HDFC Bank Complaints & Reviews

I received an sms notification on sep 20 stating, "dear customer, mandate reference no. _to birla sunlife insurance company pvt ltd with value rs. 87000 and frequency adho is received today (20/9/2017) for processing.in case of any issue, please get in touch with your branch.

I do not remember giving any such mandate. Checked with my agent of birla sunlife, who checked and confirmed, no such mandate gone from their side.

Help me to resolve, so as to save this amount.

I am atul kumar misra, employed with high commission of india, singapore. I have a nri account numbered [protected], in hdfc bank at community centre, janakpuri b block, new delhi. Due to non submission of re-kyc form my account was blocked. I updated the re-kyc form online plus sent the self attested scanned copy of the requisite documents through mail at [protected]@hdfcbank.com, but the bank neither updating the status of my account nor asking for any other documents and the account is still blocked.
I am facing a lot of problem in sending the money to my parents. It is requested to please look into the matter and resolve the same.

My account charged with big amount of rs 1239 (Amb chrg incl gst for oct2017-mir[protected] mir[protected] -amount rs 708.00 and amb chrg incl gst for sep2017-mir[protected] mir[protected] rs 531.00)
I dont understand where this gst is coming from.

1239 amount deducted without any reason. Revert this amount asap. Else i shall close this account

To,
The payzapp support team

I have rs 500 in my payzapp visa card through which i have been trying to do a mobile recharge since the past two days but all attempts have failed with the message "authentication failed". Same is the problem even if i try to transfer money to "paytm" and "free charge". I have tried nearly 40 times and yet getting the same reply authentication failed.
Called your customer care to inquire about it and as per them i reinstalled payzapp but still all efforts are in vain.
Kindly resolve the matter or else refund my money back in my hdfc credit card.

Attaching screen shots for your reference

Chintan parekh
+[protected]

Never expect from you guys hdfc i always take hdfc as a good bank but now think i was wrong. I’m not understanding what is this amb chrg incl gst for oct2017-mir[protected]. If you people want to do such things let me inform once. I don’t know from how long you guys are detecting my money. I’m not gonna use this account anymore andservices from hdfc bank ltd.

I have current account with hdfc bank paschim vihar branch delhi with customer id 52999646. I got message at 8 pm on 16 nov 2017 that ur account has been blocked as u have not submitted re-kyc. I had not received any reminder earlier. I immediately submitted all documents to branch manager at hdfc0000327 branch on 17 morning itself and they assured that account will be unblocked by evening. But till now account is showing blocked. It’s my current account and i had lot of transactions lined up and the sudden blocking is affecting my business. Also my emi are getting bounced which is affecting my credit score.

This is utmost high handed behaviour by hdfc bank to its loyal customers. I have pledged never to advice anyone to open account with hdfc again

Banks are lifeline for any business and account should have been unblocked immediately on submission of docs to branch

Ca rohit gupta
[protected]

Hdfc credit card — cancellation of one assist membership

Cancellation of one assist membership
I am a hdfc bank credit card holder. The bank has auto debited rs. 1299/- from my credit card number ending with 4916 without my concern on date:30/10/2017. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1299/-

Oneassist relationship number : 3005056
Name :- korlapu santosh
Mobile no. :- [protected]
Credit card number ending :- 4916

Dear sir i have an salary account in hdfc bank last year in 2016. But now it is automatically converted into saving account because of non transfer of salary and now my account is a savings account and i want to continue that hdfc savings account. But due to non maintained of sufficient balance it is showing as negative balance is - 1030. What can i do to maintain the savings account?

I had made 2 transactions at Indusland bank atm at sagarpur near gandhi market for Rs 1800/- and Rs 1500/- respectively but each time 'Last transaction Cancelled' message appears with no money dispensed but the amount had been debited from my account.

Please credit the debited amount in my account.

My salary account was been open by my previous company and after a month only my 1st month salary was credited through cheque and then i lefted that organization i was been job less for next 3 months so didn't able to maintain and the charges kept on increasing as it was informed that it's been 0 bal account by sales person while applying. Now after a year hdfc has given a credit card and when i logged in mobile application i was shocked by looking charges. I tried to call contact center at first call a girl said that we can reverse the charges you pls call afterwards as now some technical issue is there afterwards again i called by 10 so the other executive said u have to visit branch and forwarded the branch details now after visiting branch last month came to knw that this can't be reverse.

I just wanted to request you to waive of my charges as i was in misconception that my company had opened my salary account so they will forward my account closure pocedure.

Account no.[protected]
Branch code.2503
Name. Dhirendra poddar
Customer id.69432450

I hope you will understand my condition and try to waive all my charges and reverse help me in account closure.

Hi, i am the existing customer for hdfc bank as a part of personal loan. From last 13 months i am paying emi on time, but this month due to some financial problem i was not able to repay on time and i requested executive also for some time extent but they were harrassed like anything tarchered alot and i am getting frustrated and they are keep on calling from different numbers even though i have intimated them i will pay on monday.
I...

I am a hdfc bank credit card holder. The bank has auto debited rs. 1299/- from my credit card number ending with 8634 without my concern on date:18/11/2017. Neither oneassist took my concen before activation. Frustrating is, my card is still in transit and i got sms about debiting. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1299/-

Oneassist relationship number : 3108419
Name :- sunil kumar yadav

I want to bring to ur notice the wrong attitude and unprofessional way of talking on call made from jaipur office. I got a cal from employee name poonam. She was calliing from[protected] and was threatening me to deposit my instalment and using unfair words. I disconnected the call but she called back from[protected] and stated using unprofessional language which is not acceptable from such reputed banks.
She was continuously threatening me and her way of talking was totally intolerable.
Pls take a necessary action

Hi,

I am dheeraj singh negi... This has to bring to the notice that i have been credit card holder of hdfc bank
My account number [protected]
My contact number [protected]

Somehow, i was unable to pay my last two month credit card bill for the month of sep and oct and these dacoit has put on hold 35000 from my saving account

Initially these dacoit had put on hold the amount for 15000 against my cc bill...
And further when i deposited 20000 more dey too put on hold without my permission

Kindly unhold my account immediately... As i am going through my tough time
Otherwise i will post this to every forum and i will tweet as well and will commit suicide

Regard's
Dheeraj
[protected]

I have used my debit card in more super market for 541.98, they swiped the card it says, charge reversed, but i got charged for that and they used the card again so i got charged twice. The first charge says aditya birla and second charge says more super market both for same charge, i raised dispute to the bank reference number 1440362, i even met with the bank manager regarding this issue, they are answering in a irresponsible way, they cannot do anything about it, can i file a case regarding this issue, how can i get my money back.

[resolved] akosha.com — no cost emi - purchase one plus 5 via amazon

1 review
Pr priancagupta on nov 6, 2017

This is wrt my purchase through amazon via hdfc credit card with no cost emi option.
Amazon.in order #[protected]

I have already discuss with amazon and hdfc customer executive regarding the below mentioned issue.

I purchased one plus 5 @ rs. 32, 999 and paid rs. 100 more for delivery charges for 12 months installment.

I am being overcharged and the breakups are given below:
1st installment = rs.2399.86 x 12 =
Rs. 28798.32
Interest = rs. 358.39 x 12 = rs. 4300.68
Igst =rs. 64.51 x 12 = rs. 774.12
Total = rs. 33873.12

Difference = rs. 33873.12 - rs. 33099
= rs. 774.12

I have been overcharged by rs. 774.12

Hdfc customer executive asked me to get the mail from amazon regarding the payment of rs. 33099 and the mail for the same is being attached in the trailing mail fyip.

Mailfrom hdfc:
— forwarded message —
From: hdfc bank credit cards support
Date: fri, nov 3, 2017 at 3:02 pm
Subject: re:'hbl=[protected]' payment issue against card no. Xxx
To: priyanka gupta

Dear mr. Gupta,

Thank you for writing to us.

This refers to the merchant emi availed for your purchase through amazon.
We wish to clarify that the total interest amount billed towards the loan account will be offered as an upfront discount at the time of effecting payment towards your purchase, thereby enjoying the benefit of "no cost emi".

Therefore, your monthly statement although contains the principle loan amount plus the associated interest, the total associated interest for the full tenure has already been given as a discount at the time of your purchase.

In view of the above, kindly pay the equated monthly installments as featured in your statements, before the due date to avoid any future associated charges.

All the details are displayed at the time of transaction. We request you to check with merchant for further details.

Kindly note the query reference number for this e-mail: [protected]

In line with our focus and commitment to customer service, we trust the issue has been resolved to your satisfaction. If you are not satisfied with the resolution, you may write to us through our website - www.hdfcbank.com/escalation

We are committed to continuously enhance our customer experience by providing more value for our products and services. Towards enriching our customer experience, we provide best in class digital solutions through netbanking / mobile banking and payzapp.

Payzapp puts the power of banking directly in your hands. Shop online, experience hdfc bank smartbuy, send money to any one in your phone book, bill payments, mobile / dth and data card recharge in just one click. Hdfc bank payzapp is currently available for download from google play store, only for hdfc bank customer.

Netbanking / mobile banking offers varied services round - the - clock, just a touch away. You can access the following link http://www.hdfcbank.com/personal/ways-to-bank/bank-online/credit-cards-netbankin...⇄ to know what are the facilities/information is available through netbanking.
Also, give a missed call from your registered mobile number to[protected] and get your credit cards total outstanding amount, available balance and reward point balance."

For any other credit card query/clarification, do visit our hdfc bank webpage at the link www.hdfcbank.com/query for online assistance. We assure you of our best service at all times.

Assuring you of our best service at all times.

Regards,

Narayanan. S
Customer service officer
Hdfc bank ltd.

After sending the mail from amazon, pls see hdfc's reply:
Dear mr. Gupta,

Thank you for writing to us.

This refers to the merchant emi availed for your purchase through amazon.
We wish to clarify that the total interest amount billed towards the loan account will be offered as an upfront discount at the time of effecting payment towards your purchase, thereby enjoying the benefit of"no cost emi".

Therefore, your monthly statement although contains the principle loan amount plus the associated interest, the total associated interest for the full tenure has already been given as a discount at the time of your purchase.

In view of the above, kindly pay the equated monthly installments as featured in your statements, before the due date to avoid any future associated charges.

All the details are displayed at the time of transaction. We request you to check with merchant for further details.

Kindly note the query reference number for this e-mail: [protected]

Pls help why should i pay extra rs.774/- on no cost emi part, hdfc is not looking after the matter.

Again the statement has come and problem is not being solved.

Pls help!

Thanks
Priyanka

I had applied for the fastag from hdfc online on nov 9th.

I am also unable to reach their sales number:[protected], as they are always busy.

I have received the customer id and wallet number but not received the rfid tag.

Their customer care number[protected] as well as emergency call number[protected] both are not working.

My account has already been deducted with the fees and other charges.

It is hard to believe that such a reputed bank having such a lousy service. Their numbers don't work. And they are also not worried about customer care at all and doesnt provide means to communicate.

I applied for hdfc credit card as your executive called my every time saying that "sir you are eligible for credit card just give us your detail"

Every time i gives my adhar number, pan card, and bank statement but nothing happens.

If someone does not achieve your eligibility area then why you people call the number of time. And then reject the application without any reason.

You are such as bing bank but this is not good.

I received sms from bt-hdfcbk about linking my accounts to aadhar or else the operations will be closed.
So, i visited hdfc branch today. I was surprised that they had no updated information on linking aadhar and told the persons present that ignore such messages!!!
I am senior citizen and cannot visit bank at their whims and fancies.
One bank officer told to link pan also with accounts & tdrs.
It seems that there is no system in banking circle on this matter.
There is no standard procedure for above hence panic arises.
The matters are being taken lightly at customer's risk.
Please take positive steps to clarify the scene.
Thanks.

I am
Holding hdfc credit card. Due to financial difficulties i have decided to settle my card. I'm ready to pay the final settlement amount.in spite of my continuous emails to hdfc bank for providing amount of the of the settlement, hdfc denied to settle card and continue charging hefty interest charges. Also the hdfc collection team has been harassing me and my family for monthly minimum payments. Kindly do the needful and please...