HomeShop18 Complaints & Reviews

Telepathically([protected]) i have ordered PNB Multi Kadhai with order no...[protected]... on the name of Viraj Devi... it has been dispatched on[protected] via Gati Surface with AWB no.[protected].. it had to be delivered by 05 Nov 15... item did not reach to me.. i had talk with courier on 05 Nov... knew that item is in transit... two days delay expected...(but no problem) i did not get my product on 7th also... today i had talk with HS18 and Gati Surface... i knew that item has been returned.. they did not ask me... i got message also that...item has been returned due to acceptance denied... but it is wrong... no one has contacted me for item came... i was expecting for item come to me... i waited for 12 days... and totally time wastage... if it could be known to me... i could have chosen other option.. i want the company should pay for exploitation of my expectation...

Mene date:-24 sept ko Sneha - 3 Cotton Kurtas with Embroidery by Peehoo-XXL ko order kiya tha aur debit card se rs968 pay kar diya par mujhe abhi tk mera samaan nhi mila hai mene bahut baar complaints ki, har baar yhi jawab milta hai ki apki comp.registerd kar li gayi hai 24-48 hrs me samaan deliver ho jayega par aaj tk nhi hua,

I ordered a makeup kit from homeshop 18 and it was in a bad condition also the products seem to be really cheap they were all unpacked, i'm not sure weather they are used. and when i complaint regarding same the complaint dept took my complain as a joke they were making fun and refused to return stating some new policy they made. i'm really annoyed with the unethical way they talked . date of incident[protected] date of receiving product[protected] i donot have deatils of the executive i talked to. they refused to refund though the products cannot be used as they aren't good quality, just allowed exchanged but the exchange is not done its just a matter of saying they send the same pack again as i have faced this problem in past also.so please resolve my problem this time.i am hoping for your action.

Honourable,

this is inform to you that I have placed an order about Gionee Phone & 12000 mah power bank, screen guard & some other accessories through order no.[protected] after seeing it's advertisement on TV channel Homeshop18.
when I received that phone & accessories on 04th nov.15, than I found that, Gionee phone not respond as per homeshop18's commitment/advertisement as well as my power bank's capacity was only 1000 mah, while it should be 12000 mah as per homeshop18 commitment/advertisement & this power bank was not in workable condition also. I am complaining same day & second day to customer care number([protected]) of homeshop18.
on[protected], I have received a call by homeshop18 through[protected]phone no.). I told her I want replace my product, because I am not satisfied to this product, which was delivered by Homeshop18 to me. she tell me that, no problem about that, they replace my product and give my line transfer to her senior. he also committed to me for replacement and told me process of replacement as well as advise to me another phone in same range. He told me any body will come to me(within next 03 or 04 days) and receive the product, and give me a receipt, than product will be go to check quality and after this process your replaced product will be sanded by homeshop18.

But same day again a call received by me through homeshop18 and mr. salman told me that he is not change my product, because it is no in to home shop18’s policy.

My request to you Plz do the needful and please give relief to me this mentally & economically harassment..

Reference details Order no. is[protected] and the payment option selected by you is Cash on Delivery. Your order details are provided below: S.No. Product Description Expected Delivery Order Value (Rs.) 1 Vizio 10000 mAh Power Bank - VZ-PBSMRT01 (White) Seller: Vizio Digital Electronics Private Limited Delivered in 6 Working Days 1199.0 Total (including all applicable taxes) 699.0 I have received this product with different model I have order Vizio 10000 mAh Power Bank - but I have received VIZIO-25000mAh without manual & warranty card, but i have received the invoice that is a VIZIO-100000MAH POWER BANK, Also product looking second hand because the LED display not covered with screen protect cover no such finishing like new product. why company selling me higher version this product because they don't have brand new product which is i have ordered and i have received product that is not first hand product. I have confirm that homeshop18 selling second-hand product

Dear Sir
My NAME IS sAHLINI,
Last week i have purchased THE PRODUCT OF HOMESHOP18 CHANNEL my first look by clour care london combo kit but jb courier recvd kiya toh facial kit diffrent and foundation and bag and kajal is missing and lipstik was broken...
kindly solve my problem like the dublicate product becoz homeshop18 ki website or channel pr jo product dikhatai hai wo real hotai hai but courier packing jaha se hoti hai usko check kare BECOZ JO PRODUCT AAP DIKHATAI HAI VO SAME PRODUCT KABHI NAHI AAYA please SOLVE MY PROBLEM AS SOON AS POSSIBLE otherwise MUJHAI consumer form mai complaint lock karni padaigi mujhai real product courier karai jo eyeliner usmai dikhaya hai wo toh hai hi nahi AND FACIAL KIT DIFFRENT PACKING VERY WORST.
Thanks and Best Regards

Order no[protected] awb no-[protected]
complaint no[protected]
this matter is highly regrade that your service is totally worst and i and my total family never ever shop through homeshop 18
my purchase product is totally different from your tv show .In terms of my receive product 2 product damage and one is missing and main product is totally different from tv show.so its my humble request that either change the product or back my money.


I'll be wait for your positive response soon.

Thanking you,
regards.

Ritesh Kumar Srivastava,
Sikar (Raj.),
India.
Contact No: [protected]
[protected]
Email: [protected]@yahoo.com

I am Kirthana and recently got a Spark Mate Advanced Mop from Homeshop18 (http://www.homeshop18.com/spark-mate-advanced-mop-wheel-house-crystal/home-kitc...⇄ The mop required repair as its spinning action is not working. Not able to spin, and drain the water. Kindly arrange a mechanic for its repair or intimate us the authorized service center near my residence (Chennai-19). Email Id: [protected]@yahoo.com. Contact Number: [protected]

I have order 3 product for homeshop18, All time I have received second hand product 1 time defective also, company refund me my money I suggest people don't by product from Homeshop18 they don't have product quality control always selling second had product

Artificial jewelry buy from Homeshp18 Order No[protected] dt-06/09/2014 Revived as one 12/09/2014 found defective so complaint the same. & return via Indian post-RC[protected]IN dtd -15/9/15 But till date no any settlement found from company.

Dear Sir,

I have purchased the subject mobile from Home shop 18. But within 1 month of delivery of product the display screen of mobile went white and there are other problems in the mobile.

While talking to customer support Shri Sandip about the problem, he rudely misbehaved and not helped out.

Hence it is requested to either repair the above said mobile or replacement to be made available.

Today my order of natures diamond facial kit camed but when I opened it there is only a pack of bleach of the nature's and all the products are of papaya which I didn't ordered and there are 4 lipsticks are free with that product but there is only 1 lipstick camed. So please solve this problem as quick as possible because it is very urgent. PLEASE

My order no is[protected] booked on 29.10.15. I booked first then only i saw the mobile ram which is 512mb, i want change or cancel my order. There is no option of it. I was very dis satisfaction. Kindly take necessary action for it.

Thank you for shopping with homeshop18. Your order no. Is[protected] and the payment option selected by you is internet banking. Your order details are provided below:

Dear sir, subject-home shop 18 not dispatch material as per order and cheat me. I order serving bowl as per discuss with costumer care on telephone. As per commitment by home shop 18 they offer me buy 6pcs & get 6 pcs and extra get 6 serving spoon on serving bowl.When oder are received only 6pcs bowl and 6 pcs spoon.And out of 6pcs bowl there are 2pcs are damaged.So i enquiry at home shop 18, they checked voice recording and after that told me, we accept wrong committed. They told me return our material via post or currier, but post dose not take responsibility to send material to home shop 18.And currier charges are 1280 rs/- and they give me return charge money 10% of cost of product. I.E.170rs/- as per calculation i loss 1110rs/-. So i called home shop 18 customer care told to your material you have to return, after they said dose not responsible to return our material.And also said that not give you material cost return. Kindly attention my problem and please help me... Product details given below, order no.[protected] order product name-buy 6pcs & 6pcs free serving set by pnb-purple

I had purchase a Bag vide product Order No.[protected] dated 18.10.2015 delivered on 22.10.2015 unfortunately wrong product delivered. I had lodged complain on 22.10.2015. they had accepted by mistake wrong product delivered and assured that the product will be replace with original ordered product but till date no body collected the product and still I am waiting for response. The attitude of their executive is very bad.

I have ordered Vivahita - Karwachauth Special Beauty Combo By Color Care London product from your site.whatever you shown at website and televison adv. I did not get diamond facial pack, it is other brand product. apart form that i did not get eye liner, it is missing in box. i did not get bindi 3pc-- only 1pc is there in box I did not get diamond bleech it is other brand product. I did not get mehndi tattoo in it, it is missing in box. Please return back your product, it was very poor experience with you guys. thanks

We have ordered a Kadwa Chauth Specail product gift for our daughter in law on 18th October 2015 and paid money in advance. They had confirmed that the product would be delivered in 3 to 4 working days. My son and daughter in law are leaving for a trip on 27th morning. We contacted their call center more than ten times but no tangible answer was given. There is no responsible person who can answer our queries. Some how we got to speak to one Mr. Yogesh who promised on 24th that he would make sure to deliver product on that day else the money would be refunded on the same day. What is the use if product ordered by us is of no use and is not received in time. They even gave us way bill and courier details but when we contacted courier firm it was understood that it was their practice to give this but cheat on delivery. I feel this is a fake company and it was our mistake to order. I REQUEST ALL THE BUYERS NOT TO ORDER AND DEAL WITH SUCH A FAKE COMPANY AND TAKE A PAIN. IT IS LIKE BUYING A PAIN BY PAYING MONEY. BE CAREFUL WITH THESE KINDS OF FRAUDS.

Order #[protected] placed on 1st october, not yet received, first they old me its damaged by courier company and they have re dispatched. later they said I have refused to take delivery. then home shop 18 said the courier is lost by courier company.
Such a fake company and gave me call so many time which act a mental harassment to me.
I want refund of my money along with interest asap.
Poonam

They delivered me defective product on 21 Oct and I m complaining for it today after holidays becoz of busy schedule and now they r saying this is my responsibility not there. Wat I do My order no is[protected] Complain number[protected] They told me return policy is only for 48 hrs bt I didn't see this anywhere and btw it's not working days between 21 Oct to 25 Oct. Now tell me wat I do

Dear mam/sir i was purchased penta tab on 24/10/2015..But that tab does not working.So many complaint in that tab..So i was already contact yours bt you were could not respone me...So if you any send information to me email adress [protected]@gmail.Com