[Resolved]  HDFC Bank — Regarding transfer of Rs 3000/- to Paytm debited from account but not received by Paytm

Address:

Thane, Maharashtra, 421201

On 4th of Dec. 2016, Rs. 3000/- tried to transfer via Debit Card option, account shows debited but in 4 hrs it was transferred.
So another attempt of same amount via Net banking done successfully.
Complaint lodged to Paytm and their reply was non receipt of funds go to HDFC and complaint to HDFC.
On 6th of DEc. 2016 onwards I am complaining to Customer care telephonically as well as by Email to HDFC Bank Support via Ref no 1191473 dated 9/12/2016 as per CUS Care guidance REf No HBL=[protected] and also a guidance by Cus Care exec.Debit card Disputes Ref No. HBL=[protected].
On 17th of Feb I received mail stating that Paytm has send them 'Snap shot of payment being Credited to my account on 22/2/2017 of Rs 2095/-'. Which itself is false as my amount transaction failed was Rs. 3000/- and even 2095 has not been credited to my account. Secondly, acceptance of less amount does not arises.
Now I don't know where is my money and when I will get it, as even after over three months a Highly proficient 'Asia's Biggest Bank is unable to resolve my very small issue.