HDFC Bank Complaints & Reviews

Collection Agent Named Mansi called saying she is calling to give important information to a Gym member Named Subhash Das; Informed there is no such person that used to work has already left the organisation; She called all the number and kept calling more that 20 times back to back and used abusive language.We informed we will call the police if she calls again but she started shouting and said yes call; Hence we are in the process of filing a FIR at Mira Road Police station.
The Number she called from was: [protected].

RBI Rules:
(iii) Fair Practices in debt collection

(a) In the matter of recovery of dues, banks / NBFCs may ensure that they, as also their agents, adhere to the extant instructions on Fair Practice Code for lenders (circular DBOD. Leg. No. BC. 104 /09.07.007 / 2002–03 dated May 5, 2003) as also IBA’s Code for Collection of dues and repossession of security. In case banks / NBFCs have their own code for collection of dues it should, at the minimum, incorporate all the terms of IBA's Code.

(b) In particular, in regard to appointment of third party agencies for debt collection, it is essential that such agents refrain from action that could damage the integrity and reputation of the bank / NBFC and that they observe strict customer confidentiality. All letters issued by recovery agents must contain the name and address of a responsible senior officer of the card issuing bank whom the customer can contact at his location.

(c) Banks / NBFCs / their agents should not resort to intimidation or harassment of any kind, either verbal or physical, against any person in their debt collection efforts, including acts intended to humiliate publicly or intrude the privacy of the credit card holders’ family members, referees and friends, making threatening and anonymous calls or making false and misleading representations.

I have left working at MAS GYM In Miraroad have received a call to log a complain regarding this ACT; I was Job less and have asked HDFC back to settle the account but they do not do so; I have made several payments to HDFC bank so far and I don't have any more capabilities to do any further payments.

HDFC back uses all ILLEGAL means to collect that is against the RBI rules and i am very harassed and publicly humiliated by this collection attempt made; I the year 2015 They sent recovery people at my home and harassed my family and neighbours.

They have called minimum 5-6 times a day inspite of telling them not to call. They called even on a Sunday. Have been calling everyday for the past 1 week and the premium is due on March 2. I have pictures to prove how many times they called today. I can also get my mobile statement to show for other days. i have always paid all my premiums on time so there is no reason for so many calls

It is really shame of HDFC bank .My HDFC CAR LOAN ACCOUNT NO :20759215 paid full EMI even though they didn't send my second key .
When i asked them these stupid beggars wanted check bounce charges from me . When ever i have problem with hdfc bank i asked them to send their representative to collect checks from me but no of the person came so i paid EMI online and on time . But after completing all EMIs brain less stupis asking me for 8000 rupess . It is really shame of HDFC . Beggars are better than these people. As long as RBI and Indain government sleeping these stupid will drink people blood.

Some one need to take immediate action HDFC bank

Every day I get at least 1 call from HDFC bank for personal loan. Sometime multiple calls in single day !. I have requested many executives to remove my number from their database but that did not happen. I am sure my number is registered in DND & I don't get calls from any other banks its only HDFC bank who is harassing ppl by calling them in their office time or on weekends as well.

Recently i have applied for diners rewardz intl credit caed. One of your agents told me yes it has been approved and limit of credit card would be 1.50 lacs but yesterday i have received a card it has been only 30, 000 limit. So, kindly increase my limit or replace this card asap so that it can be closed ythis point only. Dont force me to take this further.

Thanks
Arpit gupta
[protected]

PPSNE[protected]
CANA

Policy No: 13436442 Plan: HDFC Young Star Super
Dear DR Bukke Sunil Kumar Naik,
DOB 01_04_1982
nominee dr b Vijayalakshmi

Your premium payment of INR 50000 dated 02/07/2017 for the given Policy was successful. .

I have paid the premium on 7 of February and till now I have not receive my premium receipt and I need to submit it for the income tax deduction today is the last date I want to cancel this policy due to this inconvenience
.

Dear sir and public past 3 months I am asking for the seatalment but the hdfc bank never given and also he putting me the interest loat and also the collection person he came and he behave is not good and also the bank collection person cheated me loat in hdfc still I did not get the statalment and yesterday I spoken with Mr shankar and mr jhon sun he is the hdfc bank collection person but he using the abusing words to customer please take the action ro the hdfc bank and please don't belive hdfc bank

Thanks Regards
Mahadeva B

Hi,

I have the hdfc bank salary account and at feb.22, 2017, i have withdrawn the money from sbi atm in sector-53, noida. There is 2 atm are there. So from first atm try to withdraw the rs.6000/- but in that atm no sufficient balance was there so try with the second one and in the first try got it the rs.6000/- but got the mobile message i. E 2 times withdraw the rs.6000/- (Rs.12000/-) whenever i got only rs.6000/-.
br...

Dear sir/mam,
I apply for a credit card in HDFC BANK. My application from No is cc29853792 & application No. is [protected].
They completed all process regarding credit card telephonic & physically both.
I also submit my all documents those they need for processing my application. I don't take any loan from any bank & Don't use any bank credit card. I also submit my bank statement of last 6th month. But at last they show my credit card are disapproved & reason is my Financial stability. my annual income 359520 RS. its happened second time first time they don't tell me any decline reason of my credit card application so now i am totally disappointed from banking status.
please do needful as per possible.

My HDFC life Policy No.is 12664559 and Plan is Unit Linked Endowment Plus II.I have paid premium through ATM at your Bhubaneswar (Odisha) head office on 20/02/2017. As it is paid through ATM (denied to receive cash) the officer told me you will receive the paid receipt through your mail within 24 hrs. But as on date I have not yet received to my payment receipt. pls confirm my payment
status & contact. my phone no [protected] and email: [protected]@yahoo.com
thanks.
Ms.Ruma Mahapatra

Dear,
I got a letter regarding my new credit card (Regalia First). As per below mail i request you that i am not interested in any credit card. Because the annual fees is an additional burden on my pocket and i am not a traveller for to use the facilities given with this card like (Airport Lounges and Dinings).
If you any any plan without any extra fee please suggest.
Looking forward for your reply.

Lakhwinder Singh
[protected]

I'm KARTHIKEYAN.C
Credit card number: [protected].
Customer Complaint No.
[protected]
I have purchased a Tablet from Infoplus on November for 6650/- using my credit card. Later I converted into EMI.
But due to some technical problem I returned the product and I got refunded. I have called customer care on November and requested for cancellation for EMI.
On December again I called Customer care and got confirmed that my EMI's is cancelled.
But it is not cancelled
From past three months EMI was deducted from my account without my knowledge.
Your customer care guys are so irresponsible. They are very much interested only in forcing callers to take loan rather than doing what is requested.
Now I'm requesting you to cancel my EMI's and refund my three months amount with the interest I paid.
As this your negligence and I cannot bear the interest for nothing.
Please do this ASAP.
Regards,
KARTHIKEYAN.C

HI,

I m unalbe to add money to Paytm wallet using my credit card. I'm getting the error "We regret to inform you that the service of adding money to your Paytm wallet is currently not available on your card. You may still continue to transact on Paytm with the same card for other services such as recharge, bill payments, travel & movie bookings and shopping."

Today I was trying to add money to my paytm wallet using my snapdeal hdfc credit card but transaction got failed showing that "We regret to inform you that the service of adding money to your Paytm wallet is currently not available on your card. You may still continue to transact on Paytm with the same card for other services such as recharge, bill payments, travel & movie bookings and shopping."...

Last week I received a call from cell number [protected] by Mr Aditya Sharma, confirmation department about a hdfc classic assure plus plan, policy number 10085328 dated 23/03 /2010. I was asked to contact Mr Rajeev Saxena on cell phone number [protected] about the said lapsed policy, which I had never taken. Fortunately I was busy and outstation and I received calls from Mr Sharma today asking me to call Mr Saxena, from the head office, which I have not done.
I do not know how they had all my details like address, date of birth etc.
I was fortunate to have seen these complaints.
Please take necessary action. On linkedin Mr Saxena is shown to be working with hdfc insurance.
Vivek Kirpekar

There is a balance amount of 2, 500 to be paid for the CC, the customer care manager says that she will slipper me and slap me. what kind of manager do you have. who speaks to the customers in such a manner. I need a proper response or else I will not pay the amount. - hdfc richmond circle branch, laghbag road, SL chamber building - I have all the call recordings. They were really polite when they had to give me my card, then they get some slum girl and her raged manager to shout on the customer. (I need to know if this is the way these HDFC guys talk to us.

As per my latest report from CIBIL, I am getting below Loan account under my name, However I have never availed or applied any Home loan with HDFC.
Could you please advise which this is coming.

HDFC Member Name
Housing Loan Account Type
[protected] Account Number
INDIVIDUAL Ownership
ACCOUNT DETAILS

Credit Limit
-
Rate of Interest
-
Sanctioned Amount
15, 21, 000
Repayment Tenure
240
Current Balance
0
EMI Amount
15, 186
Cash Limit
-
Payment Frequency
MONTHLY
Amount Overdue
-
Actual Payment Amount

Hi,
Hdfc running strategy like they are advertising policies with extra benefits by their registered agents.
One of the agent is:
S. B. Insurance brokers pvt. Ltd., address : d 2 sector 3 noida noida uttar pradesh,
Code : 00634272, license no : 230
These guys explain the policy with extra benefits.
• 40% cashback,
• mediclaim of 3 lack for 15 years.
• amount can be withdrawn in 6th year after investing a fixed amount for 5 years.
I have purchased a hdfc life sanchay plan from these creepy people and got nothing as benefit.,
When i contacted hdfc for the same, and explained the issue, they denied to provide any help regarding this. This is the reply i have received.
*
This is with reference to your concern raised towards the aforesaid policy.

We have done a detailed investigation of the facts presented by you and wish to share the following:
• we would like to inform you that the policy was issued post the documents and consent received from the policy holder to issue the policy.
• as we have not received your cancellation request within the free-look period, we wish to inform you that we are unable to process a refund of premiums paid towards this policy. The provision is also mentioned under ‘option to return/withdraw’/’cancellation in the free look period’ section of your policy document.
Based on the above facts and findings, we are unable to treat this as missale.

I have received call from[protected] from noida and they claimed that they are calling me from mayur vihar hdfc bank.
Two people contacted me to take me in confidence, there name is not real:
1. Harshita : [protected]
2. Arun aggarwal.: [protected]
But, on my insurance documents, name mentioned is sonia nagpal from s. B. Insurance brokers pvt. Ltd.

Guys never take any service from outsiders banks as they are just running lot of scam to steal money from innocent people. Govt. Is involved with these market stack holders and cannot help in any way. They are taking the advantage of technology and rolling people with false commitments.

I was charged wrongly by the bank for merchant - Spencer's. I was charged twice for failed transaction for 1472.50 each. Total money deducted wrongly was Rs 2945 but after putting up dispute form 1193746, only amount of one transaction 1472.50 was refunded. Still Rs 1472.50 is pending for refund by the bank. This thing happened in December, 2016 and after that I have followed up and escalated so many times but everytime they tell me to wait for some days. Its been more than two months now following the bank.
Escalation References:
BANE[protected]
BANS[protected]
Please refund my money back asap.

Hello Sir

My Details are:

Name: Kalpesh Valera
Credit Card Number:[protected]
Add: B-47, Tapobhoomi Soc-2, Opp:Vishal Nagar, Isanpur, Ahmedabad
Pin : 380013
DOB: 02/02/1985

I am owning a credit card with above number and I am using HDFC bank Credit Card Service for more than 5 Years. I am a Regular on payment of the Credit card bill. But the last statement of 20094, there were some issues in the payment on time as I was on Out of state and I dont have internet connectivity. So I could not be able to pay the charges on time, as I am being a regular payment the late fees of 700 and Othere intereset charges and other charges total 1428 has been applied to me.

I would request from my regular payment and good history I would request you to reverse this late charges and I will rest assure that the payment would be regular from now onwards.

You can call me on [protected] if you needed more information.

Regadrs