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HDFC Bank Complaints & Reviews

2.9
Updated: Dec 16, 2025
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HDFC Bank reviews & complaints page 1251

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S
sreedath
Feb 17, 2017
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Address: 46275
Website: www.albuhaira.com

I have been using HDFC securities for a while now. The application never reached to its competitors level. This is one of the worst applications ever. The stocks which got split was never been added to my portfolio. Nevertheless, recently the application is not even showing my Demat balance.
I am not much educated, so I am trying to get somebodies help from HDFC.
I am working in Abudhabi and today is(Friday) is our holiday.
From morning I was trying to reach somebody in HDFC, After so many attempts I got one Ritu and another two-three call center persons which I don't remember.
They promised somebody will call me for demonstration, Still, nobody called me.
now I tried HDFC online chatting one Sumesh appeared and his response was also very hurting.
Sir, can you kindly set the previous version of online trading for me, please.
I would not be able to attend anybody's phone in the daytime because I will be in work.
kindly resolve my issue,

I am highly disappointed with this new changes in online HDFC trading.
Sreedath
HDFC Securities customer support has been notified about the posted complaint.
My record shows 47 shares less of Sunpharma bought yesterday I have bought 100 shares of this stock yesterday only 53 shares is being shown so there is deficit of 47 shares which has not been credited to my holding .
Jemy's reply, Mar 1, 2017
Hey you can contact HDFC customer support unit for your concerns on 39019400 with your prefix area code or write to them on [email protected].
Hi sreedath,

I hold a trading account with hdfc and found that they have recently come up with a new website interface.
It is also updated on the android and I-phone app...i know it looks a bit confusing. I did write to them few days back and received clarifications and now i m clear with no doubts.

I suggest you to write to them on [protected]@hdfcsec.com expressing the difficulties and i am sure they would assist you.
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    Sanjeev Sukheja
    Feb 17, 2017
    Resolved
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    Resolved

    Not arrange the pos machine

    Address: 147301
    Website: [email protected]

    Acount opened but 1 month gone pos machine not installed from the concerned authorities details a/c no [protected] global enterprises hdfc bank main post office road mandigobindgarh distt fatehgarhsahib punjab pin code 147301 ifsc code hdfc0000342 my contact [protected] plz make sure how much finaly time u ill take to install pos machine i[censored] dont take6it seriously i ill be closed this acount and take legal action...
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    A
    ajminder
    from Delhi, Delhi
    Feb 17, 2017
    Resolved
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    Resolved

    Address: Faridabad, Haryana, 121005
    Website: [email protected]

    Issu for salary slip
    my loan for car loan
    and loan no. is Dear Customer your application of Auto Loan A/c No.45507295 for a Hyundai Eon Era Plus is Approved.Dear Customer your application of Auto Loan A/c No.45507295 for a Hyundai Eon Era Plus is ApprovedDear Customer your application of Auto Loan A/c No.45507295 for a Hyundai Eon Era Plus is Approved.
    +1 photos
    Mar 25, 2017
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Feb 17, 2017
    Updated by ajminder
    salary slip issu

    Verified Support
    Feb 22, 2017
    HDFC Bank Customer Care's response
    Dear Customer,

    I request you to share your complete issue, along with loan application number and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line.Will assist you better.

    -Bejoy
    HDFC Bank Customer Assistance
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      A
      arindam17.u
      from Ahmedabad, Gujarat
      Feb 17, 2017
      Resolved
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      Resolved

      Address: Kolkata, West Bengal, 700078

      Today when I checked my account, just came to know a deduction of 115 amount on 15th feb from my saving account towards ADHOC ATMT CHGS INCL ST & CESS 130217. I try to call customer care but thrice it's got disconnected as soon as I put my customer id & mobile no. So didn't get any clarification of the deduction from my account.

      When I Visit HDFC page of charges & deduction, there also no specific mention of the above adhoc stmt chgs incl st & cess deduction.

      I want a reverse of this amount.
      +1 photos
      Mar 27, 2017
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Feb 21, 2017
      HDFC Bank Customer Care's response
      Dear Customer,

      I request you to share your account, issue details and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

      -Anay
      HDFC Bank Customer Assistance
      Mar 30, 2017
      Updated by arindam17.u
      My problem has been solved, as I visited to my home branch. Though it took almost one month of time but they been supportive in this case.
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        S
        Smera Elenjickal
        from Mumbai, Maharashtra
        Feb 17, 2017
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        Address: 400076
        Website: hdfclife

        Dear Sirs,

        One of the agent Mr. Jave from HDFC life Gandhinagar, Vikroli (W) for hdfc life insurance came to my residence. He has taken cheques and reuired KYCs.I have instrcuted him not to proceed with the insurance. Even then he presented two cheques worth 1 lakh each and the third cheque is still iwth him. I have repeatedly requested to get my check back. Till date he has not returned it, He agrreed to have sent the same by courier by early Jan 2017. Till date I have not received the same. I need my cheque back and a written apology for the emotional stress i have been through.

        If my complaint is not resolved in 7 days I will lodge a formal police complaint againt this person for cheating and falsifully keeping my cheque.

        i need your attention urgently on the matter

        Smera Sebastian
        HDFC Life customer support has been notified about the posted complaint.
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          M
          Mahavir Patodi
          from Pune, Maharashtra
          Feb 17, 2017
          Resolved
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          Resolved

          Address: Aurangabad, Maharashtra, 431003

          I am Mahavir Motilal Patodi, from Aurangabad, Maharashtra ([protected]) I am the customer of HDFC Credit Card. I am trying to get my account statement from HDFC credit card. from the various mode i am trying to get my statement but i am fail to get my account statement. I demanded first time @ Dec 2016 and i am continuously following the instructions given by customer care. I am given written application by Speed Post @ 30/12/2016 (EM[protected]IN) but till i not received my account statement. I am a tax payer citizen and for the purpose of Income Tax i needed it, but HDFC credit card division not sending me my account statement.
          Mar 30, 2017
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Feb 22, 2017
          HDFC Bank Customer Care's response
          Dear Customer,

          We regret any inconvenience you may have faced. Request you to write to [protected]@hdfcbank.com with your Credit card number, Complete complaint details, your contact number and the reference id TTU[protected]. A bank representative shall contact you as soon as we receive this information.

          -Bejoy
          HDFC Bank Customer Assistance
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            S
            sonrak
            Feb 17, 2017
            Resolved
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            Resolved

            Address: Chennai, Tamil Nadu, 6000123

            Its really the worst bank that I have experienced it date

            You take a HDFC credit card and in a situation here you go for settlement and keep paying the due as agreed upon, suddenly from no where almost close to the full settlement amount of 82017 INR is deducted, WITH NO INFO TO THE HARD HOLDER, its a real shame to HDFC, this is how to treat your customer
            I want the amount back into my account, this is called cheating

            Card no:[protected]
            Card holder name:Alexander.K

            Pls call me to discuss further Contact no:[protected] (Sonia D Rakesh)

            Need Justice
            Feb 18, 2017
            Complaint marked as Resolved 
            THE ISSUE IS STILL OPEN
            HDFC Bank customer support has been notified about the posted complaint.
            Feb 17, 2017
            Updated by sonrak
            Excellent, a person called me from HDFC from no:[protected], I asked his name he just like that disconnected my call, wonderfull customer service.
            Feb 17, 2017
            Updated by sonrak
            Again another call from a different person called me from HDFC from no:[protected], and this time he went to verify something kept me on hold and all of a suddenly hold released and disconnected the call.
            Feb 17, 2017
            Updated by sonrak
            I want my complaint to be resolved before closing it as resloved
            Feb 18, 2017
            Updated by sonrak
            Oh all right, if you register a complaint here your issue will be resolved only by fraudsters, be prepared to get 100 fake calls everyday
            Feb 20, 2017
            Updated by sonrak
            HDFC person claiming himself to be the senior manager( Sathish)who can take any calls, does not have any details of the card holder nor the issue, but only wants me to give so my details of another bank i.e.my card no., exp date, and most importantly my cvv no., Great right, if I had to question why these details he says you don't give these details I will close the case you have to bear the loss.
            Verified Support
            Mar 21, 2017
            HDFC Bank Customer Care's response
            Dear Customer,

            We have responded on your email vide ref: vide[protected], on Feb 23, 2017.

            -Bejoy
            HDFC Bank Customer Assistance
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              M
              moisonjhn
              Feb 17, 2017
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              Address: Thiruvananthapuram, Kerala
              Website: HDFC bank

              Ad hoc statment charge ₹115 deduct from my account dated on 13/02/2017.
              When i reach to branch regarding they cant provide proper solution as well as customer care not provided me proper solution.

              So I need clarification from Head bank to reverse my ₹115 to my account.

              I need solution immediately.

              Regards
              Moison
              Email: [protected]@gmail.com
              HDFC Bank customer support has been notified about the posted complaint.
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                Y
                yatin cheulkar
                from Mumbai, Maharashtra
                Feb 17, 2017
                Resolved
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                Resolved

                Address: Mumbai City, Maharashtra, 400091

                I had taken hdfc credit card in month of november card no[protected].For payment of last month due date was 5 feb-17 but i had deposited sbi bank cheque on 4 feb-17 credit card box in hdfc atm located at prem nagar borivali -west at 5.40 pm .Today when i got bank statement for this month in that late fees charges & billed finance charges put near about rs.1600.When i called to hdfc customer care shocked to know the reason that because of sbi bank cheque it takes 7 days.My question is that is this real reason or what.I am expecting hdfc bank higher authority has do something.
                Mar 23, 2017
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Feb 20, 2017
                HDFC Bank Customer Care's response
                Dear Customer,

                We have taken note of your comments expressed with regard to your credit card and the same is being reviewed as appropriate. You may look forward to receive a response to your e-mail id in 3 working days. We request you to bear with us in the interim. For any further clarifications, You may write to us at: [protected]@hdfcbank.com and we shall assist you. The reference number for this interaction is [protected].

                -Anay
                HDFC Bank Customer Assistance
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                  R
                  Rutujap
                  from Noida, Uttar Pradesh
                  Feb 17, 2017
                  Resolved
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                  Resolved

                  Address: Pune, Maharashtra, 411004

                  I have received a call from number +91 [protected] .They were saying i got 5000 rs gift voucher and 2000rs cheque as gift for loyalty customer.

                  They confirm my details and send one OTP on my mobile and they were asking to share that OTP.

                  I said, call me after 5 mins I will confirm it then only share OTP.So they called after 5 mins again and I said, tell me your details . I am not going to share that OTP with you until you share every details . So they cut down the call without saying anything.

                  Details:
                  Call got from:+91 [protected]
                  Date:17-Feb-2017
                  Time: 4.21PM and 4.41 PM
                  Mar 21, 2017
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Feb 18, 2017
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  I request you to share your credit card details, caller details, date and time of call and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                  -Bejoy
                  HDFC Bank Customer Assistance
                  On 17th Mar 2017 I received a call from one lady namely "Muskan" having the no. +91 [protected]. She said "I'm form HDFC Credit card department and being a loyal customer bank wants to offer you a gift voucher of Rs. 5000 and a cheque of Rs. 2000 free of cost".
                  She confirmed my detail and transferred the call to another guy namely "Rohan" whom she introduced as her senior. That guy again confirmed my detail, explained me the benefits that bank wants to give me, generated an OTP and sent the same in my registered mobile no.
                  After that Rohan wanted me to share OTP with him but I refused to share the same with him. Then he disconnected the call.
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                    U
                    uzairkhan99
                    from Pune, Maharashtra
                    Feb 17, 2017
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                    Address: New Delhi, Delhi, 110025
                    Website: www.hdfcbank.com

                    My Name is Uzair Khan I bought a policy no. 18255987 on 26 February 2016 from HDFC life_Classic Assured Plus.

                    1. The executive said you (I) will have to pay interest on the premium of the policy for 1st year if I pay it by credit card 12 EMI. I have done that and given about INR 2600/- as interest. 2nd year on-wards it will be interest free as per executive at HDFC branch where I have meet with her. Now no one is putting any interest on it. They are saying you to pay interest. Why can they allowed to sell product with wrong information.

                    2. I have given them credit card front photo last year to get money from credit card. They have asked photo of the credit card again, again I have given. But they wanted it again with Front and BACK (CVV) side photo which bank don't say to share anyone. I am paying my policy premium online and it says 14% interest will be charged HDFC Credit card.

                    i) I need know to that, why they are charging interest for the policy which they have promised at branch.
                    ii) Why can't HDFC life give it on paper that it will be interest free after 1 year.
                    iii) Why HDFC life executive is asking me to give him BACK (CVV) side photo of the credit card.
                    iv) Why HDFC bank executive assured me that it will be free after 1 year.

                    Please help
                    Best Regards
                    HDFC Bank customer support has been notified about the posted complaint.
                    I noticed deductions from my HDFC account with the following narration "DC INTL POS TXN MARKUP+ST[protected]". It came to my notice when I checked my account statement online. I'm not aware of how or why the deduction was made. Could you please let me know the reason for the deduction.
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                      A
                      Anoop Anthony Roy
                      from Delhi, Delhi
                      Feb 17, 2017
                      Resolved
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                      Resolved

                      Address: New Delhi, Delhi, 110059

                      I have a credit card card from HDFC. The last time I used this card was for my son's medical bills. I missed the due date and was planing to make the payment in next couple of days.I was expecting some money from my PF to pay off the entire balance, which I have done now. My only issue with the bank is that they called my mother's number and shared the details of my card and expenses with my mother. Where is the security of personal information? Moreover the caller threatened my, mother to make the payment else they send cops at my home. I called the customer service number and informed the same. Spoke with supervisor to remove her number. He informed me that the collections calls will be made on my cell number only and thus gave me a complaint number. Next day same thing happened. They called my mother's cell phone number and again threatened her to make the payment. What's wrong with HDFC? Are they gone insane?
                      Mar 25, 2017
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Feb 18, 2017
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      I request you to share your credit card details, caller details, date and time of call and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                      -Bejoy
                      HDFC Bank Customer Assistance
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                        L
                        Logicatelecom
                        from Mumbai, Maharashtra
                        Feb 17, 2017
                        Resolved
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                        Resolved

                        Address: Kolkata, West Bengal, 700072

                        With very regretfully I would like to know you that a lot of times tried to know the MID No of Logica Telecom but still now I didn't have get the proper answer.And I'm bitterly asking that could you tell me it just say by yes or no.Because I'm a business man and having a lot of mobile outlets so it's necessary too.Do the neeedful thing as soon as possible.
                        Mar 23, 2017
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Feb 18, 2017
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        I request you to share your current account details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                        -Bejoy
                        HDFC Bank Customer Assistance
                        On last friday i withdraw 10500 but only 6000 came balance 4500 didn't come. I received a message that 4500 will be reverse to my account but still I didn't receive money. Kindly do the needful
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                          bikul
                          from Dehra Dun, Uttarakhand
                          Feb 17, 2017
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                          Address: Mahoba, Uttar Pradesh, 210427
                          Website: www.hdfcbank.com

                          Worst bank, hdfc bank mahoba branch did the negative balance on my account -2468.56 rs, i dont want to pay any negative amount, i also today visited hdfc bank mahoba branch and said to close my account but officer want to pay negative amount when i said i cant pay negative amount then he said i have many other works come after april, whats the hell going no body helping me, i want to close the my account immediately, my account number is [protected], please close my account asap, also the mahoba branch uttarpadesh not helping me where i was open the account, he want money for closing the account, please help me immediately and close my account, otherwise i will tell all the world how you are treating your customer, very bad HDFC Bank.
                          HDFC Bank customer support has been notified about the posted complaint.
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                            munafshk
                            from Yadgir, Karnataka
                            Feb 17, 2017
                            Resolved
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                            Resolved

                            Address: 590010

                            I have been using Credit Card for Payment on Fuel Purchase in line with the directive of Government to Go Cashless. Since Last two months I have been over charged by IRS 10/- extra for each fuel payment via credit card. Upon inquiring, the Bank informs that a levy of 2.5% or Rs 10/- (which ever is minimum) is charged on each transaction. Now, Government wants consumers to go cashless, and in our effort to support, we are being penalized by the banks.

                            Kindly register my complain against these extra charges.
                            Regards.
                            +2 photos
                            Mar 24, 2017
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Feb 18, 2017
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            I request you to share your credit card details, transaction details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                            -Bejoy
                            HDFC Bank Customer Assistance
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                              chitaliapratik
                              from Mumbai, Maharashtra
                              Feb 17, 2017
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                              Address: Mumbai City, Maharashtra, 400092
                              Website: www.hdfcergo.com

                              I had applied for HDFC Ergo health insurance family floater policy on 10th February for my parents. Despite repeated followups over the call as well as the mail, I am still getting the same reply that my policy is still under process and I will receive call for further process in next 24 hours. Everytime i get a deadline of 24 hours but nothing happens. This time I got a reply that it is pending with underwriting team as there is a pre-existing disease. This is gross negligence and waste of time. Without medical test how can you take underwritng decusion. I had experience with other health insurers such as Royal Sundaram and Cigna TTK and i must say that their service were very quick. I request HDFCErgo to either process my application immediately or refund my money as this is causing mental stress and agony. I have never seen such pathetic service. I regret applying to HDFC Ergo. My transaction id is HI[protected]. Please look into this
                              HDFC ERGO General Insurance customer support has been notified about the posted complaint.
                              Policy no [protected] 000..I have renewed this policy on 4 March 17...but not received the policy or payment receipt on email...nor I have received any hard copy by post...I have paid through payzaap via the link you send to me...atleast give a confirmation that the payment is received and genuine...e-mail: [protected]@ yahoo.in

                              Health insurance policy not issued - Comment #2676614 - Image #0
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                                R
                                Ravi Kumar.n
                                from Chennai, Tamil Nadu
                                Feb 17, 2017
                                Resolved
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                                Resolved

                                Address: 635109
                                Website: www.hdfcbank.com

                                Hi sir

                                I taken a bike loan in hdfc bank in feb-2014.
                                My loan a/c no:27266540

                                For the initial stage we attached the payment process directly to bank after some days unfortuantlly our bank account was blocked.
                                O we pay the our emi throught the direct emi collection peroson and every month we get the acknowledgment. For last month itself we cleared all emi's, we asked to the manager noc but now manager was telling you need to pay some aditional penalty. Why we need to pay the penalty.

                                The main problem is for this emi the bank hate to sent some indent letter or some intimation allert letter to address. For that letters in our family we or facing some personal problems in home.

                                O plz help to us to get the proper noc from hdfc bank hosur.

                                Ravikumar. N
                                Ph:[protected]
                                Mar 24, 2017
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Feb 18, 2017
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                We are working on your concerns and will get back to you in 5 working days.

                                -Bejoy
                                HDFC Bank Customer Assistance
                                no reply get it...
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                                  Puja Gope
                                  from Bengaluru, Karnataka
                                  Feb 17, 2017
                                  Resolved
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                                  Resolved

                                  Address: 560100

                                  Hi,

                                  It's been 2 months but my loan is still not cleared. I am tired of chasing the agent as well as the manager about it also all the documentation is been done but yet they are not helping me out. Also now they have started avoiding my calls and making excuses which is unexceptable. Infact, now the situation is I have to take loans from my friends and relatives but the problem is I can't repay them in installment like to bank so it's annoying me a lot.

                                  Please have a look and get this sorted as soon as possible.
                                  Apr 2, 2017
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Feb 18, 2017
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  We have share your comment with our Sales Manager and he will contact you within next 4 working days. Please feel free to write to Mr. Srinivasa Kv on Srinivasa.[protected]@hdfcbank.com for any clarification or assistance.

                                  -Bejoy
                                  HDFC Bank Customer Assistance
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                                    I
                                    Ikshit Mathur
                                    from Hyderabad, Telangana
                                    Feb 17, 2017
                                    Resolved
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                                    Resolved

                                    Address: Hyderabad, Andhra Pradesh, 500081

                                    I went to a saloon in Madhapur on 15th February 2017, there I paid using my debit card.
                                    So, my transaction failed the first time but my money got deducted and the second time transaction was successful.
                                    I spend Rs.1600.I want my Rs.800 refund.It's been two days I didn't get my money back.
                                    My customer Id is:[protected]
                                    Please solve my problem as early as possible.
                                    Mar 23, 2017
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Feb 18, 2017
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    We are working on your concerns and will get back to you in 16 working days.

                                    -Bejoy
                                    HDFC Bank Customer Assistance
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                                      K
                                      Kushal Raina
                                      from Shimla, Himachal Pradesh
                                      Feb 17, 2017
                                      Resolved
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                                      Resolved

                                      Pos machine not working

                                      Address: 175009
                                      Website: NA

                                      Hi
                                      we have a swipe machine & is de-activated last four & I have written mail also three time.
                                      but no response.
                                      I am dealing with HDFC bank for a long time but this time is very pathetic & horrible service..

                                      we are loosing our business because of can not receive any payment, HDFC will be responsible for all this.
                                      pls look in to the matter if you can..

                                      thanks
                                      Name -tattapani travelsbr...
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