HDFC Bank Complaints & Reviews

Hi,
I am a customer of hdfc bank since 2013 and using credit card ending 6319.in feb 17 i have make some shopping at my sister marriage occasion but in apr bank imposed extra charges. When contact to care person, they said me to make only minimum amount and wait for reversal to make total outstanding amount payments. I wait whole month but not received any confirmation and when i contact to care again they tell me same proceedure. I hv follow the same but same problem. As on today my total charges levy of rs. 20000 on total shoping of only rs. 65000.in bank nobody ready to listion and resolve the issue.

Thus due to false and miscommunication from bank, i am suffering a lots.

If anybody can help me, please help. My contact no. At below.

Regards,
[protected]

I applied online for fastag through hdfc fastag program. I made payment of 300 inr (200 for security amount & 100 as the top up amount). The reference number of the application is hfr008903. I had received e email with the reference number. Since then i have been enquiring on the toll free number to know the status of my application. Each time i was directed to call some other number. Hdfctill today i was given 5 phone numbers and two mail...

Hi, my name is amir nehal. I was using a credit card of hdfc bank having card no ending with 5695. I dont know exactly, however roughly i can say i used that card for approx 1- 1.5 years without any issue. I was paying all my bills on time etc. After that due to some circumstances i used my card for approx rs approx 18000 and was not able to deposit the credit card bills for 2-3 months. Months passed but i was not in a situation that i could pay my credit card bills yet however when ever the customer service from hdfc called me about the payments, i inform them that am not in a very good financial situation to pay the bill in one shot so please convert this amount into emi so that i can pay it. But they rejected every time.in 2017 my financial situation become good and i paid the total amount of rs 33, 119 excluding gst and overdue fine and late fine amount. The total payment they said is rs 33, 199 (Principal amount + interest + penalities) excluding gst and overdue fine and late fine so i paid 35022 total in this month. Also they told me that if i just want to settle the matter then i can settle it in lesser amount by paying just around rs 18, 000. I said no i do not want to do any settlement but i want to pay the complete amount as i am very thankful to the hdfc bank that they waited so long for me to pay my bills. Before payment i spoke with customer care department that once i pay the bill will you issue me no due certificate? They said yes then i asked how many days it will take? They said once you pay the total amount then with 2-3 days we will issue your no due certificate.
And the status of my card account will be updated in the cibil database. But now i have been calling to customer care department from last 4-5 days about my no due certificate they are not responding at all they are saying collection department is responsible to issue so call the collection department then i called to collectionn department i asked to check my status of payment they said yes you paid the total amount after that i asked about my no due certificate they are saying, collection department is not responsible to give no due certificate so call to customer care department
. Its been more than a week now and i have not got any reply or any call regarding my no due certificate from hdfc bank. Not even they have updated my cibil. I think this is a very bad customer service from hdfc bank toward their reliable customers. So i want that hdfc bank should take care of this issue and issue me a no due certificate and also update my cibil rating as soon as possible.

Thank you,
Name :amir nehal
Credit card number : [protected]
Current address : 6th cross 'b', house no-4, k. H. B main road, kaverinagar, near durga shree hotel, r. T. Nagar post, bangalore
State-karnataka
Pin code-560032
Contact no-[protected], [protected]

Hi

I shiva goud chinchalpeta cc would like to bring to your notice that my card had been blocked and i have requested to unblock the same. I had issues in making the payment to the card had to visit my branch to make payment initially they have also faced problem in accepting the payment i called your executive and got the information card number mentioned is wrong and i had received alterante account number [protected] to accept the payment where i have decided not to use the card because of the issue now i am asked to make annual membership payment for the card for not making transaction. Why do i use the card when i am having problems in making the payments. And for your kind information i was never informed about this annual membership

Cc account number [protected]
Shiva goud
[protected]

Img_7310. Jpg

Alternate number [protected]

Thanks,

Hi,

On 20th and 21st two transactions are appearing on my statement 3rd party cash txn inc gst 151117-mir[protected] and 3rd party cash txn inc gst 161117-mir[protected]. For which i have been charged 177.00 inr for each of those.
I've just noticed this one and am not sure how many times in the pas this have been happened.
Kindly request you to look into the issue asap.

Thanks
Ateeq

Hi, my name is amir nehal. I was using a credit card of hdfc bank having card no ending with 5695. I dont know exactly, however roughly i can say i used that card for approx 1- 1.5 years without any issue. I was paying all my bills on time etc. After that due to some circumstances i used my card for approx rs approx 18000 and was not able to deposit the credit card bills for 2-3 months. Months passed but i was not in a situation that i could pay my credit card bills yet however when ever the customer service from hdfc called me about the payments, i inform them that am not in a very good financial situation to pay the bill in one shot so please convert this amount into emi so that i can pay it. But they rejected every time.in 2017 my financial situation become good and i paid the total amount of rs 33, 119 excluding gst and overdue fine and late fine amount. The total payment they said is rs 33, 199 (Principal amount + interest + penalities) excluding gst and overdue fine and late fine so i paid 35022 total in this month. Also they told me that if i just want to settle the matter then i can settle it in lesser amount by paying just around rs 18, 000. I said no i do not want to do any settlement but i want to pay the complete amount as i am very thankful to the hdfc bank that they waited so long for me to pay my bills. Before payment i spoke with customer care department that once i pay the bill will you issue me no due certificate? They said yes then i asked how many days it will take? They said once you pay the total amount then with 2-3 days we will issue your no due certificate.
And the status of my card account will be updated in the cibil database. But now i have been calling to customer care department from last 4-5 days about my no due certificate they are not responding at all they are saying collection department is responsible to issue so call the collection department then i called to collectionn department i asked to check my status of payment they said yes you paid the total amount after that i asked about my no due certificate they are saying, collection department is not responsible to give no due certificate so call to customer care department
. Its been more than a week now and i have not got any reply or any call regarding my no due certificate from hdfc bank. Not even they have updated my cibil. I think this is a very bad customer service from hdfc bank toward their reliable customers. So i want that hdfc bank should take care of this issue and issue me a no due certificate and also update my cibil rating as soon as possible.

Thank you,
Name :amir nehal
Credit card number : [protected]
Current address : 6th cross 'b', house no-4, k. H. B main road, kaverinagar, near durga shree hotel, r. T. Nagar post, bangalore
State-karnataka
Pin code-560032
Contact no-[protected], [protected]

Cancellation of one assist membership
I am a hdfc bank credit card holder. The bank has auto debited rs. 2499/- from my credit card number ending with 8548. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.2499/-

Oneassist relationship number : 3088366
Name :- sunaina singhal
Mobile no. :- [protected]
Credit card number ending :- 8548

I used your bank credit card in.2014.At that time I closed and settlement my card account.kindly close my account.As soon as possible.Still in my cibil report it mentioned highly impact and default.my details is CARD NO:[protected]
PAYMENT DATE:12/11/2014
NOC NO:S1477913
Thanking you

I tried to call hdfc tool free number, and customer they are three option, but that option is invalid, and called many times, no response
My complaint is i would like to why they have deducted 177 rupees, in my statement its showing third party transaction, if i deposit some amount to my account form hdfc to hdfc why should i pay 177 extra,, i want to know when they deduct extra amount, it si applicable for all transaction (Online transaction, money with draw form atm, deposit to another account

Sreenivas sudheer
[protected]

Hdfc has deducted around 25, 000 on 18th nov 2017 for no reason and when i raised a complaint they said it would take 15 working days to get it back.
15 working days?! Really,??!
My balance is negative in my account. How am i supposed to pay my bills, and all that because of their bad technical issue.
This is totally frustrating. I need my money back in two days maximum, cannot wait more

Can you please explain me why this money dedication from my account ?

AMB CHRG INCL GST FOR OCT2017-MIR[protected]

AMB CHRG INCL GST FOR SEP2017-MIR[protected]

AMB CHRG INCL GST FOR SEP2017-MIR[protected]

AMB CHRG INCL GST FOR AUG2017-MIR[protected]

I have a trading account with hdfc securities which was recently opened by me. I received a call from their office asking about activating of sms alert charges and that a representative will visit me shortly to explain the details & charges for the service. I waited for someone to come & explain the details, however, no one came. On the next day, i noticed that a charge of rs 2075.32/- had been debited from my bank account towards sms charges by hdfc securities.

I have not approved this transaction, nor did anyone explain it to me. I have called & informed hdfc to withdraw this service and to reimburse the amount. I have also written to hdfc securities on this, but have not received any response till date. I would like these charges to be reversed, since i have not approved this.

Kindly do the needful

Cancellation of one assist membership
I am a hdfc bank credit card holder. The bank has auto debited rs. 1399/- from my credit card number ending with 0724 without inform/permission on date:18/11/2017. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs. 1399/-.

Oneassist relationship number :?
Name :- sagar narkhede
Mobile no. :- [protected]
Credit card number ending :- 0724
Costomer id : 61105297

Cancellation of one assist membership
I am a hdfc bank credit card holder. The bank has auto debited rs. 1399/- from my credit card number ending with 0958 without my concern today on date: 21/11/2017. I got a call today morning. I told them, i am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1399/-

Oneassist relationship number : 3123297
Name :- praveen naidu pamoti
Mobile no. :- [protected]
Credit card number ending :- 0958

I have applied for bharath cashback credit card, however on call confirmation call an executive named priya insisted on getting platinum times card and behaved to rudely. I refused and contacted the customer care.
There is no response from them till now and i've got a message stating the card will reach me in 3 days. No response from customer care.

I have been charged for priority pass for my credit card for domestic entry of rs 3580.20 & 1790.10 dated 11.10.2017, i was not aware of the charges in domestic entry as i had not received any intimation through mail and nor have received any mail till date. Only after receiving the bill i got to know about the charges for domestic use,, we have been using only hdfc credit cards for all our family members and we are your preferred customer since years. Kindly reverse the charges, as we were not informed about the changes for domestic airports.

Why i have been charged again and again for no transaction? I haven’t done any transaction internationally but still hdfc bank charge me every time saying international transaction charges. Amount of rs 365.30 is deducted on my account

. Dc intl pos txn markup+st[protected]

Every time i have to escalate the issue, i am not in india not using my card also. Request to resolve the issue permanently.

Hiii,

I am a hdfc bank credit card holder. The bank has auto debited rs. 561+449. From my credit card number ending with 8451 without my concern. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1010 /-

Oneassist relationship number : 2591484
Name :- mayank kumar sharma
Mobile no. :- [protected]
Credit card number ending :- 8451

Thanks for your response, but can u please clarify about my statement, that i have to pay that money or not and if yes then why? & how can i pay without having full credit card detail?
Please also mention what are the attached copy required by bank to close my card and account.
Because i have lost my previous card ending with 0479
So i cannot send diagonally cut card to u, as required by bank

Thanks

They are calling me everyday since 4 months now. I told them to put my number into dnd and still they are not putting it. Everyday the person tells me he'll put it in dnd and not call me back. But still no luck.
I have told them in soft tone, harsh tone but no use. I don't know why can't they just do it. I am getting harassed everyday. This is not harassment then i don't know what is?
I am hopeful that my complaint will get addressed asap.