HDFC Bank Complaints & Reviews

I applied Personal loan for Rs. 4, 00, 000 to pre-closer the existing load and get new one with processing fee 1.0%. I asked HDFC Loan not to include insurance and they agreed. But still insurance Rs.4707 is deducted. The deduction should be only 1.0% processing fee i.e is Rs. 3000 (on total amount after deduciton) and the amount I should receive is Rs. 295400. But I received RS.291043. Please deposit the remaining extra deducted amount to my account.
This is disappointing even after mentioning not to include insurance and HDFC employees agreed for no insurance. Also I was informed about the processing fee as 1% but levied 1.25% in actual.

Dear Sir,

I am a Client of your bank since Sep 2016, I hold HDFC bank credit card # [protected]

I wish to bring to your notice how unprofessional arrogant and rude people you have recruited under prefix of customer service.

I have made an electronic purchase of 14, 900 last month and contacting your phone banking cell to convert this amount into EMI since 4th Nov.
I have been informed that EMI facility is not available for me on my card, however I have availed this facility in the past without any hassle.

Few months back I was getting sms notification from your marketing team to convert my smaller amount of 3800 into EMI, which I ignored as I had payed whole amount before due date.
So why you are not letting me use EMI facility this time for bill of larger amount?

3 times I have phoned banking cell and every time I requested CSE to put my request before controlling authority.

And today I had a terrible experience dealing with one of your CSE (named – Ashish), I requested him to check if my past request has been addressed and EMI facility is available now.

Which that guy has turned down very rudely, and offered me to go for Loan instead,
Which will cost more to me compared to EMI with onetime fee of 590 and interest. His tone and language was unprofessional he didn’t; listen to my query moreover he was not listening to me and was emphasizing more on what he want to offer and at the end when I was conveying my concerns your PHONE BAKING OFFICER HAS BANGED DOWN THE PHONE, WITHOUT LISTENING TO ME.

How will you justify such unprofessional behavior by your staff?
Why you push on things which you want to sell and why can’t focus on Customer’s need???
I am ready to pay whatever interest levied on me for converting my bill into EMI, why I’ve been asked to go for another loan?

And adding salt to injuries I have been charged 568 rs as Finance charge in Nov Month billing cycle, when asked your CSE to justify on what account finance charges have been charged, to which he explained me one process. if I calculate interest through his theory then finance charge for month would pileup up to 90%, which is outrageous unacceptable and unethical in financial terms.

I am pissed by following up with your phone banking cell since 4th of this month.

As a last hope requesting you to address my below mentioned 2 queries and move it to state of closure.

1) Covert my last month purchase into EMI
2) Wave o[censored]nethical finance charge of 568 rs.

Regards
Sandeep Kamble
([protected] / [protected])

I am a using hdfc bank credit card. Bank has auto debited rs 2499 from my credit card. I receive service verification call from hdfc bank. I have not interested in this membership. I told bank person for this but he told it is only for activation of my card. He told that after submitting the letter in hdfc bank then bill will be shown in my account. But ammount was auto debited from my credit card.

Please cancel the membership & refund my ammount rs 2499 to my credit card.

Regards,
Vijay kant pandey

Hi,

I had submitted the application online for hdfc fasttag on 06th November 2017.

My application reference number is : HFR009714
All the documents were uploaded online along with signed application.
Also, i had paid amount of rs300 online.

Since then i haven't been able to check the status of my application. Customer care number given by hdfc [[protected]]is really bad and nobody replies on that.

Also post submittal of application, neither i received any notification when i will be getting the fasttag or anything else needs to be done on my end.

I am regular customer of hdfc from last decade but such response was not expected from HDFC.

Seeking faster response!

Regards
Munish
[protected]

It is so sad to write such a mail to let you know that i have been cheated by the words of your team.
In my account while login to net banking i had a personal loan 10 minutes approval.
since i had an urgency of money i clicked the option and filled the details .
it went for verification and did not get approved.
the next day a lady called me stating calling from HDFC bank and asked have you tried for personal loan.
she told me she can enable 10 second loan offer if i take a wallet protection plan of HDFC and this 10 second loan needs no approval. I said let me think.
she called me again and said another team will call you if you are interested.
Another guy called me in seconds and asked sir are you interested for wallet protection plan it has so and so.
i told no and hag up.
Again that lady called me sir the offer can be enabled i[censored] take the plan. if you are ok the team will call you again.
this time i said yes.
the guy called me again and i said yes.
and an amount of 1899 has been debited from my account(30/10/17) .
till date (23/11/17) the offer has not been enabled in my account.
for this cheating i need my money back.

Respected sir,
I bought hdfc classic assured plus policy. The policy terms and conditions are not matching as discussed with telephonic conversation and i am not sutisfied. They are doing fraud with me and not close the policy. As per policy terms customer can return policy within 15 days but they spending the time and not take any action and coordination with me.
I request humbly to return this policy and refund my policy amount.
Policy no[protected]
Policy name - hdfc classic assured plus.
Your faithfully
Shashi bhushan mishra

I want to change my mobile number this old [protected] now i need in this number [protected] pls change my mobile number [protected]. My credit card number is [protected]. Ganesha S K date of birth 20/07/1973

Hi,
i submitted closer form on 7th OCT, account no [protected] following name Amit kumar gupta branch Anwar shah lane Kolkata .
they targeted 7 day timeline for account closer, today is 23rd NOV, and still i am getting message like "you have charged 600 for not maintaining minimum balance ". this is really sounds bad.
please do in my favor

Snap is attached of acknowledgement slip....

Dear Sir/Madam,

I am forced to lodge this complaint as I have seen deductions from my account since 2014 due to ecs transfer. I had three SIP's wth HDFC mutual fund, aditya Birla and icici prudential. It happened couple of times that I had not maintained sufficient balance for my SIP. But owing to that HDFC is deducting charges from my account without any notice. Below are the deductions during the period[protected]. I realised when my salary/savings account showed negative balance. For 2 months I was not able to pay and the bank deducted almost 3068/- in one go. Below are the details:

1. On 04/04/15 - ECS DR RETURN CHARGES 280315 – INR 393.26
2. On 16/09/16 - ECS DR RETURN CHARGES 120916 - INR 402.50
3. On 20/10/16 - ECS DR RETURN CHARGES 131016 - INR 402.50
4. On 17/11/17 - ECS DEBIT RETURN CHARGES[protected] INR 885.00
5. On 17/11/17 - ECS DEBIT RETURN CHARGES[protected] INR 885.00
6. On 17/11/17 - ECS DEBIT RETURN CHARGES[protected] INR 236.99
7. On 22/11/17 - ECS DEBIT RETURN CHARGES - INR 1061.01

Please help me get my money INR 4266.26 back. There had been more deductions may be in the year 2014 but I was able to find these.
Please HDFC, so much has been deducted from my account unethically and I need my money back into my account.

Waiting for your quick response.

Thanks and Regards,
Keshav Kundu

In month of july an hdfc employee from c-3 branch janakpuri insist me for applying credit card regalia first as i told him i don't need any credit card he told me that there is an offer this credit card has no charges at all either i use or not there will be no extra charges. I applied for the credit card in the branch, few days before i got message from hdfc bank that i got charged rs 1180 /-. I didn't use the card, when i enquire from bank then other staff told me that he gave me false promise there are some charges card. I request you to please take action as this is the second time an hdfc employee has cheated me. I am not a working women i can't pay money for some false reasons.

I opened my hdfc salary account in hdfc ramanujan it city chennai branch. While opening my salary account they automatically created my demat account saying that its compulsary and only one time charge is there (1000 deducted at starting).
885 amount was deducted from my savings account on 10th nov 2017 as charge for my demat account. But at the time of opening of account hdfc person told that this account is lifetime free for it employee and no charge will be there in future. Now they are saying that its a amc. They gave me the wrong information that its lifetime free for it employee. Now when i am going branch for this they saying money cant be refunded, they told to close the account. I have also taken personal loan.
I also didnt use demat account.
So i was given the wrong information at the begining, please refund my amount.

Hi,
In my account, ₹177 is debited towards 3rd party cash txn inc gst in account no. [protected]. My reference number is mir[protected] it is debited on 22 nov 2017. I request you to give me the reason why it is deducted towards my account. I appreciate if you resolve my problem quickly please reply me on this e-mail nikhilbh.[protected]@gmail.com.
Thank you.

Hello,
I am credit card holder from hdfc bank, r/o allahabad. I am working with an it company in delhi. However, due to stable financial condition, i decided to afford a credit card from hdfc bank in 2016. The limit offered me was 50k, i used the card and pays the emi's continuously until feb 2017. Almost a year, unfortunately, i lost my job, due to the recession and was unemployed for 4 months which really hamper my financial condition i was broken down at that time.
Due to this, i was not able to pay my emi's which result in the outstanding amount of more than 48k including interest and late fee charges, in the month of august 2017 i got a new job and i tried to recover my financial stability.
I know i took the debt from the bank and i have to pay this amount. But what if the bank hand over my details to the third party and they are now threatening me and harassing my parents.
What is this, which law and rule ask the bank to threaten the family members, what kind of practice it is? My parents are old age, suffering from a heart problem, unfortunately, if something goes wrong who will be responsible.

I had a word with ravi asthana, third party collection agent from allahabad, he tried to bullying me over the phone, shouting and yelling like an animal and forcing me to pay the money in one shot. I still ask him to give me the relief and i can pay outstanding in emi's (Already in bank rule).

I request t hdfc bank please stop practicing this nasty activity. I am very straightforward. If something goes wrong with my parents i will sue your happiness, i can directly go to supreme court or higher police officer, rank ips, sp, commissioner as well.

I am reachable at +91-[protected], please if someone wants to help me, feel free to reach me out.

Ello sir,, every time i am not getting emails details about my account number since march to august 2017,, no any transaction amount credited to my account,, but they hold all my profits still now,, in f&o market and fut options market derivatives account please verify it throughout my account number[protected],,, thanks lots,, why you are holding all the amount with out any information and without my knowledge,, each an every time customer care people giving different answers and different information every calls, since past 8 months without my knowledge they hold all my profits still no answer from them, very very worst service, i am not satisfied but i do know how to recover my amount, last week your customers care team told they send full amount check to hdfc securities branch office but still not received,, what's going on there,, send me soon,,,

I got call from mumbai the executive told he is calling from hdfc life insurance he gave me details of plan the details was very clear and attractive today i got call from b. K. Deshmukh employee id 2254.
Fake call for 10lac without rate of interest. For 10yr. U want to take 1 lac insured policy. And after 30 days 10 lacs deposit in ur account. Please take an action for this employee. Mobile number is [protected]..
[protected]..

I went to hdfc bank and paid my emi as my salary comes late, but the very next day they deducted again from my account. And this is the second time happening. It has happened with me earlier also. And i haven’t got any refund yet. I tried calling those hdfc bank people who called me to deposit emi, but they are rejecting my calls now when i’m in need of help. Any help?

I have opted for fast tag rfid via hdfc bank on september 23 and after uploading the necessary documents on nov 11, still now i have not got any acknowledgement or reference number from hdfc team.
I have also paid 300 towards the e-sahaj account stated by hdfc in the mail.
I have also called for complaint number, still either they didn't respond or answered for my query via sms or whatsapp.
I have also sent three reminder mail in two weeks but still there is no reply from them.
I am not sure if this is a scam and hdfc is involved in it.
Please update me for any possible reason, why this has not been processed or please remit back the amount in my amount so that i can opt for some other bankers.

1st email sent with all the docs and transaction amount on nov 11
2nd email asking for reminder sent on nov 19
3rd email asking for 2nd reminder sent on nov20
4th email asking for 3rd reminder sent on nov 22

Please verify and revert back.
Thanks

Hello sir
Please send me a copy of the "no objection certificate" for the settlement that was done on my hdfc bank credit card# [protected],
The original "no objection certificate" has been lost!. Kindly send me a copy of it. My details are mentioned below.

Name: noel karmakar
Credit card number : [protected]
Pan # ajrpk7814j

Thanking you
Noel karmakar
Mobile no [protected]
Email id:- noel. [protected]@gmail.com
My present add:
C-52 gali no6
West vinod nagar ndelhi 110092

Hi, this is tanuja dhale. I am holding hdfc credit card ending with 4417. I have been charged 1299/- for one assist membership without my opinion on 17 november 2017. I dont need that one assist membership qt all. I have called one assist and spoke to one of your oneassist executive (Via phone call) told me that i will get the refund of rs.499 out of rs.1299. And really this is unfair and availing oneassist membership is clearly on my own opinion.
First of all deducting my rs.1299 is purely illegal even i have not made any request. I din't respond to your message/call/mail please don't deduct any amount from my credit card. They are not doing it in a professional way and hdfc bank is encouraging these activities is the worst part.

Dear sir,

Last year i have deactivated my credit card and auto pay from my credit card and now i have received message from hdfc bank amount has been deducted from the credit card amount of rs 232 something. I really dont know if i deactived my credit card why i have received such kind of these messages. Please look into it and will not pay any single penny to hdfc bank