HDFC Securities Complaints & Reviews

Hi,

Past 4 days, I am visit HDFC Bank MG. Road (pune) branch and Bund Garden Branch for closure of HDFC demat account. But every time they are saying that this is HDFC Bank not HDFC security office. And avoid futhure discuss.

Even I have download HDFC Bank Demat closure form.

Can you help me

Am unable to cancel two SIPs from my hdfc securities account. Please assist urgently. I have tried their customer contact and other methods of reaching them. Kindly assist me.

I have been trying to reach your customer care for a week. I had sent in a mail but haven't received a response. I even tried calling but no one seems to pick.

I have not received any reply from customer care till now, I mailed them 1 week back.

Below is my conplaint

I Have applied for Derivative Value [protected]@ Rs.199, from my account Rs. 234.82 was debited.

I have received message as below,
Derivative Value Plan @ Rs 199. Get FREE ProTerminal, 0 Interest on Derivatives Margin & FLAT Rs 20/order. Buy Now www.gs.im/n/xFILVkePbre -HDFC securities.

But when I am placing order, this plan was not working,

I charging brokerage Rs.232 for buying option of Hcltech 30 Dec 1300 CE.

Hi,

I had bought a call option on BPCL with a strike price of 245 in the month of November with the call expiry date being 25-Nov-2021.
Total amount deducted from my bank account for the call options and margin in the month of November was 74, 79, 498.24.
Total value of the Call options as of expiry date i.e.: 25-Nov-2021 was 27, 25, 300.00
Total amount of physical settlement was 44, 15, 072.00

From the amount deducted and amount returned, there is roughly 30, 58, 426.00 lacs missing.

I've tried to reach out to the relationship manager in Bangalore branch a week ago and also to HDFC customer care in this regard. I've not received any explanation or response in writing regarding this so far.

As the investment amount is huge and I'm missing roughly 30 Lacs in my account, I'm unable to make any further investments.

This is unacceptable customer service from HDFC securities and shows
lack of expertise from their derivatives team.

Regards,
Bhas

Not able to view and purchase and sell digital gold in my hdfc securities account for last 6 months. Contacted customer care phone no several times but they are not responding.

Dear Sir,
Reference my complaint HBL=[protected]' Updating PAN on hdfcsec.
It is a matter of concern and disgust that my PAN is not updated by HDFC Securities in the two trading accounts in spite of my repeated pleadings. This has resulted in that I am unable to transact in my mutual funds.
The matter is brought to your notice for instructing the above named company to prioritize & do the needful under intimation to me soon.
Cordially,
Usha
e-mail : [protected]@gmail.com

I opened a trading account with HDFC securities[protected] with nice past experience with HDFC Bank.
To my surprise, I see really bad service from HDFC securities.

Firstly, 3 MONTHS have been taken to assign a relationship manager.
Secondly, relationship manager won't be available whenever we call them for any service.

I am wondering why should we opt for a premium broker like HDFC Securities when there is no proper service provided for the paid premium charges

I had submitted a demat account closure with HDFC bank in the year 2015 and had an acknowledgement from them for the same over email. Ever since they every year for the last 7 years they havent closed the account and are harassing me by asking me for a acknowledgement. The lady in the branch acknowledged it over email and I have the email but they are charging me annual charges every year and harassing me continuously. My emails also went unreplied when i asked them to locate my earlier closure request form which means they have lost it internally.

I have received a voucher of amazon worth Rs 500/-. however i am unable to activate it. Every time i try, it shows an error saying there is issue generating ny request. Please generate a new voucher or regenerate it. Itwill expire on 30.12.2021. Have sent an email regarding this but haven't got the issue resolved.

Both and App and Websites are not working with the error that Account is locked. I unlocked it multiple times and still same issue happens. I sent email to Customer care and reached them over phone. I waited on the calls for nearly 20 mins and then call got disconnected. This is the worst service in digital age.

I have redeem the voucher but vouche activation code was not recieved in my ragisterd mail id and ragisterd mobile number

I am talking about Noida’s sector 18 branch, I opened the account, it was inactive for about 2 months, on hdfc’s advice….closed and reopened the account, now nothing is happening….no login details….customer care not picking up the call, hdfc securities guys don’t know what to do,

Dear, sir madam
I have reffered successfully my three friends and they opened successfully DEMAT account for HDFC SECURITIES but yet I don't received the referral amount .
Kindly let me know when I will receive the refered amount?

Your faithfully,
Prithviraj Gharole, 🙏

HDFC Bank opened demat account without my consent while open my salary account from HDFC bank. I don't need demat account and doesn't know how to use and I am totally unaware about it. Now daily getting mails from HDFC banking stating my demat account is inactive. HDFC Bank is asking charges for closure of demat account. HDFC Bank shouldn't do this kind of forgery to their customer. Really depressed with HDFC Bank act on creating demat account without my consent. Kindly help to spread this information. People can know about HDFC Bank services.

There are frequent debits from my bank account to HDFC Securities Limited. When checked with with they asked to check with HDFC Securities Limited team but the team is not responding.Why they are charging those amounts frequently without any intimation or permission? Please help me out to stop those charges.

There are frequent debits in my bank account to HDFC Securities Limited.Why they are charging those amounts? Also there are no recent transactions being taken in my demat account, but the amount is being deducted from my bank account without any intimation or reason.

I had placed an order for a stock through HDFC Securities app. I was trying to modify and/or cancel the order. It did not give me any error. I tried to do the same through their website, no error but the order did not get modified/cancelled. I called their customer care, where I was told there can be a routing issue. I am still on hold by the time customer care calls backend to cancel my order.
By that time the stock reached its upper circuit.
Who can I reach out for help and who will bear the loss for this? Is the explanation that their software does not work properly get me back my money?

I have purchased a product on amazon on credit card EMI and i missed last installment due to miscalculation.They charged late fee of 500 + IGST of 90rs. I called up customer care for the same and they credited 500 but they didnt credit 90 Rs IGST due to bank policy.This is just one instance and i have multiple instances like that and lost almost 2000 rs due to IGST and hdfc bank policy. I don't have a product and i wasted 2000 Rs for nothing.
This is day light robbery of hdfc and GST council. I need all that IGST to be credited back and hdfc charges processing fee on cancelled product as well and i need them to be returned.

I have submitted multiple closure forms for closure of DEMAT account with nearest HDFC branch in last one year, no action has been taken by the bank, when ask them about the status they again get a form filled & signed by me for DEMAT closure.

I have been debited 800+ INR every year from my bank account, its now seems impossible for me to have patience with the bank.

Address of the branch to which i had submitted multiple requests for closure is as below.

HDFC BANK LTD GROUND FLOOR SHOP NO 8 AND 9 KOOKAS JAIPUR RAJASTHAN 302028

No action has been taken even after escalation on social media.

Feeling helpless due to this kind of behavior of the HDFC Bank.

Please take necessary action against bank, i am being mentally harassed from last 1.5 years, dont know how to get out of this vicious circle created by bank.

Regards
Pawan Pandey