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HDFC Securities Complaints & Reviews

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2.1
Updated: Jan 2, 2026
Complaints 210
Resolved
88
Unresolved
122
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H
HCLWU Android
Dec 8, 2021
Resolved
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HDFC Bank opened demat account without my consent while open my salary account from HDFC bank. I don't need demat account and doesn't know how to use and I am totally unaware about it. Now daily getting mails from HDFC banking stating my demat account is inactive. HDFC Bank is asking charges for closure of demat account. HDFC Bank shouldn't do this kind of forgery to their customer. Really depressed with HDFC Bank act on creating demat account without my consent. Kindly help to spread this information. People can know about HDFC Bank services.
May 20, 2022
Complaint marked as Resolved 
HDFC Securities customer support has been notified about the posted complaint.
Verified Support
Apr 19, 2022
HDFC Securities Customer Care's response We regret the inconvenience caused to you.

Please provide us with your trading account number/bank customer id / Demat account number for further assistance.

Also you may call our customer care number[protected] / 39019400 or write to [protected]@hdfcsec.com
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Dear Customer,

We would request you to please write to us at [protected]@hdfcsec.com / [protected]@hdfcsec.com along with your trading id and contact number for further assistance or call our customer care number at 39019400 / 49360469

Regards
HDFC securities
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    U
    udy123
    from Mumbai, Maharashtra
    Dec 7, 2021
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    Please unblock my hdfc securities demat account

    My dmat account no 19172257 is blocked and registered email [protected]@gmail.com not getting any updates from 1 year my mobile no are
    [protected]
    [protected]
    Please unblock my hdfc security dmat account as soon as possible....
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    V
    VIJAYAVASUPALLI
    from Pune, Maharashtra
    Dec 5, 2021
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    Sub.: Equity holding difference between HDFC Bank D-mat holdings and HDFC Securities Statement DP Account No. 35385016 with HDF

    It is noticed that there is a difference in equity holdings between HDFC Bank d mat holdings statement and HDFC Securities statement as mentioned below. I am also enclosing herewith equities holding statement from Bank and Securities for your immediate reference and request you to kindly clarify the same at the earliest and oblige.

    Holding showing Holdings showing
    as per HDFC Bank as per HDFC
    ...
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    D
    Devarayapalli Priyanka
    Dec 4, 2021
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    There are frequent debits from my bank account to HDFC Securities Limited. When checked with with they asked to check with HDFC Securities Limited team but the team is not responding.Why they are charging those amounts frequently without any intimation or permission? Please help me out to stop those charges.
    HDFC Securities customer support has been notified about the posted complaint.
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      D
      Devarayapalli Priyanka
      Dec 4, 2021
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      Frequently charging amount for HDFC Securities Limited

      There are frequent debits in my bank account to HDFC Securities Limited.Why they are charging those amounts? Also there are no recent transactions being taken in my demat account, but the amount is being deducted from my bank account without any intimation or reason....
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      S
      SayaliM
      Nov 29, 2021
      Resolved
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      Resolved

      I had placed an order for a stock through HDFC Securities app. I was trying to modify and/or cancel the order. It did not give me any error. I tried to do the same through their website, no error but the order did not get modified/cancelled. I called their customer care, where I was told there can be a routing issue. I am still on hold by the time customer care calls backend to cancel my order.
      By that time the stock reached its upper circuit.
      Who can I reach out for help and who will bear the loss for this? Is the explanation that their software does not work properly get me back my money?
      May 22, 2022
      Complaint marked as Resolved 
      HDFC Securities customer support has been notified about the posted complaint.
      Verified Support
      Apr 19, 2022
      HDFC Securities Customer Care's response       We regret the inconvenience caused to you.

      Please provide us with your trading account number/bank customer id / Demat account number for further assistance.

      Also you may call our customer care number[protected] / 39019400 or write to [protected]@hdfcsec.com
      View replies
      Dear Customer,

      We would request you to please write to us at [protected]@hdfcsec.com / [protected]@hdfcsec.com along with your trading id and contact number for further assistance or call our customer care number at 39019400 / 49360469

      Regards
      HDFC securities"
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        S
        Saagar_B
        from Kolkata, West Bengal
        Nov 26, 2021
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        Cannot login to my account

        Address: Mumbai

        I have a demat account with HDFC Securities for past few years. I am unable to login for past 6 months.
        I was told to fill in new KYC form and attach the required documents and submit them at their desk in my HDFC Bank branch at Ballygunge Kolkata m
        I have done that twice in last month.
        But my account still remains disabled.
        I am enclosing a screenshot with the details of my account.
        Please help.
        Dr...
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        M
        Manjunath7472
        Nov 15, 2021
        Resolved
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        Resolved

        Address: No 90, Sri krishna Nilaya, Brundavan Road, Ramanjaneyanagar, chikkalasandra

        I have purchased a product on amazon on credit card EMI and i missed last installment due to miscalculation.They charged late fee of 500 + IGST of 90rs. I called up customer care for the same and they credited 500 but they didnt credit 90 Rs IGST due to bank policy.This is just one instance and i have multiple instances like that and lost almost 2000 rs due to IGST and hdfc bank policy. I don't have a product and i wasted 2000 Rs for nothing.
        This is day light robbery of hdfc and GST council. I need all that IGST to be credited back and hdfc charges processing fee on cancelled product as well and i need them to be returned.
        May 22, 2022
        Complaint marked as Resolved 
        HDFC Securities customer support has been notified about the posted complaint.
        Nov 15, 2021
        Updated by Manjunath7472         Address of my HDFC bank: Hdfc Bank Ltd No 526 12 33rd Cross 4th Block Jayanagar Bangalore Karnataka 560011

        My name: Shalini DN
        My Mobile No: [protected]
        Verified Support
        Apr 19, 2022
        HDFC Securities Customer Care's response         "Please note that for credit card query you will have to contact HDFC bank. You may write to [protected]@hdfcbank.com or call on [protected] /[protected]
        "
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          P
          Pandey1985
          from Jaipur, Rajasthan
          Nov 12, 2021
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          I have submitted multiple closure forms for closure of DEMAT account with nearest HDFC branch in last one year, no action has been taken by the bank, when ask them about the status they again get a form filled & signed by me for DEMAT closure.

          I have been debited 800+ INR every year from my bank account, its now seems impossible for me to have patience with the bank.

          Address of the branch to which i had submitted multiple requests for closure is as below.

          HDFC BANK LTD GROUND FLOOR SHOP NO 8 AND 9 KOOKAS JAIPUR RAJASTHAN 302028

          No action has been taken even after escalation on social media.

          Feeling helpless due to this kind of behavior of the HDFC Bank.

          Please take necessary action against bank, i am being mentally harassed from last 1.5 years, dont know how to get out of this vicious circle created by bank.

          Regards
          Pawan Pandey
          HDFC Securities customer support has been notified about the posted complaint.
          View replies
          Dear Pandey,

          We understand your concern and regret the inconvenience. We would check the details and get back to you at the earliest.

          Regards,
          HDFC securities
          Reply
          Dear Pandey,

          As per the latest update from our customer care team, we request you to please email the bank Demat team at [protected]@hdfcbank.com / [protected]@hdfcbank.com.and you may also contact on 61606161.

          Regards,
          HDFC securities
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            S
            Sanjana Vinod
            Nov 12, 2021
            Resolved
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            Resolved

            I have had the worst experience today in my almost 12 years of trading with HDFC securtites i have never faced a situation like this . I had called the online trading number to purchase two MF's yesterday. Despite repeating multiple time that i wanted the ICICi mutli asset MF - IDCW regular payout, i got a rude shock today when i got to know that the incompetent staff had selected the wrong option and purchased the ICICI Multi Asset GROWTH MF. All i get is a sorry but there is no sense of any responsibility taken. I have now been told to sell the same . Loss of course I WILL bear . Have realised HDFC staff be it securities or HDFC life are excellent at saying sorry and letting you handle your problem created by them in the first place. Makes me want to take out all my investments from this bank and move it elsewhere if this is the kind of incometent, useless staff that they are recruiting
            May 30, 2022
            Complaint marked as Resolved 
            HDFC Securities customer support has been notified about the posted complaint.
            Verified Support
            Apr 19, 2022
            HDFC Securities Customer Care's response             We regret the inconvenience caused to you.
            Please provide us with your trading account number/bank customer id / Demat account number for further assistance.
            Also you may call our customer care number[protected] / 39019400 or write to [protected]@hdfcsec.com
            View replies
            Dear Sanjana,

            We sincerely regret the inconvenience caused to you.
            We would request you to please write to us at [protected]@hdfcsec.com / [protected]@hdfcsec.com along with your trading id and contact number for further assistance or call our customer care number at 39019400 / 49360469

            Regards
            HDFC securities
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              V
              Vijaya Vemuri
              from Eluru, Andhra Pradesh
              Nov 11, 2021
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              Client disabled error

              Address: Hyderabad

              I have Dmat Client 28038857 and trying to transact my stock . I am unable to transact due to the error Client disabled .
              I request you to enable Client and do the needful ASAP

              Thanks
              Vijaya...
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              D
              [email protected]
              Nov 10, 2021
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              Hi,

              I have made a request but there is no response from HDFC securities team for DMAT account closure. Still I am able to see the DMAT balance in my HDFC net banking application.

              Even after sending filled closure form and on mail confirmation, there is no response from them.

              I am really disappointed for such kind of response from HDFC Sec.

              Regards,
              Dhruv
              HDFC Securities customer support has been notified about the posted complaint.
              View replies
              Dear Dhruv,

              We sincerely regret the inconvenience caused to you.
              We would request you to please write to us at [protected]@hdfcsec.com / [protected]@hdfcsec.com along with your trading id and contact number for further assistance or call our customer care number at 39019400 / 49360469

              Regards
              HDFC securities
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                N
                Nagachari
                Nov 8, 2021
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                Address: Hdfc

                I want close my demat account I am not interested to continue in hdfc bank securities
                HDFC Securities customer support has been notified about the posted complaint.
                View replies
                Dear Nagachari,

                We request you to please write to us at [protected]@hdfcsec.com / [protected]@hdfcsec.com along with your trading id and contact number for further assistance or call our customer care number at 39019400 / 49360469

                Regards
                HDFC securities
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                  H
                  Harshada Yevale
                  Oct 29, 2021
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                  I have opened new demat account i have received consolidated report and in that 7078.82 amount was debited to my accounts.
                  i have sent emails about this but no revert.
                  Also i have sent email about the brokerage charges but no revert.
                  HDFC Securities customer support has been notified about the posted complaint.
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                    H
                    Harshada Yevale
                    Oct 28, 2021
                    Resolved
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                    Resolved

                    I have opened Demat ACCOUNT with HDFC cap but unable to proceed POA & login password.
                    sent emails to service but no one is responding.
                    also I have tried to contact through customer care but their number always busy.
                    Dec 3, 2021
                    Complaint marked as Resolved 
                    HDFC Securities customer support has been notified about the posted complaint.
                    Verified Support
                    Nov 02, 2021
                    HDFC Securities Customer Care's response                     We sincerely regret the inconvenience caused to you.
                    We understand that our customer care executive has assisted you with your mentioned query.
                    For any trading related concern you may write to us at [protected]@hdfcsec.com or call our customer care number at 39019400 / 49360469
                    View replies
                    Dear Harshada,

                    Sorry for the inconvenience caused. Can you please share the case id which you have received from our side, we will get it checked on the top priority from our side. Meanwhile, we request you to kindly help us with your contact details along with the trading id via DM on our Twitter Handle or on our Facebook Inbox to assist you further..

                    Regards,
                    HDFC securities
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                      S
                      sdbhagat
                      from Mumbai, Maharashtra
                      Oct 27, 2021
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                      Address: Wardha Maharashtra

                      Deemat ac not closing after clearing dues .holdings to be transfer to other deemat ac
                      Pending from 12 oct 21, dues paid on 20th oct 21
                      Several emails have been send including compliance officer also
                      Still no update regarding closing my ac
                      HDFC Securities customer support has been notified about the posted complaint.
                      View replies
                      Dear Customer,

                      We understand your concern and regret the inconvenience. We would check the details and get back to you at the earliest.

                      Regards,
                      HDFC securities
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                        U
                        Umamaheswari Ramesh
                        Oct 26, 2021
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                        POA Update

                        I opened savings account and demat account on 11.10.2021. I opened for investment purpose. But my POA is not updated so far and nobody in position from your team to answer this. My Corpus @ 8.7 lacs get held due to this silly reason. I did'n expect this from your organisation which is claiming more professional....
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                        S
                        Sangramtorne
                        from Mumbai, Maharashtra
                        Oct 20, 2021
                        Resolved
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                        Resolved

                        Address: Goregaon east

                        Hi,

                        This is Sangram Torne Trading a/c no. 2839163, DPID - IN301549, DP Account No[protected], contact no - [protected].

                        I have various queries which are not answered by the RM assigned to me. whenever required RM or HDFC Support numbers are not reachable, it seems RMs assigned to me is not knowledgeable.

                        due to this non support I have opened my Demat under Discount brokers as well and also planning to migrate to that broker.

                        this is very unprofessional not to support the customers whenever required.

                        Please call me ASAP and assign me proper knowledgeable RM.
                        Dec 5, 2021
                        Complaint marked as Resolved 
                        HDFC Securities customer support has been notified about the posted complaint.
                        Oct 24, 2021
                        Updated by Sangramtorne                         Still not resolved
                        Verified Support
                        Nov 02, 2021
                        HDFC Securities Customer Care's response                         Query has been resolved on mail today
                        View replies
                        Dear Sangram,

                        We understand your concern and regret the inconvenience. We would check the details and get back to you at the earliest.

                        Regards,
                        HDFC securities
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                          Y
                          Yogendra Anarkat
                          Oct 14, 2021
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                          Address: Already in my above S.B. Account

                          I have applied for D mat account along with opening of S.B. Account 10.07.2020. All papers for opening D mat account has been submitted along with S.B. Account. My S.B. Account No. [protected]. Original Form for Dmat account and all the required papers have been misplaced by your bank. Hence, I submitted Form for Dmat and required papers second time before 3/4 months as required by your staff. Thereafter many further papers also required by your staff have been submitted. But still today today no dmat account of mine have been opened. Now you are requested to do needful at the earliest or otherwise I have to close my S.B. Account. My email id is [protected]@gmail.com. My S.B. Account name is ANARKAT YOGENDRA CHAGANLAL HUF and I am from Rajkot.
                          HDFC Securities customer support has been notified about the posted complaint.
                          View replies
                          Dear Yogendra,

                          We sincerely regret the inconvenience caused to you.
                          We would request you to please write to us at [protected]@hdfcsec.com / [protected]@hdfcsec.com along with your trading id and contact number for further assistance or call our customer care number at 39019400 / 49360469

                          Regards
                          HDFC securities
                          Reply
                          Dear Yogendra,

                          We sincerely regret the inconvenience caused to you.
                          We would request you to please write to us at [protected]@hdfcsec.com / [protected]@hdfcsec.com along with your trading id and contact number for further assistance or call our customer care number at 39019400 / 49360469

                          Regards
                          HDFC securities
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                            S
                            Sujju9rai
                            Oct 8, 2021
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                            Tired of the repeated technical issues while using HDFC securities mobile app. It doesn’t log me in and sometimes shows different values of my holdings.
                            HDFC Securities customer support has been notified about the posted complaint.
                            View replies
                            Dear Customer,

                            We sincerely regret the inconvenience caused to you.
                            We would request you to please write to us at [protected]@hdfcsec.com / [protected]@hdfcsec.com along with your trading id and contact number for further assistance or call our customer care number at 39019400 / 49360469

                            Regards
                            HDFC securities
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