra
        Nov 23, 2017
        Resolved
        Report
        Copy
        Resolved

        I went to hdfc bank and paid my emi as my salary comes late, but the very next day they deducted again from my account. And this is the second time happening. It has happened with me earlier also. And i haven’t got any refund yet. I tried calling those hdfc bank people who called me to deposit emi, but they are rejecting my calls now when i’m in need of help. Any help?
        Dec 24, 2017
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Nov 23, 2017
        HDFC Bank Customer Care's response
        Dear Customer,

        I request you to share your complete issue, account details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

        -Manoj
        HDFC Bank Customer Assistance
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          S
          Sam5488
          from Mumbai, Maharashtra
          Nov 23, 2017
          Resolved
          Report
          Copy
          Resolved

          Address: Gautam Buddh Nagar, Uttar Pradesh, 600041
          Website: www.hdfcbank.com/htdocs/common/fastag/faq.html

          I have opted for fast tag rfid via hdfc bank on september 23 and after uploading the necessary documents on nov 11, still now i have not got any acknowledgement or reference number from hdfc team.
          I have also paid 300 towards the e-sahaj account stated by hdfc in the mail.
          I have also called for complaint number, still either they didn't respond or answered for my query via sms or whatsapp.
          I have also sent three reminder mail in two weeks but still there is no reply from them.
          I am not sure if this is a scam and hdfc is involved in it.
          Please update me for any possible reason, why this has not been processed or please remit back the amount in my amount so that i can opt for some other bankers.

          1st email sent with all the docs and transaction amount on nov 11
          2nd email asking for reminder sent on nov 19
          3rd email asking for 2nd reminder sent on nov20
          4th email asking for 3rd reminder sent on nov 22

          Please verify and revert back.
          Thanks
          Dec 24, 2017
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Nov 23, 2017
          HDFC Bank Customer Care's response
          Dear Customer,

          I request you to share the application number and your contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

          -Manoj
          HDFC Bank Customer Assistance
          Nov 23, 2017
          Updated by Sam5488
          Hi Team,

          To me they have sent the application without any number, i could not find any number.
          Hardly it look like the one i have attached.
          Furthermore i am pasting my number and email id here and further i will send an email from my gmail account to mentioned email id now and you can view the trail mail that i have sent to fast tag team.

          Mobile - [protected]
          Email - [protected]@gmail.com

          Thanks in advance for taking this into process.

          Best Regards
          Justin Sam J

          i have applied HDFC fast tag and still not received. Moreover, customer care number is useless. Not sure if I will receive the fast tag or not and is there any contact/mail-id to escalate.
          Helpful
          Found this helpful?
          1 Comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            N
            noel.karmaker
            Nov 23, 2017
            Report
            Copy

            Address: New Delhi, Delhi, 110092

            Hello sir
            Please send me a copy of the "no objection certificate" for the settlement that was done on my hdfc bank credit card# [protected],
            The original "no objection certificate" has been lost!. Kindly send me a copy of it. My details are mentioned below.

            Name: noel karmakar
            Credit card number : [protected]
            Pan # ajrpk7814j

            Thanking you
            Noel karmakar
            Mobile no [protected]
            Email id:- noel. [protected]@gmail.com
            My present add:
            C-52 gali no6
            West vinod nagar ndelhi 110092
            HDFC Bank customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              T
              tanus25
              from Pune, Maharashtra
              Nov 23, 2017
              Report
              Copy

              Address: Pune, Maharashtra, 411027
              Website: OneAssist

              Hi, this is tanuja dhale. I am holding hdfc credit card ending with 4417. I have been charged 1299/- for one assist membership without my opinion on 17 november 2017. I dont need that one assist membership qt all. I have called one assist and spoke to one of your oneassist executive (Via phone call) told me that i will get the refund of rs.499 out of rs.1299. And really this is unfair and availing oneassist membership is clearly on my own opinion.
              First of all deducting my rs.1299 is purely illegal even i have not made any request. I din't respond to your message/call/mail please don't deduct any amount from my credit card. They are not doing it in a professional way and hdfc bank is encouraging these activities is the worst part.
              HDFC Bank customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                S
                Sahil Nanda
                from New Delhi, Delhi
                Nov 23, 2017
                Resolved
                Report
                Copy
                Resolved

                Address: New Delhi, Delhi, 110034
                Website: netbanking.hdfcbank.com

                Dear sir,

                Last year i have deactivated my credit card and auto pay from my credit card and now i have received message from hdfc bank amount has been deducted from the credit card amount of rs 232 something. I really dont know if i deactived my credit card why i have received such kind of these messages. Please look into it and will not pay any single penny to hdfc bank
                +2 photos
                Dec 31, 2017
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Nov 24, 2017
                HDFC Bank Customer Care's response
                Dear Customer,

                Dear Mr.Sahil, we observe that you have hotlisted your credit card ending with 4212 and has not placed request to reissue the credit card. However the account is active and the Smartpay payment towards your Vodafone is still active. Hence payment of Rs 227.16 has been paid towards your Vodafone bill has been done from your credit card and fiance charge of Rs 11.62 has been levied on your credit card on 05/11/2017. Hence statement for the month of November 2017 has been generated.

                -Manoj
                HDFC Bank Customer Assistance
                Nov 25, 2017
                Updated by Sahil Nanda
                Dear Mr. Manoj I have already mailed to your team i will not continue my credit card also attached image there is no auto bill in my account . First check attached image after that put mail to me. Moreover, i have deactivated my credit card from my net banking last 6 months.

                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  A
                  amaranathgorantla
                  from Hyderabad, Telangana
                  Nov 23, 2017
                  Report
                  Copy

                  Cancellation of one assist membership
                  I am a hdfc bank credit card holder. The bank has auto debited rs. 1899/- from my credit card number ending with 0627 without my concern on date:22/11/2017. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1899/-

                  Oneassist relationship number : 633321
                  Name :- amaranath gorantla
                  Mobile no. :- [protected]
                  Credit card number ending :- 0627
                  +1 photos
                  HDFC Bank customer support has been notified about the posted complaint.
                  Nov 24, 2017
                  Updated by amaranathgorantla
                  One Assist has asked me for my mobile number...
                  My mobile number : [protected]
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    P
                    pranshu bajaj
                    from Delhi, Delhi
                    Nov 23, 2017
                    Resolved
                    Report
                    Copy
                    Resolved

                    Address: New Delhi, Delhi, 110027

                    My credit card payment was for rs 5090. I already paid 5000, i confirmed from customer service of hdfc 3 times on call that will i get any fine if i pay 2 days late. They told me that for the first time there will be no charges but i got charges as fine.
                    My remaining balance was only rs90 and now it is rs3496. I will not pay a single penny. And last time i speak to hdfc customer care there was a super visor on call and he was very rude over the call i told that person that he can listen to the recording of those 3 calls of there agents.
                    Dec 29, 2017
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Nov 23, 2017
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    I request you to share your complete concern, Card No. and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                    -Anay
                    HDFC Bank Customer Assistance
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      M
                      Mudassarp
                      from Delhi, Delhi
                      Nov 23, 2017
                      Resolved
                      Report
                      Copy
                      Resolved

                      Address: Thane, Maharashtra, 400612

                      Dear team,

                      I mudassar punjabi a activa loan from your hdfc bank my loan no is 33517646, i cleared the emi installments in the year 2016. I enquired about the noc certificate from the hdfc bank. They told to me contact custom care phone for the same matter. I did so but custom care people told that you have already received in your address.

                      But still now i didnot get any postall letters or noc from your hdfc bank, so i am requesting you to equire the matter and make arrangement for issuing of noc. Otherwise i have to choose alternative way.

                      Pls contact me on below numbers
                      Mudassar punjabi - [protected].

                      Regards,
                      Mudassar.
                      Dec 28, 2017
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Nov 24, 2017
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      The NOC for your account was sent to your mailing address through post in April 2016. For issuance of a duplicate copy of NOC pls visit the retail loan service center for further assistance. Please visit below link in order to know the branch address: http://bit.ly/2Ak9jlW

                      -Anay
                      HDFC Bank Customer Assistance
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        S
                        Settaluri Karthik Sriharsha
                        from Hyderabad, Telangana
                        Nov 23, 2017
                        Resolved
                        Report
                        Copy
                        Resolved

                        I've recently applied for a hdfc credit card via bankbazar for paperless work. I'm not sure why the bank has denied my humble application for a hdfc credit card. I believe this is somehow related to my earlier card which was renewed on time but got returned to relevant office due to non reception at my end. Even after my repeated talks with relevant and concerned team, the card was blocked until i myself realized lately (After almost 3 year which bears no due till now) for which i wasn't informed. Now they say that `with regard to reinstatement/issuance of fresh credit card, we wish to clarify that the same is subjected to various parameters/guidelines which are fairly wide ranging and internal to the bank.in view of the above, we regret our inability to extend our credit card services to you at this point of time` - i don't really understand being a loyal customer this how a bank treats its own customers like this.

                        I really don't understand what's so internal to bank : (! Really disappointed.

                        Once rejected always rejected? Can't i reapply for the card? How long is this gonna take? Forever?

                        Kindly re-employ your divine sources and intelligence in not loosing loyal customers dear bank.
                        Dec 24, 2017
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Nov 23, 2017
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        I request you to share your Card application no and contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                        -Bejoy
                        HDFC Bank Customer Assistance
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          M
                          mohzain
                          Nov 23, 2017
                          Report
                          Copy

                          Address: Indore, Madhya Pradesh
                          Website: www.hdfcbank.com

                          I have an old relationship with hdfc. Have multiple accounts with them. However, since couple of days i could not do any transaction and all my transactions were declined. Later i found that even i cannot transfer funds between my own hdfc accounts. It looks like the kyc issue. But i am a non resident and hold nre accounts. This will have adverse effect on my creditability. How can my own funds be blocked? Is this ethical to do? Will it give me motivation to continue relationship with bank? Please resolve the issue so as to have some respite and think about continuing the relationship.

                          Name: mohammed mulla hakimuddin
                          Email: [protected]@gmail.com
                          HDFC Bank customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            A
                            AjithKomman
                            from Bengaluru, Karnataka
                            Nov 22, 2017
                            Report
                            Copy

                            Address: Bangalore, Karnataka, 560078

                            Hi,

                            I am having a bank account in hdfc from past 7 years.. Out of these 7 years..5 years i was having a preferred account in hdfc.. I have shifted to bangalore some 5 years back..2 years back when i visited your local kanakpura branch in bangalore for some transaction.. Your hdfc staff in the local brach forced me to open an account in kanakapura hdfc branch.. I strictly said no.. As i know this was ploy used to charge some mab charges (Minimum average balance).. Your people said.. Nothing extra will be charged as all the accounts will be linked to a single customer id... This account in local branch will just facilitate me in account transactions with out any restrictions.. Even though i opposed some how your people opened the bank account by forcing me... Today i have been charged rs 708 as mab charges in the kanakapura account.. Even though my main account (Hyderabad) account had inuf money.. That is above the minimum amount that has to be maintained..

                            The worst part is that you people have transferred rs 708 from my hyderabad account to kanakpura account with my knowledge and then deducted my rs 708 as mab charges for october month.. This is nothing but day light robbery..

                            I know these are the cheep tricks used by bankers to charge mab charges.. Thats why i have opposed it at the beginning only.. Inspite of that.. You have opened and account making a false claim that no mab will be charged for different accounts as they are under single id... What i predicted exactly same thing happened..

                            Second thing is how can you move my money within accounts with my knowledge or without giving a intimation to me...

                            Utter non sence

                            If this is the condition of the customer who a preferred customer for 5 years... God knows what will be the condition of normal customer without any knowledge..

                            If this is not sorted out.. I am going to shoot mails to higher authorities and take the matter to consumer court and social media also.

                            So please forward this mail to the concerned people.. And rectify the mistake

                            Please find the attachments for reference.

                            Thank you
                            +1 photos
                            HDFC Bank customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              S
                              sbirth14
                              from Mumbai, Maharashtra
                              Nov 22, 2017
                              Resolved
                              Report
                              Copy
                              Resolved

                              Address: Jhansi, Uttar Pradesh, 284204
                              Website: leads.hdfcbank.com/applications/webforms/apply/HDFC_Bank_Escalation/index.aspx

                              Cheque amount of 2.05 lks got debited my account but not received by second party.
                              Knowingly or unknowingly bank staff has transferred this amount to some other account but not transferred to correct receiver.
                              It is going to be a month now for incident.

                              Moreover upon reporting the incident to branch. Bank manger and staff behaving rudely and not supportive.

                              Cheque dropped at mauranipur (U. P) hdfc branch (Branch code 003002).

                              Will be highly thankful for any help.
                              Dec 25, 2017
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Nov 24, 2017
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              We are working on your concerns vide ref no:[protected] and will get back to you within 3 working days.

                              -Manoj
                              HDFC Bank Customer Assistance
                              Verified Support
                              Nov 24, 2017
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              Please write to [protected]@hdfcbank.com with the Account number, date and amount of the cheque and the complete address of the branch that you have coordinated with.

                              -Manoj
                              HDFC Bank Customer Assistance
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                B
                                Binitaa
                                from Solapur, Maharashtra
                                Nov 22, 2017
                                Report
                                Copy

                                Address: New Delhi, Delhi, 110024

                                Hdfc jet privilege card ending with 5060 was issued in the name of binita majumdar. The expiry month & year was oct 2017. Since aug 2017 i have been frantically trying to change my mob no. Visited the branch submitted the sign mismatch form with new request to issue the card or to know the status. But regret i can't. Now as expiry date over can't get thru customer care. Pls help
                                HDFC Bank customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  F
                                  farooq95
                                  from Paloncha, Telangana
                                  Nov 22, 2017
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  Address: 500008

                                  Hi,

                                  Recently i noticed that the following have been deducted from my account in below txn without my notice.

                                  1]. Dc intl pos txn markup+st[protected]mir[protected]
                                  2]. Dc intl pos txn markup+st[protected]mir[protected]
                                  3]. Dc intl pos txn markup+st[protected]mir[protected]

                                  I need proper explanation on this issue with viable supporting evidence if not then i must get my money back. Hopping for your positive response.
                                  I have also provided the image.
                                  +1 photos
                                  Dec 29, 2017
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Nov 27, 2017
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  Debit Card usage for withdrawal at International ATMs will attract a charge of Rs 25 per balance enquiry and Rs 125 per cash withdrawal ( plus GST). There is a currency conversion markup of 3.5 % on foreign currency transactions carried out on debit cards as Transaction amount + 3.5% Foreign Currency markup + Difference in foreign currency Rate( Its the difference in foreign currency rate on date of transaction and on the date of settlement {Receipt of claim from acquiring bank}). Charges are applicable for ATM withdrawals and also for POS transaction. The exchange rate used will be the Visa/MasterCard wholesale exchange rate prevailing at the time of transaction. You can also refer the following link on our website for the charges applicable: http://www.hdfcbank.com/assets/pdf/savings_charges.pdf

                                  -Manoj
                                  HDFC Bank Customer Assistance
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    A
                                    Areebic
                                    Nov 22, 2017
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    Address: Faizabad, Uttar Pradesh, 224001

                                    Hello,
                                    I have hdfc credit card (And am an account holder too). Usually i pay my credit card bills before due date and everything goes fine. This time when i checked my last month’s statement, i found that even i have paid my bills, i have been charged minimum amount due on the due date. On the next day that amount was returned since i have already paid the bill.
                                    But why would i be charged on something that has happened due to bank’s mistake? They charged me autopay refund fees and igst on that.

                                    This is seriously unacceptable. I have tried contacting them through many channels but failed.
                                    Dec 23, 2017
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Nov 22, 2017
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    I request you to share your credit card details, complete issue and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                                    -Manoj
                                    HDFC Bank Customer Assistance
                                    I have replied on the same day with all the details bit I still didn’t get any resolution/reply.
                                    Helpful
                                    Found this helpful?
                                    1 Comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      M
                                      Mervin Vinoth
                                      from Chennai, Tamil Nadu
                                      Nov 22, 2017
                                      Resolved
                                      Report
                                      Copy
                                      Resolved

                                      Address: 600016

                                      Inter-brn cash chg incl gst 091117-mir[protected]

                                      I am charged a lump sum of 8, 200 from my hdfc bank account and the above quoted are the details given. I have no idea why such an amount has been removed from my account without any notice.. I deposit and withdraw from my home branch and i pay my taxes for all that passes through. What kind of cheating is this?

                                      Regards,
                                      Mervin
                                      Dec 24, 2017
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Nov 23, 2017
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      Your email has been received vide ref id[protected]. Our team will investigate in the matter and will respond to you in 5 working days

                                      -Manoj
                                      HDFC Bank Customer Assistance
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        M
                                        manAruna
                                        from Korampallam, Tamil Nadu
                                        Nov 22, 2017
                                        Resolved
                                        Report
                                        Copy
                                        Resolved

                                        Address: Erode, Tamil Nadu

                                        I visited your bank more than 4 times no proper guidance to close the loan. All are interesting while only taking loan, while closing no guidance given by them from erode branch. First time they said your monthly installment not updated, second time no cash above 49000, third time check leaf issued through my blood relative, the bank staff didn't accept. Today 4th time time closed. I had lost 4 working days.
                                        Dec 25, 2017
                                        Complaint marked as Resolved 
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        Verified Support
                                        Nov 23, 2017
                                        HDFC Bank Customer Care's response
                                        Dear Customer,

                                        Please mail us at [protected]@hdfcbank.com from your registered email id along with below details for further assistance: 1. Date of your visit to branch for foreclosure of loan 2. Your loan account number 3. Complete address of the branch you had visited as per below URL http://bit.ly/2Ak9jlW

                                        -Anay
                                        HDFC Bank Customer Assistance
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit